[Back to all legal docs](https://sentry.io/legal/)

  * [Business Associate Amendment](https://sentry.io/legal/baa/)
  * [Data Processing Addendum](https://sentry.io/legal/dpa/)
  * Privacy Policy
    * What does Sentry do?
    * What personal information does Sentry collect?
    * What does Sentry use my personal information for?
    * Legal basis for processing personal information
    * Who does Sentry disclose my personal information to?
    * Cookies and similar tracking technology
    * How does Sentry keep my personal information secure?
    * International data transfers
    * Data retention
    * Your data protection rights
    * Children’s privacy
    * Third-party websites
    * Updates to this Privacy Policy
    * How to contact us
    * Supplemental notice for California residents
  * [Terms of Service](https://sentry.io/terms/)

# Privacy Policy

Version /legal/privacy/3.3.2/ of This Agreement was created on October 29, 2025 .

_[Read what has changed](https://sentry.io/legal/changelog/)_

This Privacy Policy sets out how Sentry collects, discloses, and uses personal information about you and how you can exercise your privacy rights. This Privacy Policy applies to personal information that we collect when you visit our website at sentry.io (“**Site**”), use our products and services (“**Service**”), or otherwise interact with us (e.g., by attending an event or communicating with us). If you do not agree with this policy, please do not access or use our Site or Service or interact with any other aspect of our business.

This Privacy Policy does not apply to data submitted to the Service (“**Service Data**”). A separate agreement (“**Customer Agreement**”) governs delivery, access, and use of the Service, including the processing of Service Data. With respect to any personal information included in Service Data, the organization (e.g., your employer or another entity or person) that entered into the Customer Agreement (“**Customer**”) controls its instance of the Service and any associated Service Data. If you have any questions about a Customer’s instance of the Service and any associated Service Data, please contact the Customer.

We recommend that you read this Privacy Policy in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Policy, then you can click on the relevant link below to jump to that section.

_Table of contents_

  1. What does Sentry do?
  2. What personal information does Sentry collect?
  3. What does Sentry use my personal information for?
  4. Legal basis for processing personal information
  5. Who does Sentry disclose my personal information to?
  6. Cookies and similar tracking technology
  7. How does Sentry keep my personal information secure?
  8. International data transfers
  9. Data retention
  10. Your data protection rights
  11. Children’s privacy
  12. Third-party websites
  13. Updates to this Privacy Policy
  14. How to contact us
  15. Supplemental notice for California residents

  1. ##

What does Sentry do?What does Sentry do?

Sentry offers an application monitoring solution designed to identify, monitor, and alert developers to errors, bugs, and other performance issues that are occurring in their applications.

For more information about Sentry, please see the “About Us” section of our Site at <https://sentry.io/about/>.

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  2. ##

What personal information does Sentry collect?What personal information does Sentry collect?

The personal information that we may collect about you broadly falls into the following categories:

     * _Information that you provide_

We collect information about you when you input it into our Site or the Service or otherwise provide it directly to us.

**Account and profile creation**

We collect information about you when you register for an account, create or modify your profile, and set preferences for the Service. For example, you may provide your contact information, including your first and last name, email address, and password when you register for the Service. You may also have the option of adding an avatar to your profile to be displayed in the Service. We keep track of your preferences when you select settings within the Service, including marketing and notification settings.

**Sign in via other platforms**

Instead of creating a user account, you can log in via your account with other platforms (currently Google, Github, or Azure Devops). We will not collect the password that you use for the relevant platform, but we may collect details from your account with the platform, such as username and email address.

**Requests and inquiries**

You may choose to provide us with information when you contact us about our Service or otherwise interact with us. For example, you may choose to submit information regarding a problem you are experiencing with our Service and send us screenshots to help in resolving the problem. You may submit your contact information to register for our events, to subscribe to receive marketing communications from us, or to make an inquiry through our Site. You may also provide content to us when you participate in a survey, contest, promotion, sweepstake, activity, or event, including via social media and other content platforms.

**Purchases**

If you register for a paid Service, we will collect purchase information, such as the Service plan that you purchase and information related to refunds, credits, and cancellations, and your billing address and payment information. Please note that any payment information you provide is sent directly to a third-party payment processor. We have no access to and do not store your payment information.

     * _Information that we collect from your device and usage_

We collect certain information about your device and how you and your device interact with us and our Site or Service. In some countries, including countries in the European Economic Area and the United Kingdom (together, ”**Europe**”), this information may be considered personal data under applicable data protection laws.

Specifically, the information we collect will include information such as your IP address, device type, unique device identification numbers, browser-type, operating system, software installed on your device, product keys, general location information (such as inferred from an IP address), and referring URL. We also collect information about how you and your device have interacted with our Site or Service or with us via email, including the pages you accessed, features you used, Service you purchased, links you clicked, and when you accessed and for how long.

Some of this information is collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below.

     * _Information that we obtain from third-party sources_

From time to time, we receive personal information about you from third-party sources (including social media and other content platforms, public databases, and from our business and channel partners and service providers).

The types of information we collect from third parties include name, email addresses, job titles, and social media profiles. We may combine this information with information we collect through other means described above. This helps us to maintain and improve the accuracy of our records, identify new customers, deliver personalized communications, and suggest services that may be of interest to you.

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  3. ##

What does Sentry use my personal information for?What does Sentry use my personal information for?

We use your information for business and commercial purposes, such as to:

     * Provide, maintain, and improve the Site and Service, including system administration, system security, and adding new features or capabilities;
     * Manage your account and send you related information, including confirmations, updates, technical notices, security alerts, and support and administrative messages;
     * Respond to your comments, questions, and requests, and provide customer care and support services;
     * Communicate with you about the Service, products, offers, surveys, events, content, and other news and information we think may be of interest to you;
     * Monitor and analyse trends, usage, and activities in connection with the Site and Service and our communications to you;
     * Detect, investigate, and prevent fraudulent transactions and other illegal activities, protect the rights and property of Sentry and others, and comply with legal requirements;
     * Personalize and improve the Site and Service and provide advertisements, content, and features that match your profile and interests, and remember information about your preferences for the Site and Service;
     * Administer surveys, contests, promotions, sweepstakes, and other activities; and
     * Carry out any other purpose for which the information was collected.

We may aggregate or de-identify information collected through the Service. We may use aggregated or de-identified data for any purpose, including without limitation for research and marketing purposes, and may also disclose such data to any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and others.

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  4. ##

Legal basis for processing personal informationLegal basis for processing personal information

If you are based in Europe, we collect and process information about you only where we have a legal basis for doing so under applicable European laws. This means we collect and process your information only where:

     * We need it to provide the Site or Service, including to register you as a new user, operate the Site or Service, provide technical support, and to protect the safety and security of the Site or Service;
     * It satisfies our legitimate interests, such as to market and promote the Service and to protect our legal rights and interests, which are not overridden by your own interests, rights, and freedoms;
     * It is necessary to comply with a legal obligation or in connection with a legal claim, such as to respond to judicial orders or subpoenas; or
     * You provide consent for a specific purpose, such as for marketing communications (where consent is required under applicable marketing laws).

The legal bases depend on the type of information and the purpose for our processing. In some contexts, more than one legal basis applies. When we process your information based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on such consent before it is withdrawn. To exercise your rights, see “Your data protection rights” below. Where we are using your information because we or a third party (e.g., your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Service.

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  5. ##

Who does Sentry disclose my personal information to?Who does Sentry disclose my personal information to?

We disclose your personal information to the following categories of recipients:

     * **Affiliate companies** who help operate and improve our Site and Service (including to support the delivery of, provide functionality on, or help to enhance the security of our Site and Service), offer other Sentry affiliated services to you, or who otherwise process personal information for the purposes described in this policy. The protections of this policy apply to the information we disclose in these circumstances.
     * **Third-party services providers** who provide hosting, storage, support, payment processing, billing, communication, analysis, and other services to us, which may require them to access or use information about you. If a service provider needs to access or use information about you to perform services on our behalf, they do so under appropriate security and confidentiality procedures designed to protect your information.
     * **Third-party go-to-market partners** who provide referral, sale, resale, or similar go-to-market services. We may disclose your information, like your name, email address, and job title, in connection with their services. We may also disclose information to these third parties where you have agreed to that disclosure.
     * **Third-party analytics partners** to provide analytics services. These entities may use Cookies in the same way we do, to among other things, track and analyze data, and better understand your online activity.
     * **Third-party platforms** when you, your administrator or other Service users choose to install or enable third-party apps, add-ons or other platforms for use with the Service. Doing so may give the providers of those platforms access to your account and information about you, like your name and email address, and any content you choose to connect with those platforms. Please note that when you use third-party platforms, your use will be governed by their own terms and privacy policies.
     * Any **competent law enforcement body, regulatory, government agency, court or other third party** where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.
     * An **actual or potential buyer** (and its agents and advisers) in connection with any actual or proposed purchase, merger, or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this policy.
     * Any **other person with your consent** to the disclosure.

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  6. ##

Cookies and similar tracking technologyCookies and similar tracking technology

We use cookies and similar tracking technology (collectively, “**Cookies**”) to collect and use personal information about you, including to understand and save your preferences, and to compile aggregate data about Site and Service interaction.

We may also allow certain third parties (e.g., service providers such as Stripe) to access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Site or Service. Cookies may be associated with de-identified data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that we may share with a service provider in hashed, non-human-readable form.

You may refuse to accept Cookies by activating the setting on your browser that allows you to refuse the setting of Cookies. You can find information on popular browsers and how to adjust your Cookie preferences at the browser provider’s websites. You can choose to disable Cookies, but if you do, your ability to use or access certain parts of our Site and Service may be affected.

We do not recognize or respond to browser-initiated Do Not Track signals.

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  7. ##

How does Sentry keep my personal information secure?How does Sentry keep my personal information secure?

We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet, or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. In particular, email sent to or from Sentry may not be secure, and you should therefore take special care in deciding what information you send to us via email.

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  8. ##

International data transfersInternational data transfers

In some cases your personal information is transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country (and, in some cases, may not be as protective).

Specifically, our Site and Service are hosted in the United States and Germany, and our affiliate companies and third-party service providers operate around the world, including in the United States, Canada and Europe. This means that when we collect your personal information, we may process it in any of these countries.

Where we transfer your personal information to countries and territories outside of Europe and Switzerland, which have been formally recognised as providing an adequate level of protection for personal information, we rely on the relevant “adequacy decisions” from the European Commission and Swiss Federal Administration, and “adequacy regulations” from the Secretary of State in the United Kingdom.

Where the transfer is not subject to an adequacy decision or regulations, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this policy. The safeguards we use are the European Commission-approved standard contractual clauses, the UK International Data Transfer Agreement, and other appropriate legal mechanisms. This is how transfers of personal information between our group companies and with our third-party service providers will be safeguarded.

**Data Privacy Framework Notice**

Functional Software, Inc. (our registered company name) participates in and complies with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce (collectively, the **“Data Privacy Framework”**) regarding the collection, use, and retention of personal information about you that is transferred from the European Union, United Kingdom, and Switzerland to the U.S. We have self-certified to the U.S. Department of Commerce that we adhere to the EU-U.S. Data Privacy Framework Principles for all information about you that is received from the European Union and the United Kingdom in reliance on the EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. Data Privacy Framework. We have also self-certified to the U.S. Department of Commerce that we adhere to the Swiss-U.S. Data Privacy Framework Principles (together with the EU-U.S. Data Privacy Framework Principles, the **“Data Privacy Framework Principles”**) for all information about you that is received from Switzerland in reliance on the Swiss-U.S. Data Privacy Framework. If there is any conflict between the terms in this Privacy Policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles will govern.

As required under the Data Privacy Framework, when we receive information under the Data Privacy Framework and then transfer it to a third party acting as an agent on our behalf, we have certain liability under the Data Privacy Framework if the agent processes the information in a manner inconsistent with the Data Privacy Framework and we are responsible for the event giving rise to the damage. We may be required to disclose information about you under the Data Privacy Framework in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

To learn more about the Data Privacy Framework program, and to view Sentry’s certification, please see the [Data Privacy Framework website](https://www.dataprivacyframework.gov/s/).

Should you have a Data Privacy Framework-related (or general privacy-related) question or complaint we encourage you to contact us or our EU representative as provided below. We commit to resolve any complaints. We have further committed to refer unresolved complaints concerning our handling of personal data received in reliance on the Data Privacy Framework to JAMS, a U.S.-based alternative dispute resolution provider. If you do not receive timely acknowledgement of your Data Privacy Framework-related complaint from us or our EU representative, or if you are not satisfied with our or our EU representative’s response to your Data Privacy Framework-related complaint, please visit <https://www.jamsadr.com/DPF-Dispute-Resolution> for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Under certain conditions, more fully described on the [Data Privacy Framework website](https://www.dataprivacyframework.gov/s/), including when other dispute resolution procedures have been exhausted, you may invoke binding arbitration.

We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

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  9. ##

Data retentionData retention

We retain the personal information we collect from you where we have an ongoing legitimate business need to do so (e.g., to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). In certain circumstances, we will need to keep your information for legal reasons after our relationship has ended. For example, we may retain your data for longer than the usual retention period when we have a legal obligation to do such, to deal with and resolve requests and complaints, to protect an individual’s rights and property, and for litigation and regulatory matters. The specific retention periods depend on the nature of the information and why it is collected and processed and the nature of any legal requirement. The criteria we use to determine the retention period include:

     * _How long is the personal information needed to provide the Service or operate our business?_ This includes such things as maintaining and improving the performance of the Service, keeping our systems secure, and maintaining appropriate business and financial records. This is the general rule that establishes the baseline for most data retention periods.
     * _Is there an automated control, such as in your Sentry dashboard, that enables you to access and delete the personal information at any time?_ If there is not, a shortened data retention time will generally be adopted.
     * _Is the personal information of a sensitive type?_ If so, a shortened retention time would generally be appropriate.
     * _Has consent been provided for a longer retention period?_ If so, we will retain the data in accordance with your consent.
     * _Is Sentry subject to a legal, contractual, or similar obligation to retain the data?_ Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation.

When we have no ongoing legitimate business need or legal reason to process your personal information, we will either delete or anonymise it or, if this is not possible (e.g., because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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  10. ##

Your data protection rightsYour data protection rights

Depending on your location, you may have the following data protection rights. To exercise any of them see specific instructions below or contact us using the contact details provided under the “How to contact us” heading below.

     * You may **access, correct, update or request deletion** of your personal information by submitting a request at <https://sentry.io/contact/gdpr/>.
     * You can **object to processing** of your personal information, ask us to **restrict processing** of your personal information or **request portability** of your personal information by submitting a request at <https://sentry.io/contact/gdpr/>.
     * You have the right to **opt-out of marketing** communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you or otherwise following the directions in the emails. You can also make choices about your receipt of marketing communications through the subscription settings in your account.
     * If we have collected and processed your personal information with your consent, then you can **withdraw your consent** at any time by submitting a request at <https://sentry.io/contact/gdpr/>. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
     * You have the **right to complain to a supervisory authority** about our collection and use of your personal information. For more information, please contact your local supervisory authority. (Contact details for supervisory authorities in Europe are available [here](http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm).) Certain supervisory authorities may require that you exhaust our own internal complaints process before looking into your complaint.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

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  11. ##

Children’s privacyChildren’s privacy

Sentry’s Site and Service are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us using the contact details provided under the “How to contact us” heading below. If we become aware that a child under 16 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child’s account.

If you are 16 or older, but have not reached your jurisdiction’s age of majority (such that you are able to enter a contract), you should only use the Service with permission from your parent or guardian.

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  12. ##

Third-party websitesThird-party websites

The Site and Service may link to third-party websites or platforms from companies other than Sentry, such as to relevant online resources, social media platforms, our partners’ websites, payment processors, and other third-party websites. We are not responsible for the privacy practices or content of such other websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly. We are not responsible for the actions of third parties.

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  13. ##

Updates to this Privacy PolicyUpdates to this Privacy Policy

We may update this policy from time to time in response to changing legal, regulatory, technical, or business developments. When we update this policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material changes to this policy if, and where, required by applicable data protection laws.

You can see when this policy was last updated by checking the date displayed at the top of this policy.

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  14. ##

How to contact usHow to contact us

If you have any questions or concerns about our use of your personal information, please contact by sending us an email at [compliance@sentry.io](mailto:compliance@sentry.io).

The data controller of your personal information is Functional Software, Inc. d/b/a Sentry. Our address is Functional Software, Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105.

We have appointed Sentry Software Netherlands B.V. as Sentry’s EU representative. Their address is Sentry Software Netherlands B.V., Schiphol Boulevard 359, 1118 BJ, Amsterdam Schiphol, Netherlands. You may contact our EU representative at [compliance@sentry.io](mailto:compliance@sentry.io).

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  15. ##

Supplemental notice for California residentsSupplemental notice for California residents

The Supplemental notice for California residents can be found [here](https://sentry.io/trust/privacy/california/).

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# Monitor and reduce your mobile app size with Size Analysis

Get specific recommendations on how to make your mobile apps smaller. Upload builds from CI to spot regressions early, understand what's inside each bundle, and keep release artifacts lean.

[ Try Sentry For Free ](https://sentry.io/signup/) [ Get a Demo ](https://sentry.io/demo/)

## Get recommendations on how to reduce app size

Smaller app size means faster download times, better install rates, and lower uninstall rates. But app size issues are hard to diagnose without clear visibility.

Upload your app to Sentry and see exactly where the app's size is coming from, with specific recommendations and scripts to make the app smaller, like stripping debug symbols from production binaries or minifying localized strings.

[ Learn More ](https://docs.sentry.io/product/size-analysis/)

## Use diffs to flag changes between builds

The cumulative effect of small changes between builds can be tough to spot. Stave off app bloat by flagging and visualizing any changes between builds with diffs to easily see the impact of a new feature, SDK, or refactor. Catch anything that's been added, removed, or modified (like a duplicate file or an image that can be compressed).

[ Read The Docs ](https://docs.sentry.io/product/size-analysis/#build-comparison)

## Integrate into your CI

What gets measured gets managed. To keep a handle on app size over time, Size Analysis's GitHub integration brings automated status checks directly into your PR workflow. That means your team can see the size impact of any code change, and can block any PRs that contribute to unintended size increases.

[ Learn about the integration ](https://docs.sentry.io/product/size-analysis/integrating-into-ci/)

## Size Analysis FAQs

Why should I track my mobile app size?

Tracking and reducing the size of your mobile app can help with:

  * Faster downloads reduce install drop-off

  * Install size is linked to uninstall rates, particularly for customers with limited storage or slower connections

  * Size bloat can have downstream technical impact: longer build times, startup times, code complexity, etc.

How do I get started with Size Analysis?

To start using Size Analysis:

  * Have a Sentry account ([create an account for free here](https://sentry.io/signup/))

  * Follow [these docs for uploading and integrating into CI](https://docs.sentry.io/product/size-analysis/#upload-guides)

What kind of apps can I use Size Analysis on?

Size Analysis works on any iOS or Android app, including if you’re using a cross-platform framework like React Native or Flutter. All you have to do is upload a mobile build.

Is Size Analysis integrated with CIs other than GitHub?

GitHub is currently the only supported platform for status checks. [See the docs](https://docs.sentry.io/product/size-analysis/integrating-into-ci/) for more information on getting started.

Where can I find Size Analysis in the Sentry UI?

You can access Size Analysis via the Releases page in Sentry. When one or more mobile projects is selected on the Releases page, you will see a 'Mobile Builds' tab, which will lists all mobile builds for the project.

How does pricing work for Size Analysis?

Every Sentry organization can upload 100 mobile builds per billing period. More mobile builds are available via custom pricing on the Enterprise plan. For more details, refer to the [pricing docs](https://docs.sentry.io/pricing/#size-analysis).

## Fix It

Get started with the only application monitoring platform that empowers developers to fix application problems without compromising on velocity.

[ Try Sentry for Free ](https://sentry.io/signup/) [ Get a Demo ](https://sentry.io/demo/)


# Seer: Debug faster at every stage of development

Seer is the AI debugger that uses Sentry context – like errors, traces, logs, replays, and commit history– to flag breaking changes, automatically root cause issues in production, and fix what you missed.

[ Try Sentry For Free ](https://sentry.io/signup/) [ Get a Demo ](https://sentry.io/demo/)

### [Upcoming workshop] Debugging with Seer: Getting Started & Full Demo

Sentry’s debugging agent, Seer, is here. Join our upcoming Seer workshop series to learn how debug faster by using Seer throughout your entire workflow— from your IDE to PRs and production. RSVP for our first session on February 24th.

[ RSVP ](https://sentry.io/resources/seer-workshop-series/)

## Debug as you build

Sentry’s [_MCP_](https://mcp.sentry.dev/) brings Seer debugging into your local environment.

As issues pop up in development, you can instantly debug them with Seer, before they have a chance to reach production.

## Catch the worst bugs before they ship

In GitHub, Seer automatically checks your PR for mistakes that would likely cause significant issues in production – think security issues, errors, and major performance problems.

Seer’s [_AI code review_](https://sentry.io/product/seer/ai-code-review/) checks potential bugs in your PR against real issues that have happened in production to make sure its reviews are all signal, no noise.

[Read more in docs](https://docs.sentry.io/product/ai-in-sentry/seer/ai-code-review/)

## Automatically root cause any issue

Tracking down the root cause is the worst part of debugging. Seer analyzes all the issue context for you, using everything Sentry knows about the issue (stack traces, event history, logs, replays, traces, profiles) to pinpoint the cause.

Seer can also suggest a fix, and you choose whether to apply the patch yourself, let Seer open a PR, or send it to your coding agent.

[Read more in docs](https://docs.sentry.io/product/ai-in-sentry/seer/root-cause-analysis/)

## Seer puts Sentry context to work for you

### Works with your stack

Seer works with pretty much all programming languages and frameworks, from Assembly to Zig, passing through all stacks supported by Sentry: including web, mobile, and desktop.

### Works with distributed systems

Seer leverages distributed tracing data to understand your solution even when it spans across multiple, distributed systems. It can propose fixes that impact more than one repository at a time.

### Works wherever you work

Seer doesn’t just live in Sentry’s UI. It gives you automated, low-noise PR reviews in GitHub, and connects to your AI-enabled IDE to work alongside you as you build.

[ ### Context: Go from "an answer" to "the answer"  Seer is the only AI debugging agent that has access to all the context available to Sentry, including the details of the error, stack traces, environment information, logs, breadcrumbs, traces and spans, and your source code–the whole codebase even across multiple repositories. By sorting through all this data, Seer provides more accurate and complete solutions. ](https://blog.sentry.io/want-ai-to-be-better-at-debugging-its-all-about-context/)[ ### Privacy by default Your data belongs to you.Seer does not use your data, including your application's error information and source code, to train generative AI models, and AI-generated output from your data is shown only to you, not other customers. ](https://docs.sentry.io/product/ai-in-sentry/ai-privacy-and-security/)

Seer gives us exactly what we need — straight to the point, fast, and accurate. It’s saved us hours per feature, and that translates to the bottom line.

Marc Maciera Zayas

President @Honra

[ Read MorePresident @Honra testimonial ](https://sentry.io/customers/honra/)

Sentry [Seer] is actually… good? One-shot fixed this error that I've spent the last 2 hours debugging

@aidenybai

[ Read More ](https://x.com/aidenybai/status/1907845804263416198)

Seer provided insights that led us to a fix within 30 minutes, for a bug that would have taken an engineer at least a day otherwise.

Neil Wang

Engineering Manager @ Curai Health,

Amazing. @getsentry Seer did better than I would have. I wouldn't have thought to have a special ogType for articles. https://t.co/Y44lHdMitM

@kentcdodds

[ Read More ](https://x.com/kentcdodds/status/1943864584148070459)

## FAQs

How much does Seer cost?

Seer is available to all Sentry users on a paid plan (Team, Business, or Enterprise) at $40 per active contributor, per month. An active contributor is anyone who commits two or more PRs in a connected repo.

More details are available in the [Seer pricing docs](https://docs.sentry.io/pricing/#seer-pricing).

How do I enable Seer?

All Sentry users on a paid plan or trial can use Seer. You will be prompted to enable Seer and generative AI features within the Sentry interface upon attempting to use them for the first time.

What issues can Seer fix?

Seer can fix most bugs and performance issues in your application. Seer includes issue scan, which intelligently tries to determine the likelihood that an issue can be fixed with a code change, and enables you to run Seer on those issues. Alternatively, you can configure Seer to run issue fix automatically on issues that it believes it can help you fix.

What programming languages does Seer support?

Seer supports all programming languages and frameworks supported by Sentry, including web (frontend and backend), mobile, and desktop. Virtually all modern programming and configuration languages are supported, and then some more.

How does Seer protect my data?

Seer respects your privacy and your data, and it comes with robust guarantees:

  * AI-generated output from your data is shown only to you, not other customers

  * Your data is not used to train generative AI models without your express consent (off by default)

  * We process your data only via [_trusted subprocessors_](https://sentry.io/legal/subprocessors/) that are not allowed to use your data to train their own models

You can [_read more_](https://docs.sentry.io/product/ai-in-sentry/ai-privacy-and-security/) in our docs.

Can I disable Seer and generative AI features in Sentry?

Teams that want to turn off Seer and generative AI features can go to _Settings_ → _Organization_ → _General Settings_ → _Enable Generative AI Features_ and disable the feature toggle.

## Of course we have more content

[ ### Seer GA Announcement Tired of trying to guess if that half-baked LLM suggestion is really going to fix the issue with your code? Meet Seer—our new AI agent that taps into... ](https://blog.sentry.io/seer-sentrys-ai-debugger-is-generally-available/)

[ ### Seer Docs Learn about Seer, Sentry's AI agent, and managing generative AI features. ](https://docs.sentry.io/product/ai-in-sentry/seer/)

[ ### Want AI to be better at debugging? It’s all about context To debug anything, you need context. Having AI tools doesn't change that. The AI needs to go beyond its training data; it needs to see the errors, th... ](https://blog.sentry.io/want-ai-to-be-better-at-debugging-its-all-about-context/)

[ ### Seer Changelog Stay informed with new features and updates for Seer ](https://changelog.sentry.io/changelog/?categories=cmaxs61ka001h5lgk9p052rs5)

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[ Back to all legal docs  ](https://sentry.io/legal/)

# Terms of Service

Version  3.0.0 (Latest version) 3.0.0 (Latest version - February 12, 2024)  2.0.0 (December 29, 2022)  1.2.0 (February 5, 2020)  1.1.0 (November 29, 2018)  1.0.0 (December 6, 2017)  of This Agreement was created on February 12, 2024.

These Sentry Terms of Service (“**Agreement**”) are entered into by and between Functional Software, Inc. d/b/a Sentry (“**Sentry**” or “**we**”) and the entity or person placing an order for or accessing the Service (“**Customer**” or “**you**”). If you are accessing or using the Service on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company, and all references to “you” or “Customer” in this Agreement mean your company.

If you have a separate written agreement with Sentry for your use of the Service, this Agreement will not apply to you.

This Agreement permits Customer to purchase subscriptions to the Service and other services from Sentry pursuant to Sentry ordering documents, online registration, order descriptions or order confirmations referencing this Agreement (“**Orders**”) and sets forth the basic terms and conditions under which those products and services will be delivered. This Agreement will govern Customer’s initial purchase on the Effective Date as well as any future purchases made by Customer that reference this Agreement. Certain capitalized terms are defined in Section 20 (Definitions) and others are defined contextually in this Agreement.

The “**Effective Date**” of this Agreement is the date which is the earlier of (a) Customer’s initial access to any Service through any online provisioning, registration or order process or (b) the effective date of the first Order referencing this Agreement.

**Modifications to this Agreement**: From time to time, Sentry may modify this Agreement. Unless otherwise specified by Sentry, changes become effective for Customer upon renewal of Customer’s current Subscription Term or entry into a new Order. Sentry will use reasonable efforts to notify Customer of the changes through communications via Customer’s account, email or other means. Customer may be required to click to accept or otherwise agree to the modified Agreement before renewing a Subscription Term or entering into a new Order, and in any event, continued use of the Service after the updated version of this Agreement goes into effect will constitute Customer’s acceptance of such updated version. If Sentry specifies that changes to this Agreement will take effect prior to Customer’s next renewal or order (such as for legal compliance or product change reasons) and Customer objects to such changes, Customer may terminate the applicable Subscription Term and receive as its sole remedy a refund of any fees Customer has pre-paid for use of the applicable Service for the terminated portion of the Subscription Term.

**BY INDICATING YOUR ACCEPTANCE OF THIS AGREEMENT OR ACCESSING OR USING THE SERVICE, YOU ARE AGREEING TO BE LEGALLY BOUND BY ALL TERMS, CONDITIONS AND NOTICES CONTAINED OR REFERENCED IN THIS AGREEMENT. IF YOU DO NOT AGREE TO THIS AGREEMENT OR ARE UNDER THE AGE OF 16, PLEASE DO NOT USE THE SERVICE.**

  1. **Overview**. Sentry offers a suite of software-as-a-service solutions designed to identify, monitor and alert Customer to problems that are occurring in a Customer Application. These Services include code coverage reporting, error monitoring, performance monitoring and other application monitoring solutions. Customer uses SDKs to bundle Service Data about the Customer Application and send that Service Data to the Service. Customer may either create its own SDKs or select from reference SDKs that Sentry makes separately available for different software languages, frameworks and libraries. Customer controls what Service Data (including what, if any, personal information) are sent to and processed by the Service by configuring SDKs and the Service. Customer may also elect to import and export Service Data between the Service and certain Third-Party Platforms (e.g., messaging services, code repositories and project management solutions) through supported integrations.

  2. **The Service**.

     1. _Permitted Use_. During the Subscription Term, Customer may access and use the Service only for its internal business purposes in accordance with any Scope of Use and the Documentation, the AUP and this Agreement.

     2. _Users_. Only Users may access or use the Service. The Service is not intended for and should not be used by anyone under the age of 16. Customer must ensure that all its Users are over 16 years old. Each User must keep login credentials confidential and not share them with anyone else. Customer is responsible for its Users’ compliance with this Agreement and actions taken through their accounts (excluding misuse of accounts caused by Sentry’s breach of this Agreement). Customer will promptly notify Sentry if it becomes aware of any compromise of any User login credentials. Sentry uses User account information as described in its Privacy Policy, but the Privacy Policy does not apply to Service Data.

     3. _Restrictions_. Customer will not (and will not authorize anyone else to) do any of the following: (a) provide access to (except for Users), distribute, sell or sublicense the Service to a third party, (b) use the Service on behalf of, or to provide any product or service (except for Customer Applications) to, third parties, (c) use the Service to develop a similar or competing product or service, (d) reverse engineer, decompile, disassemble or seek to access the source code or non-public APIs to the Service, except to the extent expressly permitted by Law (and then only with prior notice to Sentry), (e) modify or create derivative works of the Service or copy any element of the Service, (f) remove or obscure any proprietary notices in the Service, (g) publish benchmarks or performance information about the Service, (h) interfere with the Service’s operation, circumvent its access restrictions or conduct any security or vulnerability test of the Service or (i) transmit any viruses or other harmful materials to the Service.

     4. _SDKs_. In order to use the Service, Customer may be required to use SDKs to send Service Data about Customer Applications to the Service. Customer may create its own SDKs or select from reference SDKs that Sentry makes separately available in public repositories (“**Reference SDKs**”). Customer’s use of Reference SDKs is subject to the applicable license terms provided with such Reference SDKs and not the terms of this Agreement. Customer’s failure to properly implement SDKs may cause certain features of the Service to be unavailable or cease to function. The Service excludes SDKs, and Sentry shall have no warranty, support, indemnity or other obligations with respect to SDKs under this Agreement.

  3. **Support**. If Customer has purchased a paid subscription to the Service, unless otherwise specified in an Order, during the Subscription Term Sentry will provide Support through Sentry’s online support page for the relevant service, or by email at the email address for the relevant Service, currently [support@sentry.io](mailto:support@sentry.io) and [support@codecov.io](mailto:support@codecov.io), respectively. Sentry will use reasonable efforts to respond to Support requests during business hours. For free or unpaid subscriptions to the Service, please visit our online support page for any support-related questions.

  4. **Data**.

     1. _Submission of Service Data_. Customer controls the types and amounts of Service Data (including what, if any, personal information is included) that are submitted to the Service through Customer’s configuration and use of SDKs, the Service and Third-Party Platforms. Customer is responsible for its configuration of SDKs and the Service (including any decision not to use available data scrubbing tools or other privacy or security settings or features).

     2. _Data Use_.

        1. _Service Data_. Subject to this Agreement, and solely to the extent necessary to provide, maintain and improve the Service and Support to Customer, Customer grants Sentry the non-exclusive, worldwide right, during the term of this Agreement, to access, use, process, copy, perform, store, export, transmit and display Service Data. Solely to the extent reformatting Service Data for display in the Service constitutes a modification or derivative work, the foregoing license also includes the right to modify and create derivative works of Service Data. In addition to the rights granted above, Sentry may use Non-Identifying Data for Additional Uses. Only to the extent Customer so authorizes via its configuration of the Service, Sentry may use other elements of Service Data for Additional Uses; provided, however, that Sentry will not disclose any Service Data used in this manner externally unless it has been Aggregated or Anonymized.

        2. _Usage Data_. Notwithstanding anything to the contrary in the Agreement, Sentry may collect and use Usage Data to operate, improve and support the Service and for Additional Uses. Sentry will not disclose Usage Data externally, including in benchmarks or reports, unless it has been Aggregated or Anonymized.

     3. _Security_. Sentry uses reasonable technical and organizational measures designed to protect the Service and Service Data as described in the Security Policy.

     4. _Personal Data_. Unless Customer and Sentry have entered into a DPA, Customer will not submit any Personal Data to the Service.

     5. _Protected Health Information_. Sentry makes a BAA available for customers with subscriptions to eligible plans. Unless Customer’s then-current subscription is to an eligible plan and has entered into a BAA with Sentry, Customer will not submit any PHI to the Service.

     6. _Location_. Sentry will store Service Data in the region selected by Customer through its configuration of the Service. In addition, Sentry may process Service Data in the United States or in countries where its Affiliates and third-party sub-processors are located.

     7. _Data Export and Deletion_. During the Subscription Term, Customer may export or delete its Service Data from the Service using the export and deletion features described in the Documentation. After the Subscription Term, Sentry will delete Service Data in accordance with its standard schedule and procedures.

  5. **Customer Obligations**.

     1. _Generally_. Customer is responsible for all Service Data, including its accuracy, and agrees to comply with Laws and the Documentation in using the Service. Customer represents and warrants that it has made all disclosures and has all rights, consents and permissions necessary to use Service Data with the Service and grant Sentry the rights in Section 4.2 (Data Use), all without violating or infringing Laws, third-party rights (including intellectual property, publicity or privacy rights) or any terms or privacy policies that apply to Service Data.

     2. _No Sensitive Personal Information_. Customer must not use the Service with Sensitive Personal Information (except as permitted in accordance with Section 4.5 (Protected Health Information). Except as set forth in a BAA, Customer acknowledges that the Service is not intended to meet any legal obligations for these uses, including HIPAA requirements, and that Sentry is not a Business Associate as defined under HIPAA. Notwithstanding anything else in this Agreement, except for PHI submitted in accordance with Section 4.5 (Protected Health Information), Sentry has no liability for Sensitive Personal Information.

  6. **Suspension of Service**. Sentry may suspend Customer’s access to the Service and related services: (i) if Customer breaches Section 2.3 (Restrictions) or Section 5 (Customer Obligations), (ii) if Customer’s account is 30 days or more overdue, (iii) if Customer’s actions risk harm to other customers or the security, availability or integrity of the Service (including by regularly exceeding any applicable rate limits) or (iv) if Customer fails to comply with the AUP. Where practicable, Sentry will use reasonable efforts to provide Customer with prior notice of the suspension. Once Customer resolves the issue requiring suspension, Sentry will promptly restore Customer’s access to the Service in accordance with this Agreement.

  7. **Third-Party Platforms**. Certain features or functionality of the Service may require Customer to use Third-Party Platforms. Use of Third-Party Platforms is subject to Customer’s agreement with the relevant provider and not this Agreement. Sentry does not control and has no liability for Third-Party Platforms, including their security, functionality, operation, availability or interoperability or how the Third-Party Platforms or their providers use Service Data. If Customer enables a Third-Party Platform with the Service, Sentry may access and exchange Service Data with the Third-Party Platform on Customer’s behalf.

  8. **No Professional Services**. Sentry does not provide any professional, consulting, work-for-hire, custom development or similar services of any type.

  9. **Commercial Terms**.

     1. _Subscription Term_. Unless otherwise set forth on the applicable Order, each Subscription Term will automatically renew for an equivalent period unless either party gives the other party notice of non-renewal before the current Subscription Term ends (with respect to Customer, in accordance with Section 9.5 below).

     2. _Fees and Taxes_. Fees are as described in each Order. Fees are invoiced on the schedule in the Order. Unless the Order provides otherwise, all fees are due within 30 days of the invoice date. Fees for renewal Subscription Terms are at Sentry’s then-current rates, regardless of any discounted pricing in a prior Order. Except as expressly otherwise set forth herein, all fees are non-refundable. All Fees are exclusive of any applicable sales or other taxes or similar fees imposed by any government authority. Customer will (a) pay or reimburse all such taxes and fees (including any interest or penalties), if any, due, based on or measured by amounts payable by Customer under this Agreement (excluding taxes based on Sentry’s net income) or (b) furnish Sentry with evidence acceptable to the applicable government authority to sustain an exemption therefrom. If Customer is required by Laws to deduct withholding taxes from payments to Sentry, Customer will increase the amount payable to Sentry as necessary so that after making all required deductions and withholdings, Sentry receives and retains (free from any tax liability) an amount equal to the amount it would have received had no such deductions or withholdings been made.

     3. _On Demand_. If Customer purchases a Service with on-demand usage and exceeds the applicable Scope of Use specified in the Order in a given month, Customer agrees to pay Sentry additional on-demand fees for such excess usage (“**On Demand Usage**”) monthly in arrears at the then-current price for On Demand Usage.

     4. _Payment via Credit Card_. If Customer is purchasing the Service via credit card, debit card or other payment card (“**Credit Card**”), the following terms apply:

        1. _Recurring Billing Authorization_. By providing Credit Card information and agreeing to purchase the Service, Customer hereby authorizes Sentry (or its designee) to automatically charge Customer’s Credit Card on the same date of each calendar month (or the closest prior date, if there are fewer days in a particular month) during the Subscription Term for all fees accrued as of that date (if any) in accordance with the applicable Order. Customer acknowledges and agrees that the amount billed and charged each month may vary depending on Customer’s use of the Service and may include fees for On Demand Usage for the prior month.

        2. _Foreign Transaction Fees_. Customer acknowledges that for certain Credit Cards, the issuer of Customer’s Credit Card may charge a foreign transaction fee or other charges.

        3. _Invalid Payment_. If a payment is not successfully settled due to expiration of a Credit Card, insufficient funds, or otherwise, Customer remains responsible for any amounts not remitted to Sentry and Sentry may, in its sole discretion, either (i) invoice Customer directly for the deficient amount, (ii) continue billing the Credit Card once it has been updated by Customer (if applicable) or (iii) terminate this Agreement.

        4. _Changing Credit Card Information_. At any time, Customer may change its Credit Card information by entering updated Credit Card information in its account settings.

        5. _Payment of Outstanding Fees_. Upon any termination, expiration or cancellation of a Subscription Term, Sentry will charge Customer’s Credit Card (or invoice Customer directly) for any outstanding fees for Customer’s use of the Service during the Subscription Term (including any fees for On Demand Usage), after which Sentry will not charge Customer’s Credit Card for any additional fees.

     5. _Cancellation_. **If Customer does not want to renew a subscription, Customer must cancel its account(s)/subscription(s) from its account settings.** An email or phone request to cancel Customer’s account is not considered notice of non-renewal. Any cancellation will take effect only at the end of Customer’s then-current Subscription Term, and Customer will continue to owe all fees (including, if applicable, monthly subscription fees and fees for any On Demand Usage) for the duration of the then-current Subscription Term. Notwithstanding the foregoing, Sentry reserves the right, at its sole and absolute discretion, to permit Customer to cancel its subscription immediately without further liability by making a lump-sum payment to Sentry that is equal to the upcoming three (3) months of subscription fees that Customer would otherwise have owed Sentry.

     6. _Upgrades and Downgrades_. If Customer upgrades its plan or Scope of Use, we will immediately bill Customer for the applicable subscription fees. Downgrades will go into effect at the end of Customer’s then-current Subscription Term. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. Downgrading account(s) may cause the loss of Service Data, features, or capacity of such account(s). We do not accept any liability for such loss.

  10. **Disclaimers. The Service, Support and all related Sentry services are provided “AS IS”. Sentry and its suppliers make no other warranties, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, title or noninfringement. Unless otherwise expressly stated in this Agreement, Sentry does not warrant that Customer’s use of the Service will be uninterrupted or error-free, that Sentry will review Service Data for accuracy or that it will maintain Service Data without loss. Sentry is not liable for delays, failures or problems inherent in use of the Internet and electronic communications or other systems outside Sentry’s control or for use of the Service in High Risk Activities. Customer may have other statutory rights, but any statutorily required warranties will be limited to the shortest legally permitted period. Sentry does not warrant that using the Service will enable Customer to identify all issues or bugs in Customer Applications or that Customer will be able to correct issues or bugs reported by the Service. Sentry makes no warranties regarding the performance of Customer Applications and, as between the parties, Customer is solely responsible for Customer Applications.**

  11. **Term and Termination**.

     1. _Term_. This Agreement starts on the Effective Date and continues until expiration, cancellation or termination of all Subscription Terms.

     2. _Termination_. Either party may terminate this Agreement (including all Orders) if the other party (a) fails to cure a material breach of this Agreement (including a failure to pay fees) within 30 days after notice, (b) ceases operation without a successor or (c) seeks protection under a bankruptcy, receivership, trust deed, creditors’ arrangement, composition or comparable proceeding, or if such a proceeding is instituted against that party and not dismissed within 60 days.

     3. _Effect of Termination_. Upon expiration or termination of this Agreement or an Order, Customer’s access to the Service will cease. At the disclosing party’s request upon expiration or termination of this Agreement, the receiving party will delete all of the disclosing party’s Confidential Information (excluding Service Data, which is addressed in Section 4.7). Service Data and other Confidential Information may be retained in the receiving party’s standard backups after deletion but will remain subject to this Agreement’s confidentiality restrictions.

     4. _Survival_. These Sections survive expiration or termination of this Agreement: 2.3 (Restrictions), 4.2 (Data Use), 5 (Customer Obligations), 9.2 (Fees and Taxes), 9.3 (On Demand), 9.4 (Payment via Credit Card) 10.3 (Disclaimers), 11.3 (Effect of Termination), 11.4 (Survival), 12 (Ownership), 13 (Limitations of Liability), 14 (Indemnification), 15 (Confidentiality), 16 (Required Disclosures), 19 (General Terms) and 20 (Definitions). Except where an exclusive remedy is provided, exercising a remedy under this Agreement, including termination, does not limit other remedies a party may have.

  12. **Ownership**. Neither party grants the other any rights or licenses not expressly set out in this Agreement. Except for Sentry’s use rights in this Agreement, between the parties Customer retains all intellectual property and other rights in Service Data provided to Sentry. Except for Customer’s use rights in this Agreement, Sentry and its licensors retain all intellectual property and other rights in the Service and related Sentry technology, templates, formats, machine learning or large language models and dashboards, including any modifications or improvements to these items made by Sentry. If Customer provides Sentry with feedback or suggestions regarding the Service or other Sentry offerings, Sentry may use the feedback or suggestions without restriction or obligation.

  13. **Limitations of Liability**.

     1. _Consequential Damages Waiver_. **Except for Excluded Claims, neither party (nor its suppliers) will have any liability arising out of or related to this Agreement for any loss of use, lost data, lost profits, failure of security mechanisms, interruption of business or any indirect, special, incidental, reliance or consequential damages of any kind, even if informed of their possibility in advance.**

     2. _Liability Cap_. **Except for Excluded Claims, each party’s (and its suppliers’) entire liability arising out of or related to this Agreement will not exceed in aggregate the amounts paid or payable by Customer to Sentry during the prior 12 months under this Agreement.**

     3. _Excluded Claims_. “**Excluded Claims**” means: (a) Customer’s breach of Sections 2.3 (Restrictions) or 5 (Customer Obligations), (b) Customer’s breach of Section 15 (Confidentiality) or (c) amounts payable to third parties under the indemnifying party’s obligations in Section 14 (Indemnification).

     4. _Nature of Claims and Failure of Essential Purpose_. The waivers and limitations in this Section 13 apply regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise and will survive and apply even if any limited remedy in this Agreement fails of its essential purpose.

  14. **Indemnification**.

     1. _Indemnification by Customer_. Customer will defend Sentry from and against any third-party claim to the extent resulting from Service Data or Customer’s breach or alleged breach of Section 5 (Customer Obligations) and will indemnify and hold harmless Sentry against any damages or costs awarded against Sentry (including reasonable attorneys’ fees) or agreed in settlement by Customer resulting from the claim.

     2. _Procedures_. The indemnifying party’s obligations in this Section 14 are subject to receiving (a) prompt notice of the claim, (b) the exclusive right to control and direct the investigation, defense and settlement of the claim and (c) all reasonably necessary cooperation of the indemnified party, at the indemnifying party’s expense for reasonable out-of-pocket costs. The indemnifying party may not settle any claim without the indemnified party’s prior consent if settlement would require the indemnified party to admit fault or take or refrain from taking any action (other than relating to use of the Service, when Sentry is the indemnifying party). The indemnified party may participate in a claim with its own counsel at its own expense.

  15. **Confidentiality**.

     1. _Definition_. “**Confidential Information**” means information disclosed to the receiving party under this Agreement that is designated by the disclosing party as proprietary or confidential or that should be reasonably understood to be proprietary or confidential due to its nature and the circumstances of its disclosure. Sentry’s Confidential Information includes the terms and conditions of this Agreement and any technical or performance information about the Service. Customer’s Confidential Information includes Service Data.

     2. _Obligations_. As a receiving party, each party will (a) hold Confidential Information in confidence and not disclose it to third parties except as permitted in this Agreement, including Section 4.2 (Data Use), and (b) only use Confidential Information to fulfill its obligations and exercise its rights in this Agreement. The receiving party may disclose Confidential Information to its employees, agents, contractors and other representatives having a legitimate need to know (including, for Sentry, the subcontractors referenced in Section 19.9), provided it remains responsible for their compliance with this Section 15 and they are bound to confidentiality obligations no less protective than this Section 15.

     3. _Exclusions_. These confidentiality obligations do not apply to information that the receiving party can document (a) is or becomes public knowledge through no fault of the receiving party, (b) it rightfully knew or possessed prior to receipt under this Agreement, (c) it rightfully received from a third party without breach of confidentiality obligations or (d) it independently developed without using the disclosing party’s Confidential Information.

     4. _Remedies_. Unauthorized use or disclosure of Confidential Information may cause substantial harm for which damages alone are an insufficient remedy. Each party may seek appropriate equitable relief, in addition to other available remedies, for breach or threatened breach of this Section 15.

  16. **Required Disclosures**. Nothing in this Agreement prohibits either party from making disclosures, including of Service Data and other Confidential Information, if required by Law, subpoena or court order, provided (if permitted by Law) it notifies the other party in advance and cooperates in any effort to obtain confidential treatment.

  17. **No-Charge Products**. If Customer receives access to the Service or Service features on a no-charge, free or trial basis or as an alpha, beta or early access offering (“**No-Charge Products**”), use of such No-Charge Products is permitted only during the period designated by Sentry (or if not designated, 30 days). No-Charge Products are optional and either party may terminate No-Charge Products at any time for any reason. No-Charge Products may be inoperable, incomplete or include features that Sentry may never release, and their features and performance information are Sentry’s Confidential Information. **Notwithstanding anything else in this Agreement, Sentry provides no warranty, indemnity, service levels or Support for No-Charge Products and its liability for No-Charge Products will not exceed US$50.**

  18. **Publicity**. Neither party may publicly announce this Agreement except with the other party’s prior consent or as required by Laws. However, Sentry may include Customer and its trademarks in Sentry’s customer lists and promotional materials, issue a press release identifying Customer as a Sentry customer, inform other potential customers that Customer is a Sentry customer and identify Customer as a customer in other forms of publicity (including, without limitation, case studies and blog posts), but will cease such use at Customer’s written request.

  19. **General Terms**.

     1. _Assignment_. Neither party may assign this Agreement without the prior consent of the other party, except that either party may assign this Agreement in connection with a merger, reorganization, acquisition or other transfer of all or substantially all its assets or voting securities (each, a “**Change of Control**”). If Customer assigns this Agreement in a Change of Control permitted under this Section, Customer will update all necessary details in Customer’s account settings. Any non-permitted assignment is void. This Agreement will bind and inure to the benefit of each party’s permitted successors and assigns.

     2. _Governing Law, Jurisdiction and Venue_. This Agreement is governed by the laws of the State of California and the United States without regard to conflicts of laws provisions and without regard to the United Nations Convention on the International Sale of Goods. The jurisdiction and venue for actions related to this Agreement will be the state and United States federal courts located in San Francisco, California and both parties submit to the personal jurisdiction of those courts.

     3. _Attorneys’ Fees and Costs_. The prevailing party in any action to enforce this Agreement will be entitled to recover its attorneys’ fees and costs in connection with such action.

     4. _Notices_. Except as set out in this Agreement, any notice or consent under this Agreement must be in writing and will be deemed given: (a) upon receipt if by personal delivery, (b) upon receipt if by certified or registered U.S. mail (return receipt requested), (c) one day after dispatch if by a commercial overnight delivery service or (d) upon delivery if by email. Either party may update its contact information with notice to the other party. Notices to Sentry must be sent to: Functional Software, Inc. dba Sentry, Attn: Legal Department, 45 Fremont Street, 8th Floor, San Francisco, CA 94105-2250, USA (with a copy by email to [legal@sentry.io](mailto:legal@sentry.io)). Notices to Customer will be sent to the address (if any) set forth in the Order or by email to Customer’s email set forth in the Order. Sentry may also send notices to Customer through the Service.

     5. _Entire Agreement_. This Agreement (which includes all Orders, the Policies and, if applicable, the BAA and the DPA) is the parties’ entire agreement regarding its subject matter and supersedes any prior or contemporaneous agreements regarding its subject matter. In this Agreement, headings are for convenience only and “including” and similar terms are to be construed without limitation. This Agreement may be executed in counterparts (including electronic copies and PDFs), each of which is deemed an original and which together form one and the same agreement.

     6. _Amendments_. Except as otherwise provided herein, any amendments, modifications or supplements to this Agreement must be in writing and signed by each party’s authorized representatives or, as appropriate, agreed through electronic means provided by Sentry. Nonetheless, with notice to Customer, Sentry may modify the Policies to reflect new features or changing practices, but the modifications will not materially decrease Sentry’s overall obligations during a Subscription Term. The terms in any Customer purchase order or business form will not amend or modify this Agreement and are expressly rejected by Sentry; any of these Customer documents are for administrative purposes only and have no legal effect.

     7. _Waivers and Severability_. Waivers must be signed by the waiving party’s authorized representative and cannot be implied from conduct. If any provision of this Agreement is held invalid, illegal or unenforceable, it will be limited to the minimum extent necessary so the rest of this Agreement remains in effect.

     8. _Force Majeure_. Neither party is liable for any delay or failure to perform any obligation under this Agreement (except for a failure to pay fees) due to events beyond its reasonable control, such as a strike, blockade, war, act of terrorism, pandemic, riot, Internet or utility failures, refusal of government license or natural disaster.

     9. _Subcontractors_. Sentry may use subcontractors and permit them to exercise Sentry’s rights, but Sentry remains responsible for their compliance with this Agreement and for its overall performance under this Agreement.

     10. _Independent Contractors_. The parties are independent contractors, not agents, partners or joint venturers.

     11. _Export Control_. Customer agrees to comply with all relevant U.S. and foreign export and import Laws in using the Service. Customer (a) represents and warrants that it is not listed on any U.S. government list of prohibited or restricted parties or located in (or a national of) a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a “terrorist supporting” country, (b) agrees not to access or use the Service in violation of any U.S. export embargo, prohibition or restriction and (c) will not submit to the Service any information controlled under the U.S. International Traffic in Arms Regulations.

     12. _Government End-Users_. Elements of the Service are commercial computer software. If the user or licensee of the Service is an agency, department, or other entity of the United States Government, the use, duplication, reproduction, release, modification, disclosure, or transfer of the Service or any related documentation of any kind, including technical data and manuals, is restricted by the terms of this Agreement in accordance with Federal Acquisition Regulation 12.212 for civilian purposes and Defense Federal Acquisition Regulation Supplement 227.7202 for military purposes. The Service was developed fully at private expense. All other use is prohibited.

  20. **Definitions**

“**Additional Uses**” means any legitimate business purposes such as analytics, benchmarking, reporting and developing new products and services.

“**Affiliate**” means an entity directly or indirectly owned by, controlled by or under common control with a party, where “ownership” means the beneficial ownership of fifty percent (50%) or more of an entity’s voting equity securities or other equivalent voting interests and “control” means the power to direct the management or affairs of an entity.

“**Aggregated or Anonymized**” means de-identified or aggregated so that it does not individually identify Customer, its Users or any other person, and Sentry will not identify Customer as the source of such data.

“**AUP**” means the Acceptable Use Policy, the current version of which is at <https://sentry.io/legal/aup/>.

“**BAA**” means the Business Associate Agreement, if any, separately executed by the parties in connection with this Agreement.

“**CCPA**” means the California Consumer Privacy Act of 2018 (California Civil Code §§1798.100 et seq.); as may be amended, superseded or replaced from time to time.

“**Customer Application**” means Customer’s application, website or other offering owned and operated by (or for the benefit of) Customer which Customer uses the Service to monitor.

“**Documentation**” means Sentry’s usage guidelines and standard technical documentation for the Service, the current versions of which are at <https://docs.sentry.io/> and <https://docs.codecov.com/docs>, respectively.

“**DPA**” means the Data Protection Addendum, if any, separately executed by the parties in connection with this Agreement.

“**European Data Protection Legislation**” means the data protection and privacy laws and regulations enacted in Europe and applicable to the Personal Data in question, including as applicable: (a) the GDPR; (b) the Federal Data Protection Act of 19 June 1992 (Switzerland); and/or (c) in respect of the United Kingdom, the Data Protection Act 2018 and any applicable national legislation that replaces or converts in domestic law the GDPR or any other law relating to data and privacy as a consequence of the United Kingdom leaving the European Union; in each case as may be amended, superseded or replaced from time to time.

“**GDPR**” means European Union Regulation 2016/679, as may be amended, superseded or replaced from time to time.

“**High Risk Activities**” means activities where use or failure of the Service could lead to death, personal injury or environmental damage, including life support systems, emergency services, nuclear facilities, autonomous vehicles or air traffic control.

“**Laws**” means all relevant local, state, federal and international laws, regulations and conventions, including those related to data privacy and data transfer, international communications and export of technical or personal data.

“**Non-Identifying Data**” means elements of Service Data that by their nature cannot be used to identify Customer or its Users. For avoidance of doubt, Non-Identifying Data will not include any Personal Data, source code, content or attachments.

“**Order**” has the meaning set forth in the second paragraph of this Agreement.

“**Personal Data**” means personal data or personal information (as those terms are defined by European Data Protection Legislation or the CCPA, as applicable).

“**PHI**” means any patient, medical or other protected health information regulated by the Health Insurance Portability and Accountability Act (as amended and supplemented) (“**HIPAA**”).

“**Policies**” means the AUP, Privacy Policy, Security Policy or any other Sentry policies referenced in or attached to this Agreement.

“**Privacy Policy**” means the Privacy Policy for the relevant Service, the current versions of which are at <https://sentry.io/privacy/> and <https://about.codecov.io/privacy/>, respectively.

“**SDK**” means a software developer kit or other input tool that enables Customer to submit Service Data regarding a Customer Application to the Service.

“**Scope of Use**” means any monthly usage quota or seat allowance set forth in an Order.

“**Security Policy**” means the Security Policy for the relevant Service, the current versions of which are at <https://sentry.io/security/> and <https://about.codecov.io/security/>, respectively.

“**Sensitive Personal Information**” means any (a) special categories of data enumerated in the GDPR, Article 9(1) or any successor legislation, (b) PHI, (c) credit, debit or other payment card data subject to the Payment Card Industry Data Security Standards (PCI DSS), (d) other information subject to regulation or protection under specific Laws such as the Children’s Online Privacy Protection Act or Gramm-Leach-Bliley Act (or related rules or regulations), (e) social security numbers, driver’s license numbers or other government ID numbers or (f) any data similar to the above protected under foreign or domestic laws.

“**Service**” means Sentry’s proprietary cloud service identified in the relevant Order or otherwise provided to Customer, as modified from time to time. The Service includes the Documentation but does not include SDKs or Third-Party Platforms.

“**Service Data**” means data collected from a Customer Application that is reported to the Service, such as the occurrence of a software exception or bug, software test coverage metrics, telemetry that captures how a user interacts with a Customer Application, software performance metrics or system resource usage (including any associated context, metadata, files or attachments) or any other data, content or materials that Customer (including its Users) submits to the Service, including from Third-Party Platforms.

“**Subscription Term**” means the term for Customer’s use of the Service as identified in an Order.

“**Support**” means technical support for the Service.

“**Third-Party Platform**” means any platform, add-on, service or product not provided by Sentry that Customer elects to integrate or enable for use with the Service.

“**Usage Data**” means technical logs, data and other learnings about Customer’s and its Users’ configuration and use of the Service, such as monthly quota information and frameworks in use.

“**User**” means any employee or contractor of Customer or its Affiliates that Customer allows to use the Service on its behalf.

  21. **Purchase from Reseller**. If Customer obtained the Service through an authorized reseller of Sentry (“**Reseller**”), the following terms are applicable and will prevail in event of any conflict with any other provisions of this Agreement:

     1. This Agreement is between Sentry and Customer and governs all access and use of the Service by Customer. Resellers are not authorized to modify this Agreement or make any promises or commitments on Sentry’s behalf, and Sentry is not bound by any obligations to Customer other than as set forth in this Agreement. Sentry is not party to (or responsible under) any separate agreement between Customer and Reseller and is not responsible for the Reseller’s acts, omissions, products or services.

     2. Customer’s order details (e.g., Scope of Use and fees) will be as stated in the Order placed by Reseller with Sentry on Customer’s behalf. The Reseller is responsible for the accuracy of such Order.

     3. The amount paid by Customer to the Reseller will be deemed the amount paid or payable by Customer to Sentry under this Agreement for purposes of Section 13 (Limitations of Liability).

     4. Instead of paying Sentry, Customer will pay the applicable amounts to the Reseller, as agreed between Customer and the Reseller. If the Reseller fails to pay Sentry the applicable fees for Customer’s use of the Service, Sentry reserves the right to terminate the applicable Subscription Term for such Service and all related rights granted hereunder.

     5. In the event Customer is entitled to a refund under this Agreement, Customer must request such refund through the Reseller. Any request sent directly to Sentry may be redirected to the Reseller. Sentry will refund any applicable fees to the Reseller and the Reseller will be solely responsible for refunding such fees to Customer, unless otherwise specified by Sentry. Sentry will have no further liability to Customer in the event the Reseller fails to refund such fees to Customer.


# View logs in context — with your errors and traces

Logs are most useful when they’re connected to what you're debugging — issues, traces, and the code itself. Sentry brings logs into the same view as errors and performance, so you can see what happened and why, without switching tools or losing context.

[ Try Sentry For Free ](https://sentry.io/signup/) [ Get a Demo ](https://sentry.io/demo/)

## Logs connected to your issues

See the logs behind a failed cron job, dropped webhook, or bad deploy—right from the issue.

  * View logs alongside stack traces, releases, and traces—like seeing _job_type:"refresh_tokens_ " right next to the exception

  * Understand what happened before and after an error—like the _status:500_ response from a third-party API that preceded a crash

## Trace-connected logs for faster debugging

Sentry connects structured logs to traces, so you can spot retry loops, fallback logic, or silent failures that don’t throw exceptions.

  * View logs inline with spans—like seeing _retry=true_ or _response_time:3000_ right where the delay occurred

  * Understand slowness across services by following logs tied to _span_id_ , _trace_id_ , or custom fields

## Structured logging that makes search easy

Structured logs in Sentry make it easy to search by real metadata—not just raw strings.

  * Attach properties like _customer_id_ or _payment_id_ to your log messages

  * Filter and search logs with queries like _customer_id:"cus_123"_ or _payment_id:"pay_456"_ to zero in on specific issues

  * Group logs by fields like _payment_id_ to surface repeat failures tied to the same transaction

  * Trigger alerts based on structured values—like a spike in errors for a single customer

## From log to root cause

### Livestream logs

See new logs as they arrive.

### Log-Based Alerts

Get notified on patterns or anomalies

### Log Dashboards

Visualize key trends and fields

[ ### Structured logs Sentry’s structured logging lets you pass variables directly in string templates—we’ll extract both the template and its values so you can filter, group, and debug with real context, not just raw strings. ](https://docs.sentry.io/platforms/javascript/logs/#usage)

### Log aggregation

A 500 error appears in Sentry. With log aggregation, you can view related logs—like timeouts or bad inputs—alongside the error to quickly find the cause.

Log -> trace -> reply in @getsentry is quite magical, glad logging is finally supported there

Greg Kedzierski

Founder & CEO,

Tailplane

[ Read MoreTailplane testimonial ](https://x.com/GKedzierski/status/1925705850993230317)

I think @getsentry has become my all-in-one observability solution. It even has logs now—LFG!

@arjunz

Founder,

@techulus

[ Read more on X@techulus testimonial ](https://x.com/arjunz/status/1923469000568438864)

I love it! This is fantastic! It's super simple and not bloated with unecessary features. It's already helped me solve multiple bugs without needing to SSH in my server.

V.T.

ALREADY LOVING LOGS!! Finally we will be able to fully migrate to Sentry!

A.S.A

## Getting started with Sentry is simple

We support every technology (except the ones we don't).
Get started with just a few lines of code.

Python LogsPHPAndroidJavaJavaScriptLaravelReactNext.js

Copied!Click to Copy

    sentry_sdk.init(
        dsn="https://0cc5731bdda0c5987a6e7f04019a2e72@o4508482493284432.ingest.de.sentry.io/4508482513338453",
        enable_logs=True,
    )

Copied!Click to Copy

    \Sentry\init([
        'dsn' => 'https://238ed7e0b8c33a786e0a19b534bda162@o4508130833793024.ingest.us.sentry.io/4509481458204672',
        // Enable logs to be sent to Sentry
        'enable_logs' => true,
    ]);

    // Somewhere at the end of your execution, you should flush the logger to send pending logs to Sentry.
    \Sentry\logger()->flush();

Copied!Click to Copy

    import io.sentry.SentryLevel;
    import io.sentry.android.core.SentryAndroid;
    import android.app.Application;

    public class MyApplication extends Application {
      public void onCreate() {
        super.onCreate();
        SentryAndroid.init(this, options -> {
          options.setDsn("https://238ed7e0b8c33a786e0a19b534bda162@o4508130833793024.ingest.us.sentry.io/4509481458204672");
          options.getLogs().setEnabled(true);
        });

Copied!Click to Copy

    import io.sentry.Sentry;

    Sentry.init(options -> {
      options.setDsn("https://238ed7e0b8c33a786e0a19b534bda162@o4508130833793024.ingest.us.sentry.io/4509481458204672");
      options.getLogs().setEnabled(true);
    });```

Copied!Click to Copy

    Sentry.init({
      dsn: "https://238ed7e0b8c33a786e0a19b534bda162@o4508130833793024.ingest.us.sentry.io/4509481458204672",
      // Enable logs to be sent to Sentry
      enableLogs: true,
    });

Copied!Click to Copy

    'channels' => [
        // ...
        'sentry_logs' => [
            'driver' => 'sentry_logs',
            // The minimum logging level at which this handler will be triggered
            // Available levels: debug, info, notice, warning, error, critical, alert, emergency
            'level' => env('LOG_LEVEL', 'info'), // defaults to `debug` if not set
        ],
    ],

Copied!Click to Copy

    Sentry.init({
      dsn: "https://238ed7e0b8c33a786e0a19b534bda162@o4508130833793024.ingest.us.sentry.io/4509481458204672",
      // Enable logs to be sent to Sentry
      enableLogs: true,
    });

Copied!Click to Copy

    Sentry.init({
      dsn: "https://238ed7e0b8c33a786e0a19b534bda162@o4508130833793024.ingest.us.sentry.io/4509481458204672",
      // Enable logs to be sent to Sentry
      enableLogs: true,
    });

That's it. Check out our [documentation](https://sentry.io/platforms) to ensure you have the latest instructions.

[ Create a Sentry Account ](https://sentry.io/signup/) [ See All Platforms ](https://sentry.io/platforms)

## Logging FAQs

How much does logs cost?

Sentry Logs is currently available for all users. You get 5GB of logs for free and are $0.50/GB after that. Learn more in [docs](https://docs.sentry.io/pricing/#logs-pricing).

Why Logs in Sentry?

When debugging, logs, traces, and errors work better together. Logs provide the granular context—like retries, API failures, and internal state—that spans and errors can miss. But in most tools today, logs live in a separate system, forcing you to switch between tools to piece together the full picture.

With logs in Sentry, everything is in one place. You can see logs right alongside your errors and traces—no more context switching, just faster debugging.

How to get started?

Getting started is **just as easy as adding a ****`console.log`****or ****`logger.info`**. Our SDKs handle the heavy lifting, automatically linking your logs to traces and errors so you get the full context with minimal setup.

Check out our docs to [read more.](https://docs.sentry.io/product/explore/logs/getting-started/)

## Of course we have more logging content

[ ### Sentry vs Logging Learn more about how Sentry has differentiated itself from logging. ](https://sentry.io/vs/logging/)

[ ### Logs in Sentry: Now in Open Beta Sentry now has logs - in Beta. Send structured logs to Sentry and view them alongside errors and traces—so you see what happened, what led up to it, a... ](https://blog.sentry.io/logs-in-sentry-open-beta/)

[ ### Introducing Sentry's Flutter SDK 9.0 - Logs, Session Replay, Feature Flags, and more If you've ever had to debug a Flutter app after an error report that just says “Null check operator used on a null value,” you already know: context i... ](https://blog.sentry.io/introducing-sentrys-flutter-sdk-9-0)

[ ### Logging in Python: A Developer’s Guide Learn more about logging in Python with Sentry. ](https://blog.sentry.io/logging-in-python-a-developers-guide/#python-logging-best-practices)

## Get monthly product updates from Sentry

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And yes, it really is monthly. Ok, maybe the occasional twice a month, but for sure not like one of those daily ones that you just tune out after a while.

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## Fix It

Get started with the only application monitoring platform that empowers developers to fix application problems without compromising on velocity.

[ Try Sentry for Free ](https://sentry.io/signup/) [ Get a Demo ](https://sentry.io/demo/)