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README.md

@@ -6,24 +6,24 @@ task_categories:
 language:
 - en
 tags:
-- customer-service
 - telecom
-- hold-time
-- contact-center
 - ivr
 - synthetic-data
-- call-center
+- contact-center
 - mindweave
-- insurance
-- cdr
 - agent-performance
+- call-center
 - customer-satisfaction
+- customer-service
 - csat
+- insurance
 - test-data
 - workforce-management
-pretty_name: Call Center Records & Agent Performance Dataset
+- hold-time
+- cdr
+pretty_name: Call Center Records & Agent Performance Dataset (Free Sample)
 size_categories:
-- 10K<n<100K
+- 1K<n<10K
 configs:
 - config_name: agents
   data_files: data/agents.csv
@@ -34,7 +34,9 @@ configs:
   data_files: data/ivr_menu.csv
 ---
 
-# Call Center Records & Agent Performance Dataset
+# Call Center Records & Agent Performance Dataset (Free Sample)
+
+> **This is a free sample** with 2,013 rows. The full dataset has **19,959 rows** across 3 tables.
 
 Call detail records for a simulated insurance company call center with 25 agents
 handling 35,000 calls over 12 months. Includes IVR menu paths, agent assignments,
@@ -48,23 +50,39 @@ Ideal for: contact center analytics, workforce management, IVR optimization,
 agent performance dashboards, and customer experience analysis.
 
 
-## Tables
+## Sample tables
 
-| Table | Rows |
-|-------|------|
+| Table | Sample Rows |
+|-------|------------|
+| agents | 8 |
+| calls | 2,000 |
+| ivr_menu | 5 |
+| **Total** | **2,013** |
+
+## Full dataset
+
+The complete dataset includes all tables with full row counts:
+
+| Table | Full Rows |
+|-------|----------|
 | agents | 8 |
 | calls | 19,946 |
 | ivr_menu | 5 |
 | **Total** | **19,959** |
 
-## Formats
+**Formats included:** CSV, Parquet, SQLite
 
-- CSV (in `data/` directory)
-- Parquet (available in full version)
-- SQLite (available in full version)
+**[Get the full dataset on Gumroad](https://mindweavetech.gumroad.com)**
 
 ## About
 
-Generated by [Mindweave Technologies](https://mindweave.tech) — realistic synthetic datasets for developers, QA teams, and data engineers.
+Generated by [Mindweave Technologies](https://mindweave.tech) -- realistic synthetic datasets for developers, QA teams, and data engineers.
+
+Every dataset features:
+- Enforced foreign key relationships across all tables
+- Realistic statistical distributions (not uniform random)
+- Temporal patterns (seasonal, time-of-day, day-of-week)
+- Injected anomalies for ML training and anomaly detection
+- Deterministic generation (same seed = same output)
 
-Browse all datasets: [mindweavetech.gumroad.com](https://mindweavetech.gumroad.com)
+Browse all datasets: [https://mindweavetech.gumroad.com](https://mindweavetech.gumroad.com)