Complaint: There has been no water supply for over two days. We are facing severe issues with daily cleaning and drinking water. The authorities are not responding to our complaints.

complaint_type: nan
category: Infrastructure
emotion: Disappointment
economicImpact: Medium - Families spending extra money on private water tankers
environmentalImpact: Low - Minor impact on local vegetation
ResolutionTime: 9
relatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: UP Jal Nigam
estimated: 56


Complaint: The electricity bills are too high, and the power cuts are frequent. Even during peak hours, the power supply is cut off without any prior notice.

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: High - Business losses and additional expenses on generators
environmentalImpact: Medium - Increased generator usage causing pollution
ResolutionTime: 8
relatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: UP Power Corporation Ltd.
estimated: 40


Complaint: The garbage collection is irregular, and the heaps of waste are rotting in public places. This is affecting the cleanliness and health of the locality.

complaint_type: nan
category: Sanitation
emotion: Anger
economicImpact: Medium - Increased healthcare costs due to diseases
environmentalImpact: High - Pollution and contamination of local environment
ResolutionTime: 2
relatedPolicies: ['Municipal Solid Waste Management Rules', 'Public Health Act']
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Municipal Corporation
estimated: 88


Complaint: The roads are filled with potholes, and it's becoming dangerous to drive. Accidents are increasing due to the poor condition of the streets, and there is no repair work being done.

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Medium - Vehicle repair costs and delays
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 28
relatedPolicies: ['Public Works Department Guidelines', 'Road Safety Act']
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 37


Complaint: The public buses are unreliable and overcrowded. They often don’t follow schedules, leaving people stranded for long hours, especially during rush hour.

complaint_type: nan
category: Transport
emotion: Annoyance
economicImpact: Medium - Increased expenses on alternative transport
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 13
relatedPolicies: ['Public Transport Regulations', 'Urban Transport Policy']
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: State Transport Department
estimated: 83


Complaint: The government hospital lacks proper sanitation, and patients often wait for hours to be attended to. The hospital staff is overworked and seems to be in constant shortage.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Medium - Increased healthcare costs
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 28
relatedPolicies: ['Public Health Act', 'Hospital Management Guidelines']
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 83


Complaint: The police seem uninterested in solving local crimes. Even after repeated complaints, the authorities have not taken any serious action against local criminals.

complaint_type: nan
category: Law & Order
emotion: Frustration
economicImpact: Medium - Losses due to theft and crime
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 16
relatedPolicies: ['Police Act', 'Criminal Procedure Code']
subcategory: Crime Management
urgencyLevel: High
departmentAssigned: Police Department
estimated: 43


Complaint: Schools in our area are facing a severe shortage of teachers, and classes are often merged, causing disruptions. The government must improve the education system urgently.

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Medium - Increased expenses on private tuition
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 9
relatedPolicies: ['Education Act', 'Teacher Recruitment Policy']
subcategory: School Management
urgencyLevel: High
departmentAssigned: Education Department
estimated: 55


Complaint: We have to rely on tanker services for water, and even then, the supply is irregular. The authorities need to fix the local water system immediately.

complaint_type: nan
category: Infrastructure
emotion: Frustration
economicImpact: Medium - Families spending extra money on private water tankers
environmentalImpact: Low - Minor impact on local vegetation
ResolutionTime: 24
relatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: UP Jal Nigam
estimated: 69


Complaint: The electric supply in our area is very unstable. During the day, we experience frequent power fluctuations, and during the night, power cuts are a common issue.

complaint_type: nan
category: Utilities
emotion: Disappointment
economicImpact: High - Business losses and additional expenses on generators
environmentalImpact: Medium - Increased generator usage causing pollution
ResolutionTime: 4
relatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: UP Power Corporation Ltd.
estimated: 89


Complaint: The garbage bins are never cleared on time, and the streets are always littered with waste. It’s become a serious environmental concern.

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Medium - Increased healthcare costs due to diseases
environmentalImpact: High - Pollution and contamination of local environment
ResolutionTime: 28
relatedPolicies: ['Municipal Solid Waste Management Rules', 'Public Health Act']
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Municipal Corporation
estimated: 30


Complaint: The roads are not only poorly maintained but are also overcrowded with heavy traffic. This causes constant delays and accidents, and the situation has been ignored for far too long.

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Medium - Vehicle repair costs and delays
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 20
relatedPolicies: ['Public Works Department Guidelines', 'Road Safety Act']
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 38


Complaint: There are hardly any buses during off-peak hours. It’s extremely difficult to travel within the city after 8 PM, and people are forced to use private vehicles.

complaint_type: nan
category: Transport
emotion: Irritation
economicImpact: Medium - Increased expenses on alternative transport
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 9
relatedPolicies: ['Public Transport Regulations', 'Urban Transport Policy']
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: State Transport Department
estimated: 83


Complaint: We visited the district hospital, and the conditions were appalling. The hospital was overcrowded, lacked proper facilities, and the doctors were unavailable for consultations.

complaint_type: nan
category: Healthcare
emotion: Frustration
economicImpact: Medium - Increased healthcare costs
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 2
relatedPolicies: ['Public Health Act', 'Hospital Management Guidelines']
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 49


Complaint: The police are failing to provide security in our neighborhood. We have had several robberies, and despite reporting them, there is no visible improvement in the situation.

complaint_type: nan
category: Law & Order
emotion: Anger
economicImpact: Medium - Losses due to theft and crime
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 26
relatedPolicies: ['Police Act', 'Criminal Procedure Code']
subcategory: Crime Management
urgencyLevel: High
departmentAssigned: Police Department
estimated: 89


Complaint: There is a severe shortage of classrooms in our school, and students are forced to study in poorly ventilated areas. This has a direct impact on their learning experience.

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Medium - Increased expenses on private tuition
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 29
relatedPolicies: ['Education Act', 'Teacher Recruitment Policy']
subcategory: School Management
urgencyLevel: High
departmentAssigned: Education Department
estimated: 68


Complaint: The water supply has been erratic, and when the water does arrive, it’s often dirty. We have raised complaints, but no improvement has been seen.

complaint_type: nan
category: Infrastructure
emotion: Disappointment
economicImpact: Medium - Families spending extra money on private water tankers
environmentalImpact: Low - Minor impact on local vegetation
ResolutionTime: 23
relatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: UP Jal Nigam
estimated: 80


Complaint: The frequent power outages in our area are becoming unbearable. Even essential services like water pumps are not functioning properly due to power cuts.

complaint_type: nan
category: Utilities
emotion: Irritation
economicImpact: High - Business losses and additional expenses on generators
environmentalImpact: Medium - Increased generator usage causing pollution
ResolutionTime: 29
relatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: UP Power Corporation Ltd.
estimated: 34


Complaint: Garbage piles up on the streets every day, and the authorities never take action. This leads to the spread of diseases and creates a serious public health concern.

complaint_type: nan
category: Sanitation
emotion: Frustration
economicImpact: Medium - Increased healthcare costs due to diseases
environmentalImpact: High - Pollution and contamination of local environment
ResolutionTime: 25
relatedPolicies: ['Municipal Solid Waste Management Rules', 'Public Health Act']
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Municipal Corporation
estimated: 100


Complaint: The roads are so poorly maintained that they are barely usable. The government should prioritize road repairs, as it’s causing delays, accidents, and inconvenience.

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Medium - Vehicle repair costs and delays
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 18
relatedPolicies: ['Public Works Department Guidelines', 'Road Safety Act']
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 31


Complaint: The public buses are old, uncomfortable, and often overcrowded. There’s no dedicated lane for buses, leading to further delays in commuting.

complaint_type: nan
category: Transport
emotion: Annoyance
economicImpact: Medium - Increased expenses on alternative transport
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 7
relatedPolicies: ['Public Transport Regulations', 'Urban Transport Policy']
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: State Transport Department
estimated: 24


Complaint: There is an alarming lack of medical supplies and qualified doctors in the local hospital. The healthcare system is in dire need of improvements.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Medium - Increased healthcare costs
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 26
relatedPolicies: ['Public Health Act', 'Hospital Management Guidelines']
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 49


Complaint: The police do not take complaints of harassment or domestic violence seriously. Cases are often dismissed without investigation, leaving victims helpless.

complaint_type: nan
category: Law & Order
emotion: Frustration
economicImpact: Medium - Losses due to theft and crime
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 7
relatedPolicies: ['Police Act', 'Criminal Procedure Code']
subcategory: Crime Management
urgencyLevel: High
departmentAssigned: Police Department
estimated: 25


Complaint: The schools in our area lack basic infrastructure, such as functional toilets and clean drinking water. The lack of attention to education facilities is alarming.

complaint_type: nan
category: Education
emotion: Disappointment
economicImpact: Medium - Increased expenses on private tuition
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 19
relatedPolicies: ['Education Act', 'Teacher Recruitment Policy']
subcategory: School Management
urgencyLevel: High
departmentAssigned: Education Department
estimated: 99


Complaint: There has been no water supply for over a week in our locality. We are forced to rely on private tankers, which are extremely costly and unreliable.

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Medium - Families spending extra money on private water tankers
environmentalImpact: Low - Minor impact on local vegetation
ResolutionTime: 5
relatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: UP Jal Nigam
estimated: 24


Complaint: The power outages are so frequent that we can’t even charge our phones. This constant instability in power supply is affecting everyone.

complaint_type: nan
category: Utilities
emotion: Disgust
economicImpact: High - Business losses and additional expenses on generators
environmentalImpact: Medium - Increased generator usage causing pollution
ResolutionTime: 5
relatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: UP Power Corporation Ltd.
estimated: 71


Complaint: Our locality is always surrounded by garbage, and it’s never cleared on time. It’s an eyesore, and the authorities need to take immediate action to improve sanitation.

complaint_type: nan
category: Sanitation
emotion: Anger
economicImpact: Medium - Increased healthcare costs due to diseases
environmentalImpact: High - Pollution and contamination of local environment
ResolutionTime: 24
relatedPolicies: ['Municipal Solid Waste Management Rules', 'Public Health Act']
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Municipal Corporation
estimated: 45


Complaint: The roads are full of potholes, and there is no maintenance. We’ve reported this multiple times, but nothing has been done to resolve the issue.

complaint_type: nan
category: Infrastructure
emotion: Disappointment
economicImpact: Medium - Vehicle repair costs and delays
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 23
relatedPolicies: ['Public Works Department Guidelines', 'Road Safety Act']
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 52


Complaint: There is no proper schedule for public buses, and they are often delayed or canceled. This has made commuting extremely difficult for daily travelers.

complaint_type: nan
category: Transport
emotion: Frustration
economicImpact: Medium - Increased expenses on alternative transport
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 29
relatedPolicies: ['Public Transport Regulations', 'Urban Transport Policy']
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: State Transport Department
estimated: 3


Complaint: The government hospitals in Lucknow are overcrowded, and the waiting time is excessive. Even basic medical care is hard to access due to the overwhelming number of patients.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Medium - Increased healthcare costs
environmentalImpact: Low - Minor impact on local environment
ResolutionTime: 28
relatedPolicies: ['Public Health Act', 'Hospital Management Guidelines']
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 88


Complaint: The water supply in our locality is irregular. It sometimes takes days for the supply to be restored, making it extremely difficult to manage daily household chores.

complaint_type: nan
category: Infrastructure
emotion: Frustration
economicImpact: Medium - Families spending extra money on private water tankers
environmentalImpact: Low - Minor impact on local vegetation
ResolutionTime: 21
relatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: UP Jal Nigam
estimated: 39


Complaint: The electricity supply in our town is unreliable. Power cuts happen multiple times a day, and we don't get proper updates on when the supply will be restored.

complaint_type: nan
category: Utilities
emotion: Irritation
economicImpact: High - Business losses and additional expenses on generators
environmentalImpact: Medium - Increased generator usage causing pollution
ResolutionTime: 11
relatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: UP Power Corporation Ltd.
estimated: 19


Complaint: Water supply in my area is irregular. Sometimes it’s unavailable for days. It’s really inconvenient!

complaint_type: Water Supply
category: Utilities
emotion: Frustrated
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 17
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 28


Complaint: The roads in my locality are in pathetic condition, full of potholes. It's very risky to drive!

complaint_type: Road Conditions
category: Infrastructure
emotion: Annoyed
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 27
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 70


Complaint: Frequent power cuts in my area are causing problems for daily life. I can’t even use the fan in this heat!

complaint_type: Electricity
category: Utilities
emotion: Angry
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 11
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 79


Complaint: The garbage collection is not regular, and there’s waste piling up on the streets.

complaint_type: Waste Management
category: Sanitation
emotion: Disappointed
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 20
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 10


Complaint: The local police are very rude and unhelpful. I tried to file a complaint, but they just ignored me.

complaint_type: Police Behavior
category: Law Enforcement
emotion: Helpless
economicImpact: Loss of time and resources in following up complaints
environmentalImpact: None
ResolutionTime: 20
relatedPolicies: UP Police Modernization Act 2021
subcategory: Police Services
urgencyLevel: High
departmentAssigned: UP Police Department
estimated: 33


Complaint: Buses are overcrowded, and there is no proper schedule. It’s hard to get to work on time!

complaint_type: Public Transport
category: Transportation
emotion: Frustrated
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 25
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 89


Complaint: Every day, the traffic jam is a nightmare. It takes hours just to move a few kilometers.

complaint_type: Traffic Jam
category: Transportation
emotion: Irritated
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to traffic congestion
ResolutionTime: 25
relatedPolicies: UP Traffic Management Act 2016
subcategory: Traffic Management
urgencyLevel: Medium
departmentAssigned: Traffic Police Department
estimated: 87


Complaint: I had to pay bribes just to get a simple government document. It’s really demoralizing.

complaint_type: Corruption
category: Governance
emotion: Helpless
economicImpact: Increased costs due to bribery
environmentalImpact: None
ResolutionTime: 5
relatedPolicies: UP Anti-Corruption Act 2018
subcategory: Corruption Control
urgencyLevel: High
departmentAssigned: Anti-Corruption Bureau
estimated: 58


Complaint: The public healthcare facilities are overcrowded and lack basic equipment. It’s tough for a common man to get proper treatment.

complaint_type: Healthcare
category: Healthcare
emotion: Concerned
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 9
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 5


Complaint: The quality of education in government schools is very poor. My child is not learning anything useful.

complaint_type: Education
category: Education
emotion: Angry
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 20
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 49


Complaint: After even a small rain, the streets get flooded. It’s very difficult to move around!

complaint_type: Waterlogging
category: Infrastructure
emotion: Frustrated
economicImpact: Increased repair costs
environmentalImpact: Flooding and water damage
ResolutionTime: 19
relatedPolicies: UP Infrastructure Development Act 2016
subcategory: Urban Development
urgencyLevel: High
departmentAssigned: Urban Development Department
estimated: 85


Complaint: The public toilets in our area are unhygienic and stink. It’s embarrassing to even use them.

complaint_type: Sanitation
category: Sanitation
emotion: Embarrassed
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 25
relatedPolicies: UP Sanitation Act 2018
subcategory: Public Amenities
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 31


Complaint: The water supply in my area is contaminated with impurities. It’s unsafe to drink the water here.

complaint_type: Water Supply
category: Utilities
emotion: Irritated
economicImpact: Increased healthcare costs
environmentalImpact: Water contamination
ResolutionTime: 9
relatedPolicies: UP Water Quality Act 2019
subcategory: Water Quality
urgencyLevel: High
departmentAssigned: Water Quality Department
estimated: 100


Complaint: The roads are so narrow and full of traffic. I can't even walk properly without fear of getting hit by a vehicle.

complaint_type: Road Conditions
category: Infrastructure
emotion: Frustrated
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 4
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 69


Complaint: I had to give money to get my work done in the office. This corruption is everywhere!

complaint_type: Corruption
category: Law Enforcement
emotion: Angry
economicImpact: Loss of time and resources in following up complaints
environmentalImpact: None
ResolutionTime: 27
relatedPolicies: UP Police Modernization Act 2021
subcategory: Police Services
urgencyLevel: High
departmentAssigned: UP Police Department
estimated: 3


Complaint: The local trains are always late, and when they do arrive, they’re overcrowded. It’s a daily struggle.

complaint_type: Public Transport
category: Transportation
emotion: Annoyed
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 28
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 88


Complaint: The government hospitals don’t have enough staff or medicine. People have to wait for hours just to get a prescription.

complaint_type: Health Services
category: Law Enforcement
emotion: Disappointed
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 17
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 22


Complaint: Power outages are frequent in our area, and when the electricity comes back, it often causes voltage issues.

complaint_type: Electricity
category: Utilities
emotion: Frustrated
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 3
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 7


Complaint: There are reports of increasing thefts in our locality. It feels unsafe to even step out of the house after dark.

complaint_type: Crime
category: Sanitation
emotion: Fearful
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 22
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 16


Complaint: The garbage collection trucks don't come on time. The garbage piles up on the streets and creates a bad smell.

complaint_type: Waste Management
category: Sanitation
emotion: Annoyed
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 3
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 57


Complaint: हमारे क्षेत्र में पानी की सप्लाई बहुत अनियमित है। कभी-कभी कई दिनों तक पानी नहीं आता है। यह बहुत परेशानी का कारण बनता है।

complaint_type: पानी की आपूर्ति
category: Utilities
emotion: नाराज
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 17
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 19


Complaint: हमारी सड़कों की हालत बहुत खराब है, हर जगह गड्ढे हैं। गाड़ी चलाना बहुत खतरनाक हो गया है!

complaint_type: सड़कें
category: Infrastructure
emotion: गुस्सा
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 6
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 55


Complaint: हमारे क्षेत्र में बिजली कटौती बहुत बार होती है। इस गर्मी में पंखा तक नहीं चलता!

complaint_type: बिजली की समस्या
category: Utilities
emotion: असंतुष्ट
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 30
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 31


Complaint: कचरा उठाने का काम नियमित नहीं होता है, और सड़कों पर कचरा पड़ा रहता है। इससे बुरी गंध फैलती है।

complaint_type: कचरा प्रबंधन
category: Sanitation
emotion: निराश
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 18
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 16


Complaint: स्थानीय पुलिस से शिकायत करने गया था, लेकिन वे मेरी मदद करने के बजाय मुझे डांटते रहे।

complaint_type: पुलिस का व्यवहार
category: Law Enforcement
emotion: निराश
economicImpact: Loss of time and resources in following up complaints
environmentalImpact: None
ResolutionTime: 9
relatedPolicies: UP Police Modernization Act 2021
subcategory: Police Services
urgencyLevel: High
departmentAssigned: UP Police Department
estimated: 54


Complaint: हमारी बसों में बहुत भीड़ होती है, और कभी-कभी तो बसें आती ही नहीं। ऑफिस जाने के लिए समय पर पहुंचना मुश्किल हो जाता है।

complaint_type: सार्वजनिक परिवहन
category: Transportation
emotion: निराश
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 25
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 37


Complaint: हर दिन ट्रैफिक जाम में फंसना एक बड़ी समस्या बन गया है। घंटों गाड़ी में फंसा रहता हूं।

complaint_type: यातायात की समस्या
category: Transportation
emotion: चिढ़ा हुआ
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to traffic congestion
ResolutionTime: 27
relatedPolicies: UP Traffic Management Act 2016
subcategory: Traffic Management
urgencyLevel: Medium
departmentAssigned: Traffic Police Department
estimated: 6


Complaint: सरकारी दफ्तरों में काम कराने के लिए रिश्वत देनी पड़ती है। यह सब बहुत demoralizing हो गया है।

complaint_type: भ्रष्टाचार
category: Governance
emotion: निराश
economicImpact: Increased costs due to bribery
environmentalImpact: None
ResolutionTime: 26
relatedPolicies: UP Anti-Corruption Act 2018
subcategory: Corruption Control
urgencyLevel: High
departmentAssigned: Anti-Corruption Bureau
estimated: 54


Complaint: सरकारी अस्पतालों में इलाज की सुविधा बहुत कम है। डॉक्टर और दवाइयां भी उपलब्ध नहीं हैं।

complaint_type: स्वास्थ्य सेवाएं
category: Healthcare
emotion: चिंतित
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 18
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 51


Complaint: हमारे सरकारी स्कूलों में शिक्षा का स्तर बहुत खराब है। बच्चों को कुछ भी सीखने को नहीं मिलता।

complaint_type: शिक्षा
category: Education
emotion: गुस्सा
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 29
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 52


Complaint: The garbage in our locality has been accumulating for days, and no one is coming to clean it. It’s becoming a serious health hazard, attracting flies and other pests.

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 26
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 14


Complaint: The roads in our area are riddled with potholes, and the authorities have ignored the problem. It’s dangerous for both pedestrians and drivers.

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 13
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 27


Complaint: The buses in our city are old, uncomfortable, and overcrowded. We often have to wait for long hours to get a seat, especially during peak hours.

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 22
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 18


Complaint: The local health center is always understaffed, and patients have to wait for hours. The staff is overworked and doesn’t seem to care much about the patients' well-being.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 22
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 17


Complaint: I have reported an ongoing theft issue in our area, but the police have not taken any serious action. The situation is getting worse, and I fear for my safety.

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 5
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 57


Complaint: Our local school has very few teachers, and the ones present are not qualified. The lack of proper facilities and resources is affecting the quality of education for students.

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 20


Complaint: We are facing constant water supply disruptions, especially during the summer. It's very difficult for people to even access clean drinking water.

complaint_type: nan
category: Utilities
emotion: Disappointment
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 8
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 70


Complaint: We face frequent power cuts, and the authorities don’t provide any explanation or estimated time for the restoration of electricity. It’s incredibly inconvenient, especially during the night.

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 17
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 70


Complaint: There is always garbage piling up on the streets, and no one comes to collect it on time. The situation is unhygienic and is causing an unpleasant stench.

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 13
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 51


Complaint: The roads in our area are in terrible condition. The potholes and uneven surfaces are damaging our vehicles, and the local authorities haven't done anything to fix it.

complaint_type: nan
category: Infrastructure
emotion: Frustration
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 9
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 91


Complaint: The buses are often late, and there's no proper schedule. Sometimes, we have to wait for hours just to catch one bus, making it difficult to go about our daily activities.

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 27
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 61


Complaint: The local hospital is overcrowded and lacks necessary medical equipment. Many patients are turned away due to the hospital’s inability to handle the volume of people seeking care.

complaint_type: nan
category: Healthcare
emotion: Frustration
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 54


Complaint: I reported an incident of eve-teasing, but the police did nothing about it. The police need to be more responsive to crimes like this to make the city safer.

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 18
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 54


Complaint: The lack of proper teaching staff and infrastructure in local schools is putting the future of students in jeopardy. Students are not being taught essential skills due to the shortage of teachers.

complaint_type: nan
category: Education
emotion: Disappointment
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 23
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 66


Complaint: Our area receives water only for a couple of hours each day. The irregular supply is making it difficult to maintain basic hygiene and carry out essential tasks.

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 19
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 14


Complaint: We face power outages almost every day. The electricity department doesn’t provide any warning, and this disruption is affecting our daily life and work.

complaint_type: nan
category: Utilities
emotion: Concern
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 16
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 38


Complaint: The garbage collection in our neighborhood is very inconsistent, and often, the bins are overflowing. This is creating health and environmental issues, which need immediate attention.

complaint_type: nan
category: Sanitation
emotion: Frustration
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 5
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 5


Complaint: The roads are full of huge potholes and are not properly maintained. Many accidents have happened due to this, and the authorities are not taking any action.

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 8
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 47


Complaint: The public buses are overcrowded, uncomfortable, and often delayed. There is no proper scheduling, making it difficult for commuters to rely on them.

complaint_type: nan
category: Transportation
emotion: Irritation
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 29
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 59


Complaint: The government health center in our area is poorly equipped and lacks essential medicines. We are often forced to travel long distances to receive proper medical care.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 29
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 13


Complaint: The police are very slow to act in cases of property theft in our area. Despite repeated complaints, no proper investigation has been conducted.

complaint_type: nan
category: Law Enforcement
emotion: Frustration
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 14
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 35


Complaint: The government-run schools are not providing a proper education. There’s a lack of qualified teachers, and the infrastructure is crumbling, affecting students' learning.

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 3
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 39


Complaint: There has been no consistent water supply in our area for the past month. The municipal authorities have done nothing to resolve the issue.

complaint_type: nan
category: Utilities
emotion: Disappointment
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 3
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 79


Complaint: The frequent power cuts in our area are becoming unbearable. We have to rely on generators during the day, which is an added financial burden.

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 17
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 18


Complaint: The garbage collection is delayed regularly, and waste is accumulating on the streets. This not only looks unsightly but is also causing a major hygiene problem.

complaint_type: nan
category: Sanitation
emotion: Annoyance
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 28
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 49


Complaint: There are no proper roads in our locality, and the existing ones are full of potholes. This is causing constant accidents and delays in daily commutes.

complaint_type: nan
category: Infrastructure
emotion: Frustration
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 10
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 16


Complaint: The local bus service is unreliable and has poor maintenance. The buses break down frequently, and passengers are left stranded for hours.

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 23
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 99


Complaint: The local health center does not have the necessary medical supplies, and the staff are often unavailable. This is a serious issue for people seeking timely medical attention.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 4
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 10


Complaint: सड़कें पूरी तरह से टूट चुकी हैं, गड्ढे भरने का कोई इंतजाम नहीं है। बार-बार एक्सीडेंट हो रहे हैं।

complaint_type: nan
category: Infrastructure
emotion: Frustrated
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 2
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 11


Complaint: यहां की सफाई व्यवस्था बहुत खराब है, गली में हर जगह कचरा पड़ा रहता है।

complaint_type: nan
category: Sanitation
emotion: Annoyed
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 8
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 96


Complaint: We are facing water supply issues in our locality, and it's especially difficult during the summer months. Water tankers are the only option, and they don't arrive on time.

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 8
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 42


Complaint: We experience power cuts every night, with no advance notice from the authorities. It is affecting my family's daily routine, and the situation needs urgent attention.

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 26
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 99


Complaint: There's an issue with garbage collection in my area. Piles of waste are left unattended for days, creating an unhygienic environment. This is contributing to the spread of diseases.

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 2
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 14


Complaint: The roads in our city are full of potholes, and during the monsoon, they become flooded. This makes commuting extremely difficult and unsafe, especially for two-wheeler riders.

complaint_type: nan
category: Infrastructure
emotion: Frustration
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 13
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 2


Complaint: The public buses here are infrequent and always overcrowded. The routes and timings are not clear, making it difficult to plan daily activities.

complaint_type: nan
category: Transportation
emotion: Irritation
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 20
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 34


Complaint: The primary healthcare center in our area is severely underfunded and lacks basic facilities. The staff is overworked, and patients often have to wait for hours before receiving any attention.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 6
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 98


Complaint: There is a rise in thefts in my locality, but the police are not responding quickly to complaints. The lack of visible policing is making the area feel unsafe.

complaint_type: nan
category: Law Enforcement
emotion: Disappointment
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 7
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 81


Complaint: The government school near my house lacks basic infrastructure, and many classes are held without proper seating or functioning equipment. It's embarrassing to see the state of education for children here.

complaint_type: nan
category: Education
emotion: Frustration
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 16
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 62


Complaint: We face water scarcity every summer. The municipality's water supply is erratic, and sometimes the water supply doesn't come for days.

complaint_type: nan
category: Utilities
emotion: Concern
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 13
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 71


Complaint: Electricity cuts are frequent, especially during the afternoon. There is no official word or update, and we are left in the dark, unable to work or continue household chores.

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 28
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 62


Complaint: The garbage bins in my locality overflow frequently, and no one seems to care. The garbage collection team doesn't show up on time, and the smell is unbearable.

complaint_type: nan
category: Sanitation
emotion: Frustration
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 10
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 100


Complaint: Our streets are filled with potholes, and the roadwork has been going on for months. No clear timeline is given, and it's becoming difficult to navigate through the city.

complaint_type: nan
category: Infrastructure
emotion: Disgust
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 19
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 86


Complaint: The trains here are overcrowded, and there is no cleanliness in the stations or compartments. The authorities need to improve the system to handle the growing population of commuters.

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 22
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 12


Complaint: The government-run hospitals in Agra are in poor condition. There are long waiting hours, and the staff lacks basic training. It's a health crisis in the making.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 26
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 12


Complaint: पानी की सप्लाई बहुत ही खराब हो गई है। हमें हर दिन घंटों तक पानी नहीं मिलता और हमें मजबूरी में टैंकर से पानी खरीदना पड़ता है।

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 24
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 12


Complaint: बिजली की बार-बार कटौती से परेशान हूं। दिन में कई बार बिजली चली जाती है, और कोई जानकारी भी नहीं मिलती कि कब आ जाएगी।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 8
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 73


Complaint: कूड़े का ढेर सड़कों पर पड़ा रहता है। सफाई व्यवस्था बहुत ही खराब है, और बदबू भी आती है।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 28
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 20


Complaint: सड़कों में बड़े-बड़े गड्ढे हो गए हैं, जिससे गाड़ियों की आवाजाही मुश्किल हो जाती है। यह कोई ध्यान नहीं देता।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 11
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 71


Complaint: बसों में भारी भीड़ होती है और कई बार समय पर बसें भी नहीं मिलतीं। यात्रा करना एक बड़ी समस्या बन गया है।

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 10
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 24


Complaint: सरकारी अस्पतालों में इलाज की सुविधाएं बहुत ही कम हैं। डॉ. भी बहुत कम समय के लिए आते हैं, जिससे इलाज में देरी होती है।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 29
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 65


Complaint: पुलिस का जवाब देने का तरीका बहुत ही धीमा है। कोई भी शिकायत दर्ज करने के लिए घंटों इंतजार करना पड़ता है।

complaint_type: nan
category: Law Enforcement
emotion: Frustration
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 16
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 94


Complaint: स्कूलों में शिक्षक की कमी है और बुनियादी सुविधाएं भी नहीं हैं। बच्चों का भविष्य अंधेरे में है।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 3
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 49


Complaint: पानी की सप्लाई अक्सर अवरुद्ध रहती है और सफाई की कमी भी है। नल में पानी नहीं आता, और टैंकर भी समय पर नहीं पहुँचते।

complaint_type: nan
category: Utilities
emotion: Disappointment
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 7
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 68


Complaint: बार-बार बिजली की कटौती हो रही है। इस गर्मी में बिजली की समस्या बहुत बड़ी बन गई है।

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 22
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 8


Complaint: कूड़ा हर जगह पड़ा रहता है। सफाई कर्मचारियों का ध्यान नहीं है, और कूड़ा हटाने के लिए कोई भी प्रयास नहीं हो रहे हैं।

complaint_type: nan
category: Sanitation
emotion: Frustration
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 15
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 46


Complaint: सड़कें टूट चुकी हैं, और उन पर चलते हुए दुर्घटना होने का डर रहता है। अधिकारियों से कोई भी मदद नहीं मिलती।

complaint_type: nan
category: Infrastructure
emotion: Displeasure
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 21
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 14


Complaint: ट्रेनें देर से चलती हैं और कभी-कभी तो पूरी तरह से रद्द हो जाती हैं। यात्रियों को भारी परेशानी का सामना करना पड़ता है।

complaint_type: nan
category: Transportation
emotion: Exhaustion
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 5
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 85


Complaint: अस्पताल में भीड़ बहुत ज्यादा है और इलाज के लिए लंबी कतारें लगती हैं। समय पर इलाज नहीं मिल पाता।

complaint_type: nan
category: Healthcare
emotion: Disappointment
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 13
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 38


Complaint: पुलिस का रवैया बहुत ही ठंडा है। कोई भी समस्या हो, समाधान में समय लगता है और उचित कार्रवाई नहीं की जाती।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 3
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 80


Complaint: स्कूलों में पढ़ाई का स्तर बहुत ही नीचे गिर चुका है। बच्चों को बुनियादी शिक्षा भी सही तरीके से नहीं मिल रही।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 24
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 52


Complaint: पानी की सप्लाई बहुत ही अव्यवस्थित है। कभी पानी आता है, कभी नहीं आता। खासकर सुबह और शाम के समय।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 8
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 53


Complaint: बिजली का भार बढ़ने के बाद भी सप्लाई उतनी ही रहती है, जिससे दिनभर परेशानियों का सामना करना पड़ता है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 1
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 42


Complaint: सड़कों पर गड्ढे इतने बड़े हो गए हैं कि गाड़ी चलाना मुश्किल हो गया है। कोई भी काम नहीं हो रहा है।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 5
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 50


Complaint: बसें बहुत ही कम संख्या में चलती हैं, और कभी-कभी तो घंटों इंतजार करने के बाद भी कोई बस नहीं आती।

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 26
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 33


Complaint: बसें बहुत कम आती हैं, और उन पर भारी भीड़ होती है। यात्रा करना बहुत मुश्किल हो गया है।

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 24
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 25


Complaint: सरकारी अस्पतालों में इलाज की सुविधाएं बिल्कुल भी ठीक नहीं हैं। मरीजों को बिना इलाज के ही वापस भेज दिया जाता है।

complaint_type: nan
category: Healthcare
emotion: Frustration
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 15
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 56


Complaint: पुलिस कार्यवाही में बहुत ही सुस्ती दिखाती है। अपराधियों के खिलाफ कोई कड़ी कार्रवाई नहीं होती।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 11
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 38


Complaint: स्कूलों में पढ़ाई का स्तर बहुत ही कम है। शिक्षक भी अपनी जिम्मेदारी से बचते हैं।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 12
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 69


Complaint: पानी की सप्लाई में गंदगी आती है। हम पानी पीने से पहले उसे छानने को मजबूर हैं।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 30
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 27


Complaint: लगातार बिजली की कटौती हो रही है, खासकर गर्मियों में। इससे घर में बहुत परेशानी होती है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 2
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 63


Complaint: कूड़ा सड़क पर पड़ा रहता है और सफाई कर्मचारी उसे उठाने के लिए कोई प्रयास नहीं करते।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 7
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 72


Complaint: सड़कों पर गड्ढे हो गए हैं, जिससे यातायात बहुत प्रभावित हो रहा है। अधिकारियों को इस पर ध्यान देना चाहिए।

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 6
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 83


Complaint: सार्वजनिक परिवहन की सेवाएं बहुत ही कम हैं, और जो बसें चलती हैं, उनका समय पर आना असंभव हो जाता है।

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 6
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 44


Complaint: अस्पतालों में बहुत भीड़ रहती है। इलाज में समय लगता है और डॉक्टर भी जल्दी से नहीं आते।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 5
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 85


Complaint: पुलिस शिकायतों को गंभीरता से नहीं लेती। कई बार तो शिकायत दर्ज कराने के बाद भी कोई कार्रवाई नहीं होती।

complaint_type: nan
category: Law Enforcement
emotion: Frustration
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 52


Complaint: स्कूलों में बच्चों को बुनियादी शिक्षा भी नहीं दी जा रही है। शिक्षक की कमी भी है।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 28
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 90


Complaint: पानी की सप्लाई घंटों तक नहीं आती है। फिर पानी में गंदगी भी मिल जाती है।

complaint_type: nan
category: Utilities
emotion: Disappointment
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 24
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 17


Complaint: बिजली की सप्लाई बहुत खराब है। घर में इलेक्ट्रॉनिक उपकरण भी बिना बिजली के काम नहीं कर पाते।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 19
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 4


Complaint: कूड़ा हमेशा सड़कों पर पड़ा रहता है। सफाई कर्मचारियों को इस पर तुरंत ध्यान देना चाहिए।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 13
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 61


Complaint: सड़कों की स्थिति बहुत खराब हो गई है। गड्ढे भरने का काम कभी नहीं होता है।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 2
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 43


Complaint: बसों का आना-जाना बहुत ही अस्थिर है। कई बार घंटों इंतजार करने के बाद भी बसें नहीं आती।

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 26
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 76


Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी और खराब सुविधाएं हैं। इलाज में बहुत देरी होती है।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 24
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 89


Complaint: पुलिस के पास कोई भी समस्या हल करने का समय नहीं है। अपराध बढ़ रहे हैं और पुलिस की कोई कार्यवाही नहीं हो रही।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 22
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 17


Complaint: स्कूलों में शिक्षक की कमी है और जो शिक्षक हैं, उनका ध्यान बच्चों की पढ़ाई पर नहीं होता।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 30
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 66


Complaint: पानी की सप्लाई कभी समय पर नहीं आती। बार-बार टैंकर भेजने के बाद भी स्थिति में कोई सुधार नहीं हुआ।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 28
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 73


Complaint: बिजली की समस्या अब तक हल नहीं हो पाई है। दिन में कई बार बिजली चली जाती है और फिर घंटों तक नहीं आती।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 25
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 19


Complaint: कूड़े के ढेर सड़कों पर पड़े रहते हैं। सफाई व्यवस्था को बेहतर करने की आवश्यकता है।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 28
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 44


Complaint: सड़कों पर गड्ढे भरे नहीं जाते। बारिश के बाद तो यह और बढ़ जाते हैं, जिससे वाहन चालक परेशान हो जाते हैं।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 28
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 75


Complaint: बसें हमेशा देर से आती हैं और बहुत भीड़ रहती है। यात्री असहज महसूस करते हैं।

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 20
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 88


Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को कड़ी परेशानी होती है।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 13
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 58


Complaint: पुलिस कभी भी सही समय पर कार्यवाही नहीं करती। अपराधियों के खिलाफ कोई सख्त कदम नहीं उठाए जाते।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 20
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 59


Complaint: स्कूलों में बच्चों के लिए किसी भी प्रकार के अतिरिक्त पाठ्यक्रम की कोई व्यवस्था नहीं है।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 15
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 88


Complaint: पानी की सप्लाई में बहुत ही गंदगी आती है। कभी कभी तो पूरी कॉलोनी को पानी नहीं मिलता।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 30
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 67


Complaint: गर्मी के मौसम में बिजली की बहुत ज्यादा कटौती हो रही है। यह समस्या दिन-प्रतिदिन बढ़ती जा रही है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 2
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 34


Complaint: सफाई कर्मचारियों द्वारा कूड़े का समय पर उठाव नहीं किया जाता। यह पूरे इलाके में गंदगी फैलाता है।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 13
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 23


Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण वाहन चालकों को रोजाना खतरों का सामना करना पड़ता है।

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 1
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 13


Complaint: बसें समय पर नहीं आती और हमेशा बहुत भीड़ होती है।

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 21
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 72


Complaint: सरकारी अस्पतालों में इलाज की सुविधाएं बहुत ही खराब हैं।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 87


Complaint: पुलिस कभी भी ठोस कार्रवाई नहीं करती। अपराधियों के खिलाफ कोई भी सख्त कदम नहीं उठाया जाता।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 18
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 32


Complaint: स्कूलों में बच्चों को केवल पढ़ाई नहीं, जीवन की अन्य महत्वपूर्ण बातें भी सिखानी चाहिए।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 29
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 21


Complaint: पानी की सप्लाई हर दिन अस्थिर रहती है। कभी भी पानी का दबाव कम होता है तो कभी पूरा दिन पानी नहीं आता।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 20
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 3


Complaint: बिजली की कटौती से घर में बहुत दिक्कत हो रही है। खासकर रात के समय तो बिजली कभी भी नहीं आती।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 25
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 95


Complaint: कूड़े का ढेर हमेशा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं रहता।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 22
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 27


Complaint: सड़कों में बड़े-बड़े गड्ढे हो गए हैं, जिससे गाड़ी चलाने में बहुत कठिनाई होती है।

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 26
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 74


Complaint: बसें बहुत कम चलती हैं और जो चलती हैं, उनमें हमेशा भीड़ रहती है। यह यात्रियों के लिए परेशानी का कारण बनता है।

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 13
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 81


Complaint: सरकारी अस्पतालों में बहुत भीड़ रहती है और डॉक्टर भी जल्दी से मरीजों को नहीं देख पाते।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 30
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 98


Complaint: पुलिस अपराधियों के खिलाफ कोई सख्त कार्रवाई नहीं करती। अपराधी खुलेआम घूमते हैं और पुलिस का ध्यान नहीं जाता।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 30
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 25


Complaint: स्कूलों में बच्चों को सही तरीके से पढ़ाई नहीं कराई जा रही। शिक्षक भी समय से नहीं आते।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 26
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 82


Complaint: पानी की सप्लाई कई बार पूरे दिन के लिए बंद हो जाती है और फिर गंदा पानी आता है।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 16
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 84


Complaint: बिजली की लगातार कटौती से काम करना बहुत मुश्किल हो जाता है। गर्मियों में तो स्थिति और भी खराब हो जाती है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 1
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 96


Complaint: कूड़े का ढेर सड़कों पर पड़ा रहता है और सफाई कर्मचारी इसे उठाने के लिए कोई प्रयास नहीं करते।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 19
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 73


Complaint: सड़कों पर गड्ढे बहुत बढ़ गए हैं। यह गड्ढे दुर्घटनाओं का कारण बनते हैं।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 11
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 58


Complaint: बसों का समय बहुत अस्थिर है और कभी भी बसें निर्धारित समय पर नहीं आतीं।

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 13
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 97


Complaint: अस्पतालों में साफ-सफाई की स्थिति बहुत खराब है। डॉक्टर भी समय से नहीं आते।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 2
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 1


Complaint: पुलिस को अपराधियों की जानकारी होते हुए भी वे कोई कार्रवाई नहीं करते। अपराध बढ़ रहे हैं और पुलिस कोई कदम नहीं उठा रही।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 12
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 49


Complaint: स्कूलों में बच्चों के लिए पर्याप्त शिक्षा सामग्री नहीं है। इसके अलावा, शिक्षक भी बच्चों को ठीक से पढ़ाते नहीं हैं।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 8
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 10


Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कभी बहुत कम पानी आता है, कभी बिल्कुल नहीं आता।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 11
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 71


Complaint: गर्मी के मौसम में बिजली की कटौती से घर के लोग बहुत परेशान हो गए हैं। कई बार तो घंटों बिजली चली जाती है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 26
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 26


Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारी इसे उठाने का कोई काम नहीं करते।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 4
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 37


Complaint: सड़कों की हालत बहुत खराब हो गई है। गड्ढों के कारण गाड़ी चलाना बेहद खतरनाक हो गया है।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 1
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 77


Complaint: बसें समय पर नहीं आती और जब आती हैं, तो उनमें बहुत भीड़ होती है।

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 21
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 41


Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 10
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 61


Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 19
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 45


Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 7
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 19


Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 18
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 97


Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 19
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 71


Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 30
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 36


Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 18
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 96


Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 8
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 44


Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 29
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 45


Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 2
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 69


Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 2
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 84


Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 23
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 84


Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 18
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 86


Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 12
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 50


Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 25
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 79


Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 12
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 87


Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 8
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 87


Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 3
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 46


Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 12
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 84


Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 25
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 42


Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 7
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 92


Complaint: Allahabad mein electricity ka supply bahut hi bekar hai, baar-baar power cut ho jata hai!

complaint_type: Electricity Supply
category: Utilities
emotion: Frustrated
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 25
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 63


Complaint: Meerut mein roads ki safety kaafi weak ho gayi hai, accidents kaafi badh gaye hain!

complaint_type: Road Safety
category: Infrastructure
emotion: Fearful
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 16
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 87


Complaint: Gorakhpur mein paani ki supply bohot inconsistent hai, kabhi paani milta hai kabhi nahi!

complaint_type: Water Supply
category: Utilities
emotion: Frustrated
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 22
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 44


Complaint: Varanasi mein har jagah honking ki awaaz hoti hai, yeh noise pollution kaafi badh gaya hai!

complaint_type: Noise Pollution
category: Sanitation
emotion: Annoyed
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 4
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 55


Complaint: Lucknow mein roads pe crime badh gaya hai, raat ke samay kaafi unsafe feel hota hai!

complaint_type: Public Safety
category: Law Enforcement
emotion: Fearful
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 22
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 29


Complaint: Agra mein garbage collection ka system kaafi bekar ho gaya hai, har jagah kachra phela hua hai!

complaint_type: Garbage Collection
category: Sanitation
emotion: Disgusted
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 4
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 70


Complaint: Mathura mein hospitals mein equipment ki kami hai, patients ko time par treatment nahi mil raha!

complaint_type: Health Services
category: Healthcare
emotion: Worried
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 50


Complaint: Allahabad mein paani ka pressure bohot kam ho gaya hai, din bhar paani nahi aata!

complaint_type: Water Supply
category: Utilities
emotion: Frustrated
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 25
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 19


Complaint: Varanasi mein public transport kaafi khatam ho gaya hai, buses late aati hain!

complaint_type: Public Transport
category: Transportation
emotion: Annoyed
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 26
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 6


Complaint: Agra mein safai ka system bohot bekar ho gaya hai, public places gande ho gaye hain!

complaint_type: Sanitation
category: Sanitation
emotion: Disgusted
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and pest infestation
ResolutionTime: 24
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 70


Complaint: Meerut mein traffic jam kaafi badh gaya hai, koi traffic management ka system nahi hai!

complaint_type: Traffic Management
category: Infrastructure
emotion: Frustrated
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 2
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 50


Complaint: Lucknow mein government hospitals mein facilities kaafi poor hain, patients ko proper care nahi mil raha!

complaint_type: Health Services
category: Healthcare
emotion: Worried
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 6
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 13