transcript/DIY_QOkrS1v7Ywk.txt

[0.000 --> 3.000]  Hi, I'm Dr. York.
[3.000 --> 7.000]  Not that kind of doctor.
[7.000 --> 12.000]  I'm a doctor of communication.
[12.000 --> 16.700]  Did you know only 7% of communication is the words that we say.
[16.700 --> 20.900]  That means 93% of communication is nonverbal communication.
[20.900 --> 23.860]  For example, gestures mean a lot.
[23.860 --> 28.000]  The most open thing you can possibly do is show the palms of your hands.
[28.000 --> 32.500]  Now, speaking of hands, let's talk about handshakes.
[32.500 --> 35.000]  What do you need to give a really good handshake?
[35.000 --> 36.000]  Help!
[36.000 --> 38.000]  That's right, Sean.
[38.000 --> 39.000]  Help.
[39.000 --> 42.000]  A handshake says a lot about a person.
[42.000 --> 44.000]  Rule number one.
[44.000 --> 46.000]  Always stand up to shake someone's hand.
[46.000 --> 47.000]  Rule number two.
[47.000 --> 51.000]  Don't be a bone crusher.
[51.000 --> 52.000]  Rule number three.
[52.000 --> 55.000]  Don't be a weakling.
[55.000 --> 63.000]  Also, gentlemen, please be sure to shake a woman's hand the same way you shake a man's hand.
[63.000 --> 67.200]  So if you're someone fancy like the president and you take a number of pictures, make sure
[67.200 --> 70.200]  you're on the camera, the audience side, left side.
[70.200 --> 72.800]  So when you shake someone's hand, your hand is on top.
[72.800 --> 76.000]  Makes you look more powerful for those pictures.
[76.000 --> 78.000]  But you can't always be on that side.
[78.000 --> 81.000]  So if you are on the wrong side, there's some defensive measures.
[81.000 --> 82.000]  Like this one.
[82.000 --> 84.000]  The rap.
[85.000 --> 91.000]  Or a second defensive measure is you pull them toward yourself so no one's hand is on top.
[91.000 --> 97.000]  People like good looking people and close to a lot of a personality.
[97.000 --> 100.000]  For example, always wear traditional clothing.
[100.000 --> 101.000]  Blues.
[101.000 --> 102.000]  Blacks.
[102.000 --> 103.000]  Greys.
[103.000 --> 104.000]  Even a pop of red are fantastic.
[104.000 --> 108.000]  Stay away from the neon green colors.
[108.000 --> 113.000]  For example, during a job interview, you want to stay away from a neon green tie
[113.000 --> 117.000]  because the interviewer would be paying more attention to your tie than what you have to
[117.000 --> 118.000]  say.
[118.000 --> 121.000]  Non-grimble communication can also show that we're listening.
[121.000 --> 122.000]  Isn't that right?
[122.000 --> 123.000]  Absolutely, Dr. York.
[123.000 --> 124.000]  In fact.
[124.000 --> 125.000]  Thank you.
[125.000 --> 128.000]  So if you are speaking to someone, if you're currently talking, you should be looking at the
[128.000 --> 131.200]  other person in the eye, about 60 to 70% of the time.
[131.200 --> 137.000]  On the other hand, if you are listening to someone, increase that to about 90% of the time
[137.000 --> 139.000]  to show engagement, to show that you are listening.
[139.000 --> 145.000]  Also, be sure that you're not looking around the room looking to trade up in the conversation.
[145.000 --> 148.000]  Non-grimble communication can also help you detect lies.
[148.000 --> 154.000]  Look for things like too much eye contact, hiding behind barriers or stiff body movements.
[154.000 --> 163.000]  But make sure you are getting a baseline for the individual, what they usually do, to make sure they are lying or there's just nervous energy.
[163.000 --> 170.000]  Actually, college students and police officers somewhat have the exact same ratio of detecting lies.
[170.000 --> 175.000]  So next time you are interrogating someone, it's not what you say.
[175.000 --> 178.000]  It's how you say it.
[178.000 --> 181.000]  As a professor of communication, I'm usually aware of my student's feelings.
[181.000 --> 189.000]  And there are seven universal micro expressions that everyone has, whether they're from St. Louis, Missouri, Tokyo, or Mongolia.
[190.000 --> 195.000]  And I'm about to show you all seven of these expressions while doing something fun, messing with students.
[195.000 --> 199.000]  Class I'd like to remind you that I've canceled the final exam.
[199.000 --> 204.000]  However, to make up for those missed points, we're going to have an exam today.
[204.000 --> 209.000]  Sean, thank you so much for joining us. Here's your surprise exam.
[209.000 --> 216.000]  And since Sean didn't make it a priority to be on time today, I'm doubling the points on this exam.
[216.000 --> 219.000]  And here's where it gets fun.
[221.000 --> 224.000]  I don't even like tuna.
[226.000 --> 229.000]  Yeah, those look like a big F.
[230.000 --> 234.000]  Here's a tip for interviewing on air or for a job interview.
[234.000 --> 239.000]  Have you ever played the lava game as a child? Pretend the back half of your chair is lava.
[239.000 --> 245.000]  This will force you to either sit up straight or lean forward looking engaged.
[246.000 --> 252.000]  My research shows that you can increase memory recall by 22% just through nonverbal communication.
[252.000 --> 256.000]  One of those steps, excuse me, is getting rid of all the barriers.
[256.000 --> 259.000]  You don't need those anyway. Sorry, buddy.
[259.000 --> 266.000]  Would you believe me if I told you that you could increase your own confidence through nonverbal communication?
[266.000 --> 268.000]  Simply the Superman pose.
[269.000 --> 281.000]  So if you do the Superman pose for just two minutes with testosterone levels increase in your cortisol level decrease with managed to stress everyone do the Superman pose.
[281.000 --> 287.000]  So remember, the podium is kryptonite. Do the Superman pose once a day and keep the kryptonite away.
[287.000 --> 292.000]  So as you can tell, communication is a powerful tool. It's not just what we say that's important.
[292.000 --> 299.000]  Everything from gestures to handshaking to micro expressions to lie detection to how we dress.
[299.000 --> 301.000]  Everything says something to everyone.
[301.000 --> 306.000]  You're speaking volumes to everyone around you. Even when you don't say a word.