id
int64
1
8
name
stringclasses
8 values
skill_group
stringclasses
3 values
experience_years
int64
1
7
avg_handle_time_min
float64
4.5
8.3
1
Maria Santos
claims
5
6.2
2
James Wilson
claims
3
7.8
3
Priya Patel
billing
7
4.5
4
Tom Chen
billing
2
5.9
5
Sarah Johnson
general
4
5.1
6
Mike Brown
general
1
8.3
7
Lisa Park
claims
6
5.8
8
David Kim
billing
4
5.2