Complaint: पुलिस का रवैया बहुत ही अपमानजनक है। यदि कोई शिकायत करता है, तो उसे गंभीरता से नहीं लिया जाता।

complaint_type: nan
category: Law and Order
emotion: Anger
economicImpact: Increased crime-related costs
environmentalImpact: None
ResolutionTime: 7
relatedPolicies: UP Police Reform Act 2020
subcategory: Police Services
urgencyLevel: High
departmentAssigned: Police Department
estimated: 5


Complaint: स्कूलों में शिक्षकों की कमी है, और जो शिक्षक हैं, वे भी बच्चों को ठीक से पढ़ाई नहीं कराते।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 19
relatedPolicies: UP Education Improvement Act 2018
subcategory: School Services
urgencyLevel: Medium
departmentAssigned: Education Department
estimated: 91


Complaint: पानी की सप्लाई कभी नियमित नहीं रहती। कई बार तो पूरे दिन पानी नहीं आता, जिससे दिनचर्या बिगड़ जाती है।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Increased water procurement costs
environmentalImpact: Water wastage
ResolutionTime: 7
relatedPolicies: UP Water Supply Regulation 2019
subcategory: Water Supply
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 58


Complaint: पानी की सप्लाई हर दिन अस्थिर रहती है। कभी भी पानी का दबाव कम होता है तो कभी पूरा दिन पानी नहीं आता।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Increased water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 24
relatedPolicies: UP Water Supply Regulation 2019
subcategory: Water Supply
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 36


Complaint: बिजली की कटौती से घर में बहुत दिक्कत हो रही है। खासकर रात के समय तो बिजली कभी भी नहीं आती।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Loss of productivity, appliance damage
environmentalImpact: Increased generator usage, air pollution
ResolutionTime: 26
relatedPolicies: UP Electricity Supply Act 2020
subcategory: Electricity
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 85


Complaint: कूड़े का ढेर हमेशा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं रहता।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Municipal cleaning costs
environmentalImpact: Soil and water pollution
ResolutionTime: 23
relatedPolicies: UP Sanitation Act 2018
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Municipal Corporation
estimated: 38


Complaint: सड़कों में बड़े-बड़े गड्ढे हो गए हैं, जिससे गाड़ी चलाने में बहुत कठिनाई होती है।

complaint_type: nan
category: Infrastructure
emotion: Anger
economicImpact: Vehicle damage, transport delays
environmentalImpact: Dust pollution
ResolutionTime: 13
relatedPolicies: UP Road Infrastructure Act 2021
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 34


Complaint: बसें बहुत कम चलती हैं और जो चलती हैं, उनमें हमेशा भीड़ रहती है। यह यात्रियों के लिए परेशानी का कारण बनता है।

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Lost work hours
environmentalImpact: Increased carbon emissions
ResolutionTime: 19
relatedPolicies: UP Transport Policy 2020
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: State Transport Department
estimated: 86


Complaint: सरकारी अस्पतालों में बहुत भीड़ रहती है और डॉक्टर भी जल्दी से मरीजों को नहीं देख पाते।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Additional healthcare costs
environmentalImpact: None
ResolutionTime: 26
relatedPolicies: UP Healthcare Act 2019
subcategory: Medical Services
urgencyLevel: High
departmentAssigned: Health Department
estimated: 13


Complaint: पुलिस अपराधियों के खिलाफ कोई सख्त कार्रवाई नहीं करती। अपराधी खुलेआम घूमते हैं और पुलिस का ध्यान नहीं जाता।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Property and business losses
environmentalImpact: None
ResolutionTime: 9
relatedPolicies: UP Police Act 2020
subcategory: Police Services
urgencyLevel: High
departmentAssigned: Police Department
estimated: 33


Complaint: स्कूलों में बच्चों को सही तरीके से पढ़ाई नहीं कराई जा रही। शिक्षक भी समय से नहीं आते।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Additional tuition costs
environmentalImpact: None
ResolutionTime: 19
relatedPolicies: UP Education Act 2018
subcategory: School Management
urgencyLevel: Medium
departmentAssigned: Education Department
estimated: 55


Complaint: पानी की सप्लाई कई बार पूरे दिन के लिए बंद हो जाती है और फिर गंदा पानी आता है।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Increased water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 4
relatedPolicies: UP Water Supply Regulation 2019
subcategory: Water Supply
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 8


Complaint: बिजली की लगातार कटौती से काम करना बहुत मुश्किल हो जाता है। गर्मियों में तो स्थिति और भी खराब हो जाती है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Loss of productivity, appliance damage
environmentalImpact: Increased generator usage, air pollution
ResolutionTime: 15
relatedPolicies: UP Electricity Supply Act 2020
subcategory: Electricity
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 59


Complaint: कूड़े का ढेर सड़कों पर पड़ा रहता है और सफाई कर्मचारी इसे उठाने के लिए कोई प्रयास नहीं करते।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Municipal cleaning costs
environmentalImpact: Soil and water pollution
ResolutionTime: 29
relatedPolicies: UP Sanitation Act 2018
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Municipal Corporation
estimated: 11


Complaint: सड़कों पर गड्ढे बहुत बढ़ गए हैं। यह गड्ढे दुर्घटनाओं का कारण बनते हैं।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle damage, transport delays
environmentalImpact: Dust pollution
ResolutionTime: 3
relatedPolicies: UP Road Infrastructure Act 2021
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 22


Complaint: बसों का समय बहुत अस्थिर है और कभी भी बसें निर्धारित समय पर नहीं आतीं।

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Lost work hours
environmentalImpact: Increased carbon emissions
ResolutionTime: 27
relatedPolicies: UP Transport Policy 2020
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: State Transport Department
estimated: 83


Complaint: अस्पतालों में साफ-सफाई की स्थिति बहुत खराब है। डॉक्टर भी समय से नहीं आते।

complaint_type: nan
category: Healthcare
emotion: Helplessness
economicImpact: Additional healthcare costs
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Healthcare Act 2019
subcategory: Medical Services
urgencyLevel: High
departmentAssigned: Health Department
estimated: 44


Complaint: पुलिस को अपराधियों की जानकारी होते हुए भी वे कोई कार्रवाई नहीं करते। अपराध बढ़ रहे हैं और पुलिस कोई कदम नहीं उठा रही।

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Property and business losses
environmentalImpact: None
ResolutionTime: 4
relatedPolicies: UP Police Act 2020
subcategory: Police Services
urgencyLevel: High
departmentAssigned: Police Department
estimated: 99


Complaint: स्कूलों में बच्चों के लिए पर्याप्त शिक्षा सामग्री नहीं है। इसके अलावा, शिक्षक भी बच्चों को ठीक से पढ़ाते नहीं हैं।

complaint_type: nan
category: Education
emotion: Concern
economicImpact: Additional tuition costs
environmentalImpact: None
ResolutionTime: 2
relatedPolicies: UP Education Act 2018
subcategory: School Management
urgencyLevel: Medium
departmentAssigned: Education Department
estimated: 100


Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कभी बहुत कम पानी आता है, कभी बिल्कुल नहीं आता।

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Increased water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 18
relatedPolicies: UP Water Supply Regulation 2019
subcategory: Water Supply
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 60


Complaint: गर्मी के मौसम में बिजली की कटौती से घर के लोग बहुत परेशान हो गए हैं। कई बार तो घंटों बिजली चली जाती है।

complaint_type: nan
category: Utilities
emotion: Exhaustion
economicImpact: Loss of productivity, appliance damage
environmentalImpact: Increased generator usage, air pollution
ResolutionTime: 12
relatedPolicies: UP Electricity Supply Act 2020
subcategory: Electricity
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 52


Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारी इसे उठाने का कोई काम नहीं करते।

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Municipal cleaning costs
environmentalImpact: Soil and water pollution
ResolutionTime: 2
relatedPolicies: UP Sanitation Act 2018
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Municipal Corporation
estimated: 97


Complaint: सड़कों की हालत बहुत खराब हो गई है। गड्ढों के कारण गाड़ी चलाना बेहद खतरनाक हो गया है।

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle damage, transport delays
environmentalImpact: Dust pollution
ResolutionTime: 7
relatedPolicies: UP Road Infrastructure Act 2021
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 55


Complaint: बसें समय पर नहीं आती और जब आती हैं, तो उनमें बहुत भीड़ होती है।

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Lost work hours
environmentalImpact: Increased carbon emissions
ResolutionTime: 28
relatedPolicies: UP Transport Policy 2020
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: State Transport Department
estimated: 20


Complaint: The water supply in our area has been irregular for the past few weeks. We are facing difficulties in daily chores, and the authorities have not responded adequately.

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 12
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 30


Complaint: We have been facing frequent power cuts, especially during the evening. This has disrupted our daily activities and is affecting students studying for exams.

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Loss of productivity and business hours
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 14
relatedPolicies: UP Electricity Distribution Act 2020
subcategory: Power Supply
urgencyLevel: High
departmentAssigned: UP Power Corporation
estimated: 50


Complaint: The garbage collection has been delayed for over a week in our locality, leading to unhygienic conditions. The authorities need to take immediate action.

complaint_type: nan
category: Sanitation
emotion: Disappointment
economicImpact: Increased health-related expenses
environmentalImpact: Pollution and pest infestation
ResolutionTime: 5
relatedPolicies: UP Sanitation Act 2018
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 59


Complaint: The roads in our area are filled with potholes and have not been repaired in months. This is causing inconvenience and accidents for daily commuters.

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 11
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 96


Complaint: The buses in our city are always delayed. During rush hours, it's nearly impossible to find a seat, and there are not enough buses operating.

complaint_type: nan
category: Transportation
emotion: Frustration
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 11
relatedPolicies: UP Public Transport Act 2016
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 28


Complaint: The government hospital in our area lacks proper medical staff and facilities. The patients are often left unattended, and the situation is becoming unbearable.

complaint_type: nan
category: Healthcare
emotion: Concern
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 3
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 70


Complaint: The police in our locality are extremely slow in responding to emergencies. Even after calling for help, the authorities took over an hour to arrive.

complaint_type: nan
category: Law Enforcement
emotion: Anger
economicImpact: Loss of time and resources in following up complaints
environmentalImpact: None
ResolutionTime: 27
relatedPolicies: UP Police Modernization Act 2021
subcategory: Police Services
urgencyLevel: High
departmentAssigned: UP Police Department
estimated: 80


Complaint: The schools in our area are severely understaffed. Classes are often cancelled, and the students suffer due to poor infrastructure and a lack of teachers.

complaint_type: nan
category: Education
emotion: Frustration
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 19
relatedPolicies: UP Education Act 2014
subcategory: School Infrastructure
urgencyLevel: High
departmentAssigned: Education Department
estimated: 5


Complaint: We are experiencing water shortage in our locality every alternate day. The situation is worsening, especially during the summer months.

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 27
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 3


Complaint: We face power cuts in our area almost daily, sometimes multiple times a day. The power supply is highly unreliable, affecting both work and daily routines.

complaint_type: nan
category: Utilities
emotion: Frustration
economicImpact: Loss of productivity and business hours
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 28
relatedPolicies: UP Electricity Distribution Act 2020
subcategory: Power Supply
urgencyLevel: High
departmentAssigned: UP Power Corporation
estimated: 98


Complaint: There is an ever-growing pile of garbage near our locality. The authorities are not clearing it up, and it's creating a foul smell, attracting pests and insects.

complaint_type: nan
category: Sanitation
emotion: Disgust
economicImpact: Increased health-related expenses
environmentalImpact: Pollution and pest infestation
ResolutionTime: 20
relatedPolicies: UP Sanitation Act 2018
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 34


Complaint: The roads are in a dilapidated state with many potholes, and the repairs are rarely carried out. This is a serious safety hazard for everyone, especially at night.

complaint_type: nan
category: Infrastructure
emotion: Irritation
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 24
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 73


Complaint: The public buses are always overcrowded, especially during peak hours. There are no additional buses, and it's difficult to travel comfortably.

complaint_type: nan
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 16
relatedPolicies: UP Public Transport Act 2016
subcategory: Public Transport
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 42


Complaint: The government hospital has extremely poor facilities. There are long waiting hours for patients, and the staff is often unavailable when needed.

complaint_type: nan
category: Healthcare
emotion: Anger
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 12
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 13


Complaint: The local police are not doing enough to prevent crimes in the area. Many incidents are going unreported, and when reported, the action is slow and ineffective.

complaint_type: nan
category: Law Enforcement
emotion: Frustration
economicImpact: Loss of time and resources in following up complaints
environmentalImpact: None
ResolutionTime: 3
relatedPolicies: UP Police Modernization Act 2021
subcategory: Police Services
urgencyLevel: High
departmentAssigned: UP Police Department
estimated: 78


Complaint: Our school lacks basic infrastructure, such as proper classrooms and sufficient teaching materials. The school is also facing a shortage of qualified teachers.

complaint_type: nan
category: Education
emotion: Frustration
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 12
relatedPolicies: UP Education Act 2014
subcategory: School Infrastructure
urgencyLevel: High
departmentAssigned: Education Department
estimated: 17


Complaint: There are regular water shortages in our area, and the water we get is contaminated. It is becoming increasingly difficult to rely on the municipal supply.

complaint_type: nan
category: Utilities
emotion: Anger
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 15
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 23


Complaint: Power cuts are affecting us daily. Our locality is experiencing power outages for hours, and there’s no prior information about when the electricity will be restored.

complaint_type: nan
category: Utilities
emotion: Irritation
economicImpact: Loss of productivity and business hours
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 5
relatedPolicies: UP Electricity Distribution Act 2020
subcategory: Power Supply
urgencyLevel: High
departmentAssigned: UP Power Corporation
estimated: 20


Complaint: The garbage collection has been delayed for weeks, and the pile-up of waste is causing an unbearable stench in our neighborhood.

complaint_type: nan
category: Sanitation
emotion: Disappointment
economicImpact: Increased health-related expenses
environmentalImpact: Pollution and pest infestation
ResolutionTime: 12
relatedPolicies: UP Sanitation Act 2018
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 49


Complaint: The road conditions in our area are very poor, and the ongoing construction work has only made matters worse. It’s difficult to drive or even walk without risk of injury.

complaint_type: nan
category: Infrastructure
emotion: Frustration
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 4
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 90


Complaint: पानी की सप्लाई बिल्कुल बंद रहती है, कई बार पूरे दिन पानी नहीं आता।

complaint_type: nan
category: Utilities
emotion: Angry
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 11
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 22


Complaint: रोड पर इतनी भीड़ हो जाती है, कि गाड़ी चलाना भी मुश्किल हो जाता है। खासकर ऑफिस के वक्त।

complaint_type: nan
category: Transportation
emotion: Stressed
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to traffic congestion
ResolutionTime: 16
relatedPolicies: UP Traffic Management Act 2016
subcategory: Traffic Management
urgencyLevel: Medium
departmentAssigned: Traffic Police Department
estimated: 77


Complaint: यहां रात्रि में कई बार लड़ाई-झगड़े होते हैं और पुलिस का कोई ध्यान नहीं रहता।

complaint_type: nan
category: Law Enforcement
emotion: Concerned
economicImpact: Loss of time and resources in following up complaints
environmentalImpact: None
ResolutionTime: 15
relatedPolicies: UP Police Modernization Act 2021
subcategory: Police Services
urgencyLevel: High
departmentAssigned: UP Police Department
estimated: 64


Complaint: सार्वजनिक टॉयलेट्स की स्थिति बहुत खराब है, साफ-सफाई का कोई इंतजाम नहीं है।

complaint_type: nan
category: Sanitation
emotion: Disappointed
economicImpact: Increased health-related expenses
environmentalImpact: Pollution and pest infestation
ResolutionTime: 14
relatedPolicies: UP Sanitation Act 2018
subcategory: Public Amenities
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 57


Complaint: महिलाओं के लिए यहां सार्वजनिक स्थानों पर सुरक्षा बहुत कम है, आए दिन छेड़छाड़ की घटनाएं हो रही हैं।

complaint_type: nan
category: Law Enforcement
emotion: Worried
economicImpact: Loss of public safety
environmentalImpact: None
ResolutionTime: 22
relatedPolicies: UP Safety Act 2019
subcategory: Public Safety
urgencyLevel: High
departmentAssigned: UP Police Department
estimated: 49


Complaint: हमारे इलाके में अस्पतालों की हालत बहुत खराब है, ना तो डॉक्टर हैं और ना ही दवाइयां मिलती हैं।

complaint_type: nan
category: Healthcare
emotion: Helpless
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 30
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 51


Complaint: कचरा उठाने वाली गाड़ियां कभी नहीं आतीं, पूरा मोहल्ला गंदगी से भरा हुआ है।

complaint_type: nan
category: Sanitation
emotion: Frustrated
economicImpact: Increased health-related expenses
environmentalImpact: Pollution and pest infestation
ResolutionTime: 29
relatedPolicies: UP Sanitation Act 2018
subcategory: Waste Management
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 65


Complaint: महिलाओं के लिए वॉशरूम की सुविधाएं बहुत कम हैं और जो हैं, वो भी गंदे रहते हैं।

complaint_type: nan
category: Sanitation
emotion: Annoyed
economicImpact: Increased health-related expenses
environmentalImpact: Pollution and pest infestation
ResolutionTime: 11
relatedPolicies: UP Sanitation Act 2018
subcategory: Public Amenities
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 96


Complaint: हमारे इलाके की बिजली व्यवस्था बिल्कुल फेल हो गई है, ग्रीष्मकाल में घंटों बिजली कटौती होती है।

complaint_type: nan
category: Utilities
emotion: Disappointed
economicImpact: Loss of productivity and business hours
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 27
relatedPolicies: UP Electricity Distribution Act 2020
subcategory: Power Supply
urgencyLevel: High
departmentAssigned: UP Power Corporation
estimated: 70


Complaint: पुलिस स्टेशन में जाते हैं तो कोई सुनवाई नहीं होती, लोगों को किसी भी प्रकार का सहयोग नहीं मिलता।

complaint_type: nan
category: Law Enforcement
emotion: Concerned
economicImpact: Loss of time and resources in following up complaints
environmentalImpact: None
ResolutionTime: 1
relatedPolicies: UP Police Modernization Act 2021
subcategory: Police Services
urgencyLevel: High
departmentAssigned: UP Police Department
estimated: 59


Complaint: Yaar, Lucknow mein paani ka bahut dikkat ho rahi hai. Raat ko paani nahi milta. Bahut pareshani ho rahi hai.

complaint_type: Water Supply
category: Utilities
emotion: Anger
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 28
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 73


Complaint: Kanpur ke hospital mein doctor kaafi busy hote hain. Jaldi se checkup nahi hota, aur time waste ho jata hai.

complaint_type: Health Services
category: Healthcare
emotion: Frustration
economicImpact: Loss of work hours, increased healthcare costs
environmentalImpact: None
ResolutionTime: 13
relatedPolicies: UP Public Health Services Act 2020
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 18


Complaint: Agra mein gali gali mein police ka koi asar nahi hai. Chhote chhote crime ho rahe hain, par koi action nahi ho raha.

complaint_type: Police & Law
category: Law Enforcement
emotion: Fear
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 4
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 48


Complaint: Varanasi mein bijli ka connection bahut weak hai. Kabhi bhi light chali jati hai aur kaafi time baad aati hai.

complaint_type: Electricity
category: Utilities
emotion: Helpless
economicImpact: Increased electricity costs
environmentalImpact: None
ResolutionTime: 4
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 62


Complaint: Bareilly ke main roads bilkul khatam ho gaye hain. Gaadi chalana mushkil ho gaya hai, har jagah potholes hain.

complaint_type: Roads
category: Infrastructure
emotion: Annoyance
economicImpact: Vehicle repair costs
environmentalImpact: None
ResolutionTime: 6
relatedPolicies: UP Road Maintenance Act 2016
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 12


Complaint: Noida mein bus services bilkul nahi hain. Pichle 3 mahine se koi bus timely nahi aayi.

complaint_type: Public Transport
category: Transportation
emotion: Frustration
economicImpact: Loss of work hours and productivity
environmentalImpact: Increased air pollution from traffic
ResolutionTime: 9
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: High
departmentAssigned: Transport Department
estimated: 64


Complaint: Aligarh mein garbage collection kaafi gadbad hai. Gali gali kachra pada rehta hai aur smell aati hai.

complaint_type: Garbage
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 8
relatedPolicies: UP Sanitation Act 2019
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 20


Complaint: Meerut mein government hospital mein sabhi medicines nahi milti. I had to buy from outside, which is very costly.

complaint_type: Health Services
category: Healthcare
emotion: Disappointment
economicImpact: Increased healthcare costs
environmentalImpact: None
ResolutionTime: 24
relatedPolicies: UP Public Health Services Act 2020
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 1


Complaint: Ghaziabad ke schools mein quality of education down ho gayi hai. Bachche padhayi mein interested nahi rahte.

complaint_type: Education
category: Education
emotion: Concern
economicImpact: Increased tuition costs
environmentalImpact: None
ResolutionTime: 13
relatedPolicies: UP Education Act 2015
subcategory: School Management
urgencyLevel: High
departmentAssigned: Education Department
estimated: 5


Complaint: Moradabad mein police ka response bahut slow hai. Crime badh raha hai aur log dar se ghar nahi nikal rahe.

complaint_type: Police & Law
category: Law Enforcement
emotion: Fear
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 12
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 49


Complaint: Mathura mein paani ka pressure kaafi low hai. Subah-subah paani aata hai, lekin bahut kam quantity mein.

complaint_type: Water Supply
category: Utilities
emotion: Anger
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 14
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 100


Complaint: Agra mein light jaane ka time fix nahi hai. Din mein light chali jati hai aur subah tak nahi aati.

complaint_type: Electricity
category: Utilities
emotion: Annoyance
economicImpact: Increased electricity costs
environmentalImpact: None
ResolutionTime: 26
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 47


Complaint: Kanpur mein garbage ka system bohot bekar hai. Ghar ke aas-paas kachra padah rehta hai, koi safai nahi hoti.

complaint_type: Garbage
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 29
relatedPolicies: UP Sanitation Act 2019
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 30


Complaint: Lucknow mein public transport ka system itna inefficient hai ki aapko bus ya auto ke liye lambe time tak wait karna padta hai.

complaint_type: Public Transport
category: Transportation
emotion: Frustration
economicImpact: Loss of work hours and productivity
environmentalImpact: Increased air pollution from traffic
ResolutionTime: 7
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: High
departmentAssigned: Transport Department
estimated: 91


Complaint: Badaun mein roads bohot khatarnak hain. Gaddhe aur potholes se gaddi chalana mushkil ho gaya hai.

complaint_type: Roads
category: Infrastructure
emotion: Anger
economicImpact: Vehicle repair costs
environmentalImpact: None
ResolutionTime: 12
relatedPolicies: UP Road Maintenance Act 2016
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 39


Complaint: Firozabad mein police patrolling kaafi weak hai. Logon ko dar lagta hai kyunki crime badh gaya hai.

complaint_type: Police & Law
category: Law Enforcement
emotion: Frustration
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 21
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 54


Complaint: Varanasi mein bijli jaane ke baad kaafi time lagta hai aane mein. Kaafi baar dikhata hai ‘Load Shedding’

complaint_type: Electricity
category: Utilities
emotion: Frustration
economicImpact: Increased electricity costs
environmentalImpact: None
ResolutionTime: 16
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 11


Complaint: Ayodhya mein paani ki supply kaafi kam ho gayi hai. Pani ke tanker kaafi time baad aate hain.

complaint_type: Water Supply
category: Utilities
emotion: Anger
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 12
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 11


Complaint: Shahjahanpur mein garbage collection kaafi irregular hai. Kachra gali gali mein padah rehta hai.

complaint_type: Garbage
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 18
relatedPolicies: UP Sanitation Act 2019
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 7


Complaint: Aligarh ke hospital mein emergency services bilkul nahi hain. Jab zarurat hoti hai toh koi help nahi milti.

complaint_type: Health Services
category: Healthcare
emotion: Concern
economicImpact: Increased healthcare costs
environmentalImpact: None
ResolutionTime: 11
relatedPolicies: UP Public Health Services Act 2020
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 90


Complaint: Bareilly mein roads itni khatarnak hain, gaadi chalana impossible ho gaya hai. Bohot accidents ho rahe hain.

complaint_type: Roads
category: Infrastructure
emotion: Anger
economicImpact: Vehicle repair costs
environmentalImpact: None
ResolutionTime: 16
relatedPolicies: UP Road Maintenance Act 2016
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 8


Complaint: यार, लखनऊ में पानी की बहुत दिक्कत हो रही है। रात को पानी नहीं मिलता। बहुत परेशानी हो रही है।

complaint_type: जल आपूर्ति
category: Utilities
emotion: गुस्सा
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 11
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 33


Complaint: कानपुर के अस्पताल में डॉक्टर काफी व्यस्त रहते हैं। जल्दी से चेकअप नहीं होता, और समय बर्बाद हो जाता है।

complaint_type: स्वास्थ्य सेवाएं
category: Healthcare
emotion: निराशा
economicImpact: Loss of work hours, increased healthcare costs
environmentalImpact: None
ResolutionTime: 5
relatedPolicies: UP Public Health Services Act 2020
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 62


Complaint: आगरा में गलियों में पुलिस का कोई असर नहीं है। छोटे-छोटे अपराध हो रहे हैं, पर कोई एक्शन नहीं हो रहा।

complaint_type: पुलिस और कानून
category: Law Enforcement
emotion: डर
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 29
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 12


Complaint: वाराणसी में बिजली का कनेक्शन बहुत कमजोर है। कभी भी लाइट चली जाती है और काफी समय बाद आती है।

complaint_type: बिजली
category: Utilities
emotion: निराशा
economicImpact: Increased electricity costs
environmentalImpact: None
ResolutionTime: 7
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 61


Complaint: बरेली के मुख्य मार्ग पूरी तरह से खराब हो गए हैं। गाड़ी चलाना मुश्किल हो गया है, हर जगह गड्ढे हैं।

complaint_type: सड़कें
category: Infrastructure
emotion: नाराजगी
economicImpact: Vehicle repair costs
environmentalImpact: None
ResolutionTime: 14
relatedPolicies: UP Road Maintenance Act 2016
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 32


Complaint: नोएडा में बस सेवाएं बिल्कुल नहीं हैं। पिछले 3 महीने से कोई बस समय पर नहीं आई।

complaint_type: सार्वजनिक परिवहन
category: Transportation
emotion: निराशा
economicImpact: Loss of work hours and productivity
environmentalImpact: Increased air pollution from traffic
ResolutionTime: 8
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: High
departmentAssigned: Transport Department
estimated: 86


Complaint: Yaar, roads pe itni badhi potholes hain, gadi chalana mushkil ho gaya hai.

complaint_type: Infrastructure
category: Infrastructure
emotion: Frustrated
economicImpact: Vehicle repair costs
environmentalImpact: Dust pollution
ResolutionTime: 11
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 17


Complaint: Roz naya paani ka problem ho raha hai, baar baar pipeline toot jaati hai.

complaint_type: Water Supply
category: Utilities
emotion: Annoyed
economicImpact: Increased water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 15
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 95


Complaint: Bijli baar baar chalti rehti hai, din bhar ke kaam kaise karein?

complaint_type: Power Supply
category: Utilities
emotion: Angry
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 16
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 30


Complaint: Hospital mein doctors ki kami hai, main apne bache ko le jaa rahi thi, lekin time pe doctor nahi mile.

complaint_type: Health
category: Healthcare
emotion: Worried
economicImpact: Increased healthcare costs
environmentalImpact: None
ResolutionTime: 3
relatedPolicies: UP Public Health Services Act 2020
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 56


Complaint: School ki fees bahut zyada ho gayi hai, kaise manage karein?

complaint_type: Education
category: Education
emotion: Frustrated
economicImpact: Higher education costs
environmentalImpact: None
ResolutionTime: 23
relatedPolicies: UP Education Act 2015
subcategory: School Fees
urgencyLevel: Medium
departmentAssigned: Education Department
estimated: 22


Complaint: Traffic jam itna zyada hai, office time pe jaana mushkil ho gaya hai.

complaint_type: Traffic
category: Transportation
emotion: Irritated
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to traffic congestion
ResolutionTime: 11
relatedPolicies: UP Traffic Management Act 2016
subcategory: Traffic Management
urgencyLevel: Medium
departmentAssigned: Traffic Police Department
estimated: 8


Complaint: Sarkari office mein kaam karna mushkil ho gaya hai, har jagah daam dena padta hai.

complaint_type: Corruption
category: Governance
emotion: Disappointed
economicImpact: Increased costs due to bribery
environmentalImpact: None
ResolutionTime: 14
relatedPolicies: UP Anti-Corruption Act 2018
subcategory: Corruption Control
urgencyLevel: High
departmentAssigned: Anti-Corruption Bureau
estimated: 62


Complaint: Safai kaafi kam hai, galiyan gandagi se bhari rehti hain.

complaint_type: Waste Management
category: Sanitation
emotion: Disgusted
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 20
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 32


Complaint: Paani ka pressure bahut kam hai, subah ka time kaisa bekar ho gaya hai.

complaint_type: Water Supply
category: Utilities
emotion: Frustrated
economicImpact: Increased water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 27
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 54


Complaint: Raat ko ghar ke paas gunde ghoomte hain, dar lagta hai unse.

complaint_type: Law & Order
category: Law Enforcement
emotion: Fearful
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 19
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 81


Complaint: Bus ki frequency bahut kam hai, kaafi der tak rukna padta hai.

complaint_type: Public Transportation
category: Transportation
emotion: Annoyed
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 17
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 20


Complaint: Health center mein medicine ka stock kabhi nahi rehta, kaise ilaj karein?

complaint_type: Health
category: Healthcare
emotion: Concerned
economicImpact: Increased healthcare costs
environmentalImpact: None
ResolutionTime: 2
relatedPolicies: UP Public Health Services Act 2020
subcategory: Hospital Management
urgencyLevel: High
departmentAssigned: Health Department
estimated: 59


Complaint: Bijli ki jaati hui supply kabhi bhi aa jaati hai, koi timing nahi hai.

complaint_type: Power Supply
category: Utilities
emotion: Annoyed
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 3
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 52


Complaint: Gali mein kachra gira rehta hai, safai wali team nahi aati.

complaint_type: Waste Management
category: Sanitation
emotion: Frustrated
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 24
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 47


Complaint: Sarkari kaam karane ke liye hamesha paisa dena padta hai.

complaint_type: Corruption
category: Governance
emotion: Angry
economicImpact: Increased costs due to bribery
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Anti-Corruption Act 2018
subcategory: Corruption Control
urgencyLevel: High
departmentAssigned: Anti-Corruption Bureau
estimated: 10


Complaint: Sadak par itni badhiya khadiyaan hain ki chalna mushkil ho gaya hai.

complaint_type: Infrastructure
category: Infrastructure
emotion: Annoyed
economicImpact: Vehicle repair costs
environmentalImpact: Dust pollution
ResolutionTime: 19
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 7


Complaint: Bina kisi reason ke traffic jam lag jaata hai, samajh nahi aata kyun.

complaint_type: Traffic
category: Transportation
emotion: Frustrated
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to traffic congestion
ResolutionTime: 25
relatedPolicies: UP Traffic Management Act 2016
subcategory: Traffic Management
urgencyLevel: Medium
departmentAssigned: Traffic Police Department
estimated: 13


Complaint: Raat ko paani nahi aata, subah subah paani ka pressure bhi bahut kam rehta hai.

complaint_type: Water Supply
category: Utilities
emotion: Irritated
economicImpact: Increased water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 11
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 89


Complaint: Jab raat ko ghar jaata hoon, lagta hai kuch galat ho jaayega, dar lagta hai.

complaint_type: Law & Order
category: Law Enforcement
emotion: Fearful
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 24
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 8


Complaint: Jab bhi passport ke liye apply kiya, system kabhi bhi down ho jaata hai.

complaint_type: Public Services
category: Governance
emotion: Disappointed
economicImpact: Increased costs due to system inefficiencies
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Public Services Act 2017
subcategory: Public Services
urgencyLevel: Medium
departmentAssigned: Public Services Department
estimated: 5


Complaint: Kuch din pehle hi gali mein chori hui thi, police ne kuch nahi kiya.

complaint_type: Crime
category: Law Enforcement
emotion: Scared
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 24
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 41


Complaint: Jab se ghar ke bahar ek gang ka dikhayi dena start hua hai, sabhi kaafi dar mein rehte hain.

complaint_type: Crime
category: Law Enforcement
emotion: Helpless
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 16
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 98


Complaint: Raat ko thoda andhera hone par chori ki wajah se humesha dar rehta hai.

complaint_type: Crime
category: Law Enforcement
emotion: Fearful
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 20
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 68


Complaint: Police ke paas call kiya tha, lekin 3 ghante tak koi jawab nahi aaya.

complaint_type: Crime
category: Law Enforcement
emotion: Angry
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 28
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 2


Complaint: Raat ke waqt gali mein log drugs bech rahe hain, dar lagta hai.

complaint_type: Crime
category: Law Enforcement
emotion: Fearful
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 26
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 94


Complaint: Sadak par potholes itni badh gayi hain ki driving bilkul unsafe ho gayi hai.

complaint_type: Infrastructure
category: Infrastructure
emotion: Frustrated
economicImpact: Vehicle repair costs
environmentalImpact: Dust pollution
ResolutionTime: 20
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 77


Complaint: Paani ka supply kabhi bhi bandh ho jaata hai, koi time schedule nahi hai.

complaint_type: Water Supply
category: Utilities
emotion: Annoyed
economicImpact: Increased water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 25
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 38


Complaint: Raat ko baar baar gali mein awaaz aati hai, lagta hai kuch gundagardi ho rahi hai.

complaint_type: Law & Order
category: Law Enforcement
emotion: Helpless
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 20
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 27


Complaint: Police ko baar baar bataya, lekin ab tak unhone kisi ko arrest nahi kiya.

complaint_type: Crime
category: Law Enforcement
emotion: Angry
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 16
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 85


Complaint: The water supply in my area is irregular, especially during summer. We often face dry taps for days, and it's really hard to manage.

complaint_type: Water Supply Issue
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 29
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 78


Complaint: Lucknow roads are always congested, and the traffic jams are so long, it takes me hours to reach my workplace.

complaint_type: Traffic Congestion
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to traffic congestion
ResolutionTime: 22
relatedPolicies: UP Traffic Management Act 2016
subcategory: Traffic Management
urgencyLevel: Medium
departmentAssigned: Traffic Police Department
estimated: 30


Complaint: The roads in my locality are in a very bad condition. The potholes are too deep and it's a nightmare to drive on them.

complaint_type: Road Condition
category: Infrastructure
emotion: Anger
economicImpact: Vehicle repair costs
environmentalImpact: Air pollution due to traffic congestion
ResolutionTime: 2
relatedPolicies: UP Road Maintenance Act 2017
subcategory: Road Maintenance
urgencyLevel: High
departmentAssigned: Public Works Department
estimated: 47


Complaint: Frequent power cuts in Agra are making life unbearable, especially in this hot weather. We can’t even sleep at night due to this issue.

complaint_type: Power Outages
category: Utilities
emotion: Frustration
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 29
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 11


Complaint: The government hospitals are understaffed, and the quality of care is substandard. My father couldn't get proper treatment for his illness.

complaint_type: Health Facilities
category: Healthcare
emotion: Disappointment
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 24
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 54


Complaint: The garbage is never collected on time. It's scattered all around, making the whole area look filthy. It’s a serious health hazard.

complaint_type: Garbage Disposal
category: Sanitation
emotion: Disgust
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 11
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 84


Complaint: I had to pay a bribe to get my work done in the government office. This corruption is everywhere, and it’s frustrating.

complaint_type: Corruption
category: Governance
emotion: Frustration
economicImpact: Increased costs due to bribery
environmentalImpact: None
ResolutionTime: 11
relatedPolicies: UP Anti-Corruption Act 2018
subcategory: Corruption Control
urgencyLevel: High
departmentAssigned: Anti-Corruption Bureau
estimated: 26


Complaint: There is no proper sanitation in my locality. The public toilets are either broken or too dirty to use. This needs immediate attention.

complaint_type: Sanitation Issue
category: Sanitation
emotion: Anger
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 18
relatedPolicies: UP Sanitation Act 2018
subcategory: Public Amenities
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 37


Complaint: There are no job opportunities here, and the government doesn't seem to care. I have been searching for work for months without any luck.

complaint_type: Unemployment
category: Employment
emotion: Helplessness
economicImpact: Loss of income
environmentalImpact: None
ResolutionTime: 26
relatedPolicies: UP Employment Act 2017
subcategory: Job Opportunities
urgencyLevel: High
departmentAssigned: Employment Department
estimated: 60


Complaint: The schools here are overcrowded and lack proper infrastructure. My younger brother couldn't even get a good education because of this.

complaint_type: Educational Facilities
category: Education
emotion: Frustration
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 17
relatedPolicies: UP Education Act 2014
subcategory: School Infrastructure
urgencyLevel: High
departmentAssigned: Education Department
estimated: 81


Complaint: Public transport in Noida is pathetic. The buses are always late and overcrowded. I can't rely on them for daily commuting.

complaint_type: Public Transport
category: Transportation
emotion: Irritation
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 22
relatedPolicies: UP Public Transport Act 2018
subcategory: Bus Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 78


Complaint: There is an increase in petty crimes in my area. I fear going out after dark because the police don't take any action.

complaint_type: Law and Order
category: Law Enforcement
emotion: Fear
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 27
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 4


Complaint: The water in my area is contaminated and undrinkable. I fear it will affect my family's health. The authorities need to take immediate action.

complaint_type: Water Pollution
category: Utilities
emotion: Concern
economicImpact: Increased healthcare costs
environmentalImpact: Water contamination
ResolutionTime: 16
relatedPolicies: UP Water Quality Act 2019
subcategory: Water Quality
urgencyLevel: High
departmentAssigned: Water Quality Department
estimated: 42


Complaint: The infrastructure in Lucknow is underdeveloped. The roads are narrow and have no proper drainage system, causing problems during rains.

complaint_type: Infrastructure
category: Infrastructure
emotion: Disappointment
economicImpact: Increased repair costs
environmentalImpact: Flooding and water damage
ResolutionTime: 22
relatedPolicies: UP Infrastructure Development Act 2016
subcategory: Urban Development
urgencyLevel: High
departmentAssigned: Urban Development Department
estimated: 73


Complaint: I don’t feel safe walking on the streets of Agra, especially after sunset. The police don’t take enough measures for women’s safety.

complaint_type: Women Safety
category: Law Enforcement
emotion: Fear
economicImpact: Loss of productivity due to fear
environmentalImpact: None
ResolutionTime: 6
relatedPolicies: UP Women Safety Act 2018
subcategory: Women Safety
urgencyLevel: High
departmentAssigned: Police Department
estimated: 99


Complaint: There is a severe water scarcity in our village. We have to wait in long queues just to get a few litres of water every day.

complaint_type: Water Scarcity
category: Utilities
emotion: Frustration
economicImpact: Additional water procurement costs
environmentalImpact: Water wastage and contamination
ResolutionTime: 3
relatedPolicies: UP Water Supply Act 2019
subcategory: Water Distribution
urgencyLevel: High
departmentAssigned: Water Supply Department
estimated: 15


Complaint: The schools here are teaching outdated curricula. My children are not getting quality education that can help them in the future.

complaint_type: School Education
category: Education
emotion: Disappointment
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 16
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 81


Complaint: During the monsoon, we face frequent flooding. The drainage systems are not equipped to handle such situations, and we suffer every year.

complaint_type: Flood Management
category: Disaster Management
emotion: Helplessness
economicImpact: Increased repair and relocation costs
environmentalImpact: Water contamination and soil erosion
ResolutionTime: 29
relatedPolicies: UP Flood Management Act 2017
subcategory: Flood Control
urgencyLevel: High
departmentAssigned: Disaster Management Department
estimated: 49


Complaint: The air pollution in Kanpur is unbearable. It’s affecting my health, and I fear it might lead to long-term diseases like asthma.

complaint_type: Pollution
category: Environment
emotion: Concern
economicImpact: Increased healthcare costs
environmentalImpact: Air pollution
ResolutionTime: 30
relatedPolicies: UP Pollution Control Act 2018
subcategory: Air Quality
urgencyLevel: High
departmentAssigned: Pollution Control Department
estimated: 4


Complaint: Illegal constructions are being built near my house, blocking natural light and increasing the risk of accidents.

complaint_type: Illegal Construction
category: Infrastructure
emotion: Anger
economicImpact: Property damage and repair costs
environmentalImpact: None
ResolutionTime: 13
relatedPolicies: UP Urban Planning Act 2016
subcategory: Urban Development
urgencyLevel: High
departmentAssigned: Urban Development Department
estimated: 35


Complaint: There are no parks or open spaces in my area. My children don’t have a place to play, and this is affecting their health.

complaint_type: Lack of Green Spaces
category: Infrastructure
emotion: Sadness
economicImpact: Increased healthcare costs due to lack of exercise
environmentalImpact: None
ResolutionTime: 16
relatedPolicies: UP Urban Planning Act 2016
subcategory: Public Spaces
urgencyLevel: Medium
departmentAssigned: Urban Development Department
estimated: 63


Complaint: We face constant power cuts here, especially during peak hours. This is affecting our work and daily routine.

complaint_type: Power Shortage
category: Utilities
emotion: Frustration
economicImpact: Increased electricity costs
environmentalImpact: Increased generator usage causing pollution
ResolutionTime: 23
relatedPolicies: UP Electricity Act 2017
subcategory: Power Distribution
urgencyLevel: High
departmentAssigned: Electricity Department
estimated: 88


Complaint: The garbage dumps in our area have not been cleaned for weeks. It’s causing foul smells and is a breeding ground for mosquitoes.

complaint_type: Garbage Disposal
category: Sanitation
emotion: Anger
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 12
relatedPolicies: UP Sanitation Act 2018
subcategory: Garbage Collection
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 44


Complaint: The local health centers are not equipped to treat emergencies. I had to take my mother to a private hospital because of this.

complaint_type: Lack of Healthcare
category: Healthcare
emotion: Concern
economicImpact: Increased medical expenses
environmentalImpact: None
ResolutionTime: 30
relatedPolicies: UP Health Services Act 2015
subcategory: Public Health
urgencyLevel: High
departmentAssigned: Health Department
estimated: 54


Complaint: I had to bribe a government official to get my birth certificate issued. This corruption is everywhere.

complaint_type: Corruption
category: Governance
emotion: Frustration
economicImpact: Increased costs due to bribery
environmentalImpact: None
ResolutionTime: 25
relatedPolicies: UP Anti-Corruption Act 2018
subcategory: Corruption Control
urgencyLevel: High
departmentAssigned: Anti-Corruption Bureau
estimated: 40


Complaint: After every rain, our roads get flooded, making it impossible to commute. The drainage system is completely inadequate.

complaint_type: Waterlogging
category: Transportation
emotion: Irritation
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to traffic congestion
ResolutionTime: 21
relatedPolicies: UP Traffic Management Act 2016
subcategory: Traffic Management
urgencyLevel: Medium
departmentAssigned: Traffic Police Department
estimated: 81


Complaint: There is a rise in crime in our locality. The police are not taking enough action, and we don't feel safe anymore.

complaint_type: Law and Order
category: Law Enforcement
emotion: Fear
economicImpact: Loss of business due to crime
environmentalImpact: None
ResolutionTime: 2
relatedPolicies: UP Police Act 2018
subcategory: Crime Control
urgencyLevel: High
departmentAssigned: Police Department
estimated: 9


Complaint: Noida’s metro stations are always overcrowded, and it’s impossible to get a seat during peak hours.

complaint_type: Transportation
category: Transportation
emotion: Annoyance
economicImpact: Loss of productivity
environmentalImpact: Increased pollution due to private vehicle usage
ResolutionTime: 19
relatedPolicies: UP Public Transport Act 2018
subcategory: Metro Services
urgencyLevel: Medium
departmentAssigned: Transport Department
estimated: 81


Complaint: There are no job opportunities in my area. I have been looking for work for a year but have found nothing.

complaint_type: Unemployment
category: Employment
emotion: Helplessness
economicImpact: Loss of income
environmentalImpact: None
ResolutionTime: 5
relatedPolicies: UP Employment Act 2017
subcategory: Job Opportunities
urgencyLevel: High
departmentAssigned: Employment Department
estimated: 7


Complaint: The public restrooms in Lucknow are in a terrible condition. They are dirty and often locked, making it difficult for citizens.

complaint_type: Public Facilities
category: Sanitation
emotion: Disappointment
economicImpact: Increased healthcare costs
environmentalImpact: Pollution and contamination
ResolutionTime: 18
relatedPolicies: UP Sanitation Act 2018
subcategory: Public Amenities
urgencyLevel: High
departmentAssigned: Sanitation Department
estimated: 92


Complaint: The education system in my city is outdated. The textbooks are old, and the teaching methods are not in line with modern requirements.

complaint_type: School Education
category: Education
emotion: Frustration
economicImpact: Increased private tuition costs
environmentalImpact: None
ResolutionTime: 30
relatedPolicies: UP Education Act 2014
subcategory: School Curriculum
urgencyLevel: High
departmentAssigned: Education Department
estimated: 53


Complaint: The air quality in Kanpur is terrible. The pollution levels are so high that it's affecting our breathing and causing allergies.

complaint_type: Air Pollution
category: Environment
emotion: Health Concern
economicImpact: Increased healthcare costs
environmentalImpact: Air pollution
ResolutionTime: 23
relatedPolicies: UP Pollution Control Act 2018
subcategory: Air Quality
urgencyLevel: High
departmentAssigned: Pollution Control Department
estimated: 79