question
stringlengths
19
6.88k
answer
stringlengths
38
33.3k
Problem Statement: I have multiple versions of Aspen HYSYS my machine. When I open an Aspen HYSYS file from simulation importer, it opens previous version. How can I make it to open the latest version?
Solution: Simulation Importer application will automatically detect the version of Aspen HYSYS that is registered with your computer. To open the latest version, you have to register it either using 'Restore file association option or you can manually unregister older version of Hysys and then register the latest versi...
Problem Statement: Does MAXMOV depend on IPSKIP?
Solution: MAXMOV is the largest change (in engineering units) that a manipulated variable can be moved by the controller in any execution cycle. However the DMCPlus engine compares the calculated move to the MAXMOV before it does the move normalization. Thus the sequence is such that CalculatedMoved <= MAXMOV CMOV = Ca...
Problem Statement: The datasheet revisioning only shows the originator and first three revisions on the out of the box datasheets.
Solution: It is possible to reorder revisions so that the datasheet slots will always reflect the lastest revisions first. The addition of this feature will NOT require datasheet remapping. Please follow the steps below to initiate the change: Add a new attribute to the document class called :complete-issue-history: (d...
Problem Statement: How do the APC Online Machine and the OPC Server communicate when Aspen CIM-IO for OPC is installed on the same machine where the OPC Server is running?
Solution: In this example the OPC Server machine name will be FP-DMCAPP42B and the online machine APCOnline. The logical device is a channel to communicate two machines, that’s why you need to have the same TCP/IP port number and same logical device name in both machines. In the case where you have Aspen CIM-IO for...
Problem Statement: How do I configure the server to shut down unattended sessions?
Solution: Freeing licenses consumed when a user leaves a session unattended It's the end of the day, and an engineer leaves the office forgetting to exit their Aspen Basic Engineering session. The session will remain open all night, and continue to consume an Aspen Basic Engineering license. Engineers in an office in...
Problem Statement: There are two possible ways to capture the Controller and process information for offline simulation of the controller using Simulate. A saved ccf file and model can be imported into Simulate and contain all of the controller information and current process information at the time the ccf file was sa...
Solution: The .dbg file is generated by setting the general parameter SIMSWC True. The controller will recognize the SIMSWC value, generate the .dbg file and clear the SIMSWC. Keywords: dbg, simulation, offline References: None
Problem Statement: User is unable to display the PFD properties dialog in the Drawing Editor. User gets ther error message below: Run Macro: The Macro failed to properly initialize the Command control
Solution: User needs to install the Graphic Definer component on the machine. This is because some of the controls used on the properties dialog are only installed with the Graphic Definer. Hence, those controls are missing if the machine does not have the Graphic Definer application. Keywords: Drawing, Properties, Err...
Problem Statement: How to find documents which display a specific attribute or object.
Solution: The attached example use the function VisualAppearances defined in AZDBDatasheetSvcs.Main. This function will return all the dataviews which display the attribute specified as argument. The procedure to use the example is: - Launch the Zyqad Rules Editor - Open the file DocumentAppearances.azkbs - Compile and...
Problem Statement: There is a V8.2 release for the Advanced Process Control family?
Solution: No, the “Supplemental DVD: Aspen Manufacturing and Supply Chain and Critical Installation Component V8.2” does not include full installation for the APC family. The “Aspen Manufacturing and Supply Chain DVD V8.0” is the media that includes the APC products. Based on your license type you should use the DVD2 o...
Problem Statement: Cannot connect to a SQL workspace after changing a password on SQL server 2005.
Solution: You should change the password in Workspace.udl file for that particular workspace to match the latest SQL server password. Default location of Workspace.udl file for AZ162 workspace is C:\AspenZyqadServer\Basic Engineering16.2\Workspaces\AZ162 on Basic Engineering server Keywords: None References: None
Problem Statement: When working with Aspen Basic Engineering, the user can use the Microsoft tool Process Explorer in order to find which workspace a particular AZServer process is for. (
Solution: ID: 126195). However, it may occur that after downloading the latest version (16.04) for 64 bits servers, the properties of the AZServer process no longer reports the workspace folder.Solution Process Explorer has to be “Run as administrator”. Having done this, the properties will be reported again. The way t...
Problem Statement: Where do I check for users login details in Aspen Production Control Web Server (PCWS)? Are there any logs available to track the details of number of users logged in to Production Control Web Server or what are the changes made to controller parameters?
Solution: The functionality to track or having an audit trail about the users logged in at present or in past, to PCWS is available with DMCplus. There are log files available, which describe the details about the number of users logged in to Production Control Web Server at any time, along with the changes which are m...
Problem Statement: Where can I get information on Adoptive modeling & Calibration mode?
Solution: Download the attached PDF file. Information regarding the licensing of Calibrate mode is based on MV's. Calibrate is part of the Full Sustained Suite and requires that DMCplus, SmartStep, Adaptive Modeling and AspenWatch are running. Calibrate consumes tokens as follows, for the required applications: DMC...
Problem Statement: How can I resolve Post Script Install Failure when installing Yokagawa exaOPC on the APC online server?
Solution: Yokogawa exaOPC installation on the same machine as the APC suite is not recommended. Please see the attached document for additional details. The older versions of exaOPC do not support the OS on the server, it is recommended that virtual machines are used for the APC server (windows HyperV). Keywords: incom...
Problem Statement: What constraint is shown if a CV step limit is active in DMCplus?
Solution: Starting with v7.1 version of DMCplus, an option of specify a CV step size limit is available. If a CV step size is set for a CV and the DMCplus engine hit a limit of a CV step, it would show a low limit or high limit constraint depending which size of the limit is hit. In essence, the DMCplus engine calculat...
Problem Statement: Results of Oracle and SQL Server relative performance with Aspen Zyqad 12.1
Solution: Our QE team did a set of tests including various operations with the Datasheet Editor (workbench) Drawing Editor Zyqad Explorer Data transfer using Simulator Interface and Object Mapper This was done for Oracle 9i with drivers 9.0.1.0.1 and 9.0.1.7.1, and also SQL Server 2000 SP3. Tests were repeated 3-4 time...
Problem Statement: The symbol’s labels are showing wrong units in the Drawing Editor. This happens even when the user can view these correctly in the data Explorer. The image below is the incorrect way this is displayed in terms of units:
Solution: In the Class Library Editor, under Quantity Types, go to Pressure | Pressure (bar). Then change ‘Unit Set Defaults’ under the ‘Default UOM’ to bar (marked by the arrow in the attached screenshot below): Having changed that, the units are now shown properly: Keywords: Symbol, Label, Units, Class Librar...
Problem Statement: Do DMCplus and AspenIQ handle daylight savings time changes correctly?
Solution: There should be no problem with the controllers, daylight saving time will not affect them, since they are designed to run with UTC (a.k.a. GMT). However, it is necessary to check the operating system is already set-up to handle this change – i.e. check in the Time and date settings in the control panel tha...
Problem Statement: Can an incorrect tag name format in a controller ccf result in a crash of the cimio read process?
Solution: Note- TheSolution provided below is specifically for Foxboro DCS systems, where the client was experiencing problems reloading an updated version of the controller. TheSolution description is therefore only know/tested to apply for Foxboro systems. However, theSolution might also be applicable to other cases....
Problem Statement: Why does the text size in the border changes when I export the drawing to the AutoCad/Microstation?
Solution: By default, Aspen Basic Engineering Font Size Type is Ascender. AutoCAD does not support this Font size type. AutoCAD only supports Font Size type Cap. If the font size is changed to CAP in Aspen Basic Engineering, then the appearance of the text will be same in AutoCAD also. To change the Font Size Type plea...
Problem Statement: Is it possible to retrieve data from multiple cases using Visual Basic? I am unable to use the Aspen Zyqad Rule Language to access data from more than one case at a time.
Solution: Use Visual Basic to accomplish this task. Below are the necessary steps and sample code for accessing attributes from different cases: The Zyqad DLL incorporates a type library, which contains information about the OLE types in the DLL, and their methods and properties. You can view this information using an ...
Problem Statement: How do I fix the Error 1720: Problem with Windows Installer Package, Unable to find the APCLIC key in the registry that appears when uninstalling V7.1? Uninstalling Aspen DMCPlus Controller V7.1 comes up with an error message Error 1720: Problem with Windows Installer Package, Unable to find the AP...
Solution: **Important Note/Disclaimer: TheSolution requires changing the registry settings on the machine. Any incorrect modifications might lead to further problems. Make sure to back up your registry before attempting theSolution. 1. Navigate to Start|Run and enter regedit to open up the Registry window. 2. Navigat...
Problem Statement: When connecting to the Aspen OTS Framework the cimio_msg.log shows: DD-MMM-YYYY HH:MM:SS, Logged by <Service> on node <NodeName>: ------- CIMIO/OPC READY ---------- DD-MMM-YYYY HH:MM:SS, Logged by <Service> on node <NodeName>: Server has died or is unoperating, OPC server AspenTech.OTS_OPCServer.30 a...
Solution: The first troubleshooting step is to apply the latest HYSYS patches and any other patch available for the AspenTech applications installed in the related server(s). After that register the Aspen OTS Framework OPC server (AspenTech.OTS_OPCServer) as a Windows service, but how to register it? The executable res...
Problem Statement: How do I specify to use APC versus APC (Olefins) license scheme?
Solution: On the application online server, to select the type of APC license scheme, from the Start Menu, go to Start \ Programs \ AspenTech \ Common Utilities \ APC License Scheme Selector. Make / confirm the appropriate selection and then click OK. A change in this configuration will require stopping and restartin...
Problem Statement: If you have a service pack installed on your machine and you then un-install Zyqad 10.3, the next time you install Zyqad 10.3, you may receive the error message: Wrong Code version 10.3 to load prototype store version 5
Solution: TheSolution to this problem is to either re-apply the more recent Service pack or to rebuild the prototype store with the current development application. This problem occurs because of the changes made to the Development application in a recent Service Pack. Keywords: Installation Service Pack References: No...
Problem Statement: How to configure the Symbol Library Path.
Solution: The workgroup configuration (.cfg) file allows the defining of a SYMBOLPATH value that specify the location of the symbol library folder for all clients using the workgroup. The syntax is: [client] ? SYMBOLPATH =<Path> ? The value of path does not need to be included in double quotes Note if the path is inclu...
Problem Statement: When I opened a downloaded DMCplus help file, a Navigation to the web page was canceled message was shown and any help topic was not displayed.
Solution: Right-Click the downloaded help file, and then click Properties. Click Unblock. Double-click the help file to open the file and the help topic will be shown. Keywords: Navigation to the web page was canceled, Unblock, Properties References: None
Problem Statement: Unable to access Datasheet by Type in the Datasheet Editor. Getting error message: Error in XML <templates>. Template Names and Ids mismatch.
Solution: This is caused by a template (.ztf) file This is caused by a template (.ztf) file not being generated correctly, and is missing Datasheet Type or TemplateID. When either field is missing, the user creating the template file would get a warning in the Datasheet Definer when he generated the template, and had i...
Problem Statement: How do I correct the error 'logical device not found', even though the CIMIO device entry looks right?
Solution: The CIMIO devices have to match the logical devices names in the cimio_logical_devices.def file. Any trailing spaces after the name in the configuration files (.ccf, .xml,...) would generate the error, CIMIO_USR_VUEDEV_NOREC, Logical device not found, because it is looking for the name + space in the cimio_lo...
Problem Statement: How are audit parameters defined in the configuration file and how they work?
Solution: The auditing options are enabled by configuration variables. These variables can be specified in either the library set configuration file (e.g. StandardLibrarySet.cfg) or for an individual workspace in the configuration file Workspace.cfg. An example of Workspace.cfg is attached with thisSolution. The config...
Problem Statement: This article describes how to pick between Full Use (RTO) and Limited Use (IRV) type when enabling External Targets.
Solution: ?Full Use (RTO) and Limited Use (IRV)? External Targets (ET?s) have only one significant difference: ?Full Use? ET?s allow configuring communication monitoring between the external program (usually RTO) and DMCplus. So if you enable ?Full Use? ET?s for the controller, simply don?t configure the timeout, shed...
Problem Statement: How does one connect to other user workspaces on a network?
Solution: 1. On the other user's computer, load the Zyqad administration application, open the workspace that you want to connect to and add your user name under the users option. 2. Next, when you open the application on your computer, change the Zyqad server path so that it points to other users computer when it as...
Problem Statement: Information regarding the integration of Aspen DMCplus and Aspen Smartstep
Solution: The 2006.5 release of Aspen DMCplus and Aspen SmartStep show a greater level of integration than in previous releases. This document is intended to highlight the advantages of this integration with a focus on upgrading from previous versions. The integration removes the need for SmartStep Config, SmartStep Si...
Problem Statement: I would like to install Aspen DMCplus Controller V8.0 on my Microsoft Windows Server 2003 R2.
Solution: APC Online V8.0 minimum requirements show that the only platform supported is Windows Server 2008 R2 Standard Edition (64-bit), therefore Aspen DMCplus Controller V8.0 cannot be installed on Microsoft Windows Server 2003 R2. A workaround, would be to upgrade your OS to Windows Server 2008 R2 Standard Edition ...
Problem Statement: Can the CCF Switcher be configured to simultaneously work with two different Cimio Logical Devices?
Solution: It is not possible to add references to multiple cimio logical devices when using CCF Switcher. However, the following workarounds are available if it is necessary to use CCFSwitcher with multiple controllers with their feed switches on different DCS and therefore different Cimio devices: 1. Move/Copy the...
Problem Statement: The number of messages configured for Advanced Control Onlines is frequently conservative, since the problems caused by too few messages will be less than problems if more messages are configured than can be handled by the resources of the computer. Sometimes, there will be circumstances (many contro...
Solution: 103670 tells how to configure messages after shutting down Advanced Control) Solution For this process, we used mpf_manage and to get a usage menu, simply type mpf_manage without any parameters. Also note that when this procedure is completed, all the messages that are currently in the message queue will no l...
Problem Statement: When a new datasheet is opened, all numerical fields display 2 decimal places. Is there a way to change this default?
Solution: The default formatting of a real number is done using the locale settings of the operating system. To modify it go to the Control Panel/Regional and Language Options, then click on the Customize button on the Regional Options tab, and on the Customize Regional Options dialog, select the Numbers tab and change...
Problem Statement: Which ODBC drivers are compatible for my Oracle database?
Solution: Users are advised to use the drivers stated below: Oracle 8.0.5 -- ODBC driver version 8.0.5.8.0 Oracle 8.0.5 ---ODBC driver version 8.0.5.10.0 Oracle 8i --- ODBC driver version 8.1.7.5.0 Oracle 9i -- ODBC driver version 8.01.07.00 Keywords: Zyqad, Relational Database, Oracle, Driver References: None
Problem Statement: The error message AT Master BEDD Template not found is generated when starting a workspace.
Solution: When upgrading custom library to the version 7.1, it is necessary to make sure that the template AT BEDD Template is included. You need to copy the file AT Master BEDD.ztf from the standard templates directory and paste it into your custom directory. Keywords: Templates References: None
Problem Statement: How to specify an Alias for a User Account
Solution: In Aspen Zyqad 12.1, an Alias for a user can be specified through the Administration tool. First, select a Workspace in the left hand side of the Administration window, and the Workspace is loaded. Select the sub-folder Users, where user properties are defined, double-click on a specific user and the followin...
Problem Statement: Unchecking the Emphasize Modified Values option did not change the field font color to black. It is still red. How can I change the color?
Solution: 1. Click on Datasheet | Option from toolbar while you have datasheet open in a workspace. 2. From drop down box under colors option select modified field. 3. Select the color button next to drop down box, it will open color selection window. 4. Select black color. Click on Ok in Color window. 5. Click on ok a...
Problem Statement: What is RGA and how is it related to Multi-variables Process Control (MPC)?
Solution: RGA stands for a Relative Gain Analysis. It is used to analyze the controllability of a MIMO (Multiple Inputs, Multiple Outputs) system. RGA is a normalized form of the steady state gain matrix that describes the impact of each inputs on the output, relative to other inputs' impact on other variables. The R...
Problem Statement: How to run calibrate in the Aspen Production Control Web Server
Solution: Starting with V7.3 CP3, the control engineer has the option to put any online DMCPlus controller in 'Calibrate' mode from the Aspen Production Control Web Server (PCWS) to identify new DMCplus Model. Calibrate mode is essentially a multi-step test with closed loop controller. You can determine how much 'testi...
Problem Statement: How do I manage the acpafc.tmp file that is nearly filling the hard disk?
Solution: There is code used to capture the output from Manage commands issued through Aspen Production Control Web Server (PCWS). It appears that under some circumstances the files stay open and continue to grow. The files are found in the c:\windows\temp directory. They differ in filename, always starting with acp an...
Problem Statement: How to make back-up files of a great amount of Workspaces automatically?
Solution: There is a command which can be used from the ‘cmd.exe’ (command prompt window). Below you can find the procedure and the command used for such end: 1. Open cmd prompt in administrator mode: 2. Navigate to the workspaces folder, for example: cd C:\AspenZyqadServer\Basic EngineeringYY.Y\Workspaces ...
Problem Statement: The Client will not launch for a particular workgroup. You receive the following Warning Dialog Box: Workgroup is in use by another Schematex.exe. :\Program Files\AspenTech\Working Folders\Aspen Zyqad 10.3\projects\az103\az103.pid Indicates start time as (date time). This is a new process that was in...
Solution: Please check the following items: Check the Task Manager of the server and see if there are any Schematex.exe's running. If so, end the Schematex.exe process from the Process tab. This is not likely if you have already re-booted the server. You may not be able to kill the schematex.exe from the task manager i...
Problem Statement: If you are using Oracle version 8i and attempt to load an RDB workgroup that was created before Aspen Zyqad 10.3, SP8 you will encounter a dialogue box containing an error message similar to the following: Error: PoQuery failed with result #x80040E14 Interface: IID_ICommand Result: 80040e14 = DB_E_ER...
Solution: This problem is due to the way that Oracle 8i handles case sensitivity of table and column names. To alleviate this issue, Oracle have added a ''workaround'' feature to the setup of datasources in later versions of the ODBC driver. Without this later patch installed, Oracle assumes all table and column names ...
Problem Statement: When I try to connect to different server using Edit server option in the Aspen Zyqad Administration tool, I get an error message Unable to connect to Broker on Server
Solution: Please check following. 1. On your original server, what is the logon identity of the AZ151Broker service. To check this, from the desktop, select My Computer and RMB (Right Mouse Button) for Manage. Navigate to services and check the log on for AZ151broker. Most likely it is either Local System or a local a...
Problem Statement: What is the significance of the IPXNCI message displayed during Aspen DMCplus Controller runs?
Solution: Some times a DMCplus controller execution when run online or using Aspen DMCplus Simulate results in a message related to IPXNCI. For example: Adjusted steady state step to 10.0*(IPXNCI/30)*MAXMOV SSSTEP = 0.4 This message indicates that DMCplus reject the user defined value of the...
Problem Statement: Can the same service port numbers be used across all the computers when an IP.21 Server is communicating with multiple separate Cim-IO servers? Is it possible to put the same service entries in the Services file on the IP.21 Server and each of the Cim-IO Servers? (see example below, where Store & F...
Solution: Yes, the same service port numbers can be used across all computers if each Cim-IO server is running the same type of Cim-IO interface. The fact that multiple Cim-IO servers are trying to feed the same IP.21 server through the same TCP ports will not create any communications problems. In fact the node na...
Problem Statement: When an ABE user tries to access a Workspace using the Datasheet Definer Tool from an ABE Server (Windows 2008 R2), the system indicates the following error message after clicking the Open button in the login dialogue:
Solution: The problem is caused by the Regional Settings in the server configuration. The language set by default is English (US). Switching the regional settings to the Windows OS System predefined language, e.g.: German, the error message will not appear again. Keywords: Error Message, Regional Settings, Windows Serv...
Problem Statement: How to get the Workspace name using a KB script.
Solution: The Workspace name can be retrieved using a Configuration Parameter. Find below an example of rule which display the Worspace Name. [?Interactive=True?] AZRule GetWorkspaceName() sWorkspaceName = Server.ConfigParams.Param(workspacename) server.sendwarningmessage The Workspace Name is & sWorkspaceName End AZR...
Problem Statement: When the user tries to access an existing or creates a new workspace because the server service does not start, the system indicates that the account that is used to start the server service is not correct, producing this error message: <AZError Desc=The server process could not be started because th...
Solution: As the error message indicates: ‘The server process could not be started because the configured identity is incorrect. Check the username and password’. Hence, in order to avoid this set the AZServer.exe the same identity as for the AZBroker.exe. The identity should be set in component services control panel ...
Problem Statement: How do I change the database location of a workspace from the SQL Server specified to another Server?
Solution: When the entire installation of ABE is on a single machine including the SQL server database, it is possible to have the database on a different server without having to create a new workspace. Hence, the user can change the server to be used for a WS. In order to do that, go to the workspace directory C:\Asp...
Problem Statement: Unable to installl Service Pack 3. The following error message may be encountered when trying to run a Aspen Zyqad 12.1 feature: Component 'COMCTL32.OCX' or one of its dependencies not correctly registered: a file is missing or invalid
Solution: This is caused by the fact that Microsoft file comctl32.ocx has not been installed on your machine. The file should be located in the system32 directory, and registered in the registry. If you have encountered this problem, please download the comctl32fix.exe. Running the executable file will install and regi...
Problem Statement: It is possible to calculate an average in three different ways in Aspen SQLplus: select the values and calculate the Average using the Calculate syntax; select the Average directly using the Average Set function; select the Average from the Aggregates table using the Average column. How do these diff...
Solution: When the Calculate syntax is used, all the specified values are selected and the arithmetic Average is returned at the bottom. When the Average Set function is selected, the arithmetic Average is returned without the select values. When the AVG column from the Aggregates table is selected with Request = 0, th...
Problem Statement: Why we get error massage Could not connect to the Business server: when connecting to a server using TCP/IP port 2223 for V7.1
Solution: Aspen basic engineering v7.1 uses server connection TCP/IP port 2224. Port 2223 is used in v7.0 and older. Keywords: TCP/IP, 2224, 2223 References: None
Problem Statement: What is the maximum no. of CVs, MVs and DVs possible in Aspen DMCplus?
Solution: Due to the naming convention used in DMCplus (VARxxx, where xxx is a 3 digit number as variable index), the maximum number of any type of variables cannot exceed 999. And, the answer to the question is Maximum number of dependent variable (CV) : 999 Maximum number of independent variable (MV+DV) : 999 Key...
Problem Statement: ?]`??I????'out of service'?I???DEPW??DEP?I?l???U?E?e?B
Solution: ???e?I`z?e?E?e?I???i?????BDEPW?Ivalidation??calc??ZA?s????? ???ADMCplus?I?vZZ?G???W???E`??c?e?e?l?????B?>?I?????I?I???I?o`O?E???e?U?E?e?U???B?I????'out of service'?I???DEPW?I?E?i?????A?I?????l???????E???????E?A`S?E?l???Y?e???e?U???B?i?a???I?E?I?G???W???I?S?~?b?g?????????A?A'out of service'?I?I???????a?E?e????...
Problem Statement: How can I insert an image into my PFD drawing?
Solution: Currently, the only way to embed images is by using a symbol or label. 1. Open the Graphic Definer. User does not need to connect to a Workspace. 2. Click File->New Symbol? and specify the symbol definition location in the appropriate folder in the symbol library 3. Click File->Document Properties and set t...
Problem Statement: The default function Dimension set available on the Datasheet menu changes the unit''s field only on the active datasheet.
Solution: The rule attached to this document gives the possibility to the user to change the dimension set on all documents existing in the workgroup instead of proceeding one by one. Installation: 1 - Install the attached rule file (global-units-change102 or global-units-change101) in the directory \librairies\kbs. T...
Problem Statement: How to find out if an object has clones and how to retrieve them.
Solution: Cloned objects are exact matches of the original object, in which some or all the attributes are shared with the original. The attributes that are marked as ?Clone fixed? in Class Library Editor for the class are linked. The below Query Editor Script shows how to find out if an object has clones and how to ...
Problem Statement: Do not use the SQLServer option Import data to import an Access database file (*.mdb) into an empty SQLServer database. If this operation is performed, the database tables will not have all the information necessary for a correct Zyqad operation.
Solution: The recommended procedure to transfer an Access Workspace into SQLServer is to use the AZBackup tool (i.e AZ131Backup) located in the directory D:\Program Files\AspenTech\Aspen Zyqad 2004\DataServices\bin. Find below the procedure to transfer an Access Workspace into SQLServer. 1- Backup the Access Workspace ...
Problem Statement: CCF filename with a space or exclamation mark or other invalid characters cannot be loaded online. On APC Manage window the following message would be displayed when trying to load a CCF file with a space in the name- Failure from ccf_read for controller XXX where XXX is the controller name. The foll...
Solution: You may only use valid special characters like hyphen or underscore when naming a CCF file. Keywords: CCF filename Naming convention naming restriction special characters References: None
Problem Statement: Why does Aspen plus Dynamics show error messages while working with the Aspen DMCplus controller example? Clicking OK gives message - Please check if the ACO Utility server service is started and controller files are in correct location.
Solution: This article describes about the steps to be performed in case of the above error with respect to Aspen DMC plus controller, in Aspen plus Dynamics. There can be two most probable reasons for the error: 1. The ACO Utility server service is not running. In this case, the ACO utility server needs to be started ...
Problem Statement: Is there any impact of changing the IP address of APC servers?
Solution: There is not a problem if you decide to just change addresses in your servers. It's just necessary to double check the following: · Check in the Configuration tab of PCWS the Online hosts list. If using the IP address instead of the Online hostnme, then it's necessary to update those lines. Else, you...
Problem Statement: Aspen Adaptive Modeling V7.2
Solution: Aspen Adaptive Modeling was released in January 2010 (v7.1) for use on traditional DMCplus Controllers. V7.2 sees the release of Adaptive Modeling for use on DMCplus applications running in the new .NET control environment. Adaptive Modeling Workflow Aspen Adaptive Modeling is a supplementary tool to Aspen Sm...
Problem Statement: Why does a user entry need to be updated with a calc?
Solution: A user entry needs to be updated with a calc, because there is nothing in the controller that sets the value or resets the value of a user defined variable, so it retains whatever value it has from the previous cycle. After a load of the controller the User defined variable has the value that was assigned f...
Problem Statement: The interface package between DeltaV and DMCplus controller from Puffer-Sweiven controller requires a second confirmation after the appropriate MVs are put in RCAS mode when the controller/subcontroller is turn ON. If the interface was working at one time but now seemingly broken, the DMC blocks ass...
Solution: If the DMCplus controller/subcontroller is turned ON but the PID loops refuse to go to RCAS mode or go to RCAS mode for 10-20 seconds but shed out of RCAS mode, it is possible that the DeltaV DMC Blocks in the sequence logic are out of sync. There will be a DMCplus message about the controller not turn ON be...
Problem Statement: How can I see the OID of an object in Drawing Editor?
Solution: There is no such function in the Drawing Editor. However, user can run a Method against the object he wants to display the OID. An example code is attached below: [?Class = Drawingitem, DisplayName=DisplayOID, Secure=false, Interactive=true?] AZMethod DisplayOID() Server.SendWarningMessage OID is & self.OID...
Problem Statement: How to update records whose record names are variables?
Solution: Update the definition record with a 'where' clause restricting the name. I.e. To update the value in every discrete record run the following query in the Aspen SQLplus query writer: FOR select name from IP_DvDef do Update IP_Dvdef Set Value=0 where name=local.name END Keywords: variable update where Referen...
Problem Statement: After manual installation of patch 134112 the error Specified Driver could not be loaded due to system error 193: (AspenTech SQLPlus, C:\Windows\system32\ip21odbc.dll) is reported when trying to connect using the Tag Browser. The patch installation states you should install using install_IP120326Y.ex...
Solution: Do not interfere or manually make changes to the file locations. The 64bit libc21.dll file is placed in the correct 64bit part of the OS and should be left in place. Ensure you have administrative rights when you launch the patch installation and reboot after the patch install. Keywords: Specified Driver coul...
Problem Statement: Troubleshooting an Aspen DMCplus controller that will not start
Solution: There are number of reasons why a DMCplus controller will not start: a service not running, no valid license key, cimio issues, controller configuration issues, software defect. There should be some messaging from DMCplus Manage that indicates why the controller did not start. In the event no messaging is gen...
Problem Statement: The following warning message is generated when opening drawing. Updating ConnectPoint(ServerID=????) No attach data for the connect point
Solution: This report is generated when the Drawing Editor find ConnectorFeature objects which are not connected to anything in the drawing. The drawing editor will take the action to delete these objects and the report will not be generated the next time the user opens the drawing. This report is only to warn the user...
Problem Statement: What is the syntax to collect digital points (Ascii or enumerated data types) from Honeywell TDC3000 APPNODE using Cim-IO for OPC?
Solution: Test API would be able to get data for such tags when using source data type as ASCII and the device data type as Enumerated. However, DMCplus collect cannot recognize and collect ASCII / Enumerated data. The data for such tags can also be accessed using Cimio in form of integers, which would also DMCplus col...
Problem Statement: How do I set the SQLPlus Web Service timeout value?
Solution: Change SQLPlus Web Service timeout value by editing the SQLPlus Web Service configuration file [wwwroot\aspentech\sqlpluswebservice\web.config]. Find the string CommandTimeout and enter a new timeout value in seconds. The default value is 60 seconds. Keywords: None References: None
Problem Statement: How do we redirect the output of Aspen SQL plus query to a text file?
Solution: This KB article describes about an example query, which can be used to save the data from Aspen InfoPlus.21 database, in a text file called IP21data.txt . SET OUTPUT 'C:\IP21DATA.TXT'; SELECT NAME IP_TREND_VALUE IP_TREND_TIME FROM IP_ANALOGDEF WHERE IP_TREND_TIME BETWEEN '15-MAY-16 00:00' AND '25-MAY-16...
Problem Statement: There may be a situation in which one would like to find out what records are triggering the generation of a report via COS (Change of State). However adding a SQLplus Script section with the following SQL statements does not result in the expected output. !MACRO trigger = ACTIVATION_RECORD; LOCAL re...
Solution: ACTIVATION_RECORD and ACTIVATION_FIELD cannot be utilize with the SQLplus Script section in this case. When an automated report that gets generated through Change Of State (COS) is created, a record is created in the Aspen InfoPlus.21 database defined by SqlReportDef. This record will store the configuration ...
Problem Statement: When accessing data via SQLPlus you get the error ERROR [01000] [Microsoft][ODBC Driver Manager] The driver doesn't support the version of ODBC behavior that the application requested (see SQLSetEnvAttr).
Solution: This error could occur if you are using a different version of Aspen SQLplus or Microsoft ODBC driver. To resolve this issue you will need to use ODBC 2.x and same version of Aspen SQLPlus. Keywords: SQLPlus Error 01000 ODBC References: None
Problem Statement: How does the Gain spreadsheet input format in Smart Audit work?
Solution: Smart Audit is a tool that analyzes the steady state gain matrix of the controller to determine any collinearity issues in the model. While it is standard practice to import a MDL file (steady state + dynamics) into Smart Audit for analysis, this is not required. Smart Audit can work with just the gain matrix...
Problem Statement: Is it possible to add new units of measure into datamodel?
Solution: Yes it is. Please follow the directions below: To add user's unit to the Unit of Measure, you will need to do add it in your datamodel. What you need to do is 1. Load your azcl file. Select the Quantity Type tab. 2. Expand Quantity Types. Select Quantity type and r-click to Insert Quantity Type 3....
Problem Statement: What is the syntax, when using T-Api, for looking at information in the DMCplus Context?
Solution: View Function Keywords: References: Most of the View functions take an argument named api_tag. This is a character string of the form M ctlname paramname VALUE index where ctlname the name of the controller (e.g. COL5X3) paramname the name of the controller parameter (e.g. VIND, or UV...
Problem Statement: Aspen Zyqad US customers would like to see border templates that are in American paper sizes.
Solution: ThisSolution will provide the following standard United States Paper Sizes in Inches, Name Size ANSI A 8 1/2 x 11 ANSI B 11 x 17 ANSI C 17 x 22 ANSI D 22 x 34 ANSI W 34 x 44 Installation of New Border Labels: Save the attached border labels ( *.sym files) to the appropriate location (i.e. ...\AspenTech\Work...
Problem Statement: I need to write all the tags contained in my InfoPlus.21 snapshot onto a text file. How can I do it?
Solution: SQLplus can be used to write the list of tags contained in a snapshot. SET OUTPUT 'C:\Tag_name.txt'; SELECT Name FROM ALL_RECORDS This query will write all tag name onto a text file called Tag_name.txt Keywords: SQLplus InfoPlus.21 References: None
Problem Statement: What format is used to declare a local variable or function in an Aspen SQL Plus Query?
Solution: Local variables and functions must be declared prior to being used. The formats for declaration of Local VARIABLES and FUNCTIONS are listed below. A local VARIABLE is declared using the format LOCAL variable_name data_type A local FUNCTION is declared using the following format LOCAL function_name(parameter_...
Problem Statement: Users can monitor the processing of an external task by right clicking on the external task record in InfoPlus.21 and selecting properties. The External Task tab lists fields for the record currently processing and the record to be processed next. Normally, these fields are blank because the external...
Solution: The problem can arise when using the /m switch in the command line parameters of an external SQLplus task record (like TSK_IQ1). This switch will allow for a sort of multithreaded environment in which the external task record is able dequeue the next activation while processing the current query. It should be...
Problem Statement: 2004, 2006 and later version
Solution: Clone function can be disabled by adding the following parameter in the library configuration file or in the Workspace.cfg file. DisableClones = true Keywords: Clone Library References: None
Problem Statement: In version 2006, DMCplus has been augmented to allow Controlled Variable (CV) Costs to drive the Steady State Optimization. This Tech Tip describes how to use CV Costing.
Solution: Technical Description In version 2006, the Steady State Optimization Objective Function for DMCplus was augmented with the ability to use CV Costs. Prior to this the LP Steady State Objective Function took the form: Phi = (Sum over Cost MV's( DeltaMV(i)* CostMV(i)) + Sum over MinMove MV's( Abs(DeltaMV(j))* ...
Problem Statement: Deleting class in a DataModel can generate integrity problem if instances of this class has been created in a Zyqad Workspace.
Solution: It's not recommended to delete class in a DataModel used by an active Workspace. If a Zyqad Administrator decide to delete a class in a data model, he must make sure that no instance of this class has been created in Workspace which used this data model. This can be done using a script like the one below. 'Sc...
Problem Statement: How to send email from the Zyqad Server
Solution: A KB script (Rule, Method, Event,...) can be used to send an email. The email will be sent on behalf of the account used to run the AZ Broker (e.g. AZ151Broker). No popup window must be launched by the email application when accessed by the Zyqad server. The attached example used a MAPI session scripting obje...
Problem Statement: Aspen DMCplus V7.1 / Aspen Process Controller V7.1 Error when trying to Create from DMCplus Application in Aspen Process Controller Builder.
Solution: The behavior is reproducable v7.1. This problem has been fixed in v7.2. The problem is that INDSTA is not in the CCF. A value of -9999 is assumed by the DMCplus engine in that case and the logic is not handling that. A good workaround would be to open the file in DMCplus Build and include INDSTA in the CC...
Problem Statement: Guidelines for changing the user / password of the logon account associated with AspenTech services.
Solution: The best practice is to use an account with a password that never expires; however, in some cases because of IT policies that cannot be accomplished. If that’s the case please review the following guidelines: Change Passwords: 1. Change the user / password. Stop all online applications: 2. AspenTech Pro...
Problem Statement: What happens when a controlled variable (CV) is taken out of service?
Solution: When a CV is taken out of service, the following happens. - The prediction for the CV is still being calculated based on all the Independent movements but the predictions are not corrected by field measurement of that CV. - The CV is not a part of the steady state optimization nor dynamics move-plan calculati...
Problem Statement: How to use Sub Space ID The attached document to this
Solution: contains a Tutorial and Application Tips. It is divided into 3 parts: Progress in Model Identification from FIR to Subspace Methods Getting Familiar with the DMCplus Model User Interface and Subspace Identification Parameters Special Issues and Handling TipsSolution Download attached doc Keywords: References...
Problem Statement: *How do I disable the splash screen from coming up when loading a Zyqad application?*
Solution: User can do so by unregistering the AspenSplash.exe from the command prompt. In the command prompt, type and enter _C:> C:\Program Files\Common Files\AspenTech Shared\AspenSplash.exe /unregserver _ This will unregisters the Splash Screen server. However, do note that this has the below side effects - 1....
Problem Statement: Getting the error Cannot connect to Business server when attempting to log onto workspace.
Solution: First: 1. Check that this is not a license problem. If you need help on this please contact AspenTech Systems Support. 2. Check and ensure that the AZ141Broker.exe service is running on your machine. Then If neither of the above is the issue, download the attached diagnostic zipped and user manual...
Problem Statement: User is not able to select the unit for a link to define what unit is being read from Excel because it is not available. The unit dropdown list is missing from the Links properties dialog.
Solution: User needs to install Cumulative Patch 7(CP7) available at http://support.aspentech.com/webteamcgi/SolutionDisplay_view.cgi?key=116384. Keywords: Bridge, Links, Unit References: None
Problem Statement: Need instructions to setup Oracle as a Zyqad workspace database
Solution: Please download the attached document for full instructions Keywords: Oracle, setup, database, configuration References: None
Problem Statement: User is unable to Add Radio Button to the datasheet in the Datasheet Definer.
Solution: Check the name of the Radio Group used. Please ensure that the names contains alpha-numeric characters only. User can rename the Group or create a new Group according to the naming restriction. Keywords: Radio button, Datasheet Definer References: None
Problem Statement: Would a dual processors, dual CPU or dual core server, improve the performance of Aspen Zyqad?
Solution: Duel processors have a great performance improvement for Aspen Zyqad on the Server, particularly for a 2-tier (Zyqad Server and Database on the same machine) configuration. There is less benefit for duel processors on a client machine. Keywords: installation configuration References: None