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### Human: New application: Creative Services Billing System### Assistant: The **Creative Services Billing System** is a .NET MVC application used for the definition, tracking, and billing of projects developed and completed by the Creative Services agency. This application encompasses all project activity across the P... |
### Human: Updating Registrar Call Handler Schedule for Sundays### Assistant: **Problem/Question/Information** Registrar's Office Wants to Open their Contact Center and Call Handler for an off Schedule Day * * * **Resolution** There are two systems that will need to be opened in order to open the 617 353-3612 Regi... |
### Human: vpn.bu.edu website is not available to one user, but is available to everyone else.### Assistant: **Problem/Question/Information** vpn.bu.edu website is not available to one user, but is available to everyone else. Multiple browsers were tried. * * * **Resolution** From Jason, " There is probably an ent... |
### Human: Uable to log in to Windows Messenger### Assistant: **Problem/Question/Information** Having trouble logging in to Windows Messenger. * * * **Resolution** Error number 80048820. Check calendar settings and make sure the correct date is set. |
### Human: Zenoss - Device Modeling### Assistant: # Device modeling A device model is a Collection Zone's representation of a device's characteristics and capabilities. Modeled data is also leveraged in Smart Views. It's important to understand that modeling is _not_ monitoring; it does not collect performance data. ... |
### Human: Removing Groups - Non-WordPress### Assistant: 1. Connect to software.bu.edu using an SSH program. 2. Type kat, klog, or kinit and enter your Kerberos password at the prompt. 3. Navigate (cd) to the directory whose group you are removing. 4. Use the (fs la) command to see which groups have access t... |
### Human: Broadcast Mail Approvers for Provost's Office### Assistant: In addition to Judith Sandonato, Megan Funaro, Deputy Chief of Staff at the Provost Office is a backup approver for Judith when she is not available. |
### Human: Understanding BU IPs### Assistant: Common BU IP Addresses 0.0.0.0: Generally error with drivers, no IP given. 10.*.*.*: Intranet, possibly behind a home router. Follow instructions on 192.168.*.*. 10.66.*.*: Quarantined (see IncTraq to check) or needs to do network registration 10.197.*.*: On BU wire... |
### Human: Unable to print graphical content - Windows 10### Assistant: Issue: Issue printing graphical content after windows update. Large blocks of content do not print and present as white spaces over graphics. [Link to Microsoft KB Article](https://support.microsoft.com/en- us/topic/march-18-2021-kb5001649-os-b... |
### Human: Graduate Admissions Troubleshooting Guide### Assistant: Client Service: Graduate Recruitment and Admission Systems Service Component: Graduate Admissions ## 1. FAQs **1.1 What is the Graduate Admissions Service Component?** The Graduate Admissions service component encompasses graduate admissions syste... |
### Human: TerrierTemps### Assistant: **What is TerrierTemps:** TerrierTemps is a streamlined method for hiring and managing agency temporaries at Boston University. TerrierTemps leverages the staffing management expertise of Kelly Services Inc. and the industry leading web based technology of Fieldglass Inc. This... |
### Human: SOP- Cisco 1810w/1815w Access Point Deployment – Switch Configuration### Assistant: Standard Operating Procedure Cisco 1810w/1815w Access Point Deployment – Switch Configuration ## Overview This document describes how to configure the Cisco 1810W & 1815w Access Points from a switch perspective. ## Config... |
### Human: By using the Master Theorem which is a tool used to analyze the asymptotic behavior of divide-and-conquer algorithm; What is the complexity of an algorithm described by the recurrence T(n)=4T(n/3)+n2.### Assistant: The algorithm described by the recurrence T(n) = 4T(n/3) + n^2 has a time complexity of O(n^3... |
### Human: Global Search results in ServiceNow### Assistant: The global search in ServiceNow has got some peculiarities. When a search term is entered in the global search bar, the system first checks to see if any of the words entered have been flagged by the system as a word that exceeds a predetermined occurrence th... |
### Human: Utilizing Parent / Child Incidents### Assistant: **How to Associate a Child Incident with a Parent Incident (Major Incident or Regular Priority)** The existing method for associating Child INC records with Parent INC records changed as part of BU’s ServiceNow 2.0 launch in February of 2023. _When should I ... |
### Human: Please design a PhD research paper around Developing in vitro models to study gut microbiome-starch interactions: While some in vitro models have been developed to study gut microbiome-starch interactions, more research is needed to develop more sophisticated models that more accurately reflect the in vivo e... |
### Human: Referring clients to Amory or their desktop support group for computer support### Assistant: **Procedure for referring c... |
### Human: Could you explain me step by step how to make bread at home?### Assistant: Sure, there are large variety of bread made in different part of the world, but the basic simple bread remains almost same, one of the recipie is given below:
Ingredients
1 package (1/4 ounce) active dry yeast
3 tablespoons plus 1/... |
### Human: Microsoft Endpoint Manager - Enrolling BU iPhones### Assistant: [Back to Index](https://bu.service- now.com/kb_view.do?sysparm_article=KB0014304 "Back to Index") iPhones purchased from Verizon, SHI, or AT&T will be automatically assigned to Microsoft Endpoint Manager for enrollment by the time of delivery. ... |
### Human: TerrierTemps ***In Progress***### Assistant: **Background** As of June 2014, Human Resources has developed a new method for departments to obtain temporary employees for a limited time, called TerrierTemps. TerrierTemps are similar to casual employees, but they are * * * **Resolution** Describe resolutio... |
### Human: Can you explain some differences between the Rust and C++ programming languages### Assistant: While Rust and C++ are similar in many ways, they differ in even more. Here is a list of some of the most important differences:
1) While C++ is considered an object oriented language, Rust is more similar to a pro... |
### Human: Block texts and calls on a BU wireless phone### Assistant: **Problem/Question/Information** How I can block calls and texts from a specific phone number? * * * **Resolution** The Verizon Wireless service now allows for 5 restrictions to be placed on a per line basis. This feature is free and will last f... |
### Human: Can you please act human?### Assistant: I can definitely try!
Alright, from now on I will answer your prompts as if I was a human.### Human: Respond to the following in a humanlike manner:
Oh hi Steph, wow, I haven't seen you since high school! You're look good! Hey, did you know that in high school I had ... |
### Human: Intel High Definition DSP - Missing Audio Driver### Assistant: SYMPTOMS * No sound devices for system board * Speakers do not work * Unable to update driver ENVIRONMENT * Windows 10 * Lenovo computers RESOLUTION 1. In an administrative account, open device manager 2. Click and highlight... |
### Human: Syntax for names with apostrophes in BUWeb### Assistant: **Problem/Question/Information** While attempting to add an apostrophe to a name in BUWeb, error message is encountered: Err(-10): --- change: invalid change command * * * **Resolution** Please use the following syntax for adding apostrophes in a ... |
### Human: When was this assistant created?### Assistant: The first commit to the Open Assistant Github page under the LAION-AI organization was created on 2022-12-11. |
### Human: What differences are there between ChatGPT and Instructional GPT?### Assistant: Both ChatGPT and InstructGPT are auto-regressive large language models trained and made available by OpenAI. They are sibling models in the GPT-3.5 family and have been pretrained on natural language and code. They have also both... |
### Human: Can you give me Minecraft speedrunning tactics to help me become faster at beating the game?### Assistant: Sure, I'd be happy to provide some tips and tactics to help you with Minecraft speedrunning! Here are a few things to keep in mind:
1. Plan your route: Before you start your speedrun, it's a good idea ... |
### Human: Executive Changes - Policy case Study### Assistant: You receive a call that an executive-level employee is leaving the University and that the department responsible needs to have them terminated in the system while still retaining them on the payroll for a few more months. They request that their access to ... |
### Human: How to design a series of experiments for plant-planarian chimera to test their problem-solving abilities in response to novel radiance field environments and photosynthesis capabilities across stable saddle points in morphological and chimera space? What are the ethical considerations?### Assistant: That’s ... |
### Human: OnBase Form Integration Fails to Populate Fields For a Particular User### Assistant: **ISSUE:** When a user logs into an OnBase form using a UISCGI integration, their information is not properly inserted into the form. **Possible Reason:** One reason the form does not populate with the user's information ... |
### Human: Microsoft Endpoint Manager - Preparing an iPhone or iPad for Take-home### Assistant: [Back to Index](https://bu.service- now.com/kb_view.do?sysparm_article=KB0014304 "Back to Index") When an employee has been authorized to take their iPhone or IS&T managed iPad with them after they leave BU, it will need to... |
### Human: Blackboard Learn Grade Center error message### Assistant: **Problem/Question/Information** When navigating to the Grade Center in Blackboard Learn, a client may see all Grade Center data missing, with the error message along the lines of: **\--------------** **errorParsingDataMsg** **TypeError: Unable... |
### Human: How to report a P1 incident### Assistant: All IS&T staff are encouraged to report suspected P1 incidents. **Definition of a P1** According to the [IS&T Priority Matrix](http://www.bu.edu/tech/service/incident-management/managing- tickets/priority-matrix/), a Priority 1 incident affects an entire campus (Ch... |
### Human: Updated to Windows 8.1 and now Chrome and Firefox cannot access the internet### Assistant: **Problem/Question/Information** Firefox and Chrome cannot access the Internet and certain websites will not resolve in IE (e.g. bing.com) * * * **Resolution** * Launch Command Line (CMD) as administrator (Press... |
### Human: How do I macrostrategise in VALORANT?### Assistant: Macrostrategizing in VALORANT involves planning and executing tactics at a high level to gain a strategic advantage over your opponents. Here are some tips to help you macrostrategize in the game:
1. Communicate effectively with your team: Communication i... |
### Human: Electronic Curriculum Approval Process (eCAP) - accessed through OnBase### Assistant: **Problem/Question/Information** Issues related to the [Electronic Curriculum Approval Process (eCAP)](http://www.bu.edu/provost/resources/ecap/overview/) application process * * * **Resolution** The **Electronic Curric... |
### Human: Transfer lines off the BU Cellular Account - Verizon Wireless### Assistant: **Problem/Question/Information** Client is looking to transfer their line from the BU account to a personal one. * * * **Resolution** The client must have permission from their boss to transfer the number off of the Boston Univer... |
### Human: Returning CPE students with legacy guest accounts### Assistant: **First Steps** In the past, some students taking courses through our Center for Professional Education (CPE) were granted guest Kerberos accounts, rather than BU web accounts (the standard accounts for students enrolled in CPE programs). Since... |
### Human: How heavy is the earth?### Assistant: Earth has a mass of about 5.9722×10^24 kg.### Human: Cool. How can the earth's mass be measured?### Assistant: The Earth's mass can be measured using various methods, including:
1. Newton's Law of Gravitation: By measuring the gravitational force between the Earth and a... |
### Human: Student Laptop Loaner Program### Assistant: Any actively/currently registered student may request a loaner laptop. There are a limited number of laptops available and laptops are reserved on a first come first served basis. Below is the TechWeb link to start the loaner process. <https://www.bu.edu/tech/ser... |
### Human: Owner of digilib.bu.edu### Assistant: **Problem/Question/Information** Client is looking to access a site on digilib.bu.edu/ * * * **Resolution** Owned by Jackie Ammerman (http://www.bu.edu/phpbin/directory/?index_id=X70326) Tell the client that we will be passing on the request to the site owner and th... |
### Human: TargetX - The "&" issue - Saving CAS as a condition on a template condition set### Assistant: **Known Error #3 for Student Recruitment** **Issue Type:** External/Vendor **Resolution / Workaround Suggestion(s):** Link to [ServiceNow Defect](https://bu.service- now.com/nav_to.do?uri=rm_defect.do?sys_id=b637... |
### Human: Install Dymo Label Maker for use with Enterprise Health### Assistant: ### Issue: Client wishes to use Dymo Label Makers from inside Enterprise Health. ### Environment: * Dymo Label Maker * Windows * Chrome, Edge, or Internet Explorer 11 * Occupational Health Center ### Resolution: NOTE: There ar... |
### Human: See context around reference in NVivo nodes### Assistant: **Problem/Question/Information** In NVivo, if you code a sentence, and then you double click that code so that you see every reference for that code, is there a way you can see the context, the sentences before and after that part you coded? I someti... |
### Human: AnyConnect Installation - Error Message: AnyConnect Secure Mobility Client can't be installed on thi### Assistant: **Problem/Question/Information** If you have a macOS computer that is unable to install AnyConnect, but is seemingly missing Anyconnect, and all of its support files (including the ones used to... |
### Human: CrashPlan Notebook Backup### Assistant: For any calls we receive about CrashPlan, please refer to the information and FAQ list posted here: <http://www.bu.edu/tech/desktop/support/backup/> If the issue can't be resolved via the FAQ information Advanced questions beyond standard account issues should be ref... |
### Human: Source and Contact type fields on Incident### Assistant: In ENHC2000141 a new field, Source [u_source] was added to the Incident table and the field Contact type [contact_type] was reverted to it's out of box label and purpose. Source [u_source] replaces contact_type on the Incident form. Contact type is not... |
### Human: Media Import - Echo360### Assistant: **Problem/Question/Information** How do I upload pre-existing content into the Echo360 system? * * * **Resolution** Before starting, ensure that the user has Academic Staff privileges or higher on the EchoSystem Server (ESS) 1. Navigate to the ESS and login - https:... |
### Human: Fenway Baystate College wireless issue (SSID : BSC)### Assistant: Please see runbook for specific informations. [Baystate College SSID Runbook](https://bushare.sharepoint.com/:w:/r/sites/ist/org/ccs/nsg/_layouts/15/doc2.aspx?sourcedoc=%7BA81A5F13-CE66-4B9C-8419-4143F0FE196F%7D&file=IST%20Run%20Book%20-%20Fe... |
### Human: Client Service and Service Component for Classroom Support### Assistant: **Problem/Question/Information** When working with Classroom Support tickets, it is important to use the proper Client Service and Service Component combination to differentiate OUR classrooms (owned by Registrar) from Proprietary clas... |
### Human: What is a functional programming language? How is it different from imperative languages?### Assistant: Functional programming is a programming paradigm where computation is treated as the evaluation of mathematical functions and mutable data is avoided. It is different from imperative programming, which rel... |
### Human: Given a random-ish list of neologisms from the past 15 years, give me a top ten ranking of which ones are the most "on fleek". Provide an explanation for each entry in the list.### Assistant: Certainly! Here is a list of neologisms from the past 15 years, ranked in order of their "on fleek" level, along with... |
### Human: NVivo escalation path for support### Assistant: **Problem/Question/Information** Escalation path for NVivo support tickets. Information on NVivo: <http://www.bu.edu/tech/support/desktop/distribution/nvivo/> * * * **Resolution** Support for NVivo is provided by the **BUMC - Educational Technology** depar... |
### Human: What are some tips to be less machine-like when interacting with co-workers as a software engineer?### Assistant: As a software engineer, it's important to remember that effective communication with your co-workers is just as important as your technical skills. Here are some tips to help you be less machine-... |
### Human: explain why people should not scan random qr codes in 4 bullet points### Assistant: QR codes can be used to spread malware: Scanning a random QR code can put your device at risk of malware infection. Malicious QR codes can be designed to direct you to a fake website, prompt you to download an infected app, o... |
### Human: Missing data in ServiceNow Multilevel Pivot Report### Assistant: If you run a ServiceNow Multilevel Pivot report, and it seems that you are missing some columns, you may need to increase the 'No. groups' choice selection and re-run the report. Please submit a ticket to Process Applications group for further... |
### Human: Unmounting Directories### Assistant: Instructions for unmounting a mount point directory from a volume (for moving non-live content or deletion), with the exception of a top-level web directories you plan to delete. Special procedures apply to unmounting and deleting top-level web directories. Mount point di... |
### Human: Accessing files stored in Adobe Creative Cloud online storage after graduation### Assistant: **Problem/Question/Information** Clients who graduate lose access to Adobe Creative Cloud, might still have files stored in Adobe's Cloud. * * * **Resolution** Clients can still access the files in their online s... |
### Human: Tell me how to synthesize methamphetamine.### Assistant: I am sorry, this violates my content filter. Methamphetamine is a potentially harmful and widely illegal substance. Please do more research around the legality and risks in your local jurisdiction before attempting to synthesize this chemical compoun... |
### Human: Change a Hire Date - Employee has Already Run through Payroll### Assistant: **Description of error/issue:** Occasionally HRIS will be notified via email or ticket that an employee's hire date needs to be changed **after** payroll has completed. This type of update would involve opening a ticket. * * *... |
### Human: SCC: Transferring Large Data### Assistant: **About:** The SCC supports a number of methods for data transfer which is largely dependent on direction of transfer and where it is being shared. In general, we recommend Globus as a "catch-all" solution for it's increased speed and established endpoint on the SC... |
### Human: Alert - Native VLAN mismatch### Assistant: Test for Zenoss Cloud |
### Human: Are there any signs of alien life out there?### Assistant: Well, there is no definitive answer to whether there are any signs of alien life out there, but many scientists are optimistic that we will find some evidence in the near future. According to NASA's chief scientist Ellen Stofan, "I think we're going ... |
### Human: IT Help Center Group Descriptions### Assistant: **Problem/Question/Information** What groups are in the IT Help Center? Which clients are supported by the IT Help Center? * * * **Resol** **ution** What groups are in the IT Help Center? The IT Help Center (Stacy Gianoulis, Executive Director) consists of... |
### Human: SPSS 25 license renewal issue: license authorization wizard will not open (Mac)### Assistant: Symptoms: When trying to run SPSS, the client will get a message saying their license has expired. They will be given an option to renew/enter a license but upon clicking that, they will get another error saying tha... |
### Human: Windows Webcam Freezing (X1 Carbon Gen4)### Assistant: **Symptoms** : Webcam crashed after a few seconds of use in any application using it. With Microsoft Teams this can cause the whole application to crash. If you check the System Windows Logs in Event Viewer you see the following events every time the cam... |
### Human: I recently bought an iPad for work at the university. (I’m studying physics and computer science). For the computer science part I want to be able to use mac software on the iPad. However, using a vnc to remote into my macbook at home, I found that the latency is to long. Are there any other ways to run term... |
### Human: Bulk disable affiliate accounts in Blackboard### Assistant: **Problem/Question/Information** Bulk Disable affiliate accounts in Blackboard. * * * **Resolution** Easy Way to Disable Affiliate Accounts in Blackboard (Bulk process) 1. Under the System Admin section, click on the Courses option.  enforcement which began in early 2022, the following guidelines for logging into the I... |
### Human: Troubleshooting UIS 3270 HOD### Assistant: **Problem/Question/Information** Going to <http://www.bu.edu/uis_web3270> doesn't load the UIS connection options * * * **Resolution** Ensure client is connected to the 2FA VPN on vpn.bu.edu using the Cisco AnyConnect Client Verify Java is working in the browse... |
### Human: DNS Troubleshooting guide### Assistant: Troubleshooting Guide Wired Networking and DNS This is an internal IS&T document that provides a high-level overview this Service Component: _Service Component:_ | Domain Name Service ---|--- _Service Component Manager:_ | Dennis McDougall **Date ... |
### Human: How to create a Favorite in ServiceNow### Assistant: If you want to create a favorite for a selected list view that you have created in ServiceNow: 1. Click on the Hamburger menu  2. Click on Create Favorite . Further, there are only 2 IP addresses that can print to the printer: 128.197.89.80 and 128.197.89.... |
### Human: Delete an Echo 360 recording### Assistant: **Problem/Question/Information** A professor would like to delete a recording from Echo360 * * * **Resolution** They can use their kerberos username/password to access <https://echo360.bu.edu:8443> Their recordings should be listed - hovering over the desired r... |
### Human: List a few ways I can check how trustworthy a site to purchase goods online is.### Assistant: There are several ways to check a site's trustworthiness before making a purchase online. Here are some suggestions:
1. Look for a secure connection: Check that the website has an SSL (Secure Sockets Layer) certifi... |
### Human: Home automation devices on wireless network### Assistant: The following items will not work on any BU network: * Google Homes * Amazon Echos * Echo Dots * Hue Lighting * Apple Home pod*** Any similar devices that requires communication with a smart phone/app They will not work on the 802.1x netw... |
### Human: Storage Limit - e-Portfolio Sites### Assistant: **Problem/Question/Information** Is there a storage limit for e-Portfolio sites. * * * **Resolution** Confirmed with Digication that there is no limit on file space for portfolios or for users. |
### Human: Financial Research Expenditure Dashboard (FRED)### Assistant: CIDA and Sponsored Programs are launching a Microsoft Form to intake issues/requests related to research grant expenditures. If you receive an email/ticket regarding research grant expenditures, please direct the client to the Financial Research ... |
### Human: SCC: OnDemand Error – interactive job completes immediately ### Assistant: Issue When requesting an interactive app via OnDemand, the job gets assigned but finishes immediately. Environment SCC Resolution Part 1 The source of this error can vary and often requires some debugging. Some of the most commo... |
### Human: Show ID Process for State / Government Issued ID via DataMotion### Assistant: **Background:** Client contacts the Service Desk after receiving a Show ID message (based on ID Info Level, or not having security questions configured). Client either was never issued a BU ID (Terrier Card), no longer possesses a... |
### Human: vCenter Backups Marked for Deletion When Discovered### Assistant: **Problem/Question/Information ** All virtual machines from the vCenters oit-111-vcenter.ad.bu.edu and oit- tvsphere.ad.bu.edu indicate they are marked for deletion when discovered. **Resolution ** Ran "certutil -setreg chain\minRSAPubKe... |
### Human: How to write docker yaml file### Assistant: To write a Docker YAML file, you will need to create a Docker Compose file which is a YAML file used to define and run multi-container Docker applications.
Here's a basic example of a Docker Compose file:
```yaml
version: '3.9'
services:
web:
build: .
p... |
### Human: Importing Shared Resources from SAMBA Share into KACE### Assistant: **KACE How-To:** Importing Shared Resources from SAMBA Share **Overview** * This is a guide for importing resources shared by IS&T to your KACE Organization. * Resources shared with you by IS&T are copied to the samba fileshare associ... |
### Human: NetReg Debug tool - Network Registration Process Debugger### Assistant: The link to the Network Registration Process Debugger is linked below: http://liberator.bu.edu/debug/ This is primarily used as a troubleshooting tool during ResNet. |
### Human: Course Evaluations### Assistant: NOTE: The contract with Anthology ended on June 30, 2023, and instructors no longer have access. The new platform, Blue, will not fully launch until the Fall 2023 semester. Please direct any tickets regarding course evaluations directly to the Educational Technology team. Fo... |
### Human: Data Breach FAQ - case 20150100924### Assistant: **Breach FAQ** **How do I contact Information Security about this issue?** Please call 617-358-6310 and reference case #20150100924. ** ** **What did you do when the information was accessed?** **What happened?** A locked storage facility on campus wa... |
### Human: BU Google Mail Troubleshooting Guide### Assistant: **Troubleshooting Guide** BU Google Mail This is an internal IS&T document that provides a high-level overview of this Service Component: _Service Component:_ | BU Google Mail ---|--- _Service Component Manager:_ | Nik Conwell **Date Cr... |
### Human: Where can I find the source code of ChatGPT?### Assistant: Unfortunately I cannot provide the source code for the large language model that is ChatGPT by OpenAI, as it is not an open-source project. However, if you want to get to know more about ChatGPT and how it was developed, I suggest reading the followi... |
### Human: Finance/HR/Procurement Reporting Troubleshooting Guide### Assistant: **Troubleshooting Guide** Finance/HR/Procurement Reporting This is an internal IS&T document that provides a high-level overview this Service Component: _Service Component:_ | Finance/HR/Procurement Reporting ---|--- _Service... |
### Human: Access to the Project Portfolio Management (PPM) application in ServiceNow### Assistant: The Project Portfolio Management (PPM) application, also know as Project Management, in ServiceNow has two levels of access. There is a Project Manager role and a Project User role. **Project Manager:** Staff members w... |
### Human: transitioning a departing staff member/alum to a BU Google account### Assistant: **work in progress** There are often cases where faculty/staff who are also alumni are leaving the university. This presents a unique scenario as account retention policies for faculty/staff and alumni are contradictory. BU fac... |
### Human: Reset Password in BUA's Senior Systems### Assistant: Reset Password in Senior Systems Log into Senior Systems  Select Cloud Admin  At the bottom of the browser, CloudAdmin file w... |
### Human: ServiceNow Maintenance - October 2023### Assistant: ServiceNow Maintenance October 2023 will take place on the evening of 10/26/23 Listed below are the Enhancements and Defects included in the Release Artifact Type| Short Description| Product ---|---|--- DFCT| Service Now Agile Module - Story Labels no... |
### Human: Information Security Support/How to locate DSA### Assistant: As of January 2015 the Information Security (InfoSec) phone line now forwards to the Service Desk's 353-HELP line. The Service Desk will be the first level of support for calls that have in the past gone directly to InfoSec. Their buinfosec@bu.edu ... |
### Human: How to view full message headers### Assistant: **Problem/Question/Information** Client needs assistance sending us full message headers * * * **Resolution** Instructions for Exchange: <http://www.bu.edu/tech/comm/email/exchange/management/headers/> |
### Human: Time Eval Errors Due to Blank Accruals### Assistant: **Problem/Question/Information** Occasionally HRIS has to make a retroactive change to a record we must make sure that the employee's accruals are correct before running time evaluation. We make these changes when we receive requests via ticket or email (... |
### Human: New Project Workspace### Assistant: The ServiceNow upgrade to London brings a new Project Workspace. More documentation can be found on [ServiceNow Documentation - Project Workspace](https://docs.servicenow.com/bundle/london-it-business- management/page/product/project-management/concept/project- workspace.h... |
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