Update train.csv

train.csv

@@ -1,143 +1,143 @@
 text,intent
-Carbon fiber bike,Bike Types
-budget bikes,Bike Types
-professional bikes,Bike Types
-bikes for men,Bike Types
-bikes for women,Bike Types
-bikes for kids,Bike Types
-I'm looking for a bike for my son,Bike Types
-Budget Bikes for Road and Trail,Bike Types
-light-weighted bikes,Bike Types
-bikes good for commuting,Bike Types
-Bikes for daily usage,Bike Types
-Do you have bikes for beginner?,Bike Types
-I'm a professional cyclist. What options do you have in store for me?,Bike Types
-Which bike is good for beginner?,Bike Types
-I want to purchase a road bike,Bike Types
-what types of bikes do you have in store?,Bike Types
-Do you carry mountain bike?,Bike Types
-Do you sell E-bikes?,Bike Types
-price of changing a seat,Cost Estimation
-price of adjusting the seat,Cost Estimation
-how much to lubricate my chain?,Cost Estimation
-How much does it cost for ,Cost Estimation
-price for tire replacement,Cost Estimation
-How much does it cost to ,Cost Estimation
-How much do you charge for a tune-up?,Cost Estimation
-when does you store open ,Hours
-store hours,Hours
-"Do you open at evening, like 6pm?",Hours
-Do you open ,Hours
-hours ,Hours
-weekend,Hours
-weekday schedule,Hours
-can I come in on ,Hours
-when do you close?,Hours
-when to come in?,Hours
-business hours,Hours
-When can I drop off my bike for ,Hours
-When do you open?,Hours
-What are your hours?,Hours
-How late are you open?,Hours
-The seat is too high for me. Need to ,Make Appointment
-I need to adjust my seat,Make Appointment
-need to ,Make Appointment
-fix,Make Appointment
-tune-ups,Make Appointment
-appointment,Make Appointment
-Can I make a appointment to come in?,Make Appointment
-I got a ,Make Appointment
-I need to come in for a ,Make Appointment
-Can I setup an appointment to ,Make Appointment
-Can you fix my ,Make Appointment
-Can I schedule service for ,Make Appointment
-My bike is broken,Make Appointment
-I have a ,Make Appointment
-I'd like to get my bike fixed,Make Appointment
-I'd like to schedule an appointment for ,Make Appointment
-I want to return,Return Policy
-I don't like my bike,Return Policy
-full refund,Return Policy
-refund,Return Policy
-return,Return Policy
-return and refund,Return Policy
-What if I don't like the bike?,Return Policy
-What do I need to bring back for return?,Return Policy
-How long can I hold a bike before issuing a refund?,Return Policy
-Do you take returns on a used bike?,Return Policy
-How much can I get refund from a purchase?,Return Policy
-Can I get full refund?,Return Policy
-"If the bike doesn't fit me, can I return it?",Return Policy
-What are the restrictions of returning a bike?,Return Policy
-Do you take returns for all bikes?,Return Policy
-What do I need for a return?,Return Policy
-How can I return a bike?,Return Policy
-Do you take returns?,Return Policy
-Can I return the bike I purchased?,Return Policy
-What if I change my mind later,Return Policy
-What is your return policy?,Return Policy
-sell old bikes,Trade-in Options
-I need to get rid of an old bike.,Trade-in Options
-Can I request trade-in online?,Trade-in Options
-What do I need to trade in?,Trade-in Options
-Do you take bikes from different shops?,Trade-in Options
-Can I sell my bike to you?,Trade-in Options
-upgrade my old bike,Trade-in Options
-exchange bikes,Trade-in Options
-sell my bike,Trade-in Options
-I want to trade in my bike,Trade-in Options
-what do you do with the old bikes?,Trade-in Options
-"I want to get a new bike, can you take my old one?",Trade-in Options
-I'd like to learn the trade-in options.,Trade-in Options
-Do you buy used bikes?,Trade-in Options
-Do you take trade-ins?,Trade-in Options
-Do you buy bikes?,Trade-in Options
-hello,Welcome Intent
-What's the weather like today?,Fallback Intent
-Do you have any job openings?,Fallback Intent
-Can I get a recommendation for a good restaurant nearby?,Fallback Intent
-What's the best way to get to your shop from downtown?,Fallback Intent
-Do you have any bike-related events coming up?,Fallback Intent
-Can I get a copy of your shop's newsletter?,Fallback Intent
-What's the best way to contact your customer service team?,Fallback Intent
-Do you have any bike safety tips?,Fallback Intent
-Can I get a list of your shop's social media accounts?,Fallback Intent
-What's the history of your bike shop?,Fallback Intent
-Do you have any bike-related podcasts you recommend?,Fallback Intent
-Can I get a tour of your shop?,Fallback Intent
-What's the best way to stay updated on new bike models?,Fallback Intent
-Do you have any bike-related books you recommend?,Fallback Intent
-Can I get a map of local bike trails?,Fallback Intent
-What's the best way to contact your bike shop's owner?,Fallback Intent
-Do you have any bike-related YouTube channels you recommend?,Fallback Intent
-Can I get a list of your shop's partners and sponsors?,Fallback Intent
-What's the best way to get involved in local cycling events?,Fallback Intent
-Do you have any bike-related apps you recommend?,Fallback Intent
-"Hi there, I'm new to the shop!",Welcome Intent
-"Hello, this is my first visit to your store.",Welcome Intent
-"Greetings, I just moved to the area!",Welcome Intent
-"Hi, I'm visiting your shop for the first time.",Welcome Intent
-"Hello, I'm looking to learn more about your shop.",Welcome Intent
-"Hi, I'm a new customer here.",Welcome Intent
-"Hello, I'm visiting your shop for the first time.",Welcome Intent
-"Hi, I'm new here, can you help me?",Welcome Intent
-"Good morning, this is my first time at your shop.",Welcome Intent
-"Hey, I've never been here before.",Welcome Intent
-"Hi, just wanted to introduce myself as a new customer.",Welcome Intent
-"Hello, I'm new to this area and your store.",Welcome Intent
-"Hi, I just found your shop and wanted to say hello.",Welcome Intent
-"Hello, this is my first time shopping here.",Welcome Intent
-"Hi, I'm exploring your shop for the first time.",Welcome Intent
-"How much would it cost to tune up my bike?",Cost Estimation
-"What's the estimated cost for a full bike service?",Cost Estimation
-"How much is it to replace a bike chain?",Cost Estimation
-"What's the price for fixing a puncture?",Cost Estimation
-"How much would a custom bike build cost?",Cost Estimation
-"What's the cost to replace bike tires?",Cost Estimation
-"How much does it cost to service a mountain bike?",Cost Estimation
-"Can you give me a price estimate for a brake repair?",Cost Estimation
-"What does it cost to get my bike gears adjusted?",Cost Estimation
-"How much will it cost to replace the handlebars on my bike?",Cost Estimation
+Carbon fiber bike,"Bike Types"
+budget bikes,"Bike Types"
+professional bikes,"Bike Types"
+bikes for men,"Bike Types"
+bikes for women,"Bike Types"
+bikes for kids,"Bike Types"
+I'm looking for a bike for my son,"Bike Types"
+Budget Bikes for Road and Trail,"Bike Types"
+light-weighted bikes,"Bike Types"
+bikes good for commuting,"Bike Types"
+Bikes for daily usage,"Bike Types"
+Do you have bikes for beginner?,"Bike Types"
+I'm a professional cyclist. What options do you have in store for me?,"Bike Types"
+Which bike is good for beginner?,"Bike Types"
+I want to purchase a road bike,"Bike Types"
+what types of bikes do you have in store?,"Bike Types"
+Do you carry mountain bike?,"Bike Types"
+Do you sell E-bikes?,"Bike Types"
+price of changing a seat,"Cost Estimation"
+price of adjusting the seat,"Cost Estimation"
+how much to lubricate my chain?,"Cost Estimation"
+How much does it cost for ,"Cost Estimation"
+price for tire replacement,"Cost Estimation"
+How much does it cost to ,"Cost Estimation"
+How much do you charge for a tune-up?,"Cost Estimation"
+when does you store open ,"Hours"
+store hours,"Hours"
+"Do you open at evening, like 6pm?","Hours"
+Do you open ,"Hours"
+hours ,"Hours"
+weekend,"Hours"
+weekday schedule,"Hours"
+can I come in on ,"Hours"
+when do you close?,"Hours"
+when to come in?,"Hours"
+business hours,"Hours"
+When can I drop off my bike for ,"Hours"
+When do you open?,"Hours"
+What are your hours?,"Hours"
+How late are you open?,"Hours"
+The seat is too high for me. Need to ,"Make Appointment"
+I need to adjust my seat,"Make Appointment"
+need to ,"Make Appointment"
+fix,"Make Appointment"
+tune-ups,"Make Appointment"
+appointment,"Make Appointment"
+Can I make a appointment to come in?,"Make Appointment"
+I got a ,"Make Appointment"
+I need to come in for a ,"Make Appointment"
+Can I setup an appointment to ,"Make Appointment"
+Can you fix my ,"Make Appointment"
+Can I schedule service for ,"Make Appointment"
+My bike is broken,"Make Appointment"
+I have a ,"Make Appointment"
+I'd like to get my bike fixed,"Make Appointment"
+I'd like to schedule an appointment for ,"Make Appointment"
+I want to return,"Return Policy"
+I don't like my bike,"Return Policy"
+full refund,"Return Policy"
+refund,"Return Policy"
+return,"Return Policy"
+return and refund,"Return Policy"
+What if I don't like the bike?,"Return Policy"
+What do I need to bring back for return?,"Return Policy"
+How long can I hold a bike before issuing a refund?,"Return Policy"
+Do you take returns on a used bike?,"Return Policy"
+How much can I get refund from a purchase?,"Return Policy"
+Can I get full refund?,"Return Policy"
+"If the bike doesn't fit me, can I return it?","Return Policy"
+What are the restrictions of returning a bike?,"Return Policy"
+Do you take returns for all bikes?,"Return Policy"
+What do I need for a return?,"Return Policy"
+How can I return a bike?,"Return Policy"
+Do you take returns?,"Return Policy"
+Can I return the bike I purchased?,"Return Policy"
+What if I change my mind later,"Return Policy"
+What is your return policy?,"Return Policy"
+sell old bikes,"Trade-in Options"
+I need to get rid of an old bike.,"Trade-in Options"
+Can I request trade-in online?,"Trade-in Options"
+What do I need to trade in?,"Trade-in Options"
+Do you take bikes from different shops?,"Trade-in Options"
+Can I sell my bike to you?,"Trade-in Options"
+upgrade my old bike,"Trade-in Options"
+exchange bikes,"Trade-in Options"
+sell my bike,"Trade-in Options"
+I want to trade in my bike,"Trade-in Options"
+what do you do with the old bikes?,"Trade-in Options"
+"I want to get a new bike, can you take my old one?","Trade-in Options"
+I'd like to learn the trade-in options.,"Trade-in Options"
+Do you buy used bikes?,"Trade-in Options"
+Do you take trade-ins?,"Trade-in Options"
+Do you buy bikes?,"Trade-in Options"
+hello,"Welcome Intent"
+What's the weather like today?,"Fallback Intent"
+Do you have any job openings?,"Fallback Intent"
+Can I get a recommendation for a good restaurant nearby?,"Fallback Intent"
+What's the best way to get to your shop from downtown?,"Fallback Intent"
+Do you have any bike-related events coming up?,"Fallback Intent"
+Can I get a copy of your shop's newsletter?,"Fallback Intent"
+What's the best way to contact your customer service team?,"Fallback Intent"
+Do you have any bike safety tips?,"Fallback Intent"
+Can I get a list of your shop's social media accounts?,"Fallback Intent"
+What's the history of your bike shop?,"Fallback Intent"
+Do you have any bike-related podcasts you recommend?,"Fallback Intent"
+Can I get a tour of your shop?,"Fallback Intent"
+What's the best way to stay updated on new bike models?,"Fallback Intent"
+Do you have any bike-related books you recommend?,"Fallback Intent"
+Can I get a map of local bike trails?,"Fallback Intent"
+What's the best way to contact your bike shop's owner?,"Fallback Intent"
+Do you have any bike-related YouTube channels you recommend?,"Fallback Intent"
+Can I get a list of your shop's partners and sponsors?,"Fallback Intent"
+What's the best way to get involved in local cycling events?,"Fallback Intent"
+Do you have any bike-related apps you recommend?,"Fallback Intent"
+"Hi there, I'm new to the shop!","Welcome Intent"
+"Hello, this is my first visit to your store.","Welcome Intent"
+"Greetings, I just moved to the area!","Welcome Intent"
+"Hi, I'm visiting your shop for the first time.","Welcome Intent"
+"Hello, I'm looking to learn more about your shop.","Welcome Intent"
+"Hi, I'm a new customer here.","Welcome Intent"
+"Hello, I'm visiting your shop for the first time.","Welcome Intent"
+"Hi, I'm new here, can you help me?","Welcome Intent"
+"Good morning, this is my first time at your shop.","Welcome Intent"
+"Hey, I've never been here before.","Welcome Intent"
+"Hi, just wanted to introduce myself as a new customer.","Welcome Intent"
+"Hello, I'm new to this area and your store.","Welcome Intent"
+"Hi, I just found your shop and wanted to say hello.","Welcome Intent"
+"Hello, this is my first time shopping here.","Welcome Intent"
+"Hi, I'm exploring your shop for the first time.","Welcome Intent"
+"How much would it cost to tune up my bike?","Cost Estimation"
+"What's the estimated cost for a full bike service?","Cost Estimation"
+"How much is it to replace a bike chain?","Cost Estimation"
+"What's the price for fixing a puncture?","Cost Estimation"
+"How much would a custom bike build cost?","Cost Estimation"
+"What's the cost to replace bike tires?","Cost Estimation"
+"How much does it cost to service a mountain bike?","Cost Estimation"
+"Can you give me a price estimate for a brake repair?","Cost Estimation"
+"What does it cost to get my bike gears adjusted?","Cost Estimation"
+"How much will it cost to replace the handlebars on my bike?","Cost Estimation"
 "What time do you open on Saturdays?","Hours"
 "Can I book a service appointment for my bike?","Make Appointment"
 "Do you accept trade-ins for older bike models?","Trade-in Options"
@@ -147,9 +147,9 @@ Do you have any bike-related apps you recommend?,Fallback Intent
 "Hi there, I'm new to the shop!","Welcome Intent"
 "Can I schedule an appointment for a bike fitting?","Make Appointment"
 "What are your operating hours?","Hours"
-"Do you take trade-ins for children's bikes?",  "Trade-in Options"
+"Do you take trade-ins for children's bikes?","Trade-in Options"
 "Can I return a bike if I've ridden it?","Return Policy"
-"How much is it to replace a bike chain?",  "Cost Estimation"
+"How much is it to replace a bike chain?","Cost Estimation"
 "What types of road bikes do you have?","Bike Types"
 "Hello, this is my first visit to your store.","Welcome Intent"
 "I'd like to make an appointment for a bike repair.","Make Appointment"
@@ -160,32 +160,32 @@ Do you have any bike-related apps you recommend?,Fallback Intent
 "Do you offer hybrid bikes?","Bike Types"
 "Greetings, I just moved to the area!","Welcome Intent"
 "Can I book an appointment for a bike consultation?","Make Appointment"
-"What are your Sunday hours?",  "Hours"
+"What are your Sunday hours?","Hours"
 "What do I need to do to trade in my bike?","Trade-in Options"
 "What's your return policy for accessories?","Return Policy"
 "How much would a custom bike build cost?","Cost Estimation"
 "Do you carry electric bikes?","Bike Types"
 "Hi, I'm visiting your shop for the first time.","Welcome Intent"
-"I need to make an appointment for bike maintenance.",  "Make Appointment"
+"I need to make an appointment for bike maintenance.","Make Appointment"
 "Are you open late on Fridays?","Hours"
 "Can I trade in my bike for store credit?","Trade-in Options"
-"Can I return a bike if I find it cheaper elsewhere?",  "Return Policy"
-"What's the price for fixing a puncture?",  "Cost Estimation"
+"Can I return a bike if I find it cheaper elsewhere?","Return Policy"
+"What's the price for fixing a puncture?","Cost Estimation"
 "What kinds of kids' bikes do you sell?","Bike Types"
 "Hello, I'm looking to learn more about your shop.","Welcome Intent"
 "Can I schedule a time to bring my bike in?","Make Appointment"
 "What time does your shop close today?","Hours"
-"Do you offer trade-in deals for new bike purchases?",  "Trade-in Options"
-"What's your exchange policy on helmets?",  "Return Policy"
+"Do you offer trade-in deals for new bike purchases?","Trade-in Options"
+"What's your exchange policy on helmets?","Return Policy"
 "How much does it cost to service a mountain bike?","Cost Estimation"
 "Do you have any gravel bikes?","Bike Types"
 "Hi, I'm a new customer here.","Welcome Intent"
-"I want to make an appointment to fix my brakes.",  "Make Appointment"
+"I want to make an appointment to fix my brakes.","Make Appointment"
 "Are you open on public holidays?","Hours"
 "Can I get an appraisal for my bike trade-in?","Trade-in Options"
 "Is there a restocking fee for returns?","Return Policy"
 "What's the cost to replace bike tires?","Cost Estimation"
-"Do you stock folding bikes?",  "Bike Types"
+"Do you stock folding bikes?","Bike Types"
 "Hello, I'm visiting your shop for the first time.","Welcome Intent"
 "I need to book an appointment for a gear tune-up.","Make Appointment"
 "Hi, I'm new to your shop. Can you tell me more about your services?","Welcome Intent"
@@ -194,14 +194,14 @@ Do you have any bike-related apps you recommend?,Fallback Intent
 "I want to trade in my old mountain bike for a new hybrid, what's the process?","Trade-in Options"
 "Can I return a bike if it doesn't fit me right?","Return Policy"
 "How much does it cost to repair a broken chain?","Cost Estimation"
-"Do you offer any discounts for students?",  "Fallback Intent"
+"Do you offer any discounts for students?","Fallback Intent"
 "What types of bikes do you recommend for long-distance touring?","Bike Types"
 "Can I make an appointment to get my bike serviced?","Make Appointment"
-"Do you have any electric bikes with suspension?",  "Bike Types"
-"What's the best way to clean my bike chain?",  "Fallback Intent"
-"Can I test ride a bike before I buy it?",  "Fallback Intent"
+"Do you have any electric bikes with suspension?","Bike Types"
+"What's the best way to clean my bike chain?","Fallback Intent"
+"Can I test ride a bike before I buy it?","Fallback Intent"
 "Do you have any bikes with 29-inch wheels?","Bike Types"
-"What are your return and exchange policies?",  "Return Policy"
+"What are your return and exchange policies?","Return Policy"
 "How much does it cost to assemble a bike I bought online?","Cost Estimation"
 "Do you offer any bike maintenance classes?","Fallback Intent"
 "What's the process for trading in my old bike?","Trade-in Options"
@@ -210,11 +210,11 @@ Do you have any bike-related apps you recommend?,Fallback Intent
 "What are your store hours on holidays?","Hours"
 "Can I schedule a bike fitting appointment?","Make Appointment"
 "Do you offer any discounts for military personnel?","Fallback Intent"
-"What types of bikes do you recommend for commuting in the city?",  "Bike Types"
+"What types of bikes do you recommend for commuting in the city?","Bike Types"
 "How much does it cost to replace a bike tire?","Cost Estimation"
 "Can I return a bike if it's damaged during shipping?","Return Policy"
 "Do you have any gravel bikes with drop handlebars?","Bike Types"
-"What's the best way to store my bike during the winter?",  "Fallback Intent"
+"What's the best way to store my bike during the winter?","Fallback Intent"
 "Can I trade in my old bike for a new one from a different brand?","Trade-in Options"
 "Do you offer any bike rental services?","Fallback Intent"
 "What are your hours for bike repairs?","Hours"
@@ -222,21 +222,21 @@ Do you have any bike-related apps you recommend?,Fallback Intent
 "Do you have any bikes with internal gear hubs?","Bike Types"
 "What's the process for returning a bike that doesn't fit?","Return Policy"
 "Can I schedule a bike maintenance appointment?","Make Appointment"
-"Do you offer any discounts for seniors?",  "Fallback Intent"
+"Do you offer any discounts for seniors?","Fallback Intent"
 "What types of bikes do you recommend for off-road riding?","Bike Types"
 "How much does it cost to upgrade my bike's components?","Cost Estimation"
 "Can I return a bike if it's defective?","Return Policy"
-"Do you have any bikes with carbon fiber frames?",  "Bike Types"
+"Do you have any bikes with carbon fiber frames?","Bike Types"
 "What's the best way to transport my bike on a car?","Fallback Intent"
 "Can I trade in my old bike for a new e-bike?","Trade-in Options"
-"Do you offer any bike storage services?",  "Fallback Intent"
-"What are your hours for bike sales?",  "Hours"
+"Do you offer any bike storage services?","Fallback Intent"
+"What are your hours for bike sales?","Hours"
 "Can I get a refund if I cancel my bike order?","Return Policy"
 "Do you have any bikes with hydraulic disc brakes?","Bike Types"
 "What's the process for exchanging a bike for a different size?","Return Policy"
-"Can I schedule a bike fitting appointment for my child?",  "Make Appointment"
+"Can I schedule a bike fitting appointment for my child?","Make Appointment"
 "Do you offer any discounts for first-time buyers?","Fallback Intent"
-"What types of bikes do you recommend for long-distance road riding?",  "Bike Types"
+"What types of bikes do you recommend for long-distance road riding?","Bike Types"
 "Can I return a bike if it's not what I expected?","Return Policy"
 "Hi, I'm new to cycling and looking for some advice on getting started.","Welcome Intent"
 "Can I schedule a bike fitting for this Saturday?","Make Appointment"
@@ -258,3 +258,98 @@ Do you have any bike-related apps you recommend?,Fallback Intent
 "Can I make an appointment to get my bike customized?","Make Appointment"
 "What are your hours during the summer?","Hours"
 "Do you offer any discounts for buying a bike and accessories together?","Cost Estimation"
+"Can you show me the different types of bikes you have?", "Bike Types"
+"What bike options are available for road cycling?", "Bike Types"
+"Do you offer bikes specifically designed for off-road trails?", "Bike Types"
+"I'm searching for a bike suitable for commuting to work.", "Bike Types"
+"Are there bikes for teenagers in your store?", "Bike Types"
+"What types of bicycles do you carry for different purposes?", "Bike Types"
+"I'm looking for a racing bike, what do you recommend?", "Bike Types"
+"Do you have any suggestions for a city bike?", "Bike Types"
+"What kinds of electric bikes do you stock?", "Bike Types"
+"Can you help me choose a mountain bike?", "Bike Types"
+"What options are there for beginner cyclists?", "Bike Types"
+"Are there any lightweight bikes available?", "Bike Types"
+"I need a bike for long-distance rides, any recommendations?", "Bike Types"
+"Can you guide me on bikes best for daily commuting?", "Bike Types"
+"Are there any budget-friendly bikes in your shop?", "Bike Types"
+"What bikes are best for professional cyclists?", "Bike Types"
+"Do you have a selection of bikes for women?", "Bike Types"
+"What bikes do you recommend for kids?", "Bike Types"
+"What's the charge for replacing a bike chain?","Cost Estimation"
+"Can you give me a cost estimate for a full bike tune-up?","Cost Estimation"
+"How much would it be to service my bike's brakes?","Cost Estimation"
+"What are your rates for fixing a flat tire?","Cost Estimation"
+"Can you tell me the price for installing new bike pedals?","Cost Estimation"
+"What's the estimated cost for a custom bike build?","Cost Estimation"
+"How much do you charge to replace bike tires?","Cost Estimation"
+"What's the fee for a basic bike maintenance check?","Cost Estimation"
+"How much does it cost to adjust bike gears?","Cost Estimation"
+"Can you give me a price quote for a brake replacement?","Cost Estimation"
+"How much is a full bike service?","Cost Estimation"
+"What's the cost of lubricating the bike chain?","Cost Estimation"
+"How much to change the bike saddle?","Cost Estimation"
+"Can you provide the cost for wheel alignment?","Cost Estimation"
+"What time do you open on weekends?","Hours"
+"Are you open late during weekdays?","Hours"
+"When do you open in the morning?","Hours"
+"Can I come in after 6pm?","Hours"
+"What's your schedule on holidays?","Hours"
+"Are you open on public holidays?","Hours"
+"What are your store hours?","Hours"
+"When is the best time to drop off my bike for service?","Hours"
+"What time do you close on Saturdays?","Hours"
+"Can I visit the store in the evening?","Hours"
+"I need to adjust my bike seat, can I make an appointment?","Make Appointment"
+"Can you book me in for a tune-up next week?","Make Appointment"
+"Do I need to schedule an appointment for a basic bike checkup?,"Make
+"Can I book an appointment to repair my bike?","Make Appointment"
+"I need to schedule a bike fitting, when can I come in?","Make Appointment"
+"Can I arrange a time to have my bike serviced?","Make Appointment"
+"I want to set up an appointment for a tune-up.","Make Appointment"
+"Can I come in for a gear adjustment?","Make Appointment"
+"How do I book a slot for a bike maintenance check?","Make Appointment"
+"I need to fix my bike, can I schedule an appointment?","Make Appointment"
+"Can you fix my bike if I bring it in tomorrow?","Make Appointment"
+"I want to get my bike repaired, can I make an appointment?","Make Appointment"
+"Can I reserve a time for a bike customization?","Make Appointment"
+"What is your policy on bike returns?","Return Policy"
+"Can I return a bike if it doesn't meet my expectations?","Return Policy"
+"Do you offer full refunds on returns?","Return Policy"
+"What are the conditions for returning a used bike?","Return Policy"
+"Can I get my money back if I return a bike?","Return Policy"
+"What's the procedure for returning a bike purchase?","Return Policy"
+"How long do I have to return a bike?","Return Policy"
+"Do you accept returns on all types of bikes?","Return Policy"
+"What do I need to bring for a return?","Return Policy"
+"Can I return a bike that I bought online?","Return Policy"
+"Can I trade in my old bike for a discount on a new one?","Trade-in Options"
+"Do you accept trade-ins for used bikes?","Trade-in Options"
+"What's the process for trading in a bike?","Trade-in Options"
+"Can I exchange my bike for store credit?","Trade-in Options"
+"What do I need to bring for a bike trade-in?","Trade-in Options"
+"Can I trade in my bike for a different model?","Trade-in Options"
+"Do you take trade-ins from other brands?","Trade-in Options"
+"How does the trade-in program work?","Trade-in Options"
+"Can I get an estimate for my bike trade-in?","Trade-in Options"
+"Are there any restrictions on trade-ins?","Trade-in Options"
+"Hi, I'm new to your store, can you assist me?","Welcome Intent"
+"Hello, I've just moved to the area and am visiting for the first time.","Welcome Intent"
+"Hi, I'm looking to learn more about your bike shop.","Welcome Intent"
+"Greetings, I recently relocated here and found your shop.","Welcome Intent"
+"Hello, this is my first time here, can you show me around?","Welcome Intent"
+"Hi, I'm new to the neighborhood and interested in your bikes.","Welcome Intent"
+"Good day, I'm visiting your store for the first time.","Welcome Intent"
+"Hi, I've never been here before, can you help me?","Welcome Intent"
+"Hello, I'm exploring your shop for the first time.","Welcome Intent"
+"Hi, I'm a first-time customer, can you assist me?","Welcome Intent"
+"Can you recommend a good place to eat nearby?","Fallback Intent"
+"Do you have any bike safety tips?","Fallback Intent"
+"Can you tell me about upcoming bike events?","Fallback Intent"
+"What's the best way to contact customer service?","Fallback Intent"
+"Do you have any cycling podcasts to recommend?","Fallback Intent"
+"Can I get a tour of the shop?","Fallback Intent"
+"Do you have any bike-related apps I should know about?","Fallback Intent"
+"What's the best route to your shop from downtown?","Fallback Intent"
+"Can I join your shop's newsletter?","Fallback Intent"
+"Do you have bike storage tips?","Fallback Intent"