| Essentials |
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| Business Law I Essentials |
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|
| TABLE OF CONTENTS |
| Preface |
| 1 |
| 1 |
| American Law, Legal Reasoning, and the Legal System |
| 3 |
| 1.1 Basic American Legal Principles |
| 3 |
| 1.2 Sources and Types of Law |
| 5 |
| 1.3 Important Business Laws and Regulations |
| 7 |
| 2 |
| Disputes and Dispute Settlement |
| 15 |
| 2.1 Negotiation |
| 15 |
| 2.2 Mediation |
| 19 |
| 2.3 Arbitration |
| 22 |
| 3 |
| Business Ethics and Social Responsibility |
| 31 |
| 3.1 Business Ethics |
| 31 |
| 3.2 Social Responsibility |
| 35 |
| 4 |
| Business and the United States Constitution |
| 43 |
| 4.1 Commerce Clause |
| 43 |
| 4.2 Constitutional Protections |
| 47 |
| 5 |
| Criminal Liability |
| 53 |
| 5.1 Common Business Crimes |
| 53 |
| 5.2 Civil vs: Criminal Liability |
| 57 |
| 6 |
| The Tort System |
| 63 |
| 6.1 Intentional Torts and Negligence |
| 63 |
| 6.2 Product and Strict Liability |
| 67 |
| 7 |
| Contract Law |
| 75 |
| 7.1 Consideration and Promissory Estoppel |
| 75 |
| 7.2 Capacity and Legality |
| 78 |
|
|
| 7.3 Breach of Contract and Remedies |
| 80 |
| 8 |
| Sales Contracts |
| 85 |
| 8.1 The Nature and Origins of Sales Contracts |
| 85 |
| 8.2 Warranties and Sales Contracts |
| 91 |
| 9 |
| Employment and Labor Law |
| 97 |
| 9.1 Employment, Worker Protection, and Immigration Law |
| 97 |
| 9.2 Labor Law |
| 101 |
| 9.3 Equal Opportunity in Employment |
| 105 |
| 10 |
| Government Regulation |
| 113 |
| 10.1 Administrative Law |
| 113 |
| 10.2 Regulatory Agencies |
| 117 |
| 11 |
| Antitrust Law |
| 123 |
| 11.1 History of Antitrust Law |
| 123 |
| 11.2 Antitrust Laws |
| 127 |
| 12 |
| Unfair Trade Practices and the Federal Trade Commission |
| 133 |
| 12.1 Unfair Trade Practices |
| 133 |
| 12.2 The Federal Trade Commission |
| 136 |
| 13 |
| International Law |
| 141 |
| 13.1 Introduction to International Law |
| 141 |
| 13.2 Sources and Practice of International Law |
| 145 |
| 14 |
| Securities Regulation |
| 151 |
| 14.1 Liability Under the Securities Act |
| 151 |
| 14.2 The Framework of Securities Regulation |
| 154 |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Index |
| 167 |
|
|
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Welcome to Business Law I Essentials, an OpenStax resource. This textbook was written to increase student |
| access to high-quality learning materials, maintaining the highest standards of academic rigor at little to no |
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| Format |
| You can access this textbook for free in web view or PDF through openstax.org, and for a low cost in print. |
| Preface |
| Preface |
| 1 |
|
|
| About Business Law I Essentials |
| Business Law I Essentials is a brief introductory textbook designed to meet the scope and sequence |
| requirements of courses on Business Law or the Legal Environment of Business. The concepts are presented in |
| a streamlined manner, and cover the key concepts necessary to establish a strong foundation in the subject. |
| The textbook follows a traditional approach to the study of business law. Each chapter contains learning |
| objectives, explanatory narrative and concepts, references for further reading, and end-of-chapter questions. |
| Business Law I Essentials may need to be supplemented with additional content, cases, or related materials, and |
| is offered as a foundational resource that focuses on the baseline concepts, issues, and approaches. |
| OpenStax’s Creative Commons licensing, described above, offers a instructors and course designers a great |
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| Contributing Authors and Reviewers |
| Mirande Valbrune, Esq. Employment Lawyer |
| Renee De Assis Texas Woman's University |
| Suzanne Cardell, University of Massachusetts Dartmouth |
| Tess C. Taylor, Walden University |
| Dr. Natalie Sappleton, Smartly Institute |
| C. M. Mitchell, Ashford University |
| Kenneth Mitchell-Phillips, Portland Community College |
| 2 |
| Preface |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Chapter Outline |
| 1.1 Basic American Legal Principles |
| 1.2 Sources and Types of Law |
| 1.3 Important Business Laws and Regulations |
| Introduction |
| Learning Outcome |
| • |
| Describe the foundation and sources that establish American law. |
| 1.1 |
| Basic American Legal Principles |
| The American legal system has its roots in the British legal system. It was developed with the purpose of |
| establishing standards for acceptable conduct, proscribing punishment for violations as a deterrent, |
| establishing systems for enforcement, and peacefully resolving disputes. The ultimate goal of the American |
| legal system is promotion of the common good. |
| Establishing Standards |
| The American legal system was developed with the goal of establishing a set of standards that outline what is |
| to be considered minimally acceptable behavior. Broadly speaking, federal laws are those that all United States |
| citizens are expected to follow. State and local laws may often be similar to federal laws, but they may also |
| differ quite a bit, and only govern the state’s citizens. |
| Figure 1.1 (Credit: MarkThomas /pixabay /Attribution 2.0 Generic (CC BY 2.0)) |
| 1 |
| American Law, Legal Reasoning, and the Legal System |
|
|
| Figure 1.2 |
| The American legal system is designed to establish a set of standards for acceptable behavior. |
| (Credit: joergelman/ pixabay/ License: CC0) |
| Promoting Consistency |
| The American legal system follows the British Common Law system, which is designed to leverage past judicial |
| reasoning, while also promoting fairness through consistency. Judges in the Common Law system help shape |
| the law through their rulings and interpretations. This body of past decisions is known as case law. Judges use |
| case law to inform their own rulings. Indeed, judges rely on precedent, i.e., previous court rulings on similar |
| cases, for ruling on their own cases. |
| All U.S. states, except Louisiana, have enacted “reception statutes,” stating that the judge-made common law |
| of England is the law of the state to the extent that it does not conflict with the state’s current laws. |
| However, the body of American law is now so robust that American cases rarely cite English materials, except |
| for a British classic or a famous old case. Additionally, foreign law is not cited as binding precedent. Therefore, |
| the current American practice of the common law tradition refers more to the process of judges looking to the |
| precedent set jurisdictionally, and substantially similar to, American case law. |
| Maintaining Order |
| Congruent with the goal of establishing standards and promoting consistency, laws are also used to promote, |
| provide, and maintain order. |
| 4 |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Resolving Disputes |
| Conflicts are to be expected given people’s varying needs, desires, objectives, values systems, and |
| perspectives. The American legal system provides a formal means for resolving conflicts through the courts. In |
| addition to the federal court and individual state systems, there are also several informal means for resolving |
| disputes that are collectively called alternative dispute resolution (ADR). Examples of these are mediation and |
| arbitration. |
| Protecting Liberties and Rights |
| The United States Constitution and state laws provide people with many liberties and rights. American laws |
| operate with the purpose and function of protecting these liberties and rights from violations by persons, |
| companies, governments, or other entities. |
| Based on the British legal system, the American legal system is divided into a federal system and a state and |
| local system. The overall goal of both systems is to provide order and a means of dispute settlement, as well as |
| to protect citizens’ rights. |
| Clearly, the purposes of the American legal system are broad and well-considered. |
| 1.2 |
| Sources and Types of Law |
| The American legal system is made up of many types of codified forms of law, with the United States |
| Constitution being the pre-eminent source of American law. The Constitution establishes the boundaries of |
| federal law, and it must be followed by all citizens, organizations, and entities. It includes Congressional acts, |
| Senate-ratified treaties, executive regulations, and federal case law. The United States Code (“USC”) compiles |
| these laws. |
| American law mainly originates from constitutional law, statutory law, treaties, administrative regulations, and |
| common law (which includes case law). |
| The Constitution |
| The United States Constitution is the foremost law of the land. The Constitution’s first ten amendments are |
| referred to as the Bill of Rights, which offers specific protections of individual liberty and justice. Additionally, |
| the Bill of Rights restricts certain powers of government. The Constitution empowers federal law making by |
| giving Congress the power to enact statutes for certain limited purposes, like regulating interstate commerce. |
| The United States Code officially compiles and codifies the federal statutes. |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| 5 |
|
|
| Figure 1.3 |
| The U.S. Constitution is known as the supreme law of the land. (Credit: lynn0101/ pixabay/ |
| License: CC0) |
| American Common Law |
| As discussed in the previous section, the United States follows the common law legal tradition of English law. |
| Judges in the Common Law system help shape the law through their rulings and interpretations. This body of |
| past decisions is known as case law, which is used by judges to inform their own rulings. In fact, judges rely on |
| precedent, i.e., previous court rulings on similar cases, when determining the ruling in their own cases. |
| An example of how case law works is the case of the State v. Wayfair Inc. (2017 SD 56, 901 N.W.2d 754 (S.D. |
| 2017), cert. granted, 138 S. Ct. 735 (2018)), in which the South Dakota Supreme Court held that a state law |
| requiring internet retailers without an in-state physical presence to remit sales tax was unconstitutional. |
| Unless this ruling is overruled by the United States Supreme Court, then it becomes part of the case law and |
| precedent set in that state, and it will be followed by subsequent rulings when similar cases are filed. |
| Federal Law |
| The Constitution empowers federal law making by giving Congress the power to enact statutes for certain |
| limited purposes, like regulating interstate commerce. Federal law preempts conflicting state and local laws. |
| However, federal preemption is not without limits, insofar as states each have their own constitution and are |
| considered sovereign. Therefore, federal law may only preempt state law if it is enacted within the limited |
| powers that are enumerated and granted to Congress in the Constitution. |
| Broad interpretations of the Constitution’s Commerce and Spending Clauses have expanded the reach of |
| federal law into many areas. Indeed, its reach in some areas, such as aviation and railroads, is now so broad |
| that it preempts virtually all state law. In others areas, such as family law, lawmaking continues to be left to the |
| 6 |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| states. Finally, a number of powerful federal and state laws coexist in areas such as antitrust, trademark, |
| employment law, and others. |
| Statutes |
| When a bill becomes a federal law, it is assigned a law number and prepared for publication by the Office of |
| the Federal Register (OFR) of the National Archives and Records Administration (NARA). Public laws are also |
| given legal statutory citation by the OFR and are incorporated into the United States Code (USC). |
| Regulations |
| Laws differ from regulations in that laws are passed by either the U.S. Congress or state congresses. |
| Regulations, by contrast, are standards and rules adopted by administrative agencies that govern how laws |
| will be enforced. |
| Federal agencies often enjoy broad rulemaking authority when Congress acts to grant them this power. Called |
| “regulations,” these agency rules normally carry the force of law, as long as they demonstrate a reasonable |
| interpretation of the relevant statutes. For example, the Environmental Protection Agency (EPA) has |
| established regulations for businesses and their emission and disposal of pollutants to protect the |
| environment. The EPA has the authority to enforce these regulations when a business violates them, and such |
| enforcement is usually done by fining the company or by using other means. |
| The Administrative Procedure Act (APA) enables the adoption of regulations, which are codified and |
| incorporated into the Code of Federal Regulations (CFR). Federal agencies frequently draft and distribute |
| forms, manuals, policy statements, letters, and rulings. Though these may be considered as persuasive |
| authority by the courts, they do not carry the same force as law. In other words, if a person or business |
| questions a regulation of a government agency, saying it is unconstitutional, and that party is successful in |
| proving it, then the regulation is not enforced and the agency will need to revise it or remove it. |
| State Law |
| America, as diverse as its fifty states, is also governed by fifty different state constitutions, state governments, |
| and state courts. Each has its own legislative, executive, and judicial branches. States are empowered to create |
| legislation that is related to matters not preempted by the federal Constitution and federal laws. Most cases |
| involve state law issues and are litigated in state courts. |
| Local Law |
| In addition to federal and state law, municipalities, towns or cities, and counties may enact their own laws that |
| do not conflict with state or federal laws. |
| As demonstrated, American law does not draw from one source alone; instead, it is derived from many |
| sources. |
| 1.3 |
| Important Business Laws and Regulations |
| Business law is a very expansive area of the law. It primarily addresses issues related to the creation of new |
| businesses, which arise as existing companies deal with the public, government, and other companies. |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| 7 |
|
|
| Business law consists of many legal disciplines, including contracts, tax law, corporate law, intellectual |
| property, real estate, sales, immigration law, employment law, bankruptcy, and others. |
| Figure 1.4 |
| Contract law is just one type of law that businesses need to be concerned about. (Credit: edar/ |
| pixabay/ License: CC0) |
| As noted, business law touches upon a number of other legal areas, practices, and concerns. Some of the most |
| important of these, which are discussed in this section, are disputes and dispute settlement, business ethics |
| and social responsibility, business and the United States Constitution, criminal liability, torts, contracts, labor |
| and employment law, Unfair Trade Practices and the Federal Trade Commission, international law, and |
| securities regulation. Though they are discussed in much more depth in later chapters, the following gives a |
| brief overview. |
| Disputes and Dispute Settlement |
| In addition to the federal court and individual state systems, there are also a variety of mechanisms that |
| companies can use to resolve disputes. They are collectively called alternative dispute resolution (“ADR”), and |
| they include mediation, settlement, and arbitration. Many states now require companies to resolve legal |
| disputes using ADR before the initiation of any lawsuit to encourage speedy resolution, cost and time |
| containment, and reduced judicial dockets. Traditional litigation remains an option in most cases if other |
| efforts fail or are refused. |
| Business Ethics and Social Responsibility |
| In the routine course of business, employees are often required to make decisions. Business ethics outline the |
| ethical model, or framework, that companies expect employees to follow when making these decisions, as well |
| as the behavior that the companies deem acceptable. Sound and ethical decision making can also help |
| 8 |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| companies avoid legal liability and exposure. Typically, an ethics code and/or a code of conduct details a |
| company’s requirements and guidelines, while also serving as a key corporate governance tool. |
| In addition to business ethics, companies must also consider their social responsibility and the laws related to |
| it, such as consumer and investor protections, environmental ethics, marketing ethics, and ethical issues in |
| financial management. |
| Business and the United States Constitution |
| Since the start of the 20th century, broad interpretations of the Constitution’s Commerce and Spending |
| Clauses have expanded the reach of federal law into many areas. Indeed, its reach in some areas is now so |
| broad that it preempts virtually all state law. Thus, the Constitution’s Commerce Clause has been interpreted |
| to allow federal lawmaking and enforcement that applies to many aspects of business activity. Additionally, the |
| Constitution’s Bill of Rights extends some protections to business entities that are also constitutionally |
| guaranteed to individuals |
| For example, on January 21, 2010, in Citizens United v. Federal Election Commission, 558 U.S. 310 (2010), the |
| U.S. Supreme Court heard the issue of whether the government can ban political spending by corporations in |
| candidate elections. The Court ruled that corporations have the same Constitutional right to free speech as |
| individuals, and thus lifted the restrictions on contributions. |
| Criminal Liability |
| The imposition of criminal liability is one method used to regulate companies. The extent of corporate liability |
| found in an offensive act determines whether a company will be held liable for the acts and omissions of its |
| employees. Criminal consequences may include penalties, such as prison, fines and/or community service. In |
| addition to criminal liability, civil law remedies are usually available, e.g., the award of damages and |
| injunctions, which may include penalties. Most jurisdictions apply both criminal and civil systems. |
| Torts |
| Within the business law context, torts may involve either intentional torts or negligence. Additionally, |
| companies involved in certain industries should consider the risk of product liability. Product liability involves a |
| legal action against a company by a consumer for a defective product that caused loss or harm to the |
| customer. There are several theories regarding recovery under product liability. These include contract |
| theories that deal with the product warranty, which details the promises of the nature of the product sold to |
| customers. The contract product warranty theories are Express Warranty, Implied Warranty of Merchantability, |
| and Implied Warranty of Fitness. Tort theories deal with a consumer claim that the company was negligent, |
| and therefore caused either bodily harm, emotional harm, or monetary loss to the plaintiff. The tort liability |
| theories that can be used in this context are negligence (failure to take proper care in something), strict |
| liability (imposition of liability without a finding of fault), and acts committed under Restatement (Third) of |
| Torts (basic elements of the tort action for liability for accidental personal injury and property damage, as well |
| as liability for emotional harm). |
| Contracts |
| The main function of a contract is to document promises that are enforceable by law. The key to an agreement |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| 9 |
|
|
| or contract is that there must be an offer and acceptance of the terms of that offer. Sales contracts normally |
| involve the sale of goods and include price terms, quantity and cost, how the terms of the contract will be |
| performed, and method of delivery. |
| Employment and Labor Law |
| Employment and labor law is a very broad discipline that covers a broad array of laws and regulations |
| involving employer/employee rights and responsibilities in the workplace. This law includes worker protection |
| and safety laws, such as OSHA, and worker immigration laws, such as the Immigration Reform and Control Act, |
| which imposes sanctions on employers for knowingly hiring illegal immigrants. Other notable areas of |
| employment and labor law include, but are not limited to, the National Labor Relations Act, which deals with |
| union and management relations, as well as Equal Opportunity in Employment laws, which provide workers |
| with protections against discrimination in the workplace, e.g., Title VII, the Americans with Disabilities Act, Age |
| Discrimination in Employment Act, and others. |
| Antitrust Law |
| Antitrust legislation includes both federal and state laws regulating companies’ conduct and organization. The |
| purpose of such regulation is to allow consumers to benefit from the promotion of fair competition. The main |
| statutes implicated by antitrust law are the Sherman Act of 1890, the Clayton Act of 1914, and the Federal |
| Trade Commission Act of 1914. These Acts discourage the restraint of trade by prohibiting the creation of |
| cartels and other collusive practices. Additionally, they encourage competition by restricting the mergers and |
| acquisitions of certain organizations. Finally, they prohibit the creation and abuse of monopoly power. |
| Actions may be brought in courts to enforce antitrust laws by the Federal Trade Commission (“FTC”), the U.S. |
| Department of Justice, state governments, and private parties. |
| Unfair Trade Practices and the Federal Trade Commission |
| The term “unfair trade practices” is broadly used and refers to any deceptive or fraudulent business practice |
| or act that causes injury to a consumer. Some examples include, but are not limited to, false representations of |
| a good or service including deceptive pricing, non-compliance with manufacturing standards, and false |
| advertising. The FTC investigates allegations of unfair trade practices raised by consumers and businesses, |
| pre-merger notification filings, congressional inquiries, or reports in the media and may seek voluntary |
| compliance by offending businesses through a consent order, administrative complaints, or federal litigation. |
| Securities Regulation |
| Securities regulation involves both federal and state regulation of securities and stocks by governmental |
| regulatory agencies. At times, it may also involve the regulations of exchanges like the New York Stock |
| Exchange, as well as the rules of self-regulatory organizations like the Financial Industry Regulatory Authority |
| (FINRA). |
| The Securities and Exchange Commission (SEC) regulates securities on the federal level. Other instruments |
| related to securities, such as futures and some derivatives, are regulated by the Commodity Futures Trading |
| Commission (CFTC). |
| 10 |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Assessment Questions |
| 1. What country is the United States legal system derived from? |
| a. |
| Germany. |
| b. |
| United Kingdom. |
| c. |
| United States of America. |
| d. |
| Canada. |
| 2. What is the function of law in the United States? |
| a. |
| Establish standards. |
| b. |
| Promote consistency. |
| c. |
| Promote, provide, and maintain order. |
| d. |
| All of the above. |
| 3. As a judge, Baxter applies common law rules. These rules develop from: |
| a. |
| decisions of the courts in legal disputes. |
| b. |
| regulations issued by administrative agencies. |
| c. |
| statutes enacted by Congress and the state legislatures. |
| d. |
| uniform laws drafted by legal scholars. |
| 4. What is the difference between state and federal law? |
| 5. The legislature of the state of Wyoming enacts a new statute that sets standards for the liability of |
| businesses selling defective products. This statute applies in: |
| a. |
| Wyoming only. |
| b. |
| only Wyoming and its bordering states. |
| c. |
| all states. |
| d. |
| all states but only to matters not covered by other states’ laws. |
| 6. Alex has been sued by Will for failure to pay rent for their apartment which source of law will govern this |
| lawsuit? |
| a. |
| Administrative law. |
| b. |
| The Constitution. |
| c. |
| Civil Law. |
| d. |
| Criminal Law. |
| 7. Four sources of law in the U.S. legal system are: |
| a. |
| Constitutional law, criminal law, civil law, and maritime law. |
| b. |
| Federal law, state law, international law, and maritime law. |
| c. |
| Statutory law, case law, equity, and common law. |
| d. |
| Constitutional law, judicial law, legislative law, and administrative law. |
| 8. Where can you find a codification of federal laws? |
| a. |
| The library. |
| b. |
| Federal Court. |
| c. |
| United States Code. |
| d. |
| U.S. Library of Congress. |
| 9. What is the supreme law of the land? What are statutes? What are ordinances? What is an administrative |
| rule? |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| 11 |
|
|
| 10. Regulations are: |
| a. |
| Laws passed by Congress. |
| b. |
| Rules made by local governments. |
| c. |
| Derived from decisions made by judges. |
| d. |
| Rules adopted by administrative agencies. |
| 11. What is an Unfair Trade Practice and which Administrative Agency regulates it? |
| 12. Some of the rights in the Constitution’s Bill of Rights extends to Corporations. |
| a. |
| True. |
| b. |
| False. |
| 13. Forms of Alternative Dispute Resolution (“ADR”) include all of the following except: |
| a. |
| Mediation. |
| b. |
| Settlement. |
| c. |
| Litigation. |
| d. |
| Arbitration. |
| 14. Consequences of being convicted a crime include all of the following except: |
| a. |
| Prison. |
| b. |
| Fines. |
| c. |
| Community service. |
| d. |
| Damages. |
| 15. Securities are only regulated by federal laws. |
| a. |
| True. |
| b. |
| False. |
| Endnotes |
| Overview – Rule of Law. United States Courts. Retrieved from: www.uscourts.gov/educational-resources/ |
| educational-activities/overview-rule-law. |
| Purposes and Functions of Business Law. UpCounsel. Retrieved from: https://www.upcounsel.com/purposes- |
| and-functions-of-business-law. |
| Williams, L. and Lumen Learning. The Meaning and Purposes of Law. Lumen Learning – Introduction to |
| Business. Retrieved from: https://courses.lumenlearning.com/wmopen-introbusiness/chapter/meaning-and- |
| purposes-of-the-law/. |
| Feltes, G. A Guide to the U.S. Federal Legal System - Web-based Public Accessible Sources. 2005. Hauser Global |
| Law School Program. Retrieved from: http://www.nyulawglobal.org/globalex/United_States.html. |
| How Laws Are Made. GovTrack. Retrieved from: https://www.govtrack.us/what-is-the-law. |
| Public Laws. December 28, 2017. National Archives. Retrieved from: https://www.archives.gov/federal-register/ |
| laws. |
| Steenken, B. & Brooks, T. The United States Legal System. Sources of Law. Retrieved from: |
| http://sourcesofamericanlaw.lawbooks.cali.org/chapter/the-united-states-legal-system/. |
| Business Law Courses. edX. Retrieved from: https://www.edx.org/learn/business-law. |
| 12 |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Introductory Business Law. Modern States. Retrieved from: https://modernstates.org/course/introductory- |
| business-law/. |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| 13 |
|
|
| 14 |
| Chapter 1 American Law, Legal Reasoning, and the Legal System |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Chapter Outline |
| 2.1 Negotiation |
| 2.2 Mediation |
| 2.3 Arbitration |
| Introduction |
| Learning Outcome |
| • |
| Explain the theory, practice, and law of disputes and resolution. |
| 2.1 |
| Negotiation |
| We frequently engage in negotiations as we go about our daily activities, often without being consciously |
| aware that we are doing so. Negotiation can be simple, e.g., two friends deciding on a place to eat dinner, or |
| complex, e.g., governments of several nations trying to establish import and export quotas across multiple |
| industries. When a formal proceeding is started in the court system, alternative dispute resolution (ADR), or |
| ways of solving an issue with the intent to avoid litigation, may be employed. Negotiation is often the first |
| step used in ADR. While there are other forms of alternative dispute resolution, negotiation is considered to be |
| the simplest because it does not require outside parties. An article in the Organization Behavior and Human |
| Decision Processes defined negotiation as the “process by which parties with nonidentical preferences |
| allocate resources through interpersonal activity and joint decision making.” Analyzing the various |
| components of this definition is helpful in understanding the theories and practices involved in negotiation as |
| a form of dispute settlement. |
| Figure 2.1 (Credit: rawpixel/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 2 |
| Disputes and Dispute Settlement |
|
|
| Negotiation Types and Objectives |
| Per the above definition, negotiation becomes necessary when two parties hold “non-identical” preferences. |
| This statement seems fairly obvious, since 100% agreement would indicate that there is not any need for |
| negotiation. From this basic starting point, there are several ways of thinking about negotiation, including how |
| many parties are involved. For example, if two small business owners find themselves in a disagreement over |
| property lines, they will frequently engage in dyadic negotiation. Put simply, dyadic negotiation involves two |
| individuals interacting with one another in an attempt to resolve a dispute. If a third neighbor overhears the |
| dispute and believes one or both of them are wrong with regard to the property line, then group negotiation |
| could ensue. Group negotiation involves more than two individuals or parties, and by its very nature, it is often |
| more complex, time-consuming, and challenging to resolve. |
| While dyadic and group negotiations may involve different dynamics, one of the most important aspects of |
| any negotiation, regardless of the quantity of negotiators, is the objective. Negotiation experts recognize two |
| major goals of negotiation: relational and outcome. Relational goals are focused on building, maintaining, or |
| repairing a partnership, connection, or rapport with another party. Outcome goals, on the other hand, |
| concentrate on achieving certain end results. The goal of any negotiation is influenced by numerous factors, |
| such as whether or not there will be contact with the other party in the future. For example, when a business |
| negotiates with a supply company that it intends to do business with in the foreseeable future, it will try to |
| focus on “win-win” solutions that provide the most value for each party. In contrast, if an interaction is of a |
| one-time nature, that same company might approach a supplier with a “win-lose” mentality, viewing its |
| objective as maximizing its own value at the expense of the other party’s value. This approach is referred to as |
| zero-sum negotiation, and it is considered to be a “hard” negotiating style. Zero-sum negotiation is based on |
| the notion that there is a “fixed pie,” and the larger the slice that one party receives, the smaller the slice the |
| other party will receive. Win-win approaches to negotiation are sometimes referred to as integrative, while |
| win-lose approaches are called distributive. |
| Figure 2.2 |
| Certain negotiation styles adopt a mindset in which the extent of one’s win is proportional to the |
| other’s loss. (Credit: Sebastian Voortman/ pexels/ License: CC0) |
| 16 |
| Chapter 2 Disputes and Dispute Settlement |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Negotiation Style |
| Everyone has a different way of approaching negotiation, depending on the circumstance and the person’s |
| personality. However, the Thomas-Kilmann Conflict Mode Instrument (TKI) is a questionnaire that provides |
| a systematic framework for categorizing five broad negotiation styles. It is closely associated with work done |
| by conflict resolution experts Dean Pruitt and Jeffrey Rubin. These styles are often considered in terms of the |
| level of self-interest, instead of how other negotiators feel. These five general negotiation styles include: |
| • |
| Forcing. If a party has high concern for itself, and low concern for the other party, it may adopt a |
| competitive approach that only takes into account the outcomes it desires. This negotiation style is most |
| prone to zero-sum thinking. For example, a car dealership that tries to give each customer as little as |
| possible for his or her trade-in vehicle would be applying a forcing negotiation approach. While the party |
| using the forcing approach is only considering its own self-interests, this negotiating style often |
| undermines the party’s long-term success. For example, in the car dealership example, if a customer feels |
| she has not received a fair trade-in value after the sale, she may leave negative reviews and will not refer |
| her friends and family to that dealership and will not return to it when the time comes to buy another car. |
| • |
| Collaborating. If a party has high concern and care for both itself and the other party, it will often employ |
| a collaborative negotiation that seeks to maximum the gain for both. In this negotiating style, parties |
| recognize that acting in their mutual interests may create greater value and synergies. |
| • |
| Compromising. A compromising approach to negotiation will take place when parties share some |
| concerns for both themselves and the other party. While it is not always possible to collaborate, parties |
| can often find certain points that are more important to one versus the other, and in that way, find ways |
| to isolate what is most important to each party. |
| • |
| Avoiding. When a party has low concern for itself and for the other party, it will often try to avoid |
| negotiation completely. |
| • |
| Yielding. Finally, when a party has low self-concern for itself and high concern for the other party, it will |
| yield to demands that may not be in its own best interest. As with avoidance techniques, it is important to |
| ask why the party has low self-concern. It may be due to an unfair power differential between the two |
| parties that has caused the weaker party to feel it is futile to represent its own interests. This example |
| illustrates why negotiation is often fraught with ethical issues. |
| Chapter 2 Disputes and Dispute Settlement |
| 17 |
|
|
| Figure 2.3 |
| Concern for self vs. others leads to the differences in negotiating styles. (Modification of art by |
| BNED/Rubin Credit: CC BY NC SA) |
| Negotiation Styles in Practice |
| Apple’s response to its treatment of warranties in China, i.e., giving one-year warranties instead of two-year |
| warranties as required by law, serves as an example of how negotiation may be used. While Apple products |
| continued to be successful and popular in China, the issue rankled its customers, and Chinese celebrities |
| joined the movement to address the concern. Chinese consumers felt that Apple was arrogant and didn’t |
| value its customers or the customers’ feedback. In response, Tim Cook issued a public apology in which he |
| expressed regret over the misunderstanding, saying, “We are aware that insufficient communications during |
| this process has led to the perception that Apple is arrogant and disregards, or pays little attention to, |
| consumer feedback. We express our sincere apologies for any concern or misunderstanding arising |
| therefrom.” Apple then listed four ways it intended to resolve the matter. By exhibiting humility and concern |
| for its customers, Apple was able to diffuse a contentious situation that might have resulted in costly litigation. |
| Negotiation Laws |
| Negotiations are covered by a medley of federal and state laws, such as the Federal Arbitration Act and |
| Uniform Arbitration Act. The Federal Arbitration Act (FAA) is a national policy that favors arbitration and |
| enforces situations in which parties have contractually agreed to participate in arbitration. Parties who have |
| 18 |
| Chapter 2 Disputes and Dispute Settlement |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| decided to be subject to binding arbitration relinquish their constitutional right to settle their dispute in court. |
| It is the FAA that allows parties to confirm their awards, as will be discussed in the following chapters. When |
| considering negotiation laws, it is important to keep in mind that each state has laws with their own definitions |
| and nuances. While the purpose of the Uniform Arbitration Act in the United States was to provide a uniform |
| approach to the way states handle arbitration, it has only been adopted in some form by about 35 states. |
| 2.2 |
| Mediation |
| Court or Agency-Connected Mediation |
| Mediation is a method of dispute resolution that relies on an impartial third-party decision-maker, known as a |
| mediator, to settle a dispute. While requirements vary by state, a mediator is someone who has been trained |
| in conflict resolution, though often, he or she does not have any expertise in the subject matter that is being |
| disputed. Mediation is another form of alternative dispute resolution. It is often used in attempts to resolve a |
| dispute because it can help disagreeing parties avoid the time-consuming and expensive procedures involved |
| in court litigation. Courts will often recommend that a plaintiff, or the party initiating a lawsuit, and a |
| defendant, or the party that is accused of wrongdoing, attempt mediation before proceeding to trial. This |
| recommendation is especially true for issues that are filed in small claims courts, where judges attempt to |
| streamline dispute resolution. Not all mediators are associated with public court systems. There are many |
| agency-connected and private mediation services that disputing parties can hire to help them potentially |
| resolve their dispute. The American Bar Association suggests that, in addition to training courses, one of the |
| best ways to start a private mediation business is to volunteer as a mediator. Research has shown that |
| experience is an important factor for mediators who are seeking to cultivate sensitivity and hone their conflict |
| resolution skills. |
| For businesses, the savings associated with mediation can be substantial. For example, the energy corporation |
| Chevron implemented an internal mediation program. In one instance, it cost $25,000 to resolve a dispute |
| using this internal mediation program, far less than the estimated $700,000 it would have incurred through |
| the use of outside legal services. Even more impressive is the amount it saved by not going to court, which |
| would have cost an estimated $2.5 million. |
| Mediation is distinguished by its focus on solutions. Instead of focusing on discoveries, testimonies, and expert |
| witnesses to assess what has happened in the past, it is future-oriented. Mediators focus on discovering ways |
| to solve the dispute in a way that will appease both parties. |
| Other Benefits of Mediation |
| • |
| Confidentiality. Since court proceedings become a matter of public record, it can be advantageous to use |
| mediation to preserve anonymity. This aspect can be especially important when dealing with sensitive |
| matters, where one or both parties feels it is best to keep the situation private. |
| • |
| Creativity. Mediators are trained to find ways to resolve disputes and may apply outside-the-box thinking |
| to suggest a resolution that the parties had not considered. Since disagreeing parties can be feeling |
| emotionally contentious toward one another, they may not be able to consider other solutions. In |
| addition, a skilled mediator may be able to recognize cultural differences between the parties that are |
| influencing the parties’ ability to reach a compromise, and thus leverage this awareness to create a novel |
| solution. |
| • |
| Control. When a case goes to trial, both parties give up a certain degree of control over the outcome. A |
| Chapter 2 Disputes and Dispute Settlement |
| 19 |
|
|
| judge may come up with a solution to which neither party is in favor. In contrast, mediation gives the |
| disputing parties opportunities to find common ground on their own terms, before relinquishing control |
| to outside forces. |
| Role of the Mediator |
| Successful mediators work to immediately establish personal rapport with the disputing parties. They often |
| have a short period of time to interact with the parties and work to position themselves as a trustworthy |
| advisor. The Harvard Law School Program on Negotiation reports a study by mediator Peter Adler in which |
| mediation participants remembered the mediators as “opening the room, making coffee, and getting |
| everyone introduced.” This quote underscores the need for mediators to play a role beyond mere |
| administrative functions. The mediator’s conflict resolution skills are critical in guiding the parties toward |
| reaching a resolution. |
| Steps of Mediation |
| As explained by nolo.com (http://nolo.com) , mediation, while not being as formal as a court trial, involves the |
| following six steps: |
| • |
| Mediator’s Opening Statement: During the opening statement, the mediator introduces himself or |
| herself and explains the goals of mediation. |
| • |
| Opening Statements of Plaintiff and Defendant: Both parties are given the opportunity to speak, |
| without interruption. During this opening statement, both parties are afforded the opportunity to |
| describe the nature of the dispute and their desired solution. |
| • |
| Joint Discussion: The mediator will try to get the two disagreeing parties to speak to one another and will |
| guide the discussion toward a mutually amicable solution. This part of the mediation process usually |
| identifies which issues need to be resolved and explores ways to address the issues. |
| • |
| Private Caucus: During this stage, each party has the ability to meet and speak privately with the |
| mediator. Typically, the mediator will use this time to learn more about what is most important to each |
| party and to brainstorm ways to find a resolution. The mediator may ask the parties to try to put aside |
| their emotional responses and resentments to work toward an agreement. |
| • |
| Joint Negotiation: After the private caucuses, the parties are joined again in the same room, and the |
| mediator presents any newly discovered insight to guide them toward an agreement. |
| • |
| Closure: During this final stage, an agreement is reached, or it is determined that the parties cannot |
| agree. Either way, the mediator will review the positions of each party and ask them if they would like to |
| meet again or explore escalating options, such as moving the dispute to court. |
| Ethical Issues |
| Both the disputants themselves, and those who attempt to facilitate dispute resolutions, i.e., mediators and |
| attorneys, must navigate a myriad of ethical issues, such as deciding whether they should tell the entire truth, |
| or only offer a partial disclosure. This conflict has long roots in history and has often been considered in terms |
| of consequentialist and deontological ethical theories. Consequentialist ethics, sometimes known as |
| situational ethics, is a way of looking at difficult decisions by considering their implications. Someone who |
| follows consequentialist ethics in mediation or arbitration would consider the impact of his or her decision on |
| the parties in light of their unique circumstances. In contrast, deontologist ethics bases its decision on |
| 20 |
| Chapter 2 Disputes and Dispute Settlement |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| whether the action itself is right or wrong, regardless of its consequences. |
| Imagine a situation in which a professional accountant holds a consequentialist ethical viewpoint and believes |
| that there are certain scenarios in which the disclosure of only part of the truth is a commendable course of |
| action. For example, if an accountant is interviewed regarding how the company handled a certain transaction |
| in its retirement account, he might choose to withhold certain information because he is afraid it will harm the |
| retirees’ ability to retain the full benefits of their pensions. In this case, the accountant is utilizing “the ends |
| justify the means” logic because he feels that the omission of truth will result in more benefit than its |
| revelation. A mediator or arbitrator who also follows a consequentialist viewpoint would consider the |
| accountant’s motivation and the circumstances, in addition to his or her actions. |
| Ethical situations like these are not only part of dispute mediation in business law scenarios, but also happen |
| in daily life. Consider the case of a parent who is on his way home from work when he receives a call from the |
| babysitter, telling him that his child’s forehead feels hot and that she is complaining of not feeling well. Sitting |
| in traffic, the parent remembers that he does not know the whereabouts of the digital thermometer, so he |
| decides to stop and purchase one. The parking lot at the store is extremely busy, so the parent decides to park |
| in a handicapped spot, even though he does not have any mobility challenges. These types of situations have |
| been addressed by philosophers such as Immanuel Kant, who spoke of the categorical imperative, which he |
| defined as, “Act only according to that maxim whereby you can, at the same time, will that it should become a |
| universal law.” In other words, one’s action should be considered in light of what would happen if everyone |
| were to engage in the same action. While it might not seem like a harmful infraction, if everyone were to do it, |
| then it would cause a true inconvenience and possible suffering for mobility-impaired individuals, for whom |
| those spaces were designated. A deontological ethical viewpoint would determine that it is always wrong to |
| park in the handicapped space, regardless of the situation. In real life, it is very difficult to adopt a 100% |
| deontological viewpoint for dispute resolution. Often, the reason the dispute has arisen in the first place is |
| because of some ambiguity inherent in the situation. In these cases, mediators must apply their best |
| judgment to help the disagreeing parties see one another’s viewpoints and to guide them toward a mutually |
| amicable solution. |
| Figure 2.4 |
| Sometimes ethical issues have no clear-cut answers and mediators must rely upon their best |
| judgement. (Credit: George Becker/ pexels/ License: CC0) |
| Chapter 2 Disputes and Dispute Settlement |
| 21 |
|
|
| Future Directions in Mediation |
| As technology continues to change the ways we interact with one another, it is likely that we will see advances |
| in mediation techniques. For example, there are companies that offer online mediation services, known as e- |
| mediation. E-mediation can be useful in situations where the parties are geographically far apart, or the |
| transaction in dispute took place online. Ebay uses e-mediation to handle the sheer volume of |
| misunderstandings between parties. Research has shown that one of the benefits of e-mediation is that it |
| allows people the time needed to “cool down” when they have to explain their feelings in an email, as opposed |
| to speaking to others in person. |
| In addition to technological advancements, new findings in psychology are influencing how disputes are |
| resolved, such as the rising interest in canine-assisted mediation (CAM), in which the presence of dogs is |
| posited to have an impact on human emotional health. Since the presence of dogs has a positive impact on |
| many of the neurophysiological stress markers in humans, researchers are beginning to explore the use of |
| therapy animals to assist in dispute resolution. |
| Figure 2.5 |
| Mediation experts are considering the benefits of therapy dogs for canine-assisted mediation. |
| (Credit: Garfield Besa/ pexels/ License: CC0) |
| 2.3 |
| Arbitration |
| The American Bar Association (ABA) defines arbitration as the “private process where disputing parties agree |
| that one or several individuals can make a decision about the dispute after receiving evidence and hearing |
| arguments.” Arbitration is overseen by a neutral arbitrator, or an individual who is responsible for making a |
| decision on how to resolve a dispute and who has the ability to decide on an award, or a course of action that |
| the arbiter believes is fair, given the situation. An award can be a monetary payment that one party must pay |
| to the other; however, awards need not always be financial in nature. An award may require that one business |
| stop engaging in a certain practice that is deemed unfair to the other business. As distinguished from |
| mediation, in which the mediator simply serves as a facilitator who is attempting to help the disagreeing |
| parties reach an agreement, and arbitrator acts more like a judge in a court trial and often has legal expertise, |
| although he or she may or may not have subject matter expertise. Many arbitrators are current or retired |
| 22 |
| Chapter 2 Disputes and Dispute Settlement |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| lawyers and judges. |
| Types of Arbitration Agreements |
| Parties can enter into either voluntary or involuntary arbitration. In voluntary arbitration, the disputing |
| parties have decided, of their own accord, to seek arbitration as a way to potentially settle their dispute. |
| Depending on the state’s laws and the nature of the dispute, disagreeing parties may have to attempt |
| arbitration before resorting to litigation; this requirement is known as involuntary arbitration because it is |
| forced upon them by an outside party. |
| Arbitration can be either binding or non-binding. In binding arbitration, the decision of the arbitrator(s) is |
| final, and except in rare circumstances, neither party can appeal the decision through the court system. In |
| non-binding arbitration, the arbitrator’s award can be thought of as a recommendation; it is only finalized if |
| both parties agree that it is an acceptable solution. This fact is why non-binding arbitration can be useful for |
| what the American Arbitration Association describes as “disputes where the parties may be too far apart in |
| their viewpoints to mediate or are in need of an objective evaluation of their respective positions.” Having a |
| neutral party assess the situation may help disputants to rethink and reassess their positions and reach a |
| future compromise. |
| Issues Covered by Arbitration Agreements |
| There are many instances in which arbitration agreements may prove helpful as a form of alternative dispute |
| resolution. While arbitration can be useful for resolving family law matters, such as divorce, custody, and child |
| support issues, in the domain of business law, it has three major applications: |
| • |
| Labor. Arbitration has often been used to resolve labor disputes through interest arbitration and |
| grievance arbitration. Interest arbitration addresses disagreements about the terms to be included in a |
| new contract, e.g., workers of a union want their break time increased from 15 to 25 minutes. In contrast, |
| grievance arbitration covers disputes about the implementation of existing agreements. In the example |
| previously given, if the workers felt they were being forced to work through their 15-minute break, they |
| might engage in this type of arbitration to resolve the matter. |
| • |
| Business Transactions. Whenever two parties conduct business transactions, there is potential for |
| misunderstandings and mistakes. Both business-to-business transactions and business-to-consumer |
| transactions can potentially be solved through arbitration. Any individual or business who is unhappy with |
| a business transaction can attempt arbitration. Jessica Simpson recently won an arbitration case in which |
| she disputed the release of a fitness video she had made because she felt the editor took too long to |
| release it. |
| • |
| Property Disputes. Business can have various types of property disputes. These might include |
| disagreements over physical property, e.g., deciding where one property ends and another begins, or |
| intellectual property, e.g., trade secrets, inventions, and artistic works. |
| Typically, civil disputes, as opposed to criminal matters, attempt to use arbitration as a means of dispute |
| resolution. While definitions can vary between municipalities, states, and countries, a civil matter is generally |
| one that is brought when on party has a grievance against another party and seeks monetary damages. In |
| contrast, in a criminal matter, a government pursues an individual or group for violating laws meant to |
| establish the best interests of the public. While the word crime often invokes the idea of violence, there are |
| many crimes, such as embezzlement, in which the harm caused is not physical, but rather monetary. |
| Chapter 2 Disputes and Dispute Settlement |
| 23 |
|
|
| Ethics of Commercial Arbitration Clauses |
| As previously discussed, going to court to solve a dispute is a costly endeavor, and for large companies, it is |
| possible to incur millions of dollars in legal expenses. While arbitration is meant to be a form of dispute |
| resolution that helps disagreeing parties find a low-cost, time-efficient solution, it has become increasingly |
| important to question whose expenses are being lowered, and to what effect. Many consumer advocates are |
| fighting against what are known as forced-arbitration clauses, in which consumers agree to settle all |
| disputes through arbitration, effectively waiving their right to sue a company in court. Some of these forced |
| arbitration clauses cause the other party to forfeit their right to appeal an arbitration decision or participate in |
| any kind of class action lawsuit, in which individuals who have a similar issue sue as one collective group. For |
| example, in 2006, Enron investors initiated a class action lawsuit against executives who hid the company’s |
| losses and were awarded $7.2 billion dollars. While this example represents a case where the company being |
| sued was clearly in the wrong, it is important for large companies to be ethical in their use of arbitration |
| clauses. They should not be used as a way to keep wrongdoings “quiet” or to limit consumers’ abilities to |
| obtain rightful retribution for products and services that do not perform as promised. |
| Arbitration Procedures |
| When parties enter into arbitration, certain procedures are followed. First, the number of arbitrators is |
| decided, along with how they will be chosen. Parties that enter into willing arbitration may have more control |
| over this decision, while those that do so unwillingly may have a limited pool of arbitrators from which to |
| choose. In the case of willing arbitration, parties may decide to have three arbitrators, one chosen by each of |
| the disputants and the third chosen by the elected arbitrators. |
| Next, a timeline is established, and evidence is presented by both parties. Since arbitration is less formal than |
| court proceedings, the evidence phase typically goes faster than it would in a courtroom setting. Finally, the |
| arbitrator will make a decision and usually makes one or more awards. |
| Not all arbitration agreements have the same procedures. It depends on the types of agreements made in |
| advance by the disputing parties. Consider the following scenario: the owner of a large commercial office |
| building uses a lease agreement, which stipulates that arbitration will be used to settle the renewal terms of a |
| lease. For example, the lease may state that, at the end of year one, the second year’s lease payment will be at |
| current market value, and if the tenants cannot agree on that value, they will then allow an arbitrator to |
| decide. If the building owner feels that the renewal rate should be $40/square foot and the tenant feels it |
| should be $20/square foot, an arbiter who may not be an expert in local real estate values might decide to |
| resolve the dispute by using a rule of thumb, such as “splitting the difference.” In this case, the arbiter might |
| decide that $30/square foot represents a fair lease renewal rate. |
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|
| Figure 2.6 |
| Various types of arbitration can be employed depending on what the parties think is best for their |
| situation. (Credit: Tim Eiden/ pexels/ License: CC0) |
| To overcome this shortcoming, the building owner could write a lease agreement that stipulates that the |
| parties use binding baseball arbitration and use subject matter experts as arbitrators. In this case, that might |
| include real estate attorneys or commercial real estate investors. In baseball arbitration, each party would |
| submit a lease renewal figure to an arbitrator. For example, imagine that the renewing tenant submits an offer |
| of $10/per square foot, which is very much under market value, while the building owner submits an offer of |
| $35/square foot. In this scenario, the arbitrator chooses one offer or the other, without modification. This type |
| of arbitration incentivizes both parties to be fair in their dealings with one another because to do otherwise |
| would be to their own detriment. |
| Arbitration Awards |
| An arbiter can issue either a “bare bones” or a reasoned award. A bare bones award refers to one in which |
| the arbitrator simply states his or her decision, while a reasoned award lists the rationale behind the decision |
| and award amount. The decision of the arbitrator is often converted to a judgement, or legal tool that allows |
| the winning party to pursue collection action on the award. The process of converting an award to a |
| judgement is known as confirmation. |
| Judicial Enforcement of Arbitration Awards |
| While it might seem that the party that is awarded a settlement by an arbitrator has reason to be relieved that |
| the matter is resolved, sometimes this decision represents just one more step toward actually receiving the |
| award. While a party may honor the award and voluntarily comply, this outcome is not always the case. In |
| cases where the other party does not comply, the next step is to petition the court to enforce the arbitrator’s |
| decision. This task can be accomplished by numerous mechanisms, depending on the governing laws. These |
| include writs of execution, garnishment, and liens. |
| Chapter 2 Disputes and Dispute Settlement |
| 25 |
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|
| • |
| Writ of Execution. Cornell Law School defines a writ of execution as “A court order that directs law |
| enforcement personnel to take action in an attempt to satisfy a judgment won by the plaintiff.” |
| • |
| Garnishment. A garnishment refers to a court order that seizes the money, typically wages, to satisfy a |
| debt. A myriad of laws apply to wage garnishment, e.g., certain types of income, such as Social Security |
| Disability Income (SSDI), cannot be garnished. In addition, depending on state laws, sometimes only |
| debtors who make over a certain amount, e.g. $1,600 gross/month, are subject to wage garnishment. |
| • |
| Liens. A lien gives the entitled party in a judgement the right to seize the property of another to satisfy a |
| debt. Commonly, liens can be placed on real estate and personal property, such as automobiles and |
| boats. Property that has a lien cannot be sold because the title is encumbered and often cannot be legally |
| transferred until the lien is satisfied, or paid. Depending on state laws, only certain property is subject to a |
| lien. For example, the winning party in an arbitration case may only be able to place a lien on the other |
| party’s vehicle if it has a market value of over $7,500. |
| The enforcement of arbitration awards is governed by a number of laws, such as Federal Arbitration Act and |
| Uniform Arbitration Act. |
| Summary |
| Negotiation, mediation, and arbitration are alternatives form of dispute resolution that attempt to help |
| disagreeing parties avoid the time and expense of court litigation. While negotiation is involved in all three |
| forms, mediation and arbitration involve a neutral third party to help the parties find a solution. Frameworks |
| that consider self-interest, as opposed to interest in the other party, can help negotiators craft successful |
| negotiation approaches. Mediators, arbitrators, and groups of arbitrators all follow certain steps and play in |
| important role in trying to help parties reach common ground and avoid court proceedings. Mediators who |
| establish rapport with disputing parties can facilitate dispute resolution, as mediation is very much solution- |
| focused. Arbitrators must often decide upon awards when parties cannot reach an agreement. Even when an |
| aggrieved party attains an arbitration award, it may still have to pursue the other party by using a variety of |
| legal techniques to enforce the payment or practice stipulated by the award. Staying current with federal and |
| state laws associated with negotiation proceedings is essential for businesses looking to maximize their |
| relational and outcome goals. |
| Assessment Questions |
| 1. A process in which a third party selected by the disputants helps the parties to voluntarily resolve their |
| disagreement is known as: |
| a. |
| Mediation. |
| b. |
| Discovery. |
| c. |
| Arbitration. |
| d. |
| Settlement. |
| 2. What’s the first step in Alternative Dispute Resolution? |
| a. |
| Conciliation. |
| b. |
| Mediation. |
| c. |
| Negotiation. |
| d. |
| Arbitration. |
| 3. What’s the definition of negotiation? |
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| Chapter 2 Disputes and Dispute Settlement |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| 4. How does the process of negotiation work? |
| 5. Explain the Thomas-Kilmann Conflict Mode Instrument. |
| 6. A person trained in conflict resolution is considered: |
| a. |
| An arbitrator. |
| b. |
| A mediator. |
| c. |
| A negotiator. |
| d. |
| A judge. |
| 7. Mediation focuses on: |
| a. |
| Solutions. |
| b. |
| Testimony. |
| c. |
| Expert witnesses. |
| d. |
| Discoveries. |
| 8. Name the steps in Mediation. |
| 9. What’s the main benefit of e-mediation? |
| 10. Roger and Larry are having a dispute regarding their joint business. They want to have a binding resolution |
| to their dispute, but they would prefer to have the dispute handled privately and by someone with special |
| expertise. The best form of dispute resolution for their problem would be: |
| a. |
| Arbitration. |
| b. |
| Litigation. |
| c. |
| Mediation. |
| d. |
| Summary Jury Trial. |
| 11. All of the following are methods to enforce an arbitrator’s decision except: |
| a. |
| Writs of Execution. |
| b. |
| Garnishment. |
| c. |
| Fines. |
| d. |
| Liens. |
| 12. Describe the typical steps in Arbitration. |
| 13. Explain the differences between binding and non-binding arbitration. |
| 14. All of the following are the most common applications of arbitration in the business context except: |
| a. |
| Labor. |
| b. |
| Business Transactions. |
| c. |
| Property Disputes. |
| d. |
| Torts. |
| 15. The following are the type of awards that may be issue by an arbitrator: |
| a. |
| Bare Bones. |
| b. |
| Reasoned. |
| c. |
| Both a and b. |
| d. |
| Neither a nor b. |
| Chapter 2 Disputes and Dispute Settlement |
| 27 |
|
|
| Endnotes |
| He, L. (April 2013). Tim Cook’s apology letter to Apple customer in China. Forbes. Retrieved from: |
| https://www.forbes.com/sites/laurahe/2013/04/03/tim-cooks-apology-letter-to-customers-in- |
| china/#510458b51ea3. |
| Kilmann, R. H., & Thomas, K. W. (1977). Developing a forced-choice measure of conflict-handling behavior: The |
| “MODE” instrument. Educational and psychological measurement, 37(2), 309–325. |
| Top 10 International Business Negotiation Case Studies. Program on Negotiation. Harvard Law School. |
| Retrieved from: https://www.pon.harvard.edu/daily/international-negotiation-daily/top-negotiation-case- |
| studies-in-international-negotiations-from-business-and-global-politics/. |
| Pinkley, R. L., Neale, M. A., & Bennett, R. J. (1994). The impact of alternatives to settlement in dyadic |
| negotiation. Organizational Behavior and Human Decision Processes, 57(1), 97–116. |
| Pruitt, D. G. (1983). Strategic choice in negotiation. American Behavioral Scientist, 27(2), 167–194. |
| Pruitt, D. G., & J. Z. Rubin. (1986). Social conflict: Escalation, stalemate, and settlement. New York: Random |
| House. |
| Uniform Trusts Act. Cornell University Law School. Retrieved from: https://www.law.cornell.edu/uniform/ |
| vol7#arbit. |
| Carver, T., & Vondra, A. (May–June 1994). Alternative dispute resolution: Why it works and why it doesn’t. |
| Harvard Business Review. Retrieved from: https://hbr.org/1994/05/alternative-dispute-resolution-why-it- |
| doesnt-work-and-why-it-does. |
| MacKinnon, D. P., Lockwood, C. M., Hoffman, J. M., West, S. G., & Sheets, V. (2002). A comparison of methods to |
| test mediation and other intervening variable effects. Psychological methods, 7(1), 83. |
| McGuire, J. Twelve tips for launching a mediation practice. General Practice, Solo and Small Firm Division The |
| American Bar Association. Retrieved from: https://www.americanbar.org/publications/gp_solo/2011/ |
| september/twelve_tips_launching_mediation_practice.html. |
| Mediation: the six stages. NOLO. Retrieved from: https://www.nolo.com/legal-encyclopedia/mediation-six- |
| stages-30252.html. |
| Paul, D. Canine-assisted mediation. Retrieved from: http://www.hnlr.org/wp-content/uploads/HNLR-Paul- |
| Final.pdf. |
| Using E-Mediation and Online Mediation Techniques for Conflict Resolution. Program on Negotiation. Harvard |
| Law School. Retrieved from: https://www.pon.harvard.edu/daily/mediation/dispute-resolution-using-online- |
| mediation/. |
| What makes a good mediator? Program on Negotiation. Harvard Law School. Retrieved from: |
| https://www.pon.harvard.edu/daily/mediation/what-makes-a-good-mediator/. |
| Arbitration. American Bar Association. Retrieved from: https://www.americanbar.org/groups/ |
| dispute_resolution/resources/DisputeResolutionProcesses/arbitration.html. |
| Dunlap, K. (May 2010). Singer Jessica Simpsons wins arbitration case. FindLaw. Retrieved from: |
| https://blogs.findlaw.com/celebrity_justice/2010/05/singer-jessica-simpson-wins-arbitration-case.html. |
| Elkouri, F., Elkouri, E. A., Ruben, A. M., American Bar Association, & Employment Law. (1985). How arbitration |
| works. Washington, DC: Bureau of National Affairs. |
| 28 |
| Chapter 2 Disputes and Dispute Settlement |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Farber, H. S. (1981). Splitting-the-difference in interest arbitration. ILR Review, 35(1), 70–77. |
| Use ‘Baseball Arbitration’ to settle rent disputes at renewal time. Commercial Lease Law Insider. Retrieved |
| from: https://www.stroock.com/siteFiles/Pub391.pdf. |
| What We Do (n.d.). American Arbitration Association. Retrieved from: https://www.adr.org/Arbitration. |
| Writ of Execution (n.d.). Cornell Law School. Retrieved from: https://www.law.cornell.edu/wex/ |
| writ_of_execution. |
| Chapter 2 Disputes and Dispute Settlement |
| 29 |
|
|
| 30 |
| Chapter 2 Disputes and Dispute Settlement |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Chapter Outline |
| 3.1 Business Ethics |
| 3.2 Social Responsibility |
| Introduction |
| Learning Outcome |
| • |
| Analyze the role of ethics and social responsibility in business. |
| 3.1 |
| Business Ethics |
| Businesses must establish a clear set of values that promote ethical practices and social responsibility. In |
| today’s business climate, companies are increasingly under scrutiny by private citizens. A company that builds |
| its foundation on sound principles will have a better chance of staying competitive in a volatile market. |
| Figure 3.1 (Credit: rawpixel/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 3 |
| Business Ethics and Social Responsibility |
|
|
| Figure 3.2 |
| A group of employees who uphold strong corporate values can be an asset to the company they |
| work for. (Credit: rawpixel/ pexels/ License: CC0) |
| Business ethics are considered to be the blueprint for building a successful organization. If an organization is |
| built on socially responsible values, it will be stronger than an organization that is built on profit alone. More |
| than just a positive reputation, the core ethics of a business dictate how every decision, process, and |
| procedure will take place. This steadfast governance applies even if the business faces hard times or difficult |
| situations. Some will even argue that businesses require full transparency in today’s world. |
| Over the last few decades, numerous cases of bad business practices have made headlines. From McDonalds’ |
| funding of President Nixon’s campaign in an effort to reduce workers’ wages in the 1970s, to the more recent |
| case of Uber employees alleging sexual harassment and the company’s CEO having a public meltdown in the |
| back of a driver’s car, there’s no shortage of ethics-related problems in the business world. Businesses are |
| more than people working together to offer a product or service. Businesses are often viewed as entities that |
| should protect stakeholders from unethical behaviors and activities. A set of governing rules should be in |
| place to set the bar high for ethical compliance in every organization. |
| Why Is Corporate Ethics So Important in Business? |
| The idea of business ethics may seem subjective, but it comes down to acceptable levels of behavior for each |
| individual who makes up the organization. This behavior must start at the top with responsible actions |
| demonstrated by leadership. By doing so, leaders create a set of rules that are to be followed by others in the |
| company. These rules can be based on the deep values that the company has concerning the quality of |
| products and services, the commitment to customers, or how the organization gives something back to the |
| community. The more a company lives by its set of ethics, the more likely it is to be successful. |
| Anna Spooner, who writes for LovetoKnow, shares tips on how to evaluate whether or not an organization is |
| creating ethical practices by determining the impact of each practice. Some examples include: |
| 32 |
| Chapter 3 Business Ethics and Social Responsibility |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Executive compensation rates during employee layoffs. Let’s say a company is struggling during an |
| economic downturn and must lay off a portion of its workforce. Does the CEO of the company take his or her |
| annual raise or take a pay cut when others are losing their jobs? One could say that to take a raise is unethical |
| because the CEO should also sacrifice some pay for the good of the company. |
| Fair compensation for employees. Paying employees minimum wage, or just above minimum wage, is not |
| always fair compensation. In most regions, the cost of living has not been adjusted in years, meaning that |
| people are surviving on less money. Ethics can make a difference here. |
| Ethical business practices, guided by a corporate set of standards, can have many positive outcomes, including |
| recruitment and retention improvement, better relationships with customers, and positive PR. In 2015, Dan |
| Price, CEO of the Seattle payment processing firm Gravity Payments, voluntarily took a huge pay cut and |
| vowed to raise his employees’ wages to $70,000. This move was great for the company, which claims that |
| revenues and profits skyrocketed, and they experienced a 91 percent employee retention rate over the last few |
| years. |
| On the opposite side, unethical business behaviors can have a negative impact on any business. Even if an |
| unethical decision is made by a single member of the executive team, it can have far-reaching repercussions. |
| Some possible results of unethical business actions may include: |
| Poor company reputation. In an increasingly transparent world, unethical decisions made by businesspeople |
| become permanent stains on the company. Social networks have become sounding boards for anything |
| deemed unethical or politically incorrect, and everyone from disgruntled employees to dissatisfied customers |
| can rate companies on public company review websites. |
| Negative employee relations. If employees continually see a discrepancy between what’s expected of them |
| and how leadership behaves, this contrast can create serious problems in the management of employees. |
| Some employees may become disengaged, while others will stop working as hard. After all, if the same rules |
| don’t apply to everyone, why even bother? The downside to negative employee relations is that the entire |
| company becomes less productive, less responsive to customers, and less profitable. |
| Recruitment and retention problems. Once a company has developed a negative reputation, it can be |
| difficult to recruit new talent, let alone retain the talent that’s already there. Disengaged employees who grow |
| tired of the double standards will leave. This attrition can impact customers who then have to deal with less |
| experienced and less interested employees, who are already overworked and frustrated. |
| Company credibility lost. Customers are savvy enough to follow what’s going on from an ethics standpoint. If |
| they hear of a problem, they begin to question the actions of every person at the company. For example, if a |
| member of the board is accepting expensive gifts from clients in exchange for favorable pricing of materials, |
| this situation could set off major alarms for other customers, and even vendors. The company can expect to |
| lose business if this unethical behavior continues. |
| As you can see, poor ethics can quickly spiral downward, destroying every aspect of the business and making it |
| very difficult to compete. It’s critical for every business to pay attention to ethical standards and continually |
| remind employees at all levels that their behavior has an impact on the entire organization. |
| History of Corporate Governance |
| The concept of corporate governance is relatively new compared to the entire history of free trade and |
| business formation. There was likely some “code of honor” followed by businesses in the past, but it wasn’t |
| Chapter 3 Business Ethics and Social Responsibility |
| 33 |
|
|
| until the 21st century that greater attention was paid to how companies operate and how the operation |
| impacts employees and the communities in which they serve. |
| According to the Ethics and Compliance Initiative, which is comprised of organizations that are committed to |
| creating best practices in ethics, each decade has been influenced by external factors, such as war or economic |
| turmoil, combined with major ethical focal areas, and the result has been the development of ethics and |
| compliance programs. For example, in the mid-1980s, the United States was thrust into a recessionary period. |
| During this period, government contractors were billing outrageous amounts for equipment and services, |
| further increasing the government’s deficit. |
| At the same time, larger companies began downsizing to cut costs, which eroded the trust that employees |
| once had. People felt the need to look out for themselves. Greed appeared to be everywhere, from political |
| bribes to the earliest financial schemers. As a result, General Dynamics established the first business ethics |
| office in 1985 to crack down on this kind of activity, and other companies created ombudsman positions to |
| help ethics officers identify and prosecute corporate ethics violators. |
| Ethical Decision-Making Policies |
| In any organization, sound moral, business, and financial practices must be followed at all times. No one is |
| above the law or has special privileges when it comes to ethics. Decision making needs to happen with |
| corporate governance in mind. According to Michigan State University, the six steps to ethical decision making |
| are: |
| 1. |
| Make sure leaders understand the issue at hand and have gathered all of the facts related to it. |
| 2. |
| Leaders should list all of the facts they know, and list any assumptions they are making about the issue. |
| This step ensures that the leaders keep the facts and assumptions differentiated and in mind. |
| 3. |
| Note all of the concerns related to the issue, including all of the people concerned, the laws related to the |
| issue, and any corporate or professional ethical guidelines that may be involved. |
| 4. |
| Construct a potential solution to the problem. |
| 5. |
| Evaluate the proposed solution, making sure to consider all of the ethical aspects noted in step 3. |
| 6. |
| Once leaders have come to a solution, they recommend it, as well as any actions that need to be taken. |
| Establishing a Code of Conduct |
| To educate and guide others in the organization, a set of ethics, or a code of conduct, should be developed |
| and distributed. Kimberlee Leonard, who writes for the Houston Chronicle, states, “A code of ethics is |
| important for businesses to establish to ensure that everyone in the company is clear on the mission, values |
| and guiding principles of the company.” While it takes some time to create a code of conduct, the ideals |
| involved should already be present in the company’s culture. |
| The elements that belong in a code of conduct, according to Kimberlee Leonard, are: |
| Legal considerations. The business is a legal entity, and therefore all employees should be thinking about |
| their behavior and how it could easily turn into a lawsuit. Establishing conduct rules at this level can clear up |
| any gray areas. For example, a company should define what sexual harassment is and what to do if an |
| employee experiences it. New items that detail specific codes of conduct can be added as they come up. |
| Value-based ethics. These are specific ethics that dig under the surface of a corporate culture. A business |
| should think about how it wants to be viewed by the community. Examples could be a commitment to green |
| office practices, reduction of a company’s carbon footprint, giving a certain percentage of a company’s profits |
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| Chapter 3 Business Ethics and Social Responsibility |
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|
| to the local food pantry to support the community, etc. |
| Regulatory ethics. These are designed to maintain certain standards of performance based on the industry. |
| One example is a commitment to maintaining data privacy at all times, as it pertains to customer records. This |
| element defines how employees are to handle sensitive data and what will happen if someone doesn’t follow |
| the rules. |
| Professional behaviors. One should never assume that just because someone puts on a business suit and |
| goes to work that he or she will behave professionally. Problems such as bullying, harassment, and abuse can |
| happen in the workplace. Establishing behavioral standards for professionalism should include what is |
| acceptable in the office, while traveling, during meetings, and after hours, when colleagues meet with clients |
| and one another. |
| A good code of conduct is a working document that can be updated and shared as needed. Many companies |
| include this document as part of their employee manual, while others use a secure intranet for displaying this |
| information. No matter where it is housed, employees need to be educated on the code of conduct and refer |
| to it often, starting on the first day on the job. |
| What to Do When Something Goes Wrong |
| It should be noted that along with a code of conduct, there needs to be a clear “whistleblower” policy in which |
| violators are identified and action is taken. This process should be handled with complete confidentiality and |
| sensitivity to the company and all parties involved. Retaliation should never be tolerated when it comes to |
| ethics violations. The company should have a step-by-step plan of action for dealing with ethics problems at all |
| levels, up to and including the executive leadership of the company. A third-party investigative firm can be |
| used to handle such matters to remove the burden and influence that internal resources may have. |
| 3.2 |
| Social Responsibility |
| Over the last few decades, there has been a movement throughout the global business community to improve |
| the world through smarter use of resources and giving back to communities. This movement is called |
| corporate social responsibility. The concept is catching on at companies that range in size from small startups |
| to large Fortune 500 corporations. In the following section, you will learn what social responsibility is and how |
| it is a win-win for businesses and consumers. |
| Chapter 3 Business Ethics and Social Responsibility |
| 35 |
|
|
| Figure 3.3 |
| Employees often like to participate in volunteer activities through their employer. (Credit: |
| rawpixel/ pixabay/ License: CC0) |
| What Is Corporate Responsibility? |
| Corporate responsibility refers to the idea that a business is given the opportunity and privilege to make the |
| world a better place. This process can happen through a variety of methods, including the donation of funds, |
| volunteerism, and implementation of environmentally friendly policies. It is up to each organization to |
| determine the best way to demonstrate social responsibility. |
| While certainly not mandatory, corporate social responsibility has become a popular way for companies to |
| improve their image and promote causes they believe in at the same time. Corporate social responsibility may |
| involve focusing on the immediate community in which a company does business. However, there are some |
| organizations that take it a step further and focus on more widespread global issues. For example, the shoe |
| company TOMS has created a mission to make sure that every boy and girl in underprivileged countries has |
| proper footwear. Blake Mycoskie, CEO of TOMS, has created a complete business model around social |
| responsibility. Not stopping at shoes, the company now also helps with bringing fresh water to communities, |
| as well as making birth safer for babies in developing nations. |
| The popularity of corporate social responsibility has only increased as millennials and Generation Z employees |
| enter the workforce. Employees in these generations often care deeply about making a difference in the world |
| in which they work. Whether they are buying products from brands that give back or promoting a similar |
| activity in their own place of employment, the youngest of the workforce are making corporate social |
| responsibility a priority. |
| Where Did the Concept Originate? |
| Corporate social responsibility is not a new construct. One could go back hundreds of years and find examples |
| of corporate philanthropy and social support. However, the earliest published book about the topic is |
| 36 |
| Chapter 3 Business Ethics and Social Responsibility |
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|
| Corporate Responsibility of the Businessman, published in 1953. This book introduced the concept of |
| companies giving back as a form of investment in the future. This idea came from a generation that had |
| survived some of the hardest times in our world and wanted to make it a better place for generations to come. |
| By the turn of the millennium, companies were actively participating in a variety of corporate social |
| responsibility projects, from volunteerism to large corporate-matched charitable donations. Nearly every |
| company has some form of charitable campaign, driven by the values of the culture and the interests of |
| employees. Today, some 63 million Americans volunteer each year, which is worth around $175 billion in |
| worker hours annually (Source: Corporation for National and Community Service). On top of volunteering, U.S. |
| corporations give over $18 billion to charities each year through fundraisers and employee-employer |
| matching programs (Source: Giving USA). |
| How Does Corporate Responsibility Benefit a Business? |
| There are many ways that corporate social responsibility can benefit a business and its objectives. Aside from |
| being able to promote the causes that are closely connected to the values of the company, a business can |
| improve its reputation exponentially. |
| Benefits of corporate social responsibility include many direct and indirect effects. Based on research from the |
| Kellogg School of Management at Northwestern University, these can include: |
| Improved perception by investors. If a company reports corporate social responsibility spending that |
| exceeds the expectations of investors, this dollar amount is a sign that the company itself is in good financial |
| standing. This perception results in positive stock returns and increased confidence by investors. |
| Enhanced performance for going green. Researchers have found that when companies focus on eco-friendly |
| efforts, the positive impact on operational performance heading into the second year is remarkable. Those |
| that expand their efforts in more complex ways and in collaboration with industry standard-setting |
| associations (such as LEED), or other eco-friendly companies, increase their performance even more. |
| Contracting for success. In companies that tie their CEO’s salary to corporate social responsibility results, |
| also known as contracting, the impact is felt even more. The value of the company increases while the bottom |
| line of the business is maintained. |
| The benevolent halo effect. When consumers understand the commitment that an organization has to being |
| socially responsible, its image becomes more positive. Customers actually perceive the company and its |
| products in a different way because they expect a better experience. |
| Consistency of efforts and partnerships. Researchers also found that socially responsible organizations |
| were consistent with staying focused on the issues that mattered most to their employees and customers. A |
| higher level of consistency of efforts prompted better results. |
| There are some other benefits of being a socially responsible company. These may happen as a result of |
| internal factors, as well as how closely matched the efforts are to the culture. Alison Robins, writer for |
| OfficeVibe, explains that being socially responsible can help attract positive attention from outside of a |
| company. Some examples include: |
| Talent attraction. Many companies offer employees paid time off to participate in volunteer activities, |
| including travel to other nations. Who wouldn’t want to work for a company that cares so much about a |
| personal cause? Corporate social responsibility is often used as a recruitment tool to attract people who care |
| about giving back to their communities and making changes that impact the world. |
| Chapter 3 Business Ethics and Social Responsibility |
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|
| Consumer influence. A major benefit of engaging in corporate social responsibility efforts is that consumers |
| regularly check in with their favorite brands to see what they are doing, and they are influenced to make |
| purchases so they can be part of this community. With the process of posting messages on social networks, |
| entire movements can take off via the support of loyal consumers. |
| Promoting Corporate Responsibility with Marketing |
| After reviewing the benefits of corporate social responsibility and some of the examples provided by popular |
| companies, it is easy to see how important proper marketing can be to to this effort. As you can see from the |
| following example of Tom’s One for One™ program, marketing is used as a reminder for consumers that the |
| company is committed to providing one pair of shoes to a child in an undeveloped nation for every pair |
| purchased by a consumer. |
| Marketing is powerful in terms of the consumer market. It has been estimated by the brand marketing news |
| source Adweek that millennials represent around $2.45 trillion in spending per year. Cone Communications, a |
| public relations and marketing agency, found that 60 percent more millennials will engage with brands that |
| discuss and market to social issues. Younger consumers are attracted to brands that authentically market their |
| products alongside social responsibility campaigns. |
| However, one should not use corporate social responsibility as a marketing pitch for a company. Consumers |
| will quickly pick up on this tactic, and it can damage the brand. Nicole Fallon, who contributes to Business News |
| Daily, reveals, “The motivation behind many companies’ CSR efforts actually provides the very reason that they |
| shouldn’t take on socially responsible initiatives.” Motivations such as competitive positioning and profitability |
| are not authentic when it comes to corporate social responsibility. |
| It is also important to distinguish between corporate social responsibility and social marketing. Often used |
| interchangeably, there are some key differences. Social marketing attempts to change the attitudes and |
| behaviors of consumers by using a variety of marketing methods. However, corporate social responsibility is a |
| sustainable effort that can be measured. Bernard Okhakume, a brand management consultant, advised Daily |
| Times, “For a corporate social responsibility project to be successful, several factors come into play: the project |
| needs to be sustainable, its topic and practice abide by ethical standards, sensitive to society’s needs, |
| embraced and supported by the company’s employees, create the aimed effect on the target audience, and |
| every year, and the project needs to be evaluated to see how beneficial it is.” |
| The Financial Impact of the Triple Bottom Line |
| When examining the value of corporate responsibility, one must understand the concept of the triple bottom |
| line (TBL), which essentially measures the sustainability of an organization’s social responsibility efforts. The |
| term includes three dimensions of a giving business—profits, people, and the planet. Without one of these |
| factors, there cannot be a balance. According to economist Andrew Savitz, the triple bottom line “captures the |
| essence of sustainability by measuring the impact of an organization’s activities on the world ... including both |
| its profitability and shareholder values and its social, human and environmental capital.” |
| The challenge with the TBL model is that while profits can be measured in dollars, and people can be |
| measured in numbers, it can be difficult to measure the impact of social responsibility. Some argue that this |
| task is dependent upon what is being measured. For example, if one is saving the rainforest, a reasonable unit |
| of measurement could be acreage. Progress toward protecting this resource could be recorded as how many |
| fewer acres have been forested and how many native (people) communities have been saved as a result of the |
| 38 |
| Chapter 3 Business Ethics and Social Responsibility |
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|
|
| intervention. |
| Another example could be a social cause, such as creating housing for single parents in poverty-stricken |
| neighborhoods in a specific city. The impact can be felt in terms of the additional housing that is created (built |
| or rehabbed from existing homes), and the value that this effort brings to the neighborhood. The number of |
| people helped can be measured. The city’s rate of homelessness can be measured as it is reduced. Then, there |
| are other equally important results of social responsibility that can be considered, such as the reduced rate of |
| crime in areas with homeowners, and an increase in employment for those who own the homes. These |
| indirect benefits have an impact on the company because it can eventually hire people from these areas of the |
| city. |
| Businesses must be continually mindful of the image that they project to the world and be sure to align their |
| corporate social responsibility campaigns with their culture. An authentic cause that is backed by all is far |
| better than one that is dreamt up purely for the sake of marketing. |
| Assessment Questions |
| 1. Define business ethics. |
| 2. Who decides the business ethics for a company? |
| a. |
| The HR department. |
| b. |
| The employees. |
| c. |
| Leadership. |
| d. |
| Consultants. |
| 3. All of the following are examples of results of unethical business actions except: |
| a. |
| Recruitment and retention problems. |
| b. |
| Lower employee salaries. |
| c. |
| Negative employee relations. |
| d. |
| Poor company reputation. |
| 4. Ethical rules can be based on deep values of an organization which may include: |
| a. |
| Quality of products and services. |
| b. |
| Commitment to customers. |
| c. |
| How the organization gives back to the community. |
| d. |
| All of the above. |
| 5. According to Kimberlee Leonard of the Houston Chronicle the elements that belong in a Code of Conduct for |
| a company include all of the following except: |
| a. |
| Office Hours. |
| b. |
| Professional behaviors. |
| c. |
| Regulatory ethics. |
| d. |
| Legal considerations. |
| 6. What’s the definition of Corporate Responsibility? |
| 7. Where did the term Corporate Responsibility originate? |
| Chapter 3 Business Ethics and Social Responsibility |
| 39 |
|
|
| 8. The benefits of Corporate Responsibility for a business include: |
| a. |
| Talent attraction. |
| b. |
| Consumer influence. |
| c. |
| Improved perception by investors. |
| d. |
| All of the above. |
| 9. The three dimensions of the triple bottom line include all of the following except: |
| a. |
| Profits. |
| b. |
| People. |
| c. |
| Planet. |
| d. |
| Promotion. |
| 10. Distinguish between corporate social responsibility and social marketing. |
| Endnotes |
| Bisk. “6-Step Guide to Ethical Decision-Making” Michigan State University. Retrieved from: |
| https://www.michiganstateuniversityonline.com/resources/leadership/guide-to-ethical-decision- |
| making/#.W7KAq2hKiUl. |
| Ethics and Compliance Initiative. “Business Ethics and Compliance Timeline.” Retrieved from: |
| https://www.ethics.org/resources/free-toolkit/ethics-timeline/. |
| Georgescu, Peter. “What Are We Waiting For?” Forbes. Retrieved from: https://www.forbes.com/sites/ |
| petergeorgescu/2018/01/24/what-are-we-waiting-for/#6f5caff856e3. |
| Isidore, Chris. “Gravity Payments CEO takes 90% pay cut to give workers huge raise.” CNN Money. Retrieved |
| from: https://money.cnn.com/2015/04/14/news/companies/ceo-pay-cuts-pay-increases/index.html. |
| Leonard, Kimberlee. “Importance of Creating a Code of Ethics for a Business.” Chron Small Business. Retrieved |
| from: https://smallbusiness.chron.com/importance-creating-code-ethics-business-3094.html. |
| Nayab, N. “Real-World Examples of Bad Business Ethics.” Bright Hub. Retrieved from: |
| https://www.brighthub.com/office/entrepreneurs/articles/115557.aspx. |
| Shen, Linda. “The 10 Biggest Business Scandals of 2017.” Fortune. Retrieved from: http://fortune.com/2017/12/ |
| 31/biggest-corporate-scandals-misconduct-2017-pr/. |
| Spooner, A. “Importance of Ethics in Business.” Love to Know. Retrieved from: |
| https://business.lovetoknow.com/business-operations-corporate-management/importance-ethics-business. |
| “About Tom’s” Retrieved from: https://www.toms.com/corporate-responsibility/. |
| Ames, Eden. “Millennial Demand for Corporate Social Responsibility Drives Change in Brand Strategies.” |
| American Marketing Association. Retrieved from: https://www.ama.org/publications/MarketingNews/Pages/ |
| millennial-demand-for-social-responsibility-changes-brand-strategies.aspx. |
| Anyebe, Godwin. “Between Corporate Social Responsibility and Social Marketing.” The Daily Times. Retrieved |
| from: https://dailytimes.ng/corporate-social-responsibility-social-marketing/. |
| Carroll, Archie B. “Corporate Social Responsibility.” Research Gate. Retrieved from: |
| https://www.researchgate.net/publication/273399199_Corporate_Social_Responsibility. |
| Corporation for National and Community Service. “Volunteering and Civic Life in America.” Retrieved from: |
| 40 |
| Chapter 3 Business Ethics and Social Responsibility |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| ttps://www.nationalservice.gov/vcla. |
| Fallon, Nicole. “Why You Shouldn’t Jump on the CSR Bandwagon.” Business News Daily. Retrieved from: |
| https://www.businessnewsdaily.com/6475-csr-brand-authenticity.html. |
| Lilly Family School of Philanthropy. “Giving USA 2015 Highlights.” Retrieved from: |
| https://doublethedonation.com/forms/documents/charitable-giving-report-giving-usa-2015.pdf. |
| Robins, Alison. “5 Benefits of Having a Socially Responsible Company.” Office Vibe. Retrieved from: |
| https://www.officevibe.com/blog/socially-responsible-companies. |
| Slaper, Timothy F., and Hall, Tanya J. “The Triple Bottom Line: What Is It and How Does It Work?” Indiana |
| Business Review. Retrieved from: http://www.ibrc.indiana.edu/ibr/2011/spring/article2.html. |
| Stone, Emily. “Take 5: How Companies Benefit from Corporate Social Responsibility.” Kellogg Insight. Retrieved |
| from: https://insight.kellogg.northwestern.edu/article/benefits-of-corporate-social-responsibility. |
| Chapter 3 Business Ethics and Social Responsibility |
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| 42 |
| Chapter 3 Business Ethics and Social Responsibility |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Chapter Outline |
| 4.1 Commerce Clause |
| 4.2 Constitutional Protections |
| Introduction |
| Learning Outcome |
| • |
| Explain the impact of the U.S. Constitution on business. |
| 4.1 |
| Commerce Clause |
| Figure 4.2 |
| The United States Constitution is the supreme law of the land. (Credit: 1778011/ pixabay/ License: |
| CC0) |
| Figure 4.1 (Credit: geralt/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 4 |
| Business and the United States Constitution |
|
|
| The Constitution and the Law |
| Federal and state constitutions are a major source of business law. The United States Constitution is the |
| supreme law of the United States. In addition to the individual constitutions established in each state, the U.S. |
| Constitution sets out the fundamental rules and principles by which the country and individual states are |
| governed. Constitutional law is the term used to describe the powers and limits of the federal and state |
| governments as established in the Constitution. The political system that divides authority to govern between |
| the state and federal governments is known as federalism, and this too is established in the Constitution. The |
| Tenth Amendment states that any area over which the federal government is not granted authority through |
| the Constitution is reserved for the state. This statement means that any federal legislation impacting business |
| and commerce must be established by an expressed constitutional grant of authority. |
| Federal Preemption |
| The Founding Fathers created a federal system that would, at times, “preempt” state law through the |
| supremacy clause, outlined in Article VI of the Constitution. In other words, since the U.S. Constitution is the |
| “supreme law of the land,” if a state law conflicts with the U.S. Constitution, the state law is declared invalid. |
| When the federal constitutional law prevails over the state law, it is said that the state law has been |
| preempted. Before that determination is made, the courts try to determine if Congress intended to preempt |
| state law in enacting the particular provision in question. If the answer is “no,” then those who are asserting |
| protections of state law may make claims under state law. If the answer is “yes,” however, federal law prevails. |
| The Tenth Amendment to the Constitution gives the states powers over areas of law not held exclusively by the |
| federal government through the U.S. Constitution, e.g., states can make laws about how to get married, who |
| may get married, or how to dissolve a marriage, as well as which activities are crimes and how the crimes will |
| be punished. If the U.S. Constitution does give the federal government some power, however, then the federal |
| government may exercise it, free from state interference. For instance, the U.S. Congress (the legislative |
| branch of the federal government) has the power, among other things, to coin money, to create a military, to |
| establish post offices, and to declare war. Since there is specific mention of these powers, states may not |
| create their own currency, military, or postal service, and they may not declare war. |
| The Commerce Clause and The Affordable Care Act |
| After much debate, negotiation, and political wrangling, Congress passed the Patient Protection and |
| Affordable Care Act (PPACA) in 2010, which was designed to increase the number of Americans who had access |
| to health insurance (a policy initiative known as Obamacare). The Act included a provision mandating that |
| individuals not insured through employment or who were otherwise exempt from receiving health insurance |
| obtain minimum essential health insurance or face a penalty issued through the Internal Revenue Service |
| (IRS). The National Federation of Independent Business (NFIB), supported by 26 of the 50 states, challenged |
| the constitutionality of this particular provision, known as the individual mandate. Their argument was upheld |
| by the 11th Circuit Court of Appeals, which ruled that Congress did not have the authority to enact this |
| provision. Later, however, the appellate court determined that the individual mandate was severable from the |
| remainder of the PPACA, so ultimately the Act was upheld. |
| The main source of authority for the federal regulation of interstate and international commerce is the |
| commerce clause. This clause is established in Article I, Section 8, of the Constitution. The Article grants |
| Congress the power to “regulate Commerce with foreign Nations, and among the several States, and with the |
| Indian Tribes.” Thus, the commerce clause serves to simultaneously empower the federal government, while |
| 44 |
| Chapter 4 Business and the United States Constitution |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| limiting state power. |
| So long as a federal regulation impacts interstate commerce, that regulation can be described as |
| constitutional, according to the commerce clause. However, since the Constitution was first written, there have |
| often been occasions when the judiciary system has needed to step in to interpret the meaning and |
| implications of the commerce clause. In particular, there have been disputes over the intended meaning of the |
| phrase “among the several States.” Up until the 1930s, this phrase was interpreted in a literal way, so that |
| activities subject to federal regulation were required to involve trade between the states. This strict |
| interpretation actually served to limit the federal regulation of commerce. |
| The turning point in the interpretation of the commerce clause came with the 1937 case, NLRB v. Jones & |
| Laughlin Steel Corp. The previous year, in the Carter v. Carter Coal Co case, the court invalidated a program, |
| initiated under the New Deal, that had tried to regulate the labor practices of coal firms on the basis that these |
| practices were local, and therefore had only an indirect impact on interstate commerce. In NLRB v. Jones & |
| Laughlin Steel Corp, the court deviated from that decision by ruling that Congress could regulate employment |
| practices at a steel plant because any stoppages at that plant would have a serious, detrimental impact on |
| interstate commerce. The court concluded that since the steel industry is a networked industry that |
| incorporates mines, plants, and factories from Minnesota to Pennsylvania, the manufacturing of steel properly |
| falls under the jurisdiction of the commerce clause. In summing up, the court concluded that: |
| Challenges to and Reinterpretations of the Commerce Clause |
| Ever since the NLRB v. Jones & Laughlin Steel Corp case, Congress has invoked the commerce clause to rule on |
| a diverse range of business and commercial activities, as well as to support social reforms that indirectly |
| impact state commerce. Examination of the United States Code reveals that there are more than 700 legislative |
| provisions that explicitly refer to foreign or interstate commerce. What is perhaps most remarkable is the |
| sheer diversity of statutory areas covered by the commerce clause. Areas covered include the regulation of |
| sporting activities, endangered species, energy regulation, gambling, firearms control, and even terrorism. |
| Examples of Federal Legislation Passed by Invoking the Commerce Clause |
| • |
| The Controlled Substances Act |
| • |
| The Federal Mine Safety and Health Act |
| • |
| The Civil Rights Act |
| • |
| Americans with Disabilities Act |
| • |
| The Indian Child Welfare Act |
| While businesses have often challenged these statutes as existing outside of the realm of congressional |
| authority, in most cases, the courts have upheld the statutes as being valid exercises of congressional power in |
| E X A M P L E 4 . 1 |
| “Although activities may be intrastate in character when separately considered, if they have such a close and |
| substantial relationship to interstate commerce that their control is essential or appropriate to protect that |
| commerce from burdens or obstructions, Congress cannot be denied the power to exercise that control” |
| (NLRB v. Jones & Laughlin Steel Corp., 301 U.S. 1 1937). |
| Chapter 4 Business and the United States Constitution |
| 45 |
|
|
| line with the commerce clause. An exception is the 1995 case, United States v. Lopez. The case centered |
| around the legality of the Gun-Free School Zone Act, which was a federal law that outlawed the possession of |
| guns within 1,000 feet of a school. In a landmark case, the Court ruled that the Act was outside the scope of |
| the commerce clause, and that Congress did not have the authority to regulate in an area that had “nothing to |
| do with commerce, or any sort of enterprise.” |
| A recent controversy pertaining to the commerce clause relates to the passing of the Affordable Care Act, as |
| described earlier. Protestors claimed that the individual mandate aspect of the ACA should be treated as a |
| regulation that affects interstate commerce. According to their argument, after the Act was implemented, |
| there would be an increase in the sale and purchase of health care insurance, such that the market for health |
| care should be seen as being significantly impacted by the Act. However, the Chief Justice of the Supreme |
| Court, Justice Roberts, ruled that actions that create new business activity do not affect interstate commerce. |
| Police Power and the Dormant Commerce Clause |
| The authority of the federal government to regulate interstate commerce has, at times, come into conflict with |
| state authority over the same area of regulation. The courts have tried to resolve these conflicts with reference |
| to the police power of the states. |
| Police power refers to the residual powers granted to each state to safeguard the welfare of their inhabitants. |
| Examples of areas in which states tend to exercise their police power are zoning regulations, building codes, |
| and sanitation standards for eating places. However, there are times when the states’ use of police power |
| impacts interstate commerce. If the exercise of the power interferes with, or discriminates against, interstate |
| commerce, then the action is generally deemed to be unconstitutional. The limitation on the authority of |
| states to regulate in areas that impact interstate commerce is known as the dormant commerce clause. |
| In using the dormant commerce clause to resolve conflicts between state and federal authority, the courts |
| consider the extent to which the state law has a legitimate purpose. If it is determined that the state law has a |
| legitimate purpose, then the court tries to determine whether the impact on interstate commerce is in the |
| interest of the citizens of the state, and will rule accordingly. For instance, an ordinance that banned spray |
| paint, issued in the city of Chicago, was challenged by paint manufacturers under the dormant commerce |
| clause, but was ultimately upheld by the U.S. Court of Appeals because the ban was intended to reduce graffiti |
| and related crimes. |
| Today, Congress uses its authority to regulate commercial activity in four general areas relating to the |
| commerce clause: |
| 1. |
| Regulation of the channels of interstate commerce |
| 2. |
| Regulation of the instrumentalities of interstate commerce |
| 3. |
| Regulation of intangibles and tangibles that cross state lines |
| 4. |
| Regulation of activities that are deemed to be both economic and to have a substantial impact on |
| interstate commerce |
| Area of |
| Regulation |
| Explanation |
| Examples |
| Table 4.1 |
| 46 |
| Chapter 4 Business and the United States Constitution |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Regulation of the |
| channels of |
| interstate |
| commerce |
| Channels of interstate commerce describe the |
| passages of transportation between the states. |
| Thus, the commerce clause authorizes Congress |
| to regulate activities pertaining to the nation’s |
| airways, waterways, and roadways, and even |
| where the activity itself takes place entirely in a |
| single state. |
| For example, Congress can |
| pass regulations that restrict |
| what can be carried on airlines |
| or on ships. |
| Regulation of the |
| instrumentalities |
| of interstate |
| commerce |
| Instrumentalities of commerce are understood to |
| be any resource employed in the carrying out of |
| commerce. Examples of these resources are |
| machines, equipment, vehicles, and personnel. |
| Thus, Congress has the power to regulate these |
| areas. |
| Congress could pass |
| regulations mandating certain |
| safety standards for |
| equipment used in |
| manufacturing plants. |
| Regulation of |
| intangibles and |
| tangibles that |
| cross state lines |
| Any object, tangible or intangible, that crosses |
| state lines can be regulated under the commerce |
| clause. Tangible objects include goods purchased |
| by consumers, as well as raw materials and |
| equipment used in the production of goods for |
| sale. Intangible objects include services, as well as |
| electronic databases. |
| The Driver’s Privacy Protection |
| Act (DPPA) regulates the sale |
| of information contained in |
| the Department of Motor |
| Vehicles’ (DMV’s) records. |
| Regulation of |
| activities that are |
| deemed to have a |
| substantial |
| impact on |
| interstate |
| commerce |
| Federal regulation of economic commercial |
| activity expected to have a significant (as opposed |
| to minor) effect on interstate commerce is |
| constitutional, according to the commerce clause. |
| Noneconomic commercial activity is not covered. |
| The courts in the United States |
| vs. Lopez case described |
| earlier deemed the Act to be |
| unconstitutional because its |
| terms have “nothing to do |
| with ‘commerce’ or any sort of |
| economic enterprise.” |
| Table 4.1 |
| 4.2 |
| Constitutional Protections |
| The Bill of Rights is the common term given to the first 10 amendments to the U.S. Constitution. These are not |
| the only set of amendments to the Constitution, but they are considered together as impacting rights because |
| they limit the ability of the federal government to infringe upon individual freedoms. In addition, a later |
| amendment, the Fourteenth Amendment, extends the provisions set out in the Bill of Rights to the states, in |
| addition to federal government. The Bill of Rights has a substantial impact upon government regulation of |
| commercial activity, and therefore, it is important to fully understand it. |
| A summary of the provisions of the Bill of Rights is supplied below: |
| Chapter 4 Business and the United States Constitution |
| 47 |
|
|
| Amendment |
| Provision |
| First |
| Ensures that U.S. citizens have the right to freedom of speech, press, religion, and |
| peaceable assembly. Provides citizens with the right to appeal to government to redress |
| grievances. |
| Second |
| Establishes that the government cannot infringe upon citizens’ right to bear arms. |
| Establishes the importance of a militia for national security. |
| Third |
| Establishes that the government cannot quarter soldiers in private houses during |
| peacetime or wartime. |
| Fourth |
| States that government can only issue warrants with probable cause and protects U.S. |
| citizens from unwarranted search and seizure. |
| Fifth |
| Establishes rights of due process. Ensures that indictment of a grand jury is necessary to |
| put a citizen on trial and grants citizens the right not to testify against themselves. |
| Sixth |
| Provides citizens with the right to an expeditious public trial, the right to an attorney, and |
| the right to an impartial jury. |
| Seventh |
| States that citizens have the right to a trial by jury for common lawsuits involving monetary |
| value of $20. |
| Eighth |
| Prohibits cruel and unusual punishment, prevents the imposition of excessive fines, and |
| states that the government cannot set bail at excessive amounts. |
| Ninth |
| States that the rights set out in the Bill of Rights do not remove any other rights granted to |
| citizens. |
| Tenth |
| States that any area over which the federal government is not granted authority through |
| the Constitution is reserved for the states. |
| Table 4.2 |
| Application of the Bill of Rights to Commercial Activity |
| The protections afforded the citizenry in the Bill of Rights are also extended to corporations and commercial |
| activities. In the next sections, some applications of the various amendments in the area of business are |
| discussed. |
| The First Amendment |
| The freedom of speech provisions in the First Amendment have application to corporations. The courts |
| distinguish between different types of speech, and each has implications for the power of the federal |
| government and states to regulate in these areas: |
| 1. |
| Corporate Political Speech. Political speech is any speech used to support political agendas or |
| candidates. Until the 1970s, several states prevented firms from financially supporting political advertising |
| because they feared the power of corporate assets. However, since the 1978 case First National Bank of |
| 48 |
| Chapter 4 Business and the United States Constitution |
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|
|
| Boston v. Bellotti, it has been established that corporate political speech is protected in the same way as |
| citizens’ free speech. |
| 2. |
| Unprotected Speech. The 1942 case Chaplinsky v. New Hampshire determined that certain types of |
| speech—that which could “inflict injury or incite an immediate breach of the peace”—is not protected |
| under the First Amendment. Therefore, obscenities, defamation, and slanderous speech are not |
| protected. |
| 3. |
| Commercial Speech. This type of speech conveys information pertaining to the sale of goods and |
| services. Ever since the 1980 case Hudson Gas & Electric Corp v. Public Service Commission of New |
| York, a four-part test has been established to determine whether commercial speech should be regulated |
| according to the First Amendment. This test is known as The Central Hudson Test for Commercial |
| Speech. |
| Figure 4.3 |
| Hudson Gas & Electric Corp v. Public Service Commission of New York established a four-part |
| test to determine whether commercial speech should be regulated according to the First Amendment. |
| (Modification of art by BNED/pixabay Credit: CC BY NC SA) |
| The free exercise clause of the First Amendment states that government is prohibited from making laws that |
| prohibit the free exercise of religion. Issues pertaining to this clause often arise in organizational settings. For |
| example, historically, there have been a number of cases in which government employees have challenged |
| employers’ attempts to inhibit their exercise of religious practice (e.g., the wearing of religious symbols) in the |
| workplace. |
| The Fourth Amendment |
| The Fourth Amendment guarantees that citizens are free from unreasonable searches and seizures, and |
| requires government officials to obtain search warrants to conduct searches. However, government officials |
| can only request a search warrant if they have probable cause to believe that criminal activity is occurring at |
| the location of the search, or that they will locate evidence of criminal activity during the search (except where |
| Chapter 4 Business and the United States Constitution |
| 49 |
|
|
| the official believes items will be removed prior to obtaining a warrant). The Fourth Amendment protects |
| individual organizations and places of business, as well as residences. However, under the terms of the |
| pervasive-regulation exception, administrative agencies can conduct warrantless searches of businesses |
| attached to industries that have a long history of pervasive regulation. For example, public health agencies are |
| allowed to conduct warrantless searches of stone quarries, as authorized by the Federal Mine Safety and |
| Health Act of 1977. |
| The Fifth Amendment |
| For commercial enterprises and businesspeople, it is the due process clause of the Fifth Amendment that |
| offers the most extensive protection. The clause states that the government cannot take an individual’s life, |
| liberty, or property without due process of law. Specifically, there are two types of due process: |
| • |
| Substantive due process means that laws that will deprive an individual of his or her life, liberty, or |
| property must be fair and not arbitrary. Laws passed should not affect fundamental rights, and |
| regulations are required to meet the rational-basis test. In other words, the government must |
| demonstrate that the law bears a rational relationship to a legitimate state interest. Many regulations |
| affecting commercial activity, such as banking regulations, minimum wage laws, and regulations |
| inhibiting unfair trade, have been tested against the rational-basis test. |
| • |
| Procedural due process means that governments must use fair procedures when depriving an individual |
| of his or her life, liberty, or property. This status quo does not only apply to federal criminal proceedings. |
| For example, if a government employer discharges an employee from his job, or if the government |
| suspends the driver’s license of a worker, the employer must follow procedural due process. |
| Another clause contained in the Fifth Amendment that is relevant to commercial enterprises is the takings |
| clause. According to this clause, when the government seizes private property for public use, it is required that |
| the government pay the owner just compensation for the property. Just compensation is understood to be |
| equivalent to the market value of the property. This clause has been broadly interpreted. For example, if |
| environmental or safety regulations significantly impact the way in which a property owner can use his or her |
| land for economic gain, the regulation can essentially be deemed as depriving the owner of his or her land, |
| and the owner is entitled to compensation. |
| It is important to note that the privilege against self-incrimination, established under the Fifth Amendment |
| (usually interpreted as the right to remain silent), only applies to sole proprietorships that are not legally |
| distinct from the individual who owns them. Custodians and agents of corporations do not enjoy this privilege. |
| 50 |
| Chapter 4 Business and the United States Constitution |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Figure 4.4 |
| The various protections afforded the citizenry in the Bill of Rights are also extended to |
| corporations and commercial activities. (Credit: Anthony Garand/ unsplash/ License: Unsplash License) |
| Assessment Questions |
| 1. Explain Police Power and the Dormant Commerce Clause. |
| 2. The Patient Protection and Affordable Care Act’s (also known as Obamacare) provision that mandated that |
| individuals not insured through employment obtain minimum essential health insurance or face a penalty was |
| upheld as constitutional by the 11th Circuit. |
| a. |
| True. |
| b. |
| False. |
| 3. The _____ gives the federal government the authority to regulate interstate and international commerce. |
| a. |
| Supremacy Clause. |
| b. |
| 10th Amendment. |
| c. |
| Bill of Rights. |
| d. |
| Commerce Clause. |
| 4. The doctrine aimed at dividing the governing powers between the federal governments and the states is: |
| a. |
| Judicial review. |
| b. |
| Federalism. |
| c. |
| Separation of powers. |
| d. |
| Preemption. |
| 5. The doctrine aimed at dividing the governing powers between the federal governments and the states is: |
| a. |
| Commerce Clause. |
| b. |
| Superior Clause. |
| c. |
| Supremacy Clause. |
| d. |
| Necessary and Proper Clause. |
| Chapter 4 Business and the United States Constitution |
| 51 |
|
|
| 6. Describe the 2 types of Due Process. |
| 7. The _____ of the constitution offers the most extensive protection for businesses. |
| a. |
| Supremacy Clause. |
| b. |
| Equal Protection Clause. |
| c. |
| Due Process Clause. |
| d. |
| Freedom of Speech Clause. |
| 8. The 14th Amendment is a part of the Bill of Rights. |
| a. |
| True. |
| b. |
| False. |
| 9. Which of the following is correct with regards to the powers of state government in the United States? |
| a. |
| All powers not specifically enumerated to the federal government are reserved to the states. |
| b. |
| The power over crimes is reserved to the federal government. |
| c. |
| The power over the militia is reserved to the states. |
| d. |
| The powers over the federal government are superior to every state power. |
| 10. All of the sections of the Bill of Rights apply to corporations and commercial activities. |
| a. |
| True. |
| b. |
| False. |
| Endnotes |
| Beatty, J. F., Samuelson, S. S., & Abril, P. S. (2018). Business law and the legal environment. Cengage Learning. |
| Driesen, D. M. (2016). The economic/noneconomic activity distinction under the commerce clause. Case W. Res. |
| L. Rev., 67, 337. |
| United States v. Lopez, 514 U.S. 549, 558–559 (1995). |
| Beatty, J. F., Samuelson, S. S., & Abril, P. S. (2018). Business law and the legal environment. Cengage Learning. |
| McAdams, T., Neslund, N., Zucker, K. D., & Neslund, K. (2015). Law, business, and society. McGraw-Hill Education. |
| 52 |
| Chapter 4 Business and the United States Constitution |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Chapter Outline |
| 5.1 Common Business Crimes |
| 5.2 Civil vs. Criminal Liability |
| Introduction |
| Learning Outcome |
| • |
| Analyze sources of criminal exposure in business. |
| 5.1 |
| Common Business Crimes |
| People rarely think about their conduct at work as being potentially illegal, or that jail time could result from |
| poor workplace decisions. However, this fact is the reality. Organizations are fined, and executives are |
| sentenced to jail, when business laws are broken. Many of the workplace violations are nonviolent crimes, |
| such as fraud, property crimes, or drug- or alcohol-related infractions. Regardless of the level of violence or |
| the employee’s motivation for committing the crime, breaking the law can lead to negative consequences for |
| the business, its employees, and its customers. |
| Constitutional Authority to Regulate Business |
| Congress is given the power to “regulate Commerce with foreign Nations, and among the several States, and |
| with the Indian Tribes.” Our forefathers wanted to facilitate easier trade among the states by allowing |
| Congress to adopt rules that could be uniformly applied. The theory was that if commercial enterprises knew |
| that they would be dealing with essentially the same rules across the nation, it would be much easier to run |
| Figure 5.1 Lady Justice by Arend Ode(Image Credit: AJEL/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 5 |
| Criminal Liability |
|
|
| their businesses and keep commerce flowing more efficiently. |
| While federal courts initially interpreted the commerce power narrowly, over time, the federal courts have |
| decided that the commerce clause gives the federal government broad powers to regulate commerce, not only |
| on an interstate (between the states) level, but also on an intrastate (within each state) level, as long as |
| some economic transaction is involved. The federal government does not usually exceed its regulatory |
| powers. |
| White Collar Crime |
| White collar crimes are characterized by deceit, concealment, or violation of trust. They are committed by |
| business professionals. They generally involve fraud, and the employees committing the crimes are motivated |
| by the desire for financial gains or fear of losing business standing, money, or property. Fraud is the |
| intentional misrepresentation of material facts for monetary gain. This type of crime is not dependent on |
| threats or violence. |
| Figure 5.2 |
| White collar crimes are committed by business professionals within businesses with the intent of |
| gaining or maintaining status. (Credit: Rawpixel/ pexels/ License: CC0) |
| White collar crimes tend to violate state laws, and sometimes federal laws. The violation depends on what is |
| involved in the crime. For instance, criminal acts involving the United States postal system or interstate |
| commerce violate federal law. |
| Although white collar crimes do not need to include physical violence, these types of crimes can destroy |
| companies, the environment, and the financial stability of clients, employees, and communities. In 2018, |
| Jeremiah Hand and his brothers, Jehu Hand and Adam Hand, were convicted and sentenced to between 9 and |
| 30 months in prison for their respective roles in a pump-and-dump scheme. In this scheme, they were |
| dishonest about control over their company’s stock, and even went as far as filing false forms in an effort to |
| raise the value of the stock. Once the value of the stock was raised, they released their shares into the market. |
| 54 |
| Chapter 5 Criminal Liability |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Types of Business Crimes |
| Business crimes or white collar crimes are not limited to pump-and-dump schemes; they come in many |
| different forms. Business crimes come in many different forms. As previously stated, these crimes often |
| involve deceit, fraud, or misinformation. The types of high-profile crimes include Ponzi schemes, |
| embezzlement, and crimes that intentionally violate environmental laws and regulations. This section will |
| explore these three types of crimes and provide examples from the 2000s. |
| Ponzi Schemes |
| Ponzi schemes (also known as pyramid schemes) are investing scams that promise investors low-risk |
| investment opportunities with a high rate of return. The high rates are paid to old investors with money |
| acquired from the acquisition of new investors. The performance of the market is not a factor in the investors' |
| rate of return. |
| Bernie Madoff operated a 20-year Ponzi scheme through his company. He paid high returns (above average) |
| using the investments of new clients (investors). In 2008, investors attempted to withdraw funds, but the |
| Madoff organization was not able to provide the reimbursement. Madoff is currently serving a more than |
| 100-year sentence in prison. |
| Larceny and Embezzlement |
| Larceny and embezzlement are two forms of theft that can occur within a business. Larceny occurs when a |
| person unlawfully takes the personal property of another person or a business. For example, if an employee |
| takes another employee’s computer with the intent of stealing it, he or she may be guilty of larceny. In |
| contrast, embezzlement occurs when a person has been entrusted with an item of value and then refuses to |
| return it or does not return the item. For example, if an employee is entrusted with the petty cash at his or her |
| office and that person purposefully takes some of the money for himself or herself, this would be |
| embezzlement. |
| One high-profile example of embezzlement occurred at Koss Corporation in Milwaukee, Wisconsin. Sujata |
| “Sue” Sachdeva was a Vice President of Finance and Principal Accounting Officer at Koss Corporation. |
| Sachdeva was convicted of embezzling $34 million over a 5-year period and sentenced to 11 years in federal |
| prison, as well as restitution to Koss Corporation. Sachdeva was entrusted with the company’s funds and did |
| not utilize the funds as intended. |
| Environmental Crimes |
| Many federal statutes regulate the environment. Many of these laws carry both civil and criminal penalties for |
| violations. |
| The following federal laws can carry criminal penalties: |
| • |
| Clean Air Act |
| • |
| Clean Water Act |
| • |
| Resource Conservation and Recovery Act |
| • |
| Comprehensive Environmental Response, Compensation and Liability Act |
| • |
| Endangered Species Act |
| The International Petroleum Corporation of Delaware (IPC) is paying restitution for environmental crimes, |
| which included a scheme to violate the Clean Water Act. From 1992 to 2012, IPC processed oil and wastewater. |
| Chapter 5 Criminal Liability |
| 55 |
|
|
| The company admitted to altering required water test samples so they met the limits set by their permit |
| before releasing the waste into the city’s sewer system. The company also admitted to transporting waste that |
| contained benzene, barium, chromium, cadmium, lead, PCE, and trichloroethene for disposal in South Carolina |
| without the required reporting of the information, which also violated environmental laws. |
| Figure 5.3 |
| White collar crimes are generally motivated by the desire to maintain or gain financial status. |
| (Credit: TheDigitalWay/ pixabay/ License: CC0) |
| Other Types of Business Crime |
| The business environment is complex, and some crimes are less common or receive less media attention. |
| These types of crimes include those that violate antitrust laws, racketeering, bribery, money laundering, and |
| spamming. |
| Violations of Antitrust Laws |
| Antitrust laws do not allow activities that restrain trade or promote market domination. These laws are in |
| place to provide guidance and supervision of mergers and acquisitions of companies to prevent market abuse. |
| The goal is to avoid monopolies, or the control of one organization over a specific market. Monopolies reduce |
| competition and, as a result, can have a detrimental impact on consumer prices. Since the United States is |
| founded on capitalist principles, anti-competitive business conduct is prohibited by law, and some of those |
| laws, such as the Sherman Antitrust Act, do include provisions about criminal punishment. |
| Racketeering |
| Racketeering activities include loan-sharking, money laundering, and blackmailing. In the past, the term has |
| been used to describe organized crime. The term is now applied to other entities, as well. RICO, or the |
| Racketeer Influenced and Corrupt Organizations Act, is a federal law aimed at preventing and prosecuting by |
| both businesses and organized crime syndicates. “RICO is now used against insurance companies, stock |
| 56 |
| Chapter 5 Criminal Liability |
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|
|
| brokerages, tobacco companies, banks, and other large commercial enterprises.” (Schodolski, 2018). |
| Racketeering is no longer limited to organized crime. Health insurance companies and other legitimate |
| businesses are being accused of pressure tactics similar to those used in organized crime racketeering. |
| These claims involve allegations of lying about the actual cost of care, damaging the business for physicians, |
| bullying patients, and attempting to control the doctor-patient relationship through lies and pressure tactics. |
| Bribery |
| Bribery occurs when monetary payments, goods, services, information, or anything of value is exchanged for |
| favorable or desired actions. You can be charged with bribery for offering a bribe, or taking a bribe. Bribery is |
| illegal within the United States and outside of it. The Foreign Corrupt Practices Act prohibits bribery payments |
| by U.S. companies to foreign government officials with an intent to influence foreign business results. One |
| example of bribery would be a situation in which a pharmaceutical company offers special benefits to |
| individuals who agree to prescribe their medications. |
| Money Laundering |
| Money laundering refers to taking “dirty”money, or money obtained through criminal activities, and passing |
| it through otherwise legitimate businesses so that it appears “clean.” The money cannot be tied back to the |
| illegal acts. Clean money is money that was obtained through legitimate business functions. |
| Spamming |
| Sending unsolicited commercial email, or spam, is illegal. While the onus is on consumers to avail themselves |
| of whatever programs they can to block spam, laws are in place to discourage the sending of spam. The |
| following points are outlined in the anti-spam legislation in Washington state and are similar to other |
| legislation: |
| 1. |
| Individuals may not initiate the sending or plan the sending of an email that misrepresents the sender as |
| someone he or she is not, represents the sender as being associated with an organization that he or she |
| has no association, or otherwise hides the identity of the sender or origin of the email. Email messages |
| may not have false or misleading information in the subject line of the message. |
| 2. |
| Commercial emails must include the contact information of the sender and the receiver must be aware |
| that the message is from a commercial source. |
| States like Washington are putting legislation in place to reduce spam and asking consumers to take an active |
| role in addressing spam. In general, legislators realize that spam is a nuisance and are finding ways to hold |
| companies liable for sending spam messages. |
| Conclusion |
| It is important to know that not all people charged with business crimes or white collar crimes are necessarily |
| guilty. A person must be found guilty of the crime before he or she is convicted. Regardless, business crimes |
| and white collar crimes negatively impact the individual, the organization he or she worked for, the |
| community, and customers. |
| 5.2 |
| Civil vs. Criminal Liability |
| A legal case can be civil or criminal. Each case has different components and requirements. Before one can |
| Chapter 5 Criminal Liability |
| 57 |
|
|
| understand the civil and criminal systems, it is important to understand the aspects of both civil and criminal |
| laws. The scope, consequences, and treatments of each vary. |
| Constitutional Rights |
| It is important to understand the Constitution, which is the basis of all law. States are allowed to create and |
| categorize crimes and punishment, as long as they do not violate rights protected by the U.S. Constitution. For |
| example, in a fairly recent United States Supreme Court case, Lawrence v. Texas, the defendants asserted the |
| unconstitutionality of a Texas law (enacted by the Texas legislature) regarding a particular act. When the |
| United States Supreme Court ruled it unconstitutional, Texas could no longer enforce it. |
| Frequent issues litigated in the courts are: |
| • |
| Whether evidence must be suppressed (not allowed to be introduced at trial) because it was obtained |
| pursuant to an unreasonable search and seizure (violating the Fourth Amendment). This category might |
| involve a sub-issue about whether officers had sufficient probable cause to conduct a warrantless search. |
| Without a warrant, and without the suspect’s consent, officers generally may only conduct searches if |
| they have “probable cause” to do so; any evidence obtained without consent or probable cause can be |
| objected to, and ultimately ruled inadmissible by the court in trial, if illegally obtained. |
| • |
| Whether evidence must be suppressed because it was obtained while the suspect was “in custody” |
| without advising a suspect of his rights to remain silent, to speak to an attorney, and to the appointment |
| of an attorney if he cannot afford one (Fifth Amendment privilege against self-incrimination and Sixth |
| Amendment right to counsel), as required by the Supreme Court in the famous Miranda v. Arizona case. |
| The term often used to describe these rights is “Mirandizing,” which is named after the case. |
| • |
| Whether a state law or constitutional provision provides more protection than the U.S. Constitution. |
| Figure 5.4 |
| Both civil and criminal convictions are based on precedent. (Credit: PactoVisual/ pixabay/ License: |
| CC0) |
| 58 |
| Chapter 5 Criminal Liability |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Components of Crime |
| There are usually two components to criminal conduct that must be proven by the prosecutor. The prosecutor |
| prosecutes the case against the accused: mens rea (the criminal, or guilty, or “wrongful” mind) and actus |
| reus (the criminal, or guilty, or “wrongful” act). |
| Each statute creating a crime is supposed to include a description of: |
| a. |
| the mental state (mens rea) required to establish that the suspect committed the crime, coupled with |
| b. |
| a description of the conduct (actus reus) that the suspect must have done. |
| The statute generally also indicates the category of crime (felony/misdemeanor/gross misdemeanor). |
| Criminal Procedures |
| Generally, the first pleading filed by the prosecutor is called the information. (This step could be described as |
| the criminal counterpart to a civil “complaint.”) |
| The next stage is called the arraignment, where the defendant appears in court so that the court can |
| determine or confirm his or her identity, inform the defendant of the charge the prosecutor has filed against |
| him or her, and hear the defendant’s plea. |
| Then, there will be discovery and trial. In criminal cases, the jury will convict only if convinced “beyond a |
| reasonable doubt” that the defendant committed the crime, and the verdict must be unanimous. This type of |
| case involves a higher burden of proof than in civil cases. |
| Criminal and Civil Law |
| Criminal law addresses behaviors that are offenses against the public, society, or state. Examples of criminal |
| law offenses include assault, drunk driving, and theft. In contrast, civil laws address behavior that causes an |
| injury to the private rights of individuals in areas such as child support, divorce, contracts, property, and the |
| person. Examples of civil law offenses include libel, slander, or contract breaches. |
| Criminal and civil cases differ in who initiates the case, how the case is decided, what punishments or penalties |
| are issued, requirements of proof, and legal protections provided. |
| Chapter 5 Criminal Liability |
| 59 |
|
|
| Figure 5.5 |
| Civil and criminal cases involve the court system. (Credit: Brett Sayles/ pexels/ License: CC0) |
| Initiation and Roles |
| Criminal and civil cases are initiated differently, and the titles of the individuals involved differ slightly. Criminal |
| cases are only initiated by the federal or state government in response to a law being broken. The federal or |
| state governments are known as the prosecution. The prosecution is an attorney, or group of attorneys, hired |
| by the government to present a case against the accused. Criminal cases are usually titled something like |
| “State v. [last name of the defendant accused of a crime].” In criminal prosecutions, the victim is not a party to |
| the lawsuit, but might be a witness for the state at the trial. |
| In contrast, private parties initiate civil cases when they feel that someone has injured them. Again, civil cases |
| stem from breach of contract, custody cases, and attacks on one’s character. Private parties can include an |
| individual, a group, or a business. The person, group, or business who initiates the case is referred to as the |
| plaintiff or complainant. The accused is referred to as the defendant, in both criminal and civil proceedings. |
| Typically, there is a difference in the burden of proof for the two types of cases. In a criminal case, the |
| defendant must be proven guilty “beyond a reasonable doubt.” In a civil case, the defendant must be proven |
| liable through a “preponderance of the evidence.” In other words, the prosecution in a civil case must prove |
| that it is more probable than not that the defendant is liable. |
| In criminal cases, the defendant is entitled to an attorney and may be appointed an attorney if he or she is not |
| able to afford one. The state appoints the attorney. In contrast, all parties involved in a civil case are required |
| to secure their own legal representation. |
| Typically, civil and criminal laws use different terminology, and being found guilty or accountable in each type |
| of case results in different consequences. |
| In a civil action (lawsuit), the plaintiff is the person who is alleging that he or she has actually been harmed |
| (physically, financially, or in another manner), and the defendant is the one who is asked to pay damages or |
| otherwise compensate the plaintiff. Outside of financial compensation, the plaintiff may be ordered to do |
| something or refrain from doing something, which is referred to as injunctive relief. |
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|
|
| In the Liebeck v. McDonald’s case, a woman sued McDonald’s for serving hot coffee. The woman spilled hot |
| coffee on her lap while trying to add cream and sugar. The woman sued McDonald’s for negligence in a civil |
| suit. The issue centered on whether or not the coffee’s specific temperature was unreasonably hot. |
| McDonald’s lost the lawsuit. The compensatory verdict was $160,000. McDonald’s was found liable. |
| Conversely, if a defendant is convicted of committing a crime, the consequences are usually incarceration (jail/ |
| prison) and/or a fine (payment of money to the state). |
| The word used to describe the legal responsibility for harm in a civil case is liability, not guilt. Guilty is the word |
| used to describe a person found guilty of committing a crime in a criminal case. |
| Businesses can be charged with criminal acts as well. In 2017, Oliver Schmidt, former manager of a |
| Volkswagen engineering office near Detroit, was arrested. He faced years in prison for attempts to defraud the |
| United States, wire fraud, violation of the Clean Air Act, and a charge of giving an untrue statement under the |
| Clean Air Act. Schmidt’s actions directly violated a business law and, since his actions violated an established |
| law, he was held criminally liable. In December of 2017, Schmidt was sentenced to seven years in prison. |
| Professional Negligence |
| Professional negligence is often called malpractice. A professional’s duty of care is usually a duty to exercise |
| the degree of care, skill, diligence, and knowledge commonly possessed and exercised by a reasonable, |
| careful, and prudent professional of the same type in the state (or sometimes in the community). Along with |
| attorneys and health care providers, the following professionals might be sued for malpractice: accountants, |
| architects, engineers, surveyors, insurance brokers, real estate agents and brokers, and clergy. |
| For negligence, the usual kind of damages recoverable are compensatory, or money to compensate for the |
| injuries/damages incurred to make the person whole (e.g., money for medical bills, lost wages, loss of future |
| earning capacity, pain and suffering, emotional distress, property damage, etc.). |
| Assessment Questions |
| 1. Explain White Collar Crime. |
| 2. What is a pump-and-dump scheme? |
| 3. The crime of larceny includes: |
| 1. |
| The nontresspassory taking and controlling of personal property. |
| 2. |
| The trespassory taking and carrying away of real or personal property. |
| 3. |
| Joyriding. |
| 4. |
| The trespassory taking and control of personal property. |
| 4. Distinguish between larceny and embezzlement. |
| 5. What is the Foreign Corrupt Practices Act? |
| 6. Businesses can be charged with crimes. |
| a. |
| True. |
| b. |
| False. |
| Chapter 5 Criminal Liability |
| 61 |
|
|
| 7. The burden of proof is a criminal case is: |
| a. |
| Reasonable suspicion. |
| b. |
| Beyond a reasonable doubt. |
| c. |
| Preponderance of evidence. |
| d. |
| Clear and convincing evidence. |
| 8. Which of the following is a goal of an arraignment? |
| a. |
| The defendant is informed of the charge and enters a plea. |
| b. |
| Requires the defendant to bear the burden of proof |
| c. |
| Begins the inquisitorial system of adjudication. |
| d. |
| All of these are correct. |
| 9. The criminal act necessary to commit a crime is known as: |
| a. |
| Malice aforethought. |
| b. |
| Mens rea. |
| c. |
| Subjective fault. |
| d. |
| Actus reus. |
| 10. Distinguish between civil and criminal law. |
| Endnotes |
| Amadeo, Kimberly. Is Social Security a Ponzi Scheme? The Balance Small Business. Retrieved from: |
| https://www.thebalance.com/what-is-a-ponzi-scheme-history-examples-vs-pyramid-scheme-3305877. |
| CEO of “Penny Stock” Company Sentenced for Stock Manipulation Scheme. The United States Department of |
| Justice. September 11, 2018. Retrieved from: https://www.justice.gov/usao-ma/pr/ceo-penny-stock-company- |
| sentenced-stock-manipulation-scheme. |
| Schodolski, Vincent J. INSURERS COME UP AGAINST RICO RULE. Chicago Tribune. August 28, 2018. Retrieved |
| from: http://www.chicagotribune.com/news/ct-xpm-2000-06-17-0006170102-story.html. |
| Verschoor, Curtis C. How an Embezzler Stole Millions from a Small Company. AccountingWEB. January 27, 2011. |
| Retrieved from: https://www.accountingweb.com/aa/law-and-enforcement/how-an-embezzler-stole-millions- |
| from-a-small-company. |
| White-Collar Crime. FBI. May 03, 2016. Retrieved from: https://www.fbi.gov/investigate/white-collar-crime. |
| Work Within the Law. Lumen Learning. Retrieved from: https://courses.lumenlearning.com/workwithinthelaw/ |
| chapter/categories-and-examples-of-business-crime/. |
| Duignan, Brian. What Is the Difference Between Criminal Law and Civil Law? Encyclopædia Britannica. |
| Retrieved from: https://www.britannica.com/story/what-is-the-difference-between-criminal-law-and-civil-law. |
| Civil Law. The Free Dictionary. Retrieved from: https://legal-dictionary.thefreedictionary.com/civil%20law. |
| Vollman, Brenda, and Borough of Manhattan Community College. Criminal Justice. Lumen Learning. Retrieved |
| from: https://courses.lumenlearning.com/atd-bmcc-criminaljustice/chapter/1-3-the-difference-between-civil- |
| and-criminal-law/. |
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|
|
| Chapter Outline |
| 6.1 Intentional Torts and Negligence |
| 6.2 Product and Strict Liability |
| Introduction |
| Learning Outcome |
| • |
| Explain torts system application to business. |
| 6.1 |
| Intentional Torts and Negligence |
| Civil suits arise from damages suffered by one or more persons or entities at the hands of another person or |
| entity. The damage can happen in a variety of circumstances, and may be intentional or unintentional. Unlike |
| criminal cases, civil suits seek to provide some form of remedy for the loss suffered by an injured party. Civil |
| suits are decided by judges and juries based on the specific situation, especially when violation of statutes, or |
| laws, is not in question. |
| Figure 6.1 (Credit: Free-Photos/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 6 |
| The Tort System |
|
|
| Figure 6.2 |
| Civil suits are decided in court by judges and juries. (Credit: Coffee/ pixabay/ License: CC0) |
| Torts |
| Civil suits involve different causes of action, and they are included in one general classification: torts. The word |
| “tort” means “wrong” in French. Thus, torts are wrongs committed against others who suffer some form of |
| damage as a result. While these damages could also be the result of criminal action, the criminal element of |
| the matter is not tried in a civil lawsuit. The standard of proof is lower for civil suits, and a finding of liability in |
| a tort case does not necessarily translate to guilt in a criminal case. |
| The actor of the wrongs has historically been called a tortfeasor. When a wrong is committed by a tortfeasor, |
| damage is done to another. Tort law seeks to address this damage based on the circumstances of the issue, |
| which is based on fault. Civil lawsuits are used by the injured parties to seek redress for the loss associated |
| with the tort. Unlike criminal proceedings, redress is often provided in the form of money as opposed to |
| incarceration. As such, the burden of proof of fault is lower. The offender, or tortfeasor, who commits the act |
| is the accused in a civil suit. The plaintiff, who is the injured party, files the lawsuit on which the civil court will |
| make a decision. The offender ultimately becomes the defendant, who must respond to the accusations of the |
| plaintiff in a civil suit. |
| During tort litigation, the judge and jury have certain separate functions (Kionka, 2013): |
| Functions During a Tort Litigation |
| The Judge Decides Issues of Law |
| The Jury Decides Questions of Fact |
| The duty of the defendant to the plaintiff, if any |
| What happened |
| Table 6.1 |
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| Functions During a Tort Litigation |
| The Judge Decides Issues of Law |
| The Jury Decides Questions of Fact |
| The elements of the defense |
| Legal consequences of what happened |
| Application of legal rules |
| The damages suffered by the plaintiff |
| Table 6.1 |
| Harm |
| Two types of torts are intentional torts and negligence. Intentional torts occur as the result of a conscious |
| and purposeful act. Negligence occurs when an individual does not exercise duty of care. Torts are acts or |
| omissions that result in injury or harm to an individual in such a way that it leads to a civil wrong that occurs |
| as liability (WEX, n.d.). In tort law, harm can be defined as a loss or disadvantage suffered as a result of the |
| actions or omissions of another (WEX, n.d.). This loss can be physical harm, such as slipping and falling on a |
| wet floor, or personal property harm, such as allowing water to ruin furniture. The damage is the result of |
| what someone else did, or did not do, either intentionally or based on a lack of reasonable care. |
| There are two basic elements to torts: damages and compensation (Laws, tort.laws.com). Tort law acts to |
| compensate persons who have suffered damages at the hands of another (Baime, 2018). Tort law determines |
| the legal responsibility of the defendant and the value of the harm. Different types of torts look at different |
| types of circumstances. |
| Intentional Torts |
| Intentional torts are committed by an offender who understands that he or she is committing a tort. Intent |
| does not always equate to directly causing an end result. In some cases, the intent may be something else, |
| such as the possession of knowledge that some harm may occur. The harm may result from intentional action, |
| or due to some circumstance that the offender feels will be excusable (Kionka, 2013). |
| Some circumstances that could allow the defendant to argue that the action is excusable would include: |
| permission by the injured party, or defense of property, self, or another person (Kionka, 2013). If the injured |
| party agrees to allow the defendant to juggle knives and one slips and causes harm, the action might be |
| excusable to some extent. If a defendant caused harm to the plaintiff’s car while trying to avoid being hit by |
| the car, it would likely be excusable. |
| Different types of intentional torts are based on different circumstances and face different remedies, or |
| means of recovering losses (Baime, 2018): |
| • |
| Assault is an intentional tort that occurs when an individual has a reasonable apprehension of an |
| intentional act that is designed to cause harm to himself or herself, or to another person. |
| • |
| Malicious prosecution occurs when an individual files groundless complaints to initiate a criminal matter |
| against another. |
| • |
| Defamation occurs when an individual intentionally creates and promotes malicious falsehoods about |
| another. Defamation can occur in two ways: slander and libel. Slander is, in effect, when falsehoods are |
| spoken. Libel occurs when falsehoods are expressed in written or other recorded forums. |
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| • |
| Invasion of privacy involves unwanted production of negative public information. Different standards |
| apply to invasion of privacy based on the status of the individual as a public figure. |
| Negligence |
| Negligence is another type of tort that has two meanings. It is the name of a cause of action in a tort, and it is |
| a form of conduct that does not meet the reasonable standard of care (Kionka, 2013). The cause of action is |
| the reason for the damage, and the standard of care is based on the care that a reasonable person would |
| need in a given situation. Negligence is decided by determining the duty of the defendant, whether or not the |
| defendant committed a breach of that duty, the cause of the injury, and the injury itself. |
| For an action to be deemed negligent, there must be a legal duty of care, or responsibility to act, based on the |
| reasonable standard in a situation (Baime, 2018). An individual can be considered negligent if he agreed to |
| watch a child, but did not do so, and then harm came to the child. An individual would not be considered |
| negligent if he did not know that he was supposed to watch the child, or did not agree to watch the child. |
| Figure 6.3 |
| If an individual agrees to watch a child and the child is injured while that person pays attention to |
| her cell phone, it would be considered negligence. (Credit: JESHOOTScom/ pixabay/ License: CC0) |
| A reasonable person is defined as someone who must exercise reasonable care based on what he or she |
| knows about the situation, how much experience he or she has with the situation, and how he or she perceives |
| the situation (Kionka, 2013). In some cases, this knowledge could be based on common knowledge of |
| community matters, such as knowing that a bridge is closed for repairs. |
| In some cases, the duty of care is based on a special relationship, which is a relationship based on an implied |
| duty of care. This implied duty of care often comes about as a duty to aid, or a duty to protect another, e.g., a |
| nurse caring for patients in a hospital, or a lifeguard being responsible for swimmers in the guarded area |
| (Baime, 2018). A passerby does not have a duty to aid, but if the individual tries to help, then he or she is |
| responsible for acting responsibly. |
| The elements of a negligence cause of action are (Kionka, 2013): |
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| • |
| A duty by the defendant to either act or refrain from acting |
| • |
| A breach of that duty, based on a failure to conform to the standard of care by the defendant |
| • |
| A causal connection between the defendant’s action or inaction, and the injury to the plaintiff |
| • |
| Measurable harm that can be remedied in monetary damages |
| Foreseeability |
| Negligence case decisions are influenced by whether or not a defendant could have predicted that an action or |
| inaction could have resulted in the tort, or foreseeability (Baime, 2018). Responsibility is often based on |
| whether or not the harm caused by an action or inaction was reasonably foreseeable, which means that the |
| result was fairly obvious before it occurred (Baime, 2018). A person assisting an inebriated individual into her |
| car could be considered negligent due to the likelihood that harm would come to her while she is driving in an |
| intoxicated state. This situation is an example of the foreseeable probability of harm. |
| Conclusion |
| Intentional torts and negligence arise based on intentional and unintentional acts committed by individuals. |
| Damages are decided in civil courts by first determining fault and harm, and then by assigning a remedy. |
| Sometimes, the damage can be excused if the circumstances indicate that the defendant acted with |
| permission, or in his or her own defense. The main standard used to make a decision is the reasonable |
| standard of care: what would a reasonable person do? |
| 6.2 |
| Product and Strict Liability |
| Determination of fault and damages for intentional torts and negligence are based on the reasonable |
| standard of care. Another form of torts looks at liability without fault, or strict liability. Strict liability |
| determines liability, or harm, based on reasons other than fault (CCBC Legal Studies, n.d.). The mistakes |
| leading to harm can be completely unintentional, and in some cases, unavoidable. Yet, damage is done, and a |
| civil suit arises. |
| Strict Liability |
| Strict liability provides a remedy when harm is suffered through no intentional fault. The courts needed to |
| create a standard that would cover this form of tort, or one without fault. The courts came up with the |
| abnormally dangerous activity standard, which assigns responsibility when an individual engages in some |
| form of dangerous activity, even if care is taken to avoid mishap (CCBC Legal Studies, n.d.). If a homeowner |
| has horses in a pasture that is bounded by electric fencing, it can be determined that the homeowner |
| exercised reasonable care. However, suppose that the electricity goes down, the horses get out onto the road, |
| and an accident occurs as a result. In this case, the owner is responsible, even though he took reasonable care |
| and the event was unforeseen. |
| Chapter 6 The Tort System |
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|
|
| Figure 6.4 |
| If horses get out of a fenced-in area, the owner would be liable for any damage they cause while |
| loose. (Credit: Slack/ pexels/ License: CC0) |
| For a court to assign strict liability based on abnormally dangerous activities, the activity must meet certain |
| criteria. The court must establish that at least four of the following six factors are present (CCBC Legal Studies, |
| n.d.): |
| • |
| The activity poses a high degree of risk of harm to a person, the land of another, or the property owned |
| by another. |
| • |
| The harm resulting from this activity would likely be substantial. |
| • |
| The use of reasonable care would not eliminate this risk. |
| • |
| The activity is not something that would be considered a matter of common usage. |
| • |
| The activity is not appropriate for the place where it occurs. |
| • |
| The danger of the activity overshadows the benefit it poses to a given community. |
| In essence, the basis for determining strict liability is the extent of the risk involved in the activity. This basis |
| could also apply to the ownership of dangerous pets. A dog that is known to be aggressive would qualify the |
| owner for strict liability should it get out and bite someone. The courts would find that the owner knew, or |
| should have known, that the dog was dangerous and had a propensity to cause harm (Kionka, 2013). |
| Trespass |
| In some situations, the owner of the dangerous activity might not be held liable. One such situation is |
| trespassing. Trespassing occurs as an individual enters or remains upon property owned by another without |
| permission (Kionka, 2013). In the case of trespassing, the owner of the property does not have a duty to make |
| the premises safe based on reasonable care for the trespasser (Kionka, 2013). Also, the owner does not have a |
| responsibility to cancel or alter activities on the premises to avoid endangering the trespasser (Kionka, 2013). |
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| Figure 6.5 |
| Train tracks are a common area for trespassing. (Credit: Muscat_Coach/ pixabay/ License: CC0) |
| In some cases, however, the property owner could be held liable (Kionka, 2013): |
| • |
| When the area in question is a common place for trespassing |
| • |
| When the owner knows a trespasser is present |
| • |
| When the trespasser needs aid, then the owner has a duty to rescue him or her |
| • |
| When the trespasser is a child, and the dangerous activity is deemed as an attractive nuisance, or an |
| attraction that a reasonable child would wish to view |
| Even though trespassing can present an exception to liability in the presence of a dangerous activity, it is not a |
| given. There are numerous exceptions that allow for liability. In effect, strict liability can occur in a given |
| situation even when the property owner has provided care that goes above and beyond what is reasonable. |
| The court does not need to establish proof of lack of due care when applying strict liability to a case (Baime, |
| 2018). |
| Product Liability |
| Individuals are not always the defendants involved in civil suits. Manufacturers, wholesalers, distributors, and |
| retailers can also be named in torts that pertain to products and qualify as strict liability (CCBC Legal Studies, |
| n.d.). Some products contain flaws that were not intentionally created; such flaws may not be discovered until |
| an individual suffers harm as a result of using them. |
| It is not always possible to conclusively prove that an act or omission was responsible for the harm (Baime, |
| 2018). As a result, the courts developed the doctrine of res ipsa loquitor, which means that whatever it is |
| speaks for itself. The burden of proof shifts from the plaintiff to the defendant, who must disprove negligence. |
| However, the plaintiff must first establish three factors (Baime, 2018): |
| • |
| The defendant had control over the product in question while it was being manufactured. |
| • |
| Under normal use and circumstances, the product would not cause damage or harm, but damage or |
| harm has occurred in the case in question. |
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| • |
| The behavior of the plaintiff did not significantly contribute to the harm caused. |
| The doctrine of res ipsa loquitor does not establish proof of negligence, but it does allow the jury to infer what |
| is not explicitly available pertaining to negligent acts or omissions on the part of the defendant (Baime, 2018). |
| Negligence can occur when products are created because defects can harm consumers. Think about the |
| potential harm that would occur if brake manufacturers were negligent. This negligence would cause brakes |
| to have flaws, which would prevent them from doing their job of stopping cars. If a car does not stop, people |
| will likely be injured. The manufacturing defect would result in a product liability lawsuit, based on legal |
| responsibility for the harmful consequences proximately caused by the product defect (Baime, 2018). Since the |
| courts would not be able to see the negligence occurring, the courts would base their decision on res ipsa |
| loquitor and the fact that the brakes would not normally fail under normal use by the driver. |
| Figure 6.6 |
| If brakes do not work like they are supposed to, it could be the result of a manufacturing defect |
| that would result in product liability. (Credit: Valtercirillo/ pixabay/ License: CC0) |
| The Unreasonably Dangerous Product Standard |
| In the case of product liability, the court uses an unreasonably dangerous product standard to determine |
| liability. The unreasonably dangerous product would be so dangerous that the danger would be beyond the |
| expectation of the user, and a less dangerous option could have been produced instead (Kionka, 2013). This |
| type of unreasonably dangerous product often falls into one of three categories (Kionka, 2013): |
| • |
| A flaw in the manufacturing process that occurred because the manufacturer failed to exercise proper |
| care during manufacturing |
| • |
| A defect in the design of the product, which makes it dangerous, and safer alternatives are available and |
| economically feasible |
| • |
| The product includes insufficient warnings or instructions for the proper use of the product and its |
| potential dangers |
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| Defenses |
| There are defenses to product liability claims. In some cases, the plaintiff’s own behaviors contribute to his or |
| her injuries, based on his or her own negligence. This situation is known as contributory negligence. |
| Contributory negligence, when determined by the court, prevents any recovery of damages by the plaintiff |
| (Baime, 2018). So, if the court finds contributory negligence, the plaintiff is unable to recover any damages for |
| the injury. Two forms of contributory negligence are assumption of risk and misuse. |
| Assumption of risk is one defense. In some cases, the defendant can argue that the user assumed the risk of |
| using the product if he or she used the product while knowing that the defect in the product created a risk |
| (CCBC Legal Studies, n.d.). An individual who purchases a saw and sees that the guard is too small to cover the |
| teeth, but decides to use it anyway, is assuming the risk of using the product. If the saw cuts the individual, |
| then the manufacturer could argue that the person assumed the risk because he saw the defect, understood |
| the risk, and used the saw anyway. |
| Another defense is product misuse. In some cases, an individual will use a product in ways that it is not meant |
| to be used (CCBC Legal Studies, n.d.). The user might not be aware of a defect, and he or she proceeds to use |
| the product incorrectly. Misuse by the individual would be to blame for any resulting harm. |
| Figure 6.7 |
| Using a chainsaw with bare feet could be dangerous and add to the risk of use without a guard. If |
| the plaintiff suffered harm because his bare foot could not hold the wood down properly, he could be |
| responsible for comparative negligence. (Credit: edman_eu/ pixabay/ License: CC0) |
| Plaintiffs might also be responsible for comparative negligence. With comparative negligence, the plaintiff’s |
| own actions in the use of the product contributed to the harm caused by the product, but the plaintiff might |
| still receive damages (CCBC Legal Studies, n.d.). The amount of negligence on behalf of each part (plaintiff and |
| defendant) is compared to determine the damages to which the plaintiff is entitled (Baime, 2018). If a plaintiff |
| is found to be 30% responsible, and the defendant 70% responsible, then the plaintiff would be entitled to 70% |
| of the damages suffered. |
| Chapter 6 The Tort System |
| 71 |
|
|
| Conclusion |
| In some cases, a plaintiff suffers harm, but fault is not easily determined, or fault is not the issue. A defendant |
| can exercise reasonable care while the nature of the activity lends itself to risk of harm. Products could have |
| obvious or hidden defects that cause harm to another. When defects occur, the plaintiff has the ability to file a |
| civil suit against the entity that is responsible for the harm-causing defect. The plaintiff might also share some |
| responsibility in the harm, and based on product liability, the court decision will be adjusted accordingly. |
| Assessment Questions |
| 1. Define Torts. |
| 2. An example of an intentional tort is: |
| a. |
| Defamation. |
| b. |
| Assault. |
| c. |
| Malicious prosecution. |
| d. |
| All of the above. |
| 3. When an individual creates and promotes malicious falsehoods about another that individual may be liable |
| for: |
| a. |
| Libel. |
| b. |
| Slander. |
| c. |
| Defamation. |
| d. |
| All of the above. |
| 4. Describe Negligence. |
| 5. All of the following are elements of negligence except: |
| a. |
| A reasonable person. |
| b. |
| A duty by the defendant to either act or refrain from acting. |
| c. |
| A breach of a duty owed by defendant. |
| d. |
| Measurable harm. |
| 6. Which of the following is a special relationship giving rise to a duty to act to aid or protect one in peril? |
| a. |
| Hotel and guest. |
| b. |
| Cousin to cousin. |
| c. |
| School principal and student. |
| d. |
| Hotel and guest, and school principal and student. |
| 7. If an activity causes a foreseeable and highly significant risk of physical harm even when reasonable care is |
| exercised by all actors, and the activity is not one of common usage, it is: |
| a. |
| Proximate cause. |
| b. |
| Abnormally dangerous. |
| c. |
| Negligence. |
| d. |
| None of these are correct. |
| 8. What is an attractive nuisance? |
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| 9. The elements of res ipsa loquitor that a plaintiff must establish in a product liability lawsuit include all of the |
| following except: |
| a. |
| The defendant breached his or her duty of care. |
| b. |
| The defendant had control over the product in question while it was being manufactured. |
| c. |
| Under normal circumstances, the product would not cause damage or harm, but damage or harm has |
| occurred in the case in question. |
| d. |
| The behavior of the plaintiff did not significantly contribute to the harm caused. |
| 10. Describe the differences between contributory and comparative negligence. |
| Endnotes |
| Baime. E. (2018). Fundamentals of tort law. Retrieved from: https://nationalparalegal.edu/ |
| FundamentalsTortLaw.aspx. |
| Cornell Law School. (n.d.). Tort. Retrieved from: https://www.law.cornell.edu/wex/tort. |
| Kionka, E. J. (2013). Torts (5th ed.). St. Paul, MN: West Academic Publishing. Retrieved from: |
| https://lscontent.westlaw.com/images/content/Torts5th.pdf. |
| Baime. E. (2018). Fundamentals of tort law. Retrieved from: https://nationalparalegal.edu/ |
| FundamentalsTortLaw.aspx. |
| CCBC Legal Studies (n.d.) Strict liability. Retrieved from: https://ccbclegalstudiesbusinesslaw.wordpress.com/ |
| unit-1-foundations-of-law/torts/strict-liability/. |
| Kionka, E. J. (2013). Torts (5th ed.). St. Paul, MN: West Academic Publishing. Retrieved from: |
| https://lscontent.westlaw.com/images/content/Torts5th.pdf. |
| Chapter 6 The Tort System |
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|
| Chapter Outline |
| 7.1 Consideration and Promissory Estoppel |
| 7.2 Capacity and Legality |
| 7.3 Breach of Contract and Remedies |
| Introduction |
| Learning Outcome |
| • |
| Analyze the principles of contract law and how they apply to businesses. |
| 7.1 |
| Consideration and Promissory Estoppel |
| A contract is defined as an agreement between two or more parties that is enforceable by law. |
| To be considered enforceable by law, a contract must contain several elements, including offer and |
| acceptance, genuine agreement, consideration, capacity, and legality. |
| Figure 7.1 (Credit: edar/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 7 |
| Contract Law |
|
|
| Figure 7.2 |
| Before a contract can become legal and enforceable, several elements must first be in place. |
| (Credit: rawpixel/ pixabay/ License: CC0) |
| The key to a contract is that there must be an offer, and acceptance of the terms of that offer. An offer is a |
| proposal made to demonstrate an intent to enter a contract. Acceptance is the agreement to be bound by the |
| terms of the offer. Offers must be made with intent, must be definite and certain (i.e., the offer must be clearly |
| expressed for it to be enforceable), and must be communicated to the offeree. An acceptance must |
| demonstrate the willingness to consent to all of the terms of the offer. |
| Genuine agreement, i.e., “a meeting of the minds,” is also required. Agreement can be destroyed by fraud, |
| misrepresentation, mistake, duress, or undue influence. |
| Consideration must be included in contracts. Consideration is a thing of value promised in exchange for |
| something else of value. This mutual exchange binds the parties together. |
| Capacity to contract is the next element required for a valid agreement. The law presumes that anyone |
| entering a contract has the legal capacity to do so. Minors are generally excused from contractual |
| responsibility, as are mentally incompetent and drugged or drunk individuals. |
| Finally, legality is the last element considered. Parties entering into contracts that involve illegal conduct may |
| not expect judicial relief to have that contract enforced. This theory has also been applied to conduct that |
| would be considered in opposition to public policy. |
| Consideration and Promissory Estoppel |
| Contract law employs the principles of consideration and promissory estoppel. |
| Consideration |
| In most cases, consideration need not be pecuniary (monetary). Most contracts are enforceable only if each |
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| party gets consideration from the agreement. Consideration can be money, property, a promise, or some |
| right. For instance, when a music company sells studio equipment, the promised equipment is the |
| consideration for the buyer. The seller’s consideration is the money the buyer promises to pay for the |
| equipment. |
| Promissory Estoppel |
| The promissory estoppel doctrine is an exception to the requirement of consideration for contracts. |
| Promissory estoppel is triggered when one party acts on the other party’s promise. In cases where it is |
| triggered, there is harm or severe injustice to the party who acted because they relied on the other party’s |
| broken promise. |
| The doctrine of promissory estoppel allows aggrieved parties to pursue justice or fairness for the performance |
| of a contract in court, or other equitable remedies, even in the absence of any consideration. Its legal |
| application may vary from state to state, but the basic elements include: |
| • |
| A legal relationship existed between the parties. |
| • |
| A promise was made. |
| • |
| There was reliance on the promise that caused one party to act before any real consideration was |
| exchanged. |
| • |
| A substantial and measurable detriment occurred as a result of the failure to perform on the contract. |
| • |
| An unconscionable result, or gross injustice, resulted from the broken promise. |
| If it is found that these elements are satisfied and that the doctrine of estoppel is applicable, then the court will |
| issue the appropriate damages in the form of reliance damages to restore the aggrieved party to the position |
| they were in prior to the broken promise. Expectation damages are not usually available if promissory |
| estoppel is being claimed. |
| An example of how this principle would apply is: |
| E X A M P L E 7 . 1 |
| After a bidding war for his services, Bob turns down a job offer with We are the Best, LLC in Miami, Florida |
| (where he lives), and accepts a dream job offer from MegaCorp Co. in San Francisco, California. The offer |
| contains a specific start date, compensation terms, benefits outline, and more. However, it does not include |
| relocation expenses or provisions. The company is aware of his plans to move across the country for the sole |
| purpose of taking this dream role. Bob breaks his Miami lease with penalty and spends approximately |
| $13,000 in moving and travel costs. As the cost of living in San Francisco is much higher than in Miami, he |
| puts down a much pricier first and last month’s rent and security deposit payment than he is used to. Within |
| two days of his planned start date, he receives a call from management at MegaCorp Co. stating that the |
| company has changed its mind and decided to go in a different direction. If Bob brings a promissory |
| estoppel suit, he will likely be entitled to all of the costs that he incurred while anticipating the start of the |
| promised role (i.e., penalty for the broken lease, moving costs, difference in the rental costs, cost of breaking |
| the new lease, if necessary, etc.) Following reimbursement of his costs, Bob will be returned to the same |
| position he was in prior to the broken promise. However, the company will not likely be required to reopen |
| Chapter 7 Contract Law |
| 77 |
|
|
| The doctrines of consideration and promissory estoppel are essential to an understanding of how contracts |
| are formed and enforced in the United States. |
| 7.2 |
| Capacity and Legality |
| For a contract to be legally binding, the parties entering into the contract must have the capacity to do so. As |
| a legal matter, there are certain classes of people who are presumed to have no capacity to contract. These |
| include legal minors, the mentally ill, and those who are intoxicated. If people meeting these criteria enter into |
| a contract, the agreement is considered voidable. If a contract is voidable, then the person who lacked |
| capacity has the choice to either end the contract or continue with it as agreed upon. This design is meant to |
| protect the party lacking capacity. |
| Following are some examples of the application of these rules. |
| Minors Have No Capacity to Contract |
| In most states, minors under the age of 18 lack the capacity to make a contract and may therefore either |
| honor an agreement or void the contract. However, there are a few exceptions to this rule. In most states, a |
| contract for necessities (i.e. food and clothing) may not be voided. Also, in most states, the contract can no |
| longer be voided when the minor turns 18. |
| Mental Incapacity |
| If a person lacks the mental capacity to enter a contract, then either he or she, or his or her legal guardian, |
| may void it, except in cases where the contract involved necessities. In most states, mental capacity is |
| measured against the “cognitive standard” of whether the party understood its meaning and effect. |
| the role for him or give him the job, as originally anticipated. Also, he will not likely be awarded any damages |
| for the job that he turned down with We are the Best, LLC, as expectation damages are not usually available. |
| E X A M P L E 7 . 2 |
| Mary, 16, an athlete, signs a long-term endorsement deal with a well-known brand and is compensated for |
| several years. At age 20, she decides she wants to take a better endorsement deal, so she tries to void the |
| agreement on the grounds that it was made when she was a minor and that she lacked capacity at that time. |
| Mary will not likely succeed in having her agreement voided, as she has passed the period of incapacity. |
| E X A M P L E 7 . 3 |
| Mr. Williams contracted to sell a patent. Later, however, he claimed that he lacked capacity to enter the |
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| Voluntary Intoxication – Drugs and Alcohol |
| Courts generally do not find lack of capacity to contract for people who are voluntarily intoxicated. The |
| rationale for this decision is found in the reasoning that individuals should not be allowed to side-step their |
| contractual obligations by virtue of their self-induced states. By another token, however, courts also seek to |
| avoid the undesirable result of allowing the sober party to take advantage of the other person’s condition. |
| Therefore, if a party is so inebriated that he or she is unable to understand the nature and consequences of |
| the agreement, then the contract may be voided by the inebriated party. |
| Legality |
| Contracts must be created for the exchange of legal goods and services to be enforced. An agreement is void |
| if it violates the law, or is formed for the purpose of violating the law. Contracts may also be found voidable if |
| they are found violative of public policy, although this is rarer. Typically, this conclusion is only invoked in clear |
| cases where the potential harm to the public is substantially incontestable, eluding the idiosyncrasies of |
| particular judges. |
| For a contract to be binding, it must not have a criminal or immoral purpose or go against public policy. For |
| example, a contract to commit murder in exchange for money will not be enforced by the courts. If performing |
| the terms of the agreement, or if formation of the contract, will cause the parties to engage in activity that is |
| illegal, then the contract will be deemed illegal and will be considered void or “unenforceable,” similar to a |
| nonexistent contract. In this case, there will not be any relief available to either party if they breach the |
| contract. Indeed, it is a defense to a breach of contract claim that the contract itself was illegal. |
| agreement. He, therefore, sought to have the contract voided. Williams based his claim on the fact that he |
| had been diagnosed as manic-depressive and had received treatment from a variety of mental hospitals for |
| this condition. His doctor stated that he was unable to properly evaluate business opportunities and |
| contracts while in a “manic” state. A California Court of Appeals, evaluating a similar situation, refused to |
| terminate the contract and stated that even in his manic state, the party was capable of contracting, as his |
| condition may have impaired his judgment but not his understanding of the contract. With other mental |
| conditions, a different legal conclusion could be reached. |
| E X A M P L E 7 . 4 |
| In the late 1900s, the owner of a significant amount of stock went on a three-month drinking binge. A local |
| bank that was aware of his consistent inebriation hired a third party to contract with him. The third party |
| succeeded in getting him to sell his stock for about 1.5% of the worth of its total value. When the duped |
| seller ended his binge a month later, he learned that the third party had sold the stock to the local bank |
| behind the deal. He then sued the third party. Ultimately, the case was decided by the U.S. Supreme Court, |
| which found that the agreement was void because both the bank and the third party knew that the plaintiff |
| was unaware of what he was doing when he entered the contract. The bank was required to return the |
| shares to the plaintiff, minus the 1.5% amount of real value that he had been paid for the shares. |
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| Some examples of contracts that would be considered illegal are contracts for the sale or distribution of illegal |
| drugs, contracts for illegal activities such as loansharking, and employment contracts for the hiring of |
| undocumented workers. |
| An understanding of the several theories outlined herein for establishing (or challenging) capacity and legality |
| in contract law is essential to this area of law. |
| 7.3 |
| Breach of Contract and Remedies |
| Once a contract is legally formed, both parties are generally expected to perform according to the terms of the |
| contract. A breach of contract claim arises when either (or both) parties claim that there was a failure, without |
| legal excuse, to perform on any, or all, parts and promises of the contract. |
| Several inquiries are triggered when a breach of contract claims is initiated. The first step is to determine |
| whether a contract existed in the first place. If it did, the following questions may be asked: What did the terms |
| of the contract require of the parties? Were the contractual terms modified at any point? Did the breach |
| actually occur? Was the claimed breach material to the contract? Does any legal excuse or defense to |
| enforcement of the contract exist? What damages were caused by the breach? |
| Material vs. Minor Breach |
| The parties’ obligations and remedies for a breach of contract depend on whether the breach is considered |
| material or minor. |
| When something substantially different from what was expected under the terms of the contract is delivered, |
| the breach will be considered material. For example, the breach will be considered material if the contract |
| promises the delivery of Christmas ornaments, but the buyer receives a box of candies. In the case of a |
| material breach, the non-breaching party has the right to all remedies for breach of the entire contract and is |
| no longer expected to perform their obligations. In considering whether a breach is material, courts will |
| determine whether the non-breaching party still received a benefit, and if so, how much was received, |
| adequate compensation for the damages, the extent of the performance (if any) by the breaching party, any |
| hardship to the breaching party, the negligence or intent behind the behavior of the breaching party, and |
| finally, the possibility that the breaching party will perform the remainder of the contract. |
| There are times, however, that despite the breaching party’s failure to perform some of the contract, the other |
| party still receives a majority of the goods or services specified in the contract. In this case, the breach will be |
| E X A M P L E 7 . 5 |
| In a state where gambling is illegal, two parties enter into an employment contract for the hiring of a |
| blackjack dealer. The contract would be void because the contract requires the employee to perform illegal |
| gambling activities. If the blackjack dealer tries to recover any unpaid wages for work completed, his claim |
| will not be recognized because the courts will treat the contract as if it never existed. |
| By contrast, parties enter a contract that involves the sale of dice to a known dealer in a state where |
| gambling is unlawful. The contract would not be considered void because the act of selling dice, in and of |
| itself, is not illegal. |
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| considered minor. For example, the breaching party may be late on delivering goods or services promised |
| under a contract that does not specify a firm delivery date and that doesn’t state that time is of the essence. In |
| this case, a reasonably short delay would likely only be considered a minor breach of the contract. |
| Consequently, the non-breaching party would still be required to perform as pursuant to the contract. |
| However, damages may be available to them if they suffered some harm as a result of the delay. |
| Remedies |
| Typically, the remedies that will be available if a breach of contract is found are money damages, restitution, |
| rescission, reformation, and specific performance. |
| Figure 7.3 |
| When there is a breach of contract, the courts might get involved to help determine the remedy. |
| (Credit: succo/ pixabay/ License: CC0) |
| Money damages include compensation for financial losses caused by the breach. |
| Restitution restores the injured party to status quo or the position they had prior to the formation of the |
| contract, by returning to the plaintiff any money or property given pursuant to the contract. This type of relief |
| is typically sought when a contract is voided by courts due to a finding that the defendant is incompetent or |
| lacks capacity. |
| Rescission or reformation may be available to parties who enter into contracts by mistake, fraud, undue |
| influence, or duress. Rescission terminates the duties of both parties under the contract, while reformation |
| allows courts to equitably change the contract’s substance. |
| Specific performance compels one party to perform the promises stated in the contract as nearly as |
| practicable. Specific performance is only mandated when money damages do not adequately compensate for |
| the breach. Personal service, however, may not be used to compel specific performance, since doing so would |
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| constitute forced labor, i.e. slavery, which is in violation of the U.S. Constitution. |
| Inevitably, when valid contracts are created, the potential for breach exists. An understanding of what |
| happens when a contract’s terms are breached is fundamental to an understanding of contract law. |
| Assessment Questions |
| 1. What is the definition of a contract? |
| 2. The elements of a contract include all but the following element: |
| a. |
| Offer and acceptance. |
| b. |
| Consideration. |
| c. |
| Capacity. |
| d. |
| Promissory Estoppel. |
| 3. What are the ways an agreement can be invalidated? |
| a. |
| Fraud. |
| b. |
| Misrepresentation. |
| c. |
| Undue influence. |
| d. |
| All of the above. |
| 4. Describe the concept of Promissory Estoppel. |
| 5. Consideration may include any of the following except: |
| a. |
| A promise. |
| b. |
| A gift. |
| c. |
| Property. |
| d. |
| Money. |
| 6. What happens when a person lacks the legal capacity to enter into a contract? |
| 7. Which of the following is most likely to be classified as a necessity for which a minor will be held liable on a |
| contract? |
| a. |
| A television. |
| b. |
| School supplies. |
| c. |
| Education. |
| d. |
| Food. |
| 8. A minor can avoid a contract to purchase a car if: |
| a. |
| The car has been destroyed. |
| b. |
| The car has been damaged. |
| c. |
| He or she grows tired of it. |
| d. |
| All of the above. |
| 9. When can a mentally incompetent person void a contract? |
| 10. Examples of illegal contracts include all but the following: |
| a. |
| Contracts for the sale or distribution of heroin. |
| b. |
| Contracts for loansharking. |
| c. |
| Contracts in consideration of marriage. |
| d. |
| Employment contracts for the hiring of undocumented workers. |
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| 11. Define a material breach. |
| 12. Typical remedies available for a breach of contract include: |
| a. |
| Money damages. |
| b. |
| Rescission. |
| c. |
| Specific Performance. |
| d. |
| All of the above. |
| 13. Distinguish between rescission and reformation. |
| 14. Courts of equity will not grant specific performance of contracts: |
| a. |
| For a personal service contract. |
| b. |
| For the sale of real estate. |
| c. |
| For the sale of the original manuscript of a rare edition book. |
| d. |
| All of these are correct. |
| 15. Define restitution. |
| Endnotes |
| Promissory Estoppel: Requirements and Limitations of the Doctrine. University of Pennsylvania Law School. |
| Retrieved from: https://scholarship.law.upenn.edu/cgi/ |
| viewcontent.cgi?article=9407&context=penn_law_review. |
| Promissory Estoppel as a Substitute for Consideration. LawShelf Educational Media. Retrieved from: |
| https://lawshelf.com/videos/entry/contract-law-promissory-estoppel-as-a-substitute-for-consideration. |
| US Legal, Inc. Consideration. Contracts. Retrieved from: https://contracts.uslegal.com/consideration/. |
| Stim, R. Consideration: Every Contract Needs It. Nolo. 23 Apr. 2015. Retrieved from: www.nolo.com/legal- |
| encyclopedia/consideration-every-contract-needs-33361.html. |
| What Is ‘Consideration’ and How Much Is Required? Findlaw. Retrieved from: |
| https://smallbusiness.findlaw.com/business-contracts-forms/what-is-consideration-and-how-much-is- |
| required.html. |
| Bradley, J. The Legal Capacity of a Contract. November 21, 2017. Retrieved from: |
| https://smallbusiness.chron.com/legal-capacity-contract-62816.html. |
| Capacity To Enter Into Contracts – Contract Law. https://laws.com/. Retrieved from: https://contract- |
| law.laws.com/legality/capacity-to-enter-into-contracts. |
| Can a Minor Enter into a Contract? HG.org. Retrieved from: https://www.hg.org/legal-articles/can-a-minor- |
| enter-into-a-contract-34024. |
| Breach of Contract, Remedies that can be Pursued. HG.org. Retrieved from: https://www.hg.org/legal-articles/ |
| breach-of-contract-legal-remedies-that-can-be-pursued-22797. |
| Remedies for Breaches of Contract. LawTeacher. Retrieved from: https://www.lawteacher.net/free-law-essays/ |
| contract-law/remedies-for-breaches-of-contract-law-essay.php. |
| Contracts—termination and contractual claims and remedies—overview. Lexis PSL. Retrieved from: |
| https://www.lexisnexis.com/uk/lexispsl/bankingandfinance/document/391289/5FKM- |
| GJ81-F185-X1CM-00000-00/Contracts_termination_and_contractual_claims_and_remedies_overview. |
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| Chapter Outline |
| 8.1 The Nature and Origins of Sales Contracts |
| 8.2 Warranties and Sales Contracts |
| Introduction |
| Learning Outcome |
| • |
| Recognize nuances of contracts pertaining to sales. |
| 8.1 |
| The Nature and Origins of Sales Contracts |
| Features of Sales Contracts |
| Commercial enterprises that engage in buying and selling practices need to be aware of the features and |
| nature of sales contracts. A contract of sale is a specific type of contract in which one party is obligated to |
| deliver and transfer ownership of a good to a second party, who in turn is obligated to pay for the good in |
| money, or its equivalent. The party who is obligated to deliver the good is known as the vendor or seller. The |
| party who is obligated to pay for the good is known as the vendee or buyer. |
| It has generally been established that there are six main features of sales contracts. Sales contracts are: |
| 1. |
| Consensual: they are perfected by mere consent without the need for any additional acts |
| 2. |
| Bilateral: both parties in the contract are bound to fulfill reciprocal obligations toward each other |
| 3. |
| Onerous: the good sold is conveyed in consideration of the price, and the price paid is conveyed in |
| consideration of the good |
| Figure 8.1 (Credit: JESHOOTS-com/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 8 |
| Sales Contracts |
|
|
| 4. |
| Commutative: the good sold is considered to be the equivalent of the price, and vice versa |
| 5. |
| Nominate: this type of contract has a special designation (i.e., sale) |
| 6. |
| Principal: the validity does not depend upon the existence of other contracts |
| Sources of Law for Sales Contracts |
| Only in very limited circumstances (such as in the buying and selling of stocks) does federal law govern sales |
| contracts. Until the 1950s, there were two main sources of law for sales contracts: state common law and state |
| statutory law. Thus, the laws governing sales contracts differed from state to state. As interstate commercial |
| activity grew in importance, there was a need for a uniform law for sales transactions that would harmonize |
| rules across the states. Therefore, in 1952, the Uniform Commercial Code (UCC)was created to govern |
| business transactions. All 50 states have adopted the Code, but each has the power to modify it, in line with |
| the wishes of the state legislature. |
| The Uniform Commercial Code |
| The UCC categorizes items that can be bought or sold into three types: |
| 1. |
| Goods are defined in Section 2-105 of the UCC as tangible items “which are movable at the time of |
| identification to the contract for sale.” Therefore, the primary features of goods are that they are movable |
| and tangible. Refrigerators, paper, and furniture are all examples of goods. |
| 2. |
| Services are items that are movable but not tangible. Accounting is an example of a service. |
| 3. |
| Realty describes non-good items that are tangible but not movable. Under this definition, commercial |
| and residential property are classed as realty. |
| These definitions have created some grey areas that have been clarified by the courts in their interpretation of |
| the UCC. In the 2008 case Crown Castle Inc. et al. v. Fred Nudd Corporation et al., a case in which the |
| telecommunications company Crown Castle sued a cell phone tower installation firm for the construction of |
| faulty towers, the courts had to determine whether cell phone towers (monopoles) should be classified as |
| movable (and hence goods) or non-movable (and therefore realty). Ultimately, it was determined that |
| monopoles are goods. Items that are attached to realty (e.g. a counter or a bar) and that are used for business |
| activities are described as trade fixtures and treated as goods. Software licenses are not tangible, but they are |
| also not movable, and have been treated in different ways: as goods, a mixed sale (a tangible item tied to an |
| intangible item), and pure services. Items such as soil and clay may be treated as goods even if they are part of |
| immovable land because they can be extracted and moved. Crops that are sold while they are still growing on |
| the land are also considered to be goods even though they are technically immovable while growing. |
| Article 2 of the UCC specifically pertains to sales contracts of goods. It defines a sale as a transaction that |
| involves “the passing of title from the seller to the buyer for a price.” However, merchants are classified as a |
| separate entity under the terms of the UCC. This distinction is important because the Code contains provisions |
| that specifically apply to merchants and place greater duties on merchants to protect private citizens. There |
| are four ways in which an entity can be classified as a merchant: |
| Classification |
| Examples |
| Table 8.1 |
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| An agent who regularly sells goods as part of |
| his or her business or trade |
| A seller on an online auction site |
| An individual who employs other people to sell |
| goods |
| The owner of a clothing store |
| A person who works for a person who sells |
| goods |
| An employee at a grocery retailer |
| Any entity who self-identifies as a merchant |
| An individual who describes himself or herself as a |
| merchant in corporate documents |
| Table 8.1 |
| Formation of Sales Contracts under the UCC |
| Sales contracts require most of the same components as general contracts, but the UCC includes some |
| provisions that specifically pertain to the creation of sales contracts. First, the UCC includes a new category of |
| offer. Basic contract law states that for an offer to be valid, it has to have “definiteness of terms.” In the UCC, |
| most of that particular rule is modified for greater flexibility. If the parties have “open” (in other words, “not |
| definite”) terms, the UCC addresses the situation with an overlay of “reasonableness”—for example, if no time |
| for performance is designated, the performance must occur within a “reasonable” time. As a result, the |
| following terms are legally allowed to be “open,” and there is a “default” provision that will apply under the |
| UCC: |
| Open Term |
| Default |
| Applicable |
| UCC |
| Provision |
| Price |
| If price is not named, the default is “reasonable price.” |
| UCC |
| 2-305(1) |
| Payment |
| If payment is not named, default is “due at the time and place at |
| which the buyer is to receive the goods.” |
| UCC |
| 2-310(a) |
| Delivery |
| If delivery is not named, the default is “buyer normally takes delivery |
| at the seller’s place of business.” |
| UCC |
| 2-308(a) |
| Duration of an |
| Ongoing |
| Contract |
| If duration of an ongoing contract is not named, the default is “buyer |
| normally takes delivery at the seller’s place of business.” |
| UCC |
| 2-308(a) |
| Table 8.2 |
| The only term that really cannot be left open is the quantity term. The court is not going to second-guess a |
| quantity if the parties don’t set one in the contract—for example, why would the court arbitrarily want to force |
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| the parties to buy and sell 15,000 widgets if a quantity wasn’t specified? There are two exceptions to this rule: |
| requirements contracts (“as much as I need”) and output contracts (“as much as you can produce”). Even |
| though these ideas are illusory, they’re generally allowed in the commercial setting with good-faith limitations |
| under UCC 2-306. |
| Sometimes, however, the courts will not allow purported “requirements” contracts. In one case, a court ruled |
| that the contract was an unenforceable illusory contract instead of an enforceable requirements contract, even |
| though it was a contract for the sale of goods (“as much as I need”). The reason for this ruling was that it did |
| not appear that the buyer had any real intention of going through with any purchase. |
| Under Section 2-205 of the UCC, offers made by merchants are considered to be firm offers if the offers are |
| made in writing and explicitly state that there is a three-month irrevocability period. A three-month |
| irrevocability period is assumed if no mention is made with the offer. Acceptance of the offer can be made in |
| any reasonable manner, but the mirror-image rule does not apply under the UCC. This means that if the |
| terms of the acceptance do not mirror those of the offer, the acceptance is treated as a counteroffer and no |
| legal contract is formed. Sale of goods contracts must be in writing if the value of the goods is $500 or more. |
| Modifications to the contract must be made in good faith, and new consideration is not required. A contract |
| provision, or the entire contract itself, can be considered to be unconscionable if its terms are unfair or |
| unreasonable. If a court deems this to be the case, the contract, or certain provisions of it, may be |
| unenforceable. |
| Title |
| Title means ownership of a good. When the sale is completed, an agent must pass the title for the good to the |
| buyer. There are three types of titles: |
| 1. |
| Good title describes a title that is obtained from an individual who owns the goods free and clear. |
| 2. |
| Void title occurs when the title is passed to the buyer from a person who does not legitimately own the |
| title. An important point is that good faith is irrelevant when a void title is acquired. For example, a person |
| who unknowingly purchased stolen goods has a void title. An exception occurs when an owner entrusts |
| goods to a merchant who ordinarily deals in those goods, and then that merchant sells the goods to a |
| good-faith buyer. In this case, the buyer acquires a good title. For example, if a motorcycle owner takes |
| the motorcycle to a vehicle repair shop and the motorcycle is accidentally sold, the buyer acquires the |
| title. |
| 3. |
| Voidable title occurs when the contract would have been good, but certain circumstances make it |
| voidable. For example, if the buyer was deceitful about his or her true identity, the buyer is a minor, or the |
| buyer wrote a bad check in the sale, then the title is deemed voidable. |
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| Figure 8.2 |
| A sale is defined as a transaction that involves the passing of a title from the seller to the buyer |
| for a price. (Credit: Negative Space/ pexels/ License: CC0) |
| Issues Associated with Title |
| Imagine the following scenario: A café purchases a new coffee machine from a supplier. However, when the |
| supplier tries to deliver the equipment to the café, it is involved in an accident and the coffee machine is |
| destroyed. A question emerging from this scenario is this: Is the supplier legally obligated to replace the |
| machine? Asked differently: Who holds the good title in this scenario? |
| Prior to the introduction of the Uniform Common Code, the loss would have fallen on the owner of the café, |
| since he or she paid for the coffee machine prior to taking possession of it. Under the UCC, however, as long |
| as the supplier is considered a merchant, the risk of loss remains with the merchant until the buyer takes |
| possession of the good. |
| Given problems like the one described above, the UCC separately considers four specific issues relating to |
| titles: |
| • |
| Ownership. Under consideration is the question of when the title transfers from vendor to vendee, and |
| hence when ownership is said to occur. |
| • |
| The concept of encumbrance considers when the vendee is granted an interest in the good such that the |
| good can be used as collateral for a debt. |
| • |
| The UCC considers when the risk of loss attaches and what the responsibilities of the buyer and seller are |
| to each other, should a loss occur. |
| • |
| Insurable interest is the right to insure the goods against exposure to risk of loss or damage |
| The UCC allows four scenarios for sales contracts: simple delivery contracts, common-carrier delivery |
| contracts, goods-in-bailment contracts, and conditional sales contracts. |
| Each type involves the title, risk of loss, and insurable interest passing at different times. |
| A simple delivery contract occurs when the goods are transferred from the buyer to the seller at the time of |
| the sale or later, e.g., if the goods are delivered. Title transfers when the contract is executed, insurable |
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| 89 |
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| interest passes at the same time, and risk of loss transfers when the buyer takes possession, unless the seller |
| is not a merchant. In the latter case, under the rule of tender of delivery, risk remains with the buyer. |
| A common-carrier delivery contract occurs when a common carrier, who is an independent contractor |
| rather than an agent of the seller (e.g., a trucking line), delivers the goods. The UCC further categorizes these |
| types of contracts into shipment contracts and destination contracts: |
| 1. |
| A shipment contract occurs when it is the responsibility of the seller to make the shipping arrangements |
| and to transfer the goods to the common carrier. Under this contract, title passes to the buyer at the time |
| of shipment, so the buyer bears the risk of loss, even when he or she has not taken possession of the |
| goods. |
| 2. |
| A destination contract occurs when the seller is required to deliver the goods to a location that is |
| stipulated in the contract. Under this contract, title transfers when the goods are delivered, but the seller |
| bears the risk of loss until that time. |
| A goods-in-bailment contract occurs when the goods are stored under the control of a third party, such as in |
| a warehouse or on a ship. Transfer of title and risk of loss depends on whether the seller has a document |
| indicating ownership of the goods and whether that document is negotiable or non-negotiable. A negotiable |
| document contains the words, “deliver to the order of [seller].” As soon as that document is endorsed to the |
| buyer, both title and risk pass to the buyer. A non-negotiable document lacks those words. Under these |
| circumstances, title passes with the endorsement of the document, but risk of loss does not pass until the |
| custodian of the goods is notified of the title. If a document of title is completely absent, title passes at the |
| same time as the execution of the contract, but risk does not pass until the custodian is notified of, and |
| acknowledges, the transaction. Insurable interest is created when either the buyer or seller has the title, risk of |
| loss, or an economic interest in the goods. |
| Finally, a conditional sales contract is a contract that occurs when the sale is dependent on approval. For |
| example, a sale-or-return agreement occurs when both parties agree that the buyer can return the goods at a |
| later date. Insurable interest is created once the goods are identified in the contract. Title and risk of loss |
| depend on whether the goods are delivered by the common carrier, the seller, or in bailment, as described |
| above. |
| The International Sale of Goods |
| With globalization, there has been a significant expansion of commercial transactions undertaken across |
| international borders. The United Nations Convention on Contracts for the International Sale of Goods, or |
| the CISG, is the main legal structure offered for the governance of international commercial transactions. The |
| CISG broadly covers the same topics as the UCC, but it preempts the UCC if there is a problem with an |
| international sale. |
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|
| 8.2 |
| Warranties and Sales Contracts |
| Figure 8.3 |
| The law provides remedies for breach of sales contracts. (Credit: rawpixel/ pexels/ License: CC0) |
| Warranties |
| A warranty is a guarantee on the good that comes as part of the sales contract, but contract law treats |
| warranties as an additional form of contract that binds the selling party to undertake a certain action. |
| Typically, the selling party has an obligation to provide a product that achieves a specified task, or to deliver a |
| service that meets certain minimal standards. Warranties are offered for a range of different goods and |
| services, from manufactured goods to real estate to plumbing services. The warranty assures the buyer that |
| the good or service is free from defects, and it is a legally binding commitment. In the event that the product |
| or service fails to meet the standards set out in the warranty, then the contract provides a specific remedy, |
| such as a replacement or repair. |
| According to UCC 1-203, the performance and execution of all contracts must be undertaken in good faith. |
| Good faith means honesty in fact and the observance of reasonable commercial standards of fair dealing. If |
| the parties in the contract are merchants, the UCC also requires that the contract be undertaken in accordance |
| with commercial reasonableness. This requirement means that the transaction should be undertaken in a |
| sensible and prudent way. |
| Express and Implied Warranties |
| Warranties can be express, implied, or both. Both express and implied warranties provide legal relief for the |
| purchaser in the event of a breach of contract. |
| An express warranty is one in which the seller explicitly guarantees the quality of the good or service sold. |
| Typically, the vendor provides a statement, or other binding document, as part of the sales contract. What this |
| means in practice is that the buyer has engaged in the contract on the reasonable assumption that the quality, |
| nature, character, purpose, performance, state, use, or capacity of the goods or services are the same as those |
| Chapter 8 Sales Contracts |
| 91 |
|
|
| stated by the seller. Therefore, the sales contract is based, in part, on the understanding that the goods or |
| services being supplied by the seller will conform to the description, or any sample, that has been provided. |
| There are myriad ways in which the seller can make statements as to the characteristics of the goods. |
| Here are a few examples of express warranties: |
| “Wrinkle-free shirt” |
| “Lifetime guarantee” |
| “Made in the USA” |
| “This orange juice is not from concentrate” |
| “24k gold” |
| There is not a specific way that words must be formed to make an express warranty valid. Importantly, the |
| sales contract does not need to explicitly state that a warranty is being intended. It is enough that the seller |
| asserts facts about the goods that then become part of the contract between the parties. However, the courts |
| do apply a reasonableness test of reliance upon warranties. Puffery, or language used to bolster sales, is |
| lawful, and the consumer is required to apply reason when evaluating such statements. For example, buyers |
| are expected to use reason when judging seller claims such as “this sandwich is the best in the world.” |
| Obvious sales talk cannot ordinarily be treated as a legally binding warranty. |
| A breach of the warranty occurs when the express warranty has been found to be false. In such |
| circumstances, the warrantor is legally liable just as though the truth of the warranty had been guaranteed. |
| The courts do not accept as a defense: |
| • |
| Seller claims the warranty was true. |
| • |
| Seller claims due care was exercised in the production or handling of the product. |
| • |
| Seller claims there is not any reason to believe that the warranty was false. |
| Implied Warranties |
| In certain circumstances where no express warranty was made, the law implies a warranty. This statement |
| means that the warranty automatically arises from the fact that a sale was made. With regard to implied |
| warranties, the law distinguishes between casual sellers and merchant sellers, with the latter held to a higher |
| standard, given that they are in the business of buying or selling the good or service rendered. For example, |
| unless otherwise agreed, goods sold by merchants carry an implied warranty against claims by any third party |
| by way of trademark infringement, patent infringement, or any other intellectual property law infringement. |
| This type of warranty is known as the warranty against infringement. Another implied warranty provided by |
| merchant sellers is the warranty of fitness for normal use, which means that the goods must be fit for the |
| ordinary purposes for which they are sold. |
| It is important to note that if express warranties are made, this does not preclude implied warranties. If an |
| express warranty is made, it should be consistent with implied warranties, and can be treated as cumulative, if |
| such a construction is reasonable. If the express and implied warranties cannot be construed as consistent |
| and cumulative, the express warranty generally prevails over the implied warranty, except in the case of the |
| implied warranty of merchantability, or fitness for purpose. |
| 92 |
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|
| Breaches of Warranty |
| If the buyer believes that there has been a breach of the implied warranty of merchantability, it is their |
| responsibility to demonstrate that the good was defective, that this defect made the good not fit for purpose, |
| and that this defect caused the plaintiff harm. Typical examples of defects are: |
| • |
| Design defects |
| • |
| Manufacturing defects |
| • |
| Inadequate instructions on the use of the good |
| • |
| Inadequate warning against the dangers involved in using the good. |
| Specific Examples of Goods Under the Warranty of Merchantability |
| Type |
| Description |
| Second- |
| hand |
| goods |
| The UCC treats warranties arising for used goods in the same way as warranties arising for |
| new goods, but second-hand products tend to be held to a lower standard on the warranty of |
| merchantability. |
| Buyer- |
| designed |
| goods |
| The same warranties arise for mass manufactured goods as for goods that have been |
| specified or made to order for the buyer. However, in this case, no warranty of fitness for |
| purpose can arise since the buyer is using his or her own decisions, skill, and judgment when |
| making the purchase. |
| Food |
| and |
| drink |
| The sale of food or drink carries the implied warranty of being fit for human consumption. |
| Table 8.3 |
| The buyer might intend to use the goods purchased for a different purpose than that for which it was sold. In |
| this case, the implied warranty holds only if the buyer relies on the seller’s skill or judgment to select the |
| product, the buyer informs the seller at the time of purchase of his or her intention for the use of the good, |
| and the buyer relies on the seller’s judgment and skill in making the final choice. If the seller is not made |
| aware of the buyer’s true intention, or does not offer his or her skill and judgment in aiding the sale, then |
| warranty of fitness for a particular purpose does not arise. For this reason, it is common for vendors to include |
| provisions in the average terms and conditions of sale with regard to the true and intended purpose of use. |
| Warranty of Title |
| By the mere act of selling, the vendor implies a warranty that the title is good and that the transfer of title is |
| lawful. In addition, the act of the sale creates a warranty that the goods shall be delivered free from any lien of |
| which the buyer was unaware. In some circumstances, the warranty of title can be excluded from the contract |
| documents. For instance, when the seller makes the sale in a representative capacity (e.g. as an executor of an |
| estate), then a warranty of title will not arise. |
| Chapter 8 Sales Contracts |
| 93 |
|
|
| Remedies to Buyers under the UCC |
| Remedy |
| Description |
| Cancel the |
| contract |
| The UCC allows buyers to cancel the contract for nonconforming goods and to seek |
| remedies that give them the benefit of the bargain. |
| Obtain cover |
| Buyers are allowed to substitute goods for those due under the sales contract. However, |
| substitutes must be reasonable, acquired without delay, and obtained in good faith. |
| Obtain |
| specific |
| performance |
| If the goods are unique or a legal remedy is inadequate, the seller may be required to |
| deliver the goods as identified in the contract. |
| Sue |
| Buyers are entitled to consequential and incidental damages if there is a breach of |
| contract. They may also be able to obtain liquidated damages (damages before the breach |
| occurs) or punitive damages. |
| Table 8.4 |
| Assessment Questions |
| 1. What is a sales contract? |
| 2. All of the following are features of sales contracts except: |
| a. |
| Consensual. |
| b. |
| Bilateral. |
| c. |
| Cumulative. |
| d. |
| Principal. |
| 3. What source of law governs sales contracts? |
| a. |
| Common Law. |
| b. |
| The Uniform Commercial Code. |
| c. |
| Statutory Law. |
| d. |
| Federal Law. |
| 4. What is the definition of a good? |
| 5. Distinguish a shipment contract from a destination contract. |
| 6. What is a warranty in a sales contract? |
| 7. Describe the difference between an express and implied warranty. |
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|
| 8. Examples of a defect in a breach of the implied warranty of merchantability, include all of the following |
| except: |
| a. |
| Design defect. |
| b. |
| Manufacturing defect. |
| c. |
| Inadequate instructions. |
| d. |
| Product defect. |
| 9. The following are possible remedies to buyers under the UCC: |
| a. |
| Cancel the contract. |
| b. |
| Obtain Cover. |
| c. |
| Sue. |
| d. |
| All of the above. |
| 10. What is a breach of warranty? |
| Endnotes |
| Kubasek, N., Browne, M. N., Dhooge, L. J., Herron, D. J., Williamson, C., & Barkacs, L. L. (2015). Dynamic business |
| law. McGraw-Hill Education. |
| Kubasek, N., Browne, M. N., Dhooge, L. J., Herron, D. J., Williamson, C., & Barkacs, L. L. (2015). Dynamic business |
| law. McGraw-Hill Education. |
| Chapter 8 Sales Contracts |
| 95 |
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|
| 96 |
| Chapter 8 Sales Contracts |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Chapter Outline |
| 9.1 Employment, Worker Protection, and Immigration Law |
| 9.2 Labor Law |
| 9.3 Equal Opportunity in Employment |
| Introduction |
| Learning Outcome |
| • |
| Analyze various laws governing employer/employee relationships. |
| 9.1 |
| Employment, Worker Protection, and Immigration Law |
| Compared to other countries in the West, stringent and extensive employee protections came fairly late to the |
| United States. Up until 1959, for example, employers had the right to fire a worker without giving any reason. |
| This concept, which was was known as at-will employment, was applicable in all states. The concept of at-will |
| employment does, however, continue today, and all employees are considered to be at-will unless they are |
| employed under a collective bargaining agreement, or under a contract for a set duration. Employers can still |
| fire employees for any reason, but they cannot be fired for illegal reasons, as set out in the U.S. or state |
| constitutions, federal law, state statutes, or public policy. In this section, some of the main employee rights |
| and company responsibilities will be introduced. |
| Figure 9.1 (Credit: rawpixel/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 9 |
| Employment and Labor Law |
|
|
| Figure 9.2 |
| Employees have various rights in the workplace and companies have various responsibilities |
| toward them. (Credit: Raw Pixel/ pexels/ License: CC0) |
| Health and Safety |
| Workers have the right to be safe at work, and companies have responsibilities to employees in the event that |
| they are harmed while undertaking work on behalf of the employer. The Occupational Safety and Health |
| Act, passed in 1970, is the main legislative action that governs health and safety in the workplace. The Act |
| established the Occupational Safety and Health Administration (OSHA), which is a federal agency whose |
| role is to “assure safe and healthy working conditions for working men and women by setting and enforcing |
| standards and by providing training, outreach, education and assistance.” Private employers and federal |
| government agencies are all covered under OSHA protection, although the self-employed and workers at state |
| and local governments in most states are not covered. OSHA has adopted thousands of regulations to enforce |
| the Occupational Safety and Health Act. It imposes a number of record-keeping and reporting requirements |
| on private employers. In addition, employers are required to inform employees of their health and safety |
| rights by posting appropriate notices in the workplace. |
| Type of |
| OSHA |
| Standard |
| Description |
| Example |
| Specific |
| Duty |
| Standards |
| Standards that apply to specific types of work, |
| procedures, work conditions, and equipment |
| Safe handling of compressed gas |
| cylinders |
| Table 9.1 |
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|
| General |
| Duty |
| Standards |
| Standards that apply to all employers and that impose |
| a duty to protect workers from known hazards |
| Standards pertaining to indoor air |
| quality and workplace violence |
| Table 9.1 |
| Workers’ Compensation Acts help employees claim compensation for injuries that occur on the job. States |
| require employers to either purchase workers’ compensation insurance, or have the ability to self-insure |
| against compensation claims. Workers’ compensation insurance covers a range of different injuries, including |
| physical injuries, mental illnesses that can be shown to be employment-related, and stress. |
| Under the terms of the Acts, a Workers’ Compensation Agency is established at the state level to provide |
| judicial and administrative services to help in the resolution of claims for compensation. In the event of a |
| claim, a three-step process is put into place: |
| 1. |
| The worker files a claim with the agency. |
| 2. |
| The agency establishes the legitimacy of the claim. |
| 3. |
| If the injury is determined to be legitimate, compensation benefits are paid accordingly. |
| It is important to note that workers’ compensation is understood to be an exclusive remedy. This term means |
| that workers cannot sue the employer in court for further damages beyond that which is paid out under the |
| compensation claim. An exception is made when the employer intentionally injures the worker, however. |
| Furthermore, workers have the right to sue any third party involved in the cause of the injury to recover |
| additional damages. |
| Case Insight |
| In the case Chad A. Kelley v. Marsha P. Ryan, Administrator, Ohio Bureau of Workers’ Compensation, and Coca- |
| Cola Enterprises, Chad A. Kelley attended a team-building event held by his employer, Coca-Cola, to celebrate |
| the launch of a new product. All employees attending the event were required to canoe down a river, which |
| Kelley, with colleagues, achieved without incident. Employees waiting on the river bank began to splash one |
| another, and according to witnesses, Kelley said that it would take more than some splashing to get him wet. |
| Consequently, several colleagues tried to throw Kelley into the water, which led him to sustain neck injuries. |
| The Ohio Bureau of Workers’ Compensation denied Kelley’s claim for benefits, however, arguing that Kelley |
| had instigated “horseplay” that removed the incident from the scope and course of employment. In 2009, an |
| appellate court ruled that this conclusion was incorrect and that the employer was, in fact, responsible. Kelley |
| was entitled to the compensation. |
| Fair Labor Standards Act |
| The Fair Labor Standards Act (FLSA) sets out provisions that delineate fair labor and unfair labor. There are |
| three main categories covered in the Act: |
| 1. |
| Child labor |
| 2. |
| Minimum wage provisions |
| 3. |
| Overtime pay requirements |
| The FLSA prohibits oppressive child labor as well as the shipping of goods produced by firms that make use of |
| Chapter 9 Employment and Labor Law |
| 99 |
|
|
| oppressive labor. The FLSA sets the minimum age for non-agricultural work as 14. However, there are some |
| exceptions. People under the age of 14 who are classed as minors may deliver newspapers, perform |
| babysitting or chores around the home, and can work in businesses owned by their families, as long as the |
| work is not deemed to be hazardous. In addition, minors may perform in television, radio, movie, or theatrical |
| productions. Once an employee becomes 18, child labor regulations no longer apply. |
| Under the terms of the FLSA, employees in covered industries, with the exception of apprentices and students, |
| must be paid the federal minimum wage. Congress is responsible for reviewing the level of the minimum |
| wage on a periodic basis and raising it to compensate for increases in the cost of living caused by inflation. In |
| 2009, Congress raised the federal minimum wage to $7.25 an hour. This increase was the first in almost a |
| decade (although in 2014, President Obama signed an executive order that increased the minimum wage to |
| $10.10 for those employed on new federal contracts). |
| FLSA also mandates that employees who work more than 40 hours in a week should receive overtime pay that |
| is equal to at least one and one-half times their regular wage for every additional hour worked. Four |
| categories of employees are excluded from this provision, however: executives, administrative employees, |
| professional employees, and outside salespersons. |
| Family and Medical Leave Act |
| The Family and Medical Leave Act (FMLA), enacted in 1993, guarantees all eligible workers up to 12 weeks of |
| unpaid leave during any 12-month period for family and medical emergencies. The FMLA applies to all public |
| and private employers with 50 or more employees, covers employees who have worked for the employer for at |
| least one year, and applies to employees who have worked at least 25 hours a week for each of 12 months |
| prior to the leave. The events that qualify workers for leave are: |
| • |
| The birth of a child |
| • |
| The adoption of a child |
| • |
| The placement of a foster child in the employee’s care |
| • |
| The care of a seriously ill spouse, parent, or child |
| • |
| Any serious health condition that prevents the worker from being able to perform any of the essential |
| functions of the job |
| Once the employee returns to work, he or she must be restored to the same or equivalent position. Social |
| Security benefits also provide benefits to certain employees and their dependents. The types of benefits that |
| fall under Social Security regulations include disability benefits, Medicare benefits, survivors’ benefits, and |
| retirement benefits. |
| Ending Employment |
| There are are also several regulations that cover workers who are terminated or who lose their employment. |
| These are summarized in the following table. |
| Regulation |
| Description |
| Table 9.2 |
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|
| Consolidated |
| Omnibus |
| Budget |
| Reconciliation |
| Act (COBRA) |
| Mandates that employees who are terminated must be provided with the opportunity |
| to continue to participate in group health insurance, so long as they agree to pay the |
| group rate premium. The employer is required to notify employees of their COBRA |
| rights. |
| Employee |
| Retirement |
| Income |
| Security Act |
| (ERISA) |
| This Act covers any pension plan offered by employers to their workers, and is designed |
| to prevent abuses and fraudulent use of those plans. Under the terms of ERISA, |
| employers are required to keep certain records pertaining to the plans, and to report on |
| those records at regular intervals. The Act also provides for vesting, which occurs when |
| an employee has a nonforfeitable right to receive pension benefits. |
| Unemployment |
| compensation |
| Unemployment compensation programs are paid to those who become temporarily |
| unemployed, and are funded by employers through employment taxes. Workers who |
| quit voluntarily or who are terminated for bad conduct are not eligible for |
| compensation. In addition, in order to qualify for the benefits, applicants must |
| demonstrate that they are available for work. |
| Table 9.2 |
| Immigration Law |
| There are vast areas of immigration law that are applicable to employment. The U.S. Citizenship and |
| Immigration Service (USCIS) administers a range of different immigration programs that enable U.S. |
| employers to employ foreign national workers. For example, under the EB-1 visa, U.S. employers can employ |
| foreign nationals who have extraordinary ability for certain types of work. Under the terms of the |
| Immigration Reform and Control Act (IRCA), employers are required to examine evidence of employees’ |
| identity and complete mandatory paperwork for each employee. There are serious financial and criminal |
| penalties for employers who knowingly hire undocumented workers. |
| 9.2 |
| Labor Law |
| Labor relations is the general term used to describe the relationship between employers and employees, as |
| well as governance of that relationship. It refers to the micro-level interactions that take place between |
| workers and individual managers, as well as the macro-level relations that occur between the external |
| institutions that are tasked with governing such relations. This understanding of labor relations acknowledges |
| the fact that there is a plurality of interests that must be taken into account in the processes and procedures of |
| negotiation, bargaining, and dispute settlement relating to the workplace. It also recognizes that employees |
| and employers’ representatives are fundamental to the process of industrial relations, and that the state plays |
| a key role in the development of labor laws, the regulation of collective bargaining, and the administration of |
| disputes. There has been considerable flux and development in the nature of U.S. labor over the past century. |
| However, the most substantial changes have occurred since the 1950s. Changes have been particularly evident |
| in the role that the state has been expected to play in employment relations between workers, their |
| representatives, and their employers. This section introduces some of the key milestones in labor relations in |
| the United States, and describes the role played by trade unions in governing the relationship between |
| Chapter 9 Employment and Labor Law |
| 101 |
|
|
| employers and employees. |
| What Is a Trade Union? |
| A trade union, or labor union, is an organized group of workers who come together to lobby employers about |
| conditions affecting their work. There currently are around 60 unions representing 14 million workers across |
| the United States. Unions are organized according to the type of work that workers do. For example, the |
| American Federation of Teachers is the labor union for teaching personnel, while the the International |
| Association of Fire Fighters covers fire fighters. Many unions in the United States are organized as local |
| unions. This type of union is a locally (i.e., company or region) based group of workers who organize under a |
| charter from a national union. For example, Affiliated Property Craftspersons Local 44 is the Los Angeles union |
| of entertainment professional craftpersons, chartered under the International Alliance of Theatrical Stage |
| Employees. |
| Timeline of Developments in Labor Law |
| • |
| 1886. The American Federation of Labor was formed in Columbus, Ohio. This group was a national |
| federation of labor unions who came together to bolster their power in industrial unionism. The AFL was |
| the largest union grouping in the United States well into the twentieth century. However, the Federation |
| was craft-dominated, such that only craft workers like artisans and silversmiths were allowed to belong. |
| • |
| 1932. The Norris-LaGuardia Act was passed. This Act prohibited yellow-dog contracts, or contracts that |
| prevented workers from joining labor unions. In addition, federal courts were barred from issuing |
| injunctions to prevent groups of workers from engaging in boycotts, strikes, and picketing. |
| • |
| 1935. The Congress of Industrial Organizations was established. This establishment extended the union |
| movement because it allowed semi-skilled and unskilled workers to become members. |
| • |
| 1935. The Wagner Act, or National Labor Relations Act, was passed. This Act is the major statute of |
| United States labor law. The Act established that employees have the right to form, assist, and join labor |
| organizations, to engage in collective bargaining with employers, and to engage in concerted activity to |
| promote those rights. |
| • |
| 1947. The Labor-Management Relations Act, also known as the Taft-Hartley Act, imposed restrictions on |
| the power of labor unions. It made changes to union election rules and outlined and provided remedies |
| for six unfair practices by labor unions (see box below). |
| • |
| 1959. The Labor Management Reporting and Disclosure Act, or Landrum-Griffin Act, was passed, which |
| regulates the internal affairs of trade unions, as well as their officials’ relationships with employers. All |
| union members are granted equal rights to vote for candidates, take part in membership meetings, and |
| nominate candidates for office. |
| • |
| 1988. The Worker Adjustment and Retraining Notification (WARN) Act requires that employers with more |
| than 100 employees give workers at least 60 days notice before engaging in layoffs or plant closings. |
| Amendments |
| of the Taft- |
| Hartley Act |
| Description |
| Table 9.3 |
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| 1 |
| Protects employees from unfair coercion by unions that could lead to discrimination |
| against employees. |
| 2 |
| States that employers cannot refuse to hire prospective workers because they refuse to |
| join a union. This amendment also grants the employer the right to sign an agreement |
| with a union that requires the employee to join the union before the employee’s 30th day |
| of employment. |
| 3 |
| Unions must bargain in good faith with employers. |
| 4 |
| Prevents unions from engaging in secondary boycotts. |
| 5 |
| Prevents unions from taking advantage of either employers or members. For example, |
| unions cannot charge members excessive membership dues or cause employers to pay |
| for work that has not been performed. |
| 6 |
| Grants employers the right to free speech. Expressed opinions about labor issues do not |
| constitute unfair labor practices, as long as the employer does not threaten to withhold |
| benefits from, or engage in, retribution against the worker. |
| Table 9.3 |
| The National Labor Relations Board |
| The National Labor Relations Board (NLRB) was established to administer, interpret, and enforce the terms of |
| the National Labor Relations Act. It has jurisdiction over all workers, except for government employees and |
| employees in the transportation industry, who are governed under a separate statute (The Railway Labor Act). |
| Other workers not covered by the NLRB include agricultural workers, confidential employees (employees who |
| develop or present management’s position or who have access to confidential information related to |
| bargaining employees), independent contractors, and those employed by a spouse or a parent. The NLRB has |
| three main functions: |
| 1. |
| To monitor the conduct of unions and employers during elections to determine whether employees wish |
| to be represented by a union |
| 2. |
| To remedy and prevent unfair labor practices by unions or employers |
| 3. |
| To establish rules interpreting the NLRA |
| Chapter 9 Employment and Labor Law |
| 103 |
|
|
| Figure 9.3 |
| Under the terms of the National Labor Relations Act, employees have the right to strike as part of |
| their efforts to secure better working conditions. (Credit: Geralt/ pixabay/ License: CC0) |
| Organizing a Union |
| For a union to be formed and organized, the union must identify an appropriate bargaining unit. This term is |
| used to describe the group of workers that the union is looking to represent. Under the terms of the |
| inaccessibility exception, employees and union officials have the right to engage in union solicitation on the |
| firm’s property if they cannot otherwise access employees to communicate with them. The next stage is to run |
| an election. There are three types of elections: |
| • |
| Consent election. This election is held when there are not any substantial issues under dispute between |
| the union and the employer. Both parties agree to waive the pre-election hearing. |
| • |
| Contest election. This election is for a union that is contested by the employer. The NLRB is required to |
| supervise this kind of election. |
| • |
| A decertification election is held when employees indicate that they wish to vote out the union or join |
| another. |
| In order to try to bolster their power, elected unions often attempt to install a union security agreement. This |
| agreement pertains to the extent to which the union can demand that employees join the union, and whether |
| the employer will be required to collect fees and dues on behalf of the union. A closed shop is a workplace |
| where union membership is a requirement for employment. A union shop is a place of employment where the |
| employee is required to join the union within a specified number of days after being hired. An agency shop is |
| a workplace that does not require the employee to join the union, but where agency fees to the union must be |
| paid. Union security agreements are the outcome of collective bargaining agreements. |
| Collective Bargaining |
| Collective bargaining involves the union and the employer negotiating contract terms. The outcome is known |
| as a collective bargaining agreement. The types of terms that are usually negotiated are wages and salaries, |
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|
| hours, and the terms and conditions of employment. If union members dispute working conditions, unfair |
| labor practices, or economic benefits, they have the right to participate in a cessation of work activities, known |
| as a strike. There is a mandatory cooling off period of sixty days before a strike can commence. Some |
| collective bargaining agreements include no-strike clauses. Although strikes are permitted according to the |
| NRLA, some strikes are illegal: |
| • |
| Violent strikes |
| • |
| Sit-down strikes |
| • |
| Wildcat (unauthorized) strikes |
| • |
| Intermittent, or partial strikes |
| In addition to striking, union members have the right to picket. This process involves walking in front of the |
| employer’s premises with signs that advertise the strike and the union’s demands. Picketing is lawful as long |
| as it does not: |
| • |
| Involve violence |
| • |
| Prevent customers from entering the premises |
| • |
| Prevent non-striking workers from entering the premises |
| • |
| Prevent the business from receiving deliveries or pickups |
| Secondary boycott picketing occurs when the union pickets the employer’s customers or suppliers. This type |
| of picketing is legal if it is product picketing, but illegal if the picket is directed against a neutral business. |
| 9.3 |
| Equal Opportunity in Employment |
| A Landmark Case |
| In 1982, the financial services company Price Waterhouse announced a vacancy for the position of partner. |
| Ann Hopkins, an employee of the company at the time, applied, but after an assessment, was passed over. |
| Hopkins sued the company, arguing that she had billed more than $34 million in consulting contracts for the |
| firm, far more than any of the other 87 candidates, who were all male. In rejecting her application, the partners |
| at the company argued that Hopkins was “too macho” and that she should “walk more femininely, talk more |
| femininely, dress more femininely, wear makeup, have her hair styled and wear jewelry.” In the landmark legal |
| suit that followed, Hopkins was awarded $371,000 in back pay, and Price Waterhouse was forced to make her a |
| partner. |
| Laws Governing Equal Opportunity in Employment |
| Employees are protected in the workplace by a number of laws enacted at both the federal and state levels. |
| Federal laws are usually considered to be the minimum level of protection, and state laws can provide |
| employees with more, but not less, protection. In this section, the major laws pertaining to equal opportunity |
| are discussed. |
| Civil Rights Act of 1964 – Title VII (Amended By the Civil Rights Act of 1991) |
| The Civil Rights Act provides broad provisions pertaining to citizens’ civil rights. Title VII of the Civil Rights Act |
| deals with discrimination in employment. It bans employers from discriminating against employees in their |
| hiring, firing, and promotion practices on the basis of sex, national origin, color, religion, or race. All employers |
| Chapter 9 Employment and Labor Law |
| 105 |
|
|
| who are engaged in commercial activity and who employ 15 or more employees for 20 consecutive weeks in a |
| year are covered by the Act. The Act also sets out the two main ways in which discrimination can be proven: |
| disparate treatment and disparate impact. |
| Disparate treatment means that the employee believes that he or she has been discriminated against on the |
| basis of one of the protected classes set out in the CRA. Proving that the employer engaged in disparate |
| treatment is a three-step process: |
| 1. |
| The employee (plaintiff) is required to demonstrate a prima facie (accepted as correct unless proven |
| otherwise) case of discrimination. |
| 2. |
| The employer (defendant) must show legitimate, non-discriminatory business reasons for undertaking |
| the action. |
| 3. |
| The employee must demonstrate that the reason given by the employer is a mere pretext. |
| A trier of fact, usually a jury, will use the evidence presented to determine whether discrimination did in fact |
| occur. If the jury finds for the employee-plaintiff, damages can be awarded, such as what occurred in the |
| landmark Ann Hopkins case, described in the opening box. If the jury finds for the employer-defendant, no |
| damages are assessed. |
| Damages Permissible Under Title VII of the CRA |
| Up to two years of back pay |
| Compensatory damages |
| Punitive damages |
| Remedial seniority |
| Costs (e.g., attorney fees and court costs) |
| Court orders (e.g., reinstatement) |
| Table 9.4 |
| Disparate impact cases are cases of unintentional discrimination. This type of case occurs when the employer |
| engages in a practice that has a disproportionately injurious impact on a protected class. Disparate impact |
| cases are difficult to prove. The burden of responsibility is on the employee-plaintiff to statistically establish |
| that the action impacts the protected class. The defendant can avoid liability by demonstrating that the |
| practice is a business responsibility. The burden of proof then shifts to the employee to prove that the alleged |
| business necessity is a mere pretext. These steps were established in Griggs v. Duke Power Co. Duke Power |
| required all job applicants to have a high school diploma and to reach a certain minimum score on a |
| professional intelligence test. Willie Griggs, the plaintiff, established that the rule was racially discriminatory |
| because only 12 percent of black men in the state had high school diplomas (compared to 34 percent of white |
| men), and only 6 percent of blacks had passed similar intelligence tests, compared to 58 percent of whites. |
| Duke Power tried to argue that the provisions were necessary to upgrade the quality of the workforce, but the |
| court did not agree that this defense was an adequate business-related justification, and the plaintiff was |
| successful. |
| 106 |
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|
|
| Figure 9.4 |
| Employees are protected against discrimination by employers by a number of laws enacted at |
| both the federal and state level. (Credit: Wokandapix/ pixabay/ License: CC0) |
| Sexual harassment is also protected under Title VII. This type of harassment is defined as unwelcome sexual |
| advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. Two types of |
| sexual harassment are recognized. Quid pro quo occurs when a manager makes a sexual demand on a |
| worker, and this demand is perceived as a condition of employment. Actions that create a hostile work |
| environment are another type of sexual harassment. These issues have been used in cases of discrimination |
| based on race and religion as well as sex. Since the 1997 case Oncale v. Sundowner Offshore Services Inc., it |
| has been established that sexual harassment undertaken by a member of one sex against a member of the |
| same sex is actionable under Title VII. In some limited circumstances, employers may also be liable for |
| harassment of employees by non-employees, e.g., customers. The employer is liable if it does nothing to |
| prevent and remedy harassment targeted at one of its employees. The Pregnancy Discrimination Act of 1987 |
| expanded the definition of sex discrimination to include discrimination based on pregnancy, childbirth, or |
| medical conditions related to the same. |
| Defenses to Title VII Claims |
| Defense |
| Description |
| Table 9.5 |
| Chapter 9 Employment and Labor Law |
| 107 |
|
|
| The Bona |
| Fide |
| Occupational |
| Qualification |
| Defense |
| (BFOQ) |
| Using this defense, the employer can discriminate if it is deemed to be necessary for the |
| performance of the job. Necessity, however, must be determined on the basis of actual |
| qualifications, rather than stereotypes about the abilities of a certain class. For example, |
| an employer is not expected to hire a man as a model for women’s clothes. Hires on the |
| basis of sexual privacy are covered under BFOQ. However, there are no BFOQs for |
| discrimination on the basis of race or color. |
| The Merit |
| Defense |
| This defense is used when decisions pertaining to hiring or promotion are made on the |
| basis of the results of test scores. However, tests must be validated in accordance with |
| professional standards and must be manifestly related to job performance. |
| The Seniority |
| Defense |
| System |
| This defense system occurs when employees are given preferential treatment because of |
| their length of tenure. As long as the system does not have its genesis in discrimination, |
| and is not used to discriminate and applies to all persons equally, it is lawful. |
| Table 9.5 |
| The Equal Pay Act |
| The Equal Pay Act (EPA) is a United States federal law that seeks to equalize the salaries and wages paid to |
| employed women with the levels paid to men for work of an equal nature and quantity. The Act amended the |
| Fair Labor Standard Act of 1938 and was a key element of President F. Kennedy’s New Frontier program. Under |
| the terms of the EPA, women and men performing jobs that demand “equal skill, effort, and responsibility, and |
| which are performed under similar working conditions” must be paid the same. The Act protects the rights of |
| both sexes. An individual who seeks to establish a case under the Act must demonstrate that: |
| 1. |
| An employer pays one sex more than another |
| 2. |
| Both sexes perform an equal amount of work that demands equal levels of skill, effort and responsibility |
| 3. |
| Working conditions for both sexes are equivalent |
| An employer that is accused of discrimination under the EPA can present one of four affirmative defenses. An |
| employer may legally pay employees of one sex more than another sex if wages are based on a system of |
| seniority, a system of merit, a system that distinguishes payment on the basis of quality and quantity of |
| production (e.g., certain piece rates), or if payment is differentiated on “any other factor other than sex.” Of |
| these four defenses, the “factor other than sex” defense has been invoked most frequently and has been the |
| subject of intense debate and controversy. Critics have argued that this defense enables employers to |
| fabricate other reasons for the wage gap. |
| Americans with Disabilities Act |
| The Americans with Disabilities Act (ADA) prevents employers from discriminating against workers on the |
| basis of their physical or mental disabilities. In addition, employers are required to make reasonable |
| accommodations to known disabilities, as long as such accommodations do not impose an undue burden on |
| the business. To bring a successful ADA claim, the plaintiff is required to demonstrate that he or she: |
| • |
| Has a disability |
| • |
| Suffered an adverse employment decision because of that disability |
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|
| • |
| Was otherwise qualified for the position |
| ADA is enforced in a similar way to Title VII, and remedies for ADA violations are also similar. |
| Age Discrimination Act |
| Passed in 1967, this Act prohibits employers from making discriminatory employment decisions against people |
| age 40 or older. This Act applies to all employers with 20 or more employees. |
| Assessment Questions |
| 1. What does At-Will Employment mean? |
| 2. Employers are required provide a work environment that is safe and healthy for their employees by which |
| law? |
| a. |
| FLSA. |
| b. |
| WCA. |
| c. |
| OHSA. |
| d. |
| FMLA. |
| 3. How many weeks of unpaid leave does the Family Medical Leave Act guarantee to eligible workers? |
| a. |
| 12. |
| b. |
| 16. |
| c. |
| 25. |
| d. |
| 40. |
| 4. What regulation protects employees who are terminated from their employment? |
| a. |
| COBRA. |
| b. |
| ERISA. |
| c. |
| Unemployment Compensation. |
| d. |
| All of the above. |
| 5. The Fair Labor Standards Act (FLSA) covers which category? |
| a. |
| Child Labor. |
| b. |
| Minimum wage. |
| c. |
| Overtime pay. |
| d. |
| All of the above. |
| 6. Explain the term labor relations. |
| 7. What is a trade union? |
| 8. What is the function of the National Labor Relations Board? |
| a. |
| To monitor the conduct of the unions and employers during union elections. |
| b. |
| To remedy and prevent unfair labor practices by unions or employers. |
| c. |
| To establish rules interpreting the NLRA. |
| d. |
| All of the above. |
| Chapter 9 Employment and Labor Law |
| 109 |
|
|
| 9. _____ is a place of employment where the employee is required to join the union within a specified number of |
| days after being hired. |
| a. |
| A closed shop. |
| b. |
| A union shop. |
| c. |
| An agency shop. |
| d. |
| A secure shop. |
| 10. Which of the following practices are illegal? |
| a. |
| Picketing. |
| b. |
| No strike clause. |
| c. |
| Sit-Down strike. |
| d. |
| A secure shop. |
| 11. Explain Title VII of the Civil Rights Act of 1964. |
| 12. How do you prove a disparate impact case? |
| 13. The following is valid defense under Title VII: |
| a. |
| Quid Pro Quo. |
| b. |
| No Merit Defense. |
| c. |
| BFOQ |
| d. |
| All of the above. |
| 14. To bring a successful claim under the Americans with Disability Act (“ADA”), the plaintiff must prove all of |
| the following except: |
| a. |
| He or she suffered an adverse employment decision because of a disability. |
| b. |
| The disability was not a mental disability. |
| c. |
| He or she was qualified for a position. |
| d. |
| He or she has a disability. |
| 15. The Age Discrimination Act only applies to employers with 20 or more employees. |
| a. |
| True. |
| b. |
| False. |
| Endnotes |
| Blanpain, R., & Bisom-Rapp, S. (2014). Global Workplace: International and Comparative Employment Law Cases |
| and Materials. Wolters Kluwer Law & Business. |
| Cheeseman, H. (2016). Business Law. Boston: Pearson Education. |
| Robinson, T. (2011). “The Top 10 Bizarre Workers’ Comp Cases for 2010.” LexisNexis Legal NewsRoom. |
| Retrieved from: https://www.lexisnexis.com/legalnewsroom/workers-compensation/b/workers- |
| compensation-law-blog/posts/the-top-10-bizarre-workers-comp-cases-for-2010 |
| Cheeseman, H. (2016). Business Law. Boston: Pearson Education. |
| Feldacker, B. S., & Hayes, M. J. (2014). Labor guide to labor law. Ithaca: Cornell University Press. |
| Rutherglen, G. (2016). Employment Discrimination Law, Visions of Equality in Theory and Doctrine. West |
| Academic. |
| 110 |
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|
|
| Woloch, N. (2018). Because of Sex: One Law, Ten Cases, and Fifty Years That Changed American Women’s Lives |
| at Work by Gillian Thomas. Labor: Studies in Working-Class History, 15(1), 128–129. |
| Chapter 9 Employment and Labor Law |
| 111 |
|
|
| 112 |
| Chapter 9 Employment and Labor Law |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Chapter Outline |
| 10.1 Administrative Law |
| 10.2 Regulatory Agencies |
| Introduction |
| Learning Outcome |
| • |
| Define the role of administrative bodies and regulation in the governmental rulemaking process. |
| 10.1 |
| Administrative Law |
| Administrative law is also referred to as regulatory and public law. It is the law that is related to |
| administrative agencies. Administrative agencies are established by statutes and governed by rules, |
| regulations and orders, court decisions, judicial orders, and decisions. |
| Agencies are created by federal or state governments to carry out certain goals or purposes. Federal agencies |
| are created by an act of Congress. Congress writes out a law called an organic statute that lays out the |
| purpose and structure of the agency. The agency is charged with carrying out that purpose, as described by |
| Congress. Organic statutes are utilized to create administrative agencies, as well as to define their |
| responsibilities and authority. |
| Figure 10.1 (Credit: JamesDeMers/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 10 |
| Government Regulation |
|
|
| Figure 10.2 |
| Both federal and state legislators create agencies to fulfill a specific purpose, usually related to |
| protecting the public from a potential threat. (Credit: kbhall17/ pixabay/ License: CC0) |
| Industrialization |
| Administrative agencies have been around almost since the founding of the United States. However, |
| industrialization had a big impact on the development of administrative laws. As people moved from farms |
| and rural areas to cities to find work and raise families, the economy changed. It became more complex. As a |
| result of this economic change, the government saw a need to expand its regulation to protect and support |
| the public. In the 20th century, the number of agencies expanded very quickly with the addition of the Food |
| and Drug Administration (FDA) to regulate food and medication, the Federal Trade Commission (FTC) to |
| regulate trade, and the Federal Reserve System (FRS) to regulate banks. These are just a few of the agencies |
| created to regulate industries. Ultimately, this expansion occurred in response to the complexity of the |
| economy. |
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|
|
| Figure 10.3 |
| Industrialization increased the number of administrative agencies in the United States. (Credit: |
| Chevanon Photography/ pexels/ License: CC0) |
| Everyday Impact |
| Administrative law impacts the public on a daily basis. Administrative law is basically the delegated power |
| granted to administrative agencies to carry out specific functions. Government agencies endeavor to protect |
| the rights of citizens, corporations, and any other entity through administrative laws. Administrative agencies |
| were developed to protect consumers and the community. As a result, they are present in all aspects of life, |
| including medicine, food, environment, and trade. |
| One well-known federal agency is the Food and Drug Administration (FDA). The FDA was created to protect the |
| public’s health. The agency’s responsibilities are very broad. The agency fulfills its role by ensuring the safety |
| and effectiveness of drugs consumed by people and animals, biological products, medical devices, food, and |
| cosmetics. Specifically, the FDA regulates the things that the public consumes, including supplements, infant |
| formula, bottled water, food additives, eggs, some meat, and other food products. The FDA also regulates |
| biological items and medical devices, including vaccines, cellular therapy products, surgical implants, and |
| dental devices. This federal agency began in 1906 with the passing of the Pure Food and Drugs Act. |
| Chapter 10 Government Regulation |
| 115 |
|
|
| Figure 10.4 |
| The Food and Drug Administration (FDA) oversees the safety and effectiveness of medication. |
| (Credit: Rawpixel/ pexels/ License: CC0) |
| EpiPens are automatic injection devices that deliver lifesaving medication that can save an individual in the |
| event of exposure to an allergen, like a bee sting or peanuts. The United States faced a shortage of EpiPens, so |
| in 2018, the FDA took action to address this issue. The FDA approved the extension of EpiPen expiration dates |
| for four months on specific lots of the EpiPen. This extension impacted both the public and the organization |
| that produces EpiPens. In the same year, the FDA approved the first generic EpiPen. The new generic version |
| will be produced by a pharmaceutical company that has not previously produced the EpiPen. These two |
| actions impact consumers by increasing the supply of lifesaving EpiPens. |
| Another well-known agency is the Federal Trade Commission (FTC). The FTC was formed in 1914 when |
| President Woodrow Wilson signed the Federal Trade Commission Act into law. The goal of the agency is to |
| protect the consumer, encourage business competition, and further the interests of consumers by |
| encouraging innovation. The FTC works within the United States as well as internationally to protect |
| consumers and encourage competition. The agency fulfills this role by developing policies, partnering with law |
| enforcement to ensure consumer protection, and helping to ensure that markets are open and free. For |
| instance, management and enforcement of the Do Not Call List is part of the FTC’s consumer protection goals. |
| The FTC protects consumers from unfair or misleading practices. Phone scams are a common issue. Scammers |
| go to great lengths to trick the public into donating to false charities, providing personal information, or giving |
| access to financial information. The FTC is aware of these issues and has put rules in place to punish scammers |
| and educate the public. The FTC created a phone scammer reporting process to help collect information about |
| scammers so that they can be prosecuted. The agency also collects information about scammers and creates |
| educational materials for the public. These materials are designed to help consumers identify possible phone |
| scammers, avoid their tactics, and report their activities. |
| A complete list of U.S. government agencies can be found at https://www.usa.gov/federal-agencies/a |
| (https://www.usa.gov/federal-agencies/a) . |
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|
|
| 10.2 |
| Regulatory Agencies |
| The power of administrative agencies comes from the executive branch of the government. Congress passes |
| laws to carry out specific directives. The passing of these laws often creates a need for a government agency |
| that will implement and carry out these laws. The government is not able to perform the work itself or manage |
| the employees who will do the work. Instead, it creates agencies to do this. Assigning this authority to |
| agencies is called delegation. The agencies have focus and expertise in their specific area of authority. |
| However, it is important to note that Congress gives these agencies just enough power to fulfill their |
| responsibilities. |
| Although administrative agencies are created by Congress, most administrative agencies are part of the |
| executive branch of the government. The executive branch of government of the United States is headed by |
| the president of the United States. Administrative agencies are created to enforce and administer laws, and |
| the executive branch was created to oversee administrative agencies. Administrative agencies conduct exams |
| and investigations of the entities they regulate. As a result of being part of the executive branch of |
| government, the leaders of administrative agencies are generally appointed by the executive branch. |
| Figure 10.5 |
| Most administrative agencies are housed in the executive branch. The president of the United |
| States appoints leaders to administrative agencies. (Credit: Aaron Kittredge/ pexels/ License: CC0) |
| Administrative agencies also have responsibilities that mirror the responsibilities of the judicial branch of |
| government. Administrative law judges (ALJ) have two primary duties. First, they oversee procedural aspects, |
| like depositions of witnesses related to a case. They have the ability to review rules and statutes and review |
| decisions related to their agencies. They also determine the facts and then make a judgment related to |
| whether or not the agency’s rules were broken. They act like a trial judge in a court, but their jurisdiction is |
| limited to evaluating if rules established by certain government agencies were violated. They can award |
| money, other benefits, and punish those found guilty of violating the rules. |
| Chapter 10 Government Regulation |
| 117 |
|
|
| Federal Agencies |
| Well-known federal agencies include the Federal Bureau of Investigations (FBI), Environmental Protection |
| Agency (EPA), Food and Drug Administration (FDA), Federal Trade Commission (FTC), Federal Election |
| Commission (FEC), and the National Labor Relations Board (NLRB). These agencies were created to serve |
| specific purposes. For instance, the FBI was created to investigate federal crimes. A federal crime is one that |
| violates federal criminal law, rather than a state’s criminal law. The EPA was created to combine federal |
| functions that were instituted protect the environment. The NLRB was created to carry out the National Labor |
| Relations Act of 1935. |
| The goal of federal agencies is to protect the public. The EPA was created in response to concerns about the |
| dumping of toxic chemicals in waterways and about air pollution. It began when the Cuyahoga River in Ohio |
| burst into flames without warning. President Richard Nixon presented a plan to reduce pollution from cars, |
| end the dumping of pollutants into waterways, tax businesses for some environmentally unfriendly practices, |
| and reduce pollution in other ways. The EPA was created by Congress in response to these environmental |
| concerns and President Richard Nixon’s plan. It is given the authority and responsibility to protect the |
| environment from businesses, so that the people can enjoy a clean and safe environment. |
| As mentioned in the previous section, the Federal Trade Commission (FTC) was created to protect the |
| consumer. It investigates and addresses activities that limit competition between businesses. The organization |
| enforces antitrust laws that prevent one organization from restraining competition or seeking to maintain |
| full control over a market. In December of 2006, the FTC ruled on the merger of America Online, Inc. (AOL) and |
| Time Warner, Inc. The FTC decided that the joining of these two companies would limit the ability of other |
| organizations to compete in the cable internet marketplace. The FTC ordered the merged company, AOL Time |
| Warner, to do certain things that permitted competitors to engage, including opening its system to |
| competitors’ internet services and not interfering with the transmission signal being passed through the |
| system. Doing so prevented the large company from shutting out its competitors. These are just a few |
| examples of administrative agencies that were created to protect the community from business activities that |
| could negatively impact the environment or the consumer. |
| 118 |
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|
|
| Figure 10.6 |
| Although administrative agencies have a great deal of power, they are bound by the concept of |
| due process at is described in the U.S. Constitution. (Credit: wynpnt/ pixabay/ License: CC0) |
| Agency Structure |
| Administrative agencies are made up of experts, and they are trusted by Congress to identify the agency |
| structure that best serves their specific goals. Thus, each agency is structured differently. |
| The FTC is a well-known agency and is organized into bureaus. Each bureau is focused on an agency goal. The |
| three bureaus are consumer protection, competition, and economics. The Bureau of Consumer Protection |
| focuses on unfair and deceptive business practices by encouraging consumers to voice complaints, |
| investigate, and file lawsuits against companies. It also develops rules to maintain fair practices and educates |
| consumers and businesses about rights and responsibilities. The Bureau of Competition focuses on antitrust |
| laws and, by doing so, supports lower prices and choices for the consumer. And, lastly, the Bureau of |
| Economics concentrates on consumer protection investigation, rulemaking, and the economic impact of |
| government regulations on businesses and consumers. |
| Administrative Procedure Act (APA) |
| These agencies are not unrestrained in their operations. First, there are due process requirements created in |
| the Constitution. Rules must be reasonable and based on facts. Second, rules cannot violate anyone’s |
| constitutional rights or civil liberties. Third, there must be an opportunity for the public to voice its support, or |
| lack of support, for a rule. In 1946, the Administrative Procedure Act (APA) was enacted. Under the APA, |
| agencies must follow certain procedures to make their rules enforceable statutes. The Act set up a full system |
| for the execution of administrative law by administrative agencies for the federal government. Although |
| agencies have power, government agencies must still act within the structures in place, including the |
| Constitution, span of authority, statutory limitations, and other restrictions. The APA outlines roles, powers, |
| and procedures of agencies. It organizes administrative functions into rulemaking and adjudication. |
| Chapter 10 Government Regulation |
| 119 |
|
|
| Assessment Questions |
| 1. What is administrative law? |
| 2. Administrative agencies are created by: |
| a. |
| The president. |
| b. |
| The judicial branch. |
| c. |
| The Constitution. |
| d. |
| Congress. |
| 3. The FDA stands for: |
| a. |
| The First Drug Administration. |
| b. |
| The Federal Drug Administration. |
| c. |
| The Food and Drug Administration. |
| d. |
| The Food and Diet Administration. |
| 4. Explain the goal of the Federal Trade Commission. |
| 5. How does the FDA fulfill its role? |
| 6. Who appoints leaders to run administrative agencies? |
| a. |
| The President. |
| b. |
| Congress. |
| c. |
| The judges. |
| d. |
| None of these are correct. |
| 7. The process of assigning authority to administrative agencies is called: |
| a. |
| An assignment. |
| b. |
| A directive. |
| c. |
| A passing. |
| d. |
| A delegation. |
| 8. What’s the role of an Administrative Law Judge (ALJ)? |
| 9. The Bureau of Economics concentrates on all but the following: |
| a. |
| Consumer protection investigation. |
| b. |
| Rulemaking. |
| c. |
| Lower prices for consumers. |
| d. |
| Economic impact of government regulation. |
| 10. Explain the purpose of the Administrative Procedure Act (“APA”). |
| Endnotes |
| FTC Approves AOL/Time Warner Merger with Conditions. (December 14, 2000). Federal Trade Commission. |
| Retrieved from: https://www.ftc.gov/news-events/press-releases/2000/12/ftc-approves-aoltime-warner- |
| merger-conditions. |
| Johnson, C. Y., & McGinley, L. (August 16, 2018). “FDA Approves First Generic Version of EpiPen.” The |
| 120 |
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| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Washington Post. Retrieved from: https://www.washingtonpost.com/news/to-your-health/wp/2018/08/16/fda- |
| approves-first-generic-version-of-epipen/?utm_term=.04ace0ebeaa6. |
| Phone Scams. Retrieved from: https://www.consumer.ftc.gov/articles/0076-phone-scams. |
| The Origins of EPA. EPA: United States Environmental Protection Agency. Retrieved from: https://www.epa.gov/ |
| history/origins-epa. |
| What is Administrative Law? Tech Policy Lab, University of Washington. Retrieved from: |
| https://www.youtube.com/watch?v=ow5hZmU7Yfw. |
| Aguirre, D., & Von Post, R. (December 05, 2013). “Culture’s Critical Role in Change Management.” Strategy |
| Business. Retrieved from: https://www.strategy-business.com/blog/Cultures-Critical-Role-in-Change- |
| Management?gko=a3f98. |
| Mungei, V., et al. (February 22, 2012). “The Role of Education and Training to the Success of TQM |
| Implementation.” Teamwork and Employee Empowerment. Retrieved from: http://tqmgroups.blogspot.com/p/ |
| role-of-education-and-training-to.html. |
| Napierala, B. (June 22, 2012). “Five Important Factors in Total Quality Management.” Five Important Factors in |
| Total Quality Management. Retrieved from: http://aboutthree.com/blog/five-important-factors-in-total-quality- |
| management/. |
| Stid, D., & Kramer, K. (N.d). “The Effective Organization: Five Questions to Translate Leadership into Strong |
| Management.” The Bridgespan Group. Retrieved from: https://www.bridgespan.org/insights/library/ |
| organizational-effectiveness/the-effective-organization-five-questions. |
| Chapter 10 Government Regulation |
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| Chapter 10 Government Regulation |
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| Chapter Outline |
| 11.1 History of Antitrust Law |
| 11.2 Antitrust Laws |
| Introduction |
| Learning Outcome |
| • |
| Analyze the tenets of antitrust laws in the United States. |
| 11.1 |
| History of Antitrust Law |
| What if the two largest manufacturers of soft drinks, Coca Cola Co. and PepsiCo, merged? It is likely that the |
| mega-company that resulted would dominate the soft drink industry, squeezing out all of the other smaller |
| competitors. |
| Figure 11.1 (Credit: witwiccan/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 11 |
| Antitrust Law |
|
|
| Figure 11.2 |
| Without antitrust laws, the shelves would have fewer products for consumers to choose from. |
| Image: Beverages, Bottles, Shelf. (Credit: igorovsyannyko/ pixabay/ License: CC0) |
| In the late 1800s, concern over this kind of merger, as well as other attempts by large companies to create |
| monopolies or to control the market, led state and federal lawmakers to take steps to reduce the risks |
| associated with this type of practice. |
| Business Trusts |
| During the late 1800s, the United States became concerned about the development of corporate monopolies |
| dominating the manufacturing and mining industries (Jurist, n.d.). The end of the Civil War marked the |
| beginning of large advances in industrialization. Many large companies formed, especially in the oil and steel |
| industries, which were two industries that the country was beginning to heavily rely on. Manufacturing and |
| distributing companies grew at a fast pace in a wide variety of industries, ranging from sugar to beef to |
| tobacco (West, n.d.). The problem was that the growth occurred so rapidly that supply exceeded demand. This |
| outcome increased competition, and many companies sought to reduce the number of competitors through |
| forms of restraint of trade such as price-fixing, monopolies, and mergers (West, n.d.). |
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| Figure 11.3 |
| The oil industry expanded quicker than demand, causing companies to try to remove |
| competition. (Credit: 15299/ pixabay/ License: CC0) |
| Some of the competitors were larger and more powerful than others, and they sought to limit the competition |
| in the market by taking steps to reduce the number of smaller companies who were trying to compete with |
| them (Federal Trade Commission, n.d.). Some of the larger companies banded together to create business |
| trusts. A business trust is a trust agreement that allows businesses to maintain profits as beneficiaries, but |
| legal ownership and management of the company’s property is maintained through the power of trustees |
| (West, n.d.). These trusts allowed businesses that were members of the trust to grow larger, as they |
| cooperated with one another and shut out other competitors (West, n.d.). |
| Unfair Business Practices |
| Companies tried to create situations that would drive some competitors out of business while solidifying their |
| own share of the market. This effort resulted in mergers and consolidation practices that placed the largest |
| share of the industries under the control of just a few, thereby increasing their power. Since the trusts were |
| able to fix prices and could afford to take some losses, they would drive prices down until competitors were |
| forced out of business because they could not afford to operate at the lower rates (West. n.d.). |
| The markets began to consolidate under just a few companies because the smaller competitors continued to |
| go out of business. The smaller competitors could not compete with the pricing and other practices that the |
| trusts allowed the cooperative businesses to maintain. This design restricted free trade practices for both |
| businesses and consumers. The few businesses in the trust, in turn, became more powerful, thus prompting |
| the government to look for measures to control the situation (Federal Trade Commission, n.d.). The |
| government determined that laws needed to be created to prevent this form of trade restriction. |
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| Rule of Reason |
| Unfair business practices did not reside solely with business trusts. Issues also occurred in agreements |
| between competitors, contracts entered into between sellers and buyers, and practices that created or |
| maintained cartels, monopolies, and mergers (West, n.d.). There were no specific laws that regulated these |
| practices, so the courts were not entirely sure how to deal with them. Initially, courts seemed to swing both |
| ways, both accepting and condemning certain forms of restraint of trade. Rulings were not consistent from |
| state to state, and guidelines needed to be established. The guiding condition seemed to be whether or not |
| the restraints prevented other merchants from entering the market (West, n.d.). |
| The courts used the rule of reason as the standard. The rule of reason explored the goal of the contract, |
| which was considered either naked restraint or ancillary restraint. Naked restraint occurs as contracts |
| promote a general restraint of competition. If the restraint was created with a goal of long-term impact |
| without boundaries, it was considered to be a naked restraint (West, nd.). Ancillary restraint occurs as the |
| restriction is limited in time and geography (West, n.d.). With ancillary restraint, the restraint would be short- |
| term and limited in scope. The courts tended to frown upon naked restraint, but were less consistent with |
| ancillary restraint. Initially, there did not seem to be a comprehensive common law applied similarly from state |
| to state (West, n.d.). This problem was concerning enough to warrant a solution, and in 1890, the first antitrust |
| law was enacted (Jurist, n.d.). |
| Antitrust Laws |
| Antitrust laws regulate economic competition in an effort to maintain fair trade practices (West, n.d.). They |
| were created to prevent the restraints on trade created by trusts and other large company practices. These |
| restraints often resulted in price-fixing, control of production, and control of geographical markets (Jurist, |
| n.d.). Many states recognized these outcomes as a threat to fair business practices. The federal government |
| also recognized this issue and developed antitrust laws in 1887 as a result of a Standard Oil trust that was |
| formed. The Standard Oil Trust occurred as oil companies transferred their stocks to a trustee to create a more |
| powerful block of oil companies that prevented other oil companies from effectively competing with them |
| (West, n.d.). |
| The first antitrust law created was the Sherman Antitrust Act in 1890, which became the basis for subsequent |
| antitrust laws (Jurist, 2013). The Sherman Act was a good start, but it was not comprehensive enough to |
| prevent trusts, and large companies continued to exert strong control over industries. At the turn of the |
| century, a few large companies controlled almost half of all of the nation’s manufacturing assets (West, n.d.). |
| It became evident that more legislation was necessary. President Theodore Roosevelt dubbed himself a |
| “trustbuster,” and he began a campaign to create more effective legal endeavors (West, n.d.). Additional |
| antitrust acts were passed in 1914, including the Clayton Act and the Federal Trade Commission Act. These acts |
| are still in effect, and since 1914, they have been amended by Congress to continue to expand upon and |
| solidify the coverage. It is estimated that antitrust laws save consumers millions of dollars a year, as they |
| prohibit business practices that unfairly raise prices on goods and services (United States Department of |
| Justice, n.d.). |
| Conclusion |
| The original purpose of antitrust legislation, i.e., to foster competition that results in lower prices, more |
| products, and more equal distribution of wealth between producers, remains relevant today (West, n.d.). Yet, |
| large companies still seek advantages in trade and work to put competitors out of business. It is important to |
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| maintain unrestrained trade and prevent the few from having too much power over the many. |
| Sources |
| Federal Trade Commission (n.d.). The antitrust laws. Retrieved from: https://www.ftc.gov/tips-advice/ |
| competition-guidance/guide-antitrust-laws/antitrust-laws. |
| Jurist (2013). History of antitrust laws. Retrieved from: https://www.jurist.org/archives/feature/a-history-and- |
| the-main-acts/. |
| United States Department of Justice (n.d.). Antitrust laws and you. Retrieved from: https://www.justice.gov/ |
| atr/antitrust-laws-and-you. |
| West’s Encyclopedia of American Law (n.d.). Antitrust law. Retrieved from: >http://iris.nyit.edu/~shartman/ |
| mba0101/trust.htm. |
| 11.2 |
| Antitrust Laws |
| Antitrust legislation was designed to prevent unfair restrictions on trade and to maintain equal opportunity for |
| trade for businesses and consumers alike. Throughout the history of antitrust laws, legislation has become |
| more comprehensive and structured to keep up with the business practices of larger corporations that |
| continue to seek advantages and control through trade practices. |
| What Do Antitrust Laws Do? |
| Antitrust laws were created to prevent unlawful mergers and business practices that could lead to restraint of |
| trade by others (Federal Trade Commission, n.d.). The laws themselves are somewhat general to allow the |
| courts the ability to make decisions on these practices, based on changing times and markets (Federal Trade |
| Commission, n.d.). The three main antitrust laws that are in effect have been in effect for over 100 years and |
| through many changes in society—from an industrial age to a technological age, and the changing markets |
| they represent. The federal government created and enforces these three main antitrust laws: |
| • |
| The Sherman Antitrust Act |
| • |
| The Clayton Act |
| • |
| The Federal Trade Commission Act |
| Each state has its own antitrust laws that pertain to trade practices within each separate state, but federal laws |
| are able to reach beyond the states to interstate trade. |
| The Sherman Antitrust Act |
| The Sherman Act was passed in 1890 and focused on trade restraints that were considered unreasonable |
| (Federal Trade Commission, n.d.). This Act did not prohibit all forms of trade restraint, since the courts did not |
| see temporary limited restraints as an issue at the time. A partnership agreement that limited trade to certain |
| areas for certain partners was considered acceptable. The courts deemed some trade restrictions as |
| unreasonable, such as price fixing (Federal Trade Commission, n.d.). In some cases, the violation was so |
| apparent that the violation was considered prima facie, or so evident that it automatically satisfied the |
| unreasonable standard (Jurist, 2013). |
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| The Sherman Act prohibits all contracts and interactions that unreasonably restrain foreign trade and trade |
| between states (United States Department of Justice, n.d.). This prohibition does not mean that companies |
| cannot lower prices on goods in an effort to outsell the competition. Doing so would be considered fair |
| competition and trade. However, when a company is able to suppress the ability of others to compete through |
| some intentional unfair business practice, such as forming agreements with competitors to set prices, it is |
| considered a violation. |
| Figure 11.4 |
| Competitive pricing is a normal part of business until it involves unfair trade practices. (Credit: |
| pixabay/ pexels/ CC0) |
| The Act is a criminal statute, meaning that violation of this Act would result in criminal penalties. Mergers or |
| other actions that would create agreements to fix prices or bids or allocate customers are considered criminal |
| felonies (The United States Department of Justice, n.d.). Violations of the Sherman Act could lead to penalties |
| of up to $100 million for larger corporations and up to $1 million for individuals (Federal Trade Commission, |
| n.d.). Those convicted could also face up to 10 years in prison. If the amount gained by the conspirators, or the |
| amount lost by the victims of the crime, is over $100 million, the fine could be increased to twice the amount |
| gained by the conspirators or lost by the victims—whichever is greater (Federal Trade Commission, n.d.). |
| The Sherman Act did have limitations. It did not provide clear and specific language, which left the courts to |
| make decisions on a case-by-case basis, without any consistent precedent on which to rely (West, n.d.). |
| Precedent occurs as courts make rulings in certain cases, and those rulings are followed in subsequent cases. |
| This lack of precedent left many larger companies in control of their restraint of trade practices, and new |
| legislation seemed necessary. |
| The Clayton Act |
| The Clayton Act was passed in 1914. The Clayton Act is a civil statute rather than a criminal statute, meaning |
| that it carries civil penalties rather than prison sentences (United States Department of Justice, n.d.). It |
| primarily focuses on unfair mergers and acquisitions (Jurist, 2013). This Act sought to create more specific |
| language to help the courts reduce unfair trade practices. As such, it established four acts as illegal, but not |
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| criminal, meaning that they would be tried as civil matters. The four acts are (West, n.d.): |
| • |
| Price discrimination, which occurs as the same product is sold to different buyers at different prices |
| • |
| Exclusive dealing contracts, which require buyers to purchase only from one business and not |
| competitors |
| • |
| Corporate mergers, which result in the acquisition of competing companies |
| • |
| Interlocking directorates, which are boards of competing companies with common members sitting on |
| each of the boards |
| The four acts would only be considered illegal when they create monopolies or substantially lessen |
| competition (West, n.d.). Unions were excluded from mention in the Clayton Act, as Congress did not wish to |
| treat human labor as a commodity (West, n.d.). This Act was still broad enough to rely on the courts for |
| interpretation and decisions on a case-by-case basis. |
| The Clayton Act was amended in 1976 to require companies planning larger mergers and acquisitions to notify |
| the government in advance and seek authorization (Federal Trade Commission, n.d.). This amendment also |
| provides individuals who are victims of these practices with the ability to sue for triple damages after harm is |
| established (Federal Trade Commission, n.d.). |
| The Federal Trade Commission Act |
| The Federal Trade Commission Act (FTC Act), also passed in 1914, focuses on unfair methods of competition |
| and deceptive acts or practices that impact commerce (West, n.d.). All acts that violate the Sherman Act also |
| violate the FTC Act (Federal Trade Commission, n.d.). The FTC Act works to fill in the gaps of the unfair practices |
| by condemning all anticompetitive behaviors not otherwise covered in the other federal antitrust laws (West, |
| n.d.). |
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| 129 |
|
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| Figure 11.5 |
| The Federal Trade Commission was created to oversee fair trade practices. (Credit: Clker-Free- |
| Vector-Images/ pixabay/ License: CC0) |
| The FTC Act is only enforceable by the Federal Trade Commission (FTC), which was created as a result of this |
| Act (Jurist, 2013). The FTC implements the Act’s provisions, and the FTC and the U.S. Department of Justice |
| (DOJ) are the federal agencies responsible for prosecuting violators in either civil or criminal proceedings, |
| depending on the act violated. One remedy that the FTC or DOJ can seek is divestiture, which forces the |
| company to give up one or more of its operating functions (West, n.d.). Another remedy is dissolution, which |
| would terminate the right of a partnership to exist (West, n.d.). |
| Exemptions |
| There are limitations on antitrust laws that have been introduced over the years. These include: |
| • |
| Labor – A labor union can organize and bargain within the bounds of antitrust laws, as long as it does not |
| combine with a nonlabor group. |
| • |
| Agriculture and Fisheries – Collective co-ops of agricultural groups or fisheries can form, as long as they |
| do not engage in restraint of trade. |
| • |
| Foreign Trade – Companies can join forces in cooperative activities involving foreign trade exports, as |
| long as trade within the United States is not restrained. |
| • |
| Cooperative Research and Production – Small businesses can cooperatively work together on research |
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| joint ventures. |
| In essence, exemptions are allowed, as long as they do not act to restrain trade in the United States (West, |
| n.d.). Once restraint of trade becomes a factor, the practices are no longer exemptions and are subject to |
| antitrust laws. |
| Conclusion |
| The three main antitrust laws, namely the Sherman Act, the Clayton Act, and the Federal Trade Commission |
| Act, all work to prevent unfair trade practices that can substantially harm free competition. They also work to |
| protect consumers from practices that would control pricing or the ability to buy or engage in services. They |
| prevent companies from taking actions that would allow them to become too big or too powerful, thus |
| controlling how, and what, consumers and other businesses can do. |
| Assessment Questions |
| 1. All of the following are forms of restraint of trade that company might use to reduce competition except: |
| a. |
| Monopolies. |
| b. |
| Oversupply. |
| c. |
| Price-fixing. |
| d. |
| Mergers. |
| 2. What is a Business Trust? |
| 3. Distinguish between naked restraint and ancillary restraint. |
| 4. What was the first antitrust law enacted?. |
| a. |
| The Clayton Act. |
| b. |
| The Federal Trade Commission Act. |
| c. |
| The Antitrust Act. |
| d. |
| The Sherman Act. |
| 5. What was the original purpose of antitrust legislation? |
| 6. What recourse does the FTC have if an individual or company engages in an unfair trade practice? |
| a. |
| Consent order. |
| b. |
| Administrative complaint. |
| c. |
| Litigation. |
| d. |
| All of the above. |
| 7. Each state has its own Antitrust law. |
| a. |
| True. |
| b. |
| Fasle. |
| 8. Which of the following is not prohibited by the Sherman Act? |
| a. |
| Temporary limited restraints. |
| b. |
| Temporary restraints. |
| c. |
| Naked restraints. |
| d. |
| Ancillary restraints. |
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| 9. Which of the following are possible penalties for violation of the Sherman Act? |
| a. |
| Up to $100 million for corporations and individuals. |
| b. |
| Up to $100 million for individuals. |
| c. |
| Up to $100 millions for corporations. |
| d. |
| None of these are correct. |
| 10. Which of the following are considered illegal by the Clayton Act? |
| a. |
| Price discrimination. |
| b. |
| Exclusive dealing contracts. |
| c. |
| Corporate mergers. |
| d. |
| All of the above. |
| 11. The following are exempt from antitrust laws: |
| a. |
| Small businesses. |
| b. |
| Coops. |
| c. |
| Labor unions. |
| d. |
| Agriculture groups even if they engage in restraint of trade. |
| 12. When was the Federal Trade Commission established? |
| a. |
| 1912. |
| b. |
| 1914. |
| c. |
| 1916. |
| d. |
| 1920. |
| 13. The following are bureaus of the Federal Trade Commission except: |
| a. |
| Bureau of Unfair Trade Practices. |
| b. |
| Bureau of Consumer Protection. |
| c. |
| Bureau of Competition. |
| d. |
| Bureau Economics. |
| 14. What is the mission of the Bureau of Competition? |
| 15. Explain the Wheeler-Lea Act. |
| Endnotes |
| Sources |
| Federal Trade Commission (n.d.). The antitrust laws. Retrieved from: https://www.ftc.gov/tips-advice/ |
| competition-guidance/guide-antitrust-laws/antitrust-laws. |
| Jurist (2013). History of antitrust laws. Retrieved from: https://www.jurist.org/archives/feature/a-history-and- |
| the-main-acts/. |
| United States Department of Justice (n.d.). Antitrust laws and you. Retrieved from: https://www.justice.gov/ |
| atr/antitrust-laws-and-you. |
| West’s Encyclopedia of American Law (n.d.). Antitrust law. Retrieved from: http://iris.nyit.edu/~shartman/ |
| mba0101/trust.htm. |
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|
| Chapter Outline |
| 12.1 Unfair Trade Practices |
| 12.2 The Federal Trade Commission |
| Introduction |
| Learning Outcomes |
| • |
| Analyze laws pertaining to unfair trade practices and the agency that scrutinizes them. |
| 12.1 |
| Unfair Trade Practices |
| The term “unfair trade practice” describes the use of deceptive, fraudulent, or unethical methods to gain |
| business advantage or to cause injury to a consumer. Unfair trade practices are considered unlawful under the |
| Consumer Protection Act. The purpose of the law is to ensure that consumers have the opportunity to make |
| informed, rational decisions about the goods and services they purchase. |
| Unfair trade practices include false representation of a good or service, targeting vulnerable populations, false |
| advertising, tied selling, false free prize or gift offers, false or deceptive pricing, and non-compliance with |
| manufacturing standards. Alternative names for unfair trade practices are “deceptive trade practices” or |
| “unfair business practices.” |
| Section 5(a) (https://www.federalreserve.gov/boarddocs/supmanual/cch/ftca.pdf) of the Federal Trade |
| Commission Act prohibits “unfair or deceptive acts or practices in or affecting commerce.” Per the rule, unfair |
| practices are those that cause, or are likely to cause, injury to consumers, those that consumers cannot avoid, |
| and those in which the benefits of the product or service do not outweigh the deception. Deceptive practices |
| are defined as those in which the seller misrepresents or misleads the consumer, and the misleading practice |
| Figure 12.1 (Credit: Carol M. Highsmith collection/ wikimedia/ Attribution 2.0 Generic (CC BY 2.0)) |
| 12 |
| Unfair Trade Practices and the Federal Trade Commission |
|
|
| is substantial. |
| The Federal Trade Commission (FTC) is a federal agency that enforces consumer protection laws. Consumers |
| may seek recourse for unfair trade practices by suing for compensatory or punitive damages. Plaintiffs do not |
| have to prove intent. Showing that the practice itself was unfair or deceptive is sufficient. |
| Figure 12.2 |
| The Federal Trade Commission (FTC) enforces consumer protection laws. (Credit: U.S. |
| Government/ wikimedia/ License: Public Domain) |
| Unfair Trade Practices and Examples |
| Product Guarantees and False Endorsements |
| Companies must be prepared to honor product guarantees. For example, if a product is advertised with a 50 |
| percent money-back guarantee, then that must be provided to customers who meet the requirement(s) |
| attached to the guarantee. Similarly, companies may not create false endorsements and testimonials about |
| their products. |
| Unfair Advertising |
| False advertising includes the misrepresentation of a product, service, or price. It may be more expansively |
| defined to include unfair sales strategies, such as advertising one item and then selling another item in its |
| place, e.g., one that is higher priced, lower quality and/or less in demand. This method is most commonly |
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| referred to as “bait and switch.” Additional examples of unfair advertising include incorrect pricing, fake |
| endorsements, deceptive guarantees, making false statements, and providing descriptions that exaggerate |
| the performance of the product or service. |
| Taking Advantage of Customers |
| The FTC also pays particular attention to business ventures that target vulnerable populations. For example, |
| some telemarketing efforts employ intense pressuring tactics to target seniors and people who don’t speak |
| English. |
| E X A M P L E 1 2 . 1 |
| For months, Ivan had searched for just the right window curtain to match the décor of his new high rise |
| condo. Finally, while browsing through Amazon, he saw two gray velvet curtains that featured a damask |
| pattern, with taupe and gold accents and specks of ice blue glitter accents. He could not have designed a |
| more perfect color palette for the window treatments if he tried. Moreover, the velvet blackout touch was |
| just what he needed. Excited, he hit the “Buy Now” button and waited a couple of days for his order to |
| arrive. When it did, what a huge disappointment! He could see, if he stared long and hard enough, how |
| someone with a vivid imagination might consider the curtain to be an abstract interpretation of what was |
| advertised. However, most people would see that the product was not at all close to what was advertised. |
| The velvet was closer to linen, the damask pattern was closer to swirls, and the taupe and gold accents with |
| specks of ice blue were closer to silver and purple, with specks of mauve. After running a Google reverse |
| image search of the original product photo, he saw it featured in an interior design magazine. When Ivan |
| looked up the product endorsements and reviews, he saw that all of the reviewers had only posted reviews |
| for that particular seller’s products, and that they had posted nothing but glowing reviews for each of the |
| products. It was clear to Ivan that the seller was guilty of false advertising, as well as faking endorsements. |
| Ivan has enough information to submit a consumer complaint to the Federal Trade Commission. |
| E X A M P L E 1 2 . 2 |
| Devin is involved in the telemarketing of spy gadgets, such as bugs and bug detectors. He has had a lot of |
| trouble finding a market for these products. One day, he speaks with an older citizen who asks him about |
| the benefits of the bug detector. Devin starts to knowingly make unsubstantiated claims that there have |
| been news reports that home bugging is on the rise. His false claims works like a charm. Spooked, the |
| elderly customer buys the most expensive bug detector product. Seeing his success, Devin purchases a |
| report of households in his geographic selling area that are headed by people over the age of 70. Over the |
| next few months, his sales increase at an explosive rate. When he is recognized by management for his |
| leading sales numbers, they also inquire about the secret to his success as they seek to replicate it in |
| training materials for other sales professionals. When Devin proudly explains his tactics, he is terminated by |
| the company. The company calls the customers impacted by his false claims, explains that there was a |
| misrepresentation by one their sales associates regarding the scope of known bugging activity, allows them |
| to keep their bug detectors, and refunds them the money they spent purchasing the products. The sales |
| associate engaged in unfair trade practices, but the company took appropriate steps to correct it. |
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|
|
| Misrepresenting a Product |
| At times, the FTC may be quite technical in its definition of certain terms. For this reason, companies should be |
| very clear about their usage of various phrases and words. For example, the word “new” may only be used to |
| refer to a product that is less than six months old. Other terms may be the subject of debate or litigation, such |
| as whether a lotion will actually “rejuvenate” skin or whether a tablet will actually “cure” baldness. Indeed, a |
| sweater should not be called “wool” unless that is its complete composition. There are many examples, so it is |
| important for businesses to have an understanding of the FTC’s rules on this topic. |
| Giving Misleading Price Information |
| The FTC sanctions misleading price information as an unfair trade practice. Examples of misleading price |
| information include false sales in which a “limited time offer” might actually be available forever, or running a |
| “Going Out of Business” sale without any plans to go out of business while advertising that items are |
| discounted, although the prices have not changed. |
| Failing to Disclose Pertinent Information |
| Merchants must disclose facts that would reasonably influence the consumer’s decision to make a purchase. |
| Withholding pertinent information from customers may be viewed by the FTC as equal in severity to the |
| process of using overtly incorrect or deceptive information. For example, sellers should always disclose the full |
| price of their products or services before accepting payment for them. |
| 12.2 |
| The Federal Trade Commission |
| The FTC was created in 1914 to address the problem of monopolies and trusts. Following the Civil War, a wave |
| of consolidation and growth among companies triggered increased public debate. Through handshake |
| agreements, issuance of stock, and pooling arrangements, companies could fix prices and outputs, thus |
| effectively stopping competition and raising consumer prices. A substantial number of mergers gave control |
| over key industries to small groups of businesses. Where companies did not merge, other arrangements were |
| made to have a similar effect. Conglomerates controlled most of the relevant industries that produced |
| household necessities. Goods used in production were also the product of highly concentrated trusts, such as |
| the United States Steel Corporation and the International Paper Company. Concerns about industrialization |
| and a changing economy, with shifting norms for personal lives, triggered antitrust sentiment. |
| E X A M P L E 1 2 . 3 |
| A brick and mortar store has an online promotion for a “buy one, get one” offer for the season’s hottest |
| new phone, stating that the offer is only available on Black Friday. The store opens at 5:00 a.m., and |
| customers start lining up with their sleeping bags in tow the evening prior to the morning opening time. |
| After customers almost stampede one another, they learn that they will have to also purchase a phone plan |
| that is inflated by 100% of its regular price to qualify for the deal. Nowhere in the literature or promotions |
| was the phone plan, or its over-inflated price, mentioned as a requirement to get the buy one get one free |
| phone deal. |
| 136 |
| Chapter 12 Unfair Trade Practices and the Federal Trade Commission |
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|
| Figure 12.3 |
| The Federal Trade Commission prevents monopolies, like that of U.S. Steel in the early 20th |
| century. (Credit: Bruce McAllister/ wikimedia/ License: Public Domain) |
| The perceived unfairness and fears caused by the consolidation of businesses created strong anti-business |
| sentiment and increasing cries for price controls to be considered as a remedy for heavily concentrated |
| industries. These organizations posed economic and social problems that became a large social concern. In |
| response, the Federal Trade Commission (FTC) was created with broad powers to investigate and propose |
| formal recommendations to companies about their competitive practices. The FTC did not formally have a |
| consumer protection mission until the passage of the Wheeler-Lea Act in 1938. This act gave the FTC the power |
| to combat false advertising for any foods, drugs, medical devices, or cosmetics. |
| In addition to the Wheeler-Lea Act, subsequent amendments to the FTC Act, as well as judicial respect toward |
| the agency, broadened the power and jurisdiction of the FTC. |
| Today, in addition to its original antitrust roots, the FTC enforces consumer protection laws. |
| Bureaus of the FTC |
| Several bureaus now stand in support of the FTC’s efforts. |
| Bureau of Consumer Protection |
| The Bureau of Consumer Protection protects consumers against unfair trade practices. Bureau attorneys |
| enforce consumer protection laws issued by the FTC. In addition to enforcement actions, the Bureau’s |
| functions include investigations and consumer and business training. Unfair trade practices in advertising and |
| marketing are a main focus, as well as privacy, financial products and practices, and identity protection. The |
| Bureau also manages the United States National Do Not Call Registry and investigates telemarketing fraud. |
| Chapter 12 Unfair Trade Practices and the Federal Trade Commission |
| 137 |
|
|
| Bureau of Competition |
| The Bureau of Competition’s purpose is to eliminate and prevent “anticompetitive” business practices related |
| to the enforcement of antitrust laws. The FTC and the Department of Justice share responsibility for |
| enforcement of antitrust laws. |
| Bureau of Economics |
| The Bureau of Economics supports the Bureau of Competition and Bureau of Consumer Protection by |
| providing subject matter expertise regarding the economic impacts of FTC legislative activity. |
| FTC Activities |
| The FTC investigates issues raised through a number of sources, including consumer, business, and media |
| reports. If the FTC concludes that there was unlawful conduct, it may seek several forms of recourse. These |
| include the pursuit of voluntary compliance through a consent order, the submission and filing of |
| administrative complaints, or the initiation of a federal action and litigation. |
| The FTC has the power to create rules regarding widespread industry practices. Rules created in this fashion to |
| address systemic issues are called trade rules. |
| Assessment Questions |
| 1. Define unfair trade practices. |
| 2. All of the following are considered unfair trade practices except: |
| a. |
| Targeting vulnerable populations. |
| b. |
| Charging extremely high prices. |
| c. |
| False advertising. |
| d. |
| False representation of a good or service. |
| 3. What is a bait and switch? |
| 4. Describe the role of the Federal Trade Commission. |
| 5. The following are examples of a company giving misleading price information except: |
| a. |
| Advertising “Limited Time Offer” when the offer is available forever. |
| b. |
| Advertising “Going Out of Business” when the company plans to stay in business. |
| c. |
| Advertising the product as “New” when the product is more than 6 months old. |
| d. |
| Advertising “Buy One, Get One” without informing consumers that they must buy another product or |
| service to get the deal. |
| Endnotes |
| The Consumer Protection Act: Unfair Trade Practices. Retrieved from: https://www.ftc.gov.bb/library/ |
| 2003-06-13_unfair_trade_practices.pdf. |
| Lumen Learning. (n.d.). Business and the Legal Environment. Retrieved from: |
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|
| https://courses.lumenlearning.com/buslegalenv/chapter/27-3-unfair-trade-practices/. |
| Holt, W. S. (2010). Federal trade commission: Its history, activities and organization. Gale Ecco, Making Of Mode. |
| About the FTC. (2018, July 17). Retrieved from: https://www.ftc.gov/about-ftc. |
| Consumer Information, Federal Trade Commission. (n.d.). Retrieved from: https://www.consumer.ftc.gov/. |
| Federal Trade Commission, USA.gov. (n.d.). Retrieved from: https://www.usa.gov/federal-agencies/federal- |
| trade-commission. |
| Statutes Enforced or Administered by the Commission. (n.d.). Retrieved from: https://www.ftc.gov/ |
| enforcement/statutes. |
| Chapter 12 Unfair Trade Practices and the Federal Trade Commission |
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|
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|
| Chapter Outline |
| 13.1 Introduction to International Law |
| 13.2 Sources and Practice of International Law |
| Introduction |
| Learning Outcome |
| • |
| Explain international law and its role in business. |
| 13.1 |
| Introduction to International Law |
| In 1945, President Harry Truman stated, “When Kansas and Colorado have a quarrel over the water in the |
| Arkansas River they don’t call out the National Guard in each state and go to war over it. They bring a suit in |
| the Supreme Court of the United States and abide by the decision. There isn’t a reason in the world why we |
| cannot do that internationally” (Cheeseman, 2016, p. 903). Customs, which vary among global communities |
| and international organizations, are a primary reason why the world cannot pursue such an answer to trade |
| and commerce dealings. The priorities and aims for Chinese businesses differ from those of Brazil. Each of |
| those two countries have radically different business perspectives from the United States. For this reason, |
| international law utilizes customs, treaties, and organizations to guide relationships among nations, with the |
| goal of allowing each country as much leverage as possible over its own business dealings. |
| Figure 13.1 (Credit: geralt/ pixabay/ Attribution 2.0 Generic (CC BY 2.0)) |
| 13 |
| International Law |
|
|
| Figure 13.2 |
| International laws are based on customs, treaties, and organizations that guide partnerships |
| among nations. (Credit: GDJ/ pixabay/ License: CC0) |
| International Law |
| International law relates to the policies and procedures that govern relationships among nations (Clarkson, |
| Miller, & Cross, 2018). These are crucial for businesses for multiple reasons. First, there is not a single |
| authoritative legislative source for global business affairs, nor a single world court responsible for interpreting |
| international law (Cheeseman, 2016, p. 903). There is also not a global executive branch that enforces |
| international law, which leaves global business affairs particularly vulnerable. |
| Secondly, if a nation violates an international law and persuasive tactics fail, then the countries that were |
| violated, or international organizations tasked with overseeing global trade, may act. Often these actions use |
| force to correct the offenses and may include economic sanctions, severance of diplomatic relations, boycotts, |
| or even war against the offending nation (Clarkson, Miller, & Cross, 2018, p. 439). |
| The purpose of international laws is to permit countries as much authority as possible over their own |
| international business affairs, while maximizing economic benefits of trade and working relationships with |
| other nations. Since many countries have historically allowed governance by international agreements when |
| conducting global business, there exists an evolving body of international laws that facilitate global trade and |
| commerce. |
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| U.S. Constitutional Clauses |
| There are two important clauses in the U.S. Constitution related to international law. First, the Foreign |
| Commerce Clause enables Congress to “regulate commerce with foreign nations” (Cheeseman, 2016, p. 904). |
| This clause permits U.S. businesses to actively negotiate and implement taxes or other regulations as they |
| relate to international commerce. However, businesses cannot unduly burden foreign commerce. For |
| example, General Motors, which is based in Michigan, cannot suggest that the state impose a 50 percent tax |
| on foreign-made automobiles sold in the state, while not imposing the same tax on U.S.-made vehicles. |
| Michigan can, however, impose a 10 percent tax on all automobile sales in the state to offset the costs of |
| foreign trade and commerce. |
| The second important clause related to international law is the Treaty Clause, which states that the president |
| has the power “by and with the advice and consent of the senate” to create treaties with other nations |
| (Clarkson, Miller, & Cross, 2018, p. 440). This clause restricts treaties to federal authority, meaning that states |
| do not have the power to enter a treaty with another nation. For example, the United States and Mexico can |
| sign a treaty to reduce trade barriers between both nations, but the state of Texas cannot sign a treaty with |
| Mexico to reduce trade barriers between Texas businesses and Mexico. Additionally, any treaties established |
| with other countries become U.S. law, and any conflicting law is null and void. |
| Primary Sources of International Law |
| International customs, treaties, and organizations are the primary sources of international law (Clarkson, |
| Miller, & Cross, 2018, p. 439). |
| Figure 13.3 |
| Three distinct components are sources for how international law is understood, defined, and |
| interpreted around the world. (Modification of art by BNED Credit: CC BY NC SA) |
| These three components work together to guide how nations understand, define, and interpret international |
| laws that govern global business affairs. |
| International Customs |
| Customs are general practices between nations that guide their business relationships. According to the |
| Chapter 13 International Law |
| 143 |
|
|
| Statute of the International Court of Justice, international customs are “accepted as law” (Clarkson, Miller, & |
| Cross, 2018, p. 439). While customary international law (CIL) is not written, nor does it require ratification to |
| become binding, CIL nonetheless provides guidelines for how nations conduct business affairs (Bradley & |
| Gulati, 2010, p. 204). One example of a custom is the international protection of ambassadors. For thousands |
| of years, ambassadors have been protected while serving diplomatic missions. For this reason, countries |
| protect foreign ambassadors with the understanding that any harm caused to ambassadors would be a |
| violation of international law. |
| International Treaties |
| Treaties and other agreements between nations are authorized and ratified by the countries that acknowledge |
| their legality. There are two different types of agreements: bilateral, which is formed by two nations; and |
| multilateral, which is formed by several nations. The Peru-United States Trade Promotion Agreement is an |
| example of a bilateral agreement. It was signed in 2006, ratified by Peru the same year, and ratified by the |
| United States in 2007. This bilateral agreement is considered beneficial to the United States because it |
| improves access to Peruvian goods, while promoting security and democracy in the South American country. |
| The North American Free Trade Agreement, or NAFTA, is an example of a multilateral agreement. It was |
| ratified in 1994, when Mexico joined the previous trade agreement between the United States and Canada. In |
| September 2018, the Trump administration successfully completed re-negotiations with Mexico and Canada |
| that lasted over one year. Among other aims, these negotiations worked to increase auto industry wages for |
| workers in Mexico and modify pharmaceutical regulations with Canada. |
| International Organizations |
| International organizations are comprised of officials who represent member nations that have established a |
| treaty to oversee shared interests, including trade and commerce. The U.S. participates in more than 120 |
| bilateral and multilateral organizations around the world. International organizations adopt resolutions that |
| standardize behavior and create uniform rules related to trade and commerce. Two of the most significant |
| international organizations established in the twentieth century that significantly impact U.S. trade and |
| commerce are the United Nations and the European Union. |
| United Nations |
| The United Nations (UN) was created as a multilateral treaty in 1945. The UN’s organizational goals include |
| maintaining global peace and security, promoting economic and social cooperation, and protecting human |
| rights, especially related to women and children (Cheeseman, 2016, p. 905). The UN General Assembly |
| includes representatives from each member nation. As of 2018, the UN acknowledges 195 sovereign states, |
| with all but two participating as full members. These two, Palestine and the Vatican City, are classified as |
| “observer states.” Six additional countries are not UN members, but are recognized as a country by at least |
| one UN member country: Abkhazia, Kosovo, Northern Cypress, South Ossetia, Taiwan, and Western Sahara. |
| The UN Security Council includes five permanent members and 10 countries selected by the General |
| Assembly to serve two-year terms. The five countries that hold permanent membership are China, France, |
| Russia, the United Kingdom, and the United States (Cheeseman, 2016, p. 558). This Council is primarily |
| responsible for overseeing global peace and security measures. The World Bank is a UN organization, financed |
| by contributions from developed countries and headquartered in Washington, D.C. Its primary functions |
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| include providing money to developing countries to fund projects that relieve suffering, including building |
| roads and dams, establishing hospitals, developing agriculture, and other humanitarian efforts. The World |
| Bank provides both grants and long-term low interest rate loans to countries, often granting debt relief for |
| outstanding loans (Cheeseman, 2016, p. 559). |
| The United Nations Commission International Trade Law is one of the most important international |
| organizations to date, establishing the 1980 Convention on Contracts for the International Sale of Goods |
| (CISG), which will be discussed further in the next section. |
| European Union |
| The European Union (EU) is a regional international organization that includes many countries in Europe. It |
| was established to create peace across the region and promote economic, social, and cultural development |
| (Cheeseman, 2016, p. 561). As of 2018, there are 28 countries affiliated with the EU, although the United |
| Kingdom has begun steps to withdraw its membership. Additionally, Macedonia is actively seeking a path |
| toward EU membership, although as of September 2018, the country’s citizens remain divided. The EU |
| organization has established a treaty for its members that creates open borders for trade among member |
| nations, especially for capital, labor, goods, and services. The impact on U.S. commerce is significant, as the EU |
| represents more than 500 million people and a gross community product that exceeds that of the United |
| States, Canada, and Mexico combined (Cheeseman, 2016, p. 561). |
| Sovereignty |
| National sovereignty defines a nation. While clearly defined borders and independent governments also set |
| parameters for a nation, sovereignty is an important legal principle that allows nations to enter negotiated |
| treaties with other countries and honor territorial boundaries. It is among the most important international |
| law principles, thus greatly impacting international trade and commerce. |
| Since the 1800s, most established nations allowed for absolute sovereignty among the global community. |
| However, by the 1940s, that allowance was significantly reduced, as countries revisited sovereignty in light of |
| globalization, transportation, and communication advances, and the rise of international organizations |
| (Goldsmith, 2000, p. 959). Consequentially, doctrines of limited immunity were created that established |
| guidelines for how countries may prosecute, or hold foreign nationals accountable, during international trade |
| and commerce dealings. |
| A doctrine of sovereign immunity states that countries are granted immunity from lawsuits in courts of |
| other countries (p. 569). Although the United States initially granted absolute immunity to foreign |
| governments from lawsuits in U.S. courts, in 1952, the United States adapted federal law to qualified immunity, |
| which is the immunity regulation adopted in most Western nations. This law led to the Foreign Sovereign |
| Immunities Act of 1976, allowing U.S. governance over lawsuits against other nations in the United States in |
| either federal- or state-level courts. Simply stated, a foreign country is not immune to lawsuits in the United |
| States when the country has waived its immunity, or if the commercial activity against which the lawsuit is |
| intended causes a direct effect in the United States. |
| 13.2 |
| Sources and Practice of International Law |
| International law is primarily governed by customs, treaties, and organizations that influence how laws are |
| understood, interpreted, and enforced around the world. Since there is not a central court to enforce |
| Chapter 13 International Law |
| 145 |
|
|
| international law, each country utilizes its own courts to settle disputes. Collective action, reciprocity, and |
| shaming are three examples of non-legislative methods that influence trade when enacted against nations |
| that violate international law. |
| Figure 13.4 |
| International laws are enforced through positive and punitive measures that seek to uphold the |
| global integrity of trade and commerce among all nations. (Credit: qimono/ pixabay/ CC0) |
| Sources of International Law |
| The sources of international law are customs, treaties, and organizations, as discussed in the previous section. |
| These three components work synergistically to influence how the international community facilitates |
| business trade and commerce. More importantly, international law is enforced when a country violates the |
| principles set forth by globally shared customs, treaties, and organizations. |
| One of the most important governing documents for international law is the United Nations Convention on |
| Contracts for the International Sale of Goods (CISG), which was established in 1980. This law governs |
| contracts of countries that have ratified it as the priority contract for trade. By January 2018, 84 countries had |
| adopted CISG, including the countries that account for more than two-thirds of all global trade. Those |
| countries include the United States, Canada, China, Japan, Mexico, Argentina, Brazil, and most European |
| countries. The CISG is enforced whenever international transactions occur without the presence of written |
| contracts to govern those transactions. There are limits to the CISG, however, as the CISG does not apply to |
| consumer sales or contracts for services (Clarkson, Miller, & Cross, 2018, p. 376). |
| International Principles and Doctrines |
| There are three significant principles that help establish and enforce international law: the Principle of Comity, |
| the Act of State Doctrine, and the Doctrine of Sovereign Immunity. |
| The Principle of Comity states that nations will defer to the laws and decrees of other nations when those |
| laws are consistent with their own, essentially upholding reciprocity between nations with similar laws. For |
| example, a U.S. court will most likely uphold a business contract as valid even if it was drafted in England, since |
| the United Kingdom’s legal procedures are consistent with U.S. procedures (Cross & Miller, 2018, p. 216). |
| The Act of State Doctrine is a law applicable in England and the United States. It states that these two nations |
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| will not pass legal judgement on public acts committed by a recognized government if those acts occur within |
| that government’s own territory (Cross & Miller, 2018, p. 216). For example, the United States will not file a |
| lawsuit against Petrobras, a Brazilian oil company, alleging price fixing, since the act of pricing oil occurs in |
| Brazil, which is a nation that holds control over its own natural resources. |
| The Doctrine of Sovereign Immunity, which was introduced in the previous section, states that foreign |
| nations are immune from U.S. jurisdiction when certain circumstances are applied. However, there are |
| exceptions to this law. If a foreign country conducts commercial business activity in the United States and an |
| entity in the United States files a lawsuit against the foreign business, then the foreign state is not immune |
| from U.S. jurisdiction (Cross & Miller, 2018, p. 216). |
| International Law Enforcement |
| One of the most important considerations for international business is understanding that companies |
| operating in foreign nations are subject to the laws of those nations (Cross & Miller, 2018, p. 212). When |
| international laws are violated, disputes are often resolved through the legal systems within individual nations. |
| Most countries have either common law or civil law systems. Common law systems operate independently by |
| developing their own rules that govern areas of business law, such as torts and contracts. The United States |
| has a common law system. One-third of all people in the world live in nations in which common law is |
| practiced. Civil law systems base their legislation on Roman civil law, which utilizes statutory codes as the |
| primary source of law (p. 212). |
| Common Law |
| Civil Law |
| Australia |
| Malaysia |
| Argentina |
| Indonesia |
| Bangladesh |
| New Zealand |
| Austria |
| Iran |
| Canada |
| Nigeria |
| Brazil |
| Italy |
| Ghana |
| Singapore |
| Chile |
| Japan |
| India |
| United Kingdom |
| China |
| Mexico |
| Israel |
| United States |
| Egypt |
| Poland |
| Jamaica |
| Zambia |
| Finland |
| South Korea |
| Kenya |
| France |
| Sweden |
| Germany |
| Tunisia |
| Greece |
| Venezuela |
| Table 13.1 |
| Impact on International Trade |
| There are three international law enforcement methods that can radically impact trade: collective action, |
| Chapter 13 International Law |
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|
| reciprocity, and shaming. |
| Collective action occurs when businesses work collectively to strengthen their resources and achieve a |
| shared goal. In February 2018, the UN Conference on Trade and Development Secretary-General argued that |
| collective action can be one of the most effective methods for protecting international trade in the current |
| global climate. Due to recent trade restructuring from the United States and the United Kingdom (pending its |
| withdrawal from the EU), collective action was promoted as a way to “harness energy that will not fragment |
| the [international trade] system” (UNCTAD, 2018). By leveraging nations to defend “rules-based multilateral |
| trading systems as a force for creating inclusive prosperity,” the Secretary-General promoted collective action |
| as the primary way to assure continued international peace and economic viability for generations to come. |
| Reciprocity is central to international trade and at the core of CIL. It happens most commonly in international |
| business exchanges as countries lower import duties, or other trade barriers, in exchange for mutual |
| arrangements extended by the other country. Reciprocity can be beneficial to the nations involved, or it can be |
| punitive. In 2016, presidential candidate Donald Trump campaigned for an international trade climate that |
| would produce fairer options for the United States. Since his inauguration, he has increasingly pressured the |
| global community by imposing taxes on imports from Canada, China, the EU, and Mexico, each of which has |
| retaliated in reciprocity. In 2018, China accused the United States of launching the “largest trade war in |
| economic history,” of which the final global impacts remain largely unknown (BBC, 2018). |
| Shaming is a deliberate attempt to negatively impact a state, regime, or governmental leader’s reputation by |
| publicizing and targeting violations of international laws, including customary norms, treaty breaches, and |
| violations of organizational expectations (Gopalan & Fuller, 2014, p. 75). However, shaming is not viewed as |
| particularly effective without more concrete measures to accompany it (Klymak, 2017). A recent research study |
| conducted by the Department of Economics in Dublin, Ireland, found that there is no evidence to suggest that |
| there has been a decrease in the imports of goods to the United States from countries where foreign goods |
| are likely produced by child and forced labor. Despite media coverage and the International Labour |
| Organization’s coverage that routinely shames certain nations for producing goods by child or forced labor, |
| those goods are nonetheless regularly imported for international sale. |
| Assessment Questions |
| 1. What is International law? |
| 2. The following are clauses in the U.S. Constitution that relate to international law. |
| a. |
| Treaty Clause. |
| b. |
| Foreign Commerce Clause. |
| c. |
| Both a and b. |
| d. |
| Neither a nor b. |
| 3. Explain the European Union. |
| 4. What is the Doctrine of Sovereign Immunity? |
| 5. The UN Security Council is made up of: |
| a. |
| 5 members and 10 countries. |
| b. |
| 10 members and 5 countries. |
| c. |
| 10 members and 10 countries. |
| d. |
| 5 members and 5 countries. |
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| 6. Sources of international law include: |
| a. |
| Customs, treaties, and laws. |
| b. |
| Customs, treaties, and edict. |
| c. |
| Treaties, laws, and edicts. |
| d. |
| Customs, treaties, and organizations. |
| 7. Explain the principle of comity. |
| 8. Compare and contrast common law systems vs. civil law systems. |
| 9. How many countries have adopted the United Nations Convention on Contracts for the International Sale of |
| Goods (CISG)? |
| a. |
| 74. |
| b. |
| 84. |
| c. |
| 94. |
| d. |
| 104. |
| 10. All of the following are international law enforcement methods except: |
| a. |
| Collective action. |
| b. |
| Reciprocity. |
| c. |
| Shaming. |
| d. |
| All of the above. |
| Endnotes |
| Bradley, C. A., & Gulati, M. (2010). Withdrawing from international custom. The Yale Law Journal, 120, 202–275. |
| Cheeseman, H. (2016). Business law: Legal environment, online commerce, business ethics, and international issues |
| (9th ed.). Boston, MA: Pearson Education. |
| Cheeseman, H. (2016). Legal environment of business: Online commerce, business ethics, and global issues (8th |
| ed.). Boston, MA: Pearson Education. |
| Clarkson, K. W., Miller, R. L., & Cross, F. B. (2018). Business law: Texts and cases (14th ed.). Boston, MA: Cengage |
| Learning. |
| Goldsmith, J. (2000). Review: Sovereignty, international relations theory, and international law. Stanford Law |
| Review, 52(4), 959–986. |
| BBC. (2018, September 18). US-China trade row: What has happened so far? BBC News. Retrieved from: |
| https://www.bbc.com/news/business-44529600. |
| Clarkson, K. W., Miller, R. L., & Cross, F. B. (2018). Business law: Texts and cases (14th ed.). Boston, MA: |
| Cengage Learning. |
| Cross, F. B., & Miller, R. L. (2018). The legal environment of business: Texts and cases (10th ed.). Boston, MA: |
| Cengage Learning. |
| Gopalan, S., & Fuller, R. (2014). Enforcing international law: States, IOs, and courts as shaming reference |
| groups. Brooklyn Journal of International Law, 39(1), 73–158. |
| Klymak, M. (2017). The trade impacts of naming and shaming of forced and child labor. Trinity Economic |
| Papers, 1–41. Retrieved from: http://www.tcd.ie/Economics/TEP/2017/tep1517.pdf. |
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|
| UN. (2018, February 19). Collective action is key to defending trade, Geneva dialogue hears. UN Conference on |
| Trade and Development News. Retrieved from: https://unctad.org/en/pages/ |
| newsdetails.aspx?OriginalVersionID=1669. |
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| Chapter Outline |
| 14.1 Liability Under the Securities Act |
| 14.2 The Framework of Securities Regulation |
| Introduction |
| Learning Outcome |
| • |
| Describe the Securities Exchange Act of 1934 and its impact on business. |
| 14.1 |
| Liability Under the Securities Act |
| As explained in the previous section, many companies were initially irritated by the creation of the Securities |
| Exchange Act of 1934, as it created a myriad of legal responsibilities and potential liabilities that impacted their |
| business models. Companies came to recognize that they needed legal counsel and internal systems in place |
| to ensure that they were in compliance. The liabilities for not complying with the Securities and Exchange Act |
| of 1934 include not only monetary fines, but also civil penalties, and in some cases, criminal proceedings. |
| Insider trading is one violation that can result in criminal charges. |
| Insider Trading |
| While laws vary from country to country, insider trading can be understood by what the SEC defines as the |
| “buying or selling a security, in breach of a fiduciary duty or other relationship of trust and confidence, on the |
| basis of material, nonpublic information about the security.” The word fiduciary comes from the Latin word |
| Figure 14.1 (Credit: Sam Valadi/ flickr/ Attribution 2.0 Generic (CC BY 2.0)) |
| 14 |
| Securities Regulation |
|
|
| for trust and refers to someone who is charged with the responsibility to act in the best interest of the other |
| party. In the case of businesses, fiduciaries are expected to act in the best interests of their investors. |
| However, they are often aware of information that the public is not. This knowledge has important |
| implications as addressed by Section 10(b) and Rule 10b-5 of the Securities Exchange Act of 1934, which |
| prohibits the purchase or sale of securities on the basis of "material nonpublic information,"; meaning |
| information of any kind that would impact the market price of securities that has not been disclosed to the |
| public, i.e., insider information. The directors, large shareholders, and officers of companies frequently have |
| access to nonpublic information that could affect the future value of a security. While an individual, as |
| opposed to an entire company, is often charged as an insider trader, such charges can affect the entire |
| company’s reputation, putting it in a negative light and eroding investor trust. |
| One instance of insider trading that received widespread media attention involved Martha Stewart, who in |
| 2003 became the subject of legal scrutiny after selling her shares in the pharmaceutical company ImClone. |
| Following the advice of her broker, David Bacanovic, Stewart sold all of her shares of ImClone before it lost 16 |
| percent of its value. Bacanovic represented ImClone CEO Sam Waksal, who was selling $5 million of his |
| ImClone shares. While Bacanovic claimed he did not know why, he shared this information with Stewart. As it |
| turned out, the FDA had not approved ImClone’s primary pharmaceutical product, Erbitux, which was a |
| setback that only insiders were privy to. Stewart avoided a $45,673 loss by selling her shares before the public |
| announcement. Even though Stewart may not have known exactly why ImClone would go down in value, the |
| court decided that her decision to act upon her broker’s suggestion constituted a wrongdoing. Stewart’s role |
| as a public figure was also relevant to this decision, as explained by SEC’s Director of Enforcement Stephen M. |
| Cutler, who said, “It is fundamentally unfair for someone to have an edge on the market just because she has |
| a stockbroker who is willing to break the rules and give her an illegal tip. It’s worse still when the individual |
| engaging in the insider trading is the Chairman and CEO of a public company.” |
| Figure 14.2 |
| Insider trading can result in criminal conviction and possibly jail time. (Credit: Suzy Hazelwood/ |
| pexels/ License: CC0) |
| Insider trading is not always illegal. In certain instances, individuals in possession of insider knowledge can |
| disclose their trading activity to the SEC. However, disclosure alone is not enough to make trading on the basis |
| of insider information legally acceptable. Another instance in which the officers of publicly held companies can |
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| legally transact securities involves pre-arranged trading plans. For example, SEC Rule 10b5-1 permits |
| executives at public companies to transact securities so long as it is arranged in good faith beforehand to take |
| place on certain predetermined future dates and involves pre-set amounts. So long as these criteria are |
| followed, they are granted safe harbor. Safe harbor, in this context, refers to exemption from insider trading |
| charges for compliant pre-arranged equity trades. |
| Schedule 13D |
| In 1968, the Williams Act amended the Securities Exchange Act of 1934 so that investors could have advance |
| warning of possible corporate takeovers. If someone (individual/corporation) becomes the beneficial owner |
| of more than 5% of a company’s stock, that entity must file a Schedule 13D with the SEC within 10 days of |
| purchase. A beneficial owner is anyone with “voting and investment power over their shares.” There are a few |
| exceptions that apply, such as qualified institutional investors—large investors who are deemed to have |
| sophisticated knowledge of securities such that they do not need the same level of protection as general |
| investors. Insurance companies, state employee benefits plans, and investment companies are examples of |
| qualified institutional investors who are allowed to report their holdings at the end of the calendar year. |
| Insider Transactions |
| Corporate insiders are those officers, directors, and beneficial owners who own more than 10% of a class of |
| securities, registered under Section 12 of the Securities Exchange Act of 1934. Corporate insiders must file a |
| statement of ownership with the SEC to be in compliance, and as of August 27, 2002, the SEC implemented |
| new rules that shortened the time period to report insider transactions. It is important for a company to have |
| internal controls and a system to ensure their corporate insiders are reporting their trades in a timely fashion. |
| Companies that do not implement and enforce compliance procedures can become liable for the actions of |
| their employees who fail to follow the law. |
| Reporting Requirements |
| Publicly owned companies that meet certain size requirements are called reporting companies, and per |
| Section 13(a) of the Securities Exchange Act of 1934, they must file periodic disclosures. The purpose of these |
| disclosures is to help investors make educated decisions regarding how to invest their money. These reports |
| include information about a company’s line of business, corporate officers and directors, and financial |
| statements. |
| • |
| Form 10-K. Form 10-K, also known as the annual report, contains audited financial statements. Audited |
| financial statements have been reviewed by one or more CPAs who are not affiliated with the company |
| and who provide an objective opinion about whether or not the financial statements, such as the balance |
| sheet, income statement, statement of changes to retained earnings, and cash flow statement, conform |
| with accounting standards known as the Generally Accepted Accounting Principles (GAAP). When the |
| Securities Exchange Act of 1934 was first passed, most companies’ annual reports contained only the bare |
| minimum amount of information. However, over time, companies came to view their annual reports as a |
| way to not only comply with SEC requirements, but also to attract new investors and impress securities |
| analysts, or financial professionals who study various industries to make recommendations on whether a |
| security should be bought, held, or sold. Today, many annual reports contain not only the required facts, |
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| but also compelling narratives that detail the company’s mission and strategic goals. The annual reports |
| of certain companies—for example, Berkshire Hathaway, written by Warren Buffett and Charlie |
| Munger—provide not only their opinions on their own operations, known as the management |
| discussion, but also their thoughts on the economy overall. The Form 10-K is a large responsibility for a |
| company because it must disclose the company’s analysis of its financial conditions, potential market |
| risks, internal controls, legal proceedings, defaults, and other information that is deemed important for |
| investors to make sound investment decisions. |
| • |
| Form 10-Q. Form 10-Qs are quarterly unaudited financial statements that contain financial information. |
| Since they are unaudited, they are less expensive and time-consuming for the company to prepare; |
| however, investors do not have the additional assurance that they have been analyzed by a neutral CPA. |
| • |
| Form 8-K. Certain events require the company to file a Form 8-K, such as a change in the company’s |
| officers, mergers, or declarations of bankruptcy. These are required to be filed within four business days |
| with the SEC. |
| • |
| Proxy Statements. Proxy statements are documents that the SEC requires that shareholders of |
| companies with securities registered under Section 12 of the Securities Exchange Act of 1934 receive to |
| allow them to vote on issues that will be decided at a stockholder meeting. This process is commonly |
| applied when voting for directors or deciding corporate actions. Even shareholders who own just one |
| share of a company receive proxy statements; thus, the process of sending out these statements is a |
| large undertaking for companies. While some companies still use the mail to deliver proxy statements, |
| others send a “Notice of Internet Availability of Proxy Materials” to shareholders a minimum of 40 days |
| before the shareholders’ meeting. |
| Ongoing Responsibilities |
| Businesses must stay current with changes in securities laws that impact their liabilities and responsibilities. |
| The Exchange Act allows the SEC to make new laws, like it did in 2000 with Regulation FD, which stands for “fair |
| disclosure”. In 2013, the SEC started to allow the use of social media channels, in certain circumstances, as a |
| means of distributing information to shareholders. |
| Summary |
| These two sections have provided an overview of some of the most important points of the Securities |
| Exchange Act of 1934. Considering the sheer number of exceptions and complexities, coupled with today’s |
| rapidly changing technological and political climates, a successful company needs competent legal counsel to |
| help it navigate the compliance requirements of the SEC. While certain illegal actions can be due to malicious |
| intent, such as insider trading, this situation is not always the case; a corporate insider can fail to comply |
| simply because he or she is not aware of the nuances of the law. |
| 14.2 |
| The Framework of Securities Regulation |
| The Securities Exchange Act of 1934 |
| In 1929, the United States stock market crashed and lost $25 billion, which would be approximately $319 billion |
| today. The Stock Market crash of 1929 was one cause of the American Great Depression of the 1930s, which |
| caused the failure of nearly half of American banks and created unemployment rates of almost 25 percent by |
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| 1933. These dire economic conditions created the need for breadlines, quite literally, hungry people who |
| waited in line at charitable and government organizations for loaves of bread, and shanty towns, or areas |
| where families who had lost their homes lived in cloistered tents on the outskirts of cities. Farmers could not |
| even afford to harvest their crops. |
| Figure 14.3 |
| Florence Owens Thompson and her children were living on frozen vegetables and birds they |
| killed in this famous photograph taken in 1936 in California. (Credit: Dorothea Lange/ wikimedia/ License: |
| Public Domain) |
| It was amid this social and economic unrest that Congress passed the Securities Exchange Act of 1934. Signed |
| by President Franklin D. Roosevelt, the Securities Exchange Act of 1934 recognized that the stock market crash |
| of 1929 was caused by wild speculation, large and sudden fluctuations, and manipulations involving securities. |
| An article in the 1934 California Law Review described the condition of the market at the time by writing, |
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| “Artificial prices of securities were the rule rather than the exception.… The result was vast economic power, |
| with all that implies in a democracy, in the hand of men whose ethical standards were substantially those of |
| gangsters.” |
| Roosevelt wanted to enact legislature to try to prevent this wild speculation in securities from happening again |
| and to restore the public’s faith. He recognized that stock market crashes would not only destroy wealth in |
| securities markets, but they were also instrumental to the financial security of the nation as a whole. The |
| passing of the Security Exchange Act of 1934 was not only a reaction to the market crash, but it also |
| represented a broad shift in the social and economic paradigms and legal frameworks of the United States. |
| Previously, the United States had largely followed a laissez-faire economic policy. Laissez faire, as popularized |
| by Scottish economist Adam Smith and British philosopher Herbert Spencer, describes an economic |
| philosophy that markets function best when left to their own devices, i.e., without, or with minimal, |
| government involvement or regulations. The rejection of laissez faire was part of a larger social shift that |
| opposed the long hours, unsafe working conditions, and child labor that had become commonplace as a result |
| of the Industrial Revolution. |
| The SEC |
| Section 4 of the Securities Exchange Act of 1934 created the Securities and Exchange Commission (SEC) to |
| enforce its ongoing mission. The SEC is an independent agency of the United States federal government. It |
| regulates securities laws and regulations. The first chairperson of the SEC was Joseph P. Kennedy, the father of |
| President John F. Kennedy. The SEC is led by five presidentially appointed commissioners and has five |
| divisions: Division of Corporation Finance, Division of Investment Management, Division of Trading and |
| Markets, Division of Enforcement, and Division of Economic and Risk Analysis. |
| The SEC also oversees self-regulatory organizations (SROs), or private organizations that create and enforce |
| industry standards. These organizations are allowed to “police” themselves, but are subject to compliance |
| with SEC regulations. The various well-known securities exchanges such as the New York Stock Exchange |
| (NYSE), the National Association of Securities Dealers Automated Quotation System (NASDAQ), and the |
| Chicago Board of Options are SROs. Per Section 12(g), companies with total assets exceeding $10 million and |
| with 500 or more owners of any class of securities must register with the SEC unless they meets exemption |
| requirements. |
| The SEC makes new laws in response to emerging technologies. For example, Title III of the Jumpstart Our |
| Business Startups (JOBS) Act of 2012 was added, and in it, Section 4(a)(6) allows crowdfunding, or raising |
| small amounts of money from many people to fund a venture or project, usually over the internet. |
| Crowdfunding transactions are exempt from registration as long as the amount raised does not exceed |
| $1,070,000 in a 12-month period. |
| Secondary Markets |
| The Securities Exchange Act of 1934 governs secondary markets, or what is typically referred to as the “stock |
| market.” In contrast to the primary market, which involves the initial sale of a security, such as through an |
| initial public offering (IPO), secondary markets involve subsequent buyers and sellers of securities. One key |
| difference is that primary market prices are set in advance, while secondary market prices are subject to |
| constantly changing market valuations, as determined by supply and demand and investor expectations. For |
| example, when Facebook initiated its IPO in May of 2012, the price was $38 per share, and technical issues on |
| the NASDAQ complicated the offering. After the IPO, the stock traded sideways, meaning that it stayed within |
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| a range that did not indicate strong upward or downward movement. However, Facebook has gone on to |
| trade at values more than four times its initial IPO valuation, due to investor beliefs and expectations. Not all |
| stocks go up in value after their IPO; some vacillate between highs and lows and frustrate investors with their |
| unstable valuation swings. |
| Figure 14.4 |
| Stocks on the secondary market fluctuate in value. (Credit: 3844328/ pixabay/ License: CC0) |
| Reporting Requirements |
| The Securities Exchange Act of 1934 created numerous reporting requirements for public companies. The |
| purpose of these requirements was transparency, that is, keeping the public up to date and informed of |
| changes that might impact securities prices. Public companies with securities registered under Section 12 or |
| that are subject to Section 15(d) must file reports with the SEC. Section 12 requires the registration of certain |
| securities and outlines the procedures necessary to do so. Information required by Section 12 includes the |
| nature of the business, its financial structure, the different classes of securities, the names of officers and |
| directors along with their salaries and bonus arrangements, and financial statements. Section 15 requires |
| brokers and dealers to register with the SEC. Individuals who buy and sell securities are considered traders, |
| and therefore, are not subject to filing under Section 15. Section 15(d) requires registered companies to file |
| periodic reports, such as the the annual Form 10-K and the quarterly Form 10-Q. These reports will be |
| explained in detail in the next section of this chapter. The SEC Commission makes these reports available to all |
| investors through the EDGAR website to help them make informed investment decisions. |
| Registration Requirements |
| The Securities Act of 1933 required companies initiating securities offers and exchanges to register with the |
| SEC, unless they met exemption criteria. Section 5 of the Securities Exchange Act of 1934 built upon this |
| foundation and made it unlawful to transact on unregistered exchanges and specifically extended this |
| regulation to the usage of the mail and interstate commerce. 15 U.S. Code § 78f states that exchanges must |
| not only register with the SEC, but they must also have rules that “prevent fraudulent and manipulative acts |
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| and practices, to promote just and equitable principles of trade, to foster cooperation and coordination with |
| persons engaged in regulating, clearing, settling, processing information with respect to, and facilitating |
| transactions in securities, to remove impediments to and perfect the mechanism of a free and open market |
| and a national market system, and, in general, to protect investors and the public interest …” |
| Blue Sky Laws |
| When the Securities Exchange Act is discussed, blue sky laws are often mentioned. In 1911, Kansas bank |
| commissioner J.N. Dolley became concerned about what he called “swindles,” in which investors at the time |
| lost money by investing in “fake mines” or “a Central American plantation that was nine parts imagination.” |
| Therefore, he lobbied for the first “comprehensive” securities law in the United States because, as he phrased |
| it, these investments were backed by nothing except the blue skies of Kansas. So, state-level securities laws |
| aimed to combat fraud are called blue sky laws. The SEC does not have jurisdiction over activities within states |
| and does not enforce blue sky laws. |
| Figure 14.5 |
| In addition to the Securities Exchange Act of 1934, blue sky laws provide an additional state-level |
| layer of legal protection for the public. (Credit: Elia Clerici/ pexels/ License: CC0) |
| Assessment Questions |
| 1. Explain a laissez-faire economic policy. |
| 2. The following are examples of self-regulatory organizations that the SEC oversees: |
| a. |
| The New York Stock Exchange. |
| b. |
| The National Association of Securities Dealers. |
| c. |
| The Chicago Board of Options. |
| d. |
| All of the above. |
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| 3. Which types of companies must register with the SEC? |
| a. |
| Companies with over 500 or more owners. |
| b. |
| Companies with total assets of $10 million. |
| c. |
| Companies with total assets exceeding $10 million and with 500 or more owners. |
| d. |
| None of the above. |
| 4. Explain Blue Sky laws. |
| 5. Distinguish between primary markets and secondary markets. |
| 6. Define insider trading. |
| 7. All of the following are considered reports required by the Securities Exchange Act of 1934 except: |
| a. |
| Form 8k. |
| b. |
| Form 10 k. |
| c. |
| Form 10Q. |
| d. |
| All of the above. |
| 8. Corporate insiders include officers, directors, and beneficial owners who own _____ % of a class of securities |
| registered under Section 12 of the Securities Exchange Act of 1934. |
| a. |
| 5. |
| b. |
| 10. |
| c. |
| 15. |
| d. |
| 20. |
| 9. Explain Schedule 13D. |
| 10. What’s the purpose of Proxy Statements? |
| Endnotes |
| Fischel, D. R. (1981). Secondary Liability under Section 10 (b) of the Securities Act of 1934. California Law |
| Review, 69(1), 80–111. |
| Hanna, J. (1934). The Securities Exchange Act of 1934. California Law Review, 1–29. |
| Horwitz, B., & Kolodny, R. (1977). Line of business reporting and security prices: An analysis of an SEC |
| disclosure rule. The Bell Journal of Economics, 234–249. |
| Jaffe, J. F. (1974). Special information and insider trading. The Journal of Business, 47(3), 410–428. |
| SEC charges Martha Stewart, Peter Bacanovic with illegal insider trading. U.S. Securities and Exchange |
| Commission. Retrieved from: https://www.sec.gov/news/press/2003-69.htm. |
| Myers, M. (1994). Rhetoric Hewn by Audience and History: The Evolution of the Annual Report as a Business |
| Document. Retrieved from: https://files.eric.ed.gov/fulltext/ED370138.pdf. |
| What’s the deal with Regulation M. Latham & Watkins Capital Markets Group. Retrieved from: |
| https://www.lw.com/thoughtLeadership/regulation-m-guide-faq. |
| Engle, E. (2006). What you don’t know can hurt you: human rights, shareholder activism and SEC reporting |
| requirements. Syracuse Law. Review, 57, 63. |
| If you had invested right after facebook’s IPO (FB, TWTR). Investopedia. Retrieved from: |
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| https://www.investopedia.com/articles/markets/081415/if-your-would-have-invested-right-after-facebooks- |
| ipo.asp. |
| Macey, J. R., & Miller, G. P. (1991). Origin of the blue sky laws. Texas. Law Review, 70, 347. |
| Payne, W. (1911) How Kansas drove out a set of thieves. The Saturday Evening Post, 184, 23. |
| Regulation Crowdfunding: A Small Entity Compliance Guide for Issuers. (n.d). U.S. Securities and Exchange |
| Commission. Retrieved from: https://www.sec.gov/info/smallbus/secg/rccomplianceguide-051316.htm#_ftn1. |
| Soifer, A. (1987). The Paradox of Paternalism and Laissez-Faire Constitutionalism: United States Supreme |
| Court, 1888–1921. Law and History Review, 5(1), 249–279. |
| Suddath, C. (October, 2008). The crash of 1929. Time. Retrieved from: http://content.time.com/time/nation/ |
| article/0,8599,1854569,00.html. |
| What we do. (n.d). U.S. Securities and Exchange Commission. Retrieved from: https://www.sec.gov/Article/ |
| whatwedo.html. |
| White, E. N. (1990). The stock market boom and crash of 1929 revisited. Journal of Economic perspectives, 4(2), |
| 67–83. |
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| Chapter 1 |
| 1. b |
| 3. a |
| 5. a |
| 7. d |
| 9. What is the supreme law of the land? The federal constitution is the supreme law of the land. What are |
| statutes? Laws enacted by Congress or a state legislative body. What are ordinances? Laws enacted by local |
| legislative bodies. What are administrative rules? Laws issued by administrative agencies under the authority |
| given to them in statutes. |
| 11. The term “unfair trade practices” is broadly used and refers to any deceptive or fraudulent business |
| practice or act that causes injury to a consumer. Some examples include, but are not limited to, false |
| representations of a good or service including deceptive pricing, non-compliance with manufacturing |
| standards, and false advertising. The FTC investigates allegations of unfair trade practices raised by consumers |
| and businesses, pre-merger notification filings, congressional inquiries, or reports in the media and may seek |
| voluntary compliance by offending businesses through a consent order, administrative complaints, or federal |
| litigation. |
| 13. c |
| 15. b |
| Chapter 2 |
| 1. a |
| 3. The process by which parties with nonidentical preferences allocate resources through interpersonal activity |
| and joint decision making. |
| 5. |
| The Thomas-Kilmann Conflict Mode Instrument (TKI) is a questionnaire that provides a systematic framework |
| for categorizing five broad negotiation styles. It is closely associated with work done by conflict resolution |
| experts Dean Pruitt and Jeffrey Rubin. These styles are often considered in terms of the level of self-interest, |
| instead of how other negotiators feel. These five general negotiation styles include: |
| Forcing. If a party has high concern for itself, and low concern for the other party, it may adopt a competitive |
| approach that only takes into account the outcomes it desires. This negotiation style is most prone to zero- |
| sum thinking. For example, a car dealership that tries to give each customer as little as possible for his or her |
| trade-in vehicle would be applying a forcing negotiation approach. While the party using the forcing approach |
| is only considering its own selfinterests, this negotiating style often undermines the party’s long-term success. |
| For example, in the car dealership example, if a customer feels she has not received a fair trade-in value after |
| the sale, she may leave negative reviews and will not refer her friends and family to that dealership and will |
| not return to it when the time comes to buy another car. Collaborating. |
| Collaborating. If a party has high concern and care for both itself and the other party, it will often employ a |
| collaborative negotiation that seeks to maximum the gain for both. In this negotiating style, parties recognize |
| that acting in their mutual interests may create greater value and synergies. |
| Compromising. A compromising approach to negotiation will take place when parties share some concerns for |
| both themselves and the other party. While it is not always possible to collaborate, parties can often find |
| certain points that are more important to one versus the other, and in that way, find ways to isolate what is |
| most important to each party. |
| 7. a |
| 9. |
| E-mediation can be useful in situations where the parties are geographically far apart, or the transaction in |
| dispute took place online. Ebay uses e-mediation to handle the sheer volume of misunderstandings between |
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| parties. Research has shown that one of the benefits of e-mediation is that it allows people the time needed to |
| “cool down” when they have to explain their feelings in an email, as opposed to speaking to others in person. |
| In addition to technological advancements, new findings in psychology are influencing how disputes are |
| resolved, such as the rising interest in canine-assisted mediation (CAM), in which the presence of dogs is |
| posited to have an impact on human emotional health. Since the presence of dogs has a positive impact on |
| many of the neurophysiological stress markers in humans, researchers are beginning to explore the use of |
| therapy animals to assist in dispute resolution. |
| 11. c |
| 13. In binding arbitration, the decision of the arbitrator is final, and except in rare circumstances, neither party |
| can appeal the decision through the court system. In non-binding arbitration, the arbitrator’s award can be |
| thought of as a recommendation: it is only finalized if both parties agree that it is an acceptable solution. |
| 15. c |
| Chapter 3 |
| 1. Acceptable levels of behavior for each individual who makes up the organization. |
| 3. b |
| 5. a |
| 7. The earliest published book about the topic is Corporate Responsibility of the Businessman, published in 1953. |
| This book introduced the concept of companies giving back as a form of investment in the future. This idea |
| came from a generation that had survived some of the hardest times in our world and wanted to make it a |
| better place for generations to come. |
| 9. d |
| Chapter 4 |
| 1. |
| The authority of the federal government to regulate interstate commerce has, at times, come into conflict with |
| state authority over the same area of regulation. The courts have tried to resolve these conflicts with reference |
| to the police power of the states. |
| Police power refers to the residual powers granted to each state to safeguard the welfare of their inhabitants. |
| Examples of areas in which states tend to exercise their police power are zoning regulations, building codes, |
| and sanitation standards for eating places. However, there are times when the states’ use of police power |
| impacts interstate commerce. If the exercise of the power interferes with, or discriminates against, interstate |
| commerce, then the action is generally deemed to be unconstitutional. The limitation on the authority of |
| states to regulate in areas that impact interstate commerce is known as the dormant commerce clause. |
| In using the dormant commerce clause to resolve conflicts between state and federal authority, the courts |
| consider the extent to which the state law has a legitimate purpose. If it is determined that the state law has a |
| legitimate purpose, then the court tries to determine whether the impact on interstate commerce is in the |
| interest of the citizens of the state, and will rule accordingly. For instance, an ordinance that banned spray |
| paint, issued in the city of Chicago, was challenged by paint manufacturers under the dormant commerce |
| clause, but was ultimately upheld by the U.S. Court of Appeals because the ban was intended to reduce graffiti |
| and related crimes. |
| 3. d |
| 5. c |
| 7. c |
| 9. a |
| Chapter 5 |
| 1. White collar crimes are characterized by deceit, concealment, or violation of trust. They are committed by |
| business professionals. They generally involve fraud, and the employees committing the crimes are motivated |
| by the desire for financial gains or fear of losing business standing, money, or property. Fraud is the |
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| intentional misrepresentation of material facts for monetary gain. This type of crime is not dependent on |
| threats or violence. |
| 3. d |
| 5. The Foreign Corrupt Practices Act prohibits bribery payments by U.S. companies to foreign government |
| officials with an intent to influence foreign business results. One example of bribery would be a situation in |
| which a pharmaceutical company offers special benefits to individuals who agree to prescribe their |
| medications. |
| 7. b |
| 9. d |
| Chapter 6 |
| 1. Torts are wrongs committed against others who suffer some form of damage as a result. |
| 3. d |
| 5. a |
| 7. b |
| 9. a |
| Chapter 7 |
| 1. A contract is defined as an agreement between two or more parties that is enforceable by law. |
| 3. d |
| 5. b |
| 7. d |
| 9. If a person lacks the mental capacity to enter a contract, then either he or she, or his or her legal guardian, |
| may void it, except in cases where the contract involved necessities. In most states, mental capacity is |
| measured against the “cognitive standard” of whether the party understood its meaning and effect. |
| 11. A material breach is when something substantially different from what was expected under the terms of |
| the contract is delivered, the breach is considered material. |
| 13. Rescission terminates the duties of both parties under the contract, while reformation allows courts to |
| equitably change the contracts substance. |
| 15. Restitution restores the injured party to status quo or the position they had prior to the formation of the |
| contract, by returning the plaintiff any money or property give pursuant to the contract. |
| Chapter 8 |
| 1. A sales contract is s specific type of contract is which one party is obligated to deliver to deliver and transfer |
| ownership of a good to a second party, who in turn is obligated to pay for the good in money, or its equivalent. |
| 3. b |
| 5. A shipment contract occurs when it is the responsibility of the seller to make the shipping arrangements and |
| to transfer the goods to the common carrier. Under this contract, title passes to the buyer at the time of |
| shipment, so the buyer bears the risk of loss, even when he or she has not taken possession of the goods. A |
| destination contract occurs when the seller is required to deliver the goods to a location that is stipulated in |
| the contract. Under this contract, title transfers when the goods are delivered, but the seller bears the risk of |
| loss until that time. |
| 7. An express warranty is one in which the seller explicitly guarantees the quality of the good or service sold. |
| Typically, the vendor provides a statement, or other binding document, as part of the sales contract. In certain |
| circumstances where no express warranty was made, the law implies a warranty. This statement means that |
| the warranty automatically arises from the fact that a sale was made. |
| 9. d |
| Chapter 9 |
| 1. Compared to other countries in the West, stringent and extensive employee protections came fairly late to |
| the United States. Up until 1959, for example, employers had the right to fire a worker without giving any |
| reason. This concept, which was known as at-will employment, was applicable in all states. The concept of at- |
| will employment does, however, continue today, and all employees are considered to be at-will unless they are |
| employed under a collective bargaining agreement, or under a contract for a set duration. Employers can still |
| fire employees for any reason, but they cannot be fired for illegal reasons, as set out in the U.S. or state |
| constitutions, federal law, state statutes, or public policy. In this section, some of the main employee rights |
| and company responsibilities will be introduced. |
| 3. a |
| 5. d |
| Answer Key |
| 163 |
|
|
| 7. A trade union, or labor union, is an organized group of workers who come together to lobby employers |
| about conditions affecting their work. |
| 9. b |
| 11. The Civil Rights Act provides broad provisions pertaining to citizens’ civil rights. Title VII of the Civil Rights |
| Act deals with discrimination in employment. It bans employers from discriminating against employees in their |
| hiring, firing, and promotion practices on the basis of sex, national origin, color, religion, or race. All employers |
| who are engaged in commercial activity and who employ 15 or more employees for 20 consecutive weeks in a |
| year are covered by the Act. |
| 13. c |
| 15. a |
| Chapter 10 |
| 1. Administrative law is also referred to as regulatory and public law. It is the law that is related to |
| administrative agencies. Administrative agencies are established by statutes and governed by rules, |
| regulations and orders, court decisions, judicial orders, and decisions. |
| 3. c |
| 5. The FDA was created to protect the public’s health. The agency’s responsibilities are very broad. The agency |
| fulfills its role by ensuring the safety and effectiveness of drugs consumed by people and animals, biological |
| products, medical devices, food, and cosmetics. |
| 7. d |
| 9. c |
| Chapter 11 |
| 1. b |
| 3. Naked restraint occurs as contracts promote a general restraint of competition. If the restraint was created |
| with a goal of long-term impact without boundaries, it was considered to be a naked restraint. Ancillary |
| restraint occurs as the restriction is limited in time and geography. With ancillary restraint, the restraint would |
| be short-term and limited in scope. The courts tended to frown upon naked restraint, but were less consistent |
| with ancillary restraint. |
| 5. The original purpose of antitrust legislation, i.e., to foster competition that results in lower prices, more |
| products, and more equal distribution of wealth between producers, remains relevant today. |
| 7. b |
| 9. c |
| 11. c |
| 13. a |
| 15. The FTC did not formally have a consumer protection mission until the passage of the Wheeler-Lea Act in |
| 1938. This act gave the FTC the power to combat false advertising for any foods, drugs, medical devices, or |
| cosmetics. In addition to the Wheeler-Lea Act, subsequent amendments to the FTC Act, as well as judicial |
| respect toward the agency, broadened the power and jurisdiction of the FTC. |
| Chapter 12 |
| 1. The term “unfair trade practice” describes the use of deceptive, fraudulent, or unethical methods to gain |
| business advantage or to cause injury to a consumer. Unfair trade practices are considered unlawful under the |
| Consumer Protection Act. The purpose of the law is to ensure that consumers have the opportunity to make |
| informed, rational decisions about the goods and services they purchase. |
| 3. Bait and switch is a form of false advertising whereby the company advertises a product or service and then |
| sells another item in its place. |
| 5. c |
| Chapter 13 |
| 1. International law relates to the policies and procedures that govern relationships among nations. |
| 3. The European Union (EU) is a regional international organization that includes many countries in Europe. It |
| was established to create peace across the region and promote economic, social, and cultural development. |
| 5. a |
| 7. The Principle of Comity states that nations will defer to the laws and decrees of other nations when those |
| laws are consistent with their own, essentially upholding reciprocity between nations with similar laws. |
| 9. b |
| 164 |
| Answer Key |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| Chapter 14 |
| 1. Laissez faire, as popularized by Scottish economist Adam Smith and British philosopher Herbert Spencer, |
| describes an economic philosophy that markets function best when left to their own devices, i.e., without, or |
| with minimal, government involvement or regulations. |
| 3. c |
| 5. The Securities Exchange Act of 1934 governs secondary markets, or what is typically referred to as the “stock |
| market.” In contrast to the primary market, which involves the initial sale of a security, such as through an |
| initial public offering (IPO), secondary markets involve subsequent buyers and sellers of securities. One key |
| difference is that primary market prices are set in advance, while secondary market prices are subject to |
| constantly changing market valuations, as determined by supply and demand and investor expectations. |
| 7. d |
| 9. In 1968, the Williams Act amended the Securities Exchange Act of 1934 so that investors could have advance |
| warning of possible corporate takeovers. If someone (individual/corporation) becomes the beneficial owner of |
| more than 5% of a company’s stock, that entity must file a Schedule 13D with the SEC within 10 days of |
| purchase. A beneficial owner is anyone with “voting and investment power over their shares.” There are a few |
| exceptions that apply, such as qualified institutional investors—large investors who are deemed to have |
| sophisticated knowledge of securities such that they do not need the same level of protection as general |
| investors. Insurance companies, state employee benefits plans, and investment companies are examples of |
| qualified institutional investors who are allowed to report their holdings at the end of the calendar year. |
| Answer Key |
| 165 |
|
|
| 166 |
| Answer Key |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| A |
| abnormally dangerous activity |
| standard, 67 |
| Acceptance, 88 |
| Act of State Doctrine, 146 |
| actus reus, 59, 59 |
| Administrative law, 113 |
| Administrative Procedure Act |
| (APA), 119 |
| ADR, 15 |
| affirmative defenses, 108 |
| agency shop, 104 |
| alternative dispute resolution, 15 |
| Ancillary restraint, 126 |
| Antitrust laws , 56, 126 |
| antitrust laws, 118 |
| appropriate bargaining unit., 104 |
| arbitrator, 22 |
| arraignment, 59 |
| Assault, 65 |
| Assumption of risk, 71 |
| at-will employment, 97 |
| attractive nuisance, 69 |
| audited, 153 |
| Avoiding, 17 |
| award, 22 |
| B |
| bare bones, 25 |
| baseball arbitration, 25 |
| BBC News. , 149 |
| beneficial owner, 153 |
| Bilateral, 85 |
| binding arbitration, 23 |
| blue sky laws, 158 |
| breach, 92 |
| breadlines, 155 |
| Bribery , 57 |
| Brooklyn Journal of International |
| Law, 39, 149 |
| Business law: Texts and cases , |
| 149 |
| Business Transactions, 23 |
| business trusts, 125 |
| C |
| California Law Review, 155 |
| capacity, 78 |
| Carter v. Carter Coal Co, 45 |
| case law, 4, 6 |
| categorical imperative, 21 |
| cause of action, 66 |
| Central Hudson Test for |
| Commercial Speech., 49 |
| Chad A. Kelley v. Marsha P. Ryan, |
| Administrator, Ohio Bureau of |
| Workers’ Compensation, and |
| Coca-Cola Enterprises, 99 |
| channels, 47 |
| Chaplinsky v. New Hampshire, 49 |
| child labor, 99 |
| Citizens United v. Federal Election |
| Commission, 9 |
| civil, 151 |
| Civil law systems, 147 |
| civil laws, 59 |
| civil matter, 23 |
| class action lawsuit, 24 |
| closed shop, 104 |
| Closure, 20 |
| Collaborating, 17 |
| Collective action, 148 |
| collective bargaining agreement., |
| 104 |
| commerce clause, 44 |
| commercial reasonableness., 91 |
| Commercial Speech., 49 |
| Common law systems, 147 |
| common-carrier delivery contract, |
| 90 |
| Commutative, 86 |
| Company credibility lost. , 33 |
| comparative negligence, 71 |
| compensatory, 61 |
| Compromising, 17 |
| conditional sales contract, 90 |
| Confidentiality, 19 |
| Consensual, 85 |
| Consent election., 104 |
| Consequentialist, 20 |
| Consistency of efforts and |
| partnerships., 37 |
| consistent, 92 |
| Consumer influence., 38 |
| Contest election, 104 |
| Contracting for success, 37 |
| Contracts, 83 |
| contributory negligence, 71 |
| Control, 19 |
| Corporate insiders, 153 |
| Corporate Political Speech. , 48 |
| Corporate Responsibility of the |
| Businessman, 37 |
| Creativity, 19 |
| crime, 23 |
| criminal, 151 |
| Criminal law , 59 |
| criminal matter, 23 |
| cross state lines, 47 |
| crowdfunding, 156 |
| Crown Castle Inc. et al. v. Fred |
| Nudd Corporation et al., 86 |
| cumulative, 92 |
| D |
| decertification election, 104 |
| Defamation, 65 |
| defendant, 19, 64 |
| delegation, 117 |
| deontologist ethics, 20 |
| destination contract, 90 |
| directives, 117 |
| Disparate impact , 106 |
| Disparate treatment, 106 |
| dissolution, 130 |
| distributive, 16 |
| divestiture, 130 |
| doctrine of sovereign immunity, |
| 145 |
| Doctrine of Sovereign Immunity, |
| 147 |
| dormant commerce clause, 46 |
| due process clause, 50 |
| duty of care, 66 |
| duty to aid, 66 |
| dyadic negotiation, 16 |
| E |
| e-mediation, 22 |
| embezzlement, 55 |
| Employment Discrimination Law, |
| Visions of Equality in Theory and |
| Doctrine, 110 |
| encumbrance, 89 |
| Enhanced performance for going |
| green., 37 |
| entrusts, 88 |
| ethics, 20 |
| European Union (EU), 145 |
| exclusive remedy, 99 |
| Index |
| Index |
| 167 |
|
|
| Executive compensation rates |
| during employee layoffs., 33 |
| express warranty, 91 |
| extraordinary ability, 101 |
| F |
| Fair compensation for |
| employees., 33 |
| fault, 64 |
| Federal and state constitutions, |
| 44 |
| Federal Arbitration Act, 18 |
| federalism, 44 |
| fiduciary, 151 |
| firm offers, 88 |
| First National Bank of Boston v. |
| Bellotti, 48 |
| forced-arbitration clauses, 24 |
| Forcing, 17 |
| Foreign Commerce Clause, 143 |
| Foreign Sovereign Immunities Act |
| of 1976, 145 |
| foreseeability , 67 |
| foreseeable probability of harm, |
| 67 |
| Form 10-K, 153 |
| Form 10-Q, 154 |
| Form 8-K, 154, 154 |
| Fraud , 54 |
| free exercise clause , 49 |
| G |
| Garnishment, 26 |
| General Assembly, 144 |
| Good faith, 91 |
| Good title, 88 |
| Goods, 86 |
| goods-in-bailment contract, 90 |
| grant of authority, 44 |
| grievance arbitration, 23 |
| Griggs v. Duke Power Co., 106 |
| group negotiation, 16 |
| H |
| harm , 65 |
| hostile work environment , 107 |
| Houston Chronicle, 34 |
| Hudson Gas & Electric Corp v. |
| Public Service Commission of |
| New York, 49, 49 |
| I |
| illusory, 88 |
| implies, 92 |
| Improved perception by |
| investors., 37 |
| inaccessibility exception,, 104 |
| industrialization , 114 |
| information, 59 |
| initial, 156 |
| initial public offering (IPO), 156 |
| insider trading, 151 |
| institutional investors, 153 |
| instrumentalities, 47 |
| Insurable interest, 89 |
| integrative, 16 |
| Intentional torts, 65 |
| Interest arbitration, 23 |
| International law, 142 |
| interstate, 54 |
| intrastate, 54 |
| Invasion of privacy , 66 |
| involuntary arbitration, 23 |
| J |
| Joint Discussion, 20 |
| Joint Negotiation, 20 |
| just compensation, 50 |
| L |
| Labor, 23 |
| Labor relations, 101 |
| Labor: Studies in Working-Class |
| History, 111 |
| laissez-faire, 156 |
| Larceny, 55 |
| Lawrence v. Texas, 58 |
| Legal considerations., 34 |
| Libel, 65 |
| Liebeck v. McDonald’s, 61 |
| Liens, 26 |
| litigation, 15 |
| local unions, 102 |
| loss, 89 |
| M |
| Malicious prosecution, 65 |
| malpractice, 61 |
| management discussion, 154 |
| material nonpublic information, |
| 152 |
| Mediation, 19 |
| mediator, 19 |
| Mediator’s Opening Statement, |
| 20 |
| mens rea, 59, 59 |
| merchants, 86 |
| Miranda v. Arizona, 58 |
| mirror-image rule, 88 |
| misuse, 71 |
| mixed sale, 86 |
| Money laundering , 57 |
| monopolies, 56 |
| N |
| Naked restraint , 126 |
| National Labor Relations Act, 102 |
| Negative employee relations., 33 |
| Negligence, 65 |
| negotiable, 90 |
| negotiation, 15 |
| NLRB v. Jones & Laughlin Steel |
| Corp, 45, 45, 45 |
| Nominate, 86 |
| non-binding arbitration, 23 |
| non-negotiable, 90 |
| O |
| Occupational Safety and Health |
| Act, 98 |
| Occupational Safety and Health |
| Administration, 98 |
| offender, 64 |
| offer, 87 |
| Oncale v. Sundowner Offshore |
| Services Inc., 107 |
| Onerous, 85 |
| Opening Statements of Plaintiff |
| and Defendant, 20 |
| organic statute , 113 |
| Organic statutes , 113 |
| Organization Behavior and |
| Human Decision Processes, 15 |
| Outcome goals, 16 |
| output contracts, 88 |
| Ownership, 89 |
| P |
| pervasive-regulation exception, , |
| 50 |
| plaintiff, 19, 64 |
| police power, 46 |
| Police power, 46 |
| Ponzi schemes , 55 |
| Poor company reputation., 33 |
| pre-arranged trading plans, 153 |
| precedent, 4, 6, 128 |
| preempted, 44 |
| Pregnancy Discrimination Act, 107 |
| 168 |
| Index |
| This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 |
|
|
| prima facie, 106, 127 |
| primary market, 156 |
| Principal, 86 |
| Principle of Comity, 146 |
| Private Caucus, 20 |
| privilege against self- |
| incrimination, 50 |
| probable cause, 49 |
| Procedural due process , 50 |
| Professional behaviors., 35 |
| Property Disputes, 23 |
| Proxy Statements, 154 |
| public law, 113 |
| pump-and-dump , 54 |
| Q |
| quantity , 87 |
| Quid pro quo, 107 |
| R |
| Racketeering, 56 |
| rational-basis test., 50 |
| Realty, 86 |
| reasonable person, 66 |
| reasonable standard of care, 66 |
| reasonableness test of reliance, |
| 92 |
| reasonably foreseeable, 67 |
| reasoned, 25 |
| Reciprocity, 148 |
| Recruitment and retention |
| problems., 33 |
| regulatory, 113 |
| Regulatory ethics., 35 |
| Relational goals, 16 |
| remedies, 65 |
| reporting companies, 153 |
| requirements contracts, 88 |
| res ipsa loquitor, 69 |
| restraint of trade, 124 |
| rule of reason, 126 |
| S |
| Safe harbor, 153 |
| sales contracts, 85 |
| search warrants, 49 |
| Secondary boycott picketing, 105 |
| secondary markets, 156 |
| Securities and Exchange |
| Commission (SEC), 156 |
| Security Council, 144 |
| self-regulatory organizations |
| (SROs), 156 |
| Services, 86 |
| Sexual harassment, 107 |
| Shaming, 148 |
| shanty towns, 155 |
| shipment contract, 90 |
| sideways, 156 |
| simple delivery contract, 89 |
| Slander, 65 |
| Social Security, 100 |
| sovereignty, 145 |
| spam, 57 |
| special relationship, 66 |
| State v. Wayfair Inc., 6 |
| statutes, 63 |
| strict liability, 67 |
| strike, 105 |
| substantial impact, 47 |
| Substantive due process, 50 |
| supremacy clause, 44 |
| T |
| takings clause. , 50 |
| Talent attraction., 37 |
| tender of delivery, 90 |
| The benevolent halo effect., 37 |
| The legal environment of |
| business: Texts and cases, 149 |
| Thomas-Kilmann Conflict Mode |
| Instrument (TKI) , 17 |
| Title, 88 |
| Tort law, 64 |
| tortfeasor, 64 |
| torts, 64 |
| trade fixtures, 86 |
| trade unions, 101 |
| transparency, 157 |
| Treaty Clause, 143 |
| Trinity Economic Papers, , 149 |
| U |
| UCC, 86 |
| UN Conference on Trade and |
| Development News., 150 |
| unaudited, 154 |
| unconscionable, 88 |
| Uniform Arbitration Act, 18 |
| Uniform Commercial Code, 86 |
| union security agreement. , 104 |
| union shop, 104 |
| United Nations (UN), 144 |
| United Nations Convention on |
| Contracts for the International |
| Sale of Goods, 90 |
| United Nations Convention on |
| Contracts for the International |
| Sale of Goods (CISG), 146 |
| United States Constitution, 44 |
| United States v. Lopez, 46 |
| Unprotected Speech. , 49 |
| V |
| Value-based ethics., 34 |
| vendee, 85 |
| vendor, 85 |
| vesting, 101 |
| Void title, 88 |
| voidable, 78 |
| Voidable title, 88 |
| voluntary arbitration, 23 |
| W |
| warranty, 91 |
| warranty against infringement., |
| 92 |
| warranty of fitness for normal |
| use, 92 |
| warranty of merchantability, 92 |
| White collar crimes , 54 |
| whole, 61 |
| Workers’ Compensation Acts, 99 |
| Workers’ Compensation Agency, |
| 99 |
| Writ of Execution, 26 |
| Y |
| yellow-dog contracts, 102 |
| Yielding, 17 |
| Z |
| zero-sum negotiation, 16 |
| Index |
| 169 |
|
|
|
|