id,name,skill_group,experience_years,avg_handle_time_min
1,Maria Santos,claims,5,6.2
2,James Wilson,claims,3,7.8
3,Priya Patel,billing,7,4.5
4,Tom Chen,billing,2,5.9
5,Sarah Johnson,general,4,5.1
6,Mike Brown,general,1,8.3
7,Lisa Park,claims,6,5.8
8,David Kim,billing,4,5.2