Case Name: Sector pattern case — PT Jalur Nugraha Ekakurir / Risk Ops

Industry: Transportasi & Logistik

Challenge: Mempertahankan efisiensi operasional skala masif

Solution Applied: Risk & Collections Modernization Program — PAIN-001

Outcome: Illustrative pattern only: outcomes must be measured per engagement; no fabricated ROI claim.

Metrics: NPL, CoR, Coverage ratio

Lessons Learned: Link company context + pain/solution spine; keep provenance; avoid invented private results.

Notes: confidence=0.86 | sources=Website, Media | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-001 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Chandra Asri Pacific Tbk / Risk Ops

Industry: Manufaktur

Challenge: Transisi energi dan dekarbonisasi operasional pabrik

Notes: confidence=0.86 | sources=Laporan Keberlanjutan | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-002 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Kredit Utama Fintech Indonesia / Risk Ops

Industry: Teknologi

Challenge: Menekan angka NPL akibat makroekonomi

Notes: confidence=0.86 | sources=Analisis Data Pasar | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-003 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Bayan Resources Tbk / Risk Ops

Industry: Energi

Challenge: Menekan biaya logistik pengangkutan

Notes: confidence=0.86 | sources=Laporan Tahunan | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-004 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Mitra Adiperkasa Tbk / Risk Ops

Industry: Ritel

Challenge: Manajemen SDM dengan tingkat turnover tinggi di ritel

Notes: confidence=0.86 | sources=Berita Industri | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-005 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Bank Raya Indonesia Tbk / Risk Ops

Industry: Keuangan

Challenge: Keamanan transaksi digital

Notes: confidence=0.86 | sources=Website | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-006 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Indofood CBP Sukses Makmur Tbk / Risk Ops

Challenge: Standardisasi fasilitas operasional di puluhan pabrik

Notes: confidence=0.86 | sources=Laporan Tahunan | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-007 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Citra Van Titipan Kilat / Risk Ops

Challenge: Modernisasi infrastruktur jaringan cabang

Notes: confidence=0.86 | sources=Website, Asperindo | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-008 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Adaro Energy Indonesia Tbk / Risk Ops

Challenge: Efisiensi energi pada wilayah operasional terpencil

Notes: confidence=0.86 | sources=RUPTL, Berita | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-009 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT GoTo Gojek Tokopedia Tbk / Risk Ops

Challenge: Menjaga efisiensi burn rate namun CX tetap tinggi

Notes: confidence=0.86 | sources=Laporan Keuangan | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-010 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Bank Digital Nusantara / Risk Ops

Industry: Perbankan

Challenge: Kompetisi ketat dari fintech dan bank digital lain, compliance OJK open banking

Notes: confidence=0.86 | sources=Website, Annual Report | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-011 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Sawit Makmur Sejahtera / Risk Ops

Industry: Pertanian & Perkebunan

Challenge: Tekanan ESG dari buyer Eropa, biaya energi tinggi

Notes: confidence=0.86 | sources=Laporan Keberlanjutan | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-012 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Marketplace Nusantara / Risk Ops

Industry: E-Commerce & Marketplace

Challenge: Skalabilitas CX saat peak season

Notes: confidence=0.86 | sources=Laporan Keuangan | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-013 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Medika Sejahtera Group / Risk Ops

Industry: Kesehatan

Challenge: Perlindungan data pasien dan ancaman ransomware

Notes: confidence=0.86 | sources=Website | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-014 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Logistik Nusantara Prima / Risk Ops

Industry: Logistik & 3PL

Challenge: Efisiensi gudang dan throughput saat peak

Notes: confidence=0.86 | sources=Website | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-015 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Asuransi Jiwa Nusantara / Risk Ops

Industry: Asuransi

Challenge: Efisiensi proses underwriting dan klaim

Notes: confidence=0.86 | sources=Laporan Tahunan | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-016 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Surya Makmur Group / Risk Ops

Industry: Konglomerat & Holding

Challenge: Governance multi-cloud dan cost control

Notes: confidence=0.86 | sources=Annual Report | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-017 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Express Logistik Indonesia / Risk Ops

Industry: Logistik & Kurir

Challenge: Transisi ke green logistics

Notes: confidence=0.86 | sources=Website | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-018 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT BUMN Mandiri Persada / Risk Ops

Industry: BUMN & Pemerintahan

Challenge: Digitalisasi SDM sesuai arahan Kementerian BUMN

Notes: confidence=0.86 | sources=LKPP | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-019 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Bank Retail Nusantara / Risk Ops

Challenge: Personalization dan retention customer

Notes: confidence=0.86 | sources=Annual Report | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-020 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Kawasan Industri Nusantara / Risk Ops

Industry: Properti & Kawasan Industri

Challenge: Standarisasi facility management

Notes: confidence=0.86 | sources=Website | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-021 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Pharma Distribusi Indonesia / Risk Ops

Industry: Farmasi & Kesehatan

Challenge: Konektivitas cabang dan compliance data

Notes: confidence=0.86 | sources=Website | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-022 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Nickel Resources Indonesia / Risk Ops

Industry: Pertambangan

Challenge: Dekarbonisasi operasional tambang

Notes: confidence=0.86 | sources=RUPTL | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-023 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Finance Nusantara Mandiri / Risk Ops

Industry: Keuangan (Multifinance)

Challenge: Manajemen NPL dan collection efisien

Notes: confidence=0.86 | sources=OJK Report | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-024 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Office Tower Indonesia / Risk Ops

Industry: Properti & Real Estate

Challenge: Efisiensi energi dan tenant experience

Notes: confidence=0.86 | sources=Website | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-025 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Bank Central Asia Tbk / Risk Ops

Industry: Banking

Challenge: Digital competition, cyber risk, regulatory change

Notes: confidence=0.86 | sources=SRC-000010;SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-026 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Bank Rakyat Indonesia (Persero) Tbk / Risk Ops

Challenge: MSME risk cycles, digital inclusion

Notes: confidence=0.86 | sources=SRC-000010;SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-027 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Bank Mandiri (Persero) Tbk / Risk Ops

Challenge: Corporate credit cycles, digital rivals

Notes: confidence=0.86 | sources=SRC-000010;SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-028 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Telekomunikasi Indonesia (Persero) Tbk / Commercial Ops

Industry: Telecommunications

Challenge: Mobile competition via subsidiaries, capex intensity

Solution Applied: Network Monetization & Cost-to-Serve Program — PAIN-007

Metrics: ARPU, cost per GB

Notes: confidence=0.86 | sources=SRC-000001;SRC-000004;SRC-000005 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-029 | solution=SOL-007 | dps=v1.0


Case Name: Sector pattern case — PT Telekomunikasi Selular / Commercial Ops

Challenge: ARPU pressure, data competition

Notes: confidence=0.86 | sources=SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-030 | solution=SOL-007 | dps=v1.0


Case Name: Sector pattern case — PT Indosat Tbk / Commercial Ops

Challenge: Competitive pricing, integration complexity

Notes: confidence=0.86 | sources=SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-031 | solution=SOL-007 | dps=v1.0


Case Name: Sector pattern case — PT XL Axiata Tbk / Commercial Ops

Challenge: Spectrum and competition intensity

Notes: confidence=0.86 | sources=SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-032 | solution=SOL-007 | dps=v1.0


Case Name: Sector pattern case — PT Astra International Tbk / Risk Ops

Industry: Automotive

Challenge: EV transition, commodity cycles in related units

Notes: confidence=0.86 | sources=SRC-000001;SRC-000007;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-033 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Toyota Motor Manufacturing Indonesia / Risk Ops

Challenge: Supply chain resilience, EV shift

Notes: confidence=0.86 | sources=SRC-000007;SRC-000001 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-034 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Unilever Indonesia Tbk / Cold Chain

Industry: Food & Beverage Processing

Challenge: Commodity costs, channel shift to modern/e-comm

Solution Applied: Cold Chain Integrity Program — PAIN-020

Metrics: Spoilage %, excursion rate

Notes: confidence=0.86 | sources=SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-035 | solution=SOL-020 | dps=v1.0


Case Name: Sector pattern case — PT Indofood Sukses Makmur Tbk / Cold Chain

Challenge: Input cost volatility, competition

Notes: confidence=0.86 | sources=SRC-000001;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-036 | solution=SOL-020 | dps=v1.0


Case Name: Sector pattern case — PT Mayora Indah Tbk / Cold Chain

Challenge: Commodity prices, export logistics

Notes: confidence=0.86 | sources=SRC-000001;SRC-000007 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-037 | solution=SOL-020 | dps=v1.0


Case Name: Sector pattern case — PT Semen Indonesia (Persero) Tbk / Risk Ops

Industry: Cement & Building Materials

Challenge: Construction demand cycles, energy costs

Notes: confidence=0.86 | sources=SRC-000001;SRC-000007;SRC-000004 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-038 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Indocement Tunggal Prakarsa Tbk / Risk Ops

Challenge: Demand cyclicality, energy

Notes: confidence=0.86 | sources=SRC-000001;SRC-000007 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-039 | solution=SOL-001 | dps=v1.0


Case Name: Sector pattern case — PT Aneka Tambang Tbk / Ops Productivity

Industry: Mining & Quarrying

Challenge: Commodity prices, ESG scrutiny

Solution Applied: Dispatch & Cycle Time Optimization — PAIN-023

Metrics: Tons/hour, cycle time

Notes: confidence=0.86 | sources=SRC-000001;SRC-000004;SRC-000006 | retrieved=2026-07-10 | version=knowledge-v2.0-batch-008-case | batch=Batch-008 | class=illustrative_sector_case_pattern | NOT_a_claimed_named_project_outcome | company=COMP-040 | solution=SOL-023 | dps=v1.0