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How do I troubleshoot SMS delivery delays in Amazon SNS?
I get delivery delays of mobile text messaging (SMS) to destination numbers in Amazon Simple Notification Service (Amazon SNS).
"I get delivery delays of mobile text messaging (SMS) to destination numbers in Amazon Simple Notification Service (Amazon SNS).Short descriptionSMS delivery could be delayed for the following reasons:The phone number is temporarily out of the coverage area.The phone number is in a roaming network.There's increased net...
https://repost.aws/knowledge-center/sns-sms-delivery-delays
How do I stream data from CloudWatch Logs to a VPC-based Amazon OpenSearch Service cluster in a different account?
"I'm trying to stream data from Amazon CloudWatch Logs to an Amazon OpenSearch Service cluster using a virtual private cloud (VPC) in another account. However, I receive an "Enter a valid Amazon OpenSearch Service Endpoint" error message."
"I'm trying to stream data from Amazon CloudWatch Logs to an Amazon OpenSearch Service cluster using a virtual private cloud (VPC) in another account. However, I receive an "Enter a valid Amazon OpenSearch Service Endpoint" error message.Short descriptionTo stream data from CloudWatch Logs to an OpenSearch Service clus...
https://repost.aws/knowledge-center/opensearch-stream-data-cloudwatch
How does throttling on my global secondary index affect my Amazon DynamoDB table?
My global secondary index (GSI) is being throttled. How does this affect the base Amazon DynamoDB table?
"My global secondary index (GSI) is being throttled. How does this affect the base Amazon DynamoDB table?Short descriptionThrottling on a GSI affects the base table in different ways, depending on whether the throttling is for read or for write activity:When a GSI has insufficient read capacity, the base table isn't af...
https://repost.aws/knowledge-center/dynamodb-gsi-throttling-table
How do I troubleshoot Amazon Kinesis Agent issues on a Linux machine?
"I'm trying to use Amazon Kinesis Agent on a Linux machine. However, I'm encountering an issue. How do I resolve this?"
"I'm trying to use Amazon Kinesis Agent on a Linux machine. However, I'm encountering an issue. How do I resolve this?Short descriptionThis article covers the following issues:Kinesis Agent is sending duplicate events.Kinesis Agent is causing write throttles and failed records on my Amazon Kinesis stream.Kinesis Agent ...
https://repost.aws/knowledge-center/troubleshoot-kinesis-agent-linux
How do I revert to a known stable kernel after an update prevents my Amazon EC2 instance from rebooting successfully?
How do I revert to a stable kernel after an update prevents my Amazon Elastic Compute Cloud (Amazon EC2) instance from rebooting successfully?
"How do I revert to a stable kernel after an update prevents my Amazon Elastic Compute Cloud (Amazon EC2) instance from rebooting successfully?Short descriptionIf you performed a kernel update to your EC2 Linux instance but the kernel is now corrupt, then the instance can't reboot. You can't use SSH to connect to the i...
https://repost.aws/knowledge-center/revert-stable-kernel-ec2-reboot
How can I set the number or size of files when I run a CTAS query in Athena?
"When I run a CREATE TABLE AS SELECT (CTAS) query in Amazon Athena, I want to define the number of files or the amount of data per file."
"When I run a CREATE TABLE AS SELECT (CTAS) query in Amazon Athena, I want to define the number of files or the amount of data per file.ResolutionUse bucketing to set the file size or number of files in a CTAS query.Note: The following steps use the Global Historical Climatology Network Daily public dataset (s3://noaa-...
https://repost.aws/knowledge-center/set-file-number-size-ctas-athena
What support is available for AWS Marketplace rule groups for AWS WAF?
I need support related to the AWS Marketplace AWS WAF rules. Whom can I contact?
"I need support related to the AWS Marketplace AWS WAF rules. Whom can I contact?Short descriptionAWS WAF provides AWS Marketplace rule groups to help you protect your resources. AWS Marketplace rule groups are collections of predefined, ready-to-use rules that are written and updated by AWS Marketplace sellers. For is...
https://repost.aws/knowledge-center/waf-marketplace-support
Why are some of my AWS Glue tables missing in Athena?
Some of the tables that I see in the AWS Glue console aren't visible in the Amazon Athena console.
"Some of the tables that I see in the AWS Glue console aren't visible in the Amazon Athena console.ResolutionYou might see more tables in the AWS Glue console than in the Athena console for the following reasons:Different data sourcesIf you created tables that point to different data sources, then the consoles show tab...
https://repost.aws/knowledge-center/athena-glue-tables-not-visible
Why can't my EC2 instances access the internet using a NAT gateway?
"I created a network address translation (NAT) gateway so that my Amazon Elastic Compute Cloud (Amazon EC2) instances can connect to the internet. However, I can't access the internet from my EC2 instances. Why can't my EC2 instances access the internet using a NAT gateway?"
"I created a network address translation (NAT) gateway so that my Amazon Elastic Compute Cloud (Amazon EC2) instances can connect to the internet. However, I can't access the internet from my EC2 instances. Why can't my EC2 instances access the internet using a NAT gateway?ResolutionInternet connectivity issues with NA...
https://repost.aws/knowledge-center/ec2-access-internet-with-NAT-gateway
How do I assign a new parameter group to my existing Amazon ElastiCache cluster without restarting the cluster?
How do I assign a new parameter group to my existing Amazon ElastiCache cluster without restarting the cluster?
"How do I assign a new parameter group to my existing Amazon ElastiCache cluster without restarting the cluster?Short descriptionA parameter group acts as a container for engine configuration values. You can apply a parameter group to one or more cache clusters. ElastiCache uses this parameter group to control the runt...
https://repost.aws/knowledge-center/elasticache-assign-parameter-group
How can I download the full SQL text from Performance Insight for my Aurora PostgreSQL-Compatible instance?
I want to download the full SQL text from Performance Insights for my Amazon Aurora PostgreSQL-Compatible Edition DB instance.
"I want to download the full SQL text from Performance Insights for my Amazon Aurora PostgreSQL-Compatible Edition DB instance.Short descriptionAurora PostgreSQL-Compatible handles text in Performance Insights differently from other engine types, like Aurora MySQL-Compatible. By default, each row under the Top SQL tab ...
https://repost.aws/knowledge-center/aurora-postgresql-performance-insights
How do I troubleshoot the error "READONLY You can't write against a read only replica" after failover of my Redis (cluster mode disabled) cluster?
Why am I receiving the "READONLY You can't write against a read only replica" error in my Amazon ElastiCache for Redis (cluster mode disabled) cluster after failover?
"Why am I receiving the "READONLY You can't write against a read only replica" error in my Amazon ElastiCache for Redis (cluster mode disabled) cluster after failover?Short descriptionIf the primary node failed over to the replica nodes in your Amazon ElastiCache cluster, then the replica takes the role of primary node...
https://repost.aws/knowledge-center/elasticache-correct-readonly-error
How do I upgrade my Elastic Beanstalk environment platform from a deprecated or retired version to the latest version?
"I received a notification that my AWS Elastic Beanstalk platform is a deprecated version. Or, I received a notification that my platform version is marked for retirement."
"I received a notification that my AWS Elastic Beanstalk platform is a deprecated version. Or, I received a notification that my platform version is marked for retirement.Short descriptionDeprecated platform versions are the old platform versions or branches that are available to customers, but aren't recommended by AW...
https://repost.aws/knowledge-center/elastic-beanstalk-upgrade-platform
How do I use AWS CloudTrail to track API calls to my Amazon EC2 instances?
"I want to track API calls that run, stop, start, and terminate my Amazon Elastic Compute Cloud (Amazon EC2) instances. How do I search for API calls to my Amazon EC2 instances using AWS CloudTrail?"
"I want to track API calls that run, stop, start, and terminate my Amazon Elastic Compute Cloud (Amazon EC2) instances. How do I search for API calls to my Amazon EC2 instances using AWS CloudTrail?Short descriptionAWS CloudTrail allows you to identify and track four types of API calls (event types) made to your AWS ac...
https://repost.aws/knowledge-center/cloudtrail-search-api-calls
How do I verify an email address or domain in Amazon SES?
I want to verify an email address or domain that I'm using with Amazon Simple Email Service (Amazon SES). How can I do that?
"I want to verify an email address or domain that I'm using with Amazon Simple Email Service (Amazon SES). How can I do that?ResolutionTo verify an email address, see Verifying an email address identity.To verify a domain, see Verifying a DKIM domain identity with your DNS provider for instructions.Note: If you're usin...
https://repost.aws/knowledge-center/ses-verify-email-domain
How do I view objects that failed replication from one Amazon S3 bucket to another?
I want to retrieve a list of objects that failed replication when setting up replication from one Amazon Simple Storage Service (Amazon S3) bucket to another bucket.
"I want to retrieve a list of objects that failed replication when setting up replication from one Amazon Simple Storage Service (Amazon S3) bucket to another bucket.Short descriptionYou can turn on S3 Replication Time Control (S3 RTC) to set up event notifications for eligible objects that failed replication. You can ...
https://repost.aws/knowledge-center/s3-list-objects-failed-replication
How do I upload my Windows logs to CloudWatch?
I want to upload my Windows logs to Amazon CloudWatch.
"I want to upload my Windows logs to Amazon CloudWatch.ResolutionUpload your Windows logs to CloudWatch with AWS Systems Manager and Amazon CloudWatch agent. Then, store the configuration file in the SSM Parameter Store, a capability of AWS Systems Manager.Create IAM rolesCreate server and administrator AWS Identity an...
https://repost.aws/knowledge-center/cloudwatch-upload-windows-logs
Why can't I resolve service domain names for an interface VPC endpoint?
"I'm using an interface Amazon Virtual Private Cloud (Amazon VPC) endpoint for an AWS service. I want to use the default service domain name (for example, ec2.us-east-1.amazonaws.com) to access the service through the VPC interface endpoint. Why can't I resolve service domain names for an interface VPC endpoint?"
"I'm using an interface Amazon Virtual Private Cloud (Amazon VPC) endpoint for an AWS service. I want to use the default service domain name (for example, ec2.us-east-1.amazonaws.com) to access the service through the VPC interface endpoint. Why can't I resolve service domain names for an interface VPC endpoint?Resolut...
https://repost.aws/knowledge-center/vpc-interface-configure-dns
How do I configure logging levels manually for specific resources in AWS IoT Core?
I want to configure resource-specific logging manually for my AWS IoT Core logs.
"I want to configure resource-specific logging manually for my AWS IoT Core logs.Short descriptionNote: This article relates only to V2 of AWS IoT Core logs.AWS IoT Core logs allows you to set resource-specific logging levels for:Clients registered as thingsClients not registered as thingsThis is done by creating a log...
https://repost.aws/knowledge-center/aws-iot-core-configure-manual-logging
How do I resolve the PHP fatal error that I receive when deploying an application on an Elastic Beanstalk PHP platform that connects to a Microsoft SQL Server database?
I receive a PHP fatal error when deploying an application on an AWS Elastic Beanstalk PHP platform that connects to a Microsoft SQL Server database.
"I receive a PHP fatal error when deploying an application on an AWS Elastic Beanstalk PHP platform that connects to a Microsoft SQL Server database.Short descriptionWhen deploying an application on an Elastic Beanstalk PHP platform that connects to a Microsoft SQL server database, you may receive the following error:"...
https://repost.aws/knowledge-center/elastic-beanstalk-deployment-php-sql
How do I change billing information on the PDF version of the AWS invoice that I receive by email?
I want to change the billing information on the PDF version of the AWS invoice that I receive by email.
"I want to change the billing information on the PDF version of the AWS invoice that I receive by email.ResolutionYour PDF invoice uses the billing information that's associated with your payment method.To update your billing information, complete the following steps:1.    Sign in to the Billing and Cost Management con...
https://repost.aws/knowledge-center/change-pdf-billing-address
How am I billed for my Amazon EBS snapshots?
I want to know how I'm billed for Amazon Elastic Block Store (Amazon EBS) snapshots.
"I want to know how I'm billed for Amazon Elastic Block Store (Amazon EBS) snapshots.ResolutionCharges for Amazon EBS snapshots are calculated by the gigabyte-month. That is, you are billed for how large the snapshot is and how long you keep the snapshot.Pricing varies depending on the storage tier. For the Standard ti...
https://repost.aws/knowledge-center/ebs-snapshot-billing
How do I deploy artifacts to Amazon S3 in a different AWS account using CodePipeline?
I want to deploy artifacts to an Amazon Simple Storage Service (Amazon S3) bucket in a different account. I also want to set the destination account as the object owner. Is there a way to do that using AWS CodePipeline with an Amazon S3 deploy action provider?
"I want to deploy artifacts to an Amazon Simple Storage Service (Amazon S3) bucket in a different account. I also want to set the destination account as the object owner. Is there a way to do that using AWS CodePipeline with an Amazon S3 deploy action provider?ResolutionNote: The following example procedure assumes the...
https://repost.aws/knowledge-center/codepipeline-artifacts-s3
How do I resolve "KMSAccessDeniedException" errors from AWS Lambda?
My AWS Lambda function returned a "KMSAccessDeniedException" error.
"My AWS Lambda function returned a "KMSAccessDeniedException" error.Short descriptionUpdate the AWS Key Management Service (AWS KMS) permissions of your AWS Identity and Access Management (IAM) identity based on the error message.Important: If the AWS KMS key and IAM role belong to different AWS accounts, then both the...
https://repost.aws/knowledge-center/lambda-kmsaccessdeniedexception-errors
Why is my API Gateway proxy resource with a Lambda authorizer that has caching activated returning HTTP 403 "User is not authorized to access this resource" errors?
"My Amazon API Gateway proxy resource with an AWS Lambda authorizer that has caching activated returns the following HTTP 403 error message: "User is not authorized to access this resource". Why is this happening, and how do I resolve the error?"
"My Amazon API Gateway proxy resource with an AWS Lambda authorizer that has caching activated returns the following HTTP 403 error message: "User is not authorized to access this resource". Why is this happening, and how do I resolve the error?Short descriptionNote: API Gateway can return 403 User is not authorized to...
https://repost.aws/knowledge-center/api-gateway-lambda-authorization-errors
How do I monitor the performance of my Amazon RDS for MySQL DB instance?
I want to monitor the performance of my Amazon Relational Database Service (Amazon RDS) for MySQL DB instance. What's the best way to do this?
"I want to monitor the performance of my Amazon Relational Database Service (Amazon RDS) for MySQL DB instance. What's the best way to do this?Short descriptionThere are several ways that you can monitor your Amazon RDS for MySQL DB instance:Amazon CloudWatchEnhanced MonitoringRDS Performance InsightsSlow query logsTo ...
https://repost.aws/knowledge-center/rds-mysql-db-performance
How can I encrypt a specific folder in my Amazon S3 bucket using AWS KMS?
I want to encrypt a specific folder in my Amazon Simple Storage Service (Amazon S3) bucket with an AWS Key Management Service (AWS KMS) key. How can I do that?
"I want to encrypt a specific folder in my Amazon Simple Storage Service (Amazon S3) bucket with an AWS Key Management Service (AWS KMS) key. How can I do that?ResolutionEncrypting a folder using the Amazon S3 console1.    Open the Amazon S3 console.2.    Navigate to the folder that you want to encrypt.Warning: If your...
https://repost.aws/knowledge-center/s3-encrypt-specific-folder
How do I verify the authenticity of Amazon SNS messages that are sent to HTTP and HTTPS endpoints?
"I'm sending notifications to an HTTPS—or HTTP—endpoint using Amazon Simple Notification Service (Amazon SNS). I want to prevent spoofing attacks, so how do I verify the authenticity of the Amazon SNS messages that my endpoint receives?"
"I'm sending notifications to an HTTPS—or HTTP—endpoint using Amazon Simple Notification Service (Amazon SNS). I want to prevent spoofing attacks, so how do I verify the authenticity of the Amazon SNS messages that my endpoint receives?ResolutionIt's a best practice to use certificate-based signature validation when ve...
https://repost.aws/knowledge-center/sns-verify-message-authenticity
How do I migrate from a NAT instance to a NAT gateway?
"I need to migrate from a NAT instance to a NAT gateway, and I want the migration done with minimal downtime."
"I need to migrate from a NAT instance to a NAT gateway, and I want the migration done with minimal downtime.Short descriptionWhen creating a migration plan, consider the following:Do you plan to use the same Elastic IP address for the NAT gateway as currently used by the NAT instance? A new Elastic IP address might no...
https://repost.aws/knowledge-center/migrate-nat-instance-gateway
Why am I experiencing intermittent connectivity issues with my Amazon Redshift cluster?
I'm experiencing intermittent connectivity issues when I try to connect to my Amazon Redshift cluster. Why is this happening and how do I troubleshoot this?
"I'm experiencing intermittent connectivity issues when I try to connect to my Amazon Redshift cluster. Why is this happening and how do I troubleshoot this?Short descriptionIntermittent connectivity issues in your Amazon Redshift cluster are caused by the following:Restricted access for a particular IP address or CIDR...
https://repost.aws/knowledge-center/redshift-intermittent-connectivity
"Why am I getting the error “The ciphertext refers to a customer master key that does not exist, does not exist in this region, or you are not allowed to access” when I download or copy an object from my Amazon S3 bucket?"
"I'm getting the following error when I try to download or copy an object from my Amazon Simple Storage Service (Amazon S3) bucket: The ciphertext refers to a customer master key that does not exist, does not exist in this region, or you are not allowed to access."
"I'm getting the following error when I try to download or copy an object from my Amazon Simple Storage Service (Amazon S3) bucket: The ciphertext refers to a customer master key that does not exist, does not exist in this region, or you are not allowed to access.ResolutionYou get this error when both the following con...
https://repost.aws/knowledge-center/s3-download-object-ciphertext-error
How do I configure GoSH on an Amazon RDS instance that is running MySQL?
I have an Amazon Relational Database Service (Amazon RDS) instance that is running MySQL. I want to turn on and configure Global Status History (GoSH) on my RDS DB instance. How can I do this?
"I have an Amazon Relational Database Service (Amazon RDS) instance that is running MySQL. I want to turn on and configure Global Status History (GoSH) on my RDS DB instance. How can I do this?Short descriptionYou can use GoSH to maintain the history of different status variables in Amazon RDS for MySQL. First, you mus...
https://repost.aws/knowledge-center/enable-gosh-rds-mysql
How do I allow access to my Amazon S3 buckets to customers who do not use TLS 1.2 or higher?
"My customers don't use TLS versions 1.2 or higher, so they can't access content that's stored in my Amazon Simple Storage Service (Amazon S3) buckets. I want to allow these customers to access content in my Amazon S3 buckets using TLS 1.0 or 1.1."
"My customers don't use TLS versions 1.2 or higher, so they can't access content that's stored in my Amazon Simple Storage Service (Amazon S3) buckets. I want to allow these customers to access content in my Amazon S3 buckets using TLS 1.0 or 1.1.Short descriptionAWS enforces the use of TLS 1.2 or higher on all AWS API...
https://repost.aws/knowledge-center/s3-access-old-tls
"After I use AWS Organizations to create a member account, how do I access that account?"
"I used AWS Organizations to create a member account in my Organization, and I want to access that account."
"I used AWS Organizations to create a member account in my Organization, and I want to access that account.Short descriptionWhen you create a member account with Organizations, you must specify an email address, an AWS Identity and Access Management (IAM) role, and an account name. If a role name isn't specified, then ...
https://repost.aws/knowledge-center/organizations-member-account-access
Why am I unable to change the maintenance track for my Amazon Redshift provisioned cluster?
I'm unable to change the maintenance track for my Amazon Redshift provisioned cluster.
"I'm unable to change the maintenance track for my Amazon Redshift provisioned cluster.Short descriptionAmazon Redshift periodically performs maintenance to apply upgrades to your cluster hardware or to perform software patches. During these updates, your Amazon Redshift cluster isn't available for normal operations. I...
https://repost.aws/knowledge-center/redshift-change-maintenance-track
How can I serve multiple domains from a CloudFront distribution over HTTPS?
I want to serve multiple domains from an Amazon CloudFront distribution over HTTPS.
"I want to serve multiple domains from an Amazon CloudFront distribution over HTTPS.ResolutionTo serve multiple domains from CloudFront over HTTPS, add the following values to your distribution settings:Enter all domain names in the Alternate Domain Names (CNAMEs) field. For example, to use the domain names example1.co...
https://repost.aws/knowledge-center/multiple-domains-https-cloudfront
"How can I determine why I was charged for CloudWatch usage, and then how can I reduce future charges?"
"I'm seeing high Amazon CloudWatch charges in my AWS bill. How can I see why I was charged for CloudWatch usage, and then how can I reduce future charges?"
"I'm seeing high Amazon CloudWatch charges in my AWS bill. How can I see why I was charged for CloudWatch usage, and then how can I reduce future charges?Short descriptionReview your AWS Cost and Usage reports to understand your CloudWatch charges. Look for charges for the following services.Note: Items in bold are sim...
https://repost.aws/knowledge-center/cloudwatch-understand-and-reduce-charges
How do I troubleshoot a failed Spark step in Amazon EMR?
I want to troubleshoot a failed Apache Spark step in Amazon EMR.
"I want to troubleshoot a failed Apache Spark step in Amazon EMR.Short descriptionTo troubleshoot failed Spark steps:For Spark jobs submitted with --deploy-mode client: Check the step logs to identify the root cause of the step failure.For Spark jobs submitted with --deploy-mode cluster: Check the step logs to identify...
https://repost.aws/knowledge-center/emr-spark-failed-step
How can I configure on-premises servers to use temporary credentials with SSM Agent and unified CloudWatch Agent?
I have a hybrid environment with on-premises servers that use AWS Systems Manager Agent (SSM Agent) and the unified Amazon CloudWatch Agent installed. How can I configure my on-premises servers to use only temporary credentials?
"I have a hybrid environment with on-premises servers that use AWS Systems Manager Agent (SSM Agent) and the unified Amazon CloudWatch Agent installed. How can I configure my on-premises servers to use only temporary credentials?ResolutionNote: If you receive errors when running AWS Command Line Interface (AWS CLI) com...
https://repost.aws/knowledge-center/cloudwatch-on-premises-temp-credentials
Why can't I connect to my resources over a Transit Gateway peering connection?
"I have inter-Region AWS Transit Gateway peering set up between my source virtual private cloud (VPC) and remote VPC. However, I am unable to connect my VPC resources over the peering connection. How can I troubleshoot this?"
"I have inter-Region AWS Transit Gateway peering set up between my source virtual private cloud (VPC) and remote VPC. However, I am unable to connect my VPC resources over the peering connection. How can I troubleshoot this?ResolutionConfirm that the source and remote VPCs are attached to the correct transit gatewayUse...
https://repost.aws/knowledge-center/transit-gateway-peering-connection
How do I troubleshoot connection issues between my Fargate task and other AWS services?
I want to troubleshoot connectivity issues I am having between my AWS Fargate task and an AWS service.
"I want to troubleshoot connectivity issues I am having between my AWS Fargate task and an AWS service.Short descriptionApplications that run inside a Fargate task with Amazon Elastic Container Service (Amazon ECS) can fail to access other AWS services due to the following reasons:Insufficient AWS Identity and Access M...
https://repost.aws/knowledge-center/fargate-connection-issues
How do I resolve the "DockerTimeoutError" error in AWS Batch?
The jobs in my AWS Batch compute environment are failing and are returning the following error: "DockerTimeoutError: Could not transition to created; timed out after waiting 4m0s." How do I troubleshoot "DockerTimeoutError" errors in AWS Batch?
"The jobs in my AWS Batch compute environment are failing and are returning the following error: "DockerTimeoutError: Could not transition to created; timed out after waiting 4m0s." How do I troubleshoot "DockerTimeoutError" errors in AWS Batch?Short descriptionIf your docker start and docker create API calls take long...
https://repost.aws/knowledge-center/batch-docker-timeout-error
How can I troubleshoot the "Waiting for the slave SQL thread to free enough relay log space" error in Amazon Aurora MySQL?
I received the following error in the output of the SHOW SLAVE STATUS command that is working as a replica of binary log replication in Amazon Aurora MySQL:"Waiting for the slave SQL thread to free enough relay log space"How can I troubleshoot and resolve this error?
"I received the following error in the output of the SHOW SLAVE STATUS command that is working as a replica of binary log replication in Amazon Aurora MySQL:"Waiting for the slave SQL thread to free enough relay log space"How can I troubleshoot and resolve this error?Short descriptionWhen Aurora MySQL is a replica of b...
https://repost.aws/knowledge-center/aurora-mysql-slave-sql-thread-error
How do I test if my delegated subdomain resolves correctly?
"I want to test and confirm if my delegated subdomain resolves correctly. If the subdomain doesn't resolve correctly, then I want to troubleshoot it."
"I want to test and confirm if my delegated subdomain resolves correctly. If the subdomain doesn't resolve correctly, then I want to troubleshoot it.Short descriptionYou can configure a parent zone for your apex domain (such as example.com) using Amazon Route 53 or a third-party DNS provider. You can also use your DNS ...
https://repost.aws/knowledge-center/delegated-subdomain-resolve
Why can't I copy an object between two Amazon S3 buckets?
"I'm trying to copy an object from one Amazon Simple Storage Service (Amazon S3) bucket to another, but it's not working. How can I troubleshoot this?"
"I'm trying to copy an object from one Amazon Simple Storage Service (Amazon S3) bucket to another, but it's not working. How can I troubleshoot this?Short descriptionTo troubleshoot issues with copying an object between buckets, check the following:Bucket policies and AWS Identity and Access Management (IAM) policiesO...
https://repost.aws/knowledge-center/s3-troubleshoot-copy-between-buckets
How do I utilize CDK escape hatches to retrieve lower-level construct objects from L3 and L2 constructs?
I want to use AWS Cloud Development Kit (AWS CDK) escape hatches to retrieve child objects of L2 and L3 constructs.
"I want to use AWS Cloud Development Kit (AWS CDK) escape hatches to retrieve child objects of L2 and L3 constructs.Short descriptionThere are three AWS CDK abstraction layers:L1 constructs have 1:1 relationships that map to the related AWS CloudFormation resource types. This is the most fundamental construct layer for...
https://repost.aws/knowledge-center/cdk-retrieve-construct-objects
"Do Classic Load Balancers, Application Load Balancers, and Network Load Balancers support SSL/TLS session resumption?"
"I want to know if Classic Load Balancers, Application Load Balancers, and Network Load Balancers support Secure Sockets Layer/Transport Layer Security (SSL/TLS) session resumption."
"I want to know if Classic Load Balancers, Application Load Balancers, and Network Load Balancers support Secure Sockets Layer/Transport Layer Security (SSL/TLS) session resumption.ResolutionAll types of load balancers support SSL/TLS session resumption. However, the connection methods that they support varies.SSL/TLS ...
https://repost.aws/knowledge-center/elb-ssl-tls-session-resumption-support
How do I share manual Amazon RDS DB snapshots or Aurora DB cluster snapshots with another AWS account?
I want to share manual Amazon Relational Database Service (Amazon RDS) DB snapshots or Amazon Aurora DB cluster snapshots with another account.
"I want to share manual Amazon Relational Database Service (Amazon RDS) DB snapshots or Amazon Aurora DB cluster snapshots with another account.Short descriptionYou can share manual DB snapshots with up to 20 AWS accounts. You can start or stop sharing manual snapshots by using the Amazon RDS console, except for the fo...
https://repost.aws/knowledge-center/rds-snapshots-share-account
Why is my AWS DMS task in an error status?
"My AWS Database Migration Service (AWS DMS) task is in an error status. What does an error status mean, and how can I troubleshoot and resolve the error?"
"My AWS Database Migration Service (AWS DMS) task is in an error status. What does an error status mean, and how can I troubleshoot and resolve the error?Short descriptionAn AWS DMS task that is in an error status means that one or more of the tables in the task couldn't be migrated. A task in an Error status continues...
https://repost.aws/knowledge-center/dms-task-error-status
Why isn’t my EBS volume increase reflected in my OS or Disk Management?
"I increased the size of my Amazon Elastic Block Store (Amazon EBS) volume, but the change isn’t reflected in my operating system or Disk Management."
"I increased the size of my Amazon Elastic Block Store (Amazon EBS) volume, but the change isn’t reflected in my operating system or Disk Management.ResolutionModifying an EBS volume requires two steps. First, increase the size of the EBS volume using the Amazon Elastic Compute Cloud (Amazon EC2) console or the AWS Com...
https://repost.aws/knowledge-center/ebs-volume-increase-os
How does ELB DNS and traffic flow operate with different cross-zone load balancing configurations?
"I configured my Elastic Load Balancer (ELB) for two Availability Zones, but it shows only one IP address in DNS."
"I configured my Elastic Load Balancer (ELB) for two Availability Zones, but it shows only one IP address in DNS.Short descriptionWith Application Load Balancers, cross-zone load balancing is always turned on at load balancer level. Cross-zone load balancing can't be turned off, but it can be changed at the target grou...
https://repost.aws/knowledge-center/elb-dns-cross-zone-balance-configuration
Why is AWS Global Accelerator failing health checks with endpoints?
I want to know why the endpoints registered to my AWS Global Accelerator aren't healthy.
"I want to know why the endpoints registered to my AWS Global Accelerator aren't healthy.Short descriptionFor Standard Accelerators, AWS Global Accelerator automatically checks the health of the endpoints that are associated with your static IP addresses. It then directs the user traffic only to healthy endpoints.Globa...
https://repost.aws/knowledge-center/global-accelerator-unhealthy-endpoints
How do I troubleshoot helper scripts that won't bootstrap in a CloudFormation stack with Windows instances?
My helper scripts won't bootstrap in an AWS CloudFormation stack with Microsoft Windows instances. How do I resolve this issue?
"My helper scripts won't bootstrap in an AWS CloudFormation stack with Microsoft Windows instances. How do I resolve this issue?Short descriptionIn a Windows instance, UserData that runs as a child process of EC2ConfigService invokes cfn-init.exe. Certain steps that cfn-init.exe performs might require a system reboot.F...
https://repost.aws/knowledge-center/cloudformation-helper-scripts-windows
How do I change the WorkSpace that I'm connecting to through the Amazon WorkSpaces client?
I want to change the WorkSpace that I connect to through the Amazon WorkSpaces client application. How can I do this?
"I want to change the WorkSpace that I connect to through the Amazon WorkSpaces client application. How can I do this?ResolutionTo change the WorkSpace that you connect to, follow these steps:Retrieve the user name and registration code for the new WorkSpace from your invitation email. If you haven't already completed ...
https://repost.aws/knowledge-center/change-workspace-client
Why was I charged by Amazon Web Services when I don't have an AWS account?
"I received a bill for Amazon Web Services, but I don't have an AWS account. Why was I billed?"
"I received a bill for Amazon Web Services, but I don't have an AWS account. Why was I billed?ResolutionFirst, make sure that the charges were from Amazon Web Services.If your payment method is billed, then that payment method is associated with an AWS account with running resources. Here are some of the most common re...
https://repost.aws/knowledge-center/charges-from-unknown-account
Why did the DeliveryFrequency of my AWS Config configuration snapshot change?
"The deliveryFrequency of my AWS Config configuration snapshot changed, and there are PutDeliveryChannel events logged in AWS CloudTrail. However, I didn't change the AWS Config delivery channel. What caused this change?"
"The deliveryFrequency of my AWS Config configuration snapshot changed, and there are PutDeliveryChannel events logged in AWS CloudTrail. However, I didn't change the AWS Config delivery channel. What caused this change?ResolutionThe frequency that AWS Config delivers configuration snapshots is controlled by:The delive...
https://repost.aws/knowledge-center/config-deliveryfrequency-change
How can I concatenate Parquet files in Amazon EMR?
"I'm using S3DistCp (s3-dist-cp) to concatenate files in Apache Parquet format with the --groupBy and --targetSize options. The s3-dist-cp job completes without errors, but the generated Parquet files are broken. When I try to read the Parquet files in applications, I get an error message similar to the following:"Expe...
"I'm using S3DistCp (s3-dist-cp) to concatenate files in Apache Parquet format with the --groupBy and --targetSize options. The s3-dist-cp job completes without errors, but the generated Parquet files are broken. When I try to read the Parquet files in applications, I get an error message similar to the following:"Expe...
https://repost.aws/knowledge-center/emr-concatenate-parquet-files
How can I check the amount of backup storage being used by my Aurora PostgreSQL-Compatible DB instances?
I want to check the amount of storage used by the backup of my Amazon Aurora PostgreSQL-Compatible Edition DB instances.
"I want to check the amount of storage used by the backup of my Amazon Aurora PostgreSQL-Compatible Edition DB instances.ResolutionNote: If you receive errors when running AWS Command Line Interface commands, make sure that you’re using the most recent version of the AWS CLI.To check the storage usage of your Aurora DB...
https://repost.aws/knowledge-center/aurora-backup-storage-usage
How do I troubleshoot issues with an Amazon Cognito user's email_verified attribute?
I want to resolve any issues with the email_verified attribute for Amazon Cognito users.
"I want to resolve any issues with the email_verified attribute for Amazon Cognito users.Short descriptionAn Amazon Cognito user pool has a set of standard attributes that are used to identify individual users. The email_verified attribute that indicates whether a user's email address has been verified can change in th...
https://repost.aws/knowledge-center/cognito-email-verified-attribute
How can I set up a Direct Connect public VIF?
I want to set up a AWS Direct Connect public VIF.
"I want to set up a AWS Direct Connect public VIF.Short descriptionA public VIF uses a public IP address to access all AWS public services such as Amazon Elastic Compute Cloud (Amazon EC2).Note: Public VIFs can't be used to access the Internet.ResolutionFollow these instructions to set up a AWS Direct Connect public VI...
https://repost.aws/knowledge-center/setup-direct-connect-vif
How can I use BGP communities to control the routes advertised and received over the AWS public virtual interface with Direct Connect?
"How can I control the routes advertised and received over the AWS public virtual interface (VIF) to a specific Region, continent, or globally?"
"How can I control the routes advertised and received over the AWS public virtual interface (VIF) to a specific Region, continent, or globally?Short descriptionAWS Direct Connect locations in AWS Regions or in the AWS GovCloud (US) Region can access public services in any AWS Region (excluding the China (Beijing) Regio...
https://repost.aws/knowledge-center/control-routes-direct-connect
How do I resolve the error "GENERIC_INTERNAL_ERROR" when I query a table in Amazon Athena?
"When I query my Amazon Athena table, I receive the error "GENERIC_INTERNAL_ERROR"."
"When I query my Amazon Athena table, I receive the error "GENERIC_INTERNAL_ERROR".Short descriptionThe different types of GENERIC_INTERNAL_ERROR exceptions and their causes are the following:GENERIC_INTERNAL_ERROR: null: You might see this exception under either of the following conditions:You have a schema mismatch b...
https://repost.aws/knowledge-center/athena-generic-internal-error
How can I use an SSH tunnel through AWS Systems Manager to access my private VPC resources?
I want to use an SSH tunnel through AWS Systems Manager to access my private VPC resources. How can I do this?
"I want to use an SSH tunnel through AWS Systems Manager to access my private VPC resources. How can I do this?Short descriptionTo create an SSH tunnel, you can use Session Manager, a capability of AWS Systems Manager that lets you use port forwarding for remote hosts. This feature is supported on SSM Agent versions 3....
https://repost.aws/knowledge-center/systems-manager-ssh-vpc-resources
How do I mount an EFS file system on an ECS container or task running on EC2?
I want use Amazon Elastic File System (Amazon EFS) with Amazon Elastic Container Service (Amazon ECS) container or tasks using an Amazon Elastic Compute Cloud (Amazon EC2) launch type. How can I do this?
"I want use Amazon Elastic File System (Amazon EFS) with Amazon Elastic Container Service (Amazon ECS) container or tasks using an Amazon Elastic Compute Cloud (Amazon EC2) launch type. How can I do this?Short descriptionYou can mount an EFS file system on a task or container running on an EC2 instance. To do this, cre...
https://repost.aws/knowledge-center/efs-mount-on-ecs-container-or-task
How can I troubleshoot high latency on DynamoDB Accelerator (DAX) clusters?
My read or write requests in Amazon DynamoDB Accelerator (DAX) experience high latency. How do I troubleshoot this?
"My read or write requests in Amazon DynamoDB Accelerator (DAX) experience high latency. How do I troubleshoot this?ResolutionThere are multiple reasons why you might receive latency in your requests. Refer to each of the potential issues below to troubleshoot your latency.The cluster or node is experiencing high loadL...
https://repost.aws/knowledge-center/high-latency-dax-clusters
How do I check if resource record sets in my Route 53 public hosted zone are accessible from the internet?
I created a public hosted zone in Amazon Route 53 and added resource record sets in it. How do I verify that my resource record sets are reachable from the internet?
"I created a public hosted zone in Amazon Route 53 and added resource record sets in it. How do I verify that my resource record sets are reachable from the internet?Short descriptionCheck whether your resource record sets are accessible from the internet using one of the following methods:The Route 53 checking toolThe...
https://repost.aws/knowledge-center/route-53-reachable-resource-record-sets
How do I edit my Amazon SNS topic's access policy?
I want to allow other AWS Identity and Access Management (IAM) entities to access to my Amazon Simple Notification Service (Amazon SNS) topic. How do I edit my Amazon SNS topic's access policy to grant the required permissions?
"I want to allow other AWS Identity and Access Management (IAM) entities to access to my Amazon Simple Notification Service (Amazon SNS) topic. How do I edit my Amazon SNS topic's access policy to grant the required permissions?ResolutionTo edit your Amazon SNS topic's access policy using the Amazon SNS console1.    Op...
https://repost.aws/knowledge-center/sns-edit-topic-access-policy
Why can't I delete an AWS Config rule?
"I can't delete my AWS Config rule, or I receive an error similar to the following:"An error has occurred with AWS Config.""
"I can't delete my AWS Config rule, or I receive an error similar to the following:"An error has occurred with AWS Config."ResolutionTo troubleshoot this issue, check the following:The AWS Identity and Access Management (IAM) entity has permissions for the DeleteConfigRule API actionOpen the IAM console, and then in th...
https://repost.aws/knowledge-center/delete-config-rule
Why is my Reserved Instance showing as "Retired" in the console?
"I'm not getting the billing benefit of a Reserved Instance (RI), and the RI is displayed as "Retired" in the console."
"I'm not getting the billing benefit of a Reserved Instance (RI), and the RI is displayed as "Retired" in the console.ResolutionRIs appear as retired in the Billing and Cost Management console for the following reasons:The RI term expired. After the term expires, you no longer receive the billing benefit or capacity re...
https://repost.aws/knowledge-center/ec2-ri-retired
Why isn't CloudFront serving my domain name over HTTPS?
"I associated an SSL certificate with my Amazon CloudFront distribution, but I can't access my domain name over HTTPS. Why?"
"I associated an SSL certificate with my Amazon CloudFront distribution, but I can't access my domain name over HTTPS. Why?ResolutionTo resolve problems with accessing your domain name over HTTPS, check the following:Your SSL certificate's domain name must be added as an alternate domain name (CNAME) in your CloudFront...
https://repost.aws/knowledge-center/cloudfront-domain-https
How can I copy data to and from Amazon EFS in parallel to maximize performance on my EC2 instance?
I have a large number of files to copy or delete. How can I run these jobs in parallel on an Amazon Elastic File System (Amazon EFS) file system on my Amazon Elastic Compute Cloud (Amazon EC2) instance?
"I have a large number of files to copy or delete. How can I run these jobs in parallel on an Amazon Elastic File System (Amazon EFS) file system on my Amazon Elastic Compute Cloud (Amazon EC2) instance?Short descriptionUse one of the following tools to run jobs in parallel on an Amazon EFS file system:GNU parallel – F...
https://repost.aws/knowledge-center/efs-copy-data-in-parallel
Why are my mobile text message (SMS) charges higher than expected from Amazon SNS and Amazon Pinpoint?
"I was charged more than I expected for mobile text messaging (SMS) through Amazon Simple Notification Service (Amazon SNS) and Amazon Pinpoint. Why are my SMS charges higher than expected? Also, what's the best way to calculate my required SMS spending quota for Amazon SNS and Amazon Pinpoint?"
"I was charged more than I expected for mobile text messaging (SMS) through Amazon Simple Notification Service (Amazon SNS) and Amazon Pinpoint. Why are my SMS charges higher than expected? Also, what's the best way to calculate my required SMS spending quota for Amazon SNS and Amazon Pinpoint?ResolutionAmazon SNS and ...
https://repost.aws/knowledge-center/sns-pinpoint-high-sms-charges
How do I increase the available disk space on my Amazon ECS container instances if I launched my cluster manually with an Auto Scaling group?
How do I increase the available disk space on my Amazon Elastic Container Service (Amazon ECS) container instances if I launched my Amazon ECS cluster manually with an Auto Scaling group?
"How do I increase the available disk space on my Amazon Elastic Container Service (Amazon ECS) container instances if I launched my Amazon ECS cluster manually with an Auto Scaling group?Short descriptionTo increase the storage space on your container instances, you must update the launch configuration or launch templ...
https://repost.aws/knowledge-center/ecs-container-storage-increase-autoscale
How do I resolve "EC2 is out of capacity" or "The requested number of instances exceeds your EC2 quota" errors in Amazon EMR?
"My Amazon EMR cluster fails to launch, and I get one of these error messages:"EC2 is out of capacity""The requested number of instances exceeds your EC2 quota""
"My Amazon EMR cluster fails to launch, and I get one of these error messages:"EC2 is out of capacity""The requested number of instances exceeds your EC2 quota"Resolution"EC2 is out of capacity"This error means that AWS doesn't have enough available On-Demand Instance capacity to create the Amazon Elastic Compute Cloud...
https://repost.aws/knowledge-center/emr-cluster-failed-capacity-quota
Why did I get the error "The snapshot is currently in use by an AMI" when trying to delete my EBS snapshot?
"When I try to delete an Amazon Elastic Block Store (EBS) snapshot, I receive an error similar to the following:"snap-xxxxxxxx: The snapshot snap-xxxxxxxx is currently in use by ami-xxxxxxxx""
"When I try to delete an Amazon Elastic Block Store (EBS) snapshot, I receive an error similar to the following:"snap-xxxxxxxx: The snapshot snap-xxxxxxxx is currently in use by ami-xxxxxxxx"ResolutionNote: If you receive errors when running AWS Command Line Interface (AWS CLI) commands, make sure that you’re using the...
https://repost.aws/knowledge-center/snapshot-in-use-error
Why aren’t my stack-level tags propagating to resources in my CloudFormation stack?
My stack-level tags aren't propagating to resources in my AWS CloudFormation stack.
"My stack-level tags aren't propagating to resources in my AWS CloudFormation stack.Short descriptionPropagation of stack-level tags to resources can vary by resource. CloudFormation supports propagation of stack-level tags only for resources with the Tags property. For a list of AWS resources and their property types,...
https://repost.aws/knowledge-center/cloudformation-propagate-stack-level-tag
How can I set the default printer on Amazon Windows WorkSpaces and prevent the settings from reverting?
"I use Amazon Windows WorkSpaces, and I want to set a default printer for a WorkSpace. How can I do that?-or-I set a default printer for my Windows WorkSpace, but the settings don’t persist after I log off and back in to the WorkSpace. How can I fix this?"
"I use Amazon Windows WorkSpaces, and I want to set a default printer for a WorkSpace. How can I do that?-or-I set a default printer for my Windows WorkSpace, but the settings don’t persist after I log off and back in to the WorkSpace. How can I fix this?ResolutionSet a default printerDownload and install the driver fo...
https://repost.aws/knowledge-center/workspaces-default-printer
How can I copy large amounts of data from Amazon S3 into HDFS on my Amazon EMR cluster?
I want to copy a large amount of data from Amazon Simple Storage Service (Amazon S3) to my Amazon EMR cluster.
"I want to copy a large amount of data from Amazon Simple Storage Service (Amazon S3) to my Amazon EMR cluster.Short descriptionUse S3DistCp to copy data between Amazon S3 and Amazon EMR clusters. S3DistCp is installed on Amazon EMR clusters by default. To call S3DistCp, add it as a step at launch or after the cluster ...
https://repost.aws/knowledge-center/copy-s3-hdfs-emr
How can I grant a user Amazon S3 console access to only a certain bucket or folder?
"I want to grant a user Amazon Simple Storage Service (Amazon S3) console access to a bucket or folder (prefix). However, I don't want the user to see other buckets in the account or other folders within the bucket."
"I want to grant a user Amazon Simple Storage Service (Amazon S3) console access to a bucket or folder (prefix). However, I don't want the user to see other buckets in the account or other folders within the bucket.Short descriptionChange a user's AWS Identity and Access Management (IAM) permissions to limit the user's...
https://repost.aws/knowledge-center/s3-console-access-certain-bucket
How do I shut down my Amazon Lightsail resources?
How do I remove the Amazon Lightsail resources from my AWS account?
"How do I remove the Amazon Lightsail resources from my AWS account?ResolutionTo remove all your Lightsail resources, delete your Lightsail instances and resources attached to these instances, such as static IP addresses, snapshots, or block storage.Lightsail resources are billed incrementally in hours or in fractions ...
https://repost.aws/knowledge-center/shut-down-lightsail
How do I update my EBS volume in CloudFormation without EC2 instances being replaced?
I want to update my Amazon Elastic Block Store (Amazon EBS) volume in AWS CloudFormation without Amazon Elastic Compute Cloud (Amazon EC2) instances being replaced.
"I want to update my Amazon Elastic Block Store (Amazon EBS) volume in AWS CloudFormation without Amazon Elastic Compute Cloud (Amazon EC2) instances being replaced.Short descriptionAs a best practice, use the AWS::EC2::Volume resource type to prevent instance replacement when updating EBS volumes in CloudFormation.Ins...
https://repost.aws/knowledge-center/cloudformation-update-volume-instance
Why can't I connect to my VPC when using an AWS Site-to-Site VPN connection that terminates on a virtual private gateway?
I'm using an AWS Site-to-Site VPN connection that terminates on a virtual private gateway (VGW). But I can't access resources in the virtual private cloud (VPC).
"I'm using an AWS Site-to-Site VPN connection that terminates on a virtual private gateway (VGW). But I can't access resources in the virtual private cloud (VPC).ResolutionUsing the AWS Management Console, check that the Site-to-Site VPN connection's tunnel status is UP. If the connection is DOWN, then follow the troub...
https://repost.aws/knowledge-center/vpn-virtual-gateway-connection
How do I install the CONNECTION_CONTROL and CONNECTION_CONTROL_FAILED_LOGIN_ATTEMPTS plugins in Amazon RDS for MySQL?
I want to install the CONNECTION_CONTROL and CONNECTION_CONTROL_FAILED_LOGIN_ATTEMPTS plugins for my Amazon Relational Database Service (Amazon RDS) for MySQL database.
"I want to install the CONNECTION_CONTROL and CONNECTION_CONTROL_FAILED_LOGIN_ATTEMPTS plugins for my Amazon Relational Database Service (Amazon RDS) for MySQL database.ResolutionNote: The following steps apply only to Amazon RDS for MySQL. They don't apply to Amazon Aurora MySQL-Compatible Edition.The CONNECTION_CONTR...
https://repost.aws/knowledge-center/rds-mysql-connection-control-plugin
How do I troubleshoot "Error Code: 503 Slow Down" on s3-dist-cp jobs in Amazon EMR?
"My S3DistCp (s3-dist-cp) job on Amazon EMR job fails due to Amazon Simple Storage Service (Amazon S3) throttling. I get an error message similar to the following:mapreduce.Job: Task Id : attempt_xxxxxx_0012_r_000203_0, Status : FAILED Error: com.amazon.ws.emr.hadoop.fs.shaded.com.amazonaws.services.s3.model.AmazonS3Ex...
"My S3DistCp (s3-dist-cp) job on Amazon EMR job fails due to Amazon Simple Storage Service (Amazon S3) throttling. I get an error message similar to the following:mapreduce.Job: Task Id : attempt_xxxxxx_0012_r_000203_0, Status : FAILED Error: com.amazon.ws.emr.hadoop.fs.shaded.com.amazonaws.services.s3.model.AmazonS3Ex...
https://repost.aws/knowledge-center/503-slow-down-s3-dist-cp-emr
Why am I unable to mount my Amazon EFS volumes on my AWS Fargate tasks?
I'm getting errors when I mount my Amazon Elastic File System (Amazon EFS) volumes on my AWS Fargate tasks.
"I'm getting errors when I mount my Amazon Elastic File System (Amazon EFS) volumes on my AWS Fargate tasks.ResolutionAmazon EFS provides a persistent storage solution for your Fargate tasks to share files and data across different tasks.You might be unable to mount your Amazon EFS volumes on your Fargate tasks due to ...
https://repost.aws/knowledge-center/fargate-unable-to-mount-efs
How do I create an SQL Server Always On availability group cluster in the AWS Cloud?
I want to create an SQL Server Always On availability group cluster in the AWS Cloud. How can I do this?
"I want to create an SQL Server Always On availability group cluster in the AWS Cloud. How can I do this?Short descriptionTo create an SQL Server Always On availability group cluster in the AWS Cloud, first configure two secondary IPs for each cluster node elastic network interface. Then, use Remote Desktop Protocol (R...
https://repost.aws/knowledge-center/ec2-windows-sql-server-always-on-cluster
How can I manage an AWS Managed Microsoft AD or Simple AD directory from an Amazon EC2 Windows instance?
I want to use an Amazon Elastic Compute Cloud (Amazon EC2) Windows instance to manage AWS Directory Service for Microsoft Active Directory (AWS Managed Microsoft AD) or Simple AD. How can I do that?
"I want to use an Amazon Elastic Compute Cloud (Amazon EC2) Windows instance to manage AWS Directory Service for Microsoft Active Directory (AWS Managed Microsoft AD) or Simple AD. How can I do that?ResolutionFirst, join the EC2 Windows instance to the directory in one of the following ways:To join a new instance to an...
https://repost.aws/knowledge-center/manage-ad-directory-from-ec2-windows
Why is my application or website hosted on Route 53 unreachable?
"I'm running an application or website on Amazon Route 53. However, I'm unable to access my application or website. How can I troubleshoot this?"
"I'm running an application or website on Amazon Route 53. However, I'm unable to access my application or website. How can I troubleshoot this?ResolutionNote: If you receive errors when running AWS Command Line Interface (AWS CLI) commands, make sure that you’re using the most recent AWS CLI version.Check for domain s...
https://repost.aws/knowledge-center/route-53-fix-unreachable-app-or-site
How can I generate server and client certificates and their respective keys on a Windows server and upload them to ACM?
How can I generate server and client certificates and their respective keys on a Windows server and upload them to AWS Certificate Manager (ACM)?
"How can I generate server and client certificates and their respective keys on a Windows server and upload them to AWS Certificate Manager (ACM)?ResolutionGenerate the server and client certificates and their respective keys1.    Go to the OpenVPN Community Downloads page.2.    Select the Windows Installer (.exe) file...
https://repost.aws/knowledge-center/client-vpn-generate-certs-keys-windows
How do I increase my custom origin's response timeout in CloudFront?
How do I increase the amount of time that Amazon CloudFront waits for a response from my custom origin?
"How do I increase the amount of time that Amazon CloudFront waits for a response from my custom origin?Short descriptionTo adjust the timeout value that CloudFront uses when communicating with your custom origin, change the origin's response timeout setting in the CloudFront console.Important: If you're getting HTTP 5...
https://repost.aws/knowledge-center/cloudfront-custom-origin-response
"How can I change the default Amazon SNS email subject line, "AWS Notification Message", for an EventBridge rule?"
"I configured my Amazon Simple Notification Service (Amazon SNS) to receive email notifications from an Amazon EventsBridge rule that has multiple event sources. How do I customize the default SNS email subject line, "AWS Notification Message," and email body based on the event that triggers the notification?"
"I configured my Amazon Simple Notification Service (Amazon SNS) to receive email notifications from an Amazon EventsBridge rule that has multiple event sources. How do I customize the default SNS email subject line, "AWS Notification Message," and email body based on the event that triggers the notification?Short desc...
https://repost.aws/knowledge-center/change-sns-email-for-eventbridge
Can I associate multiple SSL certificates with my Amazon CloudFront distribution?
I'm serving multiple CNAMEs (alternate domain names) through my Amazon CloudFront distribution. I want to turn on Secure Sockets Layer (SSL) or HTTPS for all the associated CNAMEs.
"I'm serving multiple CNAMEs (alternate domain names) through my Amazon CloudFront distribution. I want to turn on Secure Sockets Layer (SSL) or HTTPS for all the associated CNAMEs.ResolutionYou can't associate more than one SSL or Transport Layer Security (TLS) certificate to an individual CloudFront distribution. How...
https://repost.aws/knowledge-center/associate-ssl-certificates-cloudfront
What do I do if I notice unauthorized activity in my AWS account?
"I see resources that I don't remember creating in the AWS Management Console. Or, I received a notification that my AWS resources or account might be compromised."
"I see resources that I don't remember creating in the AWS Management Console. Or, I received a notification that my AWS resources or account might be compromised.Short descriptionIf you suspect unauthorized activity in your AWS account, first verify if the activity was unauthorized by doing the following:Identify any ...
https://repost.aws/knowledge-center/potential-account-compromise
How can I tag a root volume from an instance created by CloudFormation?
I want to tag the root volume of my Amazon Elastic Compute Cloud (Amazon EC2) instances that are created through AWS CloudFormation.
"I want to tag the root volume of my Amazon Elastic Compute Cloud (Amazon EC2) instances that are created through AWS CloudFormation.Short descriptionThe tag property of the EC2 instance resource doesn't extend to the volumes that are created through CloudFormation. Tagging can restrict the control that you have over y...
https://repost.aws/knowledge-center/cloudformation-instance-tag-root-volume
What do I do if I receive an error when entering the CAPTCHA to sign in to my AWS account?
I can't complete the CAPTCHA when signing in to an existing account or when activating a new AWS account.
"I can't complete the CAPTCHA when signing in to an existing account or when activating a new AWS account.ResolutionTry the following:Use a different internet browser.If you're using a mobile device, try using a desktop browser instead.Clear your browser's cache and cookies.Wait 15 minutes, and then try to sign in agai...
https://repost.aws/knowledge-center/captcha-error
How do I use my own Microsoft RDS CALs with AppStream 2.0?
I want to use my own Microsoft Remote Desktop Service Client Access License (RDS CAL) with Amazon AppStream 2.0. How can I do that?
"I want to use my own Microsoft Remote Desktop Service Client Access License (RDS CAL) with Amazon AppStream 2.0. How can I do that?ResolutionIf you have Microsoft Software Assurance with License Mobility, you might be able to bring your own Microsoft RDS CALs and then use them with AppStream 2.0. Users who are covered...
https://repost.aws/knowledge-center/appstream2-rds-cal
Why is my AWS Glue ETL job reprocessing data even when job bookmarks are enabled?
"I enabled job bookmarks for my AWS Glue job, but the job is still reprocessing data."
"I enabled job bookmarks for my AWS Glue job, but the job is still reprocessing data.ResolutionHere are some common reasons why an extract, transform, and load (ETL) job might reprocess data even though job bookmarks are enabled:You have multiple concurrent jobs with job bookmarks, and the max concurrency isn't set to ...
https://repost.aws/knowledge-center/glue-reprocess-data-job-bookmarks-enabled
How can I decrease the total provisioned storage size of my Amazon RDS DB instance?
I want to decrease the total allocated storage size of my Amazon Relational Database Service (Amazon RDS) DB instance. How can I do this?
"I want to decrease the total allocated storage size of my Amazon Relational Database Service (Amazon RDS) DB instance. How can I do this?Short descriptionAfter you create an Amazon RDS DB instance, you can't modify the allocated storage size of the DB instance to decrease the total storage space it uses. To decrease t...
https://repost.aws/knowledge-center/rds-db-storage-size
How do I get technical support from AWS?
"I am an AWS customer, and I am looking for technical support."
"I am an AWS customer, and I am looking for technical support.ResolutionFor technical support, all AWS customers have access to AWS documentation, the AWS Knowledge Center, AWS Prescriptive Guidance , and AWS re:Post.You can also subscribe to a Developer, Business, Enterprise On-Ramp, or Enterprise Support plan to rec...
https://repost.aws/knowledge-center/get-aws-technical-support
How do I manage and view the Systems Manager patch and association compliance data for all my accounts using QuickSight?
I want to use Amazon QuickSight to manage and view compliance data for AWS Systems Manager.
"I want to use Amazon QuickSight to manage and view compliance data for AWS Systems Manager.ResolutionWith Amazon QuickSight, you can query, analyze, and visualize Systems Manager Inventory data. You can also publish interactive dashboards. You can use Amazon QuickSight with Amazon Athena table dataset to create dashbo...
https://repost.aws/knowledge-center/systems-manager-compliance-data-quicksight