[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: How to set up Parental Controls?(WebGUI)
A:

[Assistant]
[Wireless Router] How to set up Parental Controls?(WebGUI)
 To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about how to set up Parental Controls on ASUS Router.
https://www.youtube.com/watch?v=lBdDZD2a3CM
https://www.youtube.com/watch?v=eCj4VP9bNF4
    ASUS Wireless Router with Trend Micro provides real-time network monitoring to detect malware, viruses, and intrusions before they can reach your PC or device. Parental Controls let you schedule times that a connected device is able to access the Internet. You can also restrict unwanted websites and apps.
 Prepare
Please refer to the product specification page to confirm that your router supports AiProtection Pro or AiProtection Classic. Comparison Table for AiProtection Pro & AiProtection Classic version, please refer to AiProtection – Internet security and WiFi protection | ASUS Global
Please update your router firmware to the latest version. For instruction about how to update the firmware, please refer to the support article :  How to update the firmware of your router to the latest version ? (WebGUI)
 Introduction:
Web & Apps Filters
Web & Apps Filters allows you to block access to unwanted websites and apps.
Time Scheduling
This feature allows you to set up a scheduled time for specific devices' Internet access.
FAQ
  Web & Apps Filters
Step1. Connect your computer to the router via wired or WiFi connection and enter your router LAN IP or router URL http://www.asusrouter.com to the WEB GUI.
          Note: Please refer to How to enter the router setting page(Web GUI) to learn more.
Step2. Key in your router's username and password to log in.
          Note: If you forget the user name and/or password, please restore the router to the factory default status and setup.
           Please refer to How to reset the router to factory default setting for how to restore the router to default status.
Step3. Go to [ Parental Controls] > [Web & Apps Filters] or [AiProtection]> [Parental Controls] > [Web & Apps Filters]
          And enabled in Web & Apps Filters.
           Step4. Click [Agree]
           By using AiProtection, Traffic analyzer, Apps analyzer, Adaptive QoS/Game boost, Web history, you agree to the [Trend Micro End User License Agreement].
           Step5. Client List
          5-1 Select the devices for which you want to restrict the Client Name (MAC Address).
          5-2 Click the category or subcategory that you want to block on the Content Category.
          5-3 Click button to add a profile.
                          5-4 Click [Apply] to save the setting.
                  Time Scheduling
Step1. Connect your computer to the router via wired or WiFi connection and enter your router LAN IP or router URL http://www.asusrouter.com to the WEB GUI.
          Note: Please refer to How to enter the router setting page(Web GUI) to learn more.
Step2. Key in your router's username and password to log in.
          Note: If you forget the user name and/or password, please restore the router to the factory default status and setup.
           Please refer to How to reset the router to factory default setting for how to restore the router to default status.
Step3. Go to [ Parental Controls] > [Time Scheduling] or [AiProtection]> [Parental Controls] > [Time Scheduling]
          Step4. Set Time Scheduling
       a-1 Enable block all device.
                 a-2 By enabling Block All Devices, all of the connected devices will be blocked from Internet access.
                 b-1 Enable Time Scheduling. This feature allows you to set up a scheduled time for specific devices’ Internet access.
              Note: Check if system time is the same with your time zone. How to check ASUS router system time and set up NTP server
        b-2  Select the devices for which you want to restrict the Client Name (MAC Address).
               You can mark the type used (Disable, Time, Block)
       b-3  Click button
       b-4  Click edit button to set time scheduling.
       b-5  You can quickly set up two offline schedules and click [Apply] to complete the setting.
    If you want to choose a different time, you can click and set it.
              You need to set up Start Time to End Time and weeks, then click [Finish] to save the setting.
   Confirm whether the offtime schedule is set up correctly.
       Click [Apply] to complete the setting.
     FAQ
1. How to delete a time schedule?
    Below is the example screenshot, move the mouse over the time schedule.
    Click delete  button and click [Apply] to save the setting.
     2. How to block specific devices from accessing specific/malicious websites?
    ASUS routers currently do not support website blocking on specific devices(e.g. phone, laptop).
    If the specific device you want to set up is a Windows device  or a Chromebook, please refer to the FAQ below.
[Windows 11/10] Microsoft Family Safety - Parental Control settings | Official Support | ASUS Global
[Chromebook] Manage your child's account on Chromebook | Official Support | ASUS Global
 3. I can use parent control in the router mode, but why I can't find it when change router to AP mode?
   The parent control is available in router mode only, due to NAT function and relevant management was dealing by primary AP (router/modem, etc.) in other kinds of operation mode.
   May refer to the FAQ for more information of operation mode : [Wireless Router] Introduction of Operation Mode

 How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
If you need more information about the ASUS Download Center, please refer this link.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: How to set up Family(Parental Controls) via ASUS Router App
A:

[Assistant]
[Wireless Router] How to set up Family(Parental Controls) via ASUS Router App?
 To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about how to set up Parental Controls on ASUS Router.
https://www.youtube.com/watch?v=lBdDZD2a3CM?cc_load_policy=1&cc_lang_pref=en
https://www.youtube.com/watch?v=eCj4VP9bNF4?cc_load_policy=1&cc_lang_pref=en
     Family(Parental Controls) restricts your children's Internet usage and prevent them from staying up late or getting distracted from doing their homework.
Kid-Safe Preset
Choose the preset profile based on age, and it will automatically apply filters for inappropriate content. (Only AiProtection Pro is supported)
Flexible Time Scheduling
Schedule online and offline hours for your kids to help manage their internet access. You can also grant extra online time to reward good behavior.
 Prepare
1. Please refer to the product specification page to confirm that your router supports AiProtection Pro or AiProtection Classic.
    Comparison Table for AiProtection Pro & AiProtection Classic version, please refer to AiProtection – Internet security and WiFi protection | ASUS Global
2. Please update your router firmware to the latest version. For instruction about how to update the firmware.
    Please refer to the support article : How to update the firmware of your router to the latest version via ASUS Router App?
    Note: Some features only support firmware version 3.0.0.4.388.XXXXX or later.
3. Please install the ASUS router app on your smart phone device first. Please make sure your ASUS Router App version is up to date.
    ASUS Router App version:  1.0.0.7.30 or later.
Required Android Version: Android 5.0 or later version.
Requires iOS version: iOS 11.0 or later version.
      For the information of how to install the ASUS router app, please refer to How to set up ASUS Wi-Fi router via ASUS Router App? (QIS, Quick Internet Setup)
  Please follow the steps below to set up Parental Controls via ASUS Router App:
1. Please connect your phone to WiFi network name(SSID) of the router.
2. Execute the ASUS Router app.
          3. Go to [Settings] > [Family], select a level to configure different access rules to guard your family member's Internet safety.
       4. Take School-aged child for example. Set your member's name and click [NEXT].
        5. Select device name and click [NEXT].
                6.  Select time scheduling mode and click [Done].
Setup Offline Schedule: Configure offline schedule times when the Internet is unavailable.
Setup Online Schedule: Configure online schedule times for device Internet access.
 Note: [Setup Online Schedule] only support firmware version 3.0.0.4.388.XXXXX or later.
       7.  Take Setup Offline Schedule for example.
     You can quickly set up two offline schedules and click [NEXT]
        8. Content block.  Note: Content block only support firmware version 3.0.0.4.388.XXXXX or later.
    Red icon is a network service that cannot be used.
  Gray icon is a network service that can be used.
       Click [Apply] to save the setting.
       9. Setup is complete.
        Reward Time
Click [ Reward ] button on kid's profile and select the time period.
Note: Reward Time only support firmware version 3.0.0.4.388.XXXXX or later.
            FAQ
1. Why don't I see [ Reward Time ] and [ Setup Online Schedule ] function in the ASUS router app?
          Reward Time and Setup Online Schedule function supports firmware version 3.0.0.4.388.XXXXX or later.
    a. Please update your router firmware to the latest version. Please refer to FAQ  How to update the firmware of your router to the latest version via ASUS Router App
    b. Please make sure your ASUS Router App version is up to date.
 2. Why the Internet doesn't offline or online according to the rules I set in time scheduling?
   a. Please check if system time is the same with your time zone.  How to check ASUS router system time and set up NTP server
   b. Please check that you selected the correct client device name
   c. Please make sure your router is upgraded to latest firmware.
        May refer to the FAQ for more details.
How to update the firmware of your router to the latest version via ASUS Router App
How to update the firmware of your router to the latest version
   d. If firmware upgrade does not help, please reset your router to factory default status. May refer to this FAQ for router reset. How to reset the router to factory default setting
 3. How to block specific devices from accessing specific/malicious websites?
    ASUS routers currently do not support website blocking on specific devices(e.g. phone, laptop).
   If the specific device you want to set up is a Windows device  or a Chromebook, please refer to the FAQ below.
[Windows 11/10] Microsoft Family Safety - Parental Control settings | Official Support | ASUS Global
[Chromebook] Manage your child's account on Chromebook | Official Support | ASUS Global
 4. I can use parent control in the router mode, but why I can't find it when change router to AP mode?
    The parent control is available in router mode only, due to NAT function and relevant management was dealing by primary AP (router/modem, etc.) in other kinds of operation mode.
    May refer to the FAQ for more information of operation mode : [Wireless Router] Introduction of Operation Mode
  How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
If you need more information about the ASUS Download Center, please refer to this link.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: How to set up One-Tap Safe Browsing (Parental Controls) via ASUS Router App?
A:

[Assistant]
[Wireless Router] How to set up One-Tap Safe Browsing (Parental Controls) via ASUS Router App?
Safe Browsing
The internet can contain inappropriate content, intrusive ads or other dangers and safety risks. ASUS Safe Browsing helps block undesirable content in one tap -- no extra apps required. Its lightweight DNS-based filtering* won’t affect router performance. It can even filter explicit content from search engine results to protect your kids online.
*By using Safe Browsing, you acknowledge and agree that the standard for blocked and filtered content is established by a third-party DNS provider.
 Prepare
1. Safe Browsing function is applicable to AX series ASUS routers and firmware version 3.0.0.4.386.xxxxx or above.
2. Please update your router firmware to the latest version. For instruction about how to update the firmware.
   Please refer to the support article : [Wireless Router] How to update the firmware of your router to the latest version via ASUS Router App
3. Please install the ASUS router app on your smart phone device first. Please make sure your ASUS Router App version is up to date.
     For the information of how to install the ASUS router app, please refer to [Wireless Router] How to set up ASUS Wi-Fi router via ASUS Router App? (QIS, Quick Internet Setup)
   Please follow the steps below to set up Safe Browsing via ASUS Router App:
1. Please connect your phone to Wi-Fi network name(SSID) of the router.
2. Execute the ASUS Router app.
3. Go to  [Family], select a level to configure different access rules to guard your family member's Internet safety.  Create a group.  Tap the group to go to more settings.
    For more information, please refer to [Wireless Router] How to set up Family(Parental Controls) via ASUS Router App
 4. Tap [Safe Browsing], select what you want to block content. Click [Apply] to save the setting. Setup is complete.
   FAQ
1. When my device (smart phone, laptop) is currently set to disable Internet access (offline time), can the device enter ASUS router app for settings?
    Yes, the parental control feature only disables the device from accessing the internet, and the device can enter ASUS router app for settings.
 2. Do different models of ASUS routers support the same Parental Controls feature?
    Some of Parental Controls feature options vary by version.
   Please refer to the product specification page to confirm that your router supports AiProtection Pro or AiProtection Classic.
   Comparison Table for AiProtection Pro & AiProtection Classic version, please refer to AiProtection – Internet security and WiFi protection | ASUS Global
  How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
If you need more information about the ASUS Download Center, please refer to this link.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: DDNS introduction and set up
A:

[Assistant]
[Wireless Router] DDNS introduction and set up
 To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to register an ASUS DDNS host name in your ASUS Router
 https://youtu.be/10J1G5gudAg
    What is DDNS?
DDNS (Dynamic Domain Name System) is a service that allows network clients to connect to the wireless router, even with a dynamic public IP address, through its registered domain name. The wireless router is embedded with the ASUS DDNS service and other DDNS services.
 Prepare
(1) The DDNS supported by ASUS routers vary by model, and it is recommended that you refer to ASUS product specifications to confirm that your router is supported. In this article, the ASUS router ZenWiFi AX is used as an example, and the settings screen  may vary depending on the model and firmware version.
(2) To use this feature on your ASUS router, your router needs to have a public IP(WAN IP) from your ISP's internet service. This will allow devices on the internet to locate your ASUS router via a public IP(WAN IP). If you are not sure of your public IP type, please check your Internet Service Provider (ISP).
(3) FAQ
   How to setup DDNS ?
Step 1. Connect your computer to the router via wired or WiFi connection and enter your router LAN IP or router URL http://www.asusrouter.com to the WEB GUI.
Note: Please refer to How to enter the router setting page(Web GUI) to learn more.
Step 2. Key in your router's username and password to log in.
Note: If you forget the user name and/or password, please restore the router to the factory default status and setup.
Please refer to How to reset the router to factory default setting for how to restore the router to default status.
Step 3. Go to WAN> DDNS
Step 4. Enable the DDNS client, and then you can choose ASUS DDNS server [ WWW.ASUS.COM ] as server, which is totally free. There are also other DDNS servers for you to choose from.
Note:
(1) The list of DDNS servers may vary depending on the firmware version or model differences.
(2) If the wireless router is using a private WAN IP address (192.168.x.x, 10.x.x.x, 172.16.x.x or CGNAT IP, refer to FAQ5), this router may be under a multi-layer NAT network. The DDNS service is not able to work under this environment.
Step 5. The following is an example of using ASUS DDNS. Under Host Name, you can configure your own domain name. If the domain name has already been registered, please change to another one.
Note:
The host name cannot accept number prefix and [ . ](such as [123abc]or [ aaa.bbb ]).
If the domain name was registered by you but you want to use the previous domain name on the new ASUS router that you just purchased, please contact the ASUS Service Center.
DDNS cannot be deleted if the router has the DDNS feature enabled and is in use.
In the [host name] bar, you can change the domain name by clicking [Apply] after entering the name.
After completing the configuration, click [Apply] to save.
Step 6. Registration is successful.
   Check [Network Map] > [Internet status: ] > DDNS name.
Note: After upgrading the firmware to version 3.0.0.4.386.46061 or later, the router supports IPv6. For instruction about how to update the firmware.
Please refer to the support article : [Wireless Router] How to update the firmware of your router to the latest version ? (WebGUI)
  If you want to transfer or delete the ASUS DDNS hostname, Please refer to FAQ
[ASUS DDNS] How do I remove the registered ASUS DDNS host name from my previous router?
[Wireless Router] How to transfer ASUS DDNS to new device?
  FAQ
1. I would like to change the IP address of my router on the asuscomm.com service.
 2. Does ASUS router support customizing other DDNS services?
 3. Why can't I use DDNS to access my home router from the outside network?
 4. Registration of the DDNS service was not successful.
 5. Can the router use the private IP to set up the remote connection function?
    How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
If you need more information about the ASUS Download Center, please refer this link.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: How to remove the registered ASUS DDNS hostname in the router
A:

[Assistant]
[ASUS DDNS] How do I remove the registered DDNS name from my previous ASUS router?
This article provides two ways to delete a registered ASUS DDNS host name: (1) Deregister (2) Use ASUS Router app to delete ASUS DDNS hostname.
 If you want to change the name of a registered ASUS DDNS host, you can refer to the following three scenarios:(1) Disable the DDNS function (2) To change the ASUS DDNS host name (3) Transfer your ASUS DDNS hostname from the original router to the new device.
 Note: If the router has the ASUS DDNS (Dynamic Domain Name System) feature enabled and is in use, you cannot remove the ASUS DDNS host name.
  If you want to delete a registered ASUS DDNS hostname, you can use one of the following two methods:
Method 1- Deregister:
(1) After registering the ASUS DDNS host name, the Deregister button will appear.
(2) Click Deregister, you can cancel the registered ASUS DDNS host name.
Note: The Deregister feature only supports firmware versions released after December 2020/December and does not support DSL series models and End of Life (EOL) models.
Please refer to [Wireless / Networking] How to check if a product is End-of-life (EOL)? | Official Support | ASUS Global
 Method 2- Use ASUS Router app to delete ASUS DDNS hostname. (For users whose firmware version later than 3.0.0.4.388.22715 or 3.0.0.4.388.31665 and have linked ASUS DDNS to the login account of router app)
Step 1. Open ASUS router app and login to the account which link with your ASUS DDNS.
Step 2. Go to the ASUS router profile which setup with ASUS DDNS
Step 3. Go to Settings > Account Binding > ASUS DDNS
Step 4. Click [Delete hostname].
Step 5. if your ASUS DDNS is removed, you can find hostname is empty.
  The above are two ways to unregister the ASUS DDNS host name.
   If you want to change the name of a registered ASUS DDNS host, you can refer to the following three scenarios.
Scenario 1: Disable the DDNS function.
Scenario 2: To change the ASUS DDNS host name.
Scenario 3: Transfer your ASUS DDNS hostname from the original router to the new device.
  Scenario 1: Disable the DDNS function
If you do not want to use the ASUS DDNS feature temporarily, click [No] on enable ASUS DDNS Client to disable the DDNS function.
And click [Apply] to save settings.
 Scenario 2: To change the ASUS DDNS hostname
Please enter your new DDNS hostname in the Host Name field and click [Apply] to register the new DDNS hostname again.
Note: the new name replaces the old registration information, and the old hostname cannot be retained.
 Scenario 3: Transfer your ASUS DDNS hostname from the original router to the new device.
Basing on Account binding, you can transfer your ASUS DDNS hostname from original router to the new device.
For example, if you buy in a new router to replace your original router and you want to use original ASUS DDNS hostname on new router.
You can transfer hostname from old router to new router.
(For users whose firmware version later than 3.0.0.4.388.22715 or 3.0.0.4.388.31665 and have linked ASUS DDNS to the login account of router app)
Please refer to the FAQ below:
[Wireless Router] How to bind trust account to my ASUS router?
[Wireless Router] How to transfer ASUS DDNS to new device?
   If none of the above methods are applicable, please provide the following information to your local ASUS call center:
1. The serial number of your previous router. (You can find it on the back label of your router)
2. The MAC address of your previous router. (You can find it on the back label of your router)
3. The DDNS host name.
ASUS technical centers will take several working days to remove the registered DDNS host name. After that, you can register the domain name to your new router.
You can find ASUS Call Center information at:  https://www.asus.com/support/callus


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: How to transfer ASUS DDNS to new device
A:

[Assistant]
[ASUS DDNS] How to transfer ASUS DDNS to new device ?
Basing on Account binding, you can transfer your ASUS DDNS hostname from original router to the new device. For example, if you buy in a new router ZenWiFi XT9 to replace your original router GT-AX11000 Pro and you want to use original ASUS DDNS hostname on new router ZenWiFi XT9. You can transfer hostname from GT-AX11000 Pro to ZenWiFi XT9.
  Prepare
    1. ASUS DDNS of Account Binding feature is only supported on the firmware version later than 3.0.0.4.388.22715 or 3.0.0.4.388.31665. Please make sure the firmware version of your ASUS router is up-to-date.
         Please refer to FAQ
[Wireless Router] How to update the firmware of your router to the latest version via ASUS Router App?
[Wireless Router] How to bind trust account to my ASUS router?
    2. Please install the ASUS router app on your smart phone device first. Please make sure your ASUS Router App version is up to date.
         For the information of how to install the ASUS router app, please refer to [Wireless Router] How to set up ASUS Wi-Fi router via ASUS Router App?
    3. At present, this function is only applicable to ASUS Router App, and does not support ASUS Router Web Settings Page (WebGUI) settings.
    Follow below steps to transfer your ASUS DDNS
Step 1. Click ASUS Router App
          Step 2. Tap the menu icon at the top left of the app homepage.
 Step 3. Make sure both new and original router did account binding and under the same account.
          Ex, Original Router : GT-AX11000 Pro
                New Router: ZenWiFi XT9
          Step 4. Enter to original router(GT-AX11000 Pro)'s home page and go to [Settings] > [Account Binding] > [ASUS DDNS]
          Step 5. If your DDNS hostname did not link with your account yet, click “Yes” to link DDNS hostname to your account.
Step 6. Switch to new router(ZenWiFi XT9)'s home page and go to [Settings] > [Account Binding] > [ASUS DDNS]
          Step 7. Enter your original hostname and click Apply.
Step 8.  Finish DDNS transfer, now you can use the original hostname(DDNS) to access your new device remotely.
             Click button to copy the DDNS hostname.
 FAQ
1.How to remove the registered ASUS DDNS hostname in the router?
   If you want to delete a registered ASUS DDNS hostname, ASUS router provides two ways to delete a registered ASUS DDNS host name:
(1) Use the Deregister feature in the ASUS Router Web Setup (WebGUI) interface
(2) Use ASUS Router app to delete ASUS DDNS hostname.
   Please refer to this FAQ [ASUS DDNS] How do I remove the registered ASUS DDNS host name from my previous router?
 2. Does ASUS Router Web Setup (WebGUI) support transfer ASUS DDNS hostnames?
    At present, this function is only applicable to ASUS Router App, and does not support ASUS Router Web Settings Page (WebGUI) settings.
    How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
If you need more information about the ASUS Download Center, please refer to this link


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: What models of ASUS routers support ASUS Router App
A:

[Assistant]
[Wireless Router] What models of ASUS routers support ASUS Router App?
What is ASUS Router app ?
The ASUS Router app unlocks the power to manage your network in just a few taps whenever you want, wherever you go. We are aiming to provide the best Wi-Fi and Internet-surfing experiences you have ever had with these comprehensive features.If you need more information about the ASUS Router app, please refer this link.
                                  Please note:
Some of the features are only available on supported models or firmware later than 3.0.0.4.388.xxxxx. Please visit the official ASUS website to view the latest list of supported models. https://asus.click/NEWfeatures
  ASUS Router app supports the following routers.
All ZenWiFi line up
All 802.11ax line up
All ROG Rapture line up
All ROG Strix line up
All TUF Gaming line up
Lyra/Lyra mini/Lyra Trio/Lyra Voice (needs to be at least 3.0.0.4.384 version)
Blue Cave
BRT-AC828
RT-AC1200, RT-AC1200G/HP/G+/ E/ GU
RT-AC1300UHP/ G+
RT-AC1750, RT-AC1750 B1
RT-AC1900, RT-AC1900P/U
RT-AC2200, RT-AC2400, RT-AC2600, RT-AC2900
RT-AC3100RT-AC3200
RT-AC51U/ U+, RT-AC52U B1, RT-AC52U, RT-AC53, RT-AC53U, RT-AC5300, RT-AC55U, RT-AC55UHP, RT-AC56U/R/S, RT-AC57U, RT-AC58U
RT-AC65U, RT-AC65P, RT-AC66U/R/W, RT-AC66U B1, RT-AC66U+, RT-AC68U/R/P/W/UF
RT-AC85U, RT-AC85P, RT-AC86U, RT-AC87U/R, RT-AC88U
RT-ACRH13, RT-ACRH17
RT-N12D1, RT-N12E B1/C1, RT-N12HP B1, RT-N12VP B1, RT-N12+ B1
RT-N14UHP, RT-N16, RT-N18U,RT-N19
RT-N66U/R/W/C1
DSL-AC68U/R
4G-AC53U, 4G-AC68U
  Selected DSL models [Only supports router login and partial management functions. The QIS (Quick Internet Setup) process is excluded]:
DSL-AX5400, DSL-AX82U
DSL-AC68U, DSL-AC68R
DSL-AC52U, DSL-AC55U, DSL-AC56U, DSL-AC51
DSL-AC750
DSL-N17U
DSL-N16, DSL-N16P, DSL-N16U
DSL-N14U, DSL-N14U_B1
DSL-N55U_C1, DSLL-N55U_D1, DSL-N12U_C1
DSL-N12U_D1, DSL-N12E_C1
DSL-N10_C1
DSL-N66U
 Unsupported models:
- All Cable modem models
   To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to Set Up ASUS WiFi Router with ASUS Router App.
https://www.youtube.com/watch?v=C3O8ZpirEtg


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: Which ASUS router models support IFTTT
A:

[Assistant]
[IFTTT] Which ASUS router models support IFTTT?
Support router models:
Blue Cave,
Lyra, Lyra Mini, Lyra Trio, Lyra Voice,
RT-AC3100, RT-AC5300, RT-AC88U,
RT-AX56U, RT-AX58U, RT-AX88U, RT-AX92U,
GT-AC2900, GT-AC5300, GT-AX11000,
ZenWiFi CT8, ZenWiFi XT8.
TUF-AX3000 (Not:TUF-AX3000_V2 doesn't support IFTTT)
 Update your firmware regularly to get the latest updates for your router.
For the information of how to upgrade firmware, please refer to How to update the firmware of your router to the latest version ?
 How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center
If you need more information about the ASUS Download Center, please refer this link.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: What ASUS routers support Instant Guard?
A:

[Assistant] Instant Guard is supported on these ASUS routers: RT-AX88U, RT-AC86U, RT-AC68U, RT-AX3000, RT-AX58U, RT-AX56U, RT-AC86P, RT-AX82U, RT-AX55, RT-AX53U, RT-AX3000, RT-AX92U ...


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: ASUS Router 3G/4G USB Adapter Compatibility
A:

[Assistant] After firmware 3.0.0.4.388.23xxx, supported 3G/4G USB adapters include Huawei E173, Huawei E1552, ZTE MF823, ZTE MF79, Netgear AC791L, and more... For unsupported models, check ASUS support.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: ASUS Router Plug-n-Share Disks Compatibility List
A:

[Assistant]
ASUS Router Plug-n-Share Disks Compatibility List
* OS encrypted hard drives are not supported.
   Wireless Router
Model
Firmware version
Maximum
Partition
Number
Disk Format & Maximum Partition Size:
FAT32
EXT2
EXT3
EXT4
NTFS
(Read Only)
NTFS
(Write Only)
FAT16
HFS+

ZenWiFi XT9
3.0.0.4.388.24609
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi XP4
3.0.0.4.386.47426
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not support
ZenWiFi ET9
3.0.0.4.388.24786
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi ET8
3.0.0.4.388.23759
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi BT10
3.0.0.6.102.33320
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi BT8
3.0.0.6.102_56236
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi BT8P
3.0.0.6.102_56236
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi BT6
3.0.0.6.102_56789
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi BQ16 Pro
3.0.0.6.102.35404
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi BQ16
3.0.0.6.102.33320
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi BD4
NULL
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not support
ZenWiFi AX Mini (XD4)
3.0.0.4.386.39507
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi AX (XT8)
 3.0.0.4.388.24621
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
ZenWiFi AC (CT8)
3.0.0.4.386.22245
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
TUF-BE6500
3.0.0.6.102.54701
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not support
TUF-BE3600
3.0.0.6.102.34193
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
TUF-AX6000
3.0.0.4.388.33404
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
TUF-AX5400
3.0.0.4.386.45898
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
TUF-AX4200
3.0.0.4.388.33147
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not support
TUF-AX3000 V2
3.0.0.4_388_23785
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
TUF-AX3000
3.0.0.4.384.10177
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-N66W
3.0.0.4.380.8228
8
2TB
3TB
3TB
Not Support
3TB
3TB
2GB
Not Support
RT-N66U C1
3.0.0.4.382.19333
8
2TB
3TB
3TB
Not Support
3TB
3TB
2GB
Not Support
RT-N66U
3.0.0.4.380.8228
8
2TB
3TB
3TB
Not Support
3TB
3TB
2GB
Not Support
RT-N19
3.0.0.4.382.51874
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-N18U
3.0.0.4.374.4983
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-N14UHP
3.0.0.4.374.4422
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-BE96U
3.0.0.6_102_34488
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-BE88U
3.0.06_102_33921
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-BE86U
3.0.06_102_33921
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-BE82U
3.0.0.6_102_37796
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AXE7800
3.0.0.4_388_24631
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX92U
3.0.0.4.386.40451
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX89X
3.0.0.4.386.22790
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX88U Pro
3.0.0.6_102_33308
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX88U
3.0.0.4.386.41249
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX86U PRO
3.0.0.6_102_34312
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX86U
3.0.0.4.384.9318
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX86S
NULL
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX82U
3.0.0.4.384.10177
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX68U
3.0.0.4.386.41178
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX59U
3.0.0.4.388_33391
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not support
RT-AX58U
3.0.0.4.384.10177
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX57 Go
3.0.0.6.102_22189
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not support
RT-AX56U
3.0.0.4.384.8253
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX56U
3.0.0.4.384.9428
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX55
3.0.0.4.384.10261
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX5400
3.0.0.4.388_24329
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX53U
3.0.0.4.382.45091
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AX3000
3.0.0.4.384.10177
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-ACRH18
3.0.0.4.382.40664
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-ACRH17
3.0.0.4.382.51569
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-ACRH15
3.0.0.4_382_51832
8
2TB
4TB
4TB
Not support
4TB
4TB
2GB
Not support
RT-ACRH13
3.0.0.4.382.52243
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC88U
3.0.0.4.384.20379
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC87U
3.0.0.4.382.50010
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC86U
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC85U
3.0.0.4.382.50143
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Support*
RT-AC85P
3.0.0.4.382.51599
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC68W
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC68UF
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC68U
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC68R
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC68P
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC66W
3.0.0.4.380.8228
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC66U B1
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC66U
3.0.0.4.380.8228
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC65U
3.0.0.4.382.50135
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC65P
3.0.0.4.382.51599
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC59U_V2
3.0.0.4.386.21647
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC59U
3.0.0.4.382.52274
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC58U_V2
3.0.0.4_382_51832
8
2TB
4TB
4TB
Not support
4TB
4TB
2GB
Not support
RT-AC58U
3.0.0.4.380.8228
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC57U_V2
3.0.0.4_382_51832
8
2TB
4TB
4TB
Not support
4TB
4TB
2GB
Not support
RT-AC56U
3.0.0.4.382.50010
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC56S
3.0.0.4.382.18991
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC55UHP
3.0.0.4.382.50276
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC55U
3.0.0.4.382.50276
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC54U
3.0.0.4.380.8228
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC53U
3.0.0.4.380.8228
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC5300
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RT-AC52U_B1
3.0.0.4.380.10446
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC52U
3.0.0.4.380.8241
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC51U+
3.0.0.4.380.10446
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC51U
3.0.0.4.380.8228
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC3200
3.0.0.4.382.50010
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC3100
3.0.0.4.384.20379
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC2900
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC2600
3.0.0.4.382.52272
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC2400
3.0.0.4.382.52272
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC2200
3.0.0.4.382.51569
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC1900U
3.0.0.4.384.20648
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
RT-AC1900P
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC1900
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC1750_B1
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC1500UHP
3.0.0.4_382_51832
8
2TB
4TB
4TB
Not support
4TB
4TB
2GB
Not support
RT-AC1500G_PLUS
3.0.0.4_382_51832
8
2TB
4TB
4TB
Not support
4TB
4TB
2GB
Not support
RT-AC1500
3.0.0.4_382_51832
8
2TB
4TB
4TB
Not support
4TB
4TB
2GB
Not support
RT-AC1300UHP
3.0.0.4.374.5829
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
RT-AC1300G_PLUS_V2
3.0.0.4_382_51832
8
2TB
4TB
4TB
Not support
4TB
4TB
2GB
Not support
RT-AC1200HP
3.0.0.4.380.8228
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support*
RT-AC1200GE
3.0.0.4_382_51832
8
2TB
4TB
4TB
Not support
4TB
4TB
2GB
Not support
RT-AC1200G+
3.0.0.4.382.50276
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support*
RT-AC1200G
3.0.0.4.382.50276
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support*
RT-AC1200
3.0.0.4.380.10446
8
2TB
Not Support
Not Support
Not Support
4TB
4TB
2GB
Not Support*
GT-BE98 Pro
3.0.0.6_102_34491
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT-BE98
3.0.0.6_102_34372
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT-BE96
3.0.0.6_102_34777
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT-AXE16000
3.0.04.388_24329
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT-AXE11000
3.0.0.4.384.9566
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support
GT-AX6000
3.0.0.4.386.46325
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT-AX11000 PRO
3.0.0.4.388_24721
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT-AX11000
3.0.0.4.384.9566
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT-AC5300
3.0.0.4.384.20648
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT-AC2900
3.0.0.4.384.82072
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GT6
3.0.0.4.388.24513
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GS-BE18000
3.0.0.6.102_38374
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GS-AX5400
3.0.0.4.388.23012
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GS-AX3000
3.0.0.4.388.23012
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
GS7
3.0.0.6.102_56911
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
EBG19P
3.0.0.6.102.44136
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
EBG15
3.0.0.6.102.44416
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
BRT-AC828
3.0.0.4.380.7465
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
BLUECAVE
3.0.1.4.383.19148
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
    Repeater
Model
Firmware version
Maximum
Partition
Number
Disk Format & Maximum Partition Size:
FAT32
EXT2
EXT3
EXT4
NTFS
(Read Only)
NTFS
(Write Only)
FAT16
HFS+

RP-AC55
3.0.0.4.384.83130
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
RP-AC68U
3.0.0.4.382.10513
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
   xDSL Modem Router
Model
Firmware version
Maximum
Partition
Number
Disk Format & Maximum Partition Size:
FAT32
EXT2
EXT3
EXT4
NTFS
(Read Only)
NTFS
(Write Only)
FAT16
HFS+

DSL-AX82U
3.0.0.4.388.23756
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC88U
1.10.05_Build503
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC88U-B
1.10.05_Build503
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC87VG
1.00.14_build508
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC87VG AnnexB
1.00.14_build508
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC68R
3.0.0.4.382_50302
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC68U
3.0.0.4.382_50302
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC68VG
5.00.04_Build248
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC56U
1.1.2.3_473
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC55U
1.1.2.3_473
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC52U
1.1.2.3_473
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-AC3100
1.10.05_Build503
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
DSL-N55U D1
1.1.2.3_473
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
DSL-N17U
1.1.2.3_473
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
DSL-N12U_C1
1.1.2.3_473
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
  4G Modem Router
Model
Firmware version
Maximum
Partition
Number
Disk Format & Maximum Partition Size:
FAT32
EXT2
EXT3
EXT4
NTFS
(Read Only)
NTFS
(Write Only)
FAT16
HFS+

4G-AC86U
3.0.0.4.382.40784
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Not Support
4G-AC68U
3.0.0.4.382.39942
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
4G-AC55U
3.0.0.4_380_8102_M14
8
2TB
4TB
4TB
4TB
4TB
4TB
2GB
Support*
4G-AC53U
3.0.0.4.384.81975
8
2TB
4TB
4TB
Not Support
4TB
4TB
2GB
Not Support
     How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
If you need more information about the ASUS Download Center, please refer to this link.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: How to use HomeKit with your eero Network
A:

[Assistant]
This article explains how eero, a HomeKit-enabled router, provides a secure way to use connected devices in a home network. It discusses the potential risks of adding devices to a network and how eero addresses them by firewalling HomeKit-enabled accessories to prevent communication with unauthorized services or devices on the internet. The article also provides instructions on how to activate HomeKit Secure Router via the eero app, add a device, and disable HomeKit Secure Router.
 What is HomeKit?
HomeKit or Apple Home is a smart home platform that allows you to control your smart home devices via your Apple products.  Many of the connected devices we have in our homes, like light bulbs, thermostats, plugs, and door locks, only need access to a limited set of internet services in order to function. However, once you add a device to your home network, the device can access any other device in your home, as well as any website or service on the internet, without your permission or knowledge. With unrestricted access, a single device flaw puts your entire home at risk—that changes with eero as a HomeKit-enabled router.
How is HomeKit different from HomeKit Secure Router?
HomeKit is a smart home ecosystem that allows you to control your HomeKit and Matter accessories via your iPhone, iPad, etc. HomeKit Secure Router is a security feature that adds more protection to your HomeKit accessories by controlling which services and devices they communicate with on your home Wi-Fi network and over the internet.
Note: HomeKit and HomeKit accessories can still be used on any eero network regardless if a HomeKit Secure Router is present on the network.
How can I use it with my eero’s?
When HomeKit Secure Router is enabled, eero will firewall each of your supported HomeKit-enabled accessories, preventing them from communicating with other WiFi devices connected to your home network, and from unauthorized services on the internet. HomeKit accessories are automatically given permissions based only on what they need:
Restrict to Home: Most secure. Your device can interact only with HomeKit through your Apple devices. The device won't connect to the Internet or any local devices so any third-party services, like firmware updates, might be blocked.
Automatic: Default security. The router allows the accessory to connect to an automatically updated list of manufacturer approved Internet services and local devices.
No Restriction: Least secure. This setting bypasses the secure router and allows your device to interact with any device in your network or Internet- based service.
If you would like to add your eeros to HomeKit you must have the following:
 eero App 3.1.0 or later
An eero that supports HomeKit Secure Router. The following eeros support HomeKit:
eero (Gen 1)
eero Pro
eero (Gen 2)
eero 6
eero Pro 6
Your network must be in NAT mode. This feature will not work if your network is in Bridge Mode
Your phone must be connected to your eero network
Your iPhone/iPad is updated to iOS 14+
You have a Home Hub in your Home that is also running iOS 13.2+. (You may use a Home Pod  running iOS 13.2 or later, and HomeKit accessories, an Apple TV 4K, an Apple TV HD, or an iPad as your Home Hub.
Once you have verified that you have one of the above please follow the instructions below to access HomeKit via your eero App
How to Activate HomeKit Secure Router
Open the eero app and tap Settings at the bottom of the screen
Tap Network Settings
Tap Apple HomeKit
Tap Set up HomeKit at the bottom of the screen
Read through the text on the page then tap Setup HomeKit
You will get a pop up letting you know "eero" Would Like to Access Your Home Data. If you would like to proceed tap Allow
How to access HomeKit Secure Router once it has been Activated
eero App:
Open the eero app and tap Settings at the bottom of the screen
Tap Network Settings
Tap Apple HomeKit
From this screen you may view the eeros setup with HomeKit
iOS Home app:
Tap the More button, then select Home Settings.
If you have multiple homes, choose the home where you put your router.
Scroll down and tap Wi-Fi Network & Routers. Then tap an accessory to change the level of connection security.
Restrict to Home: Most secure. Your accessory can interact only with HomeKit through your Apple devices. The accessory won't connect to the internet or any local devices so any third-party services, like firmware updates, might be blocked.
Automatic: Default security. Your accessory can communicate with HomeKit and connections recommended by its manufacturer.
No Restriction: Least secure. This setting bypasses the secure router and allows your accessory to interact with any device in your network or internet-based service.
How to Disable HomeKit Secure Router
Open the eero app and tap Settings at the bottom of the screen
Tap Network Settings
Tap Apple HomeKit
Tap Disable HomeKit at the bottom of the page
You will get a pop up letting you know "You're about to disable HomeKit This is permanent and Cannot be undone".
Tap Disable
The next screen will notify you HomeKit has been disabled
Tap Okay to exit
Helpful External Links
Apple HomeKit Setup and Use
Set up your HomePod, Apple TV, or iPad as a home hub
Use routers secured with HomeKit


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: Does eero replace my Internet Service Provider?
A:

[Assistant]
In order to use eero, you will still need to have an Internet Service Provider (ISP). eero works with all ISPs in the United States and Canada.
What is an ISP?
An ISP, such as Comcast or AT&T, provides Internet service to your home (or business). Depending on your ISP and the service they provide, you can obtain various upload/download speeds and other services they may provide.
  Your ISP takes care of getting an Internet signal to your house. Once you plug an eero into your existing modem and set it up, eero takes care of everything else and begins covering your house in WiFi.
If you have questions about your ISP, please visit our ISP guide.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: Performance Test in eero App
A:

[Assistant]
My app says that I’m part of a “performance test” being conducted by my ISP. What is happening and why?
  Your internet service provider may conduct performance tests to measure throughput and latency. You will be notified in the eero app if your ISP performs these tests.
    If you wish to opt-out of participation, please contact either your ISP or eero Support.
  Is eero sharing any additional information with my ISP as part of this test?
  Performance tests are gathering throughput and latency results, which may be considered personal data. Collecting this data helps enhance your wifi experience. Please see our privacy notice for full information about eero’s data sharing practices. If you are notified in the app that your network is participating in this testing, you can opt out of participating by contacting our support team or your ISP.
  In general, does eero share any of my personal information with my ISP?
  Customer trust is our number one priority. At eero, our focus has always been to use personal information responsibly, such as to make our products better and provide customers with support. We share customer information with internet service providers for the purpose of providing customer support and other services to improve the customer experience (e.g., connection speed, network status, signal strength). We disclose in our privacy notice the types of data we use, including information used from or about eero devices.

What’s eero doing with the data it collects for these tests?
  As part of these tests, participating internet service providers will receive throughput and latency testing results from your eero network. eero provides this information to service providers to help ensure that speed tests meet appropriate thresholds and meet customer performance expectations.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: Why aren't my WiFi 6E devices connecting to 6GHz?
A:

[Assistant]
If your WiFi 6E devices are not connecting to 6GHz, this may be due to your device(s) software being out of date. Ensure your devices are updated to the latest available software version (i.e., Android OS, etc).
  If your device is still not connecting to 6GHz after updating to the latest software version, try enabling Wi-Fi Protected Access 3 (WPA3). For instructions on how to determine if a device is using WPA3 and how to enable WPA3 on your device, refer to What is WPA3?

Note: Some legacy devices may not be able to connect with WPA3 enabled.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: eero PoE Gateway setup
A:

[Assistant]
Contents:
Installation Instructions
Port Capabilities
System Startup LED Status
Port LED Status
Frustration Free Setup
Replacing an existing network
This article is intended to help you set up your new eero PoE Gateway! If you need instructions for installing your eero PoE 6 please see our PoE 6 guide
 Installation Instructions
The eero PoE Gateway can be installed in any cool, dry area. Use the included power adapter to power your PoE  Gateway. If you would like to install your Gateway on a rack, we recommend using the Amazon eero 1U Rack Shelf for eero PoE Gateway which has been specially designed for easy installation.
What’s in the box:
(1) eero PoE Gateway
(1) 140W USB-C power adapter
What you’ll need:
eero iOS app or Android app
Minimum iOS version 15.0 and minimum Android OS version 9.0
eero PoE Gateway
For wireless capabilities you may add an eero PoE 6 to the network.
Mobile device with a data connection (If you don't have access to a data connection, see our workaround instructions.)
Internet service provided into your home
Cable or DSL modem (if required)
  Recommended network topology
Port Capabilities:
The eero PoE Gateway is capable of powering up to 8 eero PoE6 access points.
The eero PoE Gateway has eight PoE Capable 2.5GbE ports and two 10 GbE ports.
*Note the eero PoE Gateway only supports wired clients and does not have wireless capability. You can add the eero PoE 6 to enable WiFi for your network.
  Below is a list of the LED Status lights and what each color represents.  The System LED is directly under the eero logo, and each port has their own separate LED indicators.
System Startup LED Status:
  State LED Behavior
No power or Disabled ⬤ No Light
Online ⬤ Solid White
Connecting ⬤ Blinking White
Ready for Setup ⬤ Solid Blue
Bluetooth Pairing ⬤ Blinking Blue
Identifying Zigbee Devices ⬤ Blinking Aqua
Device Identified ⬤ Solid Green
Performing Software Update ⬤ Blinking Green
Power Supply Problem ⬤ Yellow/Orange Light
Offline ⬤ Solid Red
Resetting ⬤ Blinking Red
  Port LED Status:
Please refer to the following chart for the port LED status indicators.
2.5 GbE Ports LEDs:
State LED Behavior
Nothing plugged in ⬤ No Light
PoE Power Budget Exceeded ⬤ Flashing Blue
10/100 Mbps Speed ⬤ Solid Yellow
1000 Mbps Speed ⬤ Solid Green
2500 Mbps Speed ⬤ Solid Cyan
Reserved ⬤ Solid Red
  10 GbE Ports LEDs:
State LED Behavior
Nothing plugged in ⬤ No Light
PoE Power Budget Exceeded ⬤ Flashing Blue
10/100 Mbps Speed ⬤ Solid Yellow
1000 Mbps Speed ⬤ Solid Green
2500 Mbps Speed ⬤ Solid Cyan
5000 Mbps Speed ⬤ Solid White
10000 Mbps Speed ⬤ Solid Fuschia
Reserved ⬤ Solid Red
  Time to start the frustration free setup
The eero PoE Gateway has the same setup procedure in the eero application as the rest of our eeros to help ensure a frustration free set up.
What you will need:
Internet connection from your ISP
Modem or ONT from your ISP.
Don't know what a modem is? Unsure if you have one? Check out our networking guide.
Mobile device with a data connection (If you don't have access to a data connection, see our workaround instructions.)
eero iOS app or Android app
Minimum iOS version 14.0 and minimum Android OS version 7.0
  Here’s how to get started getting your eero network online:
STEP 1: Download the eero app for iOS or Android:
Download the free eero app – you can find it on the Apple App Store or Google Play Store. eero supports both iOS and Android (check here for details on the versions we support).
You will not be able to set up your system on a web browser.
STEP 2: Create an eero account or Log In with your Amazon Account
To begin setting up your new eero network, you will need to log into the eero App. You can either Log In using your Amazon Account information, or you can make an eero account using your  phone number and email address. By default, we’ll send a verification code to your phone number Enter this code on the verification screen of the app to create your account.
STEP 3: Set up your eero PoE Gateway
Your PoE Gateway is the primary eero needed to create your network. The eero app will guide you through setting up your PoE gateway eero in three easy steps:
First, unplug your old modem and router from power. If you have other wireless equipment connected to your modem, please unplug it as well.
Connect your PoE Gateway eero to your modem using an ethernet cable.
Plug your PoE Gateway eero device into an available power outlet, then reconnect your modem to power. Your eero device’s status light will start flashing white. For placement tips, including DO's and DON'Ts, visitour placement guide.
STEP 4: Create your eero network
Now that you have both your modem and PoE Gateway eero plugged in, it’s time to create your eero network.
After tapping Next, the eero app will begin to look for your new eero. You will notice that your PoE gateway eero's LED will begin to flash blue and then turn solid blue once found. Once your eero has been detected, you will be prompted to select a location name for your eero (this is how you will identify each eero on your network).
If prompted, you may need to enter your eero’s serial number, which is located on a sticker attached to the bottom of your eero. Just look for a barcode with the letters SN on it – it’s small, but it’s there.
Once you've selected a location for your eero, you will enter your network name (SSID) and network password. This is how devices will join your network.
Tips:
If you’re replacing an existing router, an easy option for choosing a network name (SSID) and password is to simply reuse your current SSID and password. This way, you won’t have to reconnect devices that were previously on the network.
Keep in mind that running two networks with the same SSID can be problematic. If you have a modem/router combo device, as mentioned above, we strongly encourage you to enable bridge mode on the modem/router so that your devices do not accidentally join the wrong network. Need help? Give us a call and we’ll walk you through it.
Tap Next and your eero network will complete setup!
STEP 5: Add eeros to your network
Once you’ve set up your PoE gateway, your new network has been created and you can begin adding additional eeros to extend your network. You can add any eero device to your existing network such as the eero PoE 6.
When adding eeros to your network, please keep in mind the following placement tips:
Place your eero device centrally. If you have a dead spot, try to place your new eero device between the dead spot and another eero device to ensure a strong connection
At least one eero should be hardwired to the eero PoE Gateway
Make sure it is Out in the open: eeros communicate best when they’re not closed in – try not to place your eero(s) inside a media console or cabinet, behind or underneath any large furniture.
Place it Away from large electronics: Avoid placing your eero device in front, on top, or under any electronics or appliances as metal objects can block wifi signals.
  eeros can be added wirelessly or by Ethernet backhaul, while eero Beacons and eero Extenders can only be added wirelessly. If you need help with placement, we’ve got lots of tips in our placement guide. It’s a great idea to familiarize yourself with these tips before getting started so that you can optimize placement throughout your home from the get-go.
Step 6: Connect devices to your eero network
One final (and important) step is to remember to connect all of your devices to your new eero network. To do this, simply find your eero network on your device, enter the network password that you’ve created, and get connected. If you’re using the same network name (SSID) and password as your previous router, your devices should automatically reconnect. However, you may need to toggle WiFi on these devices or power cycle for them to recognize the new eero network.
If you experience any trouble connecting specific devices to your new eero network, try:
Disconnecting and reconnecting WiFi on the device.
Rebooting the device and then reconnecting to the network once it powers back on.
If you have any questions, don’t hesitate to reach out. We’re here to help.
  Replacing an existing network
To replace an existing network, open the eero App and tap the blue plus sign located on the top right corner of the home screen, then select “Add or Replace eero Devices.” It’s recommended to start with replacing non-gateway nodes first, simply follow in-app instructions replacing each node. Once all non-gateway nodes have been replaced, proceed to replace the Gateway eero.
  When replacing the Gateway eero, we recommended unplugging your modem from power for 2 minutes to prevent potential issues with obtaining an IP address. Additionally, make sure the Gateway eero is plugged directly into your ISP connection, do not place a switch between the Gateway and the Modem or ONT, even if planning to use the network in bridge mode.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: What is eero PoE 6 and eero PoE Gateway, and which eero products support PoE?
A:

[Assistant] eero PoE 6 and eero PoE Gateway are Power-over-Ethernet adapters for eero Pro 6 series. Supported devices: eero Pro 6, eero Pro 6E, eero PoE 6, eero PoE Gateway, eero Max 7. For insufficient PoE power, use a PoE splitter.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: eero Mesh WiFi Product Comparison
A:

[Assistant]
eero is a world class mesh WiFi system that blankets your home in fast, reliable WiFi. Our hardware offerings are designed to suit a variety of needs and situations, and can mix and match with each other to provide you with the flexibility you need to build the perfect network to suit your needs–without the headache.
Device Name
eero 7
eero Pro 7
Use Case
Gateway or Extender
Gateway or Extender
Placement
Sitting on a flat surface
Sitting on a flat surface
Size
5.12 x 5.12 x 2.52 in.
(130 x 130 x 64 mm)
 7.1 x 5.77 x 3.09 in.
(180 x 146 x 78 mm)
Connectivity
Dual-Band
2x2/2x2 SU-MIMO
2.4 GHz: 2x2
5 GHz: 2x2
Two 2.5GbE ports
Tri-Band
2x2/2x2/2x2 SU-MIMO
2.4 GHz: 2x2
5 GHz: 2x2
6 GHz: 2x2
Two 5GbE ports
Channel Width
 20, 40, 80, 160, 240 MHz
20, 40, 80, 160, 240, 320 MHz
Power
 eero 15W PSU, 100-240V AC, 50/60 Hz
 eero 27W PSU, 100-240V AC, 50/60 Hz
  Device Name
eero Outdoor 7
eero Max 7
Use Case
Wireless or Wired Extender
Gateway or Extender
Placement
Mounted on Exterior Surface
Sitting on a flat surface
Size
8.19 x 6.34 x 3.54 in
(208 x 161 x 90 mm)
7.24 x 8.73 x 3.54 in
(184 x 222 x 90 mm)
Connectivity
Dual-Band
2x2/2x2 MU/SU-MIMO
2.4 GHz: 2x2
5.2 GHz: 2x2
1 PoE+ Ethernet Port
Tri-Band
2x2/4x4/4x4 MU/SU-MIMO
2.4 GHz: 2x2
5 GHz: 4x4
6 GHz: 4x4
4 Ethernet Ports
Channel Width
20, 40, 80, 160, 240 MHz
20, 40, 80, 160, 240, 320 MHz
Power
eero 30W PoE+ Power Adapter or PoE+
100-240V AC, 50-60 Hz
Power Adapter
  eero Max 7
The eero Max 7 is the first WiFi 7 eero that supports up to 10 gigabit speeds to more of the home, while reducing latency with the addition of 320 MHz channel bandwidths. For customers who want the latest in networking technology, have hundreds of connected devices in their network, or want to maximize the usage of their provider's multi-gigabit internet plans, eero introduces the eero Max 7.
eero Pro 7
The eero Pro 7 is our newest generation of tri-band Wi-Fi 7 router built for households that require constant connectivity and high speed. Supporting wired speeds up to 4.7 Gbps and wireless speeds up to 3.9 Gbps, the eero Pro 7 is made for households that use multiple smart home appliances, connected devices, and other electronics that require high data throughput and low latency.
eero 7
The eero 7 is a Wi-Fi 7 router ideal for customers with multi-gig internet plans who want an affordable way to upgrade their home network to take advantage of the newest in wireless technology. The eero 7 is capable of delivering wired speeds up to 2.3 Gbps, and wireless speeds up to 1.8 Gbps, making it well suited for 2.5 Gbps internet plans.
eero Outdoor 7
The eero Outdoor 7 is our first eero unit designed for use in outdoor environments. It brings WiFi 7 and eero’s expansive WiFi range outdoors, combining power and speed with durability and reliability. The eero Outdoor 7 supports wireless speeds of up to 2.1 Gbps, making it a great choice for anyone who wants to bring the power of WiFi 7 to their backyard, and beyond.
    Device Name
eero Pro 6E
eero Pro 6
Use Case
Gateway or Extender
Gateway or Extender
Placement
Sitting on a flat surface
Sitting on a flat surface
Size
5.47 x 5.47 x 2.17 in(139 x 139 x 55 mm)
5.3 x 5.3 x 2.1 in(134.6 x 134.6 x 53.3 mm)
Connectivity
Tri-Band
2x2/2x2/2x2 MU/SU-MIMO
2.4 GHz: 2x2
5 GHz: 2x2
6 GHz: 2x2
2 Ethernet Ports
Tri-Band
2x2/2x2/4x4 MU/SU-MIMO
2.4 GHz: 2x2
5.2 GHz: 2x2
5.8 GHz: 4x4
2 Ethernet Ports
Channel Width
20, 40, 80, 160 MHz
20, 40, 80 MHz
Power
100-240V AC, 50-60 Hz
Power Adapter
100-240V AC, 50-60 Hz
Power Adapter
  eero Pro 6E
With eero Pro 6E, you can future proof your connectivity with hardware  that powers the latest WiFi 6E-enabled devices. Unlike some mesh WiFi systems, eero Pro 6E does not dedicate the 6 GHz band to backhaul, allowing your Wi-Fi 6E devices to take direct advantage of the additional 6GHz bandwidth. The eero Pro 6E provides up to 2,000 sq ft of coverage per device, and supports network speeds up to 2.3 Gbps (a gigabit wired and 1.3 Gbps wireless). The eero Pro 6E is compatible with all supported previous eero models and with two auto-sensing Ethernet ports, it can be used as the gateway of an eero mesh WiFi system, or a wireless extender to expand your existing eero network. Combining eero Pro 6E devices with older generation eero devices on the same network may result in reduced performance across your network. You will also need to use a WiFi 6 (or in Canada, WiFi 6E) compatible connected device to enjoy the full benefits of the eero Pro 6E.
  eero Pro 6
eero Pro 6 uses the power of WiFi 6 to deliver fast speeds, support for 75+ connected devices, and coverage of up to 2,000 sq ft. per device. The eero Pro 6 is compatible with all of our previous eero models and with two auto-sensing Ethernet ports, it can be used as the gateway of an eero mesh WiFi system, or a wireless extender to expand your existing eero network. You will need to use a WiFi 6–compatible connected device to enjoy the full benefits of the eero Pro 6.
    Device Name
eero 6+
eero 6 router
eero 6 extender
Use Case
Gateway or Extender
Gateway or Extender
Wireless Extender
Placement
Sitting on a flat surface
Sitting on a flat surface
Sitting on a flat surface
Size
3.82 x 3.92 x 2.35 in
(97 x 99.4 x 59.7 mm)
3.91 x 3.82 x 2.42 in
(99.3 x 97 x 61.5 mm)
3.91 x 3.82 x 2.42 in
(99.3 x 97 x 61.5 mm)
Connectivity
Dual-Band
2x2/2x2 MU/SO-MIMO
2.4 GHz: 2x2
5.2 GHz: 2x2
2 Ethernet Ports
Dual-Band
2x2/2x2 MU/SO-MIMO
2.4 GHz: 2x2
5.2 GHz: 2x2
2 Ethernet Ports
Dual-Band
2x2/2x2 MU/SO-MIMO
2.4 GHz: 2x2
5.2 GHz: 2x2
No Ethernet Ports
Channel Width
20, 40, 80, 160 MHz
20, 40, 80 MHz
20, 40, 80 MHz
Power
100-240V AC, 50-60 Hz
Power Adapter
100-240V AC, 50-60 Hz
Power Adapter
100-240V AC, 50-60 Hz
Power Adapter
    eero 6+
eero 6+ packs a punch by supporting speeds up to a gigabit and coverage up to 1,500 sq. ft per device. eero 6+ works as a smart home hub so you can easily control compatible Zigbee devices with Alexa (account linking required). eero 6+ offers premium performance—without the premium price tag.
  eero 6
The eero 6 WiFi 6 router supports speeds up to 900 Mbps and provides coverage up to 1,500 square feet per device—so you can say goodbye to dead spots and buffering. Work, play, video conference, and stream across your home. Set up eero in minutes and get automatic updates, a built-in smart home hub, and more.
  eero 6 Extender (add-on)*
With the eero 6 extender, you can add up to 1,500 square feet of coverage per device to your eero Wi-Fi 6 network . Boost your entertainment-grade WiFi throughout your home, get automatic updates, and manage everything with the eero app.
    Device Name
eero PoE 6
eero PoE Gateway
Use Case
Wireless Extender
Wired-only router and PoE switch
Placement
Mounted on a wall or ceiling
Sitting on a flat surface
Size
6.45 x 6.45 x 1.7 in
(163.8 x 163.8 x 43 mm)
9.8 x 5.3 x 1.8 in
(250 x 134 x 45 mm)
Connectivity
Dual-Band
2x2/2x2 MU/SU-MIMO
2.4 GHz: 2x2
5.2 GHz 2x2
1 PoE-capable 2.5 Gb Ethernet port
1 Gb Ethernet port
2 10 Gb Ethernet ports
8 2.5 Gb PoE Ethernet ports
Channel Width
20, 40, 80, 160 MHz
N/A
Power
eero 15W Power Adapter or PoE
140W Power Adapter
    eero PoE 6
The eero PoE 6 is a powerful WiFi 6-enabled access point that can be mounted on a ceiling or wall to provide up to 2,000 sq ft. of coverage. Capable of supporting over 100 devices at wireless speeds of up to 1.5 Gbps, the eero PoE 6 is a great choice for expanding your network while being sleek and unobtrusive. Thanks to its native support for PoE, no additional power supply is required, providing you with greater flexibility in placing and installing the unit where you want.
  eero PoE Gateway
eero PoE Gateway is a multi-gigabit wired gateway designed to power multiple eero PoE 6 devices, providing your home or business with complete WiFi coverage. Thanks to its two 10 GbE and eight 2.5 PoE-capable 2.5 GbE ports, it can also provide power to a number of additional PoE devices, further increasing your flexibility by supplying up to 100W of pooled power for PoE-enabled devices.
    Device Name
eero Pro
eero Beacon
eero
Use Case
Gateway or Extender
Wireless Extender
Gateway or Extender
Placement
Sitting on a flat surface
Any Open Power Outlet
Sitting on a flat surface
Size
4.75 x 4.75 x 1.24 in
(120.7 x 120.7 x 31.5 mm)
4.76 x 2.91 x 1.18 in
(120.9 x 73.9 x 29.9 mm)
3.85 x 3.85 x 2.42 in
(97.8 x 97.8 x 61.5 mm)
Connectivity
Tri-Band
2x2 MU-MIMO
2x2 SU-MIMO
2.4 GHz: 2x2
5.2 GHz: 2x2
5.8 GHz: 2x2
2 Ethernet Ports
Dual-Band
2x2 SU-MIMO
2x2 MU-MIMO
2.4 GHz: 2x2
5.2 GHz: 2x2
No Ethernet Ports
Dual-Band
2x2 SU-MIMO
2x2 MU-MIMO
2.4 GHz: 2x2
5.2 GHz: 2x2
2 Ethernet Ports
Channel Width
20, 40, 80 MHz
20, 40, 80 MHz
20, 40, 80 MHz
Power
100-240V AC, 50-60 Hz
Power Adapter
100-240V AC, 50-60 Hz
Built-In Plug
100-240V AC, 50-60 Hz
Power Adapter
      eero Pro
eero Pro supports three wireless bands simultaneously (tri-band WiFi). As the gateway of an eero mesh WiFi system, the eero Pro has two auto-sensing Ethernet ports. One connects directly to the modem and the other port provides the option to hardwire devices like an Ethernet switch, printer, or video game console.
  eero
eero is the little router with a big wireless footprint. This economical option still gives you the great speed and coverage across your home that you’re used to.  eero offers up to 1500 sq ft of coverage per device and can be a great addition to expand an existing mesh WiFi network. With the two auto-sensing Ethernet ports, it can also be used as the gateway of an eero mesh WiFi system. One connects directly to the modem and the other port provides the option to hardwire devices like an Ethernet switch, printer, or video game console.
  eero Beacon (add-on)*
With eero Beacon, simply plug each unit into a wall outlet to easily expand coverage of your existing mesh WiFi network. Add as many eero Beacons as needed to whole-home WiFi coverage.
*The eero 6 extender and the eero Beacon do not have Ethernet ports and can only be added to an existing eero network.

Disclaimer: Works With Alexa only available in select countries. Some features require linking your Amazon account, and downloading the Alexa application or using a compatible Alexa device. Internet connection speeds and availability depend on your internet service provider; if your internet service provider does not provide you with the maximum supported speed, you will not experience that maximum speed. Maximum network speeds, if applicable, reflect combined supported speeds across wired and wireless clients. Maximum wireless signal rates are derived from IEEE 802.11 standard. Specifications assume wired Ethernet connection; your experienced speed may vary when connected to an eero device that is configured as a wireless extender. Coverage estimates are based on normal use conditions. Actual range and performance can vary, and maximum supported speeds may not be available to all customers, due to factors such as local regulations (including power limits), network configuration, interference, connected devices, device usage, building materials, and obstructions. For eero 6+ and eero Pro 6E, specifications are based on use of a Wi-Fi 6 (or for eero Pro 6E in Canada, Wi-Fi 6E) or later generation client device that supports 160 MHz. For eero 6, eero 6 extender, and eero Pro 6, specifications are based on use of a Wi-Fi 6 or later client device. For eero, eero Beacon, and eero Pro, specifications are based on use of a Wi-Fi 5 or later client device.For more information about eero performance, visit support.eero.com.


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: Introducing eero PoE 6 for UK
A:

[Assistant]
What is eero PoE 6?
At eero, we want to deliver a Wi-Fi solution for everyone, which is why we’re excited to bring an eero product that supports Power-over-Ethernet (PoE) and wired network installations to The United Kingdom: eero PoE 6. The eero PoE 6, which will be primarily available through professional installers, homebuilders, and ISPs, harnesses power-over-ethernet capabilities to cover your home or business in fast, reliable Wi-Fi. You can learn more about PoE here.  You can learn more about eero PoE 6 set up with the eero PoE 6 installation guide.
      eero PoE 6
eero PoE 6 is eero’s first ceiling/wall-mountable Wi-Fi 6 access point. eero PoE 6 is a Wi-Fi 6 PoE access point that can provide up to 190 m2 of coverage. It can support 100+ devices. It supports 160 MHz channels and wireless speeds up to 1.5 Gbps, and can go almost anywhere ethernet cable can be pulled—making it easy to flush-mount to ceilings and walls giving you optimal Wi-Fi coverage.
  Because it utilizes Power over Ethernet cables, eero PoE 6 doesn’t need a separate power supply. It can be easily attached to a ceiling or wall to maximize Wi-Fi coverage throughout your home.
  The eero PoE 6 is now available through amazon.co.uk here.
  eero PoE 6 Technical Specifications
Price
From: £299.99
Wi-Fi coverage
Covers up to 190 m2
Type
Wireless access point
Wireless network speed
Best for gigabit+ internet speeds
Wi-Fi standard
Wi-Fi 6 (802.11ax), supporting 160 MHz channels and compatible with older Wi-Fi standards
Number of Wi-Fi radios
2; dual-band (2.4 and 5 GHz)
Ethernet ports
1 auto-sensing 2.5 Gigabit PoE port, RJ-45
1 auto-sensing Gigabit port, RJ-45
Placement
Ceiling / wall mount


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: Introducing eero 7
A:

[Assistant]
We are excited to introduce the eero 7, a Wi-Fi 7 router ideal for customers with multi-gig internet plans who want an affordable way to upgrade their home network to take advantage of the newest in wireless technology. The eero 7 is capable of delivering wired speeds up to 2.3 Gbps, and wireless speeds up to 1.8 Gbps, making it well suited for 2.5 Gbps internet plans.
New to eero? If you are interested in learning more about eero, check out some of our information resources:
What is required to setup eero?
Does eero replace my Internet Service Provider?
Can I use eero with my current ISP/modem?
How do I set up eero?
Where should I place my eeros?
  Hardware Details
The eero 7 is a dual-band Wi-Fi 7 router built to provide speed and performance to customers that browse, stream, study, or work at home. It is capable of serving as either a primary router or as an extender for an existing eero network.
Each eero 7 features two auto-sensing 2.5 GbE ports which deliver wired speeds up to 2.5 Gbps, with 2.4 and 5 GHz antennas delivering wireless speeds up to 1.8 Gbps. The eero 7 provides up to 2,000 sq. ft. (190 m²) of indoor coverage per unit and can support 120+ devices.
  Features:
Full support for Wi-Fi 7 (802.11a/b/n/ac/ax/be)
BE5000 Rating
2x2 Antenna Array
Automatic Channel Selection
Works With Alexa
Zigbee-compatible smart home hub
Thread compatible
Matter compatible
Supports Smart Home Hub (SHH) and is Matter compliant
Can connect 120+ devices
  Device Name
eero 7
Use Case
Gateway or Indoor Extender
Placement
Sitting on a flat surface
Size
5.12 x 5.12 x 2.52 in.
(130 x 130 x 64 mm)
Connectivity
Dual-Band
2x2/2x2 SU-MIMO
2.4 GHz: 2x2
5 GHz: 2x2
Two 2.5GbE ports
Channel Width
20, 40, 80, 160, 240 MHz
Power
eero 15W PSU, 100-240V AC, 50/60 Hz
  MLO Support
A new feature of the eero 7 is Multi-Link operation (MLO) support, which can reduce latency and improve connectivity and speed for Wi-Fi 7 devices when compared to standard operation. Combined with Wi-Fi 7 support and eero’s continuous firmware updates, the eero 7 enables home networks to take full advantage of the newest and most powerful wifi technology.
  Check out our dedicated article on Multi-Link Operation for more information.
  Included in Package
For eero 7 devices that are sold individually, each package includes the following:
1 eero 7 router
1 15W USB-C power adapter
1 CAT5e Ethernet cable
  Additional FAQ
Can I use eero 7 with my existing eero hardware?
Yes. The eero 7 is fully backwards compatible with previous generations of eero hardware, and can also be used together with current eero Wi-Fi 7 hardware, such as the eero Max 7 and eero Outdoor 7 (US/CA only).
  Does eero 7 work with eero Built-In?
The eero 7 is compatible with eero Built-In on select Amazon Echo devices. Refer to our guide on eero Built-In for more information on how to get started.
  What do I need to set up my eero 7?
Similar to other eero products, the eero 7 requires the use of the Android or iOS eero app for setup and network management. When setting up an eero 7, be sure to place the device on a raised, flat surface, away from reflective surfaces like metal, mirrors, or glass. For more information on setting up your eero, refer to our general setup guide.
  Is eero 7 compatible with eero subscription services?
The eero 7 is compatible with eero Plus, eero for Business, as well as eero for Service Providers.
  What is the warranty for eero 7?
The eero Pro 7 is backed by a limited 3-year warranty, on top of eero’s extensive phone and email support. For more information on our limited warranty, please see What is eero’s warranty?


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: Introducing eero Pro 7
A:

[Assistant]
We are excited to introduce the eero Pro 7, our newest generation of tri-band Wi-Fi 7 router built for households that require constant connectivity and high speed. Supporting wired speeds up to 4.7 Gbps and wireless speeds up to 3.9 Gbps, the eero Pro 7 is made for households that use multiple smart home appliances, connected devices, and other electronics that require high data throughput and low latency.
New to eero? If you are interested in learning more about eero, check out some of our information resources:
What is required to setup eero?
Does eero replace my Internet Service Provider?
Can I use eero with my current ISP/modem?
How do I set up eero?
Where should I place my eeros?
  Hardware Details
The eero Pro 7 is a tri-band Wi-Fi 7 router made for large home networks with high speed and connectivity requirements. It is capable of serving as either a primary router or as an extender for an existing eero network.
Each eero Pro 7 features two auto-sensing 5 GbE ports, enabling hardwired devices to take full advantage of internet plans up to 5 Gbps. The eero Pro 7 provides up to 2,000 sq. ft. (190 m²) of indoor coverage per unit, and can support 200+ connected devices.
  Features:
Full support for Wi-Fi 7 (802.11a/b/n/ac/ax/be)
BE10800 Rating
2x2x2 Antenna Array
Automatic Channel Selection
Works With Alexa
Zigbee-compatible smart home hub
Thread compatible
Matter compatible
Supports Smart Home Hub (SHH) and is Matter compliant
Can support 200+ devices
  Device Name
eero Pro 7
Use Case
Gateway or Indoor Extender
Placement
Sitting on a flat surface
Size
7.1 x 5.77 x 3.09 in.
(180 x 146 x 78 mm)
Connectivity
Tri-Band
2x2/2x2/2x2 SU-MIMO
2.4 GHz: 2x2
5 GHz: 2x2
6 GHz: 2x2
Two 5GbE ports
Channel Width
20, 40, 80, 160, 240, 320 MHz
Power
eero 27W PSU, 100-240V AC, 50/60 Hz
  MLO Support
A new feature of the eero Pro 7 is Multi-Link operation (MLO) support, which can reduce latency and improve connectivity and speed for Wi-Fi 7 devices when compared to standard operation. Combined with Wi-Fi 7 support and eero’s continuous firmware updates, the eero Pro 7 enables home networks to take full advantage of the newest and most powerful wifi technology.
Check out our dedicated article on Multi-Link Operation for more information.
  Included in Package
For eero 7 devices that are sold individually, each package includes the following:
1 eero Pro 7 router
1 27W USB-C power adapter
1 CAT6a Ethernet cable
  Additional FAQ
Can I use eero Pro 7 with my existing eero hardware?
Yes. The eero Pro 7 is fully backwards compatible with previous generations of eero hardware, and can also be used together with current eero Wi-Fi 7 hardware, such as the eero Max 7 and eero Outdoor 7 (US/CA only).
  Does eero Pro 7 work with eero Built-In?
The eero Pro 7 is compatible with eero Built-In on select Amazon Echo devices. Refer to our guide on eero Built-In for more information on how to get started.
  What do I need to set up my eero Pro 7?
Similar to other eero products, the eero Pro 7 requires the use of the Android or iOS eero app for setup and network management. When setting up an eero Pro 7, be sure to place the device on a raised, flat surface, away from reflective surfaces like metal, mirrors, or glass. For more information on setting up your eero, refer to our general setup guide.
  Is eero Pro 7 compatible with eero subscription services?
The eero Pro 7 is compatible with eero Plus, eero for Business, as well as eero for Service Providers.
  What is the warranty for eero Pro 7?
The eero Pro 7 is backed by a limited 3-year warranty, on top of eero’s extensive phone and email support. For more information on our limited warranty, please see What is eero’s warranty?


[System] You are a Wi-Fi router support assistant. Use the following community forum threads as your only knowledge source. Internalize each question and answer pair. When asked a new question, respond based solely on these threads and justify your answer by referencing specific insights from the discussion. If the information isn’t covered, reply “Unknown.”

[User]
Q: eero Outdoor 7 Installation Guide and Setup
A:

[Assistant]
In this article you will find instructions on how to install the eero Outdoor 7. Instructions for installation are listed below, and are divided into sections based on the building material being used. You can also check out our Installation Videos.
  Before Getting Started
You will need some additional tools and equipment in order to install the eero Outdoor 7. The specific tools needed may vary depending on the building material you are working with, however, all installations require an Android or iPhone with eero App version 6.49 or higher installed.
  In addition to an Android or iPhone, installation will require the following tools:
Phillips screwdriver
Pencil or marker
Ladder or step stool
Power drill & drill bit*  (1/4 with anchor or 9/64 without anchor)
  *Note: Power drill is not required for vinyl siding installation
  Included Accessories
Review the accessories included with the eero Outdoor 7 in the chart below. Certain accessories are designed for mounting on specific surfaces, and all accessories will not necessarily be used during installation.

Accessory Details Building Material Use Case
Two Leveling Screws
Wood or Fiber Cement
Vinyl Siding

Two stainless steel screws, #8 (15 x 30 mm)
Wood or Fiber Cement
Stucco
Two vinyl siding clips with screws
Vinyl Siding
Two drywall anchors (30 mm)
Stucco
  Examining the eero Outdoor 7 Hardware
All of the major I/O (input/output) ports and functions for the eero Outdoor 7 are located on the underside of the unit. The names and primary functions of each I/O port on the eero Outdoor 7 are listed below, in order from left to right:
Watertight Vent: Allows the eero to vent excess heat without exposing the unit to dust, dirt, water, or other contaminants.
Grounding Port: Allows a #8 stranded copper conductor to be attached to the unit, mitigating the effects of a lightning-induced power surge.
2.5 GbE PoE+ port: Provides connection to the network and power in wired configuration, and just power in wireless configuration.
Reset Button: Enables manual soft and hard reset of eero hardware as needed for troubleshooting.
Status LED: Provides up-to-date information on the current status of the eero unit. See What do the colors of the LED light on my eero mean?
  Beginning App Setup
You can begin the eero Outdoor 7 setup process by tapping on the blue + button at the top right corner of the screen in the eero App. In the menu that pops up, select eero > add outdoor eero to begin.
  If you are setting up your eero wirelessly, use your phone to validate a good WiFi signal in the area you’re looking to install the eero Outdoor 7 before drilling any holes or mounting. Exterior walls (concrete, brick, stucco, etc.) weaken the wireless signal strength going to an outdoor eero device. Make sure to account for this when deciding where to mount it
  If the eero fails to connect during coverage testing, try relocating indoors to validate that the unit works. Once you have verified this, you can continue to check for a valid location.
  Optimal Placement
The optimal installation height for the eero Outdoor 7 is 6-15 feet above the ground. This ensures proper clearance for the WiFi signal to reach the furthest range.
  When mounting this device in elevated locations, be sure to take precautions to ensure that the device does not fall and harm bystanders or damage property. You may also wish to mount the device in a location that will not be overly difficult to reach in the future, should you need to clean or maintain the unit*.
  Ensure that there is at least one foot of space both above and below the mounting bracket for the eero Outdoor 7 in your desired location. Make sure that the eero is not near any obstructions, such as large trees, grills, satellite dishes, etc.
    The device must be installed with ports facing downward for it to function properly and to prevent water accumulation and ingress. This is required for proper installation–failure to do so will void the unit’s warranty.
  *Note: Being in the elements, an outdoor eero device can accumulate dirt and debris. A simple wipedown with a damp cloth should be enough to clean it. Avoid cleaning chemicals or spraying the unit with a water hose directly.
  Mounting to Vinyl Siding
Insert the vinyl siding clips at a joint between the signing panels where you want to place the mounting bracket.
  Secure the bracket to the clips with the included screws. The combination of the clips and the mounting bracket will pinch down on the siding material.
  Tighten the clip screws to maximize retention force, keeping the bracket in place. Make sure the eero logo on the mounting bracket is right side up.
   Use the leveling screws to bring the back of the mounting bracket vertical. Hand-tighten at least ½ turn beyond the point where the bracket is approximately level.
  Mounting on Stucco, Fiber Cement, or Wood
Attaching the Bracket
  Prior to attaching the mounting bracket to your chosen location, be sure to check for hidden wires or pipes.
  Make sure to avoid damage to these when drilling holes to install the mounting bracket. If the surface is uneven, you can use the leveling screws to adjust the angle of the eero.
  Use the mounting bracket to mark where the screws will be placed, and a level to align the unit (interior holes are spaced approximately 3 1/4' apart). The eero logo on the mounting bracket should be right side up.
  Stucco
  Drill pilot holes. Pilot holes should be 1/4 in. size for the provided anchors and screws
  Insert drywall anchors.
  Use the screws to attach the mounting bracket to the anchors
  Wood or Fiber Cement
Drill pilot holes.
  Use the screws to attach the mounting bracket to the wall.
  If the panel has a downward slope, you can slightly back off the retaining screws and use the thumb screws to adjust the angle. The eero will still function properly otherwise.

Mounting on a Pole
Although a strap for attaching the bracket to a metal or wooden pole is not included, you can attach a strap to the mounting bracket for this purpose. We recommend a sturdy material for the strap, such as a hose clamp, or a BAND-IT™ strap. The bracket will neatly fit 2-8 inch diameter poles.
  To mount the bracket on a pole:
Insert the strap through the slot on the back of the mounting bracket.
Ensure that the eero logo on the mounting bracket is right side up and tighten the clamp around the pole or post.
Attach the eero to the bracket (see below).
  Attaching the eero to the Bracket
    When mounting the eero onto the bracket correctly, the device will slide into place with an audible “click,” forming a pressure fit. No additional tools or procedures are required to mount the device, and it should be easily removable by sliding the device up and off of the bracket.
  Sealing the Ethernet Cable
The Ethernet cable connected to the eero Outdoor 7 should be sealed to protect from excess dirt or moisture. The Ethernet cable must have a round jacket, and be rated for outdoor use.

If you’re using the eero 30W PoE+ power adapter, the sealing nut will come wrapped around the adapter out of the box. Otherwise, follow the instructions below to seal the Ethernet cable:
  Insert the Ethernet cable through the sealing nut.
Pull open the seal to wrap around the cable, then push the cable through the body of the connector.
Once your cable is through the body, push the seal inside the prongs of the body.
Plug in Ethernet cable. Screw the M22 connector into the eero Outdoor 7. Hand-tighten until the cable is sealed.
Hand-tighten the sealing nut onto the body of the M22 connector.
  When sealing the Ethernet cable, there are some additional factors to keep in mind:
  Some Ethernet cables with large outer moldings will not fit into the M22 body.
Do not use a flat Ethernet cable, as the M22 connector will not seal correctly around the cable.
  Alternatives to powering the eero Outdoor 7
The eero Outdoor 7 is designed as a power over ethernet device. To function properly, the Outdoor 7 requires a PoE+ (802.3at) connection or better. If you don't wish to purchase the PoE+ weatherproof power adapter, you can power the Outdoor 7 with the eero PoE Gateway or a PoE+ capable injector/switch. Please ensure any equipment used is capable of at least PoE+, standard PoE will not provide a large enough power budget to properly power the Outdoor 7. For more information on PoE, see: Does eero support PoE?
  Grounding the eero Outdoor 7 (If Needed)
If desired, or required by local electrical code, the eero Outdoor 7 has provisions for grounding to handle lightning-induced power surge events. In environments with frequent electrical surges, grounding the eero Outdoor 7 is recommended. Grounding wire is not included.
    Both the eero Outdoor 7 and the 30W Outdoor PoE+ power adapter have an M4 Insert which allows a #8 bonding cable to be attached to the unit and run directly to the ground.
  Connect a bonding cable to both the eero Outdoor 7 and the PoE+ power adapter.
OR
Connect a bonding cable to the eero outdoor 7 and to any other source of ground (Bonding plate, ground rod, etc.)
  If you are unsure of how to properly ground the unit or are uncomfortable with cabling, be sure to consult with an electrician before proceeding.