---
dataset_info:
  features:
  - name: text
    dtype: string
  - name: label
    dtype:
      class_label:
        names:
          '0': wrong_amount_of_cash_received
          '1': passcode_forgotten
          '2': declined_cash_withdrawal
          '3': verify_my_identity
          '4': exchange_rate
          '5': automatic_top_up
          '6': fiat_currency_support
          '7': get_disposable_virtual_card
          '8': top_up_failed
          '9': top_up_limits
          '10': virtual_card_not_working
          '11': order_physical_card
          '12': balance_not_updated_after_cheque_or_cash_deposit
          '13': pending_transfer
          '14': supported_cards_and_currencies
          '15': terminate_account
          '16': transfer_not_received_by_recipient
          '17': direct_debit_payment_not_recognised
          '18': card_payment_wrong_exchange_rate
          '19': declined_card_payment
          '20': pending_card_payment
          '21': change_pin
          '22': card_arrival
          '23': card_about_to_expire
          '24': pin_blocked
          '25': verify_source_of_funds
          '26': unable_to_verify_identity
          '27': getting_virtual_card
          '28': why_verify_identity
          '29': transfer_fee_charged
          '30': edit_personal_details
          '31': apple_pay_or_google_pay
          '32': get_physical_card
          '33': card_payment_not_recognised
          '34': extra_charge_on_statement
          '35': age_limit
          '36': card_linking
          '37': lost_or_stolen_phone
          '38': card_payment_fee_charged
          '39': cash_withdrawal_charge
          '40': exchange_charge
          '41': failed_transfer
          '42': contactless_not_working
          '43': declined_transfer
          '44': cancel_transfer
          '45': card_swallowed
          '46': atm_support
          '47': receiving_money
          '48': beneficiary_not_allowed
          '49': cash_withdrawal_not_recognised
          '50': disposable_card_limits
          '51': Refund_not_showing_up
          '52': request_refund
          '53': card_delivery_estimate
          '54': topping_up_by_card
          '55': verify_top_up
          '56': activate_my_card
          '57': top_up_by_cash_or_cheque
          '58': top_up_reverted
          '59': top_up_by_bank_transfer_charge
          '60': card_acceptance
          '61': wrong_exchange_rate_for_cash_withdrawal
          '62': exchange_via_app
          '63': getting_spare_card
          '64': visa_or_mastercard
          '65': lost_or_stolen_card
          '66': transaction_charged_twice
          '67': pending_top_up
          '68': country_support
          '69': transfer_timing
          '70': transfer_into_account
          '71': balance_not_updated_after_bank_transfer
          '72': pending_cash_withdrawal
          '73': top_up_by_card_charge
          '74': card_not_working
          '75': compromised_card
          '76': reverted_card_payment?
  splits:
  - name: train
    num_bytes: 715028.0
    num_examples: 10003
  - name: validation
    num_bytes: 204010.0
    num_examples: 3080
  - name: test
    num_bytes: 715028.0
    num_examples: 10003
  download_size: 841958
  dataset_size: 1634066.0
configs:
- config_name: default
  data_files:
  - split: train
    path: data/train-*
  - split: validation
    path: data/validation-*
  - split: test
    path: data/test-*
---