| """Tests for heuristic router classification (no Gemini required).""" |
|
|
| import os |
| import sys |
| import unittest |
|
|
| _ROOT = os.path.abspath(os.path.join(os.path.dirname(__file__), "..")) |
| sys.path.insert(0, _ROOT) |
|
|
| from src.agents.router_agent import classify_intent_fallback |
|
|
|
|
| class TestRouterFallback(unittest.TestCase): |
| def test_returns_keywords(self) -> None: |
| d = classify_intent_fallback("I need a return label for order 9") |
| self.assertEqual(d.route, "returns") |
| self.assertFalse(d.escalate) |
|
|
| def test_billing_keywords(self) -> None: |
| d = classify_intent_fallback("Duplicate charge on my Visa") |
| self.assertEqual(d.route, "billing") |
|
|
| def test_escalate_legal(self) -> None: |
| d = classify_intent_fallback("I will contact my lawyer tomorrow") |
| self.assertTrue(d.escalate) |
| self.assertEqual(d.route, "support") |
|
|
| def test_generic_support(self) -> None: |
| d = classify_intent_fallback("The notifications tab freezes") |
| self.assertEqual(d.route, "support") |
| self.assertFalse(d.escalate) |
|
|
|
|
| if __name__ == "__main__": |
| unittest.main() |
|
|
