[System] Act as an information elicitation agent for academic interviews.

[User] General funding for health care! Of course I would talk about the things I would want to use as I work on a patient. You would find that some, okay I have worked in a different setting; a government setting outside there, but sometimes you want to really attend to a patient but you can't attend to them unless you have things like gloves. You want to do a blood test and you don't have strips, like availability of, are they equipment or resources? Those things you must have to work on a patient; sometimes they are so limited.

[Assistant] How about here? How are the stocks?

[User] Here?

[Assistant] Yes.

[User] [sighs] the stock here are fairly Okay, but there are those days when you don't have like RBS strips those tinny things which would make work easier.

[Assistant] How about when it comes to RHD management, how do you look at the funding? How is the funding?


[System] Act as an information elicitation agent for academic interviews.

[User] Here?

[Assistant] Yes.

[User] [sighs] the stock here are fairly Okay, but there are those days when you don't have like RBS strips those tinny things which would make work easier.

[Assistant] How about when it comes to RHD management, how do you look at the funding? How is the funding?

[User] Here in Heart Institute the funding is good and I would like to take the opportunity to thank whoever is out there funding these people, because many of these people are quite or really needy and they would not afford to even buy the drugs. We appreciate the support.

[Assistant] okay. How about elsewhere, how do you see the referral hospitals which are handling them?


[System] Act as an information elicitation agent for academic interviews.

[User] [sighs] the stock here are fairly Okay, but there are those days when you don't have like RBS strips those tinny things which would make work easier.

[Assistant] How about when it comes to RHD management, how do you look at the funding? How is the funding?

[User] Here in Heart Institute the funding is good and I would like to take the opportunity to thank whoever is out there funding these people, because many of these people are quite or really needy and they would not afford to even buy the drugs. We appreciate the support.

[Assistant] okay. How about elsewhere, how do you see the referral hospitals which are handling them?

[User] Referral hospitals, it’s troublesome! Because the patients referred here sometimes you find they have prescribed drugs but they are not on drugs because they are not there and they can't buy them. Once they reach here, you tell them that they will be registered under RHD, be seen for free, the drugs will be there ... So maybe it would be good if they have RHD centers.

[Assistant] Okay. Let’s look at the health workers’ numbers and qualifications; are they working for you?


[System] Act as an information elicitation agent for academic interviews.

[User] Here in Heart Institute the funding is good and I would like to take the opportunity to thank whoever is out there funding these people, because many of these people are quite or really needy and they would not afford to even buy the drugs. We appreciate the support.

[Assistant] okay. How about elsewhere, how do you see the referral hospitals which are handling them?

[User] Referral hospitals, it’s troublesome! Because the patients referred here sometimes you find they have prescribed drugs but they are not on drugs because they are not there and they can't buy them. Once they reach here, you tell them that they will be registered under RHD, be seen for free, the drugs will be there ... So maybe it would be good if they have RHD centers.

[Assistant] Okay. Let’s look at the health workers’ numbers and qualifications; are they working for you?

[User] Yes they are working for me here.

[Assistant] why do you say so?


[System] Act as an information elicitation agent for academic interviews.

[User] Referral hospitals, it’s troublesome! Because the patients referred here sometimes you find they have prescribed drugs but they are not on drugs because they are not there and they can't buy them. Once they reach here, you tell them that they will be registered under RHD, be seen for free, the drugs will be there ... So maybe it would be good if they have RHD centers.

[Assistant] Okay. Let’s look at the health workers’ numbers and qualifications; are they working for you?

[User] Yes they are working for me here.

[Assistant] why do you say so?

[User] At least every day there is a doctor to look at these patients and after that the pharmacist is there to give them the drugs, and after that there is a RHD nurse who writes down drugs to them and then they come back.

[Assistant] How about the numbers?


[System] Act as an information elicitation agent for academic interviews.

[User] Yes they are working for me here.

[Assistant] why do you say so?

[User] At least every day there is a doctor to look at these patients and after that the pharmacist is there to give them the drugs, and after that there is a RHD nurse who writes down drugs to them and then they come back.

[Assistant] How about the numbers?

[User] The numbers of the health workers?

[Assistant] No, that one, you said that they are enough, but how about the number of patients that you as health workers see in a day. How are they?


[System] Act as an information elicitation agent for academic interviews.

[User] At least every day there is a doctor to look at these patients and after that the pharmacist is there to give them the drugs, and after that there is a RHD nurse who writes down drugs to them and then they come back.

[Assistant] How about the numbers?

[User] The numbers of the health workers?

[Assistant] No, that one, you said that they are enough, but how about the number of patients that you as health workers see in a day. How are they?

[User] The numbers keep on fluctuating but on average, I think it is okay.

[Assistant] How about the medication! Let’s look at BPG, the anticoagulation drugs and heart failure drugs; how are the stocks?


[System] Act as an information elicitation agent for academic interviews.

[User] The numbers keep on fluctuating but on average, I think it is okay.

[Assistant] How about the medication! Let’s look at BPG, the anticoagulation drugs and heart failure drugs; how are the stocks?

[User] Here in general or?

[Assistant] Here

[User] The stock here is good.

[Assistant] okay. Any gaps?


[System] Act as an information elicitation agent for academic interviews.

[User] Here in general or?

[Assistant] Here

[User] The stock here is good.

[Assistant] okay. Any gaps?

[User] No.

[Assistant] No! How about the diagnostics especially the Echoes?


[System] Act as an information elicitation agent for academic interviews.

[User] No.

[Assistant] No! How about the diagnostics especially the Echoes?

[User] They are Available.

[Assistant] Any gaps?

[User] What I would say would be the waiting time; other things on average are okay.

[Assistant] The waiting time! And then the way you keep your records; how does the health information flow? Is it working for you between the out-patients and the in-patients and the registries? What do you have to say about this?


[System] Act as an information elicitation agent for academic interviews.

[User] They are Available.

[Assistant] Any gaps?

[User] What I would say would be the waiting time; other things on average are okay.

[Assistant] The waiting time! And then the way you keep your records; how does the health information flow? Is it working for you between the out-patients and the in-patients and the registries? What do you have to say about this?

[User] The RHD registry is working well; you are able to retrieve patients’ documents, you are also able to retrieve drugs, you are able to retrieve anything you want about the patients; there are contacts. Basically, it would be hard to look for someone with RHD and they are in the registry and anytime you want them you don’t get them.

[Assistant] So it is working well.


[System] Act as an information elicitation agent for academic interviews.

[User] What I would say would be the waiting time; other things on average are okay.

[Assistant] The waiting time! And then the way you keep your records; how does the health information flow? Is it working for you between the out-patients and the in-patients and the registries? What do you have to say about this?

[User] The RHD registry is working well; you are able to retrieve patients’ documents, you are also able to retrieve drugs, you are able to retrieve anything you want about the patients; there are contacts. Basically, it would be hard to look for someone with RHD and they are in the registry and anytime you want them you don’t get them.

[Assistant] So it is working well.

[User] Yes.

[Assistant] okay. How about the ARF registries, are they also inclusive?


[System] Act as an information elicitation agent for academic interviews.

[User] The RHD registry is working well; you are able to retrieve patients’ documents, you are also able to retrieve drugs, you are able to retrieve anything you want about the patients; there are contacts. Basically, it would be hard to look for someone with RHD and they are in the registry and anytime you want them you don’t get them.

[Assistant] So it is working well.

[User] Yes.

[Assistant] okay. How about the ARF registries, are they also inclusive?

[User] That one I am not so sure.

[Assistant] Okay, and then the guidelines and protocols; do you have the guidelines? What do you have to say about the RHD care guidelines and protocols? Do you have them in place? Are there guidelines and protocols in RHD here?


[System] Act as an information elicitation agent for academic interviews.

[User] Yes.

[Assistant] okay. How about the ARF registries, are they also inclusive?

[User] That one I am not so sure.

[Assistant] Okay, and then the guidelines and protocols; do you have the guidelines? What do you have to say about the RHD care guidelines and protocols? Do you have them in place? Are there guidelines and protocols in RHD here?

[User] Yeah, but it would be nice, of course you have the information and the exposure but maybe it would be nice for those rooms to have brief chats on it for people who don't know about it, even the patient's themselves can read about it and see that those are notes.

[Assistant] Do you have CME sessions here about RHD?


[System] Act as an information elicitation agent for academic interviews.

[User] Yeah, but it would be nice, of course you have the information and the exposure but maybe it would be nice for those rooms to have brief chats on it for people who don't know about it, even the patient's themselves can read about it and see that those are notes.

[Assistant] Do you have CME sessions here about RHD?

[User] The sessions are there but not often.

[Assistant] Not what?

[User] Often, because here they conduct themes every Friday, but they are not specific to RHD. So if the case of interest is RHD, then they can talk about RHD.

[Assistant] And are people given opportunity to go and attend?


[System] Act as an information elicitation agent for academic interviews.

[User] The sessions are there but not often.

[Assistant] Not what?

[User] Often, because here they conduct themes every Friday, but they are not specific to RHD. So if the case of interest is RHD, then they can talk about RHD.

[Assistant] And are people given opportunity to go and attend?

[User] Everyone is welcome to attend.

[Assistant] Do they attend?


[System] Act as an information elicitation agent for academic interviews.

[User] Often, because here they conduct themes every Friday, but they are not specific to RHD. So if the case of interest is RHD, then they can talk about RHD.

[Assistant] And are people given opportunity to go and attend?

[User] Everyone is welcome to attend.

[Assistant] Do they attend?

[User] The turn up is not usually good, [laughs] but everyone is allowed to attend.

[Assistant] What makes it a little bit low? What do you think?


[System] Act as an information elicitation agent for academic interviews.

[User] Everyone is welcome to attend.

[Assistant] Do they attend?

[User] The turn up is not usually good, [laughs] but everyone is allowed to attend.

[Assistant] What makes it a little bit low? What do you think?

[User] It’s usually Friday some people might be off, hmm! Then there are those people who just come late, but they announce; people get to know because they put a notice on the notice board. It is not that people just don't know.

[Assistant] People just choose not to come?


[System] Act as an information elicitation agent for academic interviews.

[User] The turn up is not usually good, [laughs] but everyone is allowed to attend.

[Assistant] What makes it a little bit low? What do you think?

[User] It’s usually Friday some people might be off, hmm! Then there are those people who just come late, but they announce; people get to know because they put a notice on the notice board. It is not that people just don't know.

[Assistant] People just choose not to come?

[User] Yeah for some reason's.

[Assistant] So from what we have mentioned; administration, funding, health care, medication, you said most of the pieces are working for you apart from funding ...


[System] Act as an information elicitation agent for academic interviews.

[User] It’s usually Friday some people might be off, hmm! Then there are those people who just come late, but they announce; people get to know because they put a notice on the notice board. It is not that people just don't know.

[Assistant] People just choose not to come?

[User] Yeah for some reason's.

[Assistant] So from what we have mentioned; administration, funding, health care, medication, you said most of the pieces are working for you apart from funding ...

[User] ... waiting time.

[Assistant] And the waiting time. The numbers of health workers are working for you, at least there is a doctor!


[System] Act as an information elicitation agent for academic interviews.

[User] Yeah for some reason's.

[Assistant] So from what we have mentioned; administration, funding, health care, medication, you said most of the pieces are working for you apart from funding ...

[User] ... waiting time.

[Assistant] And the waiting time. The numbers of health workers are working for you, at least there is a doctor!

[User] Yes.

[Assistant] You found the administration okay.


[System] Act as an information elicitation agent for academic interviews.

[User] ... waiting time.

[Assistant] And the waiting time. The numbers of health workers are working for you, at least there is a doctor!

[User] Yes.

[Assistant] You found the administration okay.

[User] Yes.

[Assistant] And the medication, right?


[System] Act as an information elicitation agent for academic interviews.

[User] Yes.

[Assistant] You found the administration okay.

[User] Yes.

[Assistant] And the medication, right?

[User] Yes, but the emphasis would maybe be to have working units in regional referrals and other lower places. It would be good people would not have to travel that far to come here.

[Assistant] so apart from the local system, what else has motivated you to keep seeing these Patients?


[System] Act as an information elicitation agent for academic interviews.

[User] Yes.

[Assistant] And the medication, right?

[User] Yes, but the emphasis would maybe be to have working units in regional referrals and other lower places. It would be good people would not have to travel that far to come here.

[Assistant] so apart from the local system, what else has motivated you to keep seeing these Patients?

[User] It’s good if you see someone that you are managing and they are improving. You feel rewarded, you feel better when the patient is feeling better.

[Assistant] okay. So generally, do you think these RHD patients get the care they need? When you think back, do they get the care they need?


[System] Act as an information elicitation agent for academic interviews.

[User] Yes, but the emphasis would maybe be to have working units in regional referrals and other lower places. It would be good people would not have to travel that far to come here.

[Assistant] so apart from the local system, what else has motivated you to keep seeing these Patients?

[User] It’s good if you see someone that you are managing and they are improving. You feel rewarded, you feel better when the patient is feeling better.

[Assistant] okay. So generally, do you think these RHD patients get the care they need? When you think back, do they get the care they need?

[User] Medically they do, but via those who need surgery or those who have surgical disease, I think many are delayed. Still it goes back to finances for those who have to pay for the surgery because it’s costly, and then there is that other project in Salaam Center; I think they offered to operate on some people with RHD but they come and assess and I think people are put on the waiting list depending on how severe the condition they are in.

[Assistant] So tell me about the patient's safety and the quality of care concerns you have around here. Is it put into consideration? The quality of care the patients get, are there any concerns you have as a person working here?


[System] Act as an information elicitation agent for academic interviews.

[User] It’s good if you see someone that you are managing and they are improving. You feel rewarded, you feel better when the patient is feeling better.

[Assistant] okay. So generally, do you think these RHD patients get the care they need? When you think back, do they get the care they need?

[User] Medically they do, but via those who need surgery or those who have surgical disease, I think many are delayed. Still it goes back to finances for those who have to pay for the surgery because it’s costly, and then there is that other project in Salaam Center; I think they offered to operate on some people with RHD but they come and assess and I think people are put on the waiting list depending on how severe the condition they are in.

[Assistant] So tell me about the patient's safety and the quality of care concerns you have around here. Is it put into consideration? The quality of care the patients get, are there any concerns you have as a person working here?

[User] [sighs] the quality of care the patients get, I would say it is standard treatment that they get. Concerning the safety bit, I don't know; what exactly should I talk about safety? Is it record keeping, drug effects?

[Assistant] Safety can mean a lot, but first and fore most there are some deaths which occur because the patient was not well managed. Have you had such?


[System] Act as an information elicitation agent for academic interviews.

[User] Medically they do, but via those who need surgery or those who have surgical disease, I think many are delayed. Still it goes back to finances for those who have to pay for the surgery because it’s costly, and then there is that other project in Salaam Center; I think they offered to operate on some people with RHD but they come and assess and I think people are put on the waiting list depending on how severe the condition they are in.

[Assistant] So tell me about the patient's safety and the quality of care concerns you have around here. Is it put into consideration? The quality of care the patients get, are there any concerns you have as a person working here?

[User] [sighs] the quality of care the patients get, I would say it is standard treatment that they get. Concerning the safety bit, I don't know; what exactly should I talk about safety? Is it record keeping, drug effects?

[Assistant] Safety can mean a lot, but first and fore most there are some deaths which occur because the patient was not well managed. Have you had such?

[User] Yes, in my short practice [chuckles], yeah, we get one or two.

[Assistant] Can you tell us what happened?


[System] Act as an information elicitation agent for academic interviews.

[User] [sighs] the quality of care the patients get, I would say it is standard treatment that they get. Concerning the safety bit, I don't know; what exactly should I talk about safety? Is it record keeping, drug effects?

[Assistant] Safety can mean a lot, but first and fore most there are some deaths which occur because the patient was not well managed. Have you had such?

[User] Yes, in my short practice [chuckles], yeah, we get one or two.

[Assistant] Can you tell us what happened?

[User] I think this patient was on anticoagulation and then she got a subdural hematoma if I remember well, and there was a time lag between getting the Neurosurgeon, coming to work then the follow up and we ended up losing the patient. Though they had worked on the patient, there was a bit of time lag.

[Assistant] Any other you can remember?


[System] Act as an information elicitation agent for academic interviews.

[User] Yes, in my short practice [chuckles], yeah, we get one or two.

[Assistant] Can you tell us what happened?

[User] I think this patient was on anticoagulation and then she got a subdural hematoma if I remember well, and there was a time lag between getting the Neurosurgeon, coming to work then the follow up and we ended up losing the patient. Though they had worked on the patient, there was a bit of time lag.

[Assistant] Any other you can remember?

[User] Any other? No.

[Assistant] okay. So if someone asked you “how is the quality of care of patients here? What would you say?


[System] Act as an information elicitation agent for academic interviews.

[User] I think this patient was on anticoagulation and then she got a subdural hematoma if I remember well, and there was a time lag between getting the Neurosurgeon, coming to work then the follow up and we ended up losing the patient. Though they had worked on the patient, there was a bit of time lag.

[Assistant] Any other you can remember?

[User] Any other? No.

[Assistant] okay. So if someone asked you “how is the quality of care of patients here? What would you say?

[User] On average, good.

[Assistant] On average good! Why not 100%? What is lacking?


[System] Act as an information elicitation agent for academic interviews.

[User] Any other? No.

[Assistant] okay. So if someone asked you “how is the quality of care of patients here? What would you say?

[User] On average, good.

[Assistant] On average good! Why not 100%? What is lacking?

[User] [laughs] it can't be 100%.

[Assistant] You think it can’t be?


[System] Act as an information elicitation agent for academic interviews.

[User] On average, good.

[Assistant] On average good! Why not 100%? What is lacking?

[User] [laughs] it can't be 100%.

[Assistant] You think it can’t be?

[User] At the moment that is what I think.

[Assistant] So what do you think can be done in the future to shoot it to 100%?


[System] Act as an information elicitation agent for academic interviews.

[User] [laughs] it can't be 100%.

[Assistant] You think it can’t be?

[User] At the moment that is what I think.

[Assistant] So what do you think can be done in the future to shoot it to 100%?

[User] I think if you get people to specifically attend to these patients, um, given priorities when they are doing these investigations. Of course here Echo is done for free and consultation is free, but there are those other blood tests that they have to go for. If there is more funding for that, it would be good to go.

[Assistant] So this is the last one. Do you think patients are dying in communities without presenting to the hospital for proper treatment?


[System] Act as an information elicitation agent for academic interviews.

[User] At the moment that is what I think.

[Assistant] So what do you think can be done in the future to shoot it to 100%?

[User] I think if you get people to specifically attend to these patients, um, given priorities when they are doing these investigations. Of course here Echo is done for free and consultation is free, but there are those other blood tests that they have to go for. If there is more funding for that, it would be good to go.

[Assistant] So this is the last one. Do you think patients are dying in communities without presenting to the hospital for proper treatment?

[User] There could be some. An example is of some boy who is on ward right now; he is 15 years old but he came in when he was all swollen, hardly breathing, coughing, very weak, and he had been in the village without coming to the hospital. The moment he came here, he was diagnosed with RHD; he started on treatment and he has bad disease. All his disease is severe and he would benefit from the surgery. But giving that example, I think there are some patients out there who may need help.

[Assistant] After talking to that patient, what could have led to the delay to come here?


[System] Act as an information elicitation agent for academic interviews.

[User] I think if you get people to specifically attend to these patients, um, given priorities when they are doing these investigations. Of course here Echo is done for free and consultation is free, but there are those other blood tests that they have to go for. If there is more funding for that, it would be good to go.

[Assistant] So this is the last one. Do you think patients are dying in communities without presenting to the hospital for proper treatment?

[User] There could be some. An example is of some boy who is on ward right now; he is 15 years old but he came in when he was all swollen, hardly breathing, coughing, very weak, and he had been in the village without coming to the hospital. The moment he came here, he was diagnosed with RHD; he started on treatment and he has bad disease. All his disease is severe and he would benefit from the surgery. But giving that example, I think there are some patients out there who may need help.

[Assistant] After talking to that patient, what could have led to the delay to come here?

[User] The mother is always saying “I don't have money. I don’t have money for even feeding, so where will I get money for treatment?” Yeah.

[Assistant] So what are the two most important things that the MOH can do to improve the outcomes? What are those things?


[System] Act as an information elicitation agent for academic interviews.

[User] There could be some. An example is of some boy who is on ward right now; he is 15 years old but he came in when he was all swollen, hardly breathing, coughing, very weak, and he had been in the village without coming to the hospital. The moment he came here, he was diagnosed with RHD; he started on treatment and he has bad disease. All his disease is severe and he would benefit from the surgery. But giving that example, I think there are some patients out there who may need help.

[Assistant] After talking to that patient, what could have led to the delay to come here?

[User] The mother is always saying “I don't have money. I don’t have money for even feeding, so where will I get money for treatment?” Yeah.

[Assistant] So what are the two most important things that the MOH can do to improve the outcomes? What are those things?

[User] I think first of all they should, like the way they sensitize for these other disease conditions, there should be people out there talking about how RHD comes in, the initial stages, people should seek health care and even people at the lowest health facilities should have an idea of how to diagnose and treat it appropriately in the government setting. In the government setting which is purely government, they should endeavor to have drugs, supplies and the tests should be done in those settings not necessarily in specific places or private settings.

[Assistant] Anything else as we finish?


[System] Act as an information elicitation agent for academic interviews.

[User] In school it’s always pen and paper.

[Assistant] Okay, good or bad?

[User] [inaudible]

[Assistant] Why?

[User] More fun.

[Assistant] Oh okay, so I can be giving the same composition title but one pen and paper, one typed, you prefer the one that is typing? But why would typing be more fun?


[System] Act as an information elicitation agent for academic interviews.

[User] [inaudible]

[Assistant] Why?

[User] More fun.

[Assistant] Oh okay, so I can be giving the same composition title but one pen and paper, one typed, you prefer the one that is typing? But why would typing be more fun?

[User] Because got screen.

[Assistant] Got screen, okay I’ll come back to that. What about Jonah?


[System] Act as an information elicitation agent for academic interviews.

[User] More fun.

[Assistant] Oh okay, so I can be giving the same composition title but one pen and paper, one typed, you prefer the one that is typing? But why would typing be more fun?

[User] Because got screen.

[Assistant] Got screen, okay I’ll come back to that. What about Jonah?

[User] It’s more relaxed over here, I do more things. The cher will...for school they don’t.

[Assistant] Okay, can you tell me what are some of the more things you do here that makes it more relaxing?


[System] Act as an information elicitation agent for academic interviews.

[User] Because got screen.

[Assistant] Got screen, okay I’ll come back to that. What about Jonah?

[User] It’s more relaxed over here, I do more things. The cher will...for school they don’t.

[Assistant] Okay, can you tell me what are some of the more things you do here that makes it more relaxing?

[User] We get to listen to music while we write down the essay.

[Assistant] Okay. So that’s...do you learn better when you’re relaxed? Because sometimes adults say you must discipline, then you will do better. But which one works better for you?


[System] Act as an information elicitation agent for academic interviews.

[User] It’s more relaxed over here, I do more things. The cher will...for school they don’t.

[Assistant] Okay, can you tell me what are some of the more things you do here that makes it more relaxing?

[User] We get to listen to music while we write down the essay.

[Assistant] Okay. So that’s...do you learn better when you’re relaxed? Because sometimes adults say you must discipline, then you will do better. But which one works better for you?

[User] Both? But I prefer the relaxed one.

[Assistant] The more relaxed one, okay. I’ll come back to you to say what are some of the things that made it more relaxing here. What about you Jack?


[System] Act as an information elicitation agent for academic interviews.

[User] We get to listen to music while we write down the essay.

[Assistant] Okay. So that’s...do you learn better when you’re relaxed? Because sometimes adults say you must discipline, then you will do better. But which one works better for you?

[User] Both? But I prefer the relaxed one.

[Assistant] The more relaxed one, okay. I’ll come back to you to say what are some of the things that made it more relaxing here. What about you Jack?

[User] We use the laptop more frequently [in CDAC].

[Assistant] Back in school I thought Sec 3 now all have the laptop in school?


[System] Act as an information elicitation agent for academic interviews.

[User] Both? But I prefer the relaxed one.

[Assistant] The more relaxed one, okay. I’ll come back to you to say what are some of the things that made it more relaxing here. What about you Jack?

[User] We use the laptop more frequently [in CDAC].

[Assistant] Back in school I thought Sec 3 now all have the laptop in school?

[User]
They don’t let use.

Mostly it’s restricted.

Mine’s not restricted,

[Assistant] Okay so there’s no...you bring the laptop all the way to school and then not use it?


[System] Act as an information elicitation agent for academic interviews.

[User] We use the laptop more frequently [in CDAC].

[Assistant] Back in school I thought Sec 3 now all have the laptop in school?

[User]
They don’t let use.

Mostly it’s restricted.

Mine’s not restricted,

[Assistant] Okay so there’s no...you bring the laptop all the way to school and then not use it?

[User] Sometimes we got use.

[Assistant] What about you? I mean you do have this personal device in school, so how is it used differently here compared to school?


[System] Act as an information elicitation agent for academic interviews.

[User]
They don’t let use.

Mostly it’s restricted.

Mine’s not restricted,

[Assistant] Okay so there’s no...you bring the laptop all the way to school and then not use it?

[User] Sometimes we got use.

[Assistant] What about you? I mean you do have this personal device in school, so how is it used differently here compared to school?

[User] We rarely use it in school.

[Assistant] Okay so how is the use of the laptop more fun here? Just now you talked about screen right, cannot just the screen right?


[System] Act as an information elicitation agent for academic interviews.

[User] Sometimes we got use.

[Assistant] What about you? I mean you do have this personal device in school, so how is it used differently here compared to school?

[User] We rarely use it in school.

[Assistant] Okay so how is the use of the laptop more fun here? Just now you talked about screen right, cannot just the screen right?

[User] Because the screen got colour, if not you’re just staring at a black and white paper.

[Assistant] Okay, apart from that what makes it fun? He says it’s colour, for you?


[System] Act as an information elicitation agent for academic interviews.

[User] We rarely use it in school.

[Assistant] Okay so how is the use of the laptop more fun here? Just now you talked about screen right, cannot just the screen right?

[User] Because the screen got colour, if not you’re just staring at a black and white paper.

[Assistant] Okay, apart from that what makes it fun? He says it’s colour, for you?

[User] The internet. If you run out of ideas for writing for Scribo you can go to the other tab to do whatever you want, play chess while thinking on how to continue the essay.

[Assistant] Okay, so you’re more in control, you can go here there everywhere. What has helped you with the use of Scribo?


[System] Act as an information elicitation agent for academic interviews.

[User] Because the screen got colour, if not you’re just staring at a black and white paper.

[Assistant] Okay, apart from that what makes it fun? He says it’s colour, for you?

[User] The internet. If you run out of ideas for writing for Scribo you can go to the other tab to do whatever you want, play chess while thinking on how to continue the essay.

[Assistant] Okay, so you’re more in control, you can go here there everywhere. What has helped you with the use of Scribo?

[User] Like if I don’t know a word I can google it.

[Assistant] Okay on the side you go and ask ChatGPT or something like that. ...So what else has helped apart from the fact that you can go and get help? Does the Scribo check help?


[System] Act as an information elicitation agent for academic interviews.

[User] The internet. If you run out of ideas for writing for Scribo you can go to the other tab to do whatever you want, play chess while thinking on how to continue the essay.

[Assistant] Okay, so you’re more in control, you can go here there everywhere. What has helped you with the use of Scribo?

[User] Like if I don’t know a word I can google it.

[Assistant] Okay on the side you go and ask ChatGPT or something like that. ...So what else has helped apart from the fact that you can go and get help? Does the Scribo check help?

[User] It just tells you what you get wrong.

[Assistant] Okay, just like teacher in school right, just tell you what is wrong. But which one do you prefer? Teacher telling you or Scribo?


[System] Act as an information elicitation agent for academic interviews.

[User] Like if I don’t know a word I can google it.

[Assistant] Okay on the side you go and ask ChatGPT or something like that. ...So what else has helped apart from the fact that you can go and get help? Does the Scribo check help?

[User] It just tells you what you get wrong.

[Assistant] Okay, just like teacher in school right, just tell you what is wrong. But which one do you prefer? Teacher telling you or Scribo?

[User] Scribo. Because nothing scolds you.

[Assistant] Okay, so Scribo doesn’t scold, Scribo just tells you it’s wrong. But does it also give you suggestions? And can you make sense of the suggestions?


[System] Act as an information elicitation agent for academic interviews.

[User] It just tells you what you get wrong.

[Assistant] Okay, just like teacher in school right, just tell you what is wrong. But which one do you prefer? Teacher telling you or Scribo?

[User] Scribo. Because nothing scolds you.

[Assistant] Okay, so Scribo doesn’t scold, Scribo just tells you it’s wrong. But does it also give you suggestions? And can you make sense of the suggestions?

[User] No.

[Assistant] Okay, so then what do you do? Just ignore?


[System] Act as an information elicitation agent for academic interviews.

[User] Scribo. Because nothing scolds you.

[Assistant] Okay, so Scribo doesn’t scold, Scribo just tells you it’s wrong. But does it also give you suggestions? And can you make sense of the suggestions?

[User] No.

[Assistant] Okay, so then what do you do? Just ignore?

[User] I just write some random word and hope it gets right.

[Assistant] Okay, but I thought it will suggest words right?


[System] Act as an information elicitation agent for academic interviews.

[User] No.

[Assistant] Okay, so then what do you do? Just ignore?

[User] I just write some random word and hope it gets right.

[Assistant] Okay, but I thought it will suggest words right?

[User] Sometimes it suggests the word, but then you check again and it suggests you another word.

[Assistant] Okay. What about you Jonah? What was it about Scribo that was helpful or not helpful?


[System] Act as an information elicitation agent for academic interviews.

[User] I just write some random word and hope it gets right.

[Assistant] Okay, but I thought it will suggest words right?

[User] Sometimes it suggests the word, but then you check again and it suggests you another word.

[Assistant] Okay. What about you Jonah? What was it about Scribo that was helpful or not helpful?

[User] I mean it tells you what’s wrong but since it’s on the computer you can type and erase easily. Can also paragraph...not like you can do on pen and paper.

[Assistant] Ah so copy paste, it’s not so irritating where you have to use...


[System] Act as an information elicitation agent for academic interviews.

[User] Sometimes it suggests the word, but then you check again and it suggests you another word.

[Assistant] Okay. What about you Jonah? What was it about Scribo that was helpful or not helpful?

[User] I mean it tells you what’s wrong but since it’s on the computer you can type and erase easily. Can also paragraph...not like you can do on pen and paper.

[Assistant] Ah so copy paste, it’s not so irritating where you have to use...

[User] Oh but Scribo cannot copy paste.

[Assistant] Control C control V , you have to figure out what was the issue with it. So it’s easier to edit in that sense? Okay. What about Jack? In what way was Scribo helpful or not helpful?


[System] Act as an information elicitation agent for academic interviews.

[User] I mean it tells you what’s wrong but since it’s on the computer you can type and erase easily. Can also paragraph...not like you can do on pen and paper.

[Assistant] Ah so copy paste, it’s not so irritating where you have to use...

[User] Oh but Scribo cannot copy paste.

[Assistant] Control C control V , you have to figure out what was the issue with it. So it’s easier to edit in that sense? Okay. What about Jack? In what way was Scribo helpful or not helpful?

[User] Can correct your mistake.

[Assistant] Okay, what about the score? Scribo gives you a score right, is that helpful or not helpful?


[System] Act as an information elicitation agent for academic interviews.

[User] Oh but Scribo cannot copy paste.

[Assistant] Control C control V , you have to figure out what was the issue with it. So it’s easier to edit in that sense? Okay. What about Jack? In what way was Scribo helpful or not helpful?

[User] Can correct your mistake.

[Assistant] Okay, what about the score? Scribo gives you a score right, is that helpful or not helpful?

[User] Competitiveness.

[Assistant] Was that score helpful for you? In what way was it helpful?


[System] Act as an information elicitation agent for academic interviews.

[User] Can correct your mistake.

[Assistant] Okay, what about the score? Scribo gives you a score right, is that helpful or not helpful?

[User] Competitiveness.

[Assistant] Was that score helpful for you? In what way was it helpful?

[User] If you get a higher score it encourages you to write more.

[Assistant] Okay, so it’s interesting you say “encourages” but James says “competitive. Competing with who?


[System] Act as an information elicitation agent for academic interviews.

[User] Competitiveness.

[Assistant] Was that score helpful for you? In what way was it helpful?

[User] If you get a higher score it encourages you to write more.

[Assistant] Okay, so it’s interesting you say “encourages” but James says “competitive. Competing with who?

[User] The people next to me.

[Assistant] Have y’all done that before, competing with one another? Can you trust the score?


[System] Act as an information elicitation agent for academic interviews.

[User] If you get a higher score it encourages you to write more.

[Assistant] Okay, so it’s interesting you say “encourages” but James says “competitive. Competing with who?

[User] The people next to me.

[Assistant] Have y’all done that before, competing with one another? Can you trust the score?

[User] Don’t know.

[Assistant] You can’t trust the score? So you can get a higher score but that higher score might mean anything?


[System] Act as an information elicitation agent for academic interviews.

[User] The people next to me.

[Assistant] Have y’all done that before, competing with one another? Can you trust the score?

[User] Don’t know.

[Assistant] You can’t trust the score? So you can get a higher score but that higher score might mean anything?

[User]
Because it doesn’t mark for content.

It’s straight up from 90 marks to 50 marks.

[Assistant] Yeah it marks for grammar. Actually the way Scribo works is that is starts off with a 100 marks, and then it starts to deduct.


[System] Act as an information elicitation agent for academic interviews.

[User] Don’t know.

[Assistant] You can’t trust the score? So you can get a higher score but that higher score might mean anything?

[User]
Because it doesn’t mark for content.

It’s straight up from 90 marks to 50 marks.

[Assistant] Yeah it marks for grammar. Actually the way Scribo works is that is starts off with a 100 marks, and then it starts to deduct.

[User] So if we don’t write anything we can get a 100?

[Assistant] No of course not. You have to give something for it to actually run through in the first case. Just a way of recap, did y’all write a speech at the beginning of the year?...and then there was an expository composition...so how many pieces of writing did y’all have?


[System] Act as an information elicitation agent for academic interviews.

[User]
Because it doesn’t mark for content.

It’s straight up from 90 marks to 50 marks.

[Assistant] Yeah it marks for grammar. Actually the way Scribo works is that is starts off with a 100 marks, and then it starts to deduct.

[User] So if we don’t write anything we can get a 100?

[Assistant] No of course not. You have to give something for it to actually run through in the first case. Just a way of recap, did y’all write a speech at the beginning of the year?...and then there was an expository composition...so how many pieces of writing did y’all have?

[User] 2 or 3.

[Assistant] Okay so let’s do with the 2 that you obviously remember, the one about writing a speech and the exposition. I’m trying to find out if at the beginning you found it difficult to use Scribo and then now it becomes better or...?


[System] Act as an information elicitation agent for academic interviews.

[User] So if we don’t write anything we can get a 100?

[Assistant] No of course not. You have to give something for it to actually run through in the first case. Just a way of recap, did y’all write a speech at the beginning of the year?...and then there was an expository composition...so how many pieces of writing did y’all have?

[User] 2 or 3.

[Assistant] Okay so let’s do with the 2 that you obviously remember, the one about writing a speech and the exposition. I’m trying to find out if at the beginning you found it difficult to use Scribo and then now it becomes better or...?

[User] [shakes head]

[Assistant] Okay. You mean immediately you were able to make use of Scribo and it makes sense to you? Is that the same for Jonah and Jack as well?


[System] Act as an information elicitation agent for academic interviews.

[User] 2 or 3.

[Assistant] Okay so let’s do with the 2 that you obviously remember, the one about writing a speech and the exposition. I’m trying to find out if at the beginning you found it difficult to use Scribo and then now it becomes better or...?

[User] [shakes head]

[Assistant] Okay. You mean immediately you were able to make use of Scribo and it makes sense to you? Is that the same for Jonah and Jack as well?

[User] [shakes head]

[Assistant]
Oh you still found it very difficult to use. What was it that was hard for you to use in Scribo?

Is it content, or the grammar that you find difficult?


[System] Act as an information elicitation agent for academic interviews.

[User] [shakes head]

[Assistant] Okay. You mean immediately you were able to make use of Scribo and it makes sense to you? Is that the same for Jonah and Jack as well?

[User] [shakes head]

[Assistant]
Oh you still found it very difficult to use. What was it that was hard for you to use in Scribo?

Is it content, or the grammar that you find difficult?

[User] The grammar.

[Assistant] So you still don’t know...even when Scribo tells you you don’t know what do with it? Okay. Across the months as you’re beginning to be more familiar with Scribo, did it somehow transfer to your schoolwork? Did you find yourself more confident, less confident?


[System] Act as an information elicitation agent for academic interviews.

[User] [shakes head]

[Assistant]
Oh you still found it very difficult to use. What was it that was hard for you to use in Scribo?

Is it content, or the grammar that you find difficult?

[User] The grammar.

[Assistant] So you still don’t know...even when Scribo tells you you don’t know what do with it? Okay. Across the months as you’re beginning to be more familiar with Scribo, did it somehow transfer to your schoolwork? Did you find yourself more confident, less confident?

[User] Can’t identify.

[Assistant] There was no drastic changes or whatever it is? In their marking did both of your teachers make any comments like “James your grammar has improved” or no?


[System] Act as an information elicitation agent for academic interviews.

[User] The grammar.

[Assistant] So you still don’t know...even when Scribo tells you you don’t know what do with it? Okay. Across the months as you’re beginning to be more familiar with Scribo, did it somehow transfer to your schoolwork? Did you find yourself more confident, less confident?

[User] Can’t identify.

[Assistant] There was no drastic changes or whatever it is? In their marking did both of your teachers make any comments like “James your grammar has improved” or no?

[User] None. I forget everything in one...

[Assistant] So whatever you learn here it’s all forgotten? What about Jonah?


[System] Act as an information elicitation agent for academic interviews.

[User] Can’t identify.

[Assistant] There was no drastic changes or whatever it is? In their marking did both of your teachers make any comments like “James your grammar has improved” or no?

[User] None. I forget everything in one...

[Assistant] So whatever you learn here it’s all forgotten? What about Jonah?

[User] My teacher just told me I need to improve on my grammar.

[Assistant] Need to? But she didn’t detect any changes in the grammar? Okay, that’s important for me to know. So what did your teacher say you need to do to improve?


[System] Act as an information elicitation agent for academic interviews.

[User] None. I forget everything in one...

[Assistant] So whatever you learn here it’s all forgotten? What about Jonah?

[User] My teacher just told me I need to improve on my grammar.

[Assistant] Need to? But she didn’t detect any changes in the grammar? Okay, that’s important for me to know. So what did your teacher say you need to do to improve?

[User] Pay attention in class.

[Assistant] Okay. What about corrections? Do your school teachers ask y’all to do corrections?


[System] Act as an information elicitation agent for academic interviews.

[User] My teacher just told me I need to improve on my grammar.

[Assistant] Need to? But she didn’t detect any changes in the grammar? Okay, that’s important for me to know. So what did your teacher say you need to do to improve?

[User] Pay attention in class.

[Assistant] Okay. What about corrections? Do your school teachers ask y’all to do corrections?

[User] Corrections teacher throw back to us and tell us to do corrections, if you don’t want no need do.

[Assistant] So I’ve marked it, I throw it back to you then you have to do?


[System] Act as an information elicitation agent for academic interviews.

[User] Pay attention in class.

[Assistant] Okay. What about corrections? Do your school teachers ask y’all to do corrections?

[User] Corrections teacher throw back to us and tell us to do corrections, if you don’t want no need do.

[Assistant] So I’ve marked it, I throw it back to you then you have to do?

[User] No if you do you do, you don’t want to do don’t do.

[Assistant] Oh it’s optional? For Jonah?


[System] Act as an information elicitation agent for academic interviews.

[User] Corrections teacher throw back to us and tell us to do corrections, if you don’t want no need do.

[Assistant] So I’ve marked it, I throw it back to you then you have to do?

[User] No if you do you do, you don’t want to do don’t do.

[Assistant] Oh it’s optional? For Jonah?

[User] Haven’t done like an email compo in a very long time.

[Assistant] Oh? Was your WA a compo?


[System] Act as an information elicitation agent for academic interviews.

[User] No if you do you do, you don’t want to do don’t do.

[Assistant] Oh it’s optional? For Jonah?

[User] Haven’t done like an email compo in a very long time.

[Assistant] Oh? Was your WA a compo?

[User] Because WA was a essay writing or something. “Say no to waste”.

[Assistant] But I imagine that before WA I know teachers are super kiasu they will do a lot of practice before that right? So before those practices you didn’t have to do corrections?


[System] Act as an information elicitation agent for academic interviews.

[User] Haven’t done like an email compo in a very long time.

[Assistant] Oh? Was your WA a compo?

[User] Because WA was a essay writing or something. “Say no to waste”.

[Assistant] But I imagine that before WA I know teachers are super kiasu they will do a lot of practice before that right? So before those practices you didn’t have to do corrections?

[User] Can’t remember.

[Assistant] Okay. The fact that you can’t remember says something already. What about Jack? Do your teachers ask you to do corrections after work?


[System] Act as an information elicitation agent for academic interviews.

[User] Because WA was a essay writing or something. “Say no to waste”.

[Assistant] But I imagine that before WA I know teachers are super kiasu they will do a lot of practice before that right? So before those practices you didn’t have to do corrections?

[User] Can’t remember.

[Assistant] Okay. The fact that you can’t remember says something already. What about Jack? Do your teachers ask you to do corrections after work?

[User] No.

[Assistant] But over here are you asked to do corrections?


[System] Act as an information elicitation agent for academic interviews.

[User] Can’t remember.

[Assistant] Okay. The fact that you can’t remember says something already. What about Jack? Do your teachers ask you to do corrections after work?

[User] No.

[Assistant] But over here are you asked to do corrections?

[User]
No.

Because it’s online

[Assistant]
But it’s online, when you do the check do you...once you do the check you obviously also have to change it? And the teacher here gives you feedback and you have to change it? Help me understand here, some say that pressing the “check” button, a lot of mistakes highlighted can be a bit overwhelming.

What about y’all? Do y’all feel that “so many mistakes” or?


[System] Act as an information elicitation agent for academic interviews.

[User]
No.

Because it’s online

[Assistant]
But it’s online, when you do the check do you...once you do the check you obviously also have to change it? And the teacher here gives you feedback and you have to change it? Help me understand here, some say that pressing the “check” button, a lot of mistakes highlighted can be a bit overwhelming.

What about y’all? Do y’all feel that “so many mistakes” or?

[User] They don’t tell us the mistakes.

[Assistant] On Scribo?

[User]
Yeah they show you the percentage.

They got...if you choose “improve my writing” they’ll show.

[Assistant] Okay, what about Jack? When you press “check” what do they show you?


[System] Act as an information elicitation agent for academic interviews.

[User] They don’t tell us the mistakes.

[Assistant] On Scribo?

[User]
Yeah they show you the percentage.

They got...if you choose “improve my writing” they’ll show.

[Assistant] Okay, what about Jack? When you press “check” what do they show you?

[User] The...of the mistakes and they suggest you to change it.

[Assistant] They do right, so they highlight what is- and then you change. How does that make you feel when you see such suggestions?


[System] Act as an information elicitation agent for academic interviews.

[User]
Yeah they show you the percentage.

They got...if you choose “improve my writing” they’ll show.

[Assistant] Okay, what about Jack? When you press “check” what do they show you?

[User] The...of the mistakes and they suggest you to change it.

[Assistant] They do right, so they highlight what is- and then you change. How does that make you feel when you see such suggestions?

[User] You can learn from your mistakes.

[Assistant] Okay. That was good. If you were to help me give advice to the developer as to how it can be improved, what would you suggest?


[System] Act as an information elicitation agent for academic interviews.

[User] The...of the mistakes and they suggest you to change it.

[Assistant] They do right, so they highlight what is- and then you change. How does that make you feel when you see such suggestions?

[User] You can learn from your mistakes.

[Assistant] Okay. That was good. If you were to help me give advice to the developer as to how it can be improved, what would you suggest?

[User] Make it more entertaining.

[Assistant] Okay, what about Jonah?


[System] Act as an information elicitation agent for academic interviews.

[User] You can learn from your mistakes.

[Assistant] Okay. That was good. If you were to help me give advice to the developer as to how it can be improved, what would you suggest?

[User] Make it more entertaining.

[Assistant] Okay, what about Jonah?

[User] Maybe give examples.

[Assistant] Okay, actually when y’all are supposed to write the essay, there are some helping words and all that right?


[System] Act as an information elicitation agent for academic interviews.

[User] Make it more entertaining.

[Assistant] Okay, what about Jonah?

[User] Maybe give examples.

[Assistant] Okay, actually when y’all are supposed to write the essay, there are some helping words and all that right?

[User] Mhm. You have to write finish, check if they can link it to you (?) suggestions.

[Assistant] Oh okay but before that does the teacher here give you all examples and the helping words?


[System] Act as an information elicitation agent for academic interviews.

[User] Maybe give examples.

[Assistant] Okay, actually when y’all are supposed to write the essay, there are some helping words and all that right?

[User] Mhm. You have to write finish, check if they can link it to you (?) suggestions.

[Assistant] Oh okay but before that does the teacher here give you all examples and the helping words?

[User] There is some at the side. There’s a paragraph at the side where you can use the [inaudible]

[Assistant] Okay, so do you make use of that to help you? Okay, you didn’t even know it was there Jonah? What about you Jack did you know there were examples at the side? No? Okay. Ok so I like what you said, which is to give more examples, make it more entertaining. Any suggestions from you?


[System] Act as an information elicitation agent for academic interviews.

[User] Mhm. You have to write finish, check if they can link it to you (?) suggestions.

[Assistant] Oh okay but before that does the teacher here give you all examples and the helping words?

[User] There is some at the side. There’s a paragraph at the side where you can use the [inaudible]

[Assistant] Okay, so do you make use of that to help you? Okay, you didn’t even know it was there Jonah? What about you Jack did you know there were examples at the side? No? Okay. Ok so I like what you said, which is to give more examples, make it more entertaining. Any suggestions from you?

[User] Like explain why it is wrong.

[Assistant] Okay, so not just tell me it’s wrong but explain why it’s wrong. Do y’all have tuition with CDAC for other subjects as well?


[System] Act as an information elicitation agent for academic interviews.

[User] There is some at the side. There’s a paragraph at the side where you can use the [inaudible]

[Assistant] Okay, so do you make use of that to help you? Okay, you didn’t even know it was there Jonah? What about you Jack did you know there were examples at the side? No? Okay. Ok so I like what you said, which is to give more examples, make it more entertaining. Any suggestions from you?

[User] Like explain why it is wrong.

[Assistant] Okay, so not just tell me it’s wrong but explain why it’s wrong. Do y’all have tuition with CDAC for other subjects as well?

[User] Math.

[Assistant] Okay so how do you study for Math and how do you study for English? Is there-


[System] Act as an information elicitation agent for academic interviews.

[User] Like explain why it is wrong.

[Assistant] Okay, so not just tell me it’s wrong but explain why it’s wrong. Do y’all have tuition with CDAC for other subjects as well?

[User] Math.

[Assistant] Okay so how do you study for Math and how do you study for English? Is there-

[User] Do paper.

[Assistant] Okay so do a lot of exercises for Math or for English?


[System] Act as an information elicitation agent for academic interviews.

[User] Math.

[Assistant] Okay so how do you study for Math and how do you study for English? Is there-

[User] Do paper.

[Assistant] Okay so do a lot of exercises for Math or for English?

[User] Math.

[Assistant] So what about Jonah? Let’s say for WA, how do you prepare yourself for English language WA?


[System] Act as an information elicitation agent for academic interviews.

[User] Do paper.

[Assistant] Okay so do a lot of exercises for Math or for English?

[User] Math.

[Assistant] So what about Jonah? Let’s say for WA, how do you prepare yourself for English language WA?

[User] I don’t.

[Assistant] Okay do you look back at your previous work?


[System] Act as an information elicitation agent for academic interviews.

[User] Math.

[Assistant] So what about Jonah? Let’s say for WA, how do you prepare yourself for English language WA?

[User] I don’t.

[Assistant] Okay do you look back at your previous work?

[User] No.

[Assistant] Okay what about Jack? Do you prepare for WA?


[System] Act as an information elicitation agent for academic interviews.

[User] I don’t.

[Assistant] Okay do you look back at your previous work?

[User] No.

[Assistant] Okay what about Jack? Do you prepare for WA?

[User] I don’t study.

[Assistant] But do y’all study for Math? Science?


[System] Act as an information elicitation agent for academic interviews.

[User] No.

[Assistant] Okay what about Jack? Do you prepare for WA?

[User] I don’t study.

[Assistant] But do y’all study for Math? Science?

[User]
No.

No.

[nods head]

[Assistant] James you were saying you do study for your other subjects so how do you go about studying for the subjects?


[System] Act as an information elicitation agent for academic interviews.

[User] I don’t study.

[Assistant] But do y’all study for Math? Science?

[User]
No.

No.

[nods head]

[Assistant] James you were saying you do study for your other subjects so how do you go about studying for the subjects?

[User] Take out a book and then just start writing.

[Assistant] For Math or for English?


[System] Act as an information elicitation agent for academic interviews.

[User] Take out a book and then just start writing.

[Assistant] For Math or for English?

[User] For Math and Science.

[Assistant] Write what?

[User] Take out assessment book

[Assistant] Okay so do you do that for English then?


[System] Act as an information elicitation agent for academic interviews.

[User] For Math and Science.

[Assistant] Write what?

[User] Take out assessment book

[Assistant] Okay so do you do that for English then?

[User] Math and Science only.

[Assistant] But do you also do that for English?


[System] Act as an information elicitation agent for academic interviews.

[User] Take out assessment book

[Assistant] Okay so do you do that for English then?

[User] Math and Science only.

[Assistant] But do you also do that for English?

[User] [shakes head]

[Assistant] Okay. So that has always been the case for English language preparation or for English WA that has always been the case?


[System] Act as an information elicitation agent for academic interviews.

[User] Laziness.

[Assistant] And if your organizational change project could be perceived as a story, and then I have like a couple of these... who would you say was the protagonist?

[User] (You mean) someone within the organization?

[Assistant] It doesn't have to be a person. It can be whatever you want it to be.

[User] Okay... (oh) boy... OK, Hercules.

[Assistant] Okay, so that was the hero, right? The protagonist?


[System] Act as an information elicitation agent for academic interviews.

[User] (You mean) someone within the organization?

[Assistant] It doesn't have to be a person. It can be whatever you want it to be.

[User] Okay... (oh) boy... OK, Hercules.

[Assistant] Okay, so that was the hero, right? The protagonist?

[User] Yes.

[Assistant] Okay. Who would you say was the antagonist of the story?


[System] Act as an information elicitation agent for academic interviews.

[User] Okay... (oh) boy... OK, Hercules.

[Assistant] Okay, so that was the hero, right? The protagonist?

[User] Yes.

[Assistant] Okay. Who would you say was the antagonist of the story?

[User] The establishment.

[Assistant] And what would you say was the inciting moment that kind of triggered the protagonist to go on this change journey? Maybe it's like something internals, maybe something external.


[System] Act as an information elicitation agent for academic interviews.

[User] Yes.

[Assistant] Okay. Who would you say was the antagonist of the story?

[User] The establishment.

[Assistant] And what would you say was the inciting moment that kind of triggered the protagonist to go on this change journey? Maybe it's like something internals, maybe something external.

[User] Weak succession planning.

[Assistant] What would you say was the biggest conflict during this journey?


[System] Act as an information elicitation agent for academic interviews.

[User] The establishment.

[Assistant] And what would you say was the inciting moment that kind of triggered the protagonist to go on this change journey? Maybe it's like something internals, maybe something external.

[User] Weak succession planning.

[Assistant] What would you say was the biggest conflict during this journey?

[User] Over engineering,

[Assistant] And what would you say was the genre of this story?


[System] Act as an information elicitation agent for academic interviews.

[User] Weak succession planning.

[Assistant] What would you say was the biggest conflict during this journey?

[User] Over engineering,

[Assistant] And what would you say was the genre of this story?

[User] Aha!... Oh, boy. A... Well like the movie imitation game. So it's like, crack the crack the code and solve the puzzle.

[Assistant] Okay, so it's like a mystery, right?


[System] Act as an information elicitation agent for academic interviews.

[User] Over engineering,

[Assistant] And what would you say was the genre of this story?

[User] Aha!... Oh, boy. A... Well like the movie imitation game. So it's like, crack the crack the code and solve the puzzle.

[Assistant] Okay, so it's like a mystery, right?

[User] Yes.

[Assistant] Okay. That's great. What would you say was the moral of this story?


[System] Act as an information elicitation agent for academic interviews.

[User] Aha!... Oh, boy. A... Well like the movie imitation game. So it's like, crack the crack the code and solve the puzzle.

[Assistant] Okay, so it's like a mystery, right?

[User] Yes.

[Assistant] Okay. That's great. What would you say was the moral of this story?

[User] Collaboration, collaboration, collaborate. Yeah. Collaboration. That's one more. I think what that sums it up for you.

[Assistant] Was there a certain darkened version in this story where you know, something good, turned out to be bad or maybe something better not to be good?


[System] Act as an information elicitation agent for academic interviews.

[User] Yes.

[Assistant] Okay. That's great. What would you say was the moral of this story?

[User] Collaboration, collaboration, collaborate. Yeah. Collaboration. That's one more. I think what that sums it up for you.

[Assistant] Was there a certain darkened version in this story where you know, something good, turned out to be bad or maybe something better not to be good?

[User] Conflict can be good.

[Assistant] Was there a certain metaphor that you frequently used to either, you know, talk to your people or maybe describe this whole change journey?


[System] Act as an information elicitation agent for academic interviews.

[User] Collaboration, collaboration, collaborate. Yeah. Collaboration. That's one more. I think what that sums it up for you.

[Assistant] Was there a certain darkened version in this story where you know, something good, turned out to be bad or maybe something better not to be good?

[User] Conflict can be good.

[Assistant] Was there a certain metaphor that you frequently used to either, you know, talk to your people or maybe describe this whole change journey?

[User] The metaphor, I mean, more like... Employee agency, giving agency to employees. Them having a voice not taking over, but then being included.,

[Assistant] And what would you say was your biggest revelation from this story?


[System] Act as an information elicitation agent for academic interviews.

[User] Conflict can be good.

[Assistant] Was there a certain metaphor that you frequently used to either, you know, talk to your people or maybe describe this whole change journey?

[User] The metaphor, I mean, more like... Employee agency, giving agency to employees. Them having a voice not taking over, but then being included.,

[Assistant] And what would you say was your biggest revelation from this story?

[User] Wow, okay... (pauses) I'd say it's an interesting of trying to find revelation for sure. A few more words, but cultural differences between wanting to be a dictator, and wanting a dictator (as your leader) or wanting a hands off leader.

[Assistant] Could you talk me through an anecdote which will demonstrate how did these change recipients behave before the change started?


[System] Act as an information elicitation agent for academic interviews.

[User] The metaphor, I mean, more like... Employee agency, giving agency to employees. Them having a voice not taking over, but then being included.,

[Assistant] And what would you say was your biggest revelation from this story?

[User] Wow, okay... (pauses) I'd say it's an interesting of trying to find revelation for sure. A few more words, but cultural differences between wanting to be a dictator, and wanting a dictator (as your leader) or wanting a hands off leader.

[Assistant] Could you talk me through an anecdote which will demonstrate how did these change recipients behave before the change started?

[User] I think that everyone on the team recognize the need to do something different. So obviously, our project was to create a new talent identification and succession planning framework and process for the company to use. And... We were all on board with that mission. And we were excited to we were a global team, we are excited to work with each other and come up with something better.

[Assistant] Did you see any evidence of comfort or being at ease (uhm...) not perceiving that there's any change needed?


[System] Act as an information elicitation agent for academic interviews.

[User] Wow, okay... (pauses) I'd say it's an interesting of trying to find revelation for sure. A few more words, but cultural differences between wanting to be a dictator, and wanting a dictator (as your leader) or wanting a hands off leader.

[Assistant] Could you talk me through an anecdote which will demonstrate how did these change recipients behave before the change started?

[User] I think that everyone on the team recognize the need to do something different. So obviously, our project was to create a new talent identification and succession planning framework and process for the company to use. And... We were all on board with that mission. And we were excited to we were a global team, we are excited to work with each other and come up with something better.

[Assistant] Did you see any evidence of comfort or being at ease (uhm...) not perceiving that there's any change needed?

[User] I think everybody knew that change was required. I think we were excited to create the change.

[Assistant] Was there a certain awakening moment that you can recall?


[System] Act as an information elicitation agent for academic interviews.

[User] I think that everyone on the team recognize the need to do something different. So obviously, our project was to create a new talent identification and succession planning framework and process for the company to use. And... We were all on board with that mission. And we were excited to we were a global team, we are excited to work with each other and come up with something better.

[Assistant] Did you see any evidence of comfort or being at ease (uhm...) not perceiving that there's any change needed?

[User] I think everybody knew that change was required. I think we were excited to create the change.

[Assistant] Was there a certain awakening moment that you can recall?

[User] I mean, for me, I had my awakening moment, long before the project. In our individual country, I was responsible for using the old framework with leaders. And almost every leader either didn't really understand it, or used it differently. Or was confused by it. So for me, I was having the awakening moments long before we were called on to replace the framework. For me when I got the call to to to take action, I was like, I'm on board, we should we should absolutely be doing this.

[Assistant] And did you see any type of resistance in its when the change was initially announced? Did you see any type of resistance manifesting?


[System] Act as an information elicitation agent for academic interviews.

[User] I think everybody knew that change was required. I think we were excited to create the change.

[Assistant] Was there a certain awakening moment that you can recall?

[User] I mean, for me, I had my awakening moment, long before the project. In our individual country, I was responsible for using the old framework with leaders. And almost every leader either didn't really understand it, or used it differently. Or was confused by it. So for me, I was having the awakening moments long before we were called on to replace the framework. For me when I got the call to to to take action, I was like, I'm on board, we should we should absolutely be doing this.

[Assistant] And did you see any type of resistance in its when the change was initially announced? Did you see any type of resistance manifesting?

[User] Not that much. To be honest. We maybe had one team member internally, who resisted a little bit more than others. But we had we had our internal team, we have, we had a sounding board of high level HR people throughout the world. And we had our group HR, our corporate HR committee, the highest level people in the world. And almost always, they were positive about the need for change. And the way we were going about the change the new framework, so there were pockets of resistance, and maybe some individual elements of the new framework we were proposing, they didn't love. But we took that feedback and did it again and figured it out. So mostly is very much supported by almost everybody.

[Assistant] So how did you communicate this change to recipients? Is there a certain, train of thought that you shared maybe, you know, certain metaphors or certain communication patterns that were aimed that maybe... emphasize benefits or maybe addressing resistance or things like this? Could you walk us through that a little bit?


[System] Act as an information elicitation agent for academic interviews.

[User] Probably a 7.

[Assistant] 7? Okay right now you think about why is it a 7 and then you describe to me. What about Ricky?

[User] 7 also.

[Assistant] 7 also? Okay that’s great what about Raymond? Raymond you joined a little later, but out of 10, 10 as in excellent, wonderful or...how do you feel?

[User] 7.

[Assistant] Oh 7? All of y’all united. What about Ruby?


[System] Act as an information elicitation agent for academic interviews.

[User] 7 also.

[Assistant] 7 also? Okay that’s great what about Raymond? Raymond you joined a little later, but out of 10, 10 as in excellent, wonderful or...how do you feel?

[User] 7.

[Assistant] Oh 7? All of y’all united. What about Ruby?

[User] Around 5.

[Assistant] Okay. So let’s hear the reasons, why is it 7, not 5 not 10 for you?


[System] Act as an information elicitation agent for academic interviews.

[User] 7.

[Assistant] Oh 7? All of y’all united. What about Ruby?

[User] Around 5.

[Assistant] Okay. So let’s hear the reasons, why is it 7, not 5 not 10 for you?

[User] For me the reason why it’s not under 5...I mean it’s a well done tool for us to use it for ourselves, example like essays and stuff. But the reason why I don’t put as very as 10 is because it only spots spelling mistakes and grammar mistakes. It doesn’t really spot the general content of what you’re writing.

[Assistant] Okay, it posts mechanical errors, but not-


[System] Act as an information elicitation agent for academic interviews.

[User] Around 5.

[Assistant] Okay. So let’s hear the reasons, why is it 7, not 5 not 10 for you?

[User] For me the reason why it’s not under 5...I mean it’s a well done tool for us to use it for ourselves, example like essays and stuff. But the reason why I don’t put as very as 10 is because it only spots spelling mistakes and grammar mistakes. It doesn’t really spot the general content of what you’re writing.

[Assistant] Okay, it posts mechanical errors, but not-

[User] It’s not really complete.

[Assistant] Okay, but I thought they can also ...sticky sentences, the other 2 groups always talk to me about the sentences, they help you decide if it’s too long too short.


[System] Act as an information elicitation agent for academic interviews.

[User] For me the reason why it’s not under 5...I mean it’s a well done tool for us to use it for ourselves, example like essays and stuff. But the reason why I don’t put as very as 10 is because it only spots spelling mistakes and grammar mistakes. It doesn’t really spot the general content of what you’re writing.

[Assistant] Okay, it posts mechanical errors, but not-

[User] It’s not really complete.

[Assistant] Okay, but I thought they can also ...sticky sentences, the other 2 groups always talk to me about the sentences, they help you decide if it’s too long too short.

[User] Yeah it will decide for you but usually for myself I don’t replace it sometimes.

[Assistant] Why don’t you replace it?


[System] Act as an information elicitation agent for academic interviews.

[User] It’s not really complete.

[Assistant] Okay, but I thought they can also ...sticky sentences, the other 2 groups always talk to me about the sentences, they help you decide if it’s too long too short.

[User] Yeah it will decide for you but usually for myself I don’t replace it sometimes.

[Assistant] Why don’t you replace it?

[User] Sometimes it feels wrong. It may feel wrong and it may feel right at the same time, but usually it may feel wrong.

[Assistant] Ok, so you talk about that one because I want to understand that a little bit more. By the way if I ask follow up questions it’s not because I don’t believe you or whatever, it’s because I need to understand more, I need to walk in your shoes more.


[System] Act as an information elicitation agent for academic interviews.

[User] Yeah it will decide for you but usually for myself I don’t replace it sometimes.

[Assistant] Why don’t you replace it?

[User] Sometimes it feels wrong. It may feel wrong and it may feel right at the same time, but usually it may feel wrong.

[Assistant] Ok, so you talk about that one because I want to understand that a little bit more. By the way if I ask follow up questions it’s not because I don’t believe you or whatever, it’s because I need to understand more, I need to walk in your shoes more.

[User] I have a question, can we keep the markers?

[Assistant] If that’s helpful, if you want that. Okay, so Ricky why 7? Why not 5, why not 10?


[System] Act as an information elicitation agent for academic interviews.

[User] Sometimes it feels wrong. It may feel wrong and it may feel right at the same time, but usually it may feel wrong.

[Assistant] Ok, so you talk about that one because I want to understand that a little bit more. By the way if I ask follow up questions it’s not because I don’t believe you or whatever, it’s because I need to understand more, I need to walk in your shoes more.

[User] I have a question, can we keep the markers?

[Assistant] If that’s helpful, if you want that. Okay, so Ricky why 7? Why not 5, why not 10?

[User] Basically the same thing as Ryan,

[Assistant] Cannot do that...


[System] Act as an information elicitation agent for academic interviews.

[User] I have a question, can we keep the markers?

[Assistant] If that’s helpful, if you want that. Okay, so Ricky why 7? Why not 5, why not 10?

[User] Basically the same thing as Ryan,

[Assistant] Cannot do that...

[User]
Like it helps you with all your studies and everything, it’s like a general knowledge. Like when you write something about stuff, they just talk about the wrong spelling mistakes, similar to Ryan.

They say that something is wrong, your spelling is wrong, better sentence to use. So it’s like those kind of Youtube ads, Grammarly, something like that one. But the thing is it doesn’t go with the topic, it just suggests you the best answer.

So it’s basically like AI program. Like when you make coffee, the ?? function, it still does the same thing even if there’s nothing being done.

[Assistant] It’s like those coffee machines when there’s no capsule and it’s still trying to make water and all that.


[System] Act as an information elicitation agent for academic interviews.

[User] Basically the same thing as Ryan,

[Assistant] Cannot do that...

[User]
Like it helps you with all your studies and everything, it’s like a general knowledge. Like when you write something about stuff, they just talk about the wrong spelling mistakes, similar to Ryan.

They say that something is wrong, your spelling is wrong, better sentence to use. So it’s like those kind of Youtube ads, Grammarly, something like that one. But the thing is it doesn’t go with the topic, it just suggests you the best answer.

So it’s basically like AI program. Like when you make coffee, the ?? function, it still does the same thing even if there’s nothing being done.

[Assistant] It’s like those coffee machines when there’s no capsule and it’s still trying to make water and all that.

[User] Like when it’s trying to draw but it doesn’t pick up the pen properly but still draws. Nothing comes out because the pen was there.

[Assistant] Okay, wow very much into AI. We’ll talk about that later on, but very quickly out of curiosity do y’all use Scribo also with your schoolwork?


[System] Act as an information elicitation agent for academic interviews.

[User]
Like it helps you with all your studies and everything, it’s like a general knowledge. Like when you write something about stuff, they just talk about the wrong spelling mistakes, similar to Ryan.

They say that something is wrong, your spelling is wrong, better sentence to use. So it’s like those kind of Youtube ads, Grammarly, something like that one. But the thing is it doesn’t go with the topic, it just suggests you the best answer.

So it’s basically like AI program. Like when you make coffee, the ?? function, it still does the same thing even if there’s nothing being done.

[Assistant] It’s like those coffee machines when there’s no capsule and it’s still trying to make water and all that.

[User] Like when it’s trying to draw but it doesn’t pick up the pen properly but still draws. Nothing comes out because the pen was there.

[Assistant] Okay, wow very much into AI. We’ll talk about that later on, but very quickly out of curiosity do y’all use Scribo also with your schoolwork?

[User]
No.

No.

No.

No never, because our teachers don’t support AI.

[Assistant] Okay, your teachers don’t allow for them to be used?


[System] Act as an information elicitation agent for academic interviews.

[User]
No.

No.

No.

No never, because our teachers don’t support AI.

[Assistant] Okay, your teachers don’t allow for them to be used?

[User] Maybe because we can use it to cheat, it does make a point when the teacher doesn’t allow us to use because we use it as our advantage.

[Assistant] ...using ChatGPT.

[User]
Yeah. Could be the same [inaudible] also.

Our school don’t support ChatGPT.

[Assistant] Okay, but anyone using Grammarly, or QuillBot? Quillbot is actually paraphrasing tool, but I hope y’all don’t see Scribo as a cheating thing right, because it’s supposed to be helping...


[System] Act as an information elicitation agent for academic interviews.

[User] Maybe because we can use it to cheat, it does make a point when the teacher doesn’t allow us to use because we use it as our advantage.

[Assistant] ...using ChatGPT.

[User]
Yeah. Could be the same [inaudible] also.

Our school don’t support ChatGPT.

[Assistant] Okay, but anyone using Grammarly, or QuillBot? Quillbot is actually paraphrasing tool, but I hope y’all don’t see Scribo as a cheating thing right, because it’s supposed to be helping...

[User] It’s a tool for you to output your essay.

[Assistant] Yeah, it’s a tool, and like ChatGPT it can be used for good or for bad. How Raymond? Why 7 out of 10?


[System] Act as an information elicitation agent for academic interviews.

[User]
Yeah. Could be the same [inaudible] also.

Our school don’t support ChatGPT.

[Assistant] Okay, but anyone using Grammarly, or QuillBot? Quillbot is actually paraphrasing tool, but I hope y’all don’t see Scribo as a cheating thing right, because it’s supposed to be helping...

[User] It’s a tool for you to output your essay.

[Assistant] Yeah, it’s a tool, and like ChatGPT it can be used for good or for bad. How Raymond? Why 7 out of 10?

[User] Like what Ryan said I think it was okay because it also doesn’t identify the content, only the spelling errors and then [inaudible] write wrong sentence.

[Assistant] I see, okay why not 5 or 4 if it can only pick out-


[System] Act as an information elicitation agent for academic interviews.

[User] It’s a tool for you to output your essay.

[Assistant] Yeah, it’s a tool, and like ChatGPT it can be used for good or for bad. How Raymond? Why 7 out of 10?

[User] Like what Ryan said I think it was okay because it also doesn’t identify the content, only the spelling errors and then [inaudible] write wrong sentence.

[Assistant] I see, okay why not 5 or 4 if it can only pick out-

[User] I’ve only been here for 3 lessons.

[Assistant] Oh okay, so the 3 lessons one whole unit you finished right? The whole unit of writing or something like that? How often have you used it for Scribo?


[System] Act as an information elicitation agent for academic interviews.

[User] Like what Ryan said I think it was okay because it also doesn’t identify the content, only the spelling errors and then [inaudible] write wrong sentence.

[Assistant] I see, okay why not 5 or 4 if it can only pick out-

[User] I’ve only been here for 3 lessons.

[Assistant] Oh okay, so the 3 lessons one whole unit you finished right? The whole unit of writing or something like that? How often have you used it for Scribo?

[User] 2 lessons.

[Assistant] Okay. Can you describe for me so I know where you are in relation to the rest? How do you use Scribo? Do you recall?


[System] Act as an information elicitation agent for academic interviews.

[User] I’ve only been here for 3 lessons.

[Assistant] Oh okay, so the 3 lessons one whole unit you finished right? The whole unit of writing or something like that? How often have you used it for Scribo?

[User] 2 lessons.

[Assistant] Okay. Can you describe for me so I know where you are in relation to the rest? How do you use Scribo? Do you recall?

[User] I type out everything then after that I check for spelling errors and the grammar.

[Assistant] So you just hit the “check” button?


[System] Act as an information elicitation agent for academic interviews.

[User] 2 lessons.

[Assistant] Okay. Can you describe for me so I know where you are in relation to the rest? How do you use Scribo? Do you recall?

[User] I type out everything then after that I check for spelling errors and the grammar.

[Assistant] So you just hit the “check” button?

[User] Then after that I fix it up.

[Assistant] Okay so like in Ryan’s case you said you might decide not to change, not to-


[System] Act as an information elicitation agent for academic interviews.

[User] I type out everything then after that I check for spelling errors and the grammar.

[Assistant] So you just hit the “check” button?

[User] Then after that I fix it up.

[Assistant] Okay so like in Ryan’s case you said you might decide not to change, not to-

[User] Sometimes suggestion wrong, sometimes suggestion don’t want to change.

[Assistant] Can you give me an example when it was wrong?


[System] Act as an information elicitation agent for academic interviews.

[User] Then after that I fix it up.

[Assistant] Okay so like in Ryan’s case you said you might decide not to change, not to-

[User] Sometimes suggestion wrong, sometimes suggestion don’t want to change.

[Assistant] Can you give me an example when it was wrong?

[User] Forget the word already.

[Assistant] Okay no problem. By the way if any point in time there’s a question you’re not comfortable answering, you can just let me know. Or maybe I could be phrasing it very badly. So Ruby, why 5? I think you gave the lowest score.


[System] Act as an information elicitation agent for academic interviews.

[User] Sometimes suggestion wrong, sometimes suggestion don’t want to change.

[Assistant] Can you give me an example when it was wrong?

[User] Forget the word already.

[Assistant] Okay no problem. By the way if any point in time there’s a question you’re not comfortable answering, you can just let me know. Or maybe I could be phrasing it very badly. So Ruby, why 5? I think you gave the lowest score.

[User]
Yeah because there’s some pros and cons to it, for example pros although it can help you give straightforward ideas, but the cons are actually when the grammar issues start to come in, they just randomly put the word and just come in.

So some students blindly just accept accept accept. But then when we check the entire essay again, the grammar is all wrong. Grammar is a bit here and there.

[Assistant] Okay can you give me a specific example?


[System] Act as an information elicitation agent for academic interviews.

[User] Forget the word already.

[Assistant] Okay no problem. By the way if any point in time there’s a question you’re not comfortable answering, you can just let me know. Or maybe I could be phrasing it very badly. So Ruby, why 5? I think you gave the lowest score.

[User]
Yeah because there’s some pros and cons to it, for example pros although it can help you give straightforward ideas, but the cons are actually when the grammar issues start to come in, they just randomly put the word and just come in.

So some students blindly just accept accept accept. But then when we check the entire essay again, the grammar is all wrong. Grammar is a bit here and there.

[Assistant] Okay can you give me a specific example?

[User] I forgot the word already, it’s a long time ago.

[Assistant] Okay. So I hear from y’all that...do you find yourself, whether you accept or not, do you find that your schoolwork is better in terms of grammar? Any changes in there? Of course Raymond is only 3 lessons in.


[System] Act as an information elicitation agent for academic interviews.

[User]
Yeah because there’s some pros and cons to it, for example pros although it can help you give straightforward ideas, but the cons are actually when the grammar issues start to come in, they just randomly put the word and just come in.

So some students blindly just accept accept accept. But then when we check the entire essay again, the grammar is all wrong. Grammar is a bit here and there.

[Assistant] Okay can you give me a specific example?

[User] I forgot the word already, it’s a long time ago.

[Assistant] Okay. So I hear from y’all that...do you find yourself, whether you accept or not, do you find that your schoolwork is better in terms of grammar? Any changes in there? Of course Raymond is only 3 lessons in.

[User] Before or after using?

[Assistant] Before and after can you compare? Any changes? Improvement, not improvement?


[System] Act as an information elicitation agent for academic interviews.

[User] I forgot the word already, it’s a long time ago.

[Assistant] Okay. So I hear from y’all that...do you find yourself, whether you accept or not, do you find that your schoolwork is better in terms of grammar? Any changes in there? Of course Raymond is only 3 lessons in.

[User] Before or after using?

[Assistant] Before and after can you compare? Any changes? Improvement, not improvement?

[User] The before one was better for mine, but after using Scribo it was worser.

[Assistant] Worse? In school or?


[System] Act as an information elicitation agent for academic interviews.

[User] Before or after using?

[Assistant] Before and after can you compare? Any changes? Improvement, not improvement?

[User] The before one was better for mine, but after using Scribo it was worser.

[Assistant] Worse? In school or?

[User] In school also.

[Assistant] Okay, we’ll come back to understanding in what way is it worse, but for the 2 gentlemen who gave it a 7?


[System] Act as an information elicitation agent for academic interviews.

[User] The before one was better for mine, but after using Scribo it was worser.

[Assistant] Worse? In school or?

[User] In school also.

[Assistant] Okay, we’ll come back to understanding in what way is it worse, but for the 2 gentlemen who gave it a 7?

[User] No change from my point of view. Because my English like my grammar and spelling is also very bad so I don’t see any changes. From my point of view.

[Assistant] Sure sure, but...for your WA did you feel that you were more confident, less confident, doing better for your WA?


[System] Act as an information elicitation agent for academic interviews.

[User] In school also.

[Assistant] Okay, we’ll come back to understanding in what way is it worse, but for the 2 gentlemen who gave it a 7?

[User] No change from my point of view. Because my English like my grammar and spelling is also very bad so I don’t see any changes. From my point of view.

[Assistant] Sure sure, but...for your WA did you feel that you were more confident, less confident, doing better for your WA?

[User] Since WA2 was tested on comprehension, so I don’t feel like- I just take average, don’t really have any [inaudible], then my confidence is only [inaudible].

[Assistant] Okay, it’s the same?


[System] Act as an information elicitation agent for academic interviews.

[User] No change from my point of view. Because my English like my grammar and spelling is also very bad so I don’t see any changes. From my point of view.

[Assistant] Sure sure, but...for your WA did you feel that you were more confident, less confident, doing better for your WA?

[User] Since WA2 was tested on comprehension, so I don’t feel like- I just take average, don’t really have any [inaudible], then my confidence is only [inaudible].

[Assistant] Okay, it’s the same?

[User] Yeah it’s just the same.

[Assistant] Okay thank you so much, Ricky how?


[System] Act as an information elicitation agent for academic interviews.

[User] Since WA2 was tested on comprehension, so I don’t feel like- I just take average, don’t really have any [inaudible], then my confidence is only [inaudible].

[Assistant] Okay, it’s the same?

[User] Yeah it’s just the same.

[Assistant] Okay thank you so much, Ricky how?

[User] Slightly better since there are new words, they show you the synonym that you can use. Then I remember them, then after that I put it in the exam.

[Assistant] Oh okay, so your WA was a compo?


[System] Act as an information elicitation agent for academic interviews.

[User] Yeah it’s just the same.

[Assistant] Okay thank you so much, Ricky how?

[User] Slightly better since there are new words, they show you the synonym that you can use. Then I remember them, then after that I put it in the exam.

[Assistant] Oh okay, so your WA was a compo?

[User] Something like that.

[Assistant] Okay, so you managed to use the synonyms in the WA. Did your teachers see any difference during this past term for your common? Did they say anything-


[System] Act as an information elicitation agent for academic interviews.

[User] Slightly better since there are new words, they show you the synonym that you can use. Then I remember them, then after that I put it in the exam.

[Assistant] Oh okay, so your WA was a compo?

[User] Something like that.

[Assistant] Okay, so you managed to use the synonyms in the WA. Did your teachers see any difference during this past term for your common? Did they say anything-

[User] Say my use of word is slightly better.

[Assistant] Okay, that’s good congrats. Raymond? 3 weeks only but what do you feel yourself? Any changes, improvement?


[System] Act as an information elicitation agent for academic interviews.

[User] Something like that.

[Assistant] Okay, so you managed to use the synonyms in the WA. Did your teachers see any difference during this past term for your common? Did they say anything-

[User] Say my use of word is slightly better.

[Assistant] Okay, that’s good congrats. Raymond? 3 weeks only but what do you feel yourself? Any changes, improvement?

[User] [shakes head] Nothing.

[Assistant] Okay fair fair. Ruby I’m very curious why you said worse, now that you’ve gone in this program.


[System] Act as an information elicitation agent for academic interviews.

[User] Say my use of word is slightly better.

[Assistant] Okay, that’s good congrats. Raymond? 3 weeks only but what do you feel yourself? Any changes, improvement?

[User] [shakes head] Nothing.

[Assistant] Okay fair fair. Ruby I’m very curious why you said worse, now that you’ve gone in this program.

[User] Because before when I started this Scribo thing, I was passing my English exam. Then suddenly I used Scribo and it just went downhill.

[Assistant] Okay, the exam was in WA right, sometimes there’s a difference between Sec 2 and Sec 3, could it be because of the difference from Sec 2 to Sec 3?


[System] Act as an information elicitation agent for academic interviews.

[User] [shakes head] Nothing.

[Assistant] Okay fair fair. Ruby I’m very curious why you said worse, now that you’ve gone in this program.

[User] Because before when I started this Scribo thing, I was passing my English exam. Then suddenly I used Scribo and it just went downhill.

[Assistant] Okay, the exam was in WA right, sometimes there’s a difference between Sec 2 and Sec 3, could it be because of the difference from Sec 2 to Sec 3?

[User] I’m not sure.

[Assistant] Okay, so what was your WA this time?


[System] Act as an information elicitation agent for academic interviews.

[User] Because before when I started this Scribo thing, I was passing my English exam. Then suddenly I used Scribo and it just went downhill.

[Assistant] Okay, the exam was in WA right, sometimes there’s a difference between Sec 2 and Sec 3, could it be because of the difference from Sec 2 to Sec 3?

[User] I’m not sure.

[Assistant] Okay, so what was your WA this time?

[User] This time was not compre, not compo, was planned response. I tried to use the words from Scribo but then when the teacher gave me the feedback, she said some of the grammar was wrong.

[Assistant] Okay, planned response, that sounds- is it like