{
  "title": "Data Subject Rights & DSAR SLA Statutory Framework (GDPR Chapter III)",
  "version": "1.0.0",
  "celex": "32016R0679",
  "statutory_slas": {
    "standard_deadline_days": 30,
    "max_extension_months": 2,
    "legal_basis": "Art. 12(3)"
  },
  "rights_catalog": {
    "RIGHT_ACCESS": {
      "article": "Art. 15",
      "title": "Right of Access",
      "description": "Right to obtain confirmation as to whether personal data is processed, categories, purposes, recipients, retention period, and source."
    },
    "RIGHT_RECTIFICATION": {
      "article": "Art. 16",
      "title": "Right to Rectification",
      "description": "Right to have inaccurate personal data rectified without undue delay."
    },
    "RIGHT_ERASURE": {
      "article": "Art. 17",
      "title": "Right to Erasure ('Right to be Forgotten')",
      "description": "Right to obtain erasure of personal data where data is no longer necessary, consent is withdrawn, or processing is unlawful."
    },
    "RIGHT_RESTRICTION": {
      "article": "Art. 18",
      "title": "Right to Restriction of Processing",
      "description": "Right to obtain restriction of processing where accuracy is contested or processing is unlawful."
    },
    "RIGHT_PORTABILITY": {
      "article": "Art. 20",
      "title": "Right to Data Portability",
      "description": "Right to receive personal data in a structured, commonly used and machine-readable format and transmit to another controller."
    },
    "RIGHT_OBJECT": {
      "article": "Art. 21",
      "title": "Right to Object",
      "description": "Right to object on grounds relating to particular situation, or absolute right to object to direct marketing processing."
    }
  },
  "statutory_exemptions": [
    {
      "id": "EXEMPT-17-3-B",
      "name": "Statutory Legal Obligation / Public Task Retention",
      "article": "Art. 17(3)(b)",
      "applies_to": ["RIGHT_ERASURE"],
      "description": "Erasure does not apply to the extent that processing is necessary for compliance with a legal obligation (e.g. tax laws, AML/KYC 5-year retention, corporate accounting)."
    },
    {
      "id": "EXEMPT-17-3-E",
      "name": "Establishment, Exercise or Defence of Legal Claims",
      "article": "Art. 17(3)(e)",
      "applies_to": ["RIGHT_ERASURE", "RIGHT_RESTRICTION"],
      "description": "Erasure does not apply where data retention is strictly necessary for pending litigation, arbitration, or defence of statutory legal claims."
    },
    {
      "id": "EXEMPT-17-3-A",
      "name": "Freedom of Expression and Information",
      "article": "Art. 17(3)(a)",
      "applies_to": ["RIGHT_ERASURE"],
      "description": "Processing necessary for exercising the right of freedom of expression and information (journalistic / public interest)."
    },
    {
      "id": "EXEMPT-17-3-C",
      "name": "Public Interest in Public Health",
      "article": "Art. 17(3)(c)",
      "applies_to": ["RIGHT_ERASURE"],
      "description": "Processing necessary for public health reasons pursuant to Art. 9(2)(h) and (i)."
    },
    {
      "id": "EXEMPT-12-5",
      "name": "Manifestly Unfounded or Excessive Requests",
      "article": "Art. 12(5)",
      "applies_to": ["RIGHT_ACCESS", "RIGHT_RECTIFICATION", "RIGHT_ERASURE", "RIGHT_PORTABILITY"],
      "description": "Where requests from a data subject are manifestly unfounded or excessive, in particular because of their repetitive character, controller may refuse to act."
    }
  ],
  "sample_tickets": [
    {
      "id": "DSAR-2026-001",
      "data_subject_name": "Dr. Aris Thorne",
      "email": "a.thorne@oxford-research.ac.uk",
      "right_type": "RIGHT_ACCESS",
      "received_days_ago": 5,
      "status": "IN_PROGRESS",
      "details": "Requesting full copy of telemetry, activity logs, and automated scoring models applied to account.",
      "applicable_exemption": null
    },
    {
      "id": "DSAR-2026-002",
      "data_subject_name": "Marie Curie",
      "email": "marie.curie@radium-institute.fr",
      "right_type": "RIGHT_ERASURE",
      "received_days_ago": 26,
      "status": "EXEMPTION_REVIEW",
      "details": "Demanding immediate erasure of customer transaction billing records and payment logs.",
      "applicable_exemption": "EXEMPT-17-3-B"
    },
    {
      "id": "DSAR-2026-003",
      "data_subject_name": "Hans Gruber",
      "email": "hans.gruber@nakatomi-corp.de",
      "right_type": "RIGHT_ERASURE",
      "received_days_ago": 36,
      "status": "STATUTORY_BREACH",
      "details": "Requested complete account deletion across all microservices; request was ignored in customer support queue.",
      "applicable_exemption": null
    },
    {
      "id": "DSAR-2026-004",
      "data_subject_name": "Elena Rostova",
      "email": "elena.rostova@fintech-berlin.de",
      "right_type": "RIGHT_PORTABILITY",
      "received_days_ago": 12,
      "status": "IN_PROGRESS",
      "details": "Requesting machine-readable JSON export of all personal transaction histories and profile settings.",
      "applicable_exemption": null
    }
  ]
}