id int64 1 8 | name stringclasses 8
values | skill_group stringclasses 3
values | experience_years int64 1 7 | avg_handle_time_min float64 4.5 8.3 |
|---|---|---|---|---|
1 | Maria Santos | claims | 5 | 6.2 |
2 | James Wilson | claims | 3 | 7.8 |
3 | Priya Patel | billing | 7 | 4.5 |
4 | Tom Chen | billing | 2 | 5.9 |
5 | Sarah Johnson | general | 4 | 5.1 |
6 | Mike Brown | general | 1 | 8.3 |
7 | Lisa Park | claims | 6 | 5.8 |
8 | David Kim | billing | 4 | 5.2 |
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