| [ | |
| { | |
| "question": "Where can I find the sizing chart for Nike shoes?", | |
| "answer": "You can find the sizing chart on the product page under 'Size Guide' or visit https://www.nike.com/size-fit." | |
| }, | |
| { | |
| "question": "How do I track my Nike order?", | |
| "answer": "Log in to your Nike account, go to 'Orders', select your order, and click 'Track Order'. You'll see the current shipping status." | |
| }, | |
| { | |
| "question": "What is Nike's return policy?", | |
| "answer": "Nike accepts returns within 30 days of receipt for most products. Items must be in new condition and in the original packaging." | |
| }, | |
| { | |
| "question": "Can I exchange my Nike shoes for a different size?", | |
| "answer": "Yes, you can exchange for a different size through the returns process on your Nike account or by contacting customer support." | |
| }, | |
| { | |
| "question": "Do Nike shoes come with a warranty?", | |
| "answer": "Nike products have a warranty against manufacturing defects. For details, check https://www.nike.com/help/a/product-warranty." | |
| }, | |
| { | |
| "question": "How do I cancel my Nike order?", | |
| "answer": "If your order hasn’t shipped, you can cancel it from your account under 'Orders'. If it has shipped, you’ll need to return it once delivered." | |
| }, | |
| { | |
| "question": "Does Nike ship internationally?", | |
| "answer": "Yes, Nike ships to select countries. You can check availability and shipping fees by selecting your country at the bottom of the website." | |
| }, | |
| { | |
| "question": "Why is my Nike promo code not working?", | |
| "answer": "Promo codes may have expiration dates, be limited to certain products, or require a minimum purchase. Check the terms and conditions of the code." | |
| }, | |
| { | |
| "question": "How do I clean my Nike running shoes?", | |
| "answer": "Remove excess dirt, wash with mild soap and water, and air dry. Avoid using a washing machine or dryer to maintain the shoe’s quality." | |
| }, | |
| { | |
| "question": "Can I pre-order Nike limited edition shoes?", | |
| "answer": "Some limited edition shoes may be available for pre-order. Check the product page or Nike SNKRS app for availability and instructions." | |
| }, | |
| { | |
| "question": "How long does shipping take for Nike orders?", | |
| "answer": "Shipping times vary by location. Standard shipping typically takes 3-7 business days, while express shipping options are faster." | |
| }, | |
| { | |
| "question": "Can I change the shipping address after placing an order?", | |
| "answer": "You can change your shipping address if the order hasn’t shipped yet. Go to 'Orders' in your account or contact customer support immediately." | |
| }, | |
| { | |
| "question": "Are Nike gift cards available?", | |
| "answer": "Yes, Nike offers digital and physical gift cards that can be purchased online or at select stores." | |
| }, | |
| { | |
| "question": "How do I return a Nike online purchase to a store?", | |
| "answer": "Bring the item and order confirmation to a Nike store. Store staff can process the return for you." | |
| }, | |
| { | |
| "question": "What payment methods does Nike accept?", | |
| "answer": "Nike accepts major credit cards, PayPal, Apple Pay, and gift cards. Availability may vary by country." | |
| } | |
| ] | |