| {"Framework ID": "FW-001", "Framework Name": "PDCA (Plan-Do-Check-Act)", "Framework Category": "Continuous Improvement", "Description": "Iterative four-step management method for continuous improvement of processes and products.", "Stages": "Plan; Do; Check; Act", "Use Cases": "Ops excellence, quality, service improvement", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.92 | sources=SRC-000005;SRC-000007 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public domain management method widely documented in quality literature. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-002", "Framework Name": "DMAIC", "Framework Category": "Six Sigma / Quality", "Description": "Define-Measure-Analyze-Improve-Control problem-solving framework for process variation reduction.", "Stages": "Define; Measure; Analyze; Improve; Control", "Use Cases": "Quality, manufacturing, process excellence", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.91 | sources=SRC-000007;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Standard Six Sigma methodology taught in industry quality programs. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-003", "Framework Name": "ITIL Service Value System (overview)", "Framework Category": "IT Service Management", "Description": "IT service management framework emphasizing value co-creation through practices and governance.", "Stages": "Guiding principles; Governance; Service value chain; Practices; Continual improvement", "Use Cases": "IT operations, service desks, AMS", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public ITSM framework concepts used globally in IT ops. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-004", "Framework Name": "COBIT (governance objectives overview)", "Framework Category": "IT Governance", "Description": "Governance and management objectives framework for enterprise IT governance alignment.", "Stages": "Evaluate-Direct-Monitor; Align-Plan-Organize; Build-Acquire-Implement; Deliver-Service-Support; Monitor-Evaluate-Assess", "Use Cases": "IT governance, risk, compliance", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.88 | sources=SRC-000005;SRC-000010 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public ISACA COBIT conceptual structure for IT governance. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-005", "Framework Name": "NIST Cybersecurity Framework (core)", "Framework Category": "Cybersecurity", "Description": "Identify-Protect-Detect-Respond-Recover functions for cybersecurity risk management.", "Stages": "Identify; Protect; Detect; Respond; Recover", "Use Cases": "Security programs, SOC design", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.93 | sources=SRC-000010;SRC-000004;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public NIST CSF structure widely referenced in security programs. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-006", "Framework Name": "Zero Trust Architecture principles", "Framework Category": "Cybersecurity", "Description": "Never trust, always verify access model with continuous validation.", "Stages": "Identity; Device; Network; Application; Data; Visibility & analytics", "Use Cases": "ZTNA programs, hybrid cloud security", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000010;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public zero trust principles from standards bodies and security guidance. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-007", "Framework Name": "ISO 9001 quality management principles (overview)", "Framework Category": "Quality Management", "Description": "Customer focus, leadership, engagement, process approach, improvement, evidence-based decisions, relationship management.", "Stages": "Process approach; Risk-based thinking; PDCA; Documented information", "Use Cases": "QMS design for manufacturers/services", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.91 | sources=SRC-000007;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public ISO 9001 principle-level concepts (not a substitute for licensed full text). | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-008", "Framework Name": "ISO 27001 ISMS cycle (overview)", "Framework Category": "Information Security", "Description": "Plan-implement-check-act cycle for information security management systems.", "Stages": "Context; Leadership; Planning; Support; Operation; Performance evaluation; Improvement", "Use Cases": "ISMS programs", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000010;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public ISO 27001 high-level structure concepts. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-009", "Framework Name": "TOGAF ADM (high-level)", "Framework Category": "Enterprise Architecture", "Description": "Architecture Development Method phases for enterprise architecture practice.", "Stages": "Preliminary; A Vision; B Business; C Information Systems; D Technology; E Opportunities; F Migration; G Implementation Governance; H Change Management", "Use Cases": "EA programs, core modernization", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.87 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public TOGAF ADM phase names commonly referenced in EA practice. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-010", "Framework Name": "Business Model Canvas", "Framework Category": "Strategy", "Description": "Nine-block canvas for describing business models.", "Stages": "Customer Segments; Value Propositions; Channels; Customer Relationships; Revenue Streams; Key Resources; Key Activities; Key Partnerships; Cost Structure", "Use Cases": "Strategy workshops, product discovery", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Widely published strategy canvas concept. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-011", "Framework Name": "Jobs-to-be-Done (JTBD)", "Framework Category": "Product Strategy", "Description": "Customer progress framing for product and solution design.", "Stages": "Job statement; Forces of progress; Desired outcomes", "Use Cases": "Product discovery, solution design", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.86 | sources=SRC-000005;SRC-000009 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public product strategy framing used in industry practice. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-012", "Framework Name": "OKR", "Framework Category": "Performance Management", "Description": "Objectives and Key Results for goal alignment.", "Stages": "Objective; Key Results; Cadence; Check-ins", "Use Cases": "Strategy execution, transformation", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.89 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public goal-setting framework used by many organizations. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-013", "Framework Name": "Balanced Scorecard (overview)", "Framework Category": "Performance Management", "Description": "Financial, customer, internal process, learning & growth perspectives.", "Stages": "Financial; Customer; Internal Process; Learning & Growth", "Use Cases": "Strategy maps, KPI systems", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.88 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public BSC perspectives widely taught in management. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-014", "Framework Name": "RACI", "Framework Category": "Governance / Roles", "Description": "Responsibility assignment matrix: Responsible, Accountable, Consulted, Informed.", "Stages": "R; A; C; I", "Use Cases": "Program governance, ops handoffs", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.92 | sources=SRC-000005;SRC-000014 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public project management responsibility matrix. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-015", "Framework Name": "SIPOC", "Framework Category": "Process Excellence", "Description": "Suppliers-Inputs-Process-Outputs-Customers high-level process map.", "Stages": "Suppliers; Inputs; Process; Outputs; Customers", "Use Cases": "Process discovery, DMAIC define", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.91 | sources=SRC-000007;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public lean/six sigma process framing tool. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-016", "Framework Name": "Value Stream Mapping (VSM)", "Framework Category": "Lean", "Description": "Map material and information flow to expose waste and lead time.", "Stages": "Current state; Future state; Lead time; Process time; Waste types", "Use Cases": "Manufacturing and service process redesign", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000007;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public lean method for flow improvement. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-017", "Framework Name": "5S", "Framework Category": "Workplace Organization", "Description": "Sort, Set in order, Shine, Standardize, Sustain for workplace discipline.", "Stages": "Seiri; Seiton; Seiso; Seiketsu; Shitsuke", "Use Cases": "Plant floors, warehouses, offices", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.91 | sources=SRC-000007;SRC-000011 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public lean workplace method. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-018", "Framework Name": "FMEA", "Framework Category": "Risk / Quality", "Description": "Failure Mode and Effects Analysis for proactive risk prioritization.", "Stages": "Failure modes; Effects; Causes; Severity; Occurrence; Detection; RPN/action", "Use Cases": "Product/process risk, HSE, quality", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000007;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public reliability/quality risk method. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-019", "Framework Name": "Incident Response lifecycle", "Framework Category": "Cybersecurity Ops", "Description": "Prepare-Detect-Contain-Eradicate-Recover-Lessons learned for security incidents.", "Stages": "Preparation; Detection & analysis; Containment; Eradication; Recovery; Post-incident", "Use Cases": "SOC playbooks", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.92 | sources=SRC-000010;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public IR lifecycle consistent with common security guidance. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-020", "Framework Name": "BC/DR lifecycle", "Framework Category": "Resilience", "Description": "Business continuity and disaster recovery planning and exercise cycle.", "Stages": "BIA; Strategy; Plans; Exercise; Maintain", "Use Cases": "Resilience programs for regulated sectors", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000010;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public continuity planning cycle concepts. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-021", "Framework Name": "CRISP-DM", "Framework Category": "Data Science", "Description": "Cross-Industry Standard Process for Data Mining.", "Stages": "Business Understanding; Data Understanding; Data Preparation; Modeling; Evaluation; Deployment", "Use Cases": "Analytics/AI project delivery", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.89 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public data mining process model. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-022", "Framework Name": "MLOps lifecycle (overview)", "Framework Category": "Data / ML", "Description": "Lifecycle for production machine learning systems.", "Stages": "Data; Train; Validate; Deploy; Monitor; Retrain", "Use Cases": "Model operations in enterprises", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.87 | sources=SRC-000005;SRC-000009 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public MLOps practice model used industry-wide. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-023", "Framework Name": "DevOps CALMS (overview)", "Framework Category": "Software Delivery", "Description": "Culture, Automation, Lean, Measurement, Sharing principles for DevOps.", "Stages": "Culture; Automation; Lean; Measurement; Sharing", "Use Cases": "Software delivery transformation", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.88 | sources=SRC-000005;SRC-000009 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public DevOps principles framing. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-024", "Framework Name": "SRE error budgets (overview)", "Framework Category": "Reliability Engineering", "Description": "Use SLO-derived error budgets to balance reliability and change velocity.", "Stages": "SLI; SLO; SLA; Error budget; Toil reduction", "Use Cases": "Platform reliability programs", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.88 | sources=SRC-000005;SRC-000009 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public SRE concepts popularized in industry literature. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-025", "Framework Name": "Design Thinking (overview)", "Framework Category": "Innovation", "Description": "Empathize-Define-Ideate-Prototype-Test human-centered design cycle.", "Stages": "Empathize; Define; Ideate; Prototype; Test", "Use Cases": "Product/service innovation", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.87 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public design thinking process stages. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-026", "Framework Name": "Porter Five Forces (overview)", "Framework Category": "Strategy", "Description": "Industry structure analysis via rivalry, entrants, substitutes, buyer and supplier power.", "Stages": "Rivalry; Entrants; Substitutes; Buyer power; Supplier power", "Use Cases": "Industry and competitor strategy", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.88 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public strategy analysis framework. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-027", "Framework Name": "PESTLE", "Framework Category": "Strategy / Environment", "Description": "Political, Economic, Social, Technological, Legal, Environmental scan.", "Stages": "P; E; S; T; L; E", "Use Cases": "Market entry, risk scanning", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public macro-environment scan tool. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-028", "Framework Name": "SWOT", "Framework Category": "Strategy", "Description": "Strengths, Weaknesses, Opportunities, Threats analysis.", "Stages": "S; W; O; T", "Use Cases": "Strategy workshops", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.91 | sources=SRC-000005;SRC-000001 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public strategy analysis tool. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-029", "Framework Name": "Risk management process (ISO 31000 overview)", "Framework Category": "Risk", "Description": "Principles and process for managing risk: establish context, assess, treat, monitor.", "Stages": "Context; Risk assessment; Risk treatment; Monitoring & review; Communication", "Use Cases": "ERM programs", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.89 | sources=SRC-000005;SRC-000010 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public ISO 31000 high-level risk process concepts. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-030", "Framework Name": "Procurement source-to-contract (overview)", "Framework Category": "Procurement", "Description": "High-level S2C process from need to contracted supplier.", "Stages": "Need; Market; RFx; Evaluate; Award; Contract", "Use Cases": "Procurement transformation", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.88 | sources=SRC-000014;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public procurement process framing. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-031", "Framework Name": "Public procurement principles (overview)", "Framework Category": "Public Sector", "Description": "Transparency, competition, fairness, accountability principles for public buying.", "Stages": "Plan; Publish; Compete; Evaluate; Award; Manage", "Use Cases": "Public tender participation literacy", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000014;SRC-000001 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public procurement principle-level knowledge from official procurement practice. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-032", "Framework Name": "ESG disclosure process (overview)", "Framework Category": "Sustainability", "Description": "Metric inventory → evidence → consolidate → disclose → assure.", "Stages": "Inventory; Collect; Validate; Disclose; Improve", "Use Cases": "Sustainability reporting ops", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.89 | sources=SRC-000004;SRC-000006;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public sustainability reporting operating process pattern. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-033", "Framework Name": "GHG Protocol scopes (overview)", "Framework Category": "Climate", "Description": "Scope 1, 2, 3 categorization for greenhouse gas inventories.", "Stages": "Scope 1; Scope 2; Scope 3", "Use Cases": "Carbon accounting programs", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.91 | sources=SRC-000004;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public GHG Protocol scope concepts widely used in carbon accounting. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-034", "Framework Name": "HSE hierarchy of controls", "Framework Category": "HSE", "Description": "Elimination → Substitution → Engineering → Administrative → PPE control hierarchy.", "Stages": "Eliminate; Substitute; Engineer; Administrate; PPE", "Use Cases": "Workplace safety programs", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.92 | sources=SRC-000011;SRC-000001 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public occupational safety control hierarchy. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-035", "Framework Name": "Incident investigation 5-Why", "Framework Category": "HSE / Quality", "Description": "Root cause analysis by iterative why questions.", "Stages": "Problem; Why chain; Countermeasure; Verify", "Use Cases": "Incident learning systems", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.90 | sources=SRC-000011;SRC-000007 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public root cause analysis technique. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-036", "Framework Name": "SCOR model (overview)", "Framework Category": "Supply Chain", "Description": "Plan-Source-Make-Deliver-Return(-Enable) supply chain process framework.", "Stages": "Plan; Source; Make; Deliver; Return; Enable", "Use Cases": "Supply chain transformation", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.88 | sources=SRC-000004;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public SCOR high-level process categories. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-037", "Framework Name": "DDMRP principles (overview)", "Framework Category": "Supply Chain Planning", "Description": "Demand-driven MRP using strategic buffers and demand signals.", "Stages": "Position; Protect; Pull", "Use Cases": "Inventory optimization programs", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.86 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public demand-driven planning concepts. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-038", "Framework Name": "RevPAR / hospitality commercial framework", "Framework Category": "Hospitality Commercial", "Description": "Occupancy × ADR commercial control with channel mix management.", "Stages": "Demand; Pricing; Inventory; Channels; Pickup", "Use Cases": "Hotel commercial ops", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.87 | sources=SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public hospitality revenue management KPIs/process framing. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-039", "Framework Name": "Contact center quality framework", "Framework Category": "CX Ops", "Description": "Monitor-score-calibrate-coach cycle for agent quality.", "Stages": "Sample; Score; Calibrate; Coach; Improve", "Use Cases": "BPO/CX quality programs", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.88 | sources=SRC-000011;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public contact center QA operating cycle. | dps=v1.0 | overview_only_not_full_standard_text"} | |
| {"Framework ID": "FW-040", "Framework Name": "FinOps lifecycle (overview)", "Framework Category": "Cloud Financial Ops", "Description": "Inform-Optimize-Operate cycle for cloud cost management.", "Stages": "Inform; Optimize; Operate", "Use Cases": "Cloud cost governance", "Related Domains": "business_development", "Last Updated": "2026-07-10", "Notes": "confidence=0.89 | sources=SRC-000005;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-007-framework | batch=Batch-007 | Public FinOps Foundation lifecycle concepts. | dps=v1.0 | overview_only_not_full_standard_text"} | |