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values | reference_intent stringclasses 43
values | reference_sentiment stringclasses 0
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classes | has_gold_summary bool 1
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classes | has_gold_sentiment bool 1
class | has_gold_resolution bool 1
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class | transcript_tokens int32 478 1.17k | input_tokens int32 512 1.2k | expected_max_new_tokens int32 104 114 | prefill_ratio_estimate float64 0.83 0.91 | decode_ratio_estimate float64 0.09 0.17 | static_prefix_tokens int32 34 34 | static_prefix_reuse float64 0.03 0.07 | length_bucket stringclasses 2
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Taskmaster3-train-3745 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I am trying to purchase movie tickets for tonight. Can you help me with that?
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I have been looking forward to going to the movies with mom and dad as I have not seen them for a long time so I am a bit excited
ASSISTANT: Great. Ca... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am trying to purchase movie tickets for tonight. Can you help me with that?
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I have... | null | null | null | null | null | null | false | false | false | false | false | 547 | 581 | 105 | 0.846939 | 0.153061 | 34 | 0.05852 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-659 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like to find hotel for my summer vacation.
ASSISTANT: Hello! How can I help you. Okay where would you like to go on your summer vacation?
USER: Naples, Florida.
ASSISTANT: Okay and when were you planning on going? Do you have any preferences for the hotel?
USER: Yes. Hotel should be walking distance f... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like to find hotel for my summer vacation.
ASSISTANT: Hello! How can I help you. Okay where would you like to go on your summer vacation?
USER: Naples, Florid... | null | null | null | null | null | null | false | false | false | false | false | 510 | 544 | 104 | 0.839506 | 0.160494 | 34 | 0.0625 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-82 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I saw The Addams Family yesterday. I didn't care for the way they animated it; it's too fake looking and doesn't appeal to me the way the one with real actors did. And yet, Maleficent had an opposite effect on me; it took a cartoon story and put real actors into it, and I just wanted to leave the theater. There w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I saw The Addams Family yesterday. I didn't care for the way they animated it; it's too fake looking and doesn't appeal to me the way the one with real actors did. And ye... | null | null | null | null | null | null | false | false | false | false | false | 1,050 | 1,084 | 112 | 0.906355 | 0.093645 | 34 | 0.031365 | 1k_2k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1160 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Oh, I see. I've never been fishing, but I do enjoy watching it on TV.
ASSISTANT: It's a lot of fun. You should try it sometime. What do you like to watch on TV?
USER: I don't have cable, so I mostly just watch Netflix and Hulu. What about you?
ASSISTANT: I got it. I only watch Netflix. Do you have any interest in... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Oh, I see. I've never been fishing, but I do enjoy watching it on TV.
ASSISTANT: It's a lot of fun. You should try it sometime. What do you like to watch on TV?
USER: I d... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 648 | 682 | 106 | 0.865482 | 0.134518 | 34 | 0.049853 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-613 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like help finding a hotel in New Orleans.
ASSISTANT: I can help you with your hotel search in New Orleans.
USER: I would like to stay from March 5th to March 10th.
ASSISTANT: Okay, check in date March 5th check out date March 10th a five-night stay.
USER: There will also be two people staying in the r... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like help finding a hotel in New Orleans.
ASSISTANT: I can help you with your hotel search in New Orleans.
USER: I would like to stay from March 5th to March ... | null | null | null | null | null | null | false | false | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-3 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That would be nice. I love to cook. What do you like to do in your spare time?
ASSISTANT: I enjoy dressing up and going out to eat. I think I'll be famous someday.
USER: That sounds like a lot of fun. What kind of food do you dress up as? I love Italian.
ASSISTANT: I love italian as well. I usually dress up in co... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That would be nice. I love to cook. What do you like to do in your spare time?
ASSISTANT: I enjoy dressing up and going out to eat. I think I'll be famous someday.
USER: ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 549 | 583 | 105 | 0.847384 | 0.152616 | 34 | 0.058319 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2989 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, this is Moli. Hi, Would you like to help finding a flight to California?
ASSISTANT: What part of California?
USER: Northridge, San Diego.
ASSISTANT: What date were you looking to leave?
USER: Yeah, I have a work trip on coming Febuary 2017. And could you please find a commercial flight for me? And could you p... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, this is Moli. Hi, Would you like to help finding a flight to California?
ASSISTANT: What part of California?
USER: Northridge, San Diego.
ASSISTANT: What date were yo... | null | null | null | null | null | null | false | false | false | false | false | 612 | 646 | 106 | 0.859043 | 0.140957 | 34 | 0.052632 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3584 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like help in finding a flight to Orlando, Florida.
ASSISTANT: Okay, and what do you need in a flight?
USER: I need one coach ticket.
ASSISTANT: Okay, when you're leaving?
USER: I'd like to leave on Friday, February 3rd.
ASSISTANT: And come back on?
USER: Tuesday, February 7th.
ASSISTANT: Okay, and wha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like help in finding a flight to Orlando, Florida.
ASSISTANT: Okay, and what do you need in a flight?
USER: I need one coach ticket.
ASSISTANT: Okay, when you... | null | null | null | null | null | null | false | false | false | false | false | 481 | 515 | 104 | 0.831987 | 0.168013 | 34 | 0.066019 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-385 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I moved to Las Vegas, Nevada. I love it here. What about you?
ASSISTANT: I've never been there, but I've always wanted to go. I live in New York City.
USER: I have never been to New York. I would love to go one day. What do you do for a living?
ASSISTANT: I work in an office. It's boring, but it pays the bills. H... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I moved to Las Vegas, Nevada. I love it here. What about you?
ASSISTANT: I've never been there, but I've always wanted to go. I live in New York City.
USER: I have never ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 576 | 610 | 105 | 0.853147 | 0.146853 | 34 | 0.055738 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
ABCD-train-2819 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hello and thank you for contacting us. How may I help you?
USER: Hi there. I made an order, but I changed my mind on it. I was hoping to get a refund.
ASSISTANT: Sure thing, I should be able to help you with that. Can I please have your First and Last name?
USER: yes, it's Albert Sanders.
ASSISTANT: Thank yo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hello and thank you for contacting us. How may I help you?
USER: Hi there. I made an order, but I changed my mind on it. I was hoping to get a refund.
ASSISTANT: Sur... | {"intent": "refund_initiate", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | refund_initiate | null | null | null | false | true | false | false | false | 555 | 589 | 105 | 0.848703 | 0.151297 | 34 | 0.057725 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
SalesBot-train-260 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a lot of fun. Do you have a favorite game to play with your friends?
ASSISTANT: I like to play billiards with my friends. It is a great way to socialize.
USER: I agree. It's a good way to get together with friends and have fun. What else do you like to do?
ASSISTANT: I also like to go to the movi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a lot of fun. Do you have a favorite game to play with your friends?
ASSISTANT: I like to play billiards with my friends. It is a great way to socialize.... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-1884 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'd like to find out if the movie 1917 is playing at the AMC Boston Common movie theater\r
ASSISTANT: Sure, I can help you with that. Is there a specific time you'd like to see the movie?
USER: Yes, 9 PM please.
ASSISTANT: Okay, I just checked and it is playing at the AMC Boston Common at 9 PM.
USER: Great, I'd l... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find out if the movie 1917 is playing at the AMC Boston Common movie theater\r
ASSISTANT: Sure, I can help you with that. Is there a specific time you'd like ... | null | null | null | null | null | null | false | false | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-419 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a lot of fun. What do you like to do in your spare time?
ASSISTANT: I like to spend time with my family. We have a big house so we have lots of room for activities.
USER: That's great. I love spending time with family as well. Do you have any hobbies?
ASSISTANT: Yes, I love to cook and bake. I al... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a lot of fun. What do you like to do in your spare time?
ASSISTANT: I like to spend time with my family. We have a big house so we have lots of room for ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 598 | 632 | 105 | 0.857531 | 0.142469 | 34 | 0.053797 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2337 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in San Francisco, California.
ASSISTANT: Okay.
USER: Great. I need for two adults.
ASSISTANT: I can help you.
USER: Okay.
ASSISTANT: What else?
USER: Do you have something in the Richmond District?
ASSISTANT: Yes I do.
USER: Great. Do you have a four-star hotel?
ASSISTANT: What else?... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in San Francisco, California.
ASSISTANT: Okay.
USER: Great. I need for two adults.
ASSISTANT: I can help you.
USER: Okay.
ASSISTANT: What el... | null | null | null | null | null | null | false | false | false | false | false | 708 | 742 | 107 | 0.873969 | 0.126031 | 34 | 0.045822 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2140 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello, can I book 2 movie tickets for tonight?
ASSISTANT: Sure, May I know which location you prefer?
USER: Spring Hills Kansas.
ASSISTANT: Ok, let me check on the movie list here. So I have found 5 movies playing for tonight, Do you have a specific movie in mind or do you want to hear the list of the movies?
USE... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, can I book 2 movie tickets for tonight?
ASSISTANT: Sure, May I know which location you prefer?
USER: Spring Hills Kansas.
ASSISTANT: Ok, let me check on the movie ... | null | null | null | null | null | null | false | false | false | false | false | 583 | 617 | 105 | 0.854571 | 0.145429 | 34 | 0.055105 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2091 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: i am looking for a place to stay. The hotel should be in the type of guesthouse and should be in the east.
ASSISTANT: There are several to choose from. Is there a price range you are looking for?
USER: Yes, I'm on food stamps and I can only afford the cheapest place.
ASSISTANT: There are 3 guesthouses available. ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: i am looking for a place to stay. The hotel should be in the type of guesthouse and should be in the east.
ASSISTANT: There are several to choose from. Is there a price r... | null | null | null | null | null | null | false | false | false | false | false | 489 | 523 | 104 | 0.834131 | 0.165869 | 34 | 0.06501 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2741 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I would like to arrange a flight.
ASSISTANT: Okay.
USER: Okay. I'm going to Athens, Greece on 24th.
ASSISTANT: Sounds good. Is it March 24th?
USER: Yes and I'll be returning on March 31st, so I'll need a return flight as well.
ASSISTANT: Okay.
USER: I'd prefer it to be sometime in the morning or afternoon for... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I would like to arrange a flight.
ASSISTANT: Okay.
USER: Okay. I'm going to Athens, Greece on 24th.
ASSISTANT: Sounds good. Is it March 24th?
USER: Yes and I'll be re... | null | null | null | null | null | null | false | false | false | false | false | 638 | 672 | 106 | 0.863753 | 0.136247 | 34 | 0.050595 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3288 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need a flight to Los Angeles.
ASSISTANT: Okay to Los Angeles International. From where?
USER: New York LaGuardia.
ASSISTANT: Okay from LaGuardia. What else can you tell me?
USER: Leave on March 1st, return on March 4th. First class. I'd like to leave in the morning.
ASSISTANT: Okay. Mar 1st to Mar 4th. Then fir... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need a flight to Los Angeles.
ASSISTANT: Okay to Los Angeles International. From where?
USER: New York LaGuardia.
ASSISTANT: Okay from LaGuardia. What else can you tell... | null | null | null | null | null | null | false | false | false | false | false | 570 | 604 | 105 | 0.851904 | 0.148096 | 34 | 0.056291 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1034 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, I'd like to check out some options for movies I am interested in seeing tonight, any suggestions?
ASSISTANT: Sure! do you already have an idea about what type of movie you want to see?
USER: I really like comedies, but I am also into action pics too.
ASSISTANT: Ok, two options come to mind, the first is a Com... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to check out some options for movies I am interested in seeing tonight, any suggestions?
ASSISTANT: Sure! do you already have an idea about what type of movi... | null | null | null | null | null | null | false | false | false | false | false | 640 | 674 | 106 | 0.864103 | 0.135897 | 34 | 0.050445 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-737 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's good to know. I live on the Gulf of Mexico so I'm not too worried.
ASSISTANT: That's awesome! I've always wanted to visit the gulf of mexico. Have you ever been to Cuba?
USER: No, I haven't, but I would love to go one day. I hear it's beautiful.
ASSISTANT: It really is. It's one of the most popular tour... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's good to know. I live on the Gulf of Mexico so I'm not too worried.
ASSISTANT: That's awesome! I've always wanted to visit the gulf of mexico. Have you ever been ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 633 | 667 | 106 | 0.862872 | 0.137128 | 34 | 0.050975 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-748 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello. I want you to find out if two movies released several months ago are still play in local cinemas.
ASSISTANT: Okay. What is your first movie choice?
USER: The film, Harriet.
ASSISTANT: Searching. The film, Harriet, is only playing at one local theater: Colonial Park Cinema.
USER: What are the playing times ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I want you to find out if two movies released several months ago are still play in local cinemas.
ASSISTANT: Okay. What is your first movie choice?
USER: The film,... | null | null | null | null | null | null | false | false | false | false | false | 615 | 649 | 106 | 0.859603 | 0.140397 | 34 | 0.052388 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1761 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to order tickets for a movie to watch with my wife.
ASSISTANT: That sounds great! What kind of movie do you want to see?
USER: We want to see a good drama movie.
ASSISTANT: There are a couple of dramas playing in theaters now. Would you be interested in "Little Women" or "1917"?
USER: 1917 sounds interesti... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to order tickets for a movie to watch with my wife.
ASSISTANT: That sounds great! What kind of movie do you want to see?
USER: We want to see a good drama movie.
A... | null | null | null | null | null | null | false | false | false | false | false | 600 | 634 | 105 | 0.857916 | 0.142084 | 34 | 0.053628 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-620 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I have a Honda civic and I love it. It's the best car I've ever owned.
ASSISTANT: That's good to hear. Do you have any hobbies that you like to do in your spare time?
USER: I like to sing and play video games. What about you? What kind of hobbies do you have?
ASSISTANT: I love to rock climb! It's one of my favori... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I have a Honda civic and I love it. It's the best car I've ever owned.
ASSISTANT: That's good to hear. Do you have any hobbies that you like to do in your spare time?
USE... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 530 | 564 | 104 | 0.844311 | 0.155689 | 34 | 0.060284 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1186 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't want her to think I'm flirting with her when I'm really not.
ASSISTANT: That's a good way to look at it. What do you like to do in your spare time?
USER: I like to spend time with my family and play video games. What about you? Do you have any hobbies?
ASSISTANT: I spend a lot of time outdoors. I love to ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't want her to think I'm flirting with her when I'm really not.
ASSISTANT: That's a good way to look at it. What do you like to do in your spare time?
USER: I like t... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 578 | 612 | 105 | 0.853556 | 0.146444 | 34 | 0.055556 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-690 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a hotel in the moderate price range. I definitely want a hotel, not a guesthouse.
ASSISTANT: Of course. There are two hotels in the north and one in the centre of town. Do you have a preference?
USER: Is there anything to the west, preferably with a 4 star rating?
ASSISTANT: I'm sorry but nothing ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a hotel in the moderate price range. I definitely want a hotel, not a guesthouse.
ASSISTANT: Of course. There are two hotels in the north and one in the c... | null | null | null | null | null | null | false | false | false | false | false | 566 | 600 | 105 | 0.851064 | 0.148936 | 34 | 0.056667 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-217 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I know what you mean. I'm pretty conservative when it comes to politics, so I don't like to borrow things.
ASSISTANT: I can understand that. Politics can be very stressful. Do you have any hobbies?
USER: I like to play video games. What about you? What do you like to do in your spare time?
ASSISTANT: I enjoy play... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I know what you mean. I'm pretty conservative when it comes to politics, so I don't like to borrow things.
ASSISTANT: I can understand that. Politics can be very stressfu... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2519 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to get a flight to San Jose, California.
ASSISTANT: From where will you be departing from?
USER: Any one of the airports in the New York City area.
ASSISTANT: When will you be departing?
USER: On monday.
ASSISTANT: When will you be returning?
USER: The following Saturday.
ASSISTANT: Any preferences o... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to get a flight to San Jose, California.
ASSISTANT: From where will you be departing from?
USER: Any one of the airports in the New York City area.
ASSISTANT... | null | null | null | null | null | null | false | false | false | false | false | 528 | 562 | 104 | 0.843844 | 0.156156 | 34 | 0.060498 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1592 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, I do. I work at a children's library. What do you do for a living?
ASSISTANT: Do you have anything else?
USER: Can you help me find attractions to visit?
ASSISTANT: What city are you interested in?
USER: I'm looking for child-friendly attractions near SF.
ASSISTANT: I have [count] attractions you may like. F... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, I do. I work at a children's library. What do you do for a living?
ASSISTANT: Do you have anything else?
USER: Can you help me find attractions to visit?
ASSISTANT: ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 652 | 686 | 106 | 0.866162 | 0.133838 | 34 | 0.049563 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3666 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: How can I help you?
USER: Hi, today I need your help sending up a round trip flight from Miami to Berlin.
ASSISTANT: I can help you with your flight reservation.
USER: Great.
ASSISTANT: When will you be traveling to Berlin?
USER: I'm looking to travel to Berlin on this Sunday which I believe the... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: How can I help you?
USER: Hi, today I need your help sending up a round trip flight from Miami to Berlin.
ASSISTANT: I can help you with your flight res... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2078 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Good morning. I would appreicate your assistance in finding a movie to see later this evening.
ASSISTANT: I would be more than happy to assist you. In what area would you like to see a movie?
USER: I live in Spring Hills, Kansas.
ASSISTANT: I am showing there are two theaters in this area: AMC Holiday Theater and... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Good morning. I would appreicate your assistance in finding a movie to see later this evening.
ASSISTANT: I would be more than happy to assist you. In what area would you... | null | null | null | null | null | null | false | false | false | false | false | 506 | 540 | 104 | 0.838509 | 0.161491 | 34 | 0.062963 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1475 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to find the hotel for my summer vacation, please. Naples, Florida on the beach, please. I'd like it to be a resort-style hotel probably 4-stars and up, and I'd like to spend about $300 per night or less.
ASSISTANT: Sounds beautiful. When were you planning on going?
USER: June 16th to June 19th, 2017.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to find the hotel for my summer vacation, please. Naples, Florida on the beach, please. I'd like it to be a resort-style hotel probably 4-stars and up, and I... | null | null | null | null | null | null | false | false | false | false | false | 551 | 585 | 105 | 0.847826 | 0.152174 | 34 | 0.05812 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-391 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I know what you mean. I hate it when I get bitten by them. Do you have any pets?
ASSISTANT: Yes, I have a dog and a cat. What about you? What kind of pets do you have?
USER: I have two dogs and two cats. They're all rescues from the shelter.
ASSISTANT: That's so nice of you to rescue them. Do they get along wi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I know what you mean. I hate it when I get bitten by them. Do you have any pets?
ASSISTANT: Yes, I have a dog and a cat. What about you? What kind of pets do you have?
... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 995 | 1,029 | 112 | 0.90184 | 0.09816 | 34 | 0.033042 | 1k_2k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1995 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't think she heard me. I think she just didn't want to talk to me.
ASSISTANT: I'm sorry to hear that. I hope you find a way to make it up to her.
USER: I hope so too. I've been trying to get a new job so I can travel more.
ASSISTANT: That's a good idea. Traveling is so much fun. Where would you like to go?
U... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't think she heard me. I think she just didn't want to talk to me.
ASSISTANT: I'm sorry to hear that. I hope you find a way to make it up to her.
USER: I hope so too... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 522 | 556 | 104 | 0.842424 | 0.157576 | 34 | 0.061151 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2275 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in Nashville, Tennessee.
ASSISTANT: Okay, what else can you tell me?
USER: I would like the the price to not be over $100 a night.
ASSISTANT: Okay and what else?
USER: I would like the hotel to be a two-bedroom.
ASSISTANT: Okay.
USER: I would like a refrigerator.
ASSISTANT: Alright.
... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in Nashville, Tennessee.
ASSISTANT: Okay, what else can you tell me?
USER: I would like the the price to not be over $100 a night.
ASSISTANT... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-646 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's good to know. I live on the Gulf of Mexico, so I'm not too worried.
ASSISTANT: I have been to the gulf of mexico a few times. It is beautiful. Do you have any hobbies?
USER: I like to play video games. I play a lot of League of Legends. What about you?
ASSISTANT: I love video games! I also like to read.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's good to know. I live on the Gulf of Mexico, so I'm not too worried.
ASSISTANT: I have been to the gulf of mexico a few times. It is beautiful. Do you have any ho... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 640 | 674 | 106 | 0.864103 | 0.135897 | 34 | 0.050445 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-1333 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need lodging in Cambridge that has free parking. I don't need internet, though. What have you got?
ASSISTANT: We have 29 entries that match your criteria. Do you have any other preferences?
USER: I also need free parking included and I would like it to be a hotel.
ASSISTANT: The ashley hotel in the north has fr... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need lodging in Cambridge that has free parking. I don't need internet, though. What have you got?
ASSISTANT: We have 29 entries that match your criteria. Do you have a... | null | null | null | null | null | null | false | false | false | false | false | 499 | 533 | 104 | 0.836735 | 0.163265 | 34 | 0.06379 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3800 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi.
ASSISTANT: Hello. How can I help you?
USER: I would like to ask you to give me some help finding a flight to Berlin in July.
ASSISTANT: I'm happy to help you book your plane tickets today. I'm showing that you are located in Houston right now, is that where you want to fly out from?
USER: Cool. Yeah, I'm flyi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi.
ASSISTANT: Hello. How can I help you?
USER: I would like to ask you to give me some help finding a flight to Berlin in July.
ASSISTANT: I'm happy to help you book you... | null | null | null | null | null | null | false | false | false | false | false | 522 | 556 | 104 | 0.842424 | 0.157576 | 34 | 0.061151 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-588 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey there, I was hoping to buy movie tickets for something playing tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I am so excited to finally get to go to the movies, it's been so long.
ASSISTANT: Great. Can you tell me the city and state where you plan to see the mo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey there, I was hoping to buy movie tickets for something playing tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I am so ... | null | null | null | null | null | null | false | false | false | false | false | 522 | 556 | 104 | 0.842424 | 0.157576 | 34 | 0.061151 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2983 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm looking for a flight.
ASSISTANT: I can help with that.
USER: Great, I'm flying to San Diego.
ASSISTANT: Okay, San Diego international? I see you're in NYC. I see you're in NYC.
USER: Yes.
ASSISTANT: Which airport?
USER: I think JFK I'd like to fly out of.
ASSISTANT: Okay, So from JFK to San Diego?
USER: Corre... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a flight.
ASSISTANT: I can help with that.
USER: Great, I'm flying to San Diego.
ASSISTANT: Okay, San Diego international? I see you're in NYC. I see you'... | null | null | null | null | null | null | false | false | false | false | false | 858 | 892 | 109 | 0.891109 | 0.108891 | 34 | 0.038117 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1736 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm going to have to get it fixed. I work 60 hrs a week at a restaurant.
ASSISTANT: That's a lot of hours. Do you have any hobbies to take your mind off of it?
USER: I like to play video games. What about you? What do you like to do for fun?
ASSISTANT: I like playing video games as well. I also like going to the ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm going to have to get it fixed. I work 60 hrs a week at a restaurant.
ASSISTANT: That's a lot of hours. Do you have any hobbies to take your mind off of it?
USER: I li... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2251 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like help finding a hotel in New Orleans. How can I buy?
ASSISTANT: Okay, I can help.
USER: Okay. Great. There will be 12 of us traveling, So we need to find hotel that has at least 12 rooms. Actually, six rooms. There will be We're couples, So there We just need six rooms for 12 of us. We're looking to t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like help finding a hotel in New Orleans. How can I buy?
ASSISTANT: Okay, I can help.
USER: Okay. Great. There will be 12 of us traveling, So we need to find hote... | null | null | null | null | null | null | false | false | false | false | false | 1,024 | 1,058 | 112 | 0.904274 | 0.095726 | 34 | 0.032136 | 1k_2k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2063 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I would like to find a cheap indian restaurant to dine at.
ASSISTANT: There are 4 cheap Indian restaurants in town. Do you prefer to go to a specific area of town?
USER: Yes, I want to go in Cambridge and I will need the address, postcode, and area to find it.
ASSISTANT: There are 4 restaurants that meet your req... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find a cheap indian restaurant to dine at.
ASSISTANT: There are 4 cheap Indian restaurants in town. Do you prefer to go to a specific area of town?
USER: ... | null | null | null | null | null | null | false | false | false | false | false | 507 | 541 | 104 | 0.83876 | 0.16124 | 34 | 0.062847 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1754 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need a 2 star hotel with free parking.
ASSISTANT: What area of town are you wanting to stay in? What is your price range?
USER: It can be anywhere in town, but I'd like the hotel to be in the cheap price range if possible.
ASSISTANT: It would seem there are no cheap 2 star hotels that offer free parking. Would ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need a 2 star hotel with free parking.
ASSISTANT: What area of town are you wanting to stay in? What is your price range?
USER: It can be anywhere in town, but I'd like... | null | null | null | null | null | null | false | false | false | false | false | 701 | 735 | 107 | 0.872922 | 0.127078 | 34 | 0.046259 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-466 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi there. How are you today? Good.
ASSISTANT: Okay.
USER: Can you find me a hotel in New York City?
ASSISTANT: I can help you with that. Anything else?
USER: The dates would be March 12th to March 5th.
ASSISTANT: Okay.
USER: And I would like it near Times Square.
ASSISTANT: Okay.
USER: I need it to be around $275... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi there. How are you today? Good.
ASSISTANT: Okay.
USER: Can you find me a hotel in New York City?
ASSISTANT: I can help you with that. Anything else?
USER: The dates wo... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3397 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hello, I'd like to get some info about a restaurant in Cambridge!
ASSISTANT: OK, do you need information on a specific restaurant or do you want me to run a search?
USER: I want an expensive indian restaurant, please.
ASSISTANT: I have 14 entries showing. Would you like a certain area of town or I could recommend... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'd like to get some info about a restaurant in Cambridge!
ASSISTANT: OK, do you need information on a specific restaurant or do you want me to run a search?
USER:... | null | null | null | null | null | null | false | false | false | false | false | 524 | 558 | 104 | 0.8429 | 0.1571 | 34 | 0.060932 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2728 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I need to find a flight from Houston, Texas to London, England.
ASSISTANT: Okay.
USER: It'll be one person, round-trip.
ASSISTANT: Alright, so there are multiple airports in London. Which one? Can you speak louder? I can't hear you.
USER: One second, please. Bush Airport. How about the London City Airport?... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I need to find a flight from Houston, Texas to London, England.
ASSISTANT: Okay.
USER: It'll be one person, round-trip.
ASSISTANT: Alright, so there are multiple a... | null | null | null | null | null | null | false | false | false | false | false | 709 | 743 | 107 | 0.874118 | 0.125882 | 34 | 0.04576 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SGD-train-1219 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: Hello! We will be on vacation for a week. So, we are looking out for some good events for relaxation. Please can you find me some good events?
ASSISTANT: Sure, I will do that for you. What type of event you are looking for like Music, Sports etc? Do you opt for a specific city where the event occurs?
USER: Yup! I... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello! We will be on vacation for a week. So, we are looking out for some good events for relaxation. Please can you find me some good events?
ASSISTANT: Sure, I will do ... | null | null | null | null | null | null | false | false | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
SalesBot-train-1675 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I love shopping there too! It's so convenient to get all my groceries there.
ASSISTANT: Yes, it is convenient. I like to shop there because I can get my kids to go with me. Do you have kids?
USER: I've found [count] stores if you have any kids. [stylist_name] has a [category] called [attraction_name].
ASSISTANT... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I love shopping there too! It's so convenient to get all my groceries there.
ASSISTANT: Yes, it is convenient. I like to shop there because I can get my kids to go with ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 526 | 560 | 104 | 0.843373 | 0.156627 | 34 | 0.060714 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-510 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Wow, I didn't know that. Do you have any hobbies? I like to read.
ASSISTANT: Yes, I love to read as well. I also like to knit and crochet. What about you?
USER: I like knitting too, but I'm not very good at it. I'm more of an ebook reader.
ASSISTANT: I like ebooks as well, but it's hard to read them on my tablet.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Wow, I didn't know that. Do you have any hobbies? I like to read.
ASSISTANT: Yes, I love to read as well. I also like to knit and crochet. What about you?
USER: I like kn... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 632 | 666 | 106 | 0.862694 | 0.137306 | 34 | 0.051051 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2507 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I am trying to find a a round-trip commercial flight from Miami to Paris.
ASSISTANT: I'm happy to help you in booking your plane tickets today. What are the depart and return dates that you need?
USER: I'm leaving July 2nd, and I'm going to be returning on July 7th. I want to leave at around noon and retur... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I am trying to find a a round-trip commercial flight from Miami to Paris.
ASSISTANT: I'm happy to help you in booking your plane tickets today. What are the depart... | null | null | null | null | null | null | false | false | false | false | false | 551 | 585 | 105 | 0.847826 | 0.152174 | 34 | 0.05812 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2467 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a hotel in the south, and I'd like cheaper options please.
ASSISTANT: I've found the rosa's bed and breakfast which is a cheap guesthouse in the South. Would that work for you?
USER: Does it have a star of 4?
ASSISTANT: Yes it does.
USER: Great. Do they also offer free wifi?
ASSISTANT: They sure d... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a hotel in the south, and I'd like cheaper options please.
ASSISTANT: I've found the rosa's bed and breakfast which is a cheap guesthouse in the South. Wo... | null | null | null | null | null | null | false | false | false | false | false | 529 | 563 | 104 | 0.844078 | 0.155922 | 34 | 0.060391 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-324 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to see a movie tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: What is playing at Boulevard 14 Cinema in Petaluma, California.
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
USER: Can you explain to me a bit of what the... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to see a movie tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: What is playing at Boulevard 14 Cinema in Petaluma, California.
ASSISTANT: OK. Bou... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-655 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I'd like to find a hotel room for my medication.
ASSISTANT: Hi. How can I help you? Okay, What else can you tell me about this hotel that you are looking for?
USER: I'll be staying in Naples, Florida.
ASSISTANT: Okay.
USER: And, I'd like it to be on the beachfront, please.
ASSISTANT: What else?
USER: I'll ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'd like to find a hotel room for my medication.
ASSISTANT: Hi. How can I help you? Okay, What else can you tell me about this hotel that you are looking for?
USER... | null | null | null | null | null | null | false | false | false | false | false | 559 | 593 | 105 | 0.84957 | 0.15043 | 34 | 0.057336 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1901 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That is interesting. I like techno because it is so fast-paced and energetic.
ASSISTANT: Techno is a great genre of music. It was developed in the late 1980s and early 1990s.
USER: Yes, it was developed by Detroit techno DJs in the United States.
ASSISTANT: I didn't know that. Do you have a favorite DJ? I like DJ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That is interesting. I like techno because it is so fast-paced and energetic.
ASSISTANT: Techno is a great genre of music. It was developed in the late 1980s and early 19... | {"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | LookupMusic | null | null | null | false | true | false | false | false | 535 | 569 | 104 | 0.845468 | 0.154532 | 34 | 0.059754 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-1673 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey google, what new movies are out in my area
ASSISTANT: Here is a list of whats playing in theatres near you
USER: Do any of these movies have any of my favorite actors in them like tom cruise?
ASSISTANT: After reviewing your favorite actors I found two matches including Once Upon a Time in Hollywood that stars... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey google, what new movies are out in my area
ASSISTANT: Here is a list of whats playing in theatres near you
USER: Do any of these movies have any of my favorite actors... | null | null | null | null | null | null | false | false | false | false | false | 659 | 693 | 106 | 0.867334 | 0.132666 | 34 | 0.049062 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-406 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a moderately price British restaurant.
ASSISTANT: I found 5 moderately priced British restaurants. Would you prefer the center or west part of town?
USER: The restaurant should be in the centre.
ASSISTANT: I have found The Oak Bistro. It is located at 6 Lensfield Road.
USER: Sounds good. Can you ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a moderately price British restaurant.
ASSISTANT: I found 5 moderately priced British restaurants. Would you prefer the center or west part of town?
USER... | null | null | null | null | null | null | false | false | false | false | false | 494 | 528 | 104 | 0.835443 | 0.164557 | 34 | 0.064394 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-94 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in New Orleans.
ASSISTANT: Sure, I can help you with it. When are you looking to stay and how many people or how many rooms do you need?
USER: I'm looking to stay from March 23rd to March 28th. There will be five people, and we'll need two adjacent rooms.
ASSISTANT: Okay, you've got ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in New Orleans.
ASSISTANT: Sure, I can help you with it. When are you looking to stay and how many people or how many rooms do you need?
USE... | null | null | null | null | null | null | false | false | false | false | false | 579 | 613 | 105 | 0.85376 | 0.14624 | 34 | 0.055465 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-1419 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: AcmeBrands, how may I help you?
USER: i am having problems getting the items i want you always seem to be out of stock!
ASSISTANT: Let me help you with that. Could I have your full name or account id?
USER: Albert Sanders, do not have act id
ASSISTANT: That is fine I am going to message the purchasing depar... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: AcmeBrands, how may I help you?
USER: i am having problems getting the items i want you always seem to be out of stock!
ASSISTANT: Let me help you with that. Could ... | {"intent": "out_of_stock_general", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | out_of_stock_general | null | null | null | false | true | false | false | false | 497 | 531 | 104 | 0.83622 | 0.16378 | 34 | 0.06403 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-3258 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I need help finding some flight.
ASSISTANT: I can help you book a flight. I see that you're in Los Angeles, is that where you want to fly out from?
USER: Great. Yes, It is.
ASSISTANT: Okay, got it. Where do you want to fly to?
USER: I need to go to Houston and then to Orlando and then back to Los Angeles.
ASS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I need help finding some flight.
ASSISTANT: I can help you book a flight. I see that you're in Los Angeles, is that where you want to fly out from?
USER: Great. Yes, ... | null | null | null | null | null | null | false | false | false | false | false | 575 | 609 | 105 | 0.852941 | 0.147059 | 34 | 0.055829 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1050 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hey, I'm looking for a hotel in San Francisco.
ASSISTANT: Okay, I can help you find a hotel. How many people are staying with you?
USER: Two people, Must be Downtown, San Francisco, Please.
ASSISTANT: What are the date ranges?
USER: This upcoming Monday till Friday.
ASSISTANT: Okay, So that's from March 13th to t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey, I'm looking for a hotel in San Francisco.
ASSISTANT: Okay, I can help you find a hotel. How many people are staying with you?
USER: Two people, Must be Downtown, San... | null | null | null | null | null | null | false | false | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-951 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I do. I am very lucky to have him in my life. What do you do for a living?
ASSISTANT: I'm a stay-at-home mom. I love spending time with my family. How about you?
USER: I work as a baker at a local bakery. It is a lot of fun.
ASSISTANT: That sounds like a fun job. Do you have any hobbies that you like to do with y... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I do. I am very lucky to have him in my life. What do you do for a living?
ASSISTANT: I'm a stay-at-home mom. I love spending time with my family. How about you?
USER: I ... | {"intent": "PlaySong", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | PlaySong | null | null | null | false | true | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
ABCD-train-1589 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hello! How may I help you today?
USER: Hi, I am still waiting for a mistaken charge on my bill to be reversed I already returned it!
ASSISTANT: Oh no, let me fix that for you
USER: thanks!
ASSISTANT: Can I have your full name, account id, and order ID please
USER: David WIlliams order id 5508052061 don't kno... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hello! How may I help you today?
USER: Hi, I am still waiting for a mistaken charge on my bill to be reversed I already returned it!
ASSISTANT: Oh no, let me fix tha... | {"intent": "mistimed_billing_already_returned", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | mistimed_billing_already_returned | null | null | null | false | true | false | false | false | 522 | 556 | 104 | 0.842424 | 0.157576 | 34 | 0.061151 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster3-train-812 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I will love to go to movie tonight
ASSISTANT: OK. And where will you be seeing the movie?
USER: Actually i really don't no any for now
ASSISTANT: OK. Can you give me the city and state?
USER: Yeah. Oregon, Creek
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind?
USER: I really d... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I will love to go to movie tonight
ASSISTANT: OK. And where will you be seeing the movie?
USER: Actually i really don't no any for now
ASSISTANT: OK. Can you give me the ... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-221 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry to hear that. What kind of dog do you have? I have a german shepherd.
ASSISTANT: German Shepherds are great dogs. I've a French Bulldog and he's the best.
USER: I love French bulldogs! They're so cute and fluffy. Do you have any other pets?
ASSISTANT: No, I don't. I live in an apartment so I can't have ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry to hear that. What kind of dog do you have? I have a german shepherd.
ASSISTANT: German Shepherds are great dogs. I've a French Bulldog and he's the best.
USER:... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 580 | 614 | 105 | 0.853964 | 0.146036 | 34 | 0.055375 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-624 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to find a hotel for my summer vacation.
ASSISTANT: Where would you like to go?
USER: I like to go to Carlsbad, California.
ASSISTANT: Okay, Carlsbad, California.
USER: Find a hotel near the beach or beachfront.
ASSISTANT: Okay, a beach front hotel.
USER: I want the hotel to look like a resort-style a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find a hotel for my summer vacation.
ASSISTANT: Where would you like to go?
USER: I like to go to Carlsbad, California.
ASSISTANT: Okay, Carlsbad, Califor... | null | null | null | null | null | null | false | false | false | false | false | 504 | 538 | 104 | 0.838006 | 0.161994 | 34 | 0.063197 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1585 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi! I am looking to take my children to see a movie this weekend, not sure which movie yet though; we are in the Springs Hill, Kansas area.
ASSISTANT: Hello, thank you for calling us. It would be my pleasure to help you find a movie. How old are your children?
USER: I have a thirteen year old son and a daughter w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi! I am looking to take my children to see a movie this weekend, not sure which movie yet though; we are in the Springs Hill, Kansas area.
ASSISTANT: Hello, thank you fo... | null | null | null | null | null | null | false | false | false | false | false | 551 | 585 | 105 | 0.847826 | 0.152174 | 34 | 0.05812 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2560 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Get me tickets for the late night tonight please.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I'm interested in watching at my work area. It will be my first time there.
ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie?
USER: My work ar... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Get me tickets for the late night tonight please.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I'm interested in watching at my w... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1471 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to watch a movie tonight..
ASSISTANT: OK. And where will you be seeing the movie?
USER: I am not sure the place near me is ok..
ASSISTANT: OK. Can you give me the city and state?
USER: Yup..like to watch in CREEK'S END, OREGON.
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you h... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to watch a movie tonight..
ASSISTANT: OK. And where will you be seeing the movie?
USER: I am not sure the place near me is ok..
ASSISTANT: OK. Can you give m... | null | null | null | null | null | null | false | false | false | false | false | 499 | 533 | 104 | 0.836735 | 0.163265 | 34 | 0.06379 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2309 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello Assistant. I would like to find a hotel for my summer vacation. Can you help me?
ASSISTANT: Hi. Yes, sure I can help you. Can you tell me the name of the location which you are going to plan a vacation?
USER: Name of the location is Naples Florida.
ASSISTANT: Can you tell me the dates of your vacation?
USER... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello Assistant. I would like to find a hotel for my summer vacation. Can you help me?
ASSISTANT: Hi. Yes, sure I can help you. Can you tell me the name of the location w... | null | null | null | null | null | null | false | false | false | false | false | 668 | 702 | 106 | 0.868812 | 0.131188 | 34 | 0.048433 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1528 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Thank you, I appreciate that. I hope you have a great day. What do you like to do?
ASSISTANT: I like to organize my room. It makes me feel very organized. What about you?
USER: I love to cook and bake. I also like to spend time with my family. Do you have any hobbies?
ASSISTANT: I love going to the beach. It is s... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Thank you, I appreciate that. I hope you have a great day. What do you like to do?
ASSISTANT: I like to organize my room. It makes me feel very organized. What about you?... | {"intent": "PlaySong", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | PlaySong | null | null | null | false | true | false | false | false | 604 | 638 | 105 | 0.858681 | 0.141319 | 34 | 0.053292 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3273 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like help finding a flight to Atlanta, Georgia.
ASSISTANT: Hello, How can I help you? Okay, from Seattle to Atlanta?
USER: Yes. I would like to go from March 10th to March 15th.
ASSISTANT: Okay.
USER: I'd also like price to be under $1,000.
ASSISTANT: Alright.
USER: I would like to fly economy seat.
ASSIS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like help finding a flight to Atlanta, Georgia.
ASSISTANT: Hello, How can I help you? Okay, from Seattle to Atlanta?
USER: Yes. I would like to go from March 10th... | null | null | null | null | null | null | false | false | false | false | false | 524 | 558 | 104 | 0.8429 | 0.1571 | 34 | 0.060932 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2861 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Can you help me to find a flight?
ASSISTANT: Would you mind repeating that?
USER: Okay. Can you help me find a flight?
ASSISTANT: Yes. I can help
USER: Oh good. I'd like to go to Baltimore. okay can you help me find a flight
ASSISTANT: Alright, from Seattle, right?
USER: Yes, please.
ASSISTANT: okay What else can... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me to find a flight?
ASSISTANT: Would you mind repeating that?
USER: Okay. Can you help me find a flight?
ASSISTANT: Yes. I can help
USER: Oh good. I'd like ... | null | null | null | null | null | null | false | false | false | false | false | 1,170 | 1,204 | 114 | 0.913505 | 0.086495 | 34 | 0.028239 | 1k_2k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3233 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I will be having my Aunt and Uncle from out of town visiting me and we want to see a movie. I am trying to find a newly released movie in theater.
ASSISTANT: That sounds fantastic, does your mom and dad have any specific types of movies that they like to watch.
USER: My Aunt likes science fiction movies and my Un... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I will be having my Aunt and Uncle from out of town visiting me and we want to see a movie. I am trying to find a newly released movie in theater.
ASSISTANT: That sounds ... | null | null | null | null | null | null | false | false | false | false | false | 517 | 551 | 104 | 0.841221 | 0.158779 | 34 | 0.061706 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3873 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm trying to find a flight to Lisbon, Portugal.
ASSISTANT: Okay, Houston to Lisbon?
USER: Correct.
ASSISTANT: Alright, and what else?
USER: I'm going to fly from September 12th to September 28th.
ASSISTANT: Okay, September 12th to September 28th?
USER: Yes. I'd prefer to fly in the morning, although it doesn't m... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm trying to find a flight to Lisbon, Portugal.
ASSISTANT: Okay, Houston to Lisbon?
USER: Correct.
ASSISTANT: Alright, and what else?
USER: I'm going to fly from Septemb... | null | null | null | null | null | null | false | false | false | false | false | 736 | 770 | 108 | 0.876993 | 0.123007 | 34 | 0.044156 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1983 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hi.
USER: I am going to St. Louis on a vacation and see the arches. I'm going there with my child. He is 5 years old. We named him Curt. Can you help me book a hotel in St. Louis? I need it to be booked from the 8th of March until the 12th of March.
ASSISTANT: Sure I can. What else can you tell ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hi.
USER: I am going to St. Louis on a vacation and see the arches. I'm going there with my child. He is 5 years old. We named him Curt. Can you help me... | null | null | null | null | null | null | false | false | false | false | false | 798 | 832 | 109 | 0.884166 | 0.115834 | 34 | 0.040865 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1857 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry, I didn't mean to be rude. What do you want to be when you grow up?
ASSISTANT: I don't want to grow up. I want to stay a kid forever. What about you?
USER: Oh my, I don't have time to go out with my kids. What about you? What type of park do you prefer?
ASSISTANT: I'd like your help in finding some attr... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry, I didn't mean to be rude. What do you want to be when you grow up?
ASSISTANT: I don't want to grow up. I want to stay a kid forever. What about you?
USER: Oh m... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 505 | 539 | 104 | 0.838258 | 0.161742 | 34 | 0.06308 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2055 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to book 2 movie tickets please
ASSISTANT: Great! Lets get started! Please type in the chat which movie you want to see, along with your city and state/zip code
USER: Fantasy island Chambersburg, PA 17201
ASSISTANT: These are the theatres listed that are closest to your zipcode! Please select one of t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to book 2 movie tickets please
ASSISTANT: Great! Lets get started! Please type in the chat which movie you want to see, along with your city and state/zip co... | null | null | null | null | null | null | false | false | false | false | false | 968 | 1,002 | 111 | 0.90027 | 0.09973 | 34 | 0.033932 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-676 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a lot of fun. Do you have any other hobbies that you like to do?
ASSISTANT: I like to donate to charities when I have the time. What about you? What hobbies do you have?
USER: I don't have much time for hobbies. I spend most of my time working on my acting career.
ASSISTANT: That's cool. What kin... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a lot of fun. Do you have any other hobbies that you like to do?
ASSISTANT: I like to donate to charities when I have the time. What about you? What hobb... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 529 | 563 | 104 | 0.844078 | 0.155922 | 34 | 0.060391 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1558 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't work right now, but I used to work in a warehouse. How about you?
ASSISTANT: I work at a coffee shop. I love it. What do you like to do for fun?
USER: I like to watch Game of Thrones on HBO. It's my favorite show.
ASSISTANT: I've never seen it. I've heard it's good though. Do you have any hobbies?
USER: I... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't work right now, but I used to work in a warehouse. How about you?
ASSISTANT: I work at a coffee shop. I love it. What do you like to do for fun?
USER: I like to w... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 622 | 656 | 106 | 0.860892 | 0.139108 | 34 | 0.051829 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1409 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yes, I'm looking for a hotel in New Orleans, Louisiana on March 15th.
ASSISTANT: Okay, March 15th. When do you want to come home?
USER: March 17th.
ASSISTANT: What preferences do you have for this hotel?
USER: Yeah, I need a hotel that is a four-star hotel. Preferably with a king bed for two people.
ASSISTANT: Fo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, I'm looking for a hotel in New Orleans, Louisiana on March 15th.
ASSISTANT: Okay, March 15th. When do you want to come home?
USER: March 17th.
ASSISTANT: What prefer... | null | null | null | null | null | null | false | false | false | false | false | 580 | 614 | 105 | 0.853964 | 0.146036 | 34 | 0.055375 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-525 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi assistant. I'm looking for a hotel in New Orleans.
ASSISTANT: Hotel in new orleans. And what else can you tell me?
USER: I would like to find one during Mardi Gras week.
ASSISTANT: Okay.
USER: And I'm with a party of four, so two rooms. And can you find a hotel that would have adjoining rooms?
ASSISTANT: Sure ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi assistant. I'm looking for a hotel in New Orleans.
ASSISTANT: Hotel in new orleans. And what else can you tell me?
USER: I would like to find one during Mardi Gras wee... | null | null | null | null | null | null | false | false | false | false | false | 900 | 934 | 110 | 0.894636 | 0.105364 | 34 | 0.036403 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-464 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm trying to find a hotel in Madison, Wisconsin, And I need your help.
ASSISTANT: Hey there, Sure thing I'll find you a hotel in Madison Wisconsin.
USER: Okay, The preferences I have are, I want the hotel to be from this Friday to this coming Sunday, Two nights.
ASSISTANT: Ok great, This friday to sunday and... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm trying to find a hotel in Madison, Wisconsin, And I need your help.
ASSISTANT: Hey there, Sure thing I'll find you a hotel in Madison Wisconsin.
USER: Okay, The p... | null | null | null | null | null | null | false | false | false | false | false | 651 | 685 | 106 | 0.865992 | 0.134008 | 34 | 0.049635 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3311 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to see a movie with my girlfriend and uncle, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 4 tickets.
ASSISTANT: What is your location?
USER: I am located in Spring Hills, Kansas. What movies are playing in the theater near my location?
ASSISTA... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to see a movie with my girlfriend and uncle, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 4 tickets... | null | null | null | null | null | null | false | false | false | false | false | 577 | 611 | 105 | 0.853352 | 0.146648 | 34 | 0.055646 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3860 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hello, I would like to know what hotels are in the town centre.
ASSISTANT: There are 5 hotels in the town center, ranging from cheap to expensive. Which would you like more information on?
USER: I'd like one in the moderate price range than includes free wifi.
ASSISTANT: Cityroomz aligns with your criteria. Shall... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I would like to know what hotels are in the town centre.
ASSISTANT: There are 5 hotels in the town center, ranging from cheap to expensive. Which would you like mo... | null | null | null | null | null | null | false | false | false | false | false | 520 | 554 | 104 | 0.841945 | 0.158055 | 34 | 0.061372 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3949 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like help in finding a flight to London.
ASSISTANT: Okay. And what else?
USER: I'm supposed to be flying on February 5th until the 13th.
ASSISTANT: And what else can you tell me?
USER: Is there any way that I can get a flight that goes out in the morning? And, then the one that comes back, it could be any... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like help in finding a flight to London.
ASSISTANT: Okay. And what else?
USER: I'm supposed to be flying on February 5th until the 13th.
ASSISTANT: And what else ... | null | null | null | null | null | null | false | false | false | false | false | 526 | 560 | 104 | 0.843373 | 0.156627 | 34 | 0.060714 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-3488 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi! How can I help you today?
USER: Halp! I forgot my account password, and I can't check to make sure that my "I Heart Anthony Fauci" t-shirt will be here before the pandemic ends!
ASSISTANT: Oh no, that sounds like a nightmare! I would be happy to help you get into your account. Can I have your full name, ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi! How can I help you today?
USER: Halp! I forgot my account password, and I can't check to make sure that my "I Heart Anthony Fauci" t-shirt will be here before th... | {"intent": "recover_password", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | recover_password | null | null | null | false | true | false | false | false | 497 | 531 | 104 | 0.83622 | 0.16378 | 34 | 0.06403 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster3-train-1713 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: There seems to be a lot of decent movies out in theaters right now, especially sequels. Can you narrow down some options of the current Box Office hits?
ASSISTANT: Sure. I see a list for the top movies which are Terminator: Dark Fate, Maleficent: Mistress of Evil, Joker, Zombieland: Double Tap, The Addams Family ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: There seems to be a lot of decent movies out in theaters right now, especially sequels. Can you narrow down some options of the current Box Office hits?
ASSISTANT: Sure. ... | null | null | null | null | null | null | false | false | false | false | false | 623 | 657 | 106 | 0.861075 | 0.138925 | 34 | 0.05175 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-3808 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi, thank you for contacting AcmeBrands, how may I help you today? hello, are you still there?
USER: Hi sorry I want to make my shipping faster
ASSISTANT: Ok, it sounds like you have a shipping issue To get started, can I please get your full name or account ID?
USER: sure my name is Albert Sanders
ASSISTANT... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi, thank you for contacting AcmeBrands, how may I help you today? hello, are you still there?
USER: Hi sorry I want to make my shipping faster
ASSISTANT: Ok, it sou... | {"intent": "manage_upgrade", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | manage_upgrade | null | null | null | false | true | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-832 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Hello. How can I help you today? Where were you looking to stay?
USER: Naples, Florida.
ASSISTANT: Did you have any particular amenities you wanted in your hotel?
USER: Yes. Beachfront.
ASSISTANT: What days you were staying?
USER: June 16th to the 19th, ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Hello. How can I help you today? Where were you looking to stay?
USER: Naples, Florida.
ASSISTANT: Did you hav... | null | null | null | null | null | null | false | false | false | false | false | 511 | 545 | 104 | 0.839753 | 0.160247 | 34 | 0.062385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1736 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: hello i would like to know current PG and PG movies out right now?
ASSISTANT: No problem, we have: star wars: The rise of skywalker, Jumanji: The next Level, Spies in Disguise, Little women, Dolittle, do you want to hear more options?
USER: yes please, thank you
ASSISTANT: Frozen 2, Just mercy, cats, knives out, ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: hello i would like to know current PG and PG movies out right now?
ASSISTANT: No problem, we have: star wars: The rise of skywalker, Jumanji: The next Level, Spies in Dis... | null | null | null | null | null | null | false | false | false | false | false | 778 | 812 | 108 | 0.882609 | 0.117391 | 34 | 0.041872 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2764 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I would like to take a train to leave cambridge.
ASSISTANT: I have 1,414 trains that are departing Cambridge this week. What day will you be traveling on?
USER: I'm going to peterborough on wednesday
ASSISTANT: The TR3347 meets your current criteria, but you have a lot of options. Would you like to narrow it down... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to take a train to leave cambridge.
ASSISTANT: I have 1,414 trains that are departing Cambridge this week. What day will you be traveling on?
USER: I'm going... | null | null | null | null | null | null | false | false | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3026 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yes, looking for a round-trip flight to Jacksonville, Florida. I'd like to leave Sunday morning.
ASSISTANT: I can help you book a flight. I see that you're in Seattle, is that where you want to fly out from?
USER: Yes. This is correct.
ASSISTANT: Will this be a round trip ticket?
USER: Yes, a round-trip just for ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, looking for a round-trip flight to Jacksonville, Florida. I'd like to leave Sunday morning.
ASSISTANT: I can help you book a flight. I see that you're in Seattle, is... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3749 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'm thinking I may buy some movie tickets for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: It's been a very long week. It will feel awesome once I get in that movie seat with my popcorn to take my mind off things with a movie.
ASSISTANT: Great. Can you tell me the... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm thinking I may buy some movie tickets for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: It's been a very long week. I... | null | null | null | null | null | null | false | false | false | false | false | 539 | 573 | 104 | 0.846381 | 0.153619 | 34 | 0.059337 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1338 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in New Orleans.
ASSISTANT: Hi. How can I help you? I can help you with that. How many people will there be?
USER: It would just be me by myself.
ASSISTANT: When would you like to check in and when would you like to check out?
USER: I would like to check in April 6th and check out Apr... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in New Orleans.
ASSISTANT: Hi. How can I help you? I can help you with that. How many people will there be?
USER: It would just be me by mys... | null | null | null | null | null | null | false | false | false | false | false | 523 | 557 | 104 | 0.842663 | 0.157337 | 34 | 0.061041 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-657 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, she doesn't go to school. She's in high school. Do you have any siblings?
ASSISTANT: Yes, I have two older brothers and two younger sisters. I am the youngest. How about you?
USER: I'm the oldest. I have a brother, too, but he's a lot older than me.
ASSISTANT: That's cool. What do you like to do for fun? I li... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, she doesn't go to school. She's in high school. Do you have any siblings?
ASSISTANT: Yes, I have two older brothers and two younger sisters. I am the youngest. How ab... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 526 | 560 | 104 | 0.843373 | 0.156627 | 34 | 0.060714 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1066 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's cool. Do you sell a lot of fresh fruits, vegetables, and meats?
ASSISTANT: yes i do . i also own my own business . what do you do for a living ?
USER: I'm a high school student, so I don't have a job yet. What kind of business do you own?
ASSISTANT: i own a bakery . what are you studying in high school ? w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's cool. Do you sell a lot of fresh fruits, vegetables, and meats?
ASSISTANT: yes i do . i also own my own business . what do you do for a living ?
USER: I'm a high s... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 482 | 516 | 104 | 0.832258 | 0.167742 | 34 | 0.065891 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2408 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I would like help finding a flight to Paris.
ASSISTANT: Okay. And what else?
USER: I'm going to Paris to visit a friend. I'd like to leave next Friday, February 10th and return on February 17th.
ASSISTANT: Okay. And what else?
USER: I want to leave sometime after 9:00 AM and I'd like economy seating.
ASSIS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I would like help finding a flight to Paris.
ASSISTANT: Okay. And what else?
USER: I'm going to Paris to visit a friend. I'd like to leave next Friday, February 10... | null | null | null | null | null | null | false | false | false | false | false | 603 | 637 | 105 | 0.858491 | 0.141509 | 34 | 0.053375 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2151 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: How can I help you?
USER: Hi, I need help today finding a hotel. I'm looking for a four-star rated hotel.
ASSISTANT: I can help you with that. How many people will there be?
USER: Great. There will be two people.
ASSISTANT: How many beds or rooms do you need?
USER: I need one room with two beds.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: How can I help you?
USER: Hi, I need help today finding a hotel. I'm looking for a four-star rated hotel.
ASSISTANT: I can help you with that. How many ... | null | null | null | null | null | null | false | false | false | false | false | 497 | 531 | 104 | 0.83622 | 0.16378 | 34 | 0.06403 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-439 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I need help finding a hotel in New Orleans.
ASSISTANT: Would you like to go to New Orleans?
USER: Yes, please.
ASSISTANT: When would you like to go?
USER: I'd like to leave on April 15th and return on April 18th.
ASSISTANT: What are your preferences for the hotel?
USER: I'm bringing two other people so there'... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I need help finding a hotel in New Orleans.
ASSISTANT: Would you like to go to New Orleans?
USER: Yes, please.
ASSISTANT: When would you like to go?
USER: I'd like to... | null | null | null | null | null | null | false | false | false | false | false | 663 | 697 | 106 | 0.867995 | 0.132005 | 34 | 0.04878 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2000 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, can you tell me what movies are playing tonight? I'm planning a date.
ASSISTANT: OK. And where will you be seeing the movie?
USER: That kind of depends on what kind of movie it is, like if it needs an Imax screen or not. But something close by please.
ASSISTANT: OK. Can you give me the city and state?
USER: O... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, can you tell me what movies are playing tonight? I'm planning a date.
ASSISTANT: OK. And where will you be seeing the movie?
USER: That kind of depends on what kind o... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
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