{"text": "Complaint: There has been no water supply for over two days. We are facing severe issues with daily cleaning and drinking water. The authorities are not responding to our complaints.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Disappointment\neconomicImpact: Medium - Families spending extra money on private water tankers\nenvironmentalImpact: Low - Minor impact on local vegetation\nResolutionTime: 9\nrelatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Jal Nigam\nestimated: 56"}
{"text": "Complaint: The electricity bills are too high, and the power cuts are frequent. Even during peak hours, the power supply is cut off without any prior notice.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: High - Business losses and additional expenses on generators\nenvironmentalImpact: Medium - Increased generator usage causing pollution\nResolutionTime: 8\nrelatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation Ltd.\nestimated: 40"}
{"text": "Complaint: The garbage collection is irregular, and the heaps of waste are rotting in public places. This is affecting the cleanliness and health of the locality.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Anger\neconomicImpact: Medium - Increased healthcare costs due to diseases\nenvironmentalImpact: High - Pollution and contamination of local environment\nResolutionTime: 2\nrelatedPolicies: ['Municipal Solid Waste Management Rules', 'Public Health Act']\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Municipal Corporation\nestimated: 88"}
{"text": "Complaint: The roads are filled with potholes, and it's becoming dangerous to drive. Accidents are increasing due to the poor condition of the streets, and there is no repair work being done.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Medium - Vehicle repair costs and delays\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 28\nrelatedPolicies: ['Public Works Department Guidelines', 'Road Safety Act']\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 37"}
{"text": "Complaint: The public buses are unreliable and overcrowded. They often don’t follow schedules, leaving people stranded for long hours, especially during rush hour.", "target": "complaint_type: nan\ncategory: Transport\nemotion: Annoyance\neconomicImpact: Medium - Increased expenses on alternative transport\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 13\nrelatedPolicies: ['Public Transport Regulations', 'Urban Transport Policy']\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 83"}
{"text": "Complaint: The government hospital lacks proper sanitation, and patients often wait for hours to be attended to. The hospital staff is overworked and seems to be in constant shortage.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Medium - Increased healthcare costs\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 28\nrelatedPolicies: ['Public Health Act', 'Hospital Management Guidelines']\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 83"}
{"text": "Complaint: The police seem uninterested in solving local crimes. Even after repeated complaints, the authorities have not taken any serious action against local criminals.", "target": "complaint_type: nan\ncategory: Law & Order\nemotion: Frustration\neconomicImpact: Medium - Losses due to theft and crime\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 16\nrelatedPolicies: ['Police Act', 'Criminal Procedure Code']\nsubcategory: Crime Management\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 43"}
{"text": "Complaint: Schools in our area are facing a severe shortage of teachers, and classes are often merged, causing disruptions. The government must improve the education system urgently.", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Medium - Increased expenses on private tuition\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 9\nrelatedPolicies: ['Education Act', 'Teacher Recruitment Policy']\nsubcategory: School Management\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 55"}
{"text": "Complaint: We have to rely on tanker services for water, and even then, the supply is irregular. The authorities need to fix the local water system immediately.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Medium - Families spending extra money on private water tankers\nenvironmentalImpact: Low - Minor impact on local vegetation\nResolutionTime: 24\nrelatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Jal Nigam\nestimated: 69"}
{"text": "Complaint: The electric supply in our area is very unstable. During the day, we experience frequent power fluctuations, and during the night, power cuts are a common issue.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: High - Business losses and additional expenses on generators\nenvironmentalImpact: Medium - Increased generator usage causing pollution\nResolutionTime: 4\nrelatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation Ltd.\nestimated: 89"}
{"text": "Complaint: The garbage bins are never cleared on time, and the streets are always littered with waste. It’s become a serious environmental concern.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Medium - Increased healthcare costs due to diseases\nenvironmentalImpact: High - Pollution and contamination of local environment\nResolutionTime: 28\nrelatedPolicies: ['Municipal Solid Waste Management Rules', 'Public Health Act']\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Municipal Corporation\nestimated: 30"}
{"text": "Complaint: The roads are not only poorly maintained but are also overcrowded with heavy traffic. This causes constant delays and accidents, and the situation has been ignored for far too long.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Medium - Vehicle repair costs and delays\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 20\nrelatedPolicies: ['Public Works Department Guidelines', 'Road Safety Act']\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 38"}
{"text": "Complaint: There are hardly any buses during off-peak hours. It’s extremely difficult to travel within the city after 8 PM, and people are forced to use private vehicles.", "target": "complaint_type: nan\ncategory: Transport\nemotion: Irritation\neconomicImpact: Medium - Increased expenses on alternative transport\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 9\nrelatedPolicies: ['Public Transport Regulations', 'Urban Transport Policy']\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 83"}
{"text": "Complaint: We visited the district hospital, and the conditions were appalling. The hospital was overcrowded, lacked proper facilities, and the doctors were unavailable for consultations.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Frustration\neconomicImpact: Medium - Increased healthcare costs\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 2\nrelatedPolicies: ['Public Health Act', 'Hospital Management Guidelines']\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 49"}
{"text": "Complaint: The police are failing to provide security in our neighborhood. We have had several robberies, and despite reporting them, there is no visible improvement in the situation.", "target": "complaint_type: nan\ncategory: Law & Order\nemotion: Anger\neconomicImpact: Medium - Losses due to theft and crime\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 26\nrelatedPolicies: ['Police Act', 'Criminal Procedure Code']\nsubcategory: Crime Management\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 89"}
{"text": "Complaint: There is a severe shortage of classrooms in our school, and students are forced to study in poorly ventilated areas. This has a direct impact on their learning experience.", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Medium - Increased expenses on private tuition\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 29\nrelatedPolicies: ['Education Act', 'Teacher Recruitment Policy']\nsubcategory: School Management\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 68"}
{"text": "Complaint: The water supply has been erratic, and when the water does arrive, it’s often dirty. We have raised complaints, but no improvement has been seen.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Disappointment\neconomicImpact: Medium - Families spending extra money on private water tankers\nenvironmentalImpact: Low - Minor impact on local vegetation\nResolutionTime: 23\nrelatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Jal Nigam\nestimated: 80"}
{"text": "Complaint: The frequent power outages in our area are becoming unbearable. Even essential services like water pumps are not functioning properly due to power cuts.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Irritation\neconomicImpact: High - Business losses and additional expenses on generators\nenvironmentalImpact: Medium - Increased generator usage causing pollution\nResolutionTime: 29\nrelatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation Ltd.\nestimated: 34"}
{"text": "Complaint: Garbage piles up on the streets every day, and the authorities never take action. This leads to the spread of diseases and creates a serious public health concern.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Medium - Increased healthcare costs due to diseases\nenvironmentalImpact: High - Pollution and contamination of local environment\nResolutionTime: 25\nrelatedPolicies: ['Municipal Solid Waste Management Rules', 'Public Health Act']\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Municipal Corporation\nestimated: 100"}
{"text": "Complaint: The roads are so poorly maintained that they are barely usable. The government should prioritize road repairs, as it’s causing delays, accidents, and inconvenience.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Medium - Vehicle repair costs and delays\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 18\nrelatedPolicies: ['Public Works Department Guidelines', 'Road Safety Act']\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 31"}
{"text": "Complaint: The public buses are old, uncomfortable, and often overcrowded. There’s no dedicated lane for buses, leading to further delays in commuting.", "target": "complaint_type: nan\ncategory: Transport\nemotion: Annoyance\neconomicImpact: Medium - Increased expenses on alternative transport\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 7\nrelatedPolicies: ['Public Transport Regulations', 'Urban Transport Policy']\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 24"}
{"text": "Complaint: There is an alarming lack of medical supplies and qualified doctors in the local hospital. The healthcare system is in dire need of improvements.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Medium - Increased healthcare costs\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 26\nrelatedPolicies: ['Public Health Act', 'Hospital Management Guidelines']\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 49"}
{"text": "Complaint: The police do not take complaints of harassment or domestic violence seriously. Cases are often dismissed without investigation, leaving victims helpless.", "target": "complaint_type: nan\ncategory: Law & Order\nemotion: Frustration\neconomicImpact: Medium - Losses due to theft and crime\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 7\nrelatedPolicies: ['Police Act', 'Criminal Procedure Code']\nsubcategory: Crime Management\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 25"}
{"text": "Complaint: The schools in our area lack basic infrastructure, such as functional toilets and clean drinking water. The lack of attention to education facilities is alarming.", "target": "complaint_type: nan\ncategory: Education\nemotion: Disappointment\neconomicImpact: Medium - Increased expenses on private tuition\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 19\nrelatedPolicies: ['Education Act', 'Teacher Recruitment Policy']\nsubcategory: School Management\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 99"}
{"text": "Complaint: There has been no water supply for over a week in our locality. We are forced to rely on private tankers, which are extremely costly and unreliable.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Medium - Families spending extra money on private water tankers\nenvironmentalImpact: Low - Minor impact on local vegetation\nResolutionTime: 5\nrelatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Jal Nigam\nestimated: 24"}
{"text": "Complaint: The power outages are so frequent that we can’t even charge our phones. This constant instability in power supply is affecting everyone.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disgust\neconomicImpact: High - Business losses and additional expenses on generators\nenvironmentalImpact: Medium - Increased generator usage causing pollution\nResolutionTime: 5\nrelatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation Ltd.\nestimated: 71"}
{"text": "Complaint: Our locality is always surrounded by garbage, and it’s never cleared on time. It’s an eyesore, and the authorities need to take immediate action to improve sanitation.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Anger\neconomicImpact: Medium - Increased healthcare costs due to diseases\nenvironmentalImpact: High - Pollution and contamination of local environment\nResolutionTime: 24\nrelatedPolicies: ['Municipal Solid Waste Management Rules', 'Public Health Act']\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Municipal Corporation\nestimated: 45"}
{"text": "Complaint: The roads are full of potholes, and there is no maintenance. We’ve reported this multiple times, but nothing has been done to resolve the issue.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Disappointment\neconomicImpact: Medium - Vehicle repair costs and delays\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 23\nrelatedPolicies: ['Public Works Department Guidelines', 'Road Safety Act']\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 52"}
{"text": "Complaint: There is no proper schedule for public buses, and they are often delayed or canceled. This has made commuting extremely difficult for daily travelers.", "target": "complaint_type: nan\ncategory: Transport\nemotion: Frustration\neconomicImpact: Medium - Increased expenses on alternative transport\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 29\nrelatedPolicies: ['Public Transport Regulations', 'Urban Transport Policy']\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 3"}
{"text": "Complaint: The government hospitals in Lucknow are overcrowded, and the waiting time is excessive. Even basic medical care is hard to access due to the overwhelming number of patients.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Medium - Increased healthcare costs\nenvironmentalImpact: Low - Minor impact on local environment\nResolutionTime: 28\nrelatedPolicies: ['Public Health Act', 'Hospital Management Guidelines']\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 88"}
{"text": "Complaint: The water supply in our locality is irregular. It sometimes takes days for the supply to be restored, making it extremely difficult to manage daily household chores.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Medium - Families spending extra money on private water tankers\nenvironmentalImpact: Low - Minor impact on local vegetation\nResolutionTime: 21\nrelatedPolicies: ['UP Jal Nigam Regulations', 'Water Supply Management Act']\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Jal Nigam\nestimated: 39"}
{"text": "Complaint: The electricity supply in our town is unreliable. Power cuts happen multiple times a day, and we don't get proper updates on when the supply will be restored.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Irritation\neconomicImpact: High - Business losses and additional expenses on generators\nenvironmentalImpact: Medium - Increased generator usage causing pollution\nResolutionTime: 11\nrelatedPolicies: ['UP Electricity Regulatory Commission Guidelines', 'Power Distribution Policy']\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation Ltd.\nestimated: 19"}
{"text": "Complaint: Water supply in my area is irregular. Sometimes it’s unavailable for days. It’s really inconvenient!", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 17\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 28"}
{"text": "Complaint: The roads in my locality are in pathetic condition, full of potholes. It's very risky to drive!", "target": "complaint_type: Road Conditions\ncategory: Infrastructure\nemotion: Annoyed\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 27\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 70"}
{"text": "Complaint: Frequent power cuts in my area are causing problems for daily life. I can’t even use the fan in this heat!", "target": "complaint_type: Electricity\ncategory: Utilities\nemotion: Angry\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 11\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 79"}
{"text": "Complaint: The garbage collection is not regular, and there’s waste piling up on the streets.", "target": "complaint_type: Waste Management\ncategory: Sanitation\nemotion: Disappointed\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 20\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 10"}
{"text": "Complaint: The local police are very rude and unhelpful. I tried to file a complaint, but they just ignored me.", "target": "complaint_type: Police Behavior\ncategory: Law Enforcement\nemotion: Helpless\neconomicImpact: Loss of time and resources in following up complaints\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Police Modernization Act 2021\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: UP Police Department\nestimated: 33"}
{"text": "Complaint: Buses are overcrowded, and there is no proper schedule. It’s hard to get to work on time!", "target": "complaint_type: Public Transport\ncategory: Transportation\nemotion: Frustrated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 25\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 89"}
{"text": "Complaint: Every day, the traffic jam is a nightmare. It takes hours just to move a few kilometers.", "target": "complaint_type: Traffic Jam\ncategory: Transportation\nemotion: Irritated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 25\nrelatedPolicies: UP Traffic Management Act 2016\nsubcategory: Traffic Management\nurgencyLevel: Medium\ndepartmentAssigned: Traffic Police Department\nestimated: 87"}
{"text": "Complaint: I had to pay bribes just to get a simple government document. It’s really demoralizing.", "target": "complaint_type: Corruption\ncategory: Governance\nemotion: Helpless\neconomicImpact: Increased costs due to bribery\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Anti-Corruption Act 2018\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Bureau\nestimated: 58"}
{"text": "Complaint: The public healthcare facilities are overcrowded and lack basic equipment. It’s tough for a common man to get proper treatment.", "target": "complaint_type: Healthcare\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 5"}
{"text": "Complaint: The quality of education in government schools is very poor. My child is not learning anything useful.", "target": "complaint_type: Education\ncategory: Education\nemotion: Angry\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 49"}
{"text": "Complaint: After even a small rain, the streets get flooded. It’s very difficult to move around!", "target": "complaint_type: Waterlogging\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Increased repair costs\nenvironmentalImpact: Flooding and water damage\nResolutionTime: 19\nrelatedPolicies: UP Infrastructure Development Act 2016\nsubcategory: Urban Development\nurgencyLevel: High\ndepartmentAssigned: Urban Development Department\nestimated: 85"}
{"text": "Complaint: The public toilets in our area are unhygienic and stink. It’s embarrassing to even use them.", "target": "complaint_type: Sanitation\ncategory: Sanitation\nemotion: Embarrassed\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 25\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Amenities\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 31"}
{"text": "Complaint: The water supply in my area is contaminated with impurities. It’s unsafe to drink the water here.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Irritated\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Water contamination\nResolutionTime: 9\nrelatedPolicies: UP Water Quality Act 2019\nsubcategory: Water Quality\nurgencyLevel: High\ndepartmentAssigned: Water Quality Department\nestimated: 100"}
{"text": "Complaint: The roads are so narrow and full of traffic. I can't even walk properly without fear of getting hit by a vehicle.", "target": "complaint_type: Road Conditions\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 4\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 69"}
{"text": "Complaint: I had to give money to get my work done in the office. This corruption is everywhere!", "target": "complaint_type: Corruption\ncategory: Law Enforcement\nemotion: Angry\neconomicImpact: Loss of time and resources in following up complaints\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Police Modernization Act 2021\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: UP Police Department\nestimated: 3"}
{"text": "Complaint: The local trains are always late, and when they do arrive, they’re overcrowded. It’s a daily struggle.", "target": "complaint_type: Public Transport\ncategory: Transportation\nemotion: Annoyed\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 28\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 88"}
{"text": "Complaint: The government hospitals don’t have enough staff or medicine. People have to wait for hours just to get a prescription.", "target": "complaint_type: Health Services\ncategory: Law Enforcement\nemotion: Disappointed\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 17\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 22"}
{"text": "Complaint: Power outages are frequent in our area, and when the electricity comes back, it often causes voltage issues.", "target": "complaint_type: Electricity\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 3\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 7"}
{"text": "Complaint: There are reports of increasing thefts in our locality. It feels unsafe to even step out of the house after dark.", "target": "complaint_type: Crime\ncategory: Sanitation\nemotion: Fearful\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 22\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 16"}
{"text": "Complaint: The garbage collection trucks don't come on time. The garbage piles up on the streets and creates a bad smell.", "target": "complaint_type: Waste Management\ncategory: Sanitation\nemotion: Annoyed\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 3\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 57"}
{"text": "Complaint: हमारे क्षेत्र में पानी की सप्लाई बहुत अनियमित है। कभी-कभी कई दिनों तक पानी नहीं आता है। यह बहुत परेशानी का कारण बनता है।", "target": "complaint_type: पानी की आपूर्ति\ncategory: Utilities\nemotion: नाराज\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 17\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 19"}
{"text": "Complaint: हमारी सड़कों की हालत बहुत खराब है, हर जगह गड्ढे हैं। गाड़ी चलाना बहुत खतरनाक हो गया है!", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 6\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 55"}
{"text": "Complaint: हमारे क्षेत्र में बिजली कटौती बहुत बार होती है। इस गर्मी में पंखा तक नहीं चलता!", "target": "complaint_type: बिजली की समस्या\ncategory: Utilities\nemotion: असंतुष्ट\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 30\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 31"}
{"text": "Complaint: कचरा उठाने का काम नियमित नहीं होता है, और सड़कों पर कचरा पड़ा रहता है। इससे बुरी गंध फैलती है।", "target": "complaint_type: कचरा प्रबंधन\ncategory: Sanitation\nemotion: निराश\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 18\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 16"}
{"text": "Complaint: स्थानीय पुलिस से शिकायत करने गया था, लेकिन वे मेरी मदद करने के बजाय मुझे डांटते रहे।", "target": "complaint_type: पुलिस का व्यवहार\ncategory: Law Enforcement\nemotion: निराश\neconomicImpact: Loss of time and resources in following up complaints\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Police Modernization Act 2021\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: UP Police Department\nestimated: 54"}
{"text": "Complaint: हमारी बसों में बहुत भीड़ होती है, और कभी-कभी तो बसें आती ही नहीं। ऑफिस जाने के लिए समय पर पहुंचना मुश्किल हो जाता है।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराश\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 25\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 37"}
{"text": "Complaint: हर दिन ट्रैफिक जाम में फंसना एक बड़ी समस्या बन गया है। घंटों गाड़ी में फंसा रहता हूं।", "target": "complaint_type: यातायात की समस्या\ncategory: Transportation\nemotion: चिढ़ा हुआ\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 27\nrelatedPolicies: UP Traffic Management Act 2016\nsubcategory: Traffic Management\nurgencyLevel: Medium\ndepartmentAssigned: Traffic Police Department\nestimated: 6"}
{"text": "Complaint: सरकारी दफ्तरों में काम कराने के लिए रिश्वत देनी पड़ती है। यह सब बहुत demoralizing हो गया है।", "target": "complaint_type: भ्रष्टाचार\ncategory: Governance\nemotion: निराश\neconomicImpact: Increased costs due to bribery\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Anti-Corruption Act 2018\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Bureau\nestimated: 54"}
{"text": "Complaint: सरकारी अस्पतालों में इलाज की सुविधा बहुत कम है। डॉक्टर और दवाइयां भी उपलब्ध नहीं हैं।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: चिंतित\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 18\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 51"}
{"text": "Complaint: हमारे सरकारी स्कूलों में शिक्षा का स्तर बहुत खराब है। बच्चों को कुछ भी सीखने को नहीं मिलता।", "target": "complaint_type: शिक्षा\ncategory: Education\nemotion: गुस्सा\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 52"}
{"text": "Complaint: The garbage in our locality has been accumulating for days, and no one is coming to clean it. It’s becoming a serious health hazard, attracting flies and other pests.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 26\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 14"}
{"text": "Complaint: The roads in our area are riddled with potholes, and the authorities have ignored the problem. It’s dangerous for both pedestrians and drivers.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 13\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 27"}
{"text": "Complaint: The buses in our city are old, uncomfortable, and overcrowded. We often have to wait for long hours to get a seat, especially during peak hours.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 22\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 18"}
{"text": "Complaint: The local health center is always understaffed, and patients have to wait for hours. The staff is overworked and doesn’t seem to care much about the patients' well-being.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 17"}
{"text": "Complaint: I have reported an ongoing theft issue in our area, but the police have not taken any serious action. The situation is getting worse, and I fear for my safety.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 57"}
{"text": "Complaint: Our local school has very few teachers, and the ones present are not qualified. The lack of proper facilities and resources is affecting the quality of education for students.", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 20"}
{"text": "Complaint: We are facing constant water supply disruptions, especially during the summer. It's very difficult for people to even access clean drinking water.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 8\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 70"}
{"text": "Complaint: We face frequent power cuts, and the authorities don’t provide any explanation or estimated time for the restoration of electricity. It’s incredibly inconvenient, especially during the night.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 17\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 70"}
{"text": "Complaint: There is always garbage piling up on the streets, and no one comes to collect it on time. The situation is unhygienic and is causing an unpleasant stench.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 13\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 51"}
{"text": "Complaint: The roads in our area are in terrible condition. The potholes and uneven surfaces are damaging our vehicles, and the local authorities haven't done anything to fix it.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 9\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 91"}
{"text": "Complaint: The buses are often late, and there's no proper schedule. Sometimes, we have to wait for hours just to catch one bus, making it difficult to go about our daily activities.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 27\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 61"}
{"text": "Complaint: The local hospital is overcrowded and lacks necessary medical equipment. Many patients are turned away due to the hospital’s inability to handle the volume of people seeking care.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Frustration\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 54"}
{"text": "Complaint: I reported an incident of eve-teasing, but the police did nothing about it. The police need to be more responsive to crimes like this to make the city safer.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 18\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 54"}
{"text": "Complaint: The lack of proper teaching staff and infrastructure in local schools is putting the future of students in jeopardy. Students are not being taught essential skills due to the shortage of teachers.", "target": "complaint_type: nan\ncategory: Education\nemotion: Disappointment\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 66"}
{"text": "Complaint: Our area receives water only for a couple of hours each day. The irregular supply is making it difficult to maintain basic hygiene and carry out essential tasks.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 19\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 14"}
{"text": "Complaint: We face power outages almost every day. The electricity department doesn’t provide any warning, and this disruption is affecting our daily life and work.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Concern\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 16\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 38"}
{"text": "Complaint: The garbage collection in our neighborhood is very inconsistent, and often, the bins are overflowing. This is creating health and environmental issues, which need immediate attention.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 5\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 5"}
{"text": "Complaint: The roads are full of huge potholes and are not properly maintained. Many accidents have happened due to this, and the authorities are not taking any action.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 8\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 47"}
{"text": "Complaint: The public buses are overcrowded, uncomfortable, and often delayed. There is no proper scheduling, making it difficult for commuters to rely on them.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Irritation\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 29\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 59"}
{"text": "Complaint: The government health center in our area is poorly equipped and lacks essential medicines. We are often forced to travel long distances to receive proper medical care.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 13"}
{"text": "Complaint: The police are very slow to act in cases of property theft in our area. Despite repeated complaints, no proper investigation has been conducted.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 14\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 35"}
{"text": "Complaint: The government-run schools are not providing a proper education. There’s a lack of qualified teachers, and the infrastructure is crumbling, affecting students' learning.", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 39"}
{"text": "Complaint: There has been no consistent water supply in our area for the past month. The municipal authorities have done nothing to resolve the issue.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 3\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 79"}
{"text": "Complaint: The frequent power cuts in our area are becoming unbearable. We have to rely on generators during the day, which is an added financial burden.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 17\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 18"}
{"text": "Complaint: The garbage collection is delayed regularly, and waste is accumulating on the streets. This not only looks unsightly but is also causing a major hygiene problem.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Annoyance\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 28\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 49"}
{"text": "Complaint: There are no proper roads in our locality, and the existing ones are full of potholes. This is causing constant accidents and delays in daily commutes.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 10\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 16"}
{"text": "Complaint: The local bus service is unreliable and has poor maintenance. The buses break down frequently, and passengers are left stranded for hours.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 23\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 99"}
{"text": "Complaint: The local health center does not have the necessary medical supplies, and the staff are often unavailable. This is a serious issue for people seeking timely medical attention.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 10"}
{"text": "Complaint: सड़कें पूरी तरह से टूट चुकी हैं, गड्ढे भरने का कोई इंतजाम नहीं है। बार-बार एक्सीडेंट हो रहे हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 2\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 11"}
{"text": "Complaint: यहां की सफाई व्यवस्था बहुत खराब है, गली में हर जगह कचरा पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Annoyed\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 8\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 96"}
{"text": "Complaint: We are facing water supply issues in our locality, and it's especially difficult during the summer months. Water tankers are the only option, and they don't arrive on time.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 8\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 42"}
{"text": "Complaint: We experience power cuts every night, with no advance notice from the authorities. It is affecting my family's daily routine, and the situation needs urgent attention.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 26\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 99"}
{"text": "Complaint: There's an issue with garbage collection in my area. Piles of waste are left unattended for days, creating an unhygienic environment. This is contributing to the spread of diseases.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 2\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 14"}
{"text": "Complaint: The roads in our city are full of potholes, and during the monsoon, they become flooded. This makes commuting extremely difficult and unsafe, especially for two-wheeler riders.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 13\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 2"}
{"text": "Complaint: The public buses here are infrequent and always overcrowded. The routes and timings are not clear, making it difficult to plan daily activities.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Irritation\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 20\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 34"}
{"text": "Complaint: The primary healthcare center in our area is severely underfunded and lacks basic facilities. The staff is overworked, and patients often have to wait for hours before receiving any attention.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 98"}
{"text": "Complaint: There is a rise in thefts in my locality, but the police are not responding quickly to complaints. The lack of visible policing is making the area feel unsafe.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Disappointment\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 7\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 81"}
{"text": "Complaint: The government school near my house lacks basic infrastructure, and many classes are held without proper seating or functioning equipment. It's embarrassing to see the state of education for children here.", "target": "complaint_type: nan\ncategory: Education\nemotion: Frustration\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 62"}
{"text": "Complaint: We face water scarcity every summer. The municipality's water supply is erratic, and sometimes the water supply doesn't come for days.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Concern\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 13\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 71"}
{"text": "Complaint: Electricity cuts are frequent, especially during the afternoon. There is no official word or update, and we are left in the dark, unable to work or continue household chores.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 28\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 62"}
{"text": "Complaint: The garbage bins in my locality overflow frequently, and no one seems to care. The garbage collection team doesn't show up on time, and the smell is unbearable.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 10\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 100"}
{"text": "Complaint: Our streets are filled with potholes, and the roadwork has been going on for months. No clear timeline is given, and it's becoming difficult to navigate through the city.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Disgust\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 19\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 86"}
{"text": "Complaint: The trains here are overcrowded, and there is no cleanliness in the stations or compartments. The authorities need to improve the system to handle the growing population of commuters.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 22\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 12"}
{"text": "Complaint: The government-run hospitals in Agra are in poor condition. There are long waiting hours, and the staff lacks basic training. It's a health crisis in the making.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 12"}
{"text": "Complaint: पानी की सप्लाई बहुत ही खराब हो गई है। हमें हर दिन घंटों तक पानी नहीं मिलता और हमें मजबूरी में टैंकर से पानी खरीदना पड़ता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 24\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 12"}
{"text": "Complaint: बिजली की बार-बार कटौती से परेशान हूं। दिन में कई बार बिजली चली जाती है, और कोई जानकारी भी नहीं मिलती कि कब आ जाएगी।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 8\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 73"}
{"text": "Complaint: कूड़े का ढेर सड़कों पर पड़ा रहता है। सफाई व्यवस्था बहुत ही खराब है, और बदबू भी आती है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 28\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 20"}
{"text": "Complaint: सड़कों में बड़े-बड़े गड्ढे हो गए हैं, जिससे गाड़ियों की आवाजाही मुश्किल हो जाती है। यह कोई ध्यान नहीं देता।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 11\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 71"}
{"text": "Complaint: बसों में भारी भीड़ होती है और कई बार समय पर बसें भी नहीं मिलतीं। यात्रा करना एक बड़ी समस्या बन गया है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 10\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 24"}
{"text": "Complaint: सरकारी अस्पतालों में इलाज की सुविधाएं बहुत ही कम हैं। डॉ. भी बहुत कम समय के लिए आते हैं, जिससे इलाज में देरी होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 65"}
{"text": "Complaint: पुलिस का जवाब देने का तरीका बहुत ही धीमा है। कोई भी शिकायत दर्ज करने के लिए घंटों इंतजार करना पड़ता है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 94"}
{"text": "Complaint: स्कूलों में शिक्षक की कमी है और बुनियादी सुविधाएं भी नहीं हैं। बच्चों का भविष्य अंधेरे में है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 49"}
{"text": "Complaint: पानी की सप्लाई अक्सर अवरुद्ध रहती है और सफाई की कमी भी है। नल में पानी नहीं आता, और टैंकर भी समय पर नहीं पहुँचते।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 7\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 68"}
{"text": "Complaint: बार-बार बिजली की कटौती हो रही है। इस गर्मी में बिजली की समस्या बहुत बड़ी बन गई है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 22\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 8"}
{"text": "Complaint: कूड़ा हर जगह पड़ा रहता है। सफाई कर्मचारियों का ध्यान नहीं है, और कूड़ा हटाने के लिए कोई भी प्रयास नहीं हो रहे हैं।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 15\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 46"}
{"text": "Complaint: सड़कें टूट चुकी हैं, और उन पर चलते हुए दुर्घटना होने का डर रहता है। अधिकारियों से कोई भी मदद नहीं मिलती।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Displeasure\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 21\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 14"}
{"text": "Complaint: ट्रेनें देर से चलती हैं और कभी-कभी तो पूरी तरह से रद्द हो जाती हैं। यात्रियों को भारी परेशानी का सामना करना पड़ता है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Exhaustion\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 5\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 85"}
{"text": "Complaint: अस्पताल में भीड़ बहुत ज्यादा है और इलाज के लिए लंबी कतारें लगती हैं। समय पर इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Disappointment\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 38"}
{"text": "Complaint: पुलिस का रवैया बहुत ही ठंडा है। कोई भी समस्या हो, समाधान में समय लगता है और उचित कार्रवाई नहीं की जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 80"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत ही नीचे गिर चुका है। बच्चों को बुनियादी शिक्षा भी सही तरीके से नहीं मिल रही।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 52"}
{"text": "Complaint: पानी की सप्लाई बहुत ही अव्यवस्थित है। कभी पानी आता है, कभी नहीं आता। खासकर सुबह और शाम के समय।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 8\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 53"}
{"text": "Complaint: बिजली का भार बढ़ने के बाद भी सप्लाई उतनी ही रहती है, जिससे दिनभर परेशानियों का सामना करना पड़ता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 1\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 42"}
{"text": "Complaint: सड़कों पर गड्ढे इतने बड़े हो गए हैं कि गाड़ी चलाना मुश्किल हो गया है। कोई भी काम नहीं हो रहा है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 5\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 50"}
{"text": "Complaint: बसें बहुत ही कम संख्या में चलती हैं, और कभी-कभी तो घंटों इंतजार करने के बाद भी कोई बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 26\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 33"}
{"text": "Complaint: बसें बहुत कम आती हैं, और उन पर भारी भीड़ होती है। यात्रा करना बहुत मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 24\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 25"}
{"text": "Complaint: सरकारी अस्पतालों में इलाज की सुविधाएं बिल्कुल भी ठीक नहीं हैं। मरीजों को बिना इलाज के ही वापस भेज दिया जाता है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Frustration\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 15\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 56"}
{"text": "Complaint: पुलिस कार्यवाही में बहुत ही सुस्ती दिखाती है। अपराधियों के खिलाफ कोई कड़ी कार्रवाई नहीं होती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 11\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 38"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत ही कम है। शिक्षक भी अपनी जिम्मेदारी से बचते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 69"}
{"text": "Complaint: पानी की सप्लाई में गंदगी आती है। हम पानी पीने से पहले उसे छानने को मजबूर हैं।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 30\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 27"}
{"text": "Complaint: लगातार बिजली की कटौती हो रही है, खासकर गर्मियों में। इससे घर में बहुत परेशानी होती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 2\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 63"}
{"text": "Complaint: कूड़ा सड़क पर पड़ा रहता है और सफाई कर्मचारी उसे उठाने के लिए कोई प्रयास नहीं करते।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 7\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 72"}
{"text": "Complaint: सड़कों पर गड्ढे हो गए हैं, जिससे यातायात बहुत प्रभावित हो रहा है। अधिकारियों को इस पर ध्यान देना चाहिए।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 6\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 83"}
{"text": "Complaint: सार्वजनिक परिवहन की सेवाएं बहुत ही कम हैं, और जो बसें चलती हैं, उनका समय पर आना असंभव हो जाता है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 6\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 44"}
{"text": "Complaint: अस्पतालों में बहुत भीड़ रहती है। इलाज में समय लगता है और डॉक्टर भी जल्दी से नहीं आते।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 85"}
{"text": "Complaint: पुलिस शिकायतों को गंभीरता से नहीं लेती। कई बार तो शिकायत दर्ज कराने के बाद भी कोई कार्रवाई नहीं होती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 52"}
{"text": "Complaint: स्कूलों में बच्चों को बुनियादी शिक्षा भी नहीं दी जा रही है। शिक्षक की कमी भी है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 90"}
{"text": "Complaint: पानी की सप्लाई घंटों तक नहीं आती है। फिर पानी में गंदगी भी मिल जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 24\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 17"}
{"text": "Complaint: बिजली की सप्लाई बहुत खराब है। घर में इलेक्ट्रॉनिक उपकरण भी बिना बिजली के काम नहीं कर पाते।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 19\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 4"}
{"text": "Complaint: कूड़ा हमेशा सड़कों पर पड़ा रहता है। सफाई कर्मचारियों को इस पर तुरंत ध्यान देना चाहिए।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 13\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 61"}
{"text": "Complaint: सड़कों की स्थिति बहुत खराब हो गई है। गड्ढे भरने का काम कभी नहीं होता है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 2\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 43"}
{"text": "Complaint: बसों का आना-जाना बहुत ही अस्थिर है। कई बार घंटों इंतजार करने के बाद भी बसें नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 26\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 76"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी और खराब सुविधाएं हैं। इलाज में बहुत देरी होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 89"}
{"text": "Complaint: पुलिस के पास कोई भी समस्या हल करने का समय नहीं है। अपराध बढ़ रहे हैं और पुलिस की कोई कार्यवाही नहीं हो रही।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 17"}
{"text": "Complaint: स्कूलों में शिक्षक की कमी है और जो शिक्षक हैं, उनका ध्यान बच्चों की पढ़ाई पर नहीं होता।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 66"}
{"text": "Complaint: पानी की सप्लाई कभी समय पर नहीं आती। बार-बार टैंकर भेजने के बाद भी स्थिति में कोई सुधार नहीं हुआ।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 28\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 73"}
{"text": "Complaint: बिजली की समस्या अब तक हल नहीं हो पाई है। दिन में कई बार बिजली चली जाती है और फिर घंटों तक नहीं आती।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 25\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 19"}
{"text": "Complaint: कूड़े के ढेर सड़कों पर पड़े रहते हैं। सफाई व्यवस्था को बेहतर करने की आवश्यकता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 28\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 44"}
{"text": "Complaint: सड़कों पर गड्ढे भरे नहीं जाते। बारिश के बाद तो यह और बढ़ जाते हैं, जिससे वाहन चालक परेशान हो जाते हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 28\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 75"}
{"text": "Complaint: बसें हमेशा देर से आती हैं और बहुत भीड़ रहती है। यात्री असहज महसूस करते हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 20\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 88"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को कड़ी परेशानी होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 58"}
{"text": "Complaint: पुलिस कभी भी सही समय पर कार्यवाही नहीं करती। अपराधियों के खिलाफ कोई सख्त कदम नहीं उठाए जाते।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 59"}
{"text": "Complaint: स्कूलों में बच्चों के लिए किसी भी प्रकार के अतिरिक्त पाठ्यक्रम की कोई व्यवस्था नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 15\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 88"}
{"text": "Complaint: पानी की सप्लाई में बहुत ही गंदगी आती है। कभी कभी तो पूरी कॉलोनी को पानी नहीं मिलता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 30\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 67"}
{"text": "Complaint: गर्मी के मौसम में बिजली की बहुत ज्यादा कटौती हो रही है। यह समस्या दिन-प्रतिदिन बढ़ती जा रही है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 2\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 34"}
{"text": "Complaint: सफाई कर्मचारियों द्वारा कूड़े का समय पर उठाव नहीं किया जाता। यह पूरे इलाके में गंदगी फैलाता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 13\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 23"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण वाहन चालकों को रोजाना खतरों का सामना करना पड़ता है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 1\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 13"}
{"text": "Complaint: बसें समय पर नहीं आती और हमेशा बहुत भीड़ होती है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 21\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 72"}
{"text": "Complaint: सरकारी अस्पतालों में इलाज की सुविधाएं बहुत ही खराब हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 87"}
{"text": "Complaint: पुलिस कभी भी ठोस कार्रवाई नहीं करती। अपराधियों के खिलाफ कोई भी सख्त कदम नहीं उठाया जाता।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 18\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 32"}
{"text": "Complaint: स्कूलों में बच्चों को केवल पढ़ाई नहीं, जीवन की अन्य महत्वपूर्ण बातें भी सिखानी चाहिए।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 21"}
{"text": "Complaint: पानी की सप्लाई हर दिन अस्थिर रहती है। कभी भी पानी का दबाव कम होता है तो कभी पूरा दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 20\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 3"}
{"text": "Complaint: बिजली की कटौती से घर में बहुत दिक्कत हो रही है। खासकर रात के समय तो बिजली कभी भी नहीं आती।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 25\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 95"}
{"text": "Complaint: कूड़े का ढेर हमेशा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं रहता।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 22\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 27"}
{"text": "Complaint: सड़कों में बड़े-बड़े गड्ढे हो गए हैं, जिससे गाड़ी चलाने में बहुत कठिनाई होती है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 26\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 74"}
{"text": "Complaint: बसें बहुत कम चलती हैं और जो चलती हैं, उनमें हमेशा भीड़ रहती है। यह यात्रियों के लिए परेशानी का कारण बनता है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 13\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 81"}
{"text": "Complaint: सरकारी अस्पतालों में बहुत भीड़ रहती है और डॉक्टर भी जल्दी से मरीजों को नहीं देख पाते।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 98"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई सख्त कार्रवाई नहीं करती। अपराधी खुलेआम घूमते हैं और पुलिस का ध्यान नहीं जाता।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 25"}
{"text": "Complaint: स्कूलों में बच्चों को सही तरीके से पढ़ाई नहीं कराई जा रही। शिक्षक भी समय से नहीं आते।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 82"}
{"text": "Complaint: पानी की सप्लाई कई बार पूरे दिन के लिए बंद हो जाती है और फिर गंदा पानी आता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 16\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 84"}
{"text": "Complaint: बिजली की लगातार कटौती से काम करना बहुत मुश्किल हो जाता है। गर्मियों में तो स्थिति और भी खराब हो जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 1\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 96"}
{"text": "Complaint: कूड़े का ढेर सड़कों पर पड़ा रहता है और सफाई कर्मचारी इसे उठाने के लिए कोई प्रयास नहीं करते।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 19\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 73"}
{"text": "Complaint: सड़कों पर गड्ढे बहुत बढ़ गए हैं। यह गड्ढे दुर्घटनाओं का कारण बनते हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 11\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 58"}
{"text": "Complaint: बसों का समय बहुत अस्थिर है और कभी भी बसें निर्धारित समय पर नहीं आतीं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 13\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 97"}
{"text": "Complaint: अस्पतालों में साफ-सफाई की स्थिति बहुत खराब है। डॉक्टर भी समय से नहीं आते।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 1"}
{"text": "Complaint: पुलिस को अपराधियों की जानकारी होते हुए भी वे कोई कार्रवाई नहीं करते। अपराध बढ़ रहे हैं और पुलिस कोई कदम नहीं उठा रही।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 49"}
{"text": "Complaint: स्कूलों में बच्चों के लिए पर्याप्त शिक्षा सामग्री नहीं है। इसके अलावा, शिक्षक भी बच्चों को ठीक से पढ़ाते नहीं हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 8\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 10"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कभी बहुत कम पानी आता है, कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 71"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती से घर के लोग बहुत परेशान हो गए हैं। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 26\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 26"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारी इसे उठाने का कोई काम नहीं करते।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 4\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 37"}
{"text": "Complaint: सड़कों की हालत बहुत खराब हो गई है। गड्ढों के कारण गाड़ी चलाना बेहद खतरनाक हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 1\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 77"}
{"text": "Complaint: बसें समय पर नहीं आती और जब आती हैं, तो उनमें बहुत भीड़ होती है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 21\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 41"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 10\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 61"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 45"}
{"text": "Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 7\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 19"}
{"text": "Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 18\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 97"}
{"text": "Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 19\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 71"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 30\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 36"}
{"text": "Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 18\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 96"}
{"text": "Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 8\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 44"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 45"}
{"text": "Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 69"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 84"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 23\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 84"}
{"text": "Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 18\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 86"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 12\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 50"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 25\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 79"}
{"text": "Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 12\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 87"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 8\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 87"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 46"}
{"text": "Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 84"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 25\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 42"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 7\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 92"}
{"text": "Complaint: Allahabad mein electricity ka supply bahut hi bekar hai, baar-baar power cut ho jata hai!", "target": "complaint_type: Electricity Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 25\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 63"}
{"text": "Complaint: Meerut mein roads ki safety kaafi weak ho gayi hai, accidents kaafi badh gaye hain!", "target": "complaint_type: Road Safety\ncategory: Infrastructure\nemotion: Fearful\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 16\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 87"}
{"text": "Complaint: Gorakhpur mein paani ki supply bohot inconsistent hai, kabhi paani milta hai kabhi nahi!", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 22\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 44"}
{"text": "Complaint: Varanasi mein har jagah honking ki awaaz hoti hai, yeh noise pollution kaafi badh gaya hai!", "target": "complaint_type: Noise Pollution\ncategory: Sanitation\nemotion: Annoyed\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 4\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 55"}
{"text": "Complaint: Lucknow mein roads pe crime badh gaya hai, raat ke samay kaafi unsafe feel hota hai!", "target": "complaint_type: Public Safety\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 29"}
{"text": "Complaint: Agra mein garbage collection ka system kaafi bekar ho gaya hai, har jagah kachra phela hua hai!", "target": "complaint_type: Garbage Collection\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 4\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 70"}
{"text": "Complaint: Mathura mein hospitals mein equipment ki kami hai, patients ko time par treatment nahi mil raha!", "target": "complaint_type: Health Services\ncategory: Healthcare\nemotion: Worried\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 50"}
{"text": "Complaint: Allahabad mein paani ka pressure bohot kam ho gaya hai, din bhar paani nahi aata!", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 25\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 19"}
{"text": "Complaint: Varanasi mein public transport kaafi khatam ho gaya hai, buses late aati hain!", "target": "complaint_type: Public Transport\ncategory: Transportation\nemotion: Annoyed\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 26\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 6"}
{"text": "Complaint: Agra mein safai ka system bohot bekar ho gaya hai, public places gande ho gaye hain!", "target": "complaint_type: Sanitation\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 24\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 70"}
{"text": "Complaint: Meerut mein traffic jam kaafi badh gaya hai, koi traffic management ka system nahi hai!", "target": "complaint_type: Traffic Management\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 2\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 50"}
{"text": "Complaint: Lucknow mein government hospitals mein facilities kaafi poor hain, patients ko proper care nahi mil raha!", "target": "complaint_type: Health Services\ncategory: Healthcare\nemotion: Worried\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 13"}
{"text": "Complaint: Kanpur mein public safety kaafi weak ho gayi hai, raat ke waqt kaafi dar lagta hai!", "target": "complaint_type: Public Safety\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 23"}
{"text": "Complaint: Varanasi mein paani ka pressure kaafi kam hai, ghar ke andar paani ka supply bilkul irregular hai!", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 10\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 60"}
{"text": "Complaint: Agra mein road conditions bohot bekar hain, khadde bharne ka koi solution nahi mil raha!", "target": "complaint_type: Road Conditions\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 21\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 10"}
{"text": "Complaint: Noida mein electricity bar-bar chale jaati hai, garamiyon mein toh bilkul musibat ho gayi hai!", "target": "complaint_type: Electricity Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 23\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 66"}
{"text": "Complaint: Allahabad mein public transport bilkul unreliable ho gaya hai, buses kaafi late chalti hain!", "target": "complaint_type: Public Transport\ncategory: Transportation\nemotion: Annoyed\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 8\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 88"}
{"text": "Complaint: Meerut mein garbage collection ka system kaafi khatam ho gaya hai, kachra har jagah phela hua hai!", "target": "complaint_type: Garbage Collection\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 21\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 70"}
{"text": "Complaint: Gorakhpur mein road safety kaafi kam ho gayi hai, accidents kaafi badh gaye hain!", "target": "complaint_type: Road Safety\ncategory: Infrastructure\nemotion: Fearful\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 8\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 2"}
{"text": "Complaint: Lucknow mein paani ka pressure itna kam hai ki kabhi kabhi poore din paani nahi aata!", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 12\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 95"}
{"text": "Complaint: Mathura mein health services bohot poor ho gayi hain, government hospitals mein proper treatment nahi mil raha!", "target": "complaint_type: Health Services\ncategory: Healthcare\nemotion: Worried\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 97"}
{"text": "Complaint: Kanpur mein honking kaafi badh gaya hai, noise pollution se sab pareshan hain!", "target": "complaint_type: Noise Pollution\ncategory: Sanitation\nemotion: Annoyed\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 25\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 6"}
{"text": "Complaint: Agra mein waste management ka system kaafi bekar ho gaya hai, kachra har jagah phela hai!", "target": "complaint_type: Waste Management\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 26\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 66"}
{"text": "Complaint: Varanasi mein traffic jam kaafi badh gaya hai, roads pe jam lagta hai!", "target": "complaint_type: Traffic Management\ncategory: Infrastructure\nemotion: Irritated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 7\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 60"}
{"text": "Complaint: Bareilly mein baar-baar electricity jaati hai, especially garmi ke time pe kaafi problem hoti hai!", "target": "complaint_type: Electricity Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 26\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 4"}
{"text": "Complaint: Noida mein paani ka pressure kaafi kam hai, ghar ke andar paani ki supply bilkul irregular hai!", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 3\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 23"}
{"text": "Complaint: Lucknow mein security kaafi weak ho gayi hai, raat ke waqt nikalne mein dar lagta hai!", "target": "complaint_type: Public Safety\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 95"}
{"text": "Complaint: Mathura mein road safety kaafi weak hai, accidents kaafi badh gaye hain!", "target": "complaint_type: Road Safety\ncategory: Infrastructure\nemotion: Fearful\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 7\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 27"}
{"text": "Complaint: Kanpur mein raat ke samay police patrolling kaafi kam hai, kaafi unsafe feel hota hai!", "target": "complaint_type: Public Safety\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 17\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 34"}
{"text": "Complaint: Varanasi mein health services ki condition kaafi poor ho gayi hai, doctors aur nurses ki kami ho gayi hai!", "target": "complaint_type: Health Services\ncategory: Healthcare\nemotion: Worried\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 70"}
{"text": "Complaint: Bareilly mein garbage collection ka system bilkul khatam ho gaya hai, galiyon mein kachra phela hai!", "target": "complaint_type: Garbage Collection\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 1\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 87"}
{"text": "Complaint: Agra mein electricity ka supply bar-bar band ho jata hai, garamiyon mein kaafi musibat hoti hai!", "target": "complaint_type: Electricity Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 13\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 81"}
{"text": "Complaint: Allahabad mein public toilets bilkul gande ho gaye hain, safai ka koi system nahi hai!", "target": "complaint_type: Sanitation\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 17\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 49"}
{"text": "Complaint: Gorakhpur mein paani ki supply kaafi inconsistent hai, kabhi milta hai kabhi nahi!", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 1\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 44"}
{"text": "Complaint: Noida mein road conditions kaafi bekar hain, khadde bharne ka koi solution nahi hai!", "target": "complaint_type: Road Conditions\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 17\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 47"}
{"text": "Complaint: Lucknow mein noise pollution kaafi badh gaya hai, especially construction sites ke kaaran!", "target": "complaint_type: Noise Pollution\ncategory: Sanitation\nemotion: Annoyed\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 1\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 31"}
{"text": "Complaint: Meerut mein public safety kaafi weak ho gayi hai, raat ke waqt dar lagta hai!", "target": "complaint_type: Public Safety\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 14\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 47"}
{"text": "Complaint: Agra mein traffic kaafi badh gaya hai, road par jam lagta hai!", "target": "complaint_type: Traffic Management\ncategory: Infrastructure\nemotion: Irritated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 13\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 8"}
{"text": "Complaint: Bareilly mein electricity bar-bar chale jaati hai, kaafi inconvenience hota hai!", "target": "complaint_type: Electricity Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 15\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 45"}
{"text": "Complaint: Bareilly mein security ka level bohot low ho gaya hai, raat ko sadak pe jaana dangerous ho gaya hai!", "target": "complaint_type: Safety\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 17\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 18"}
{"text": "Complaint: Allahabad mein electricity baar baar chali jaati hai, din mein kaam kaise karein?", "target": "complaint_type: Electricity Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 24\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 20"}
{"text": "Complaint: Mathura mein paani ka supply bilkul irregular hai, aur kuch din paani milta hi nahi!", "target": "complaint_type: Water Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 28\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 29"}
{"text": "Complaint: Meerut mein hospitals mein beds ki shortage hai, patients kaise treat honge?", "target": "complaint_type: Health Services\ncategory: nan\nemotion: Worried\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 9\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 80"}
{"text": "Complaint: Gorakhpur mein garbage collection proper nahi hota, galliyon mein kachra ka pile laga rehta hai!", "target": "complaint_type: Garbage Collection\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 14\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 95"}
{"text": "Complaint: Lucknow mein har taraf bawaal hota hai, cars ki horn ki awaaz se sab parishan hain!", "target": "complaint_type: Noise Pollution\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 3\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 66"}
{"text": "Complaint: Kanpur mein roads bilkul unsafe ho gayi hain, accidents badh gaye hain!", "target": "complaint_type: Road Safety\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 30\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 35"}
{"text": "Complaint: Allahabad mein public transport ki condition bohot poor ho gayi hai, buses nahi milti!", "target": "complaint_type: Public Transport\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 9\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 49"}
{"text": "Complaint: Varanasi mein safai ka system bilkul khatam ho gaya hai, kachra har taraf faila hua hai!", "target": "complaint_type: Waste Management\ncategory: nan\nemotion: Disappointed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 20\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 30"}
{"text": "Complaint: Gorakhpur mein electricity baar baar band hoti hai, kuch time ke liye kaam bilkul ruk jaata hai!", "target": "complaint_type: Electricity Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 14\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 9"}
{"text": "Complaint: Mathura mein public toilets ki safai ka system bohot bekar hai, koi attention nahi di ja rahi!", "target": "complaint_type: Sanitation\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 15\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 99"}
{"text": "Complaint: Bareilly mein traffic signals nahi chal rahe hain, vehicles randomly chal rahi hain!", "target": "complaint_type: Traffic Management\ncategory: nan\nemotion: Angry\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 5\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 49"}
{"text": "Complaint: Lucknow mein paani ke quality mein bhi kaafi problems aa gayi hain, paani ka rang bhi badal gaya hai!", "target": "complaint_type: Water Quality\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 14\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 64"}
{"text": "Complaint: Noida mein security mein kafi kami hai, especially raat ke waqt kaafi dar lagta hai!", "target": "complaint_type: Security\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 21\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 97"}
{"text": "Complaint: Agra mein road pe zyada honking ki awaaz se sab log pareshan hain!", "target": "complaint_type: Noise Pollution\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 20\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 2"}
{"text": "Complaint: Aligarh mein roads ke condition bohot bekar hain, khadde bharne ki koi effort nahi hai!", "target": "complaint_type: Road Conditions\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 5\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 94"}
{"text": "Complaint: Varanasi mein galiyon mein kachra faila rehta hai, collection ka proper system nahi hai!", "target": "complaint_type: Garbage Collection\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 9\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 80"}
{"text": "Complaint: Meerut mein government hospitals mein equipment ki kami hai, koi attention nahi milti!", "target": "complaint_type: Public Health\ncategory: nan\nemotion: Worried\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 26\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 58"}
{"text": "Complaint: Mathura mein barish ke dinon mein power failure kaafi zyada hota hai, kaafi inconvenience hota hai!", "target": "complaint_type: Electricity Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 6\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 15"}
{"text": "Complaint: Bareilly mein police patrolling kaafi kam hai, raat ko ghar ke bahar jaana dangerous ho gaya hai!", "target": "complaint_type: Public Safety\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 23\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 15"}
{"text": "Complaint: Agra mein paani ka pressure itna kam hai ki kabhi kabhi poore din tak paani nahi aata!", "target": "complaint_type: Water Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 5\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 17"}
{"text": "Complaint: Bareilly mein paani ki supply kaafi irregular hai, kabhi milta hai kabhi nahi!", "target": "complaint_type: Water Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 14\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 63"}
{"text": "Complaint: Varanasi mein baar-baar electricity jaati hai, garamiyon mein bilkul mushkil ho jaata hai!", "target": "complaint_type: Electricity Supply\ncategory: nan\nemotion: Angry\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 14\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 59"}
{"text": "Complaint: Agra mein public toilets mein safai ka koi system nahi hai, bohot gande hain!", "target": "complaint_type: Sanitation\ncategory: nan\nemotion: Disappointed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 12\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 70"}
{"text": "Complaint: Gorakhpur mein roads bohot khatam ho gayi hain, khadde bharne ka koi kaam nahi ho raha!", "target": "complaint_type: Road Conditions\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 5\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 54"}
{"text": "Complaint: Kanpur mein traffic jam ki wajah se kaafi samay waste hota hai, kuch solution nahi mil raha!", "target": "complaint_type: Traffic Management\ncategory: nan\nemotion: Irritated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 21\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 10"}
{"text": "Complaint: Allahabad mein public transport kaafi khatam ho gaya hai, buses time par nahi aati!", "target": "complaint_type: Public Transport\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 8\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 79"}
{"text": "Complaint: Lucknow mein har taraf noise pollution ho raha hai, especially construction sites se!", "target": "complaint_type: Noise Pollution\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 16\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 84"}
{"text": "Complaint: Noida mein paani ka pressure itna kam hai ki daily kaam nahi ho paata!", "target": "complaint_type: Water Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 29\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 17"}
{"text": "Complaint: Meerut mein hospitals mein staff ki kami hai, patients ka treatment time par nahi ho paata!", "target": "complaint_type: Health Services\ncategory: nan\nemotion: Worried\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 22\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 36"}
{"text": "Complaint: Mathura mein kachra har jagah phela hua hai, garbage collection ka system bilkul khatam ho gaya hai!", "target": "complaint_type: Waste Management\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 20\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 82"}
{"text": "Complaint: Aligarh mein roads pe safety measures nahi hain, kaafi accidents ho rahe hain!", "target": "complaint_type: Road Safety\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 4\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 64"}
{"text": "Complaint: Gorakhpur mein electricity ki supply bar-bar band ho jati hai, kaafi inconvenience hota hai!", "target": "complaint_type: Electricity Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 3\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 84"}
{"text": "Complaint: Agra mein traffic kaafi badh gaya hai, roads pe jam lagta hai!", "target": "complaint_type: Traffic Management\ncategory: nan\nemotion: Irritated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 21\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 44"}
{"text": "Complaint: Varanasi mein paani ka pressure itna kam hai ki subah-subah paani nahi milta!", "target": "complaint_type: Water Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 18\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 54"}
{"text": "Complaint: Kanpur mein public transport kaafi unreliable ho gaya hai, buses har waqt late chalti hain!", "target": "complaint_type: Public Transport\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 16\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 79"}
{"text": "Complaint: Lucknow mein safai ka system bahut bekar ho gaya hai, kachra har jagah faila hua hai!", "target": "complaint_type: Sanitation\ncategory: nan\nemotion: Disappointed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 17\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 25"}
{"text": "Complaint: Allahabad mein health services kaafi poor hain, hospitals mein facilities kaafi kam hain!", "target": "complaint_type: Health Services\ncategory: nan\nemotion: Worried\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 18\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 82"}
{"text": "Complaint: Bareilly mein roads ki condition itni bekar ho gayi hai, khadde bharne ka koi solution nahi hai!", "target": "complaint_type: Road Conditions\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 20\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 32"}
{"text": "Complaint: Meerut mein har jagah loudspeakers ki awaaz sunayi deti hai, yeh noise pollution kaafi badh gaya hai!", "target": "complaint_type: Noise Pollution\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 19\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 20"}
{"text": "Complaint: Kanpur mein kachra sab jagah phela hua hai, garbage collection ka proper system nahi hai!", "target": "complaint_type: Waste Management\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 13\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 41"}
{"text": "Complaint: Agra mein power supply kaafi inconsistent hai, garmi ke time mein bilkul problem ho rahi hai!", "target": "complaint_type: Electricity Supply\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 22\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 67"}
{"text": "Complaint: Lucknow mein raat ko sadak pe nikalna dangerous ho gaya hai, security kaafi weak ho gayi hai!", "target": "complaint_type: Public Safety\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 8\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 24"}
{"text": "Complaint: Mathura mein health services ki condition kaafi poor ho gayi hai, treatment ke liye proper staff nahi milta!", "target": "complaint_type: Health Services\ncategory: nan\nemotion: Worried\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 23\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 81"}
{"text": "Complaint: Varnasi mein garbage collection ka system bilkul khatam ho gaya hai, har jagah kachra phela hai!", "target": "complaint_type: Garbage Collection\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 7\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 5"}
{"text": "Complaint: Noida mein traffic ki wajah se kaafi samay waste hota hai, kuch solution nahi mil raha!", "target": "complaint_type: Traffic Management\ncategory: nan\nemotion: Irritated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 1\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 84"}
{"text": "Complaint: Bareilly mein public toilets bilkul gande ho gaye hain, koi safai ka system nahi hai!", "target": "complaint_type: Sanitation\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 25\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 26"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बढ़ गई है। दिनभर बिजली चली जाती है, जिससे काम करना मुश्किल हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 27\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 61"}
{"text": "Complaint: कूड़े का ढेर सड़कों पर पड़ा रहता है। सफाई कर्मचारी कभी भी समय पर नहीं आते हैं।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 10\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 35"}
{"text": "Complaint: सड़कों में गड्ढे और टूट-फूट बहुत बढ़ गई है। इससे दुर्घटनाओं का खतरा बढ़ गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 25\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 85"}
{"text": "Complaint: बसें बहुत कम आती हैं, और उन पर भारी भीड़ होती है। यात्रा करना बहुत मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 28\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 2"}
{"text": "Complaint: सरकारी अस्पतालों में इलाज की सुविधाएं बिल्कुल भी ठीक नहीं हैं। मरीजों को बिना इलाज के ही वापस भेज दिया जाता है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Frustration\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 58"}
{"text": "Complaint: पुलिस कार्यवाही में बहुत ही सुस्ती दिखाती है। अपराधियों के खिलाफ कोई कड़ी कार्रवाई नहीं होती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 1\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 24"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत ही कम है। शिक्षक भी अपनी जिम्मेदारी से बचते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 54"}
{"text": "Complaint: पानी की सप्लाई में गंदगी आती है। हम पानी पीने से पहले उसे छानने को मजबूर हैं।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 27\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 51"}
{"text": "Complaint: लगातार बिजली की कटौती हो रही है, खासकर गर्मियों में। इससे घर में बहुत परेशानी होती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 23\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 58"}
{"text": "Complaint: कूड़ा सड़क पर पड़ा रहता है और सफाई कर्मचारी उसे उठाने के लिए कोई प्रयास नहीं करते।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 15\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 82"}
{"text": "Complaint: सड़कों पर गड्ढे हो गए हैं, जिससे यातायात बहुत प्रभावित हो रहा है। अधिकारियों को इस पर ध्यान देना चाहिए।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 23\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 31"}
{"text": "Complaint: सार्वजनिक परिवहन की सेवाएं बहुत ही कम हैं, और जो बसें चलती हैं, उनका समय पर आना असंभव हो जाता है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 25\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 22"}
{"text": "Complaint: अस्पतालों में बहुत भीड़ रहती है। इलाज में समय लगता है और डॉक्टर भी जल्दी से नहीं आते।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 32"}
{"text": "Complaint: पुलिस शिकायतों को गंभीरता से नहीं लेती। कई बार तो शिकायत दर्ज कराने के बाद भी कोई कार्रवाई नहीं होती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 17"}
{"text": "Complaint: स्कूलों में बच्चों को बुनियादी शिक्षा भी नहीं दी जा रही है। शिक्षक की कमी भी है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 55"}
{"text": "Complaint: पानी की सप्लाई घंटों तक नहीं आती है। फिर पानी में गंदगी भी मिल जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 6\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 2"}
{"text": "Complaint: बिजली की सप्लाई बहुत खराब है। घर में इलेक्ट्रॉनिक उपकरण भी बिना बिजली के काम नहीं कर पाते।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 17\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 87"}
{"text": "Complaint: कूड़ा हमेशा सड़कों पर पड़ा रहता है। सफाई कर्मचारियों को इस पर तुरंत ध्यान देना चाहिए।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 30\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 96"}
{"text": "Complaint: सड़कों की स्थिति बहुत खराब हो गई है। गड्ढे भरने का काम कभी नहीं होता है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 30\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 40"}
{"text": "Complaint: बसों का आना-जाना बहुत ही अस्थिर है। कई बार घंटों इंतजार करने के बाद भी बसें नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 8\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 14"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी और खराब सुविधाएं हैं। इलाज में बहुत देरी होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 15\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 35"}
{"text": "Complaint: पुलिस के पास कोई भी समस्या हल करने का समय नहीं है। अपराध बढ़ रहे हैं और पुलिस की कोई कार्यवाही नहीं हो रही।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 59"}
{"text": "Complaint: स्कूलों में शिक्षक की कमी है और जो शिक्षक हैं, उनका ध्यान बच्चों की पढ़ाई पर नहीं होता।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 10\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 54"}
{"text": "Complaint: पानी की सप्लाई कभी समय पर नहीं आती। बार-बार टैंकर भेजने के बाद भी स्थिति में कोई सुधार नहीं हुआ।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 9\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 61"}
{"text": "Complaint: बिजली की समस्या अब तक हल नहीं हो पाई है। दिन में कई बार बिजली चली जाती है और फिर घंटों तक नहीं आती।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 19\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 2"}
{"text": "Complaint: कूड़े के ढेर सड़कों पर पड़े रहते हैं। सफाई व्यवस्था को बेहतर करने की आवश्यकता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 18\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 46"}
{"text": "Complaint: सड़कों पर गड्ढे भरे नहीं जाते। बारिश के बाद तो यह और बढ़ जाते हैं, जिससे वाहन चालक परेशान हो जाते हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 3\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 67"}
{"text": "Complaint: बसें हमेशा देर से आती हैं और बहुत भीड़ रहती है। यात्री असहज महसूस करते हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 9\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 59"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को कड़ी परेशानी होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 14\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 7"}
{"text": "Complaint: पुलिस कभी भी सही समय पर कार्यवाही नहीं करती। अपराधियों के खिलाफ कोई सख्त कदम नहीं उठाए जाते।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 37"}
{"text": "Complaint: स्कूलों में बच्चों के लिए किसी भी प्रकार के अतिरिक्त पाठ्यक्रम की कोई व्यवस्था नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 14\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 29"}
{"text": "Complaint: पानी की सप्लाई में बहुत ही गंदगी आती है। कभी कभी तो पूरी कॉलोनी को पानी नहीं मिलता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 24\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 27"}
{"text": "Complaint: गर्मी के मौसम में बिजली की बहुत ज्यादा कटौती हो रही है। यह समस्या दिन-प्रतिदिन बढ़ती जा रही है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 14\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 11"}
{"text": "Complaint: सफाई कर्मचारियों द्वारा कूड़े का समय पर उठाव नहीं किया जाता। यह पूरे इलाके में गंदगी फैलाता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 5\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 14"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण वाहन चालकों को रोजाना खतरों का सामना करना पड़ता है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 27\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 3"}
{"text": "Complaint: बसें समय पर नहीं आती और हमेशा बहुत भीड़ होती है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 11\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 30"}
{"text": "Complaint: सरकारी अस्पतालों में इलाज की सुविधाएं बहुत ही खराब हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 18\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 94"}
{"text": "Complaint: पुलिस कभी भी ठोस कार्रवाई नहीं करती। अपराधियों के खिलाफ कोई भी सख्त कदम नहीं उठाया जाता।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 64"}
{"text": "Complaint: स्कूलों में बच्चों को केवल पढ़ाई नहीं, जीवन की अन्य महत्वपूर्ण बातें भी सिखानी चाहिए।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 28"}
{"text": "Complaint: The water supply in our area is very irregular. Sometimes we don't get water for days.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 3\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 75"}
{"text": "Complaint: Frequent power cuts are causing a lot of inconvenience. We can't even use basic appliances.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 7\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 16"}
{"text": "Complaint: Garbage collection is not regular in our area. The streets are filled with waste.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 15\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 63"}
{"text": "Complaint: The roads in our area are full of potholes. It's very difficult to drive safely.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 9\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 2"}
{"text": "Complaint: The buses are always overcrowded and never on time. It's very hard to commute.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Irritation\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 20\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 8"}
{"text": "Complaint: The local health center lacks basic facilities and the staff is overworked.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 26"}
{"text": "Complaint: The police are not responsive to complaints. There is a rise in thefts in our area.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Disappointment\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 15\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 37"}
{"text": "Complaint: The government school lacks basic infrastructure and proper teaching staff.", "target": "complaint_type: nan\ncategory: Education\nemotion: Frustration\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 18\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 49"}
{"text": "Complaint: We face water scarcity every summer. The municipality's water supply is erratic.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Concern\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 19\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 8"}
{"text": "Complaint: Frequent power cuts are causing a lot of inconvenience. We can't even use basic appliances.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 6\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 45"}
{"text": "Complaint: Garbage collection is not regular in our area. The streets are filled with waste.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 22\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 70"}
{"text": "Complaint: The roads in our area are full of potholes. It's very difficult to drive safely.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Disgust\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 13\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 100"}
{"text": "Complaint: The buses are always overcrowded and never on time. It's very hard to commute.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 27\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 41"}
{"text": "Complaint: The local health center lacks basic facilities and the staff is overworked.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 46"}
{"text": "Complaint: The water supply is very irregular. Sometimes we don't get water for days.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 1\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 13"}
{"text": "Complaint: Frequent power cuts are causing a lot of inconvenience. We can't even use basic appliances.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 8\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 77"}
{"text": "Complaint: Garbage collection is not regular in our area. The streets are filled with waste.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 11\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 6"}
{"text": "Complaint: The roads in our area are full of potholes. It's very difficult to drive safely.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 14\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 23"}
{"text": "Complaint: The buses are always overcrowded and never on time. It's very hard to commute.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 27\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 62"}
{"text": "Complaint: The local health center lacks basic facilities and the staff is overworked.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 15\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 21"}
{"text": "Complaint: The police are not responsive to complaints. There is a rise in thefts in our area.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 10"}
{"text": "Complaint: The government school lacks basic infrastructure and proper teaching staff.", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 8\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 93"}
{"text": "Complaint: The water supply is very irregular. Sometimes we don't get water for days.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 26\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 14"}
{"text": "Complaint: Frequent power cuts are causing a lot of inconvenience. We can't even use basic appliances.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 11\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 42"}
{"text": "Complaint: Garbage collection is not regular in our area. The streets are filled with waste.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 14\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 99"}
{"text": "Complaint: The roads in our area are full of potholes. It's very difficult to drive safely.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Displeasure\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 12\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 47"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 49"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 45"}
{"text": "Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 76"}
{"text": "Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 1\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 39"}
{"text": "Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 4\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 47"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 7\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 27"}
{"text": "Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 13\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 55"}
{"text": "Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 20\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 60"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 45"}
{"text": "Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 61"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 33"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 19\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 2"}
{"text": "Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 9\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 7"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 20\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 6"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 29\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 29"}
{"text": "Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 12\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 19"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 34"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 61"}
{"text": "Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 8\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 66"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 27\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 73"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 3\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 97"}
{"text": "Complaint: Kanpur mein hospitals mein treatment ki quality bilkul bekar ho gayi hai, bahut der tak wait karna padta hai.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 10\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 94"}
{"text": "Complaint: Agra ke main roads pe potholes hai jo kaafi dangerous hai, aur koi bhi repair ka kaam nahi ho raha hai.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 15\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 36"}
{"text": "Complaint: Moradabad mein paani ki supply kaafi irregular ho gayi hai. Humare ghar mein ek mahine se paani ka issue chal raha hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 4\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 98"}
{"text": "Complaint: Aligarh mein police ka response kaafi slow hai. Recently kuch logon ne mujhe darpoks kiya, par police ne koi action nahi liya.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Upset\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 93"}
{"text": "Complaint: Varanasi mein safai ki situation bohot khatarnak ho gayi hai. Har corner par kachra pada rehta hai.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 19\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 61"}
{"text": "Complaint: Lucknow mein bijli ki supply bohot bekar ho gayi hai, baar-baar jaati hai aur kabhi kabhi toh raat bhar nahi aati.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 4\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 86"}
{"text": "Complaint: Ghaziabad mein bus services kaafi bekar ho gayi hain, public transport mein kaafi delays ho rahe hain.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Irritated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 24\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 61"}
{"text": "Complaint: Gorakhpur ke roads mein potholes hain, aur khudai ke baad kabhi kabhi repair ka kaam nahi hota.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 23\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 64"}
{"text": "Complaint: Meerut mein paani ka pressure kaafi kam ho gaya hai. Ghar ke upper floors tak paani nahi pahuchta.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 22"}
{"text": "Complaint: Jhansi mein bijli ki baar-baar band hoti hai, aur koi bhi solution nahi mil raha hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 6\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 30"}
{"text": "Complaint: The water supply in our area is very irregular. Sometimes we don't get water for days.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 8\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 39"}
{"text": "Complaint: Frequent power cuts are causing a lot of inconvenience. We can't even use basic appliances.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 6\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 29"}
{"text": "Complaint: Garbage collection is not regular in our area. The streets are filled with waste.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 14\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 49"}
{"text": "Complaint: The roads in our area are full of potholes. It's very difficult to drive safely.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 11\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 43"}
{"text": "Complaint: The buses are always overcrowded and never on time. It's very hard to commute.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Irritation\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 21\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 92"}
{"text": "Complaint: The local health center lacks basic facilities and the staff is overworked.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 14\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 90"}
{"text": "Complaint: The police are not responsive to complaints. There is a rise in thefts in our area.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Disappointment\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 39"}
{"text": "Complaint: The government school lacks basic infrastructure and proper teaching staff.", "target": "complaint_type: nan\ncategory: Education\nemotion: Frustration\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 17"}
{"text": "Complaint: We face water scarcity every summer. The municipality's water supply is erratic.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Concern\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 8\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 95"}
{"text": "Complaint: Frequent power cuts are causing a lot of inconvenience. We can't even use basic appliances.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 26\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 87"}
{"text": "Complaint: Garbage collection is not regular in our area. The streets are filled with waste.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 18\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 90"}
{"text": "Complaint: The roads in our area are full of potholes. It's very difficult to drive safely.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Disgust\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 28\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 33"}
{"text": "Complaint: The buses are always overcrowded and never on time. It's very hard to commute.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 29\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 70"}
{"text": "Complaint: The local health center lacks basic facilities and the staff is overworked.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 57"}
{"text": "Complaint: The water supply is very irregular. Sometimes we don't get water for days.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 15\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 41"}
{"text": "Complaint: Frequent power cuts are causing a lot of inconvenience. We can't even use basic appliances.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 1\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 27"}
{"text": "Complaint: Garbage collection is not regular in our area. The streets are filled with waste.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 7\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 48"}
{"text": "Complaint: The roads in our area are full of potholes. It's very difficult to drive safely.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 30\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 67"}
{"text": "Complaint: The buses are always overcrowded and never on time. It's very hard to commute.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 21\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 52"}
{"text": "Complaint: The local health center lacks basic facilities and the staff is overworked.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 2"}
{"text": "Complaint: The police are not responsive to complaints. There is a rise in thefts in our area.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 71"}
{"text": "Complaint: The government school lacks basic infrastructure and proper teaching staff.", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 18"}
{"text": "Complaint: The water supply is very irregular. Sometimes we don't get water for days.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 2\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 83"}
{"text": "Complaint: Frequent power cuts are causing a lot of inconvenience. We can't even use basic appliances.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 30\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 11"}
{"text": "Complaint: Garbage collection is not regular in our area. The streets are filled with waste.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 30\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 69"}
{"text": "Complaint: The roads in our area are full of potholes. It's very difficult to drive safely.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Displeasure\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 2\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 75"}
{"text": "Complaint: The local health center lacks basic facilities and the staff is overworked.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Exhaustion\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 61"}
{"text": "Complaint: सार्वजनिक शौचालय की हालत बहुत खराब है, कोई भी सफाई का ध्यान नहीं रखता।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustrated\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 25\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Toilets\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 50"}
{"text": "Complaint: गर्मियों में पानी की समस्या ज्यादा हो जाती है, कभी भी सही समय पर पानी नहीं मिलता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 1\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 25"}
{"text": "Complaint: पब्लिक ट्रांसपोर्ट की सुविधा बिल्कुल भी नहीं है, बसें बहुत कम आती हैं और भीड़ बहुत ज्यादा होती है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Irritated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 26\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 48"}
{"text": "Complaint: स्वास्थ्य केंद्रों में जरूरी दवाइयां और चिकित्सा उपकरण नहीं हैं, लोग दूर-दूर तक इलाज के लिए जाते हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Desperate\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 84"}
{"text": "Complaint: रात में रोड पर सुरक्षा का कोई इंतजाम नहीं है, यहां चोरी और डकैती की घटनाएं बढ़ गई हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Angry\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 23"}
{"text": "Complaint: सड़कें बहुत टूटी-फूटी हैं, रोज दुर्घटनाएं होती हैं, कोई सुधार नहीं हो रहा।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 6\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 44"}
{"text": "Complaint: हमारे इलाके में कोई भी कचरा हटाने वाली गाड़ी नहीं आती, कचरा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disheartened\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 11\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 97"}
{"text": "Complaint: Pani ki tanki band ho gayi hai, do din se paani nahi aata. Ghar ke andar kaafi mushkil ho rahi hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 13\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 1"}
{"text": "Complaint: Lucknow ke naye bypass ki sadak kaafi khasta halat mein hai. Gaadi chalana mushkil ho gaya hai.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 25\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 63"}
{"text": "Complaint: Har gali mein kachra pada rehta hai, safai karne wale log nahi aate. Kam se kam 3 din se koi safai nahi hui.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disappointed\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 4\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 17"}
{"text": "Complaint: Bijli baar baar ja rahi hai, poore din andhera ho jata hai. Ye kis tarah ki seva hai?", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Irritated\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 4\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 79"}
{"text": "Complaint: Allahabad mein public transport kaafi khatam ho gaya hai. Buses 1 ghanta late chalti hain aur bohot bheed hoti hai.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyed\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 28\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 45"}
{"text": "Complaint: Police ka response kaafi dheere hai. Aaj raat kisi ne mere ghar ke paas chori ki thi, lekin police ko call karne ke baad koi action nahi liya.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Worried\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 38"}
{"text": "Complaint: School mein teachers kaafi kam hain, aur syllabus time pe complete nahi hota. Bacche ache se padhai nahi kar pa rahe hain.", "target": "complaint_type: nan\ncategory: Education\nemotion: Concerned\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 42"}
{"text": "Complaint: Hospital mein doctor kaafi late aate hain. I gave a complaint earlier but no action was taken.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Frustrated\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 72"}
{"text": "Complaint: Traffic police har time paise ke liye chalan kaat dete hain, jaise ki koi kaam nahi hai unke paas.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Upset\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 65"}
{"text": "Complaint: Noida ke is area mein paani ka pressure bahut kam hai, kitchen mein toh bilkul paani nahi aata.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disgusted\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 7\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 1"}
{"text": "Complaint: Meerut ki main sadak par har time jam ho jata hai. Kahi na kahi road pe dugna jaise potholes padhe hote hain.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 4\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 95"}
{"text": "Complaint: Muzaffarnagar ke har gali mein kachra bhar gaya hai. Garbage bins ki situation bohot khatarnak hai.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustrated\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 23\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 26"}
{"text": "Complaint: Aligarh mein electricity kaafi baar jaati hai. Din ke waqt bhi poora poora din andhera rehta hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 16\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 57"}
{"text": "Complaint: Bareilly mein bus service itni bekar ho gayi hai, na time pe aati hai, na koi information milti hai.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustrated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 22\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 94"}
{"text": "Complaint: Noida mein barish ke baad sadak par paani bhar jaata hai. Itna gehra ho jata hai ki log gir jaate hain.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 18\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 3"}
{"text": "Complaint: Jhansi ke civil hospital mein doctor kaafi busy rehte hain. Kabhi bhi koi achi treatment nahi milti.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Upset\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 17\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 15"}
{"text": "Complaint: Lucknow mein har weekend raat ko drunk driving ka issue badh gaya hai. Police se koi solution nahi mil raha.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Concerned\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 27"}
{"text": "Complaint: Agra mein college ka infrastructure bahut purana ho gaya hai, students ko library aur practicals ke liye koi resources nahi milte.", "target": "complaint_type: nan\ncategory: Education\nemotion: Concerned\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 39"}
{"text": "Complaint: Moradabad ke is area mein paani ke bills bohot zyada aa rahe hain, par paani ka supply ek din chalta hai, ek din band.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Irritated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 12\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 14"}
{"text": "Complaint: Kanpur ke market area mein kachra bhara rehta hai aur safai wale log late aate hain. Ye toh roz ki baat hai.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustrated\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 1\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 89"}
{"text": "Complaint: Our locality has been facing a severe water shortage for weeks. The water supply is extremely erratic, and despite several complaints, nothing has been done to resolve the issue.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 18\nrelatedPolicies: Rajasthan Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 41"}
{"text": "Complaint: Frequent power cuts during the summer months are affecting our daily activities. The lack of regular maintenance is making the situation worse, especially for students and office workers.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 22\nrelatedPolicies: Maharashtra Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 99"}
{"text": "Complaint: The garbage in our locality is piling up and there is no regular collection. The situation has become unbearable with a foul smell and increased pest infestation in the area.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 3\nrelatedPolicies: Karnataka Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 23"}
{"text": "Complaint: The roads near my office are heavily congested with potholes and under construction. The ongoing roadwork has caused huge traffic jams, and no clear timeline has been provided for completion.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 5\nrelatedPolicies: Maharashtra Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 17"}
{"text": "Complaint: The Delhi metro trains are overcrowded during peak hours. It’s nearly impossible to find a seat, and the lack of crowd control measures makes the experience more stressful.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 24\nrelatedPolicies: Delhi Public Transport Act 2018\nsubcategory: Metro Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 90"}
{"text": "Complaint: The local government hospital is extremely understaffed, and patients are forced to wait for hours for basic services. The lack of medical equipment and the overworked doctors are contributing to poor healthcare.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: Jharkhand Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 45"}
{"text": "Complaint: A theft took place in my house, but the police haven't responded to my complaint. There is no progress in the investigation, and I feel like my concerns are being ignored.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: Bihar Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 98"}
{"text": "Complaint: The government schools in our area are overcrowded, with insufficient infrastructure. My children don’t get the attention they deserve, and the quality of education is poor.", "target": "complaint_type: nan\ncategory: Education\nemotion: Disappointment\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: Rajasthan Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 58"}
{"text": "Complaint: There is a continuous water shortage in our locality, and the authorities have failed to address the issue. We are forced to rely on tankers, which is both costly and unreliable.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 29\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 10"}
{"text": "Complaint: There are frequent power outages during the summer. The electricity department doesn’t notify us in advance, and this disrupts our work and daily routine.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Concern\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 19\nrelatedPolicies: Gujarat Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 34"}
{"text": "Complaint: Garbage collection is irregular in our area, and trash is strewn all around the streets. It's creating a hygiene issue, attracting stray animals and pests.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustration\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 13\nrelatedPolicies: Gujarat Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 15"}
{"text": "Complaint: The roads in our city are deteriorating rapidly. The potholes and unpatched cracks are damaging vehicles, and despite repeated complaints, no repairs are taking place.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Disappointment\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 4\nrelatedPolicies: Punjab Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 73"}
{"text": "Complaint: The local buses are often late and overcrowded. There’s no fixed schedule, and the lack of proper coordination causes chaos for daily commuters.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 3\nrelatedPolicies: West Bengal Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 3"}
{"text": "Complaint: The local health facilities are not equipped to handle the number of patients. The doctors and nurses are overwhelmed, and the hospital lacks essential equipment.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 10\nrelatedPolicies: Madhya Pradesh Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 28"}
{"text": "Complaint: A friend of mine was harassed by a group of people, but when I went to report the issue to the police, they were dismissive and didn’t take any immediate action. There’s a lack of urgency in addressing such matters.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: Madhya Pradesh Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 1"}
{"text": "Complaint: The schools in our area lack basic facilities like clean drinking water and proper toilets. The teaching staff is insufficient, and there is a huge gap in the quality of education provided.", "target": "complaint_type: nan\ncategory: Education\nemotion: Disappointment\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 43"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 18\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 63"}
{"text": "Complaint: सार्वजनिक शौचालय की हालत बहुत खराब है, कोई भी सफाई का ध्यान नहीं रखता।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustrated\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 20\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Toilets\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 58"}
{"text": "Complaint: गर्मियों में पानी की समस्या ज्यादा हो जाती है, कभी भी सही समय पर पानी नहीं मिलता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 25\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 83"}
{"text": "Complaint: पब्लिक ट्रांसपोर्ट की सुविधा बिल्कुल भी नहीं है, बसें बहुत कम आती हैं और भीड़ बहुत ज्यादा होती है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Irritated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 2\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 11"}
{"text": "Complaint: स्वास्थ्य केंद्रों में जरूरी दवाइयां और चिकित्सा उपकरण नहीं हैं, लोग दूर-दूर तक इलाज के लिए जाते हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Desperate\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 24"}
{"text": "Complaint: रात में रोड पर सुरक्षा का कोई इंतजाम नहीं है, यहां चोरी और डकैती की घटनाएं बढ़ गई हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Angry\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 11\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 2"}
{"text": "Complaint: सड़कें बहुत टूटी-फूटी हैं, रोज दुर्घटनाएं होती हैं, कोई सुधार नहीं हो रहा।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 12\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 81"}
{"text": "Complaint: हमारे इलाके में कोई भी कचरा हटाने वाली गाड़ी नहीं आती, कचरा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disheartened\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 22\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 91"}
{"text": "Complaint: पानी की सप्लाई बेहद खराब हो गई है, हर दिन पानी की किल्लत रहती है। टैंकर आने में भी कई घंटे लगते हैं।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Anger\neconomicImpact: मध्यम - टैंकर पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - स्थानीय वनस्पति पर सीमित प्रभाव\nResolutionTime: 29\nrelatedPolicies: ['UP जल निगम नियम', 'जल आपूर्ति प्रबंधन अधिनियम']\nsubcategory: जल वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP जल निगम\nestimated: 92"}
{"text": "Complaint: बिजली के बिल बहुत ज्यादा आ रहे हैं, लेकिन सप्लाई लगातार बाधित रहती है। क्या सरकार केवल बिल बढ़ाने का काम करती है?", "target": "complaint_type: nan\ncategory: उपयोगिताएं\nemotion: Frustration\neconomicImpact: उच्च - व्यापार हानि और जनरेटर खर्च\nenvironmentalImpact: मध्यम - जनरेटर से प्रदूषण\nResolutionTime: 4\nrelatedPolicies: ['UP विद्युत नियामक आयोग दिशानिर्देश', 'विद्युत वितरण नीति']\nsubcategory: विद्युत वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP पावर कॉरपोरेशन लिमिटेड\nestimated: 73"}
{"text": "Complaint: कूड़े के ढेर हर गली में फैले हुए हैं। सफाई व्यवस्था पूरी तरह से नदारद है।", "target": "complaint_type: nan\ncategory: स्वच्छता\nemotion: Disgust\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर अतिरिक्त खर्च\nenvironmentalImpact: उच्च - वातावरण प्रदूषण और संक्रमण\nResolutionTime: 21\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'नगरपालिका अपशिष्ट प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 43"}
{"text": "Complaint: सड़कों पर गड्ढे भरे नहीं जाते, और वाहन चालकों को भारी नुकसान हो रहा है।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Displeasure\neconomicImpact: मध्यम - वाहन मरम्मत खर्च\nenvironmentalImpact: निम्न - सीमित पर्यावरण प्रभाव\nResolutionTime: 2\nrelatedPolicies: ['सड़क सुरक्षा नियम', 'सड़क निर्माण मानक']\nsubcategory: सड़क रखरखाव\nurgencyLevel: उच्च\ndepartmentAssigned: लोक निर्माण विभाग\nestimated: 30"}
{"text": "Complaint: बसों की स्थिति बहुत खराब है। सीटें टूटी हुई हैं, और खड़े होकर यात्रा करना बहुत कठिन हो गया है।", "target": "complaint_type: nan\ncategory: परिवहन\nemotion: Exhaustion\neconomicImpact: मध्यम - वैकल्पिक परिवहन खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 3\nrelatedPolicies: ['सार्वजनिक परिवहन नियम', 'यातायात नियंत्रण नीति']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: मध्यम\ndepartmentAssigned: परिवहन विभाग\nestimated: 24"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों के लिए बिस्तर तक नहीं है। डॉ. का इलाज बहुत ही सतही होता है।", "target": "complaint_type: nan\ncategory: स्वास्थ्य\nemotion: Disappointment\neconomicImpact: उच्च - निजी स्वास्थ्य सेवाओं पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 26\nrelatedPolicies: ['जन स्वास्थ्य नीति', 'अस्पताल प्रबंधन नियम']\nsubcategory: अस्पताल प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 7"}
{"text": "Complaint: पुलिस की कार्यवाही में बहुत देरी होती है। अपराधियों के खिलाफ कोई ठोस कदम नहीं उठाया जाता।", "target": "complaint_type: nan\ncategory: कानून व्यवस्था\nemotion: Anger\neconomicImpact: मध्यम - अपराध से आर्थिक नुकसान\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 4\nrelatedPolicies: ['पुलिस अधिनियम', 'आपराधिक कानून']\nsubcategory: पुलिस प्रशासन\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 2"}
{"text": "Complaint: स्कूलों में शिक्षकों की कमी है और छात्र बिना पढ़ाई के ही पास कर जाते हैं।", "target": "complaint_type: nan\ncategory: शिक्षा\nemotion: Concern\neconomicImpact: मध्यम - निजी शिक्षा पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 19\nrelatedPolicies: ['शिक्षा अधिकार अधिनियम', 'शिक्षक भर्ती नीति']\nsubcategory: विद्यालय प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: शिक्षा विभाग\nestimated: 59"}
{"text": "Complaint: पानी की सप्लाई में अक्सर गंदगी मिलती है। हमें पानी पीने में डर लगता है।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Frustration\neconomicImpact: मध्यम - टैंकर पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - स्थानीय वनस्पति पर सीमित प्रभाव\nResolutionTime: 5\nrelatedPolicies: ['UP जल निगम नियम', 'जल आपूर्ति प्रबंधन अधिनियम']\nsubcategory: जल वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP जल निगम\nestimated: 64"}
{"text": "Complaint: बिना सूचना के बिजली चली जाती है, और कई बार तो दिन भर के लिए नहीं आती।", "target": "complaint_type: nan\ncategory: उपयोगिताएं\nemotion: Exhaustion\neconomicImpact: उच्च - व्यापार हानि और जनरेटर खर्च\nenvironmentalImpact: मध्यम - जनरेटर से प्रदूषण\nResolutionTime: 22\nrelatedPolicies: ['UP विद्युत नियामक आयोग दिशानिर्देश', 'विद्युत वितरण नीति']\nsubcategory: विद्युत वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP पावर कॉरपोरेशन लिमिटेड\nestimated: 5"}
{"text": "Complaint: कूड़ा ढेर की तरह सड़कों पर पड़ा रहता है। नगरपालिका इस पर ध्यान नहीं दे रही है।", "target": "complaint_type: nan\ncategory: स्वच्छता\nemotion: Disgust\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर अतिरिक्त खर्च\nenvironmentalImpact: उच्च - वातावरण प्रदूषण और संक्रमण\nResolutionTime: 1\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'नगरपालिका अपशिष्ट प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 67"}
{"text": "Complaint: सड़क की हालत बहुत खराब है। गड्ढों में गाड़ियां फंस जाती हैं। अधिकारियों को कोई फर्क नहीं पड़ता।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Irritation\neconomicImpact: मध्यम - वाहन मरम्मत खर्च\nenvironmentalImpact: निम्न - सीमित पर्यावरण प्रभाव\nResolutionTime: 19\nrelatedPolicies: ['सड़क सुरक्षा नियम', 'सड़क निर्माण मानक']\nsubcategory: सड़क रखरखाव\nurgencyLevel: उच्च\ndepartmentAssigned: लोक निर्माण विभाग\nestimated: 20"}
{"text": "Complaint: बसों में सफर करना बहुत कठिन हो गया है। बहुत भीड़ होती है, और बस समय पर नहीं आती।", "target": "complaint_type: nan\ncategory: परिवहन\nemotion: Annoyance\neconomicImpact: मध्यम - वैकल्पिक परिवहन खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 3\nrelatedPolicies: ['सार्वजनिक परिवहन नियम', 'यातायात नियंत्रण नीति']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: मध्यम\ndepartmentAssigned: परिवहन विभाग\nestimated: 40"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है, और जब डॉक्टर होते हैं तो इलाज बहुत धीमा होता है।", "target": "complaint_type: nan\ncategory: स्वास्थ्य\nemotion: Helplessness\neconomicImpact: उच्च - निजी स्वास्थ्य सेवाओं पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 1\nrelatedPolicies: ['जन स्वास्थ्य नीति', 'अस्पताल प्रबंधन नियम']\nsubcategory: अस्पताल प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 21"}
{"text": "Complaint: पुलिस कभी भी आपराधिक घटनाओं पर जल्दी प्रतिक्रिया नहीं देती। शिकायत करने पर भी कोई कार्रवाई नहीं होती।", "target": "complaint_type: nan\ncategory: कानून व्यवस्था\nemotion: Frustration\neconomicImpact: मध्यम - अपराध से आर्थिक नुकसान\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 4\nrelatedPolicies: ['पुलिस अधिनियम', 'आपराधिक कानून']\nsubcategory: पुलिस प्रशासन\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 55"}
{"text": "Complaint: स्कूलों में पर्याप्त शिक्षक नहीं हैं और जो हैं, वे भी पाठ्यक्रम पूरा नहीं कर पाते।", "target": "complaint_type: nan\ncategory: शिक्षा\nemotion: Concern\neconomicImpact: मध्यम - निजी शिक्षा पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 5\nrelatedPolicies: ['शिक्षा अधिकार अधिनियम', 'शिक्षक भर्ती नीति']\nsubcategory: विद्यालय प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: शिक्षा विभाग\nestimated: 53"}
{"text": "Complaint: पानी की सप्लाई कभी नियमित नहीं रहती। कई बार तो पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Disappointment\neconomicImpact: मध्यम - टैंकर पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - स्थानीय वनस्पति पर सीमित प्रभाव\nResolutionTime: 5\nrelatedPolicies: ['UP जल निगम नियम', 'जल आपूर्ति प्रबंधन अधिनियम']\nsubcategory: जल वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP जल निगम\nestimated: 38"}
{"text": "Complaint: बिजली की समस्या लगातार बढ़ती जा रही है। गर्मी में बिजली की कमी और ज्यादा महसूस हो रही है।", "target": "complaint_type: nan\ncategory: उपयोगिताएं\nemotion: Exhaustion\neconomicImpact: उच्च - व्यापार हानि और जनरेटर खर्च\nenvironmentalImpact: मध्यम - जनरेटर से प्रदूषण\nResolutionTime: 18\nrelatedPolicies: ['UP विद्युत नियामक आयोग दिशानिर्देश', 'विद्युत वितरण नीति']\nsubcategory: विद्युत वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP पावर कॉरपोरेशन लिमिटेड\nestimated: 82"}
{"text": "Complaint: कूड़ा हर जगह फैला हुआ है, और सफाई कर्मचारियों का ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: स्वच्छता\nemotion: Disgust\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर अतिरिक्त खर्च\nenvironmentalImpact: उच्च - वातावरण प्रदूषण और संक्रमण\nResolutionTime: 21\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'नगरपालिका अपशिष्ट प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 59"}
{"text": "Complaint: सड़कों पर गड्ढे इतने बढ़ चुके हैं कि गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Anger\neconomicImpact: मध्यम - वाहन मरम्मत खर्च\nenvironmentalImpact: निम्न - सीमित पर्यावरण प्रभाव\nResolutionTime: 4\nrelatedPolicies: ['सड़क सुरक्षा नियम', 'सड़क निर्माण मानक']\nsubcategory: सड़क रखरखाव\nurgencyLevel: उच्च\ndepartmentAssigned: लोक निर्माण विभाग\nestimated: 1"}
{"text": "Complaint: ट्रेनें अक्सर देरी से आती हैं, और कभी-कभी पूरी तरह से रद्द हो जाती हैं।", "target": "complaint_type: nan\ncategory: परिवहन\nemotion: Irritation\neconomicImpact: मध्यम - वैकल्पिक परिवहन खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 9\nrelatedPolicies: ['सार्वजनिक परिवहन नियम', 'यातायात नियंत्रण नीति']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: मध्यम\ndepartmentAssigned: परिवहन विभाग\nestimated: 76"}
{"text": "Complaint: अस्पतालों में सुविधाओं की भारी कमी है। डॉक्टरों की बहुत कमी है, और इलाज ठीक से नहीं हो पाता।", "target": "complaint_type: nan\ncategory: स्वास्थ्य\nemotion: Frustration\neconomicImpact: उच्च - निजी स्वास्थ्य सेवाओं पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 17\nrelatedPolicies: ['जन स्वास्थ्य नीति', 'अस्पताल प्रबंधन नियम']\nsubcategory: अस्पताल प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 75"}
{"text": "Complaint: पुलिस अपनी जिम्मेदारी निभाने में नाकाम है। अपराधियों के खिलाफ कोई कड़ी कार्रवाई नहीं होती।", "target": "complaint_type: nan\ncategory: कानून व्यवस्था\nemotion: Anger\neconomicImpact: मध्यम - अपराध से आर्थिक नुकसान\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 1\nrelatedPolicies: ['पुलिस अधिनियम', 'आपराधिक कानून']\nsubcategory: पुलिस प्रशासन\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 17"}
{"text": "Complaint: स्कूलों में गुणवत्ता वाली शिक्षा नहीं दी जाती। शिक्षक भी हमेशा अनुपस्थित रहते हैं।", "target": "complaint_type: nan\ncategory: शिक्षा\nemotion: Concern\neconomicImpact: मध्यम - निजी शिक्षा पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 18\nrelatedPolicies: ['शिक्षा अधिकार अधिनियम', 'शिक्षक भर्ती नीति']\nsubcategory: विद्यालय प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: शिक्षा विभाग\nestimated: 75"}
{"text": "Complaint: पानी की सप्लाई में बहुत गंदगी आती है। नल से गंदा पानी आता है, और ये कई बार होता है।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Frustration\neconomicImpact: मध्यम - टैंकर पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - स्थानीय वनस्पति पर सीमित प्रभाव\nResolutionTime: 13\nrelatedPolicies: ['UP जल निगम नियम', 'जल आपूर्ति प्रबंधन अधिनियम']\nsubcategory: जल वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP जल निगम\nestimated: 52"}
{"text": "Complaint: बिजली की कटौती दिन-ब-दिन बढ़ती जा रही है। गर्मी में बिजली के बिना रहना बहुत मुश्किल है।", "target": "complaint_type: nan\ncategory: उपयोगिताएं\nemotion: Exhaustion\neconomicImpact: उच्च - व्यापार हानि और जनरेटर खर्च\nenvironmentalImpact: मध्यम - जनरेटर से प्रदूषण\nResolutionTime: 7\nrelatedPolicies: ['UP विद्युत नियामक आयोग दिशानिर्देश', 'विद्युत वितरण नीति']\nsubcategory: विद्युत वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP पावर कॉरपोरेशन लिमिटेड\nestimated: 64"}
{"text": "Complaint: कूड़े का ढेर हर गली में फैला है। सफाई कर्मचारियों को इस पर ध्यान देना चाहिए।", "target": "complaint_type: nan\ncategory: स्वच्छता\nemotion: Disgust\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर अतिरिक्त खर्च\nenvironmentalImpact: उच्च - वातावरण प्रदूषण और संक्रमण\nResolutionTime: 19\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'नगरपालिका अपशिष्ट प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 64"}
{"text": "Complaint: सड़कों में गड्ढों की भरमार है। लोगों को चलने में परेशानी हो रही है।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Irritation\neconomicImpact: मध्यम - वाहन मरम्मत खर्च\nenvironmentalImpact: निम्न - सीमित पर्यावरण प्रभाव\nResolutionTime: 23\nrelatedPolicies: ['सड़क सुरक्षा नियम', 'सड़क निर्माण मानक']\nsubcategory: सड़क रखरखाव\nurgencyLevel: उच्च\ndepartmentAssigned: लोक निर्माण विभाग\nestimated: 90"}
{"text": "Complaint: बसों में भीड़ बहुत होती है, और समय पर बसें नहीं मिलतीं। यात्रियों को भारी दिक्कतों का सामना करना पड़ता है।", "target": "complaint_type: nan\ncategory: परिवहन\nemotion: Frustration\neconomicImpact: मध्यम - वैकल्पिक परिवहन खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 21\nrelatedPolicies: ['सार्वजनिक परिवहन नियम', 'यातायात नियंत्रण नीति']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: मध्यम\ndepartmentAssigned: परिवहन विभाग\nestimated: 16"}
{"text": "Complaint: सरकारी अस्पतालों में बुनियादी सुविधाएं तक नहीं हैं। मरीजों को इलाज के लिए घंटों इंतजार करना पड़ता है।", "target": "complaint_type: nan\ncategory: स्वास्थ्य\nemotion: Helplessness\neconomicImpact: उच्च - निजी स्वास्थ्य सेवाओं पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 20\nrelatedPolicies: ['जन स्वास्थ्य नीति', 'अस्पताल प्रबंधन नियम']\nsubcategory: अस्पताल प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 79"}
{"text": "Complaint: पानी की सप्लाई कभी भी स्थिर नहीं रहती। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Frustration\neconomicImpact: मध्यम - टैंकर पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - स्थानीय वनस्पति पर सीमित प्रभाव\nResolutionTime: 7\nrelatedPolicies: ['UP जल निगम नियम', 'जल आपूर्ति प्रबंधन अधिनियम']\nsubcategory: जल वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP जल निगम\nestimated: 85"}
{"text": "Complaint: बिजली की कटौती इतनी ज्यादा हो गई है कि घर में बच्चों को पढ़ाई करने में भी परेशानी होती है।", "target": "complaint_type: nan\ncategory: उपयोगिताएं\nemotion: Exhaustion\neconomicImpact: उच्च - व्यापार हानि और जनरेटर खर्च\nenvironmentalImpact: मध्यम - जनरेटर से प्रदूषण\nResolutionTime: 15\nrelatedPolicies: ['UP विद्युत नियामक आयोग दिशानिर्देश', 'विद्युत वितरण नीति']\nsubcategory: विद्युत वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP पावर कॉरपोरेशन लिमिटेड\nestimated: 73"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी समय पर नहीं आती। कई दिनों तक सड़कों पर कूड़ा पड़ा रहता है।", "target": "complaint_type: nan\ncategory: स्वच्छता\nemotion: Disgust\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर अतिरिक्त खर्च\nenvironmentalImpact: उच्च - वातावरण प्रदूषण और संक्रमण\nResolutionTime: 22\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'नगरपालिका अपशिष्ट प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 81"}
{"text": "Complaint: सड़कें बहुत ही खराब हो गई हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Anger\neconomicImpact: मध्यम - वाहन मरम्मत खर्च\nenvironmentalImpact: निम्न - सीमित पर्यावरण प्रभाव\nResolutionTime: 11\nrelatedPolicies: ['सड़क सुरक्षा नियम', 'सड़क निर्माण मानक']\nsubcategory: सड़क रखरखाव\nurgencyLevel: उच्च\ndepartmentAssigned: लोक निर्माण विभाग\nestimated: 87"}
{"text": "Complaint: बसों की बहुत कमी है। कई बार घंटों इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: परिवहन\nemotion: Frustration\neconomicImpact: मध्यम - वैकल्पिक परिवहन खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 27\nrelatedPolicies: ['सार्वजनिक परिवहन नियम', 'यातायात नियंत्रण नीति']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: मध्यम\ndepartmentAssigned: परिवहन विभाग\nestimated: 22"}
{"text": "Complaint: सरकारी अस्पतालों में सफाई की स्थिति बहुत खराब है। डॉक्टरों की कमी भी है, जिससे इलाज में देरी होती है।", "target": "complaint_type: nan\ncategory: स्वास्थ्य\nemotion: Helplessness\neconomicImpact: उच्च - निजी स्वास्थ्य सेवाओं पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 2\nrelatedPolicies: ['जन स्वास्थ्य नीति', 'अस्पताल प्रबंधन नियम']\nsubcategory: अस्पताल प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 42"}
{"text": "Complaint: पुलिस का रवैया बहुत ही अपमानजनक है। यदि कोई शिकायत करता है, तो उसे गंभीरता से नहीं लिया जाता।", "target": "complaint_type: nan\ncategory: कानून व्यवस्था\nemotion: Anger\neconomicImpact: मध्यम - अपराध से आर्थिक नुकसान\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 21\nrelatedPolicies: ['पुलिस अधिनियम', 'आपराधिक कानून']\nsubcategory: पुलिस प्रशासन\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 71"}
{"text": "Complaint: स्कूलों में शिक्षकों की कमी है, और जो शिक्षक हैं, वे भी बच्चों को ठीक से पढ़ाई नहीं कराते।", "target": "complaint_type: nan\ncategory: शिक्षा\nemotion: Concern\neconomicImpact: मध्यम - निजी शिक्षा पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 26\nrelatedPolicies: ['शिक्षा अधिकार अधिनियम', 'शिक्षक भर्ती नीति']\nsubcategory: विद्यालय प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: शिक्षा विभाग\nestimated: 31"}
{"text": "Complaint: पानी की सप्लाई कभी नियमित नहीं रहती। कई बार तो पूरे दिन पानी नहीं आता, जिससे दिनचर्या बिगड़ जाती है।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Frustration\neconomicImpact: मध्यम - टैंकर पर अतिरिक्त खर्च\nenvironmentalImpact: निम्न - स्थानीय वनस्पति पर सीमित प्रभाव\nResolutionTime: 18\nrelatedPolicies: ['UP जल निगम नियम', 'जल आपूर्ति प्रबंधन अधिनियम']\nsubcategory: जल वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP जल निगम\nestimated: 14"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बढ़ गई है। दिनभर बिजली चली जाती है, जिससे काम करना मुश्किल हो जाता है।", "target": "complaint_type: nan\ncategory: उपयोगिताएं\nemotion: Exhaustion\neconomicImpact: उच्च - व्यापार हानि और जनरेटर खर्च\nenvironmentalImpact: मध्यम - जनरेटर से प्रदूषण\nResolutionTime: 5\nrelatedPolicies: ['UP विद्युत नियामक आयोग दिशानिर्देश', 'विद्युत वितरण नीति']\nsubcategory: विद्युत वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: UP पावर कॉरपोरेशन लिमिटेड\nestimated: 64"}
{"text": "Complaint: कूड़े का ढेर सड़कों पर पड़ा रहता है। सफाई कर्मचारी कभी भी समय पर नहीं आते हैं।", "target": "complaint_type: nan\ncategory: स्वच्छता\nemotion: Disgust\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर अतिरिक्त खर्च\nenvironmentalImpact: उच्च - वातावरण प्रदूषण और संक्रमण\nResolutionTime: 30\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'नगरपालिका अपशिष्ट प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 26"}
{"text": "Complaint: सड़कों में गड्ढे और टूट-फूट बहुत बढ़ गई है। इससे दुर्घटनाओं का खतरा बढ़ गया है।", "target": "complaint_type: nan\ncategory: बुनियादी ढांचा\nemotion: Irritation\neconomicImpact: मध्यम - वाहन मरम्मत खर्च\nenvironmentalImpact: निम्न - सीमित पर्यावरण प्रभाव\nResolutionTime: 2\nrelatedPolicies: ['सड़क सुरक्षा नियम', 'सड़क निर्माण मानक']\nsubcategory: सड़क रखरखाव\nurgencyLevel: उच्च\ndepartmentAssigned: लोक निर्माण विभाग\nestimated: 82"}
{"text": "Complaint: आगरा में पुलिस अपराधों पर ध्यान नहीं देती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: नाराजगी\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 2"}
{"text": "Complaint: कानपुर में पब्लिक ट्रांसपोर्ट की स्थिति बहुत खराब है। बसें बहुत कम और समय पर नहीं आती।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 25\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 45"}
{"text": "Complaint: लखनऊ में कचरे का ढेर हर गली में पड़ा रहता है। सफाई की कोई व्यवस्था नहीं है।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 20\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 60"}
{"text": "Complaint: फिरोजाबाद में पुलिस के द्वारा अपराधियों पर कोई सख्त कार्रवाई नहीं की जा रही।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: डर\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 64"}
{"text": "Complaint: कानपुर के अस्पतालों में इलाज के लिए सुविधाएं बहुत कम हैं और डॉक्टर भी कम हैं।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 56"}
{"text": "Complaint: गोरखपुर की सड़कों पर बहुत गड्ढे हो गए हैं। गाड़ी चलाना खतरे से खाली नहीं है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: नाराजगी\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 15\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 15"}
{"text": "Complaint: आगरा में पानी की आपूर्ति बहुत कमजोर है। कई इलाकों में पानी नहीं आता।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 4\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 17"}
{"text": "Complaint: मथुरा में बिजली की सप्लाई बहुत बार-बार कटती रहती है, जो लोगों को परेशान कर रही है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: निराशा\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 26\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 44"}
{"text": "Complaint: सिद्धार्थनगर के अस्पताल में डॉक्टर और चिकित्सा सुविधाएं बहुत कम हैं।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: चिंता\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 73"}
{"text": "Complaint: मेरठ में जगह-जगह कचरा पड़ा रहता है। सफाई व्यवस्था बहुत कमजोर है।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 25\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 13"}
{"text": "Complaint: Yaar, roads pe itni badhi potholes hain, gadi chalana mushkil ho gaya hai.", "target": "complaint_type: Infrastructure\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 27\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 64"}
{"text": "Complaint: Roz naya paani ka problem ho raha hai, baar baar pipeline toot jaati hai.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 12\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 86"}
{"text": "Complaint: Bijli baar baar chalti rehti hai, din bhar ke kaam kaise karein?", "target": "complaint_type: Power Supply\ncategory: Utilities\nemotion: Angry\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 29\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 13"}
{"text": "Complaint: Hospital mein doctors ki kami hai, main apne bache ko le jaa rahi thi, lekin time pe doctor nahi mile.", "target": "complaint_type: Health\ncategory: Healthcare\nemotion: Worried\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 30"}
{"text": "Complaint: School ki fees bahut zyada ho gayi hai, kaise manage karein?", "target": "complaint_type: Education\ncategory: Education\nemotion: Frustrated\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 36"}
{"text": "Complaint: Traffic jam itna zyada hai, office time pe jaana mushkil ho gaya hai.", "target": "complaint_type: Traffic\ncategory: Transportation\nemotion: Irritated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 1\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 13"}
{"text": "Complaint: Sarkari office mein kaam karna mushkil ho gaya hai, har jagah daam dena padta hai.", "target": "complaint_type: Corruption\ncategory: Law Enforcement\nemotion: Disappointed\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 15\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 52"}
{"text": "Complaint: Safai kaafi kam hai, galiyan gandagi se bhari rehti hain.", "target": "complaint_type: Waste Management\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 5\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 1"}
{"text": "Complaint: Paani ka pressure bahut kam hai, subah ka time kaisa bekar ho gaya hai.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 14\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 30"}
{"text": "Complaint: Raat ko ghar ke paas gunde ghoomte hain, dar lagta hai unse.", "target": "complaint_type: Law & Order\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 1\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 92"}
{"text": "Complaint: Bus ki frequency bahut kam hai, kaafi der tak rukna padta hai.", "target": "complaint_type: Public Transportation\ncategory: Transportation\nemotion: Annoyed\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 14\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 71"}
{"text": "Complaint: Health center mein medicine ka stock kabhi nahi rehta, kaise ilaj karein?", "target": "complaint_type: Health\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 13"}
{"text": "Complaint: Bijli ki jaati hui supply kabhi bhi aa jaati hai, koi timing nahi hai.", "target": "complaint_type: Power Supply\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 7\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 41"}
{"text": "Complaint: Gali mein kachra gira rehta hai, safai wali team nahi aati.", "target": "complaint_type: Waste Management\ncategory: Sanitation\nemotion: Frustrated\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 12\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 78"}
{"text": "Complaint: Sarkari kaam karane ke liye hamesha paisa dena padta hai.", "target": "complaint_type: Corruption\ncategory: Law Enforcement\nemotion: Angry\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 75"}
{"text": "Complaint: Sadak par itni badhiya khadiyaan hain ki chalna mushkil ho gaya hai.", "target": "complaint_type: Infrastructure\ncategory: Infrastructure\nemotion: Annoyed\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 12\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 15"}
{"text": "Complaint: Bina kisi reason ke traffic jam lag jaata hai, samajh nahi aata kyun.", "target": "complaint_type: Traffic\ncategory: Transportation\nemotion: Frustrated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 19\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 44"}
{"text": "Complaint: Raat ko paani nahi aata, subah subah paani ka pressure bhi bahut kam rehta hai.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Irritated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 19\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 96"}
{"text": "Complaint: Jab raat ko ghar jaata hoon, lagta hai kuch galat ho jaayega, dar lagta hai.", "target": "complaint_type: Law & Order\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 28"}
{"text": "Complaint: Jab bhi passport ke liye apply kiya, system kabhi bhi down ho jaata hai.", "target": "complaint_type: Public Services\ncategory: Transportation\nemotion: Disappointed\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 16\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 79"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 22"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 29"}
{"text": "Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 93"}
{"text": "Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 30\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 69"}
{"text": "Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 18\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 30"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 2\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 65"}
{"text": "Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 20\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 26"}
{"text": "Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 19\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 92"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 55"}
{"text": "Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 78"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 1\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 19"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 4\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 79"}
{"text": "Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 18\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 92"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 27\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 36"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 4\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 52"}
{"text": "Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 28\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 25"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 32"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 20"}
{"text": "Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 42"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 3\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 98"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 16\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 18"}
{"text": "Complaint: Kanpur mein hospitals mein treatment ki quality bilkul bekar ho gayi hai, bahut der tak wait karna padta hai.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 98"}
{"text": "Complaint: Agra ke main roads pe potholes hai jo kaafi dangerous hai, aur koi bhi repair ka kaam nahi ho raha hai.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 28\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 89"}
{"text": "Complaint: Moradabad mein paani ki supply kaafi irregular ho gayi hai. Humare ghar mein ek mahine se paani ka issue chal raha hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 18\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 56"}
{"text": "Complaint: Aligarh mein police ka response kaafi slow hai. Recently kuch logon ne mujhe darpoks kiya, par police ne koi action nahi liya.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Upset\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 72"}
{"text": "Complaint: फिरोजाबाद में पुलिस का कोई ध्यान नहीं है, छोटे अपराधों को लेकर भी पुलिस कोई एक्शन नहीं लेती।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: निराशा\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 43"}
{"text": "Complaint: गाज़ियाबाद में कचरे का ढेर हर जगह फैला हुआ है, और सफाई कर्मी सिर्फ नाम के हैं।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 21\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 51"}
{"text": "Complaint: लखनऊ की सड़कों की स्थिति बहुत खराब है, गड्ढे भरे हुए हैं और ट्रैफिक की स्थिति भी बहुत खराब है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 15\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 57"}
{"text": "Complaint: वाराणसी में बिजली की सप्लाई बहुत ही कमजोर हो गई है, जिससे लगातार समस्याएं आ रही हैं।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 28\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 25"}
{"text": "Complaint: झांसी में पानी की सप्लाई बहुत खराब है, कई बार पानी में गंदगी भी आती है।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: निराशा\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 19\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 45"}
{"text": "Complaint: बरेली में अस्पतालों में सुविधाओं का अभाव है, और मेडिकल स्टोर भी जरूरी दवाइयां उपलब्ध नहीं करवा पाते।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: चिंता\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 60"}
{"text": "Complaint: सिद्धार्थनगर में पुलिस का कोई प्रभाव नहीं है। अपराधों का बढ़ना चिंता का कारण है।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: डर\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 39"}
{"text": "Complaint: गोरखपुर में हर जगह कचरा फैला रहता है। सफाईकर्मी अपनी ड्यूटी ठीक से नहीं निभाते।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 7\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 46"}
{"text": "Complaint: हाथरस में बिजली की बार-बार कटौती हो रही है। लाइट जा कर कभी आती नहीं है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: गुस्सा\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 30\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 15"}
{"text": "Complaint: फिरोजाबाद में सड़कें इतनी खराब हो गई हैं कि गाड़ी चलाना खतरे से खाली नहीं है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 9\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 72"}
{"text": "Complaint: गाज़ियाबाद के सरकारी अस्पताल में इलाज के लिए डॉक्टर नहीं मिलते और बिस्तरों की कमी है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 10"}
{"text": "Complaint: आगरा में पानी की आपूर्ति बहुत असमान है। कई इलाकों में दिन में पानी नहीं आता।", "target": "complaint_type: पानी की आपूर्ति\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 98"}
{"text": "Complaint: वाराणसी के सरकारी अस्पताल में इलाज के लिए डॉक्टर उपलब्ध नहीं हैं और कर्मचारियों की कमी है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: चिंता\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 10\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 95"}
{"text": "Complaint: कानपुर की सड़कों पर गड्ढे बढ़ गए हैं, जिससे दुर्घटनाओं का खतरा बढ़ गया है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: नाराजगी\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 29\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 70"}
{"text": "Complaint: फिरोजाबाद में बिजली की सप्लाई बहुत खराब है। कई बार दिन में लाइट चली जाती है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: गुस्सा\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 3\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 64"}
{"text": "Complaint: मेरठ में पब्लिक ट्रांसपोर्ट की व्यवस्था बहुत कमजोर है। बसें समय पर नहीं आती।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 18\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 88"}
{"text": "Complaint: गोरखपुर में कचरा इकट्ठा नहीं किया जाता है, और सड़कें गंदगी से भरी रहती हैं।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 8\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 97"}
{"text": "Complaint: अलीगढ़ में पुलिस अपराधों पर ध्यान नहीं देती और कई मामलों में कोई एक्शन नहीं लिया जाता।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: डर\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 79"}
{"text": "Complaint: लखनऊ के सरकारी अस्पताल में डॉक्टरों की कमी है और सुविधाएं भी बहुत कम हैं।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 22"}
{"text": "Complaint: बरेली की सड़कों की हालत बहुत खराब है। गड्ढों की वजह से गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 12\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 85"}
{"text": "Complaint: गाज़ियाबाद में पानी की सप्लाई बहुत असमान है। कई जगहों पर पानी नहीं आता।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: निराशा\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 21\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 26"}
{"text": "Complaint: झांसी में सार्वजनिक परिवहन की बहुत कमी है। ट्रांसपोर्ट की व्यवस्था बहुत कमजोर है।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 22\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 59"}
{"text": "Complaint: सहारनपुर में बिजली की कटौती बहुत बढ़ गई है। कभी भी बिजली जा सकती है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 25\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 28"}
{"text": "Complaint: कानपुर की गली-गली में कचरा पड़ा रहता है और सफाई का कोई ठोस इंतजाम नहीं है।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 4\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 22"}
{"text": "Complaint: बरेली के सरकारी अस्पताल में इलाज के लिए सुविधाएं बहुत कम हैं। डॉक्टर भी कम हैं।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 17"}
{"text": "Complaint: अलीगढ़ की सड़कों की हालत बहुत खराब हो चुकी है। कई सड़कों पर गड्ढे हैं।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 27\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 14"}
{"text": "Complaint: लखनऊ में पानी की समस्या काफी बढ़ गई है। कई इलाकों में पानी की सप्लाई बहुत कमजोर है।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 11"}
{"text": "Complaint: आगरा में सार्वजनिक परिवहन की व्यवस्था बहुत खराब है। बसें बहुत कम और देर से आती हैं।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 12\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 22"}
{"text": "Complaint: वाराणसी में कचरे का ढेर हर जगह फैला हुआ है। सफाई कर्मियों का ध्यान नहीं है।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 24\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 53"}
{"text": "Complaint: झांसी में बिजली की समस्या बहुत बड़ी हो गई है। कभी भी लाइट चली जाती है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: निराशा\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 28\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 25"}
{"text": "Complaint: गाज़ियाबाद की सड़कों पर गड्ढे हो गए हैं और उनकी मरम्मत नहीं हो रही है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 5\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 84"}
{"text": "Complaint: मेरठ के सरकारी अस्पताल में सुविधाओं की कमी है और डॉक्टरों की भी कमी है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 38"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 45"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 55"}
{"text": "Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 38"}
{"text": "Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 27\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 60"}
{"text": "Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 22\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 78"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 30\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 76"}
{"text": "Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 22\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 3"}
{"text": "Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 7\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 40"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 71"}
{"text": "Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 76"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 40"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 4\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 65"}
{"text": "Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 25\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 15"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 8\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 34"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 15\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 31"}
{"text": "Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 9\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 18"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 26"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 11\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 30"}
{"text": "Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 3"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 56"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 26\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 31"}
{"text": "Complaint: Kanpur mein hospitals mein treatment ki quality bilkul bekar ho gayi hai, bahut der tak wait karna padta hai.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 44"}
{"text": "Complaint: Agra ke main roads pe potholes hai jo kaafi dangerous hai, aur koi bhi repair ka kaam nahi ho raha hai.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 8\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 100"}
{"text": "Complaint: Moradabad mein paani ki supply kaafi irregular ho gayi hai. Humare ghar mein ek mahine se paani ka issue chal raha hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 23\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 91"}
{"text": "Complaint: Aligarh mein police ka response kaafi slow hai. Recently kuch logon ne mujhe darpoks kiya, par police ne koi action nahi liya.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Upset\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 23"}
{"text": "Complaint: अलीगढ़ में कचरा संग्रहण का सिस्टम बहुत खराब है। गली-गली में कचरा पड़ा रहता है और गंदगी की बदबू आती है।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 22\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 84"}
{"text": "Complaint: मेरठ में सरकारी अस्पताल में सभी दवाइयां नहीं मिलती। मुझे बाहर से खरीदनी पड़ी, जो बहुत महंगी थी।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 73"}
{"text": "Complaint: गाज़ियाबाद के स्कूलों में शिक्षा की गुणवत्ता बहुत गिर गई है। बच्चे पढ़ाई में रुचि नहीं लेते।", "target": "complaint_type: शिक्षा\ncategory: Education\nemotion: चिंता\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 42"}
{"text": "Complaint: मोरादाबाद में पुलिस का प्रतिक्रिया बहुत धीमा है। अपराध बढ़ रहे हैं और लोग डर के कारण घर से बाहर नहीं निकल पा रहे हैं।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: डर\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 62"}
{"text": "Complaint: मथुरा में पानी का दबाव बहुत कम है। सुबह-सुबह पानी आता है, लेकिन बहुत कम मात्रा में।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: गुस्सा\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 12\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 70"}
{"text": "Complaint: आगरा में लाइट जाने का समय तय नहीं है। दिन में लाइट चली जाती है और सुबह तक नहीं आती।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 11\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 92"}
{"text": "Complaint: कानपुर में कचरा संग्रहण बहुत अनियमित है। घर के आस-पास कचरा पड़ा रहता है, सफाई नहीं होती।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 6\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 40"}
{"text": "Complaint: लखनऊ में सार्वजनिक परिवहन का सिस्टम इतना अक्षम है कि आपको बस या ऑटो के लिए लंबे समय तक इंतजार करना पड़ता है।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 30\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 86"}
{"text": "Complaint: बदायूं में सड़कें बहुत खतरनाक हैं। गाड़ी चलाना नामुमकिन हो गया है। बहुत हादसे हो रहे हैं।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 10\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 87"}
{"text": "Complaint: फिरोजाबाद में पुलिस गश्त बहुत कमजोर है। लोगों को डर लगता है क्योंकि अपराध बढ़ गए हैं।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: नाराजगी\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 83"}
{"text": "Complaint: वाराणसी में बिजली जाने के बाद बहुत समय लगता है आने में। कई बार 'लोड शेडिंग' का संदेश आता है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 12\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 27"}
{"text": "Complaint: अयोध्या में पानी की आपूर्ति बहुत कम हो गई है। पानी के टैंकर काफी समय बाद आते हैं।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: गुस्सा\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 10\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 54"}
{"text": "Complaint: शाहजहांपुर में कचरा संग्रहण का सिस्टम बहुत अनियमित है। कचरा गली-गली में पड़ा रहता है।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 27\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 51"}
{"text": "Complaint: अलीगढ़ के अस्पताल में इमरजेंसी सेवाएं बिल्कुल नहीं हैं। जब जरूरत होती है तो कोई मदद नहीं मिलती।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: चिंता\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 19"}
{"text": "Complaint: बरेली में सड़कें इतनी खतरनाक हैं, गाड़ी चलाना नामुमकिन हो गया है। बहुत हादसे हो रहे हैं।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 18\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 64"}
{"text": "Complaint: कानपुर में सरकारी अस्पताल में डॉक्टरों की कमी है, और लंबी कतारों के कारण इलाज में देरी होती है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: नाराजगी\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 84"}
{"text": "Complaint: लखनऊ की सड़कें बहुत खराब हो गई हैं। गड्ढों से बचने के लिए गाड़ी चलाना बहुत मुश्किल हो गया है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 3\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 74"}
{"text": "Complaint: गाज़ियाबाद में पानी की आपूर्ति अक्सर कट जाती है और समय पर नहीं मिलती।", "target": "complaint_type: पानी की आपूर्ति\ncategory: Utilities\nemotion: निराशा\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 6\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 95"}
{"text": "Complaint: आगरा में बार-बार बिजली जाती है और कभी भी टाइम नहीं आता, परेशान हो गए हैं।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 15\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 52"}
{"text": "Complaint: मेरठ में पब्लिक ट्रांसपोर्ट बहुत कम है। ज्यादातर लोग निजी वाहन का इस्तेमाल करते हैं, जिससे जाम की स्थिति बनती है।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 22\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 79"}
{"text": "Complaint: वाराणसी में कचरा इकट्ठा करने का कोई ठोस इंतजाम नहीं है, सड़कें कचरे से भरी रहती हैं।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 17\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 67"}
{"text": "Complaint: अलीगढ़ में अपराध बहुत बढ़ गए हैं और पुलिस का कोई खास ध्यान नहीं है।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: डर\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 46"}
{"text": "Complaint: झांसी के सरकारी अस्पतालों में सुविधाओं की कमी है। इलाज के लिए पर्याप्त साधन नहीं मिलते।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 80"}
{"text": "Complaint: अलीगढ़ की सड़कों पर गड्ढे पड़े हुए हैं, जिससे वाहन चालकों को मुश्किल होती है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 9\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 70"}
{"text": "Complaint: कानपुर में बसों की कमी है, और जो आती हैं, वे भी काफी भीड़-भाड़ वाली होती हैं।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 23\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 92"}
{"text": "Complaint: लखनऊ में पानी की सप्लाई बहुत असमान रहती है। कई जगह तो दिन में पानी आता ही नहीं।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 15\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 67"}
{"text": "Complaint: बरेली में बिजली की समस्या बहुत बड़ी हो गई है। दिन में कई बार लाइट चली जाती है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: गुस्सा\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 2\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 92"}
{"text": "Complaint: फिरोजाबाद के सरकारी अस्पताल में उचित इलाज नहीं मिलता, और डॉक्टरों की कमी है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 50"}
{"text": "Complaint: मेरठ की सड़कों पर बहुत गड्ढे हो गए हैं, जिसके कारण दुर्घटनाएं होती हैं।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 17\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 35"}
{"text": "Complaint: बरेली में कचरे का सही तरीके से निस्तारण नहीं हो रहा, गली-गली कचरा पड़ा रहता है।", "target": "complaint_type: कचरा\ncategory: Sanitation\nemotion: घृणा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 7\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 61"}
{"text": "Complaint: कानपुर में पानी की सप्लाई बहुत कम है, और पानी का दबाव भी बहुत कमजोर है।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: निराशा\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 13\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 46"}
{"text": "Complaint: लखनऊ में पुलिस का ध्यान केवल बड़े शहरों में ही रहता है, छोटे इलाकों में कोई गश्त नहीं होती।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: निराशा\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 18\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 58"}
{"text": "Complaint: झांसी में सरकारी अस्पतालों में इलाज के लिए लंबी कतारें होती हैं और समय पर इलाज नहीं मिलता।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 57"}
{"text": "Complaint: गोरखपुर में पब्लिक ट्रांसपोर्ट की सुविधा बहुत कम है, इससे लोगों को बड़ी मुश्किल होती है।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 30\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 93"}
{"text": "Complaint: हाथरस की सड़कों पर कोई मरम्मत नहीं की जा रही। गड्ढे भरे हुए हैं, गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: नाराजगी\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 28\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 69"}
{"text": "Complaint: बरेली में जल आपूर्ति बिल्कुल नहीं है। पानी का टैंकर भी समय पर नहीं आता।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: गुस्सा\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 7\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 74"}
{"text": "Complaint: आगरा में बिजली की कटौती इतनी बढ़ गई है कि पूरा दिन बिना लाइट के ही गुजर जाता है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: निराशा\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 25\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 68"}
{"text": "Complaint: कानपुर के सरकारी अस्पताल में सुविधाओं का अभाव है, और डॉक्टर भी पर्याप्त नहीं हैं।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: चिंता\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 17\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 61"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 42"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 63"}
{"text": "Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 63"}
{"text": "Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 13\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 39"}
{"text": "Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 4\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 35"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 27\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 53"}
{"text": "Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 28\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 4"}
{"text": "Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 5\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 5"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 82"}
{"text": "Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 59"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 86"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 3\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 69"}
{"text": "Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 28\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 32"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 8\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 98"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 20\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 74"}
{"text": "Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 18\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 27"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 62"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 42"}
{"text": "Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 77"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 23\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 39"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 9\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 5"}
{"text": "Complaint: Kanpur mein hospitals mein treatment ki quality bilkul bekar ho gayi hai, bahut der tak wait karna padta hai.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 37"}
{"text": "Complaint: Agra ke main roads pe potholes hai jo kaafi dangerous hai, aur koi bhi repair ka kaam nahi ho raha hai.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 26\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 93"}
{"text": "Complaint: Moradabad mein paani ki supply kaafi irregular ho gayi hai. Humare ghar mein ek mahine se paani ka issue chal raha hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 13\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 60"}
{"text": "Complaint: Aligarh mein police ka response kaafi slow hai. Recently kuch logon ne mujhe darpoks kiya, par police ne koi action nahi liya.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Upset\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 83"}
{"text": "Complaint: Traffic signal kaam nahi karta, log apni marzi se gadi chalate hain.", "target": "complaint_type: Traffic\ncategory: nan\nemotion: Irritated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 19\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 10"}
{"text": "Complaint: Gali ke kone mein kachra pichle mahine se pada hai, safai kaam nahi ho raha.", "target": "complaint_type: Waste Management\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 18\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 86"}
{"text": "Complaint: Hospital mein dawaiyon ki kami ho gayi hai, emergency ka solution nahi mil raha.", "target": "complaint_type: Health\ncategory: nan\nemotion: Concerned\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 22\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 88"}
{"text": "Complaint: School ki fees bahut zyada ho gayi hai, students ko padhayi ka maza nahi aa raha.", "target": "complaint_type: Education\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 26\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 32"}
{"text": "Complaint: Raat ko ghar ke aas paas baar baar chori ho rahi hai, police kuch nahi kar rahi.", "target": "complaint_type: Crime\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 23\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 53"}
{"text": "Complaint: Sarkari kaam mein delay ho raha hai, bahut samay waste hota hai.", "target": "complaint_type: Public Services\ncategory: nan\nemotion: Disappointed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 8\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 32"}
{"text": "Complaint: Paani ka supply kisi time pe nahi hota, poore din ka schedule band ho jaata hai.", "target": "complaint_type: Water Supply\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 25\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 37"}
{"text": "Complaint: Bachpan se hi gunde gali mein ghoom rahe hain, koi action nahi liya jaa raha.", "target": "complaint_type: Crime\ncategory: nan\nemotion: Angry\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 7\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 97"}
{"text": "Complaint: Har sarkari kaam karte waqt paise ki maang hoti hai, kaise kaam karein?", "target": "complaint_type: Corruption\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 17\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 64"}
{"text": "Complaint: Gali mein baar baar aise log dikhaayi dete hain jo safe nahi lagte, dar lagta hai.", "target": "complaint_type: Crime\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 15\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 64"}
{"text": "Complaint: Raat ke samay choriyaan badh gayi hain, humare area mein kuch nahi ho raha.", "target": "complaint_type: Law & Order\ncategory: nan\nemotion: Helpless\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 18\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 45"}
{"text": "Complaint: Sadak ke kaam ki wajah se garmi mein pareshani ho rahi hai, dust sab jagah hai.", "target": "complaint_type: Infrastructure\ncategory: nan\nemotion: Irritated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 1\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 95"}
{"text": "Complaint: Gali mein kachra nahi uthta, gali ki safai ka koi dhyaan nahi rakha jaata.", "target": "complaint_type: Waste Management\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 20\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 74"}
{"text": "Complaint: Gali mein har waqt youth groups dikhaayi dete hain, dar lagta hai kuch ho na jaaye.", "target": "complaint_type: Crime\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 9\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 46"}
{"text": "Complaint: Water ka pressure itna kam ho gaya hai ki pyaas bujhana mushkil ho gaya hai.", "target": "complaint_type: Water Supply\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 15\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 52"}
{"text": "Complaint: Baar baar robbery aur fight ki reports sunne ko milti hain, security ko improve karo.", "target": "complaint_type: Law & Order\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 5\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 87"}
{"text": "Complaint: Road pe car ke signals nahi hote, har jagah traffic jam hota hai.", "target": "complaint_type: Traffic\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 26\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 95"}
{"text": "Complaint: Kuch hospitals mein basic medicines bhi available nahi hoti.", "target": "complaint_type: Health\ncategory: nan\nemotion: Concerned\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 7\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 38"}
{"text": "Complaint: Bijli kabhi bhi chalti rehti hai, din bhar kaam kaise karein?", "target": "complaint_type: Power Supply\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 30\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 16"}
{"text": "Complaint: Gunde har waqt gali mein ghoom rahe hain, police ko inform kiya tha lekin koi action nahi liya.", "target": "complaint_type: Crime\ncategory: nan\nemotion: Angry\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 23\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 14"}
{"text": "Complaint: School ke baad ghar jaate waqt zyada dar lagta hai, criminal activity badh gayi hai.", "target": "complaint_type: Crime\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 8\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 72"}
{"text": "Complaint: Paani ke time pe kaafi pareshani hoti hai, baar baar leakage hote hain.", "target": "complaint_type: Water Supply\ncategory: nan\nemotion: Annoyed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 12\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 32"}
{"text": "Complaint: Gali ke kone mein kaafi kachra pada hai, safai abhi tak nahi hui.", "target": "complaint_type: Waste Management\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 13\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 14"}
{"text": "Complaint: Sadak par parking ke liye jagah nahi milti, har time traffic jam lagta hai.", "target": "complaint_type: Traffic\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 17\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 51"}
{"text": "Complaint: Baar baar raat ko street lights band hoti hain, isse gunde kaafi zyada ho gaye hain.", "target": "complaint_type: Crime\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 26\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 63"}
{"text": "Complaint: School ka syllabus bahut zyada badh gaya hai, bachpan ka maza chala gaya.", "target": "complaint_type: Education\ncategory: nan\nemotion: Disappointed\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 26\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 11"}
{"text": "Complaint: Sarkari kaam karane ke liye har baar daam dena padta hai, kaise kaam ho sakta hai?", "target": "complaint_type: Corruption\ncategory: nan\nemotion: Angry\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 9\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 65"}
{"text": "Complaint: Sadak par har jagah gaddhe hain, chalna bilkul mushkil ho gaya hai.", "target": "complaint_type: Infrastructure\ncategory: nan\nemotion: Frustrated\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 28\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 90"}
{"text": "Complaint: Ab raat ko bahar jaana mushkil ho gaya hai, kahi bhi crime ho sakta hai.", "target": "complaint_type: Crime\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 11\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 49"}
{"text": "Complaint: Gali mein safai nahi ho rahi, har jagah gandagi bhari rehti hai.", "target": "complaint_type: Waste Management\ncategory: nan\nemotion: Disgusted\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 27\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 66"}
{"text": "Complaint: Gali mein har waqt log aise rehte hain jo aapko dekh kar dar dete hain.", "target": "complaint_type: Law & Order\ncategory: nan\nemotion: Fearful\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 8\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 96"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 8\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 93"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 73"}
{"text": "Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 68"}
{"text": "Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 3\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 66"}
{"text": "Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 23\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 37"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 19\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 57"}
{"text": "Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 27\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 40"}
{"text": "Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 24\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 60"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 47"}
{"text": "Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 17\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 46"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 23"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 19\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 87"}
{"text": "Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 12\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 52"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 16\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 20"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 15\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 52"}
{"text": "Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 8\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 3"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 79"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 14\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 47"}
{"text": "Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 73"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 13\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 69"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 16\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 65"}
{"text": "Complaint: Kanpur mein hospitals mein treatment ki quality bilkul bekar ho gayi hai, bahut der tak wait karna padta hai.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 7\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 39"}
{"text": "Complaint: Agra ke main roads pe potholes hai jo kaafi dangerous hai, aur koi bhi repair ka kaam nahi ho raha hai.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 1\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 65"}
{"text": "Complaint: Moradabad mein paani ki supply kaafi irregular ho gayi hai. Humare ghar mein ek mahine se paani ka issue chal raha hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 19\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 15"}
{"text": "Complaint: Aligarh mein police ka response kaafi slow hai. Recently kuch logon ne mujhe darpoks kiya, par police ne koi action nahi liya.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Upset\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 81"}
{"text": "Complaint: हमारे इलाके में अवैध निर्माण तेजी से हो रहा है। सरकार कुछ नहीं कर रही है, जिससे ट्रैफिक की समस्या बढ़ रही है।", "target": "complaint_type: अवैध निर्माण\ncategory: Urban Development\nemotion: गुस्सा\neconomicImpact: Decreased property values\nenvironmentalImpact: Loss of green spaces\nResolutionTime: 30\nrelatedPolicies: UP Urban Development Act 2016\nsubcategory: Illegal Construction\nurgencyLevel: High\ndepartmentAssigned: Urban Development Department\nestimated: 93"}
{"text": "Complaint: पानी की भारी किल्लत है। हमारे इलाके में पानी के टैंकर समय पर नहीं आते और जब आते हैं तो बहुत कम पानी मिलता है।", "target": "complaint_type: पानी की किल्लत\ncategory: Utilities\nemotion: चिंता\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 29"}
{"text": "Complaint: यहां रोजगार के कोई अवसर नहीं हैं। मैं कई महीनों से नौकरी की तलाश कर रहा हूँ, लेकिन कुछ नहीं मिल रहा।", "target": "complaint_type: रोजगार\ncategory: Employment\nemotion: निराशा\neconomicImpact: Decreased economic growth\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Employment Act 2017\nsubcategory: Job Opportunities\nurgencyLevel: High\ndepartmentAssigned: Employment Department\nestimated: 15"}
{"text": "Complaint: बिजली के बिल लगातार बढ़ते जा रहे हैं, जबकि सप्लाई ठीक से नहीं होती। हमें सही बिल नहीं मिलता और अक्सर अधिक बिल आता है।", "target": "complaint_type: बिजली की दरें\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Increased electricity costs\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 83"}
{"text": "Complaint: हमारे इलाके की सड़कें बहुत खराब हो गई हैं। गड्ढों में गाड़ियाँ गिर जाती हैं और दुर्घटनाएं होती हैं।", "target": "complaint_type: सड़कें खराब\ncategory: Infrastructure\nemotion: गुस्सा\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 6\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 13"}
{"text": "Complaint: हमारे इलाके में बढ़ती अपराध दर के बावजूद पुलिस कुछ नहीं कर रही है। हमें खुद अपनी सुरक्षा करनी पड़ती है।", "target": "complaint_type: पुलिस की लापरवाही\ncategory: Law Enforcement\nemotion: नाराजगी\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 69"}
{"text": "Complaint: कचरा उठाने की कोई व्यवस्था नहीं है, जिससे इलाके में गंदगी फैल रही है और पर्यावरण प्रदूषित हो रहा है।", "target": "complaint_type: कचरा प्रबंधन\ncategory: Sanitation\nemotion: नाराजगी\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 26\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 67"}
{"text": "Complaint: बाजार में सामान की कीमतें बहुत अधिक हैं, और दुकानदार भी मोल-भाव करते हैं। प्रशासन इस पर ध्यान नहीं दे रहा है।", "target": "complaint_type: बाजार में भ्रष्टाचार\ncategory: Consumer Rights\nemotion: नाराजगी\neconomicImpact: Decreased consumer spending\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Consumer Protection Act 2019\nsubcategory: Market Regulation\nurgencyLevel: High\ndepartmentAssigned: Consumer Affairs Department\nestimated: 90"}
{"text": "Complaint: हमारे क्षेत्र में पानी की सप्लाई बहुत गंदी होती है। पानी में गंदगी और मच्छर के लार्वा होते हैं, जो बीमारी फैला रहे हैं।", "target": "complaint_type: पानी की सफाई\ncategory: Utilities\nemotion: चिंता\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Water contamination\nResolutionTime: 9\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 59"}
{"text": "Complaint: सड़क पर ट्रैफिक की समस्या बहुत बढ़ गई है। बसों और ऑटो की संख्या कम है, जिससे यात्रा करना मुश्किल हो गया है।", "target": "complaint_type: सड़क परिवहन\ncategory: Transportation\nemotion: गुस्सा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 26\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 29"}
{"text": "Complaint: स्कूलों में शिक्षा की गुणवत्ता बहुत खराब हो गई है। शिक्षकों की अनुपस्थिति और पुराने पाठ्यक्रम से बच्चों का भविष्य प्रभावित हो रहा है।", "target": "complaint_type: शिक्षा की गुणवत्ता\ncategory: Education\nemotion: निराशा\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 61"}
{"text": "Complaint: हमारे इलाके में अपराध बढ़ते जा रहे हैं। पुलिस कार्रवाई नहीं करती और अपराधियों को सजा नहीं मिलती।", "target": "complaint_type: कानून व्यवस्था\ncategory: Law Enforcement\nemotion: डर\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 11\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 75"}
{"text": "Complaint: हमारे इलाके में सड़क दुर्घटनाएं लगातार हो रही हैं, और प्रशासन इस पर कोई ठोस कदम नहीं उठा रहा है।", "target": "complaint_type: सड़क दुर्घटनाएं\ncategory: Infrastructure\nemotion: चिंता\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 29\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 30"}
{"text": "Complaint: हमारे क्षेत्र में नौकरी की कोई वैध व्यवस्था नहीं है। युवा वर्ग रोजगार की तलाश में बहुत परेशान है।", "target": "complaint_type: नौकरी की समस्या\ncategory: Employment\nemotion: निराशा\neconomicImpact: Decreased economic growth\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Employment Act 2017\nsubcategory: Job Opportunities\nurgencyLevel: High\ndepartmentAssigned: Employment Department\nestimated: 96"}
{"text": "Complaint: राशन कार्ड के लिए हमें महीनों तक इंतजार करना पड़ता है, और कभी-कभी कार्ड मिलने में भी दिक्कतें आती हैं।", "target": "complaint_type: राशन कार्ड की समस्या\ncategory: Social Welfare\nemotion: नाराजगी\neconomicImpact: Financial burden on residents\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Food Security Act 2013\nsubcategory: Ration Card Distribution\nurgencyLevel: High\ndepartmentAssigned: Food and Civil Supplies Department\nestimated: 92"}
{"text": "Complaint: पेट्रोल और डीजल की कीमतें आसमान छू रही हैं, जिससे यात्री और आम आदमी दोनों परेशान हैं।", "target": "complaint_type: पेट्रोल-डीजल की कीमतें\ncategory: Economy\nemotion: नाराजगी\neconomicImpact: Decreased consumer spending\nenvironmentalImpact: Increased pollution\nResolutionTime: 28\nrelatedPolicies: UP Fuel Price Regulation Act 2018\nsubcategory: Fuel Prices\nurgencyLevel: High\ndepartmentAssigned: Energy Department\nestimated: 62"}
{"text": "Complaint: हमारे इलाके में बुनियादी ढांचे की कमी है, जैसे कि सीवर, सड़कें, और स्वच्छता की कोई सुविधा नहीं है।", "target": "complaint_type: संरचना की कमी\ncategory: Urban Development\nemotion: निराशा\neconomicImpact: Decreased property values\nenvironmentalImpact: Pollution and health hazards\nResolutionTime: 27\nrelatedPolicies: UP Urban Development Act 2016\nsubcategory: Infrastructure\nurgencyLevel: High\ndepartmentAssigned: Urban Development Department\nestimated: 72"}
{"text": "Complaint: हमारे इलाके में महिलाओं की सुरक्षा को लेकर कोई ठोस कदम नहीं उठाए जा रहे। सड़कें सुनसान रहती हैं और पुलिस का कोई भी ध्यान नहीं है।", "target": "complaint_type: महिला सुरक्षा\ncategory: Law Enforcement\nemotion: डर\neconomicImpact: Decreased economic participation of women\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Women Safety Act 2018\nsubcategory: Women Safety\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 70"}
{"text": "Complaint: स्वच्छता अभियान सिर्फ कागजों तक ही सीमित है, जमीन पर इसका कोई असर नहीं हो रहा है। इलाके में कचरा पड़ा रहता है।", "target": "complaint_type: स्वच्छता अभियान\ncategory: Sanitation\nemotion: नाराजगी\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 21\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 58"}
{"text": "Complaint: लखनऊ में ट्रेन सुविधा बहुत खराब हो गई है। ट्रेनों में भीड़ बहुत होती है और ट्रेन समय पर नहीं चलती।", "target": "complaint_type: ट्रेन की सुविधा\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 17\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Train Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 1"}
{"text": "Complaint: बैंक में कर्मचारियों की कमी है। कस्टमर सर्विस खराब है और लंबी लाइनों के कारण समय बर्बाद होता है।", "target": "complaint_type: बैंकिंग सेवाएं\ncategory: Finance\nemotion: नाराजगी\neconomicImpact: Loss of productivity\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Banking Services Act 2017\nsubcategory: Banking Services\nurgencyLevel: Medium\ndepartmentAssigned: Finance Department\nestimated: 69"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 91"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 74"}
{"text": "Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 86"}
{"text": "Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 17\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 25"}
{"text": "Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 19\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 92"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 15\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 76"}
{"text": "Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 26\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 52"}
{"text": "Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 17\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 90"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 70"}
{"text": "Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 38"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 68"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 15\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 22"}
{"text": "Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 14\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 30"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 20\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 55"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 19\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 30"}
{"text": "Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 15\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 31"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 3"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 3"}
{"text": "Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 12"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 12\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 79"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 21\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 32"}
{"text": "Complaint: Kanpur mein hospitals mein treatment ki quality bilkul bekar ho gayi hai, bahut der tak wait karna padta hai.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 24"}
{"text": "Complaint: Agra ke main roads pe potholes hai jo kaafi dangerous hai, aur koi bhi repair ka kaam nahi ho raha hai.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 3\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 62"}
{"text": "Complaint: Moradabad mein paani ki supply kaafi irregular ho gayi hai. Humare ghar mein ek mahine se paani ka issue chal raha hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 17\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 75"}
{"text": "Complaint: Aligarh mein police ka response kaafi slow hai. Recently kuch logon ne mujhe darpoks kiya, par police ne koi action nahi liya.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Upset\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 83"}
{"text": "Complaint: Our water supply is always interrupted, and sometimes we don’t get water for days. This needs to be resolved immediately.", "target": "complaint_type: Water Supply Issue\ncategory: Utilities\nemotion: Irritation\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 12\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 55"}
{"text": "Complaint: Lucknow’s roads are always packed with traffic. It's especially worse during rush hours, and it’s taking up too much of my time.", "target": "complaint_type: Traffic Congestion\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 18\nrelatedPolicies: UP Traffic Management Act 2018\nsubcategory: Traffic Management\nurgencyLevel: High\ndepartmentAssigned: Traffic Department\nestimated: 78"}
{"text": "Complaint: Every monsoon, my house gets flooded. The authorities haven’t fixed the drainage system yet, which worsens the situation every year.", "target": "complaint_type: Flooding\ncategory: Infrastructure\nemotion: Fear\neconomicImpact: Increased repair and relocation costs\nenvironmentalImpact: Water contamination and soil erosion\nResolutionTime: 21\nrelatedPolicies: UP Flood Management Act 2017\nsubcategory: Flood Control\nurgencyLevel: High\ndepartmentAssigned: Flood Control Department\nestimated: 13"}
{"text": "Complaint: The water supplied in my area is contaminated. We are forced to buy bottled water, which is becoming very expensive.", "target": "complaint_type: Water Pollution\ncategory: Utilities\nemotion: Concern\neconomicImpact: Increased healthcare and bottled water costs\nenvironmentalImpact: Plastic waste from bottled water\nResolutionTime: 22\nrelatedPolicies: UP Water Quality Act 2016\nsubcategory: Water Quality\nurgencyLevel: High\ndepartmentAssigned: Water Quality Department\nestimated: 61"}
{"text": "Complaint: The public toilets in our area are always dirty and unusable. This is a major hygiene concern.", "target": "complaint_type: Public Toilets\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 25\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Toilets\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 41"}
{"text": "Complaint: There are no road safety measures in our area. The roads are narrow, and there are no signages, which makes it dangerous for pedestrians and drivers.", "target": "complaint_type: Road Safety\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair and medical costs\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Road Safety Act 2017\nsubcategory: Road Safety\nurgencyLevel: High\ndepartmentAssigned: Road Safety Department\nestimated: 36"}
{"text": "Complaint: The sanitation services are terrible. The garbage piles up for days, and it affects the whole neighborhood.", "target": "complaint_type: Sanitation\ncategory: Sanitation\nemotion: Anger\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 11\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 76"}
{"text": "Complaint: The government hospitals are understaffed and lack basic facilities. I had to take my wife to a private hospital for treatment.", "target": "complaint_type: Health Facilities\ncategory: Healthcare\nemotion: Disappointment\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 11\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 26"}
{"text": "Complaint: The police and government offices are full of corruption. I had to pay a bribe for a simple license renewal process.", "target": "complaint_type: Corruption\ncategory: Governance\nemotion: Frustration\neconomicImpact: Increased costs due to bribes\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Anti-Corruption Act 2016\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Department\nestimated: 52"}
{"text": "Complaint: We face severe water scarcity in our area. The water tanker doesn't arrive on time, and the available water is not enough for the whole family.", "target": "complaint_type: Water Scarcity\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 10\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 14"}
{"text": "Complaint: The street lights in our locality are not working properly. It’s unsafe to walk after dark, especially for women and children.", "target": "complaint_type: Street Lighting\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Increased security costs\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Street Lighting Act 2017\nsubcategory: Street Lighting\nurgencyLevel: High\ndepartmentAssigned: Street Lighting Department\nestimated: 61"}
{"text": "Complaint: There is constant noise pollution in Noida, especially from construction sites and honking cars. It’s hard to concentrate on work or rest.", "target": "complaint_type: Noise Pollution\ncategory: Environment\nemotion: Annoyance\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Noise pollution\nResolutionTime: 9\nrelatedPolicies: UP Noise Pollution Act 2016\nsubcategory: Noise Control\nurgencyLevel: High\ndepartmentAssigned: Environment Department\nestimated: 30"}
{"text": "Complaint: Public transport is unreliable here. The buses are late, and there are no fixed schedules, which makes commuting a hassle.", "target": "complaint_type: Unreliable Public Transport\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 19\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 6"}
{"text": "Complaint: Illegal encroachments are happening in my locality. Shops and kiosks are built on footpaths, blocking pathways for pedestrians.", "target": "complaint_type: Illegal Encroachment\ncategory: Governance\nemotion: Anger\neconomicImpact: Loss of business for legal shops\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Encroachment Control Act 2017\nsubcategory: Encroachment Control\nurgencyLevel: High\ndepartmentAssigned: Encroachment Control Department\nestimated: 80"}
{"text": "Complaint: The hospitals in Agra are overcrowded, and there is a lack of proper medical attention. It takes hours to get even a basic consultation.", "target": "complaint_type: Overcrowded Hospitals\ncategory: Healthcare\nemotion: Frustration\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 11"}
{"text": "Complaint: The internet connectivity in my area is very poor. I can't even complete basic tasks like attending online meetings without interruptions.", "target": "complaint_type: Internet Connectivity\ncategory: Utilities\nemotion: Irritation\neconomicImpact: Increased costs for alternative internet solutions\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Internet Connectivity Act 2018\nsubcategory: Internet Services\nurgencyLevel: High\ndepartmentAssigned: Internet Services Department\nestimated: 12"}
{"text": "Complaint: The buses in Bareilly are very few and always overcrowded. We need more buses on the routes to ease the travel burden.", "target": "complaint_type: Public Transport\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 15\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 28"}
{"text": "Complaint: The ration shops are selling food at higher rates and giving poor quality items. This corruption needs to stop immediately.", "target": "complaint_type: Corruption in Ration Shops\ncategory: Governance\nemotion: Anger\neconomicImpact: Increased costs due to corruption\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Anti-Corruption Act 2016\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Department\nestimated: 54"}
{"text": "Complaint: There are no proper parks or recreational spaces in Lucknow for children to play. The ones that do exist are poorly maintained.", "target": "complaint_type: Lack of Public Parks\ncategory: Infrastructure\nemotion: Disappointment\neconomicImpact: Increased costs for private recreational activities\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Parks and Recreation Act 2017\nsubcategory: Public Parks\nurgencyLevel: High\ndepartmentAssigned: Parks and Recreation Department\nestimated: 1"}
{"text": "Complaint: There are no public toilets in my locality, and this is a big problem, especially for women. We need proper sanitation facilities.", "target": "complaint_type: No Public Toilets\ncategory: Sanitation\nemotion: Anger\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 6\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Toilets\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 41"}
{"text": "Complaint: The schools in our area are overcrowded, and students don't get enough attention from teachers. Education quality is suffering.", "target": "complaint_type: Overcrowded Schools\ncategory: Education\nemotion: Frustration\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 36"}
{"text": "Complaint: The roads in my area are in very bad condition. Potholes everywhere are damaging our vehicles and causing accidents.", "target": "complaint_type: Poor Road Conditions\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 7\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 14"}
{"text": "Complaint: We are facing a severe shortage of drinking water. The water we get is polluted, and the government has not done anything to address this.", "target": "complaint_type: Lack of Drinking Water\ncategory: Utilities\nemotion: Concern\neconomicImpact: Increased healthcare and bottled water costs\nenvironmentalImpact: Plastic waste from bottled water\nResolutionTime: 14\nrelatedPolicies: UP Water Quality Act 2016\nsubcategory: Water Quality\nurgencyLevel: High\ndepartmentAssigned: Water Quality Department\nestimated: 17"}
{"text": "Complaint: The power cuts in Kanpur are unbearable, especially during summer. We are left in the dark for hours without any updates.", "target": "complaint_type: Power Cut\ncategory: Utilities\nemotion: Anger\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 9\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 86"}
{"text": "Complaint: Government hospitals are overcrowded, and there are long waiting times for even the most basic treatments.", "target": "complaint_type: Overcrowded Hospitals\ncategory: Healthcare\nemotion: Frustration\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 47"}
{"text": "Complaint: Lucknow’s roads are always jammed. It takes hours to reach even short distances due to the constant traffic.", "target": "complaint_type: Traffic Jams\ncategory: Transportation\nemotion: Irritation\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 22\nrelatedPolicies: UP Traffic Management Act 2018\nsubcategory: Traffic Management\nurgencyLevel: High\ndepartmentAssigned: Traffic Department\nestimated: 42"}
{"text": "Complaint: There is a rise in crimes such as theft and chain snatching in my locality. We don't feel safe walking on the streets anymore.", "target": "complaint_type: Crime\ncategory: Law Enforcement\nemotion: Fear\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 7\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 33"}
{"text": "Complaint: The public transport system in Varanasi is extremely unreliable. Buses and autos are always late, making it difficult to commute.", "target": "complaint_type: Unavailability of Public Transport\ncategory: Transportation\nemotion: Disappointment\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 8\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 48"}
{"text": "Complaint: Whenever it rains, the roads in our area get flooded, and it takes days for the water to drain out.", "target": "complaint_type: Waterlogging\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Increased repair and relocation costs\nenvironmentalImpact: Water contamination and soil erosion\nResolutionTime: 27\nrelatedPolicies: UP Flood Management Act 2017\nsubcategory: Flood Control\nurgencyLevel: High\ndepartmentAssigned: Flood Control Department\nestimated: 44"}
{"text": "Complaint: I had to bribe a government official to get my ration card. Corruption is rampant, and the authorities don't seem to care.", "target": "complaint_type: Corruption\ncategory: Governance\nemotion: Disappointment\neconomicImpact: Increased costs due to bribes\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Anti-Corruption Act 2016\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Department\nestimated: 42"}
{"text": "Complaint: The sanitation in my locality is extremely poor. The garbage is not collected on time, and the streets are always littered.", "target": "complaint_type: Sanitation Problems\ncategory: Sanitation\nemotion: Anger\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 7\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 9"}
{"text": "Complaint: The drainage system in Noida is inadequate. During the rainy season, the streets get flooded, causing a lot of inconvenience.", "target": "complaint_type: Poor Drainage System\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Increased repair and relocation costs\nenvironmentalImpact: Water contamination and soil erosion\nResolutionTime: 9\nrelatedPolicies: UP Flood Management Act 2017\nsubcategory: Flood Control\nurgencyLevel: High\ndepartmentAssigned: Flood Control Department\nestimated: 16"}
{"text": "Complaint: There are no public parks in our locality. It’s hard to find a place for kids to play, and adults have no place to relax.", "target": "complaint_type: Lack of Parks\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Increased costs for private recreational activities\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Parks and Recreation Act 2017\nsubcategory: Public Parks\nurgencyLevel: High\ndepartmentAssigned: Parks and Recreation Department\nestimated: 88"}
{"text": "Complaint: There are no job opportunities here. I’ve been looking for work for months but can’t find anything suitable.", "target": "complaint_type: Lack of Employment Opportunities\ncategory: Economy\nemotion: Helplessness\neconomicImpact: Loss of income\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Employment Act 2016\nsubcategory: Employment\nurgencyLevel: High\ndepartmentAssigned: Employment Department\nestimated: 1"}
{"text": "Complaint: There are no good schools in my area. The ones available have poor facilities, and the teachers are not qualified.", "target": "complaint_type: Lack of Schools\ncategory: Education\nemotion: Disappointment\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 15\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 19"}
{"text": "Complaint: The potholes on the roads are so deep that they damage vehicles and cause accidents. The authorities are not taking any action.", "target": "complaint_type: Potholes\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 12\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 70"}
{"text": "Complaint: The prices of daily essentials like vegetables and fuel have gone up drastically. This is putting a lot of pressure on our monthly budget.", "target": "complaint_type: High Prices of Essentials\ncategory: Economy\nemotion: Concern\neconomicImpact: Financial strain on households\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Price Control Act 2016\nsubcategory: Price Control\nurgencyLevel: High\ndepartmentAssigned: Price Control Department\nestimated: 60"}
{"text": "Complaint: हमारे इलाके में लगातार बिजली जाती रहती है, जिससे हमारी दिनचर्या बहुत प्रभावित होती है।", "target": "complaint_type: बिजली की समस्या\ncategory: Utilities\nemotion: नाराजगी\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 10\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 60"}
{"text": "Complaint: हमारे क्षेत्र में गंदगी बहुत फैली हुई है। सफाईकर्मी समय पर काम नहीं करते हैं, जिससे इलाके में बदबू फैलती है।", "target": "complaint_type: सफाई व्यवस्था\ncategory: Sanitation\nemotion: गुस्सा\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 26\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 76"}
{"text": "Complaint: हमारे शहर में सरकारी अस्पतालों में चिकित्सक और आवश्यक सुविधाओं की भारी कमी है। इलाज के लिए हमें प्राइवेट अस्पताल जाना पड़ता है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: चिंता\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 71"}
{"text": "Complaint: किसानों को उपज का उचित मूल्य नहीं मिलता। यहां तक कि सरकारी मंडियों में भी भ्रष्टाचार है।", "target": "complaint_type: किसान समस्या\ncategory: Agriculture\nemotion: निराशा\neconomicImpact: Loss of income for farmers\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Agriculture Act 2016\nsubcategory: Farmer Issues\nurgencyLevel: High\ndepartmentAssigned: Agriculture Department\nestimated: 100"}
{"text": "Complaint: थोड़ी सी बारिश होते ही सड़कें जलमग्न हो जाती हैं। चलना मुश्किल हो जाता है!", "target": "complaint_type: जलभराव\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 28\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 22"}
{"text": "Complaint: हमारे क्षेत्र में सार्वजनिक शौचालय गंदे और बदबूदार हैं। इन्हें साफ नहीं किया जाता।", "target": "complaint_type: स्वच्छता\ncategory: nan\nemotion: शर्मिंदा\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 21\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 87"}
{"text": "Complaint: हमारे इलाके में पानी की आपूर्ति बहुत खराब है। पानी गंदा और असुरक्षित है।", "target": "complaint_type: जल आपूर्ति\ncategory: nan\nemotion: चिंतित\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 29\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 43"}
{"text": "Complaint: सड़कों की हालत इतनी खराब है कि गाड़ी चलाना असंभव हो गया है। पथरीले रास्ते और गड्ढे हैं!", "target": "complaint_type: सड़कें\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 6\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 10"}
{"text": "Complaint: सरकारी दफ्तरों में बिना पैसे दिए काम नहीं होता। यह भ्रष्टाचार हर जगह फैला हुआ है!", "target": "complaint_type: भ्रष्टाचार\ncategory: nan\nemotion: गुस्सा\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 27\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 90"}
{"text": "Complaint: स्थानीय ट्रेनों की समय पर कोई गारंटी नहीं होती। ट्रेनों का आना बहुत लेट होता है, और फिर भी भीड़ होती है।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: nan\nemotion: चिढ़ी हुई\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 21\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 46"}
{"text": "Complaint: हमारे सरकारी अस्पतालों में चिकित्सा उपकरणों की कमी है और डॉक्टरों की संख्या भी बहुत कम है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 26\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 40"}
{"text": "Complaint: बिजली के कटने की समस्या बहुत बढ़ गई है, और जब बिजली आती है तो वोल्टेज बहुत कम होता है।", "target": "complaint_type: बिजली\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 22\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 17"}
{"text": "Complaint: हमारे इलाके में चोरियों के मामले बढ़ गए हैं। रात के वक्त बाहर जाना डरावना हो गया है।", "target": "complaint_type: अपराध\ncategory: nan\nemotion: डरी हुई\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 15\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 66"}
{"text": "Complaint: कचरा इकट्ठा करने का काम नियमित नहीं होता। सड़क पर कचरा पड़ा रहता है और बदबू फैलती है।", "target": "complaint_type: कचरा प्रबंधन\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 27\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 52"}
{"text": "Complaint: हमारे इलाके में गंदा पानी आता है। इसे पीने से तबियत खराब हो जाती है।", "target": "complaint_type: पानी की समस्या\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 27\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 7"}
{"text": "Complaint: सड़कों पर गड्ढे हैं, जिससे गाड़ी चलाना बहुत मुश्किल हो गया है। कई बार गाड़ी पलटने का डर होता है।", "target": "complaint_type: सड़कें\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 23\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 98"}
{"text": "Complaint: सड़क पर गड्ढे होने के कारण आए दिन दुर्घटनाएं होती रहती हैं।", "target": "complaint_type: सड़क दुर्घटनाएं\ncategory: nan\nemotion: चिंतित\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 17\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 58"}
{"text": "Complaint: बारिश में सड़कों पर पानी भर जाता है, जिससे आने-जाने में मुश्किल होती है।", "target": "complaint_type: जलभराव\ncategory: nan\nemotion: गुस्सा\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 17\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 13"}
{"text": "Complaint: पानी की आपूर्ति बहुत ही खराब है, कभी पूरी तरह से पानी नहीं आता।", "target": "complaint_type: पानी की समस्या\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 6\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 64"}
{"text": "Complaint: हमारे सरकारी अस्पतालों में कोई अच्छा इलाज नहीं मिलता। डॉक्टरों की बहुत कमी है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 22\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 28"}
{"text": "Complaint: सरकारी दफ्तरों में बिना रिश्वत के कोई काम नहीं होता।", "target": "complaint_type: भ्रष्टाचार\ncategory: nan\nemotion: गुस्सा\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 10\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 85"}
{"text": "Complaint: बसों में बहुत भीड़ होती है और समय पर नहीं आतीं।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 9\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 56"}
{"text": "Complaint: हमारे इलाके में कचरा हर जगह फैला रहता है, सफाई के कोई इंतजाम नहीं हैं।", "target": "complaint_type: स्वच्छता\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 29\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 3"}
{"text": "Complaint: बिजली की कटौती बहुत ज्यादा हो रही है, खासकर गर्मी में यह बहुत परेशानी देती है।", "target": "complaint_type: बिजली की समस्या\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 24\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 40"}
{"text": "Complaint: हमारे इलाके में पानी की बहुत कमी हो गई है, अक्सर पानी नहीं आता।", "target": "complaint_type: जल आपूर्ति\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 28\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 11"}
{"text": "Complaint: पुलिस के लोग सही तरीके से कार्रवाई नहीं करते, अपराधियों को बचाते हैं।", "target": "complaint_type: पुलिस की कार्रवाई\ncategory: nan\nemotion: गुस्सा\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 20\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 31"}
{"text": "Complaint: सड़कों की हालत बहुत खराब है, गड्ढों के कारण दुर्घटनाएं होती रहती हैं।", "target": "complaint_type: सड़क की स्थिति\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 2\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 59"}
{"text": "Complaint: सरकारी अस्पतालों में इलाज की कोई व्यवस्था नहीं है। निजी अस्पतालों में बहुत महंगा इलाज होता है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: nan\nemotion: चिंतित\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 25\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 41"}
{"text": "Complaint: हमारे इलाके में चोरियां बहुत बढ़ गई हैं। पुलिस कोई कार्रवाई नहीं करती।", "target": "complaint_type: अपराध\ncategory: nan\nemotion: डरा हुआ\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 2\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 80"}
{"text": "Complaint: हमारे मोहल्ले में सफाई नहीं होती। गंदगी हर जगह फैली रहती है।", "target": "complaint_type: स्वच्छता\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 7\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 12"}
{"text": "Complaint: बिजली की कटौती बहुत ज्यादा होती है। यह गर्मी के मौसम में खासकर और भी कठिन हो जाती है।", "target": "complaint_type: बिजली की समस्या\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 13\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 29"}
{"text": "Complaint: हमारे इलाके में पानी की बहुत कमी हो रही है। जल आपूर्ति का कोई ठोस उपाय नहीं है।", "target": "complaint_type: पानी की समस्या\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 2\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 99"}
{"text": "Complaint: सड़कों की हालत बहुत खराब है, यहां गड्ढों की वजह से गाड़ी चलाना मुश्किल हो जाता है।", "target": "complaint_type: सड़क की स्थिति\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 28\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 80"}
{"text": "Complaint: बसों में बहुत भीड़ होती है, सफर करना बहुत कठिन हो गया है।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 13\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 30"}
{"text": "Complaint: सरकारी अस्पतालों में कोई सुविधा नहीं है। डॉक्टरों की कमी है, इलाज नहीं हो पाता।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: nan\nemotion: गुस्सा\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 3\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 86"}
{"text": "Complaint: सड़कों पर गड्ढे हैं और वाहन चलाना बहुत कठिन हो जाता है।", "target": "complaint_type: सड़क की स्थिति\ncategory: nan\nemotion: चिढ़ी हुई\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 30\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 46"}
{"text": "Complaint: हमारे इलाके में कचरा बहुत फैलता है। सफाई की कोई व्यवस्था नहीं है।", "target": "complaint_type: कचरा प्रबंधन\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 16\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 44"}
{"text": "Complaint: हमारे मोहल्ले में कचरा उठाने की कोई नियमित व्यवस्था नहीं है।", "target": "complaint_type: स्वच्छता\ncategory: nan\nemotion: गुस्सा\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 7\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 43"}
{"text": "Complaint: हमारे इलाके में अस्पतालों की स्थिति बहुत खराब है। कोई इलाज नहीं मिलता।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 10\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 93"}
{"text": "Complaint: हमारी सड़कों की हालत बहुत खराब हो गई है। गड्ढे भरे हुए हैं।", "target": "complaint_type: सड़क की स्थिति\ncategory: nan\nemotion: चिढ़ी हुई\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 25\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 63"}
{"text": "Complaint: हमारे इलाके में पानी की सप्लाई नियमित नहीं है। कई बार पानी पूरी तरह से बंद हो जाता है।", "target": "complaint_type: पानी की समस्या\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 20\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 18"}
{"text": "Complaint: हमारे इलाके में महिलाओं के खिलाफ अपराध बढ़ गए हैं। पुलिस कोई कार्रवाई नहीं करती।", "target": "complaint_type: अपराध\ncategory: nan\nemotion: डरी हुई\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 11\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 65"}
{"text": "Complaint: बसों का समय बहुत अनियमित है। कभी भी नहीं आतीं।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 22\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 91"}
{"text": "Complaint: हमारे इलाके में कोई अच्छे अस्पताल नहीं हैं। इलाज के लिए बहुत दूर जाना पड़ता है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: nan\nemotion: निराश\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 13\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 69"}
{"text": "Complaint: हमारे इलाके में पानी की बहुत कमी हो गई है, और कभी-कभी कई दिन तक पानी नहीं आता।", "target": "complaint_type: जल आपूर्ति\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 21\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 45"}
{"text": "Complaint: हमारे इलाके में सफाई का कोई ध्यान नहीं दिया जाता। गंदगी हर जगह फैली रहती है।", "target": "complaint_type: स्वच्छता\ncategory: nan\nemotion: चिंतित\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 21\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 99"}
{"text": "Complaint: सड़कें बहुत खराब हो गई हैं, गड्ढों के कारण गाड़ी चलाना मुश्किल हो जाता है।", "target": "complaint_type: सड़क की स्थिति\ncategory: nan\nemotion: गुस्सा\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 14\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 17"}
{"text": "Complaint: बिजली की आपूर्ति बहुत खराब है, खासकर रात के समय कई घंटों तक बिजली नहीं आती।", "target": "complaint_type: बिजली की समस्या\ncategory: nan\nemotion: नाराज\neconomicImpact: nan\nenvironmentalImpact: nan\nResolutionTime: 25\nrelatedPolicies: nan\nsubcategory: nan\nurgencyLevel: nan\ndepartmentAssigned: nan\nestimated: 56"}
{"text": "Complaint: सरकारी अस्पतालों में मरीजों को इलाज देने की कोई व्यवस्था नहीं है। डॉक्टर भी बुरी हालत में हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 63"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई कार्रवाई नहीं करती। अपराध बढ़ते जा रहे हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 22"}
{"text": "Complaint: स्कूलों में शिक्षकों की बहुत कमी है और जो शिक्षक हैं, उनका बच्चों के प्रति कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 18\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 14"}
{"text": "Complaint: पानी की सप्लाई कई बार नहीं आती। पानी का दबाव भी बहुत कम रहता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 3\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 29"}
{"text": "Complaint: बिजली की कटौती से हम सभी परेशान हो गए हैं। कई बार दिनभर बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 12\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 16"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 27\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 81"}
{"text": "Complaint: सड़कों पर गड्ढे और टूटी-फूटी सड़कें बहुत बढ़ गई हैं। यह दुर्घटनाओं का कारण बन रही हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 8\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 82"}
{"text": "Complaint: बसों की कमी है। लंबा इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 28\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 45"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है और मरीजों को ठीक से इलाज नहीं मिल पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 46"}
{"text": "Complaint: पुलिस का रवैया बहुत ही खराब है। कोई भी शिकायत सुनी नहीं जाती।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 9"}
{"text": "Complaint: स्कूलों में पढ़ाई का स्तर बहुत खराब है। शिक्षक बच्चों को ठीक से पढ़ाने के बजाय अपनी छुट्टियां लेते रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 15"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर रहती है। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 26\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 37"}
{"text": "Complaint: बिजली की समस्याएं और बढ़ रही हैं। गर्मी में बिजली के बिना रहना बहुत कठिन हो जाता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 7\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 88"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी कभी भी समय पर नहीं आती। कूड़ा सड़कों पर पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 3\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 34"}
{"text": "Complaint: सड़कें खस्ता हालत में हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 17\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 87"}
{"text": "Complaint: बसों की हालत बहुत खराब हो गई है। सीटें भी बहुत गंदी रहती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 7\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 18"}
{"text": "Complaint: सरकारी अस्पतालों में दवाइयों की कमी और डॉक्टरों की अनुपस्थिति से मरीजों को बहुत तकलीफ होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 10\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 72"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कार्रवाई नहीं करती। स्थिति और भी बिगड़ रही है।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 38"}
{"text": "Complaint: स्कूलों में बच्चों को सही शिक्षा नहीं मिल रही। बहुत सी चीजें जो जीवन के लिए जरूरी हैं, वो भी नहीं सिखाई जातीं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 81"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 28\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 6"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती बहुत बढ़ गई है। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 20\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 13"}
{"text": "Complaint: Kanpur mein hospitals mein treatment ki quality bilkul bekar ho gayi hai, bahut der tak wait karna padta hai.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 1\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 10"}
{"text": "Complaint: Agra ke main roads pe potholes hai jo kaafi dangerous hai, aur koi bhi repair ka kaam nahi ho raha hai.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Angry\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 23\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 26"}
{"text": "Complaint: Moradabad mein paani ki supply kaafi irregular ho gayi hai. Humare ghar mein ek mahine se paani ka issue chal raha hai.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 4\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 69"}
{"text": "Complaint: Aligarh mein police ka response kaafi slow hai. Recently kuch logon ne mujhe darpoks kiya, par police ne koi action nahi liya.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Upset\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 49"}
{"text": "Complaint: Pehle toh paani ka quality itna bekar hai ki peene layak nahi hai. Agra mein paani peena kaise ho sakta hai?", "target": "complaint_type: Water Quality\ncategory: जल आपूर्ति\nemotion: Frustrated\neconomicImpact: मध्यम - पीने के पानी पर अतिरिक्त खर्च\nenvironmentalImpact: मध्यम - जल स्रोतों का प्रदूषण\nResolutionTime: 27\nrelatedPolicies: ['जल शुद्धिकरण मानक', 'जल गुणवत्ता नियम']\nsubcategory: जल गुणवत्ता\nurgencyLevel: उच्च\ndepartmentAssigned: जल विभाग\nestimated: 71"}
{"text": "Complaint: Lucknow ke government hospital mein facilities bilkul khatam ho gayi hain. Doctor bhi properly available nahi hain!", "target": "complaint_type: Health Services\ncategory: स्वास्थ्य\nemotion: Angry\neconomicImpact: उच्च - निजी अस्पतालों पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 16\nrelatedPolicies: ['सार्वजनिक स्वास्थ्य नीति', 'अस्पताल प्रबंधन नियम']\nsubcategory: चिकित्सा सेवाएं\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 69"}
{"text": "Complaint: Varanasi mein raat ke waqt galiyon mein chale jana bilkul unsafe ho gaya hai, bahut zyada loot-paat hoti hai!", "target": "complaint_type: Safety\ncategory: सुरक्षा\nemotion: Fearful\neconomicImpact: मध्यम - सुरक्षा उपायों पर खर्च\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 22\nrelatedPolicies: ['नागरिक सुरक्षा अधिनियम', 'पुलिस नियम']\nsubcategory: नागरिक सुरक्षा\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 63"}
{"text": "Complaint: Kanpur mein gali gali kachra hi kachra pada rehta hai, safai nahi ho rahi hai!", "target": "complaint_type: Waste Management\ncategory: स्वच्छता\nemotion: Disgusted\neconomicImpact: मध्यम - स्वास्थ्य संबंधी खर्च\nenvironmentalImpact: उच्च - पर्यावरण प्रदूषण\nResolutionTime: 21\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'कचरा प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 96"}
{"text": "Complaint: Ghaziabad mein public restrooms bilkul gande hote hain. Koi cleaning ka system nahi hai!", "target": "complaint_type: Public Facilities\ncategory: नागरिक सुविधाएं\nemotion: Annoyed\neconomicImpact: निम्न - सीमित आर्थिक प्रभाव\nenvironmentalImpact: मध्यम - स्वच्छता संबंधी प्रभाव\nResolutionTime: 1\nrelatedPolicies: ['सार्वजनिक स्वच्छता नियम', 'शहरी विकास नीति']\nsubcategory: सार्वजनिक शौचालय\nurgencyLevel: मध्यम\ndepartmentAssigned: नगर विकास विभाग\nestimated: 98"}
{"text": "Complaint: Noida mein har time traffic jam hota hai, aur koi proper traffic control nahi hai!", "target": "complaint_type: Traffic Management\ncategory: यातायात\nemotion: Irritated\neconomicImpact: उच्च - ईंधन और समय की बर्बादी\nenvironmentalImpact: उच्च - वाहन प्रदूषण\nResolutionTime: 16\nrelatedPolicies: ['यातायात नियंत्रण नियम', 'सड़क सुरक्षा नीति']\nsubcategory: यातायात प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: यातायात विभाग\nestimated: 43"}
{"text": "Complaint: Allahabad mein public places pe sanitation facilities bilkul nahi hai, log kaise healthy rahenge?", "target": "complaint_type: Public Health\ncategory: सार्वजनिक स्वास्थ्य\nemotion: Worried\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर अतिरिक्त खर्च\nenvironmentalImpact: मध्यम - स्वच्छता संबंधी प्रभाव\nResolutionTime: 12\nrelatedPolicies: ['सार्वजनिक स्वास्थ्य नीति', 'स्वच्छता नियम']\nsubcategory: स्वच्छता सुविधाएं\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 60"}
{"text": "Complaint: Meerut mein baar baar theft aur dacoity ke cases ho rahe hain. Humari safety ka koi khayal nahi rakha ja raha!", "target": "complaint_type: Security\ncategory: कानून व्यवस्था\nemotion: Fearful\neconomicImpact: मध्यम - सुरक्षा उपायों पर खर्च\nenvironmentalImpact: निम्न - कोई विशेष प्रभाव नहीं\nResolutionTime: 25\nrelatedPolicies: ['पुलिस अधिनियम', 'सुरक्षा नियम']\nsubcategory: नागरिक सुरक्षा\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 67"}
{"text": "Complaint: Mathura mein kachra collection bilkul time pe nahi hota, kabhi kachra galiyon mein bhi pada rehta hai.", "target": "complaint_type: Waste Management\ncategory: स्वच्छता\nemotion: Disappointed\neconomicImpact: मध्यम - स्वास्थ्य संबंधी खर्च\nenvironmentalImpact: उच्च - पर्यावरण प्रदूषण\nResolutionTime: 18\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'कचरा प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 21"}
{"text": "Complaint: Bareilly mein baar baar electricity cut ho jata hai, ghar ka kaam kaise karein?", "target": "complaint_type: Electricity Supply\ncategory: बिजली आपूर्ति\nemotion: Frustrated\neconomicImpact: मध्यम - वैकल्पिक ऊर्जा स्रोतों पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 11\nrelatedPolicies: ['बिजली आपूर्ति नियम', 'ऊर्जा संरक्षण नीति']\nsubcategory: बिजली कटौती\nurgencyLevel: उच्च\ndepartmentAssigned: बिजली विभाग\nestimated: 52"}
{"text": "Complaint: Agra mein bus aur auto ki frequency bahut low hai. Aise kaise public ko transport milega?", "target": "complaint_type: Public Transport\ncategory: परिवहन\nemotion: Angry\neconomicImpact: मध्यम - वैकल्पिक परिवहन पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 24\nrelatedPolicies: ['सार्वजनिक परिवहन नीति', 'यातायात नियम']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: उच्च\ndepartmentAssigned: परिवहन विभाग\nestimated: 54"}
{"text": "Complaint: Lucknow mein har jagah loudspeakers ki awaaz sunayi deti hai. Kahan se shanti milegi?", "target": "complaint_type: Noise Pollution\ncategory: पर्यावरण\nemotion: Annoyed\neconomicImpact: निम्न - सीमित प्रभाव\nenvironmentalImpact: मध्यम - ध्वनि प्रदूषण\nResolutionTime: 2\nrelatedPolicies: ['ध्वनि प्रदूषण नियंत्रण नियम', 'पर्यावरण संरक्षण अधिनियम']\nsubcategory: ध्वनि प्रदूषण\nurgencyLevel: मध्यम\ndepartmentAssigned: पर्यावरण विभाग\nestimated: 93"}
{"text": "Complaint: Varanasi mein paani supply nahi milta, din bhar paani ke liye line lagani padti hai.", "target": "complaint_type: Water Supply\ncategory: जल आपूर्ति\nemotion: Frustrated\neconomicImpact: मध्यम - वैकल्पिक जल स्रोतों पर खर्च\nenvironmentalImpact: मध्यम - जल स्रोतों का दोहन\nResolutionTime: 30\nrelatedPolicies: ['जल आपूर्ति नीति', 'जल संरक्षण नियम']\nsubcategory: जल वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: जल विभाग\nestimated: 70"}
{"text": "Complaint: Kanpur mein government hospital mein doctors ki shortage hai, emergency mein kaise ilaj milega?", "target": "complaint_type: Health Services\ncategory: स्वास्थ्य\nemotion: Disgusted\neconomicImpact: उच्च - निजी अस्पतालों पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 8\nrelatedPolicies: ['सार्वजनिक स्वास्थ्य नीति', 'अस्पताल प्रबंधन नियम']\nsubcategory: चिकित्सा सेवाएं\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 12"}
{"text": "Complaint: Gorakhpur mein sadak pe bohot khadde hain, accidents ke chances badh rahe hain!", "target": "complaint_type: Road Safety\ncategory: यातायात\nemotion: Fearful\neconomicImpact: मध्यम - वाहन मरम्मत पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 8\nrelatedPolicies: ['सड़क सुरक्षा नीति', 'यातायात नियम']\nsubcategory: सड़क सुरक्षा\nurgencyLevel: उच्च\ndepartmentAssigned: यातायात विभाग\nestimated: 29"}
{"text": "Complaint: Noida mein metro ka rush unbearable ho gaya hai. Logon ko space nahi milta.", "target": "complaint_type: Public Transport\ncategory: परिवहन\nemotion: Irritated\neconomicImpact: मध्यम - वैकल्पिक परिवहन पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 26\nrelatedPolicies: ['सार्वजनिक परिवहन नीति', 'यातायात नियम']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: उच्च\ndepartmentAssigned: परिवहन विभाग\nestimated: 40"}
{"text": "Complaint: Meerut ke offices mein kaafi corruption chal raha hai, koi kaam bina paisa diye nahi hota!", "target": "complaint_type: Corruption\ncategory: प्रशासन\nemotion: Angry\neconomicImpact: उच्च - भ्रष्टाचार के कारण आर्थिक नुकसान\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 10\nrelatedPolicies: ['भ्रष्टाचार निवारण अधिनियम', 'नैतिक आचरण नियम']\nsubcategory: भ्रष्टाचार\nurgencyLevel: उच्च\ndepartmentAssigned: प्रशासन विभाग\nestimated: 42"}
{"text": "Complaint: Mathura mein raat ko ghar se bahar jaana risky ho gaya hai. Crime badh gaya hai.", "target": "complaint_type: Safety\ncategory: सुरक्षा\nemotion: Fearful\neconomicImpact: मध्यम - सुरक्षा उपायों पर खर्च\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 21\nrelatedPolicies: ['नागरिक सुरक्षा अधिनियम', 'पुलिस नियम']\nsubcategory: नागरिक सुरक्षा\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 37"}
{"text": "Complaint: Aligarh ke school mein washroom bilkul gande hote hain, humare bacche kaise use karein?", "target": "complaint_type: Sanitation\ncategory: स्वच्छता\nemotion: Disgusted\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर खर्च\nenvironmentalImpact: मध्यम - स्वच्छता संबंधी प्रभाव\nResolutionTime: 5\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'स्वच्छता नियम']\nsubcategory: स्कूल स्वच्छता\nurgencyLevel: उच्च\ndepartmentAssigned: शिक्षा विभाग\nestimated: 30"}
{"text": "Complaint: Agra mein barish ke baad electricity baar baar chale jaati hai, ghar ke kaam kaise ho?", "target": "complaint_type: Electricity Supply\ncategory: बिजली आपूर्ति\nemotion: Frustrated\neconomicImpact: मध्यम - वैकल्पिक ऊर्जा स्रोतों पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 8\nrelatedPolicies: ['बिजली आपूर्ति नियम', 'ऊर्जा संरक्षण नीति']\nsubcategory: बिजली कटौती\nurgencyLevel: उच्च\ndepartmentAssigned: बिजली विभाग\nestimated: 75"}
{"text": "Complaint: Lucknow mein public transport ki situation bahut kharab hai, time par bus ya auto milta hi nahi!", "target": "complaint_type: Public Transport\ncategory: परिवहन\nemotion: Irritated\neconomicImpact: मध्यम - वैकल्पिक परिवहन पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 14\nrelatedPolicies: ['सार्वजनिक परिवहन नीति', 'यातायात नियम']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: उच्च\ndepartmentAssigned: परिवहन विभाग\nestimated: 39"}
{"text": "Complaint: Bareilly mein gande kachre ka pile-up ho gaya hai, safai ke liye koi effort nahi ho raha!", "target": "complaint_type: Waste Management\ncategory: स्वच्छता\nemotion: Disgusted\neconomicImpact: मध्यम - स्वास्थ्य संबंधी खर्च\nenvironmentalImpact: उच्च - पर्यावरण प्रदूषण\nResolutionTime: 11\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'कचरा प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 89"}
{"text": "Complaint: Varanasi mein paani ka pressure bilkul kam hai, kaafi dinon se normal paani supply nahi mil rahi!", "target": "complaint_type: Water Supply\ncategory: जल आपूर्ति\nemotion: Frustrated\neconomicImpact: मध्यम - वैकल्पिक जल स्रोतों पर खर्च\nenvironmentalImpact: मध्यम - जल स्रोतों का दोहन\nResolutionTime: 18\nrelatedPolicies: ['जल आपूर्ति नीति', 'जल संरक्षण नियम']\nsubcategory: जल वितरण\nurgencyLevel: उच्च\ndepartmentAssigned: जल विभाग\nestimated: 9"}
{"text": "Complaint: Allahabad mein raat ko sadak pe nikalna unsafe ho gaya hai, road pe dacoits ka activity badh gayi hai!", "target": "complaint_type: Public Safety\ncategory: सुरक्षा\nemotion: Fearful\neconomicImpact: मध्यम - सुरक्षा उपायों पर खर्च\nenvironmentalImpact: निम्न - कोई प्रत्यक्ष प्रभाव नहीं\nResolutionTime: 25\nrelatedPolicies: ['नागरिक सुरक्षा अधिनियम', 'पुलिस नियम']\nsubcategory: नागरिक सुरक्षा\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 4"}
{"text": "Complaint: Noida mein traffic ka situation har din worse ho raha hai, kuch control nahi ho raha!", "target": "complaint_type: Traffic Management\ncategory: यातायात\nemotion: Annoyed\neconomicImpact: उच्च - ईंधन और समय की बर्बादी\nenvironmentalImpact: उच्च - वाहन प्रदूषण\nResolutionTime: 13\nrelatedPolicies: ['यातायात नियंत्रण नियम', 'सड़क सुरक्षा नीति']\nsubcategory: यातायात प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: यातायात विभाग\nestimated: 45"}
{"text": "Complaint: Kanpur mein health services itni poor ho gayi hain, hospital mein doctors ka attendance bhi nahi hai!", "target": "complaint_type: Health Services\ncategory: स्वास्थ्य\nemotion: Disappointed\neconomicImpact: उच्च - निजी अस्पतालों पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 6\nrelatedPolicies: ['सार्वजनिक स्वास्थ्य नीति', 'अस्पताल प्रबंधन नियम']\nsubcategory: चिकित्सा सेवाएं\nurgencyLevel: उच्च\ndepartmentAssigned: स्वास्थ्य विभाग\nestimated: 45"}
{"text": "Complaint: Lucknow mein paani ka quality bilkul khatam hai, itna ganda paani mil raha hai!", "target": "complaint_type: Water Quality\ncategory: जल आपूर्ति\nemotion: Frustrated\neconomicImpact: मध्यम - पीने के पानी पर अतिरिक्त खर्च\nenvironmentalImpact: मध्यम - जल स्रोतों का प्रदूषण\nResolutionTime: 2\nrelatedPolicies: ['जल शुद्धिकरण मानक', 'जल गुणवत्ता नियम']\nsubcategory: जल गुणवत्ता\nurgencyLevel: उच्च\ndepartmentAssigned: जल विभाग\nestimated: 28"}
{"text": "Complaint: Gorakhpur mein baar baar electricity ka supply band ho jata hai, kaafi dinon se problem chal raha hai!", "target": "complaint_type: Electricity Supply\ncategory: बिजली आपूर्ति\nemotion: Angry\neconomicImpact: मध्यम - वैकल्पिक ऊर्जा स्रोतों पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 1\nrelatedPolicies: ['बिजली आपूर्ति नियम', 'ऊर्जा संरक्षण नीति']\nsubcategory: बिजली कटौती\nurgencyLevel: उच्च\ndepartmentAssigned: बिजली विभाग\nestimated: 58"}
{"text": "Complaint: Agra mein public transport ki situation bilkul khatam ho gayi hai, buses late chalti hain aur overcrowded hoti hain!", "target": "complaint_type: Public Transport\ncategory: परिवहन\nemotion: Irritated\neconomicImpact: मध्यम - वैकल्पिक परिवहन पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 21\nrelatedPolicies: ['सार्वजनिक परिवहन नीति', 'यातायात नियम']\nsubcategory: सार्वजनिक परिवहन\nurgencyLevel: उच्च\ndepartmentAssigned: परिवहन विभाग\nestimated: 61"}
{"text": "Complaint: Meerut mein har jagah loudspeakers ki awaaz sunayi deti hai, yeh noise pollution ka level kam nahi ho raha!", "target": "complaint_type: Noise Pollution\ncategory: पर्यावरण\nemotion: Annoyed\neconomicImpact: निम्न - सीमित प्रभाव\nenvironmentalImpact: मध्यम - ध्वनि प्रदूषण\nResolutionTime: 15\nrelatedPolicies: ['ध्वनि प्रदूषण नियंत्रण नियम', 'पर्यावरण संरक्षण अधिनियम']\nsubcategory: ध्वनि प्रदूषण\nurgencyLevel: मध्यम\ndepartmentAssigned: पर्यावरण विभाग\nestimated: 100"}
{"text": "Complaint: Aligarh mein public toilets ki condition bahut khatam ho gayi hai, bilkul safai nahi hai!", "target": "complaint_type: Sanitation\ncategory: स्वच्छता\nemotion: Disgusted\neconomicImpact: मध्यम - स्वास्थ्य देखभाल पर खर्च\nenvironmentalImpact: मध्यम - स्वच्छता संबंधी प्रभाव\nResolutionTime: 9\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'स्वच्छता नियम']\nsubcategory: सार्वजनिक शौचालय\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 88"}
{"text": "Complaint: Lucknow ke roads mein kaafi potholes hain, khadde bharne ki koi dikkat nahi hai!", "target": "complaint_type: Road Conditions\ncategory: यातायात\nemotion: Frustrated\neconomicImpact: मध्यम - वाहन मरम्मत पर खर्च\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 13\nrelatedPolicies: ['सड़क सुरक्षा नीति', 'यातायात नियम']\nsubcategory: सड़क सुरक्षा\nurgencyLevel: उच्च\ndepartmentAssigned: यातायात विभाग\nestimated: 85"}
{"text": "Complaint: Mathura mein garbage collection ki facility bilkul khatam ho gayi hai, galiyon mein kachra bhar gaya hai!", "target": "complaint_type: Garbage Collection\ncategory: स्वच्छता\nemotion: Disappointed\neconomicImpact: मध्यम - स्वास्थ्य संबंधी खर्च\nenvironmentalImpact: उच्च - पर्यावरण प्रदूषण\nResolutionTime: 9\nrelatedPolicies: ['स्वच्छ भारत अभियान', 'कचरा प्रबंधन नियम']\nsubcategory: कचरा प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: नगर निगम\nestimated: 63"}
{"text": "Complaint: Kanpur ke officials mein corruption bahut badh gaya hai, bina paisa diye koi kaam nahi hota!", "target": "complaint_type: Corruption\ncategory: प्रशासन\nemotion: Angry\neconomicImpact: उच्च - भ्रष्टाचार के कारण आर्थिक नुकसान\nenvironmentalImpact: निम्न - सीमित प्रभाव\nResolutionTime: 29\nrelatedPolicies: ['भ्रष्टाचार निवारण अधिनियम', 'नैतिक आचरण नियम']\nsubcategory: भ्रष्टाचार\nurgencyLevel: उच्च\ndepartmentAssigned: प्रशासन विभाग\nestimated: 60"}
{"text": "Complaint: Varanasi mein night time mein ghar ke bahar jaana unsafe ho gaya hai, koi safety measures nahi hain!", "target": "complaint_type: Security\ncategory: कानून व्यवस्था\nemotion: Fearful\neconomicImpact: मध्यम - सुरक्षा उपायों पर खर्च\nenvironmentalImpact: निम्न - कोई विशेष प्रभाव नहीं\nResolutionTime: 12\nrelatedPolicies: ['पुलिस अधिनियम', 'सुरक्षा नियम']\nsubcategory: नागरिक सुरक्षा\nurgencyLevel: उच्च\ndepartmentAssigned: पुलिस विभाग\nestimated: 54"}
{"text": "Complaint: Agra mein public washrooms itne gande hote hain ki unhe use karna bilkul impossible ho gaya hai!", "target": "complaint_type: Public Facilities\ncategory: नागरिक सुविधाएं\nemotion: Annoyed\neconomicImpact: निम्न - सीमित आर्थिक प्रभाव\nenvironmentalImpact: मध्यम - स्वच्छता संबंधी प्रभाव\nResolutionTime: 4\nrelatedPolicies: ['सार्वजनिक स्वच्छता नियम', 'शहरी विकास नीति']\nsubcategory: सार्वजनिक शौचालय\nurgencyLevel: मध्यम\ndepartmentAssigned: नगर विकास विभाग\nestimated: 13"}
{"text": "Complaint: Noida mein road blockages har din hoti hain, aur traffic management ka koi solution nahi nikala gaya!", "target": "complaint_type: Traffic Management\ncategory: यातायात\nemotion: Irritated\neconomicImpact: उच्च - ईंधन और समय की बर्बादी\nenvironmentalImpact: उच्च - वाहन प्रदूषण\nResolutionTime: 3\nrelatedPolicies: ['यातायात नियंत्रण नियम', 'सड़क सुरक्षा नीति']\nsubcategory: यातायात प्रबंधन\nurgencyLevel: उच्च\ndepartmentAssigned: यातायात विभाग\nestimated: 9"}
{"text": "Complaint: सड़क की हालत बहुत खराब है। गड्ढों में गाड़ियां फंस जाती हैं। अधिकारियों को कोई फर्क नहीं पड़ता।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle maintenance costs, transportation delays\nenvironmentalImpact: Increased dust pollution, water logging during rains\nResolutionTime: 22\nrelatedPolicies: UP Road Maintenance Policy 2021\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 76"}
{"text": "Complaint: बसों में सफर करना बहुत कठिन हो गया है। बहुत भीड़ होती है, और बस समय पर नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Lost work hours, increased transportation costs\nenvironmentalImpact: Higher carbon emissions due to overcrowding\nResolutionTime: 19\nrelatedPolicies: UP Public Transport Regulation 2020\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 86"}
{"text": "Complaint: सरकारी अस्पतालों में डॉक्टरों की कमी है, और जब डॉक्टर होते हैं तो इलाज बहुत धीमा होता है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased healthcare costs, lost work hours\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Health Services Improvement Act 2019\nsubcategory: Hospital Services\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 57"}
{"text": "Complaint: पुलिस कभी भी आपराधिक घटनाओं पर जल्दी प्रतिक्रिया नहीं देती। शिकायत करने पर भी कोई कार्रवाई नहीं होती।", "target": "complaint_type: nan\ncategory: Law and Order\nemotion: Frustration\neconomicImpact: Increased crime-related costs\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Police Reform Act 2020\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 38"}
{"text": "Complaint: स्कूलों में पर्याप्त शिक्षक नहीं हैं और जो हैं, वे भी पाठ्यक्रम पूरा नहीं कर पाते।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Education Improvement Act 2018\nsubcategory: School Services\nurgencyLevel: Medium\ndepartmentAssigned: Education Department\nestimated: 33"}
{"text": "Complaint: पानी की सप्लाई कभी नियमित नहीं रहती। कई बार तो पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointment\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage\nResolutionTime: 24\nrelatedPolicies: UP Water Supply Regulation 2019\nsubcategory: Water Supply\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 56"}
{"text": "Complaint: बिजली की समस्या लगातार बढ़ती जा रही है। गर्मी में बिजली की कमी और ज्यादा महसूस हो रही है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs, appliance damage\nenvironmentalImpact: Increased use of generators\nResolutionTime: 11\nrelatedPolicies: UP Electricity Supply Act 2020\nsubcategory: Electricity Supply\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 37"}
{"text": "Complaint: कूड़ा हर जगह फैला हुआ है, और सफाई कर्मचारियों का ध्यान नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased cleaning costs\nenvironmentalImpact: Pollution and disease spread\nResolutionTime: 9\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 48"}
{"text": "Complaint: सड़कों पर गड्ढे इतने बढ़ चुके हैं कि गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle maintenance costs, transportation delays\nenvironmentalImpact: Increased dust pollution, water logging during rains\nResolutionTime: 27\nrelatedPolicies: UP Road Maintenance Policy 2021\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 76"}
{"text": "Complaint: ट्रेनें अक्सर देरी से आती हैं, और कभी-कभी पूरी तरह से रद्द हो जाती हैं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Irritation\neconomicImpact: Lost work hours, increased transportation costs\nenvironmentalImpact: Higher carbon emissions due to overcrowding\nResolutionTime: 17\nrelatedPolicies: UP Public Transport Regulation 2020\nsubcategory: Train Services\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 41"}
{"text": "Complaint: अस्पतालों में सुविधाओं की भारी कमी है। डॉक्टरों की बहुत कमी है, और इलाज ठीक से नहीं हो पाता।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Frustration\neconomicImpact: Increased healthcare costs, lost work hours\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Health Services Improvement Act 2019\nsubcategory: Hospital Services\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 73"}
{"text": "Complaint: पुलिस अपनी जिम्मेदारी निभाने में नाकाम है। अपराधियों के खिलाफ कोई कड़ी कार्रवाई नहीं होती।", "target": "complaint_type: nan\ncategory: Law and Order\nemotion: Anger\neconomicImpact: Increased crime-related costs\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Police Reform Act 2020\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 87"}
{"text": "Complaint: स्कूलों में गुणवत्ता वाली शिक्षा नहीं दी जाती। शिक्षक भी हमेशा अनुपस्थित रहते हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Education Improvement Act 2018\nsubcategory: School Services\nurgencyLevel: Medium\ndepartmentAssigned: Education Department\nestimated: 96"}
{"text": "Complaint: पानी की सप्लाई में बहुत गंदगी आती है। नल से गंदा पानी आता है, और ये कई बार होता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage\nResolutionTime: 14\nrelatedPolicies: UP Water Supply Regulation 2019\nsubcategory: Water Supply\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 63"}
{"text": "Complaint: बिजली की कटौती दिन-ब-दिन बढ़ती जा रही है। गर्मी में बिजली के बिना रहना बहुत मुश्किल है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs, appliance damage\nenvironmentalImpact: Increased use of generators\nResolutionTime: 20\nrelatedPolicies: UP Electricity Supply Act 2020\nsubcategory: Electricity Supply\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 37"}
{"text": "Complaint: कूड़े का ढेर हर गली में फैला है। सफाई कर्मचारियों को इस पर ध्यान देना चाहिए।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased cleaning costs\nenvironmentalImpact: Pollution and disease spread\nResolutionTime: 24\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 96"}
{"text": "Complaint: सड़कों में गड्ढों की भरमार है। लोगों को चलने में परेशानी हो रही है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle maintenance costs, transportation delays\nenvironmentalImpact: Increased dust pollution, water logging during rains\nResolutionTime: 18\nrelatedPolicies: UP Road Maintenance Policy 2021\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 53"}
{"text": "Complaint: बसों में भीड़ बहुत होती है, और समय पर बसें नहीं मिलतीं। यात्रियों को भारी दिक्कतों का सामना करना पड़ता है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Lost work hours, increased transportation costs\nenvironmentalImpact: Higher carbon emissions due to overcrowding\nResolutionTime: 30\nrelatedPolicies: UP Public Transport Regulation 2020\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 17"}
{"text": "Complaint: सरकारी अस्पतालों में बुनियादी सुविधाएं तक नहीं हैं। मरीजों को इलाज के लिए घंटों इंतजार करना पड़ता है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased healthcare costs, lost work hours\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Health Services Improvement Act 2019\nsubcategory: Hospital Services\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 91"}
{"text": "Complaint: पानी की सप्लाई कभी भी स्थिर नहीं रहती। कभी बहुत कम पानी आता है, तो कभी बिल्कुल नहीं।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage\nResolutionTime: 24\nrelatedPolicies: UP Water Supply Regulation 2019\nsubcategory: Water Supply\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 77"}
{"text": "Complaint: बिजली की कटौती इतनी ज्यादा हो गई है कि घर में बच्चों को पढ़ाई करने में भी परेशानी होती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Increased electricity costs, appliance damage\nenvironmentalImpact: Increased use of generators\nResolutionTime: 9\nrelatedPolicies: UP Electricity Supply Act 2020\nsubcategory: Electricity Supply\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 6"}
{"text": "Complaint: कूड़ा उठाने वाली गाड़ी समय पर नहीं आती। कई दिनों तक सड़कों पर कूड़ा पड़ा रहता है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased cleaning costs\nenvironmentalImpact: Pollution and disease spread\nResolutionTime: 10\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 50"}
{"text": "Complaint: सड़कें बहुत ही खराब हो गई हैं। गड्ढों के कारण गाड़ी चलाना मुश्किल हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle maintenance costs, transportation delays\nenvironmentalImpact: Increased dust pollution, water logging during rains\nResolutionTime: 14\nrelatedPolicies: UP Road Maintenance Policy 2021\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 66"}
{"text": "Complaint: बसों की बहुत कमी है। कई बार घंटों इंतजार करने के बाद भी बस नहीं आती।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Lost work hours, increased transportation costs\nenvironmentalImpact: Higher carbon emissions due to overcrowding\nResolutionTime: 8\nrelatedPolicies: UP Public Transport Regulation 2020\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 66"}
{"text": "Complaint: सरकारी अस्पतालों में सफाई की स्थिति बहुत खराब है। डॉक्टरों की कमी भी है, जिससे इलाज में देरी होती है।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Increased healthcare costs, lost work hours\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Health Services Improvement Act 2019\nsubcategory: Hospital Services\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 66"}
{"text": "Complaint: पुलिस का रवैया बहुत ही अपमानजनक है। यदि कोई शिकायत करता है, तो उसे गंभीरता से नहीं लिया जाता।", "target": "complaint_type: nan\ncategory: Law and Order\nemotion: Anger\neconomicImpact: Increased crime-related costs\nenvironmentalImpact: None\nResolutionTime: 7\nrelatedPolicies: UP Police Reform Act 2020\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 5"}
{"text": "Complaint: स्कूलों में शिक्षकों की कमी है, और जो शिक्षक हैं, वे भी बच्चों को ठीक से पढ़ाई नहीं कराते।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Education Improvement Act 2018\nsubcategory: School Services\nurgencyLevel: Medium\ndepartmentAssigned: Education Department\nestimated: 91"}
{"text": "Complaint: पानी की सप्लाई कभी नियमित नहीं रहती। कई बार तो पूरे दिन पानी नहीं आता, जिससे दिनचर्या बिगड़ जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage\nResolutionTime: 7\nrelatedPolicies: UP Water Supply Regulation 2019\nsubcategory: Water Supply\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 58"}
{"text": "Complaint: पानी की सप्लाई हर दिन अस्थिर रहती है। कभी भी पानी का दबाव कम होता है तो कभी पूरा दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 24\nrelatedPolicies: UP Water Supply Regulation 2019\nsubcategory: Water Supply\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 36"}
{"text": "Complaint: बिजली की कटौती से घर में बहुत दिक्कत हो रही है। खासकर रात के समय तो बिजली कभी भी नहीं आती।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Loss of productivity, appliance damage\nenvironmentalImpact: Increased generator usage, air pollution\nResolutionTime: 26\nrelatedPolicies: UP Electricity Supply Act 2020\nsubcategory: Electricity\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 85"}
{"text": "Complaint: कूड़े का ढेर हमेशा सड़कों पर पड़ा रहता है और सफाई कर्मचारियों का कोई ध्यान नहीं रहता।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Municipal cleaning costs\nenvironmentalImpact: Soil and water pollution\nResolutionTime: 23\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Municipal Corporation\nestimated: 38"}
{"text": "Complaint: सड़कों में बड़े-बड़े गड्ढे हो गए हैं, जिससे गाड़ी चलाने में बहुत कठिनाई होती है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle damage, transport delays\nenvironmentalImpact: Dust pollution\nResolutionTime: 13\nrelatedPolicies: UP Road Infrastructure Act 2021\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 34"}
{"text": "Complaint: बसें बहुत कम चलती हैं और जो चलती हैं, उनमें हमेशा भीड़ रहती है। यह यात्रियों के लिए परेशानी का कारण बनता है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Lost work hours\nenvironmentalImpact: Increased carbon emissions\nResolutionTime: 19\nrelatedPolicies: UP Transport Policy 2020\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 86"}
{"text": "Complaint: सरकारी अस्पतालों में बहुत भीड़ रहती है और डॉक्टर भी जल्दी से मरीजों को नहीं देख पाते।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Additional healthcare costs\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Healthcare Act 2019\nsubcategory: Medical Services\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 13"}
{"text": "Complaint: पुलिस अपराधियों के खिलाफ कोई सख्त कार्रवाई नहीं करती। अपराधी खुलेआम घूमते हैं और पुलिस का ध्यान नहीं जाता।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Property and business losses\nenvironmentalImpact: None\nResolutionTime: 9\nrelatedPolicies: UP Police Act 2020\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 33"}
{"text": "Complaint: स्कूलों में बच्चों को सही तरीके से पढ़ाई नहीं कराई जा रही। शिक्षक भी समय से नहीं आते।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Additional tuition costs\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Education Act 2018\nsubcategory: School Management\nurgencyLevel: Medium\ndepartmentAssigned: Education Department\nestimated: 55"}
{"text": "Complaint: पानी की सप्लाई कई बार पूरे दिन के लिए बंद हो जाती है और फिर गंदा पानी आता है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 4\nrelatedPolicies: UP Water Supply Regulation 2019\nsubcategory: Water Supply\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 8"}
{"text": "Complaint: बिजली की लगातार कटौती से काम करना बहुत मुश्किल हो जाता है। गर्मियों में तो स्थिति और भी खराब हो जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Loss of productivity, appliance damage\nenvironmentalImpact: Increased generator usage, air pollution\nResolutionTime: 15\nrelatedPolicies: UP Electricity Supply Act 2020\nsubcategory: Electricity\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 59"}
{"text": "Complaint: कूड़े का ढेर सड़कों पर पड़ा रहता है और सफाई कर्मचारी इसे उठाने के लिए कोई प्रयास नहीं करते।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Municipal cleaning costs\nenvironmentalImpact: Soil and water pollution\nResolutionTime: 29\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Municipal Corporation\nestimated: 11"}
{"text": "Complaint: सड़कों पर गड्ढे बहुत बढ़ गए हैं। यह गड्ढे दुर्घटनाओं का कारण बनते हैं।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle damage, transport delays\nenvironmentalImpact: Dust pollution\nResolutionTime: 3\nrelatedPolicies: UP Road Infrastructure Act 2021\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 22"}
{"text": "Complaint: बसों का समय बहुत अस्थिर है और कभी भी बसें निर्धारित समय पर नहीं आतीं।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Lost work hours\nenvironmentalImpact: Increased carbon emissions\nResolutionTime: 27\nrelatedPolicies: UP Transport Policy 2020\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 83"}
{"text": "Complaint: अस्पतालों में साफ-सफाई की स्थिति बहुत खराब है। डॉक्टर भी समय से नहीं आते।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helplessness\neconomicImpact: Additional healthcare costs\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Healthcare Act 2019\nsubcategory: Medical Services\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 44"}
{"text": "Complaint: पुलिस को अपराधियों की जानकारी होते हुए भी वे कोई कार्रवाई नहीं करते। अपराध बढ़ रहे हैं और पुलिस कोई कदम नहीं उठा रही।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Property and business losses\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Police Act 2020\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 99"}
{"text": "Complaint: स्कूलों में बच्चों के लिए पर्याप्त शिक्षा सामग्री नहीं है। इसके अलावा, शिक्षक भी बच्चों को ठीक से पढ़ाते नहीं हैं।", "target": "complaint_type: nan\ncategory: Education\nemotion: Concern\neconomicImpact: Additional tuition costs\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Education Act 2018\nsubcategory: School Management\nurgencyLevel: Medium\ndepartmentAssigned: Education Department\nestimated: 100"}
{"text": "Complaint: पानी की सप्लाई बहुत अस्थिर हो गई है। कभी बहुत कम पानी आता है, कभी बिल्कुल नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 18\nrelatedPolicies: UP Water Supply Regulation 2019\nsubcategory: Water Supply\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 60"}
{"text": "Complaint: गर्मी के मौसम में बिजली की कटौती से घर के लोग बहुत परेशान हो गए हैं। कई बार तो घंटों बिजली चली जाती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Exhaustion\neconomicImpact: Loss of productivity, appliance damage\nenvironmentalImpact: Increased generator usage, air pollution\nResolutionTime: 12\nrelatedPolicies: UP Electricity Supply Act 2020\nsubcategory: Electricity\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 52"}
{"text": "Complaint: कूड़ा सड़कों पर पड़ा रहता है और सफाई कर्मचारी इसे उठाने का कोई काम नहीं करते।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Municipal cleaning costs\nenvironmentalImpact: Soil and water pollution\nResolutionTime: 2\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Municipal Corporation\nestimated: 97"}
{"text": "Complaint: सड़कों की हालत बहुत खराब हो गई है। गड्ढों के कारण गाड़ी चलाना बेहद खतरनाक हो गया है।", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle damage, transport delays\nenvironmentalImpact: Dust pollution\nResolutionTime: 7\nrelatedPolicies: UP Road Infrastructure Act 2021\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 55"}
{"text": "Complaint: बसें समय पर नहीं आती और जब आती हैं, तो उनमें बहुत भीड़ होती है।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Lost work hours\nenvironmentalImpact: Increased carbon emissions\nResolutionTime: 28\nrelatedPolicies: UP Transport Policy 2020\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: State Transport Department\nestimated: 20"}
{"text": "Complaint: The water supply in our area has been irregular for the past few weeks. We are facing difficulties in daily chores, and the authorities have not responded adequately.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 12\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 30"}
{"text": "Complaint: We have been facing frequent power cuts, especially during the evening. This has disrupted our daily activities and is affecting students studying for exams.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Loss of productivity and business hours\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 14\nrelatedPolicies: UP Electricity Distribution Act 2020\nsubcategory: Power Supply\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation\nestimated: 50"}
{"text": "Complaint: The garbage collection has been delayed for over a week in our locality, leading to unhygienic conditions. The authorities need to take immediate action.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disappointment\neconomicImpact: Increased health-related expenses\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 5\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 59"}
{"text": "Complaint: The roads in our area are filled with potholes and have not been repaired in months. This is causing inconvenience and accidents for daily commuters.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 11\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 96"}
{"text": "Complaint: The buses in our city are always delayed. During rush hours, it's nearly impossible to find a seat, and there are not enough buses operating.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 11\nrelatedPolicies: UP Public Transport Act 2016\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 28"}
{"text": "Complaint: The government hospital in our area lacks proper medical staff and facilities. The patients are often left unattended, and the situation is becoming unbearable.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 70"}
{"text": "Complaint: The police in our locality are extremely slow in responding to emergencies. Even after calling for help, the authorities took over an hour to arrive.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Anger\neconomicImpact: Loss of time and resources in following up complaints\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Police Modernization Act 2021\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: UP Police Department\nestimated: 80"}
{"text": "Complaint: The schools in our area are severely understaffed. Classes are often cancelled, and the students suffer due to poor infrastructure and a lack of teachers.", "target": "complaint_type: nan\ncategory: Education\nemotion: Frustration\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Infrastructure\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 5"}
{"text": "Complaint: We are experiencing water shortage in our locality every alternate day. The situation is worsening, especially during the summer months.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 27\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 3"}
{"text": "Complaint: We face power cuts in our area almost daily, sometimes multiple times a day. The power supply is highly unreliable, affecting both work and daily routines.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Loss of productivity and business hours\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 28\nrelatedPolicies: UP Electricity Distribution Act 2020\nsubcategory: Power Supply\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation\nestimated: 98"}
{"text": "Complaint: There is an ever-growing pile of garbage near our locality. The authorities are not clearing it up, and it's creating a foul smell, attracting pests and insects.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased health-related expenses\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 20\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 34"}
{"text": "Complaint: The roads are in a dilapidated state with many potholes, and the repairs are rarely carried out. This is a serious safety hazard for everyone, especially at night.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Irritation\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 24\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 73"}
{"text": "Complaint: The public buses are always overcrowded, especially during peak hours. There are no additional buses, and it's difficult to travel comfortably.", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 16\nrelatedPolicies: UP Public Transport Act 2016\nsubcategory: Public Transport\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 42"}
{"text": "Complaint: The government hospital has extremely poor facilities. There are long waiting hours for patients, and the staff is often unavailable when needed.", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Anger\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 13"}
{"text": "Complaint: The local police are not doing enough to prevent crimes in the area. Many incidents are going unreported, and when reported, the action is slow and ineffective.", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of time and resources in following up complaints\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Police Modernization Act 2021\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: UP Police Department\nestimated: 78"}
{"text": "Complaint: Our school lacks basic infrastructure, such as proper classrooms and sufficient teaching materials. The school is also facing a shortage of qualified teachers.", "target": "complaint_type: nan\ncategory: Education\nemotion: Frustration\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Infrastructure\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 17"}
{"text": "Complaint: There are regular water shortages in our area, and the water we get is contaminated. It is becoming increasingly difficult to rely on the municipal supply.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 15\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 23"}
{"text": "Complaint: Power cuts are affecting us daily. Our locality is experiencing power outages for hours, and there’s no prior information about when the electricity will be restored.", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Irritation\neconomicImpact: Loss of productivity and business hours\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 5\nrelatedPolicies: UP Electricity Distribution Act 2020\nsubcategory: Power Supply\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation\nestimated: 20"}
{"text": "Complaint: The garbage collection has been delayed for weeks, and the pile-up of waste is causing an unbearable stench in our neighborhood.", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disappointment\neconomicImpact: Increased health-related expenses\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 12\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 49"}
{"text": "Complaint: The road conditions in our area are very poor, and the ongoing construction work has only made matters worse. It’s difficult to drive or even walk without risk of injury.", "target": "complaint_type: nan\ncategory: Infrastructure\nemotion: Frustration\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 4\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 90"}
{"text": "Complaint: पानी की सप्लाई बिल्कुल बंद रहती है, कई बार पूरे दिन पानी नहीं आता।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Angry\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 22"}
{"text": "Complaint: रोड पर इतनी भीड़ हो जाती है, कि गाड़ी चलाना भी मुश्किल हो जाता है। खासकर ऑफिस के वक्त।", "target": "complaint_type: nan\ncategory: Transportation\nemotion: Stressed\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 16\nrelatedPolicies: UP Traffic Management Act 2016\nsubcategory: Traffic Management\nurgencyLevel: Medium\ndepartmentAssigned: Traffic Police Department\nestimated: 77"}
{"text": "Complaint: यहां रात्रि में कई बार लड़ाई-झगड़े होते हैं और पुलिस का कोई ध्यान नहीं रहता।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Concerned\neconomicImpact: Loss of time and resources in following up complaints\nenvironmentalImpact: None\nResolutionTime: 15\nrelatedPolicies: UP Police Modernization Act 2021\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: UP Police Department\nestimated: 64"}
{"text": "Complaint: सार्वजनिक टॉयलेट्स की स्थिति बहुत खराब है, साफ-सफाई का कोई इंतजाम नहीं है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Disappointed\neconomicImpact: Increased health-related expenses\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 14\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Amenities\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 57"}
{"text": "Complaint: महिलाओं के लिए यहां सार्वजनिक स्थानों पर सुरक्षा बहुत कम है, आए दिन छेड़छाड़ की घटनाएं हो रही हैं।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Worried\neconomicImpact: Loss of public safety\nenvironmentalImpact: None\nResolutionTime: 22\nrelatedPolicies: UP Safety Act 2019\nsubcategory: Public Safety\nurgencyLevel: High\ndepartmentAssigned: UP Police Department\nestimated: 49"}
{"text": "Complaint: हमारे इलाके में अस्पतालों की हालत बहुत खराब है, ना तो डॉक्टर हैं और ना ही दवाइयां मिलती हैं।", "target": "complaint_type: nan\ncategory: Healthcare\nemotion: Helpless\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 51"}
{"text": "Complaint: कचरा उठाने वाली गाड़ियां कभी नहीं आतीं, पूरा मोहल्ला गंदगी से भरा हुआ है।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Frustrated\neconomicImpact: Increased health-related expenses\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 29\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Waste Management\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 65"}
{"text": "Complaint: महिलाओं के लिए वॉशरूम की सुविधाएं बहुत कम हैं और जो हैं, वो भी गंदे रहते हैं।", "target": "complaint_type: nan\ncategory: Sanitation\nemotion: Annoyed\neconomicImpact: Increased health-related expenses\nenvironmentalImpact: Pollution and pest infestation\nResolutionTime: 11\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Amenities\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 96"}
{"text": "Complaint: हमारे इलाके की बिजली व्यवस्था बिल्कुल फेल हो गई है, ग्रीष्मकाल में घंटों बिजली कटौती होती है।", "target": "complaint_type: nan\ncategory: Utilities\nemotion: Disappointed\neconomicImpact: Loss of productivity and business hours\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 27\nrelatedPolicies: UP Electricity Distribution Act 2020\nsubcategory: Power Supply\nurgencyLevel: High\ndepartmentAssigned: UP Power Corporation\nestimated: 70"}
{"text": "Complaint: पुलिस स्टेशन में जाते हैं तो कोई सुनवाई नहीं होती, लोगों को किसी भी प्रकार का सहयोग नहीं मिलता।", "target": "complaint_type: nan\ncategory: Law Enforcement\nemotion: Concerned\neconomicImpact: Loss of time and resources in following up complaints\nenvironmentalImpact: None\nResolutionTime: 1\nrelatedPolicies: UP Police Modernization Act 2021\nsubcategory: Police Services\nurgencyLevel: High\ndepartmentAssigned: UP Police Department\nestimated: 59"}
{"text": "Complaint: Yaar, Lucknow mein paani ka bahut dikkat ho rahi hai. Raat ko paani nahi milta. Bahut pareshani ho rahi hai.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 28\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 73"}
{"text": "Complaint: Kanpur ke hospital mein doctor kaafi busy hote hain. Jaldi se checkup nahi hota, aur time waste ho jata hai.", "target": "complaint_type: Health Services\ncategory: Healthcare\nemotion: Frustration\neconomicImpact: Loss of work hours, increased healthcare costs\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Public Health Services Act 2020\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 18"}
{"text": "Complaint: Agra mein gali gali mein police ka koi asar nahi hai. Chhote chhote crime ho rahe hain, par koi action nahi ho raha.", "target": "complaint_type: Police & Law\ncategory: Law Enforcement\nemotion: Fear\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 48"}
{"text": "Complaint: Varanasi mein bijli ka connection bahut weak hai. Kabhi bhi light chali jati hai aur kaafi time baad aati hai.", "target": "complaint_type: Electricity\ncategory: Utilities\nemotion: Helpless\neconomicImpact: Increased electricity costs\nenvironmentalImpact: None\nResolutionTime: 4\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 62"}
{"text": "Complaint: Bareilly ke main roads bilkul khatam ho gaye hain. Gaadi chalana mushkil ho gaya hai, har jagah potholes hain.", "target": "complaint_type: Roads\ncategory: Infrastructure\nemotion: Annoyance\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Road Maintenance Act 2016\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 12"}
{"text": "Complaint: Noida mein bus services bilkul nahi hain. Pichle 3 mahine se koi bus timely nahi aayi.", "target": "complaint_type: Public Transport\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of work hours and productivity\nenvironmentalImpact: Increased air pollution from traffic\nResolutionTime: 9\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: High\ndepartmentAssigned: Transport Department\nestimated: 64"}
{"text": "Complaint: Aligarh mein garbage collection kaafi gadbad hai. Gali gali kachra pada rehta hai aur smell aati hai.", "target": "complaint_type: Garbage\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 8\nrelatedPolicies: UP Sanitation Act 2019\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 20"}
{"text": "Complaint: Meerut mein government hospital mein sabhi medicines nahi milti. I had to buy from outside, which is very costly.", "target": "complaint_type: Health Services\ncategory: Healthcare\nemotion: Disappointment\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Public Health Services Act 2020\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 1"}
{"text": "Complaint: Ghaziabad ke schools mein quality of education down ho gayi hai. Bachche padhayi mein interested nahi rahte.", "target": "complaint_type: Education\ncategory: Education\nemotion: Concern\neconomicImpact: Increased tuition costs\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Education Act 2015\nsubcategory: School Management\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 5"}
{"text": "Complaint: Moradabad mein police ka response bahut slow hai. Crime badh raha hai aur log dar se ghar nahi nikal rahe.", "target": "complaint_type: Police & Law\ncategory: Law Enforcement\nemotion: Fear\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 49"}
{"text": "Complaint: Mathura mein paani ka pressure kaafi low hai. Subah-subah paani aata hai, lekin bahut kam quantity mein.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 14\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 100"}
{"text": "Complaint: Agra mein light jaane ka time fix nahi hai. Din mein light chali jati hai aur subah tak nahi aati.", "target": "complaint_type: Electricity\ncategory: Utilities\nemotion: Annoyance\neconomicImpact: Increased electricity costs\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 47"}
{"text": "Complaint: Kanpur mein garbage ka system bohot bekar hai. Ghar ke aas-paas kachra padah rehta hai, koi safai nahi hoti.", "target": "complaint_type: Garbage\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 29\nrelatedPolicies: UP Sanitation Act 2019\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 30"}
{"text": "Complaint: Lucknow mein public transport ka system itna inefficient hai ki aapko bus ya auto ke liye lambe time tak wait karna padta hai.", "target": "complaint_type: Public Transport\ncategory: Transportation\nemotion: Frustration\neconomicImpact: Loss of work hours and productivity\nenvironmentalImpact: Increased air pollution from traffic\nResolutionTime: 7\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: High\ndepartmentAssigned: Transport Department\nestimated: 91"}
{"text": "Complaint: Badaun mein roads bohot khatarnak hain. Gaddhe aur potholes se gaddi chalana mushkil ho gaya hai.", "target": "complaint_type: Roads\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: None\nResolutionTime: 12\nrelatedPolicies: UP Road Maintenance Act 2016\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 39"}
{"text": "Complaint: Firozabad mein police patrolling kaafi weak hai. Logon ko dar lagta hai kyunki crime badh gaya hai.", "target": "complaint_type: Police & Law\ncategory: Law Enforcement\nemotion: Frustration\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 21\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 54"}
{"text": "Complaint: Varanasi mein bijli jaane ke baad kaafi time lagta hai aane mein. Kaafi baar dikhata hai ‘Load Shedding’", "target": "complaint_type: Electricity\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased electricity costs\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 11"}
{"text": "Complaint: Ayodhya mein paani ki supply kaafi kam ho gayi hai. Pani ke tanker kaafi time baad aate hain.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Anger\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 12\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 11"}
{"text": "Complaint: Shahjahanpur mein garbage collection kaafi irregular hai. Kachra gali gali mein padah rehta hai.", "target": "complaint_type: Garbage\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 18\nrelatedPolicies: UP Sanitation Act 2019\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 7"}
{"text": "Complaint: Aligarh ke hospital mein emergency services bilkul nahi hain. Jab zarurat hoti hai toh koi help nahi milti.", "target": "complaint_type: Health Services\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: None\nResolutionTime: 11\nrelatedPolicies: UP Public Health Services Act 2020\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 90"}
{"text": "Complaint: Bareilly mein roads itni khatarnak hain, gaadi chalana impossible ho gaya hai. Bohot accidents ho rahe hain.", "target": "complaint_type: Roads\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Road Maintenance Act 2016\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 8"}
{"text": "Complaint: यार, लखनऊ में पानी की बहुत दिक्कत हो रही है। रात को पानी नहीं मिलता। बहुत परेशानी हो रही है।", "target": "complaint_type: जल आपूर्ति\ncategory: Utilities\nemotion: गुस्सा\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 33"}
{"text": "Complaint: कानपुर के अस्पताल में डॉक्टर काफी व्यस्त रहते हैं। जल्दी से चेकअप नहीं होता, और समय बर्बाद हो जाता है।", "target": "complaint_type: स्वास्थ्य सेवाएं\ncategory: Healthcare\nemotion: निराशा\neconomicImpact: Loss of work hours, increased healthcare costs\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Public Health Services Act 2020\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 62"}
{"text": "Complaint: आगरा में गलियों में पुलिस का कोई असर नहीं है। छोटे-छोटे अपराध हो रहे हैं, पर कोई एक्शन नहीं हो रहा।", "target": "complaint_type: पुलिस और कानून\ncategory: Law Enforcement\nemotion: डर\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 29\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 12"}
{"text": "Complaint: वाराणसी में बिजली का कनेक्शन बहुत कमजोर है। कभी भी लाइट चली जाती है और काफी समय बाद आती है।", "target": "complaint_type: बिजली\ncategory: Utilities\nemotion: निराशा\neconomicImpact: Increased electricity costs\nenvironmentalImpact: None\nResolutionTime: 7\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 61"}
{"text": "Complaint: बरेली के मुख्य मार्ग पूरी तरह से खराब हो गए हैं। गाड़ी चलाना मुश्किल हो गया है, हर जगह गड्ढे हैं।", "target": "complaint_type: सड़कें\ncategory: Infrastructure\nemotion: नाराजगी\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: None\nResolutionTime: 14\nrelatedPolicies: UP Road Maintenance Act 2016\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 32"}
{"text": "Complaint: नोएडा में बस सेवाएं बिल्कुल नहीं हैं। पिछले 3 महीने से कोई बस समय पर नहीं आई।", "target": "complaint_type: सार्वजनिक परिवहन\ncategory: Transportation\nemotion: निराशा\neconomicImpact: Loss of work hours and productivity\nenvironmentalImpact: Increased air pollution from traffic\nResolutionTime: 8\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: High\ndepartmentAssigned: Transport Department\nestimated: 86"}
{"text": "Complaint: Yaar, roads pe itni badhi potholes hain, gadi chalana mushkil ho gaya hai.", "target": "complaint_type: Infrastructure\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Dust pollution\nResolutionTime: 11\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 17"}
{"text": "Complaint: Roz naya paani ka problem ho raha hai, baar baar pipeline toot jaati hai.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 15\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 95"}
{"text": "Complaint: Bijli baar baar chalti rehti hai, din bhar ke kaam kaise karein?", "target": "complaint_type: Power Supply\ncategory: Utilities\nemotion: Angry\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 16\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 30"}
{"text": "Complaint: Hospital mein doctors ki kami hai, main apne bache ko le jaa rahi thi, lekin time pe doctor nahi mile.", "target": "complaint_type: Health\ncategory: Healthcare\nemotion: Worried\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: None\nResolutionTime: 3\nrelatedPolicies: UP Public Health Services Act 2020\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 56"}
{"text": "Complaint: School ki fees bahut zyada ho gayi hai, kaise manage karein?", "target": "complaint_type: Education\ncategory: Education\nemotion: Frustrated\neconomicImpact: Higher education costs\nenvironmentalImpact: None\nResolutionTime: 23\nrelatedPolicies: UP Education Act 2015\nsubcategory: School Fees\nurgencyLevel: Medium\ndepartmentAssigned: Education Department\nestimated: 22"}
{"text": "Complaint: Traffic jam itna zyada hai, office time pe jaana mushkil ho gaya hai.", "target": "complaint_type: Traffic\ncategory: Transportation\nemotion: Irritated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 11\nrelatedPolicies: UP Traffic Management Act 2016\nsubcategory: Traffic Management\nurgencyLevel: Medium\ndepartmentAssigned: Traffic Police Department\nestimated: 8"}
{"text": "Complaint: Sarkari office mein kaam karna mushkil ho gaya hai, har jagah daam dena padta hai.", "target": "complaint_type: Corruption\ncategory: Governance\nemotion: Disappointed\neconomicImpact: Increased costs due to bribery\nenvironmentalImpact: None\nResolutionTime: 14\nrelatedPolicies: UP Anti-Corruption Act 2018\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Bureau\nestimated: 62"}
{"text": "Complaint: Safai kaafi kam hai, galiyan gandagi se bhari rehti hain.", "target": "complaint_type: Waste Management\ncategory: Sanitation\nemotion: Disgusted\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 20\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 32"}
{"text": "Complaint: Paani ka pressure bahut kam hai, subah ka time kaisa bekar ho gaya hai.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Frustrated\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 27\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 54"}
{"text": "Complaint: Raat ko ghar ke paas gunde ghoomte hain, dar lagta hai unse.", "target": "complaint_type: Law & Order\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 19\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 81"}
{"text": "Complaint: Bus ki frequency bahut kam hai, kaafi der tak rukna padta hai.", "target": "complaint_type: Public Transportation\ncategory: Transportation\nemotion: Annoyed\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 17\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 20"}
{"text": "Complaint: Health center mein medicine ka stock kabhi nahi rehta, kaise ilaj karein?", "target": "complaint_type: Health\ncategory: Healthcare\nemotion: Concerned\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Public Health Services Act 2020\nsubcategory: Hospital Management\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 59"}
{"text": "Complaint: Bijli ki jaati hui supply kabhi bhi aa jaati hai, koi timing nahi hai.", "target": "complaint_type: Power Supply\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 3\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 52"}
{"text": "Complaint: Gali mein kachra gira rehta hai, safai wali team nahi aati.", "target": "complaint_type: Waste Management\ncategory: Sanitation\nemotion: Frustrated\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 24\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 47"}
{"text": "Complaint: Sarkari kaam karane ke liye hamesha paisa dena padta hai.", "target": "complaint_type: Corruption\ncategory: Governance\nemotion: Angry\neconomicImpact: Increased costs due to bribery\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Anti-Corruption Act 2018\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Bureau\nestimated: 10"}
{"text": "Complaint: Sadak par itni badhiya khadiyaan hain ki chalna mushkil ho gaya hai.", "target": "complaint_type: Infrastructure\ncategory: Infrastructure\nemotion: Annoyed\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Dust pollution\nResolutionTime: 19\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 7"}
{"text": "Complaint: Bina kisi reason ke traffic jam lag jaata hai, samajh nahi aata kyun.", "target": "complaint_type: Traffic\ncategory: Transportation\nemotion: Frustrated\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 25\nrelatedPolicies: UP Traffic Management Act 2016\nsubcategory: Traffic Management\nurgencyLevel: Medium\ndepartmentAssigned: Traffic Police Department\nestimated: 13"}
{"text": "Complaint: Raat ko paani nahi aata, subah subah paani ka pressure bhi bahut kam rehta hai.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Irritated\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 11\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 89"}
{"text": "Complaint: Jab raat ko ghar jaata hoon, lagta hai kuch galat ho jaayega, dar lagta hai.", "target": "complaint_type: Law & Order\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 8"}
{"text": "Complaint: Jab bhi passport ke liye apply kiya, system kabhi bhi down ho jaata hai.", "target": "complaint_type: Public Services\ncategory: Governance\nemotion: Disappointed\neconomicImpact: Increased costs due to system inefficiencies\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Public Services Act 2017\nsubcategory: Public Services\nurgencyLevel: Medium\ndepartmentAssigned: Public Services Department\nestimated: 5"}
{"text": "Complaint: Kuch din pehle hi gali mein chori hui thi, police ne kuch nahi kiya.", "target": "complaint_type: Crime\ncategory: Law Enforcement\nemotion: Scared\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 41"}
{"text": "Complaint: Jab se ghar ke bahar ek gang ka dikhayi dena start hua hai, sabhi kaafi dar mein rehte hain.", "target": "complaint_type: Crime\ncategory: Law Enforcement\nemotion: Helpless\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 98"}
{"text": "Complaint: Raat ko thoda andhera hone par chori ki wajah se humesha dar rehta hai.", "target": "complaint_type: Crime\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 68"}
{"text": "Complaint: Police ke paas call kiya tha, lekin 3 ghante tak koi jawab nahi aaya.", "target": "complaint_type: Crime\ncategory: Law Enforcement\nemotion: Angry\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 28\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 2"}
{"text": "Complaint: Raat ke waqt gali mein log drugs bech rahe hain, dar lagta hai.", "target": "complaint_type: Crime\ncategory: Law Enforcement\nemotion: Fearful\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 94"}
{"text": "Complaint: Sadak par potholes itni badh gayi hain ki driving bilkul unsafe ho gayi hai.", "target": "complaint_type: Infrastructure\ncategory: Infrastructure\nemotion: Frustrated\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Dust pollution\nResolutionTime: 20\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 77"}
{"text": "Complaint: Paani ka supply kabhi bhi bandh ho jaata hai, koi time schedule nahi hai.", "target": "complaint_type: Water Supply\ncategory: Utilities\nemotion: Annoyed\neconomicImpact: Increased water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 25\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 38"}
{"text": "Complaint: Raat ko baar baar gali mein awaaz aati hai, lagta hai kuch gundagardi ho rahi hai.", "target": "complaint_type: Law & Order\ncategory: Law Enforcement\nemotion: Helpless\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 20\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 27"}
{"text": "Complaint: Police ko baar baar bataya, lekin ab tak unhone kisi ko arrest nahi kiya.", "target": "complaint_type: Crime\ncategory: Law Enforcement\nemotion: Angry\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 85"}
{"text": "Complaint: The water supply in my area is irregular, especially during summer. We often face dry taps for days, and it's really hard to manage.", "target": "complaint_type: Water Supply Issue\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 29\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 78"}
{"text": "Complaint: Lucknow roads are always congested, and the traffic jams are so long, it takes me hours to reach my workplace.", "target": "complaint_type: Traffic Congestion\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 22\nrelatedPolicies: UP Traffic Management Act 2016\nsubcategory: Traffic Management\nurgencyLevel: Medium\ndepartmentAssigned: Traffic Police Department\nestimated: 30"}
{"text": "Complaint: The roads in my locality are in a very bad condition. The potholes are too deep and it's a nightmare to drive on them.", "target": "complaint_type: Road Condition\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Vehicle repair costs\nenvironmentalImpact: Air pollution due to traffic congestion\nResolutionTime: 2\nrelatedPolicies: UP Road Maintenance Act 2017\nsubcategory: Road Maintenance\nurgencyLevel: High\ndepartmentAssigned: Public Works Department\nestimated: 47"}
{"text": "Complaint: Frequent power cuts in Agra are making life unbearable, especially in this hot weather. We can’t even sleep at night due to this issue.", "target": "complaint_type: Power Outages\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 29\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 11"}
{"text": "Complaint: The government hospitals are understaffed, and the quality of care is substandard. My father couldn't get proper treatment for his illness.", "target": "complaint_type: Health Facilities\ncategory: Healthcare\nemotion: Disappointment\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 24\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 54"}
{"text": "Complaint: The garbage is never collected on time. It's scattered all around, making the whole area look filthy. It’s a serious health hazard.", "target": "complaint_type: Garbage Disposal\ncategory: Sanitation\nemotion: Disgust\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 11\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 84"}
{"text": "Complaint: I had to pay a bribe to get my work done in the government office. This corruption is everywhere, and it’s frustrating.", "target": "complaint_type: Corruption\ncategory: Governance\nemotion: Frustration\neconomicImpact: Increased costs due to bribery\nenvironmentalImpact: None\nResolutionTime: 11\nrelatedPolicies: UP Anti-Corruption Act 2018\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Bureau\nestimated: 26"}
{"text": "Complaint: There is no proper sanitation in my locality. The public toilets are either broken or too dirty to use. This needs immediate attention.", "target": "complaint_type: Sanitation Issue\ncategory: Sanitation\nemotion: Anger\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 18\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Amenities\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 37"}
{"text": "Complaint: There are no job opportunities here, and the government doesn't seem to care. I have been searching for work for months without any luck.", "target": "complaint_type: Unemployment\ncategory: Employment\nemotion: Helplessness\neconomicImpact: Loss of income\nenvironmentalImpact: None\nResolutionTime: 26\nrelatedPolicies: UP Employment Act 2017\nsubcategory: Job Opportunities\nurgencyLevel: High\ndepartmentAssigned: Employment Department\nestimated: 60"}
{"text": "Complaint: The schools here are overcrowded and lack proper infrastructure. My younger brother couldn't even get a good education because of this.", "target": "complaint_type: Educational Facilities\ncategory: Education\nemotion: Frustration\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 17\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Infrastructure\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 81"}
{"text": "Complaint: Public transport in Noida is pathetic. The buses are always late and overcrowded. I can't rely on them for daily commuting.", "target": "complaint_type: Public Transport\ncategory: Transportation\nemotion: Irritation\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 22\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Bus Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 78"}
{"text": "Complaint: There is an increase in petty crimes in my area. I fear going out after dark because the police don't take any action.", "target": "complaint_type: Law and Order\ncategory: Law Enforcement\nemotion: Fear\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 27\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 4"}
{"text": "Complaint: The water in my area is contaminated and undrinkable. I fear it will affect my family's health. The authorities need to take immediate action.", "target": "complaint_type: Water Pollution\ncategory: Utilities\nemotion: Concern\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Water contamination\nResolutionTime: 16\nrelatedPolicies: UP Water Quality Act 2019\nsubcategory: Water Quality\nurgencyLevel: High\ndepartmentAssigned: Water Quality Department\nestimated: 42"}
{"text": "Complaint: The infrastructure in Lucknow is underdeveloped. The roads are narrow and have no proper drainage system, causing problems during rains.", "target": "complaint_type: Infrastructure\ncategory: Infrastructure\nemotion: Disappointment\neconomicImpact: Increased repair costs\nenvironmentalImpact: Flooding and water damage\nResolutionTime: 22\nrelatedPolicies: UP Infrastructure Development Act 2016\nsubcategory: Urban Development\nurgencyLevel: High\ndepartmentAssigned: Urban Development Department\nestimated: 73"}
{"text": "Complaint: I don’t feel safe walking on the streets of Agra, especially after sunset. The police don’t take enough measures for women’s safety.", "target": "complaint_type: Women Safety\ncategory: Law Enforcement\nemotion: Fear\neconomicImpact: Loss of productivity due to fear\nenvironmentalImpact: None\nResolutionTime: 6\nrelatedPolicies: UP Women Safety Act 2018\nsubcategory: Women Safety\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 99"}
{"text": "Complaint: There is a severe water scarcity in our village. We have to wait in long queues just to get a few litres of water every day.", "target": "complaint_type: Water Scarcity\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Additional water procurement costs\nenvironmentalImpact: Water wastage and contamination\nResolutionTime: 3\nrelatedPolicies: UP Water Supply Act 2019\nsubcategory: Water Distribution\nurgencyLevel: High\ndepartmentAssigned: Water Supply Department\nestimated: 15"}
{"text": "Complaint: The schools here are teaching outdated curricula. My children are not getting quality education that can help them in the future.", "target": "complaint_type: School Education\ncategory: Education\nemotion: Disappointment\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 81"}
{"text": "Complaint: During the monsoon, we face frequent flooding. The drainage systems are not equipped to handle such situations, and we suffer every year.", "target": "complaint_type: Flood Management\ncategory: Disaster Management\nemotion: Helplessness\neconomicImpact: Increased repair and relocation costs\nenvironmentalImpact: Water contamination and soil erosion\nResolutionTime: 29\nrelatedPolicies: UP Flood Management Act 2017\nsubcategory: Flood Control\nurgencyLevel: High\ndepartmentAssigned: Disaster Management Department\nestimated: 49"}
{"text": "Complaint: The air pollution in Kanpur is unbearable. It’s affecting my health, and I fear it might lead to long-term diseases like asthma.", "target": "complaint_type: Pollution\ncategory: Environment\nemotion: Concern\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Air pollution\nResolutionTime: 30\nrelatedPolicies: UP Pollution Control Act 2018\nsubcategory: Air Quality\nurgencyLevel: High\ndepartmentAssigned: Pollution Control Department\nestimated: 4"}
{"text": "Complaint: Illegal constructions are being built near my house, blocking natural light and increasing the risk of accidents.", "target": "complaint_type: Illegal Construction\ncategory: Infrastructure\nemotion: Anger\neconomicImpact: Property damage and repair costs\nenvironmentalImpact: None\nResolutionTime: 13\nrelatedPolicies: UP Urban Planning Act 2016\nsubcategory: Urban Development\nurgencyLevel: High\ndepartmentAssigned: Urban Development Department\nestimated: 35"}
{"text": "Complaint: There are no parks or open spaces in my area. My children don’t have a place to play, and this is affecting their health.", "target": "complaint_type: Lack of Green Spaces\ncategory: Infrastructure\nemotion: Sadness\neconomicImpact: Increased healthcare costs due to lack of exercise\nenvironmentalImpact: None\nResolutionTime: 16\nrelatedPolicies: UP Urban Planning Act 2016\nsubcategory: Public Spaces\nurgencyLevel: Medium\ndepartmentAssigned: Urban Development Department\nestimated: 63"}
{"text": "Complaint: We face constant power cuts here, especially during peak hours. This is affecting our work and daily routine.", "target": "complaint_type: Power Shortage\ncategory: Utilities\nemotion: Frustration\neconomicImpact: Increased electricity costs\nenvironmentalImpact: Increased generator usage causing pollution\nResolutionTime: 23\nrelatedPolicies: UP Electricity Act 2017\nsubcategory: Power Distribution\nurgencyLevel: High\ndepartmentAssigned: Electricity Department\nestimated: 88"}
{"text": "Complaint: The garbage dumps in our area have not been cleaned for weeks. It’s causing foul smells and is a breeding ground for mosquitoes.", "target": "complaint_type: Garbage Disposal\ncategory: Sanitation\nemotion: Anger\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 12\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Garbage Collection\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 44"}
{"text": "Complaint: The local health centers are not equipped to treat emergencies. I had to take my mother to a private hospital because of this.", "target": "complaint_type: Lack of Healthcare\ncategory: Healthcare\nemotion: Concern\neconomicImpact: Increased medical expenses\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Health Services Act 2015\nsubcategory: Public Health\nurgencyLevel: High\ndepartmentAssigned: Health Department\nestimated: 54"}
{"text": "Complaint: I had to bribe a government official to get my birth certificate issued. This corruption is everywhere.", "target": "complaint_type: Corruption\ncategory: Governance\nemotion: Frustration\neconomicImpact: Increased costs due to bribery\nenvironmentalImpact: None\nResolutionTime: 25\nrelatedPolicies: UP Anti-Corruption Act 2018\nsubcategory: Corruption Control\nurgencyLevel: High\ndepartmentAssigned: Anti-Corruption Bureau\nestimated: 40"}
{"text": "Complaint: After every rain, our roads get flooded, making it impossible to commute. The drainage system is completely inadequate.", "target": "complaint_type: Waterlogging\ncategory: Transportation\nemotion: Irritation\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to traffic congestion\nResolutionTime: 21\nrelatedPolicies: UP Traffic Management Act 2016\nsubcategory: Traffic Management\nurgencyLevel: Medium\ndepartmentAssigned: Traffic Police Department\nestimated: 81"}
{"text": "Complaint: There is a rise in crime in our locality. The police are not taking enough action, and we don't feel safe anymore.", "target": "complaint_type: Law and Order\ncategory: Law Enforcement\nemotion: Fear\neconomicImpact: Loss of business due to crime\nenvironmentalImpact: None\nResolutionTime: 2\nrelatedPolicies: UP Police Act 2018\nsubcategory: Crime Control\nurgencyLevel: High\ndepartmentAssigned: Police Department\nestimated: 9"}
{"text": "Complaint: Noida’s metro stations are always overcrowded, and it’s impossible to get a seat during peak hours.", "target": "complaint_type: Transportation\ncategory: Transportation\nemotion: Annoyance\neconomicImpact: Loss of productivity\nenvironmentalImpact: Increased pollution due to private vehicle usage\nResolutionTime: 19\nrelatedPolicies: UP Public Transport Act 2018\nsubcategory: Metro Services\nurgencyLevel: Medium\ndepartmentAssigned: Transport Department\nestimated: 81"}
{"text": "Complaint: There are no job opportunities in my area. I have been looking for work for a year but have found nothing.", "target": "complaint_type: Unemployment\ncategory: Employment\nemotion: Helplessness\neconomicImpact: Loss of income\nenvironmentalImpact: None\nResolutionTime: 5\nrelatedPolicies: UP Employment Act 2017\nsubcategory: Job Opportunities\nurgencyLevel: High\ndepartmentAssigned: Employment Department\nestimated: 7"}
{"text": "Complaint: The public restrooms in Lucknow are in a terrible condition. They are dirty and often locked, making it difficult for citizens.", "target": "complaint_type: Public Facilities\ncategory: Sanitation\nemotion: Disappointment\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Pollution and contamination\nResolutionTime: 18\nrelatedPolicies: UP Sanitation Act 2018\nsubcategory: Public Amenities\nurgencyLevel: High\ndepartmentAssigned: Sanitation Department\nestimated: 92"}
{"text": "Complaint: The education system in my city is outdated. The textbooks are old, and the teaching methods are not in line with modern requirements.", "target": "complaint_type: School Education\ncategory: Education\nemotion: Frustration\neconomicImpact: Increased private tuition costs\nenvironmentalImpact: None\nResolutionTime: 30\nrelatedPolicies: UP Education Act 2014\nsubcategory: School Curriculum\nurgencyLevel: High\ndepartmentAssigned: Education Department\nestimated: 53"}
{"text": "Complaint: The air quality in Kanpur is terrible. The pollution levels are so high that it's affecting our breathing and causing allergies.", "target": "complaint_type: Air Pollution\ncategory: Environment\nemotion: Health Concern\neconomicImpact: Increased healthcare costs\nenvironmentalImpact: Air pollution\nResolutionTime: 23\nrelatedPolicies: UP Pollution Control Act 2018\nsubcategory: Air Quality\nurgencyLevel: High\ndepartmentAssigned: Pollution Control Department\nestimated: 79"}