subscription-billing / data /churns.csv
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churn_id,subscription_id,churned_at,tenure_months,reason
1,60,2024-02-19 17:54:19,1,Needed on-prem deployment not available on plan.
2,249,2024-04-17 20:10:28,1,Price sensitivity increased after contract review.
3,271,2024-04-11 07:05:10,1,Lost champion and initiative stalled.
4,456,2024-05-22 21:04:19,1,Did not complete rollout beyond pilot team.
5,474,2024-10-22 12:12:30,6,Price sensitivity increased after contract review.
6,496,2024-10-26 23:06:57,6,Workflow automation project deprioritized.
7,556,2024-06-10 05:38:54,1,Workflow automation project deprioritized.
8,618,2025-05-19 09:00:41,12,Price sensitivity increased after contract review.
9,660,2024-07-01 04:28:32,1,Budget freeze after leadership restructuring.
10,695,2024-07-06 18:47:51,1,Price sensitivity increased after contract review.
11,816,2024-12-23 15:44:26,6,Procurement rejected annual renewal uplift.
12,824,2024-12-26 00:29:26,6,Churned after pricing change triggered re-evaluation.
13,837,2025-06-26 14:34:10,12,Company acquisition forced stack rationalization.
14,883,2024-08-07 19:18:39,1,Workflow automation project deprioritized.
15,896,2025-01-07 23:10:09,6,Company acquisition forced stack rationalization.
16,931,2024-08-17 19:44:20,1,Procurement rejected annual renewal uplift.
17,1004,2025-07-26 19:41:46,12,Price sensitivity increased after contract review.
18,1005,2026-07-22 04:39:59,24,Did not complete rollout beyond pilot team.
19,1160,2026-09-01 09:34:29,24,Usage too low after initial onboarding phase.
20,1182,2024-10-14 13:03:15,1,Switched to incumbent suite for vendor consolidation.
21,1194,2025-09-12 00:46:42,12,Moved to partner-managed contract outside direct billing.
22,1280,2024-10-17 22:44:15,1,Budget freeze after leadership restructuring.
23,1286,2025-03-30 16:02:32,6,Workflow automation project deprioritized.
24,1290,2025-03-30 22:20:03,6,Budget freeze after leadership restructuring.
25,1293,2025-09-27 10:45:56,12,Moved to partner-managed contract outside direct billing.
26,1341,2025-03-26 04:38:49,6,Company acquisition forced stack rationalization.
27,1349,2025-04-10 04:19:19,6,Needed on-prem deployment not available on plan.
28,1377,2025-09-28 09:38:21,12,Company acquisition forced stack rationalization.
29,1412,2025-04-06 22:14:34,6,Did not complete rollout beyond pilot team.
30,1482,2026-04-12 09:32:45,18,Usage too low after initial onboarding phase.
31,1487,2025-04-17 23:52:16,6,Needed on-prem deployment not available on plan.
32,1510,2026-04-16 03:01:58,18,Company acquisition forced stack rationalization.
33,1525,2024-11-24 06:19:44,1,Churned after pricing change triggered re-evaluation.
34,1526,2024-11-24 08:27:44,1,Needed on-prem deployment not available on plan.
35,1533,2026-04-19 16:16:26,18,Did not complete rollout beyond pilot team.
36,1536,2026-05-03 02:37:54,18,Lost champion and initiative stalled.
37,1541,2024-11-27 01:12:50,1,Workflow automation project deprioritized.
38,1600,2024-12-06 15:24:04,1,Switched to incumbent suite for vendor consolidation.
39,1621,2025-11-06 06:32:56,12,Usage too low after initial onboarding phase.
40,1638,2024-12-14 14:48:32,1,Lost champion and initiative stalled.
41,1686,2024-12-20 06:05:03,1,Workflow automation project deprioritized.
42,1711,2026-11-13 09:56:33,24,Lost champion and initiative stalled.
43,1735,2026-11-16 08:19:58,24,Procurement rejected annual renewal uplift.
44,1803,2025-06-03 09:08:18,6,Switched to incumbent suite for vendor consolidation.
45,1829,2026-06-03 08:57:03,18,Usage too low after initial onboarding phase.
46,1840,2025-12-07 02:19:00,12,Switched to incumbent suite for vendor consolidation.
47,1876,2026-12-08 21:44:15,24,Switched to incumbent suite for vendor consolidation.
48,1892,2025-01-21 04:13:47,1,Churned after pricing change triggered re-evaluation.
49,1950,2026-06-26 02:46:18,18,Workflow automation project deprioritized.
50,1957,2025-07-01 20:17:55,6,Usage too low after initial onboarding phase.
51,1958,2025-02-01 20:57:11,1,Budget freeze after leadership restructuring.
52,2006,2025-07-08 12:38:38,6,Company acquisition forced stack rationalization.
53,2028,2025-07-24 08:39:44,6,Price sensitivity increased after contract review.
54,2031,2025-07-11 18:08:17,6,Workflow automation project deprioritized.
55,2092,2026-07-16 05:55:29,18,Moved to partner-managed contract outside direct billing.
56,2095,2027-01-12 15:23:42,24,Budget freeze after leadership restructuring.
57,2119,2026-07-20 11:30:02,18,Price sensitivity increased after contract review.
58,2138,2025-03-13 09:41:24,1,Needed on-prem deployment not available on plan.
59,2143,2026-01-25 17:22:40,12,Price sensitivity increased after contract review.
60,2161,2025-03-18 00:45:57,1,Moved to partner-managed contract outside direct billing.
61,2181,2025-08-03 21:59:02,6,Company acquisition forced stack rationalization.
62,2190,2025-03-08 18:41:40,1,Company acquisition forced stack rationalization.
63,2201,2026-02-03 18:40:33,12,Did not complete rollout beyond pilot team.
64,2255,2025-08-15 05:31:46,6,Switched to incumbent suite for vendor consolidation.
65,2270,2026-02-25 09:35:29,12,Churned after pricing change triggered re-evaluation.
66,2274,2027-02-20 18:39:27,24,Price sensitivity increased after contract review.
67,2317,2025-03-23 18:45:39,1,Did not complete rollout beyond pilot team.
68,2350,2026-02-20 07:14:11,12,Lost champion and initiative stalled.
69,2353,2025-09-06 13:43:07,6,Workflow automation project deprioritized.
70,2385,2025-03-30 09:01:03,1,Workflow automation project deprioritized.
71,2393,2025-04-13 13:48:00,1,Procurement rejected annual renewal uplift.
72,2428,2025-04-04 01:09:51,1,Budget freeze after leadership restructuring.
73,2449,2026-09-13 01:26:22,18,Usage too low after initial onboarding phase.
74,2450,2026-03-04 01:47:53,12,Workflow automation project deprioritized.
75,2454,2025-09-18 15:51:24,6,Switched to incumbent suite for vendor consolidation.
76,2461,2026-09-01 06:01:27,18,Procurement rejected annual renewal uplift.
77,2463,2025-04-22 07:42:19,1,Procurement rejected annual renewal uplift.
78,2471,2025-09-20 01:25:22,6,Did not complete rollout beyond pilot team.
79,2484,2025-04-11 14:26:41,1,Switched to incumbent suite for vendor consolidation.
80,2498,2026-09-04 19:12:47,18,Lost champion and initiative stalled.
81,2502,2026-03-22 14:32:16,12,Procurement rejected annual renewal uplift.
82,2509,2025-09-11 18:50:09,6,Switched to incumbent suite for vendor consolidation.
83,2583,2026-09-17 09:20:46,18,Company acquisition forced stack rationalization.
84,2598,2026-03-23 06:09:55,12,Workflow automation project deprioritized.
85,2613,2025-05-12 05:20:48,1,Company acquisition forced stack rationalization.
86,2615,2025-04-29 09:58:48,1,Budget freeze after leadership restructuring.
87,2651,2025-05-03 17:29:20,1,Price sensitivity increased after contract review.
88,2658,2025-10-14 20:19:13,6,Churned after pricing change triggered re-evaluation.
89,2675,2025-05-19 17:47:46,1,Lost champion and initiative stalled.
90,2686,2026-04-03 06:18:14,12,Did not complete rollout beyond pilot team.
91,2777,2025-05-17 22:47:33,1,Moved to partner-managed contract outside direct billing.
92,2798,2025-05-20 19:38:03,1,Needed on-prem deployment not available on plan.
93,2804,2026-10-13 23:02:45,18,Lost champion and initiative stalled.
94,2807,2027-04-12 00:53:53,24,Workflow automation project deprioritized.
95,2818,2025-06-06 18:34:31,1,Did not complete rollout beyond pilot team.
96,2826,2025-05-25 19:35:43,1,Price sensitivity increased after contract review.
97,2837,2025-05-27 05:12:54,1,Procurement rejected annual renewal uplift.
98,2858,2025-10-27 01:57:15,6,Lost champion and initiative stalled.
99,2861,2025-10-27 07:58:21,6,Needed on-prem deployment not available on plan.
100,2862,2025-10-27 10:44:36,6,Price sensitivity increased after contract review.
101,2945,2026-05-05 03:36:29,12,Company acquisition forced stack rationalization.
102,2957,2025-06-10 12:30:20,1,Moved to partner-managed contract outside direct billing.
103,2971,2026-05-21 15:42:10,12,Moved to partner-managed contract outside direct billing.
104,3001,2026-11-08 23:25:51,18,Switched to incumbent suite for vendor consolidation.
105,3007,2025-06-18 00:39:24,1,Usage too low after initial onboarding phase.
106,3029,2026-05-16 05:55:21,12,Workflow automation project deprioritized.
107,3046,2025-06-21 19:36:23,1,Procurement rejected annual renewal uplift.
108,3077,2025-11-24 04:09:24,6,Needed on-prem deployment not available on plan.
109,3152,2025-12-03 08:06:05,6,Did not complete rollout beyond pilot team.
110,3182,2025-12-19 16:02:48,6,Lost champion and initiative stalled.
111,3209,2026-12-04 13:17:46,18,Workflow automation project deprioritized.
112,3229,2026-12-07 14:21:57,18,Churned after pricing change triggered re-evaluation.
113,3248,2025-12-15 11:45:10,6,Workflow automation project deprioritized.
114,3306,2027-06-15 05:47:09,24,Workflow automation project deprioritized.
115,3324,2025-12-24 22:21:16,6,Workflow automation project deprioritized.
116,3347,2025-08-12 15:30:30,1,Moved to partner-managed contract outside direct billing.
117,3369,2025-08-01 21:35:08,1,Moved to partner-managed contract outside direct billing.
118,3385,2025-08-03 19:07:28,1,Price sensitivity increased after contract review.
119,3390,2026-06-30 06:34:11,12,Workflow automation project deprioritized.
120,3426,2025-08-21 03:48:06,1,Switched to incumbent suite for vendor consolidation.
121,3463,2025-08-26 00:24:04,1,Budget freeze after leadership restructuring.
122,3488,2025-08-16 12:58:21,1,Company acquisition forced stack rationalization.
123,3523,2025-09-03 21:22:30,1,Lost champion and initiative stalled.
124,3571,2026-07-24 00:24:24,12,Workflow automation project deprioritized.
125,3602,2026-01-29 14:15:39,6,Procurement rejected annual renewal uplift.
126,3620,2025-09-04 03:15:01,1,Procurement rejected annual renewal uplift.
127,3636,2026-02-02 19:37:02,6,Price sensitivity increased after contract review.
128,3642,2026-08-02 20:12:26,12,Price sensitivity increased after contract review.
129,3657,2027-07-30 13:03:22,24,Churned after pricing change triggered re-evaluation.
130,3660,2026-08-04 18:22:43,12,Company acquisition forced stack rationalization.
131,3664,2026-08-18 04:02:09,12,Churned after pricing change triggered re-evaluation.
132,3692,2026-02-08 07:47:50,6,Moved to partner-managed contract outside direct billing.
133,3712,2026-02-23 11:49:50,6,Budget freeze after leadership restructuring.
134,3731,2026-02-25 06:19:11,6,Usage too low after initial onboarding phase.
135,3740,2026-02-26 09:39:51,6,Workflow automation project deprioritized.
136,3746,2025-09-17 02:55:05,1,Workflow automation project deprioritized.
137,3787,2025-10-03 20:17:14,1,Churned after pricing change triggered re-evaluation.
138,3791,2025-09-21 08:37:31,1,Workflow automation project deprioritized.
139,3851,2026-09-08 04:21:35,12,Usage too low after initial onboarding phase.
140,3894,2025-10-17 17:56:26,1,Switched to incumbent suite for vendor consolidation.
141,3924,2026-09-15 22:51:15,12,Moved to partner-managed contract outside direct billing.
142,3927,2025-10-08 09:18:48,1,Did not complete rollout beyond pilot team.
143,3934,2026-03-08 08:01:52,6,Switched to incumbent suite for vendor consolidation.
144,3988,2026-09-23 09:51:10,12,Needed on-prem deployment not available on plan.
145,3997,2025-10-29 13:35:25,1,Needed on-prem deployment not available on plan.
146,4001,2025-10-17 01:42:08,1,Lost champion and initiative stalled.
147,4052,2025-10-22 02:13:13,1,Switched to incumbent suite for vendor consolidation.
148,4076,2026-03-23 03:03:09,6,Churned after pricing change triggered re-evaluation.
149,4085,2025-11-07 00:01:30,1,Switched to incumbent suite for vendor consolidation.
150,4113,2026-03-27 06:31:21,6,Budget freeze after leadership restructuring.
151,4131,2026-09-26 04:47:56,12,Switched to incumbent suite for vendor consolidation.
152,4148,2027-10-06 13:59:54,24,Company acquisition forced stack rationalization.
153,4223,2027-04-05 07:39:10,18,Usage too low after initial onboarding phase.
154,4246,2027-04-06 11:31:25,18,Price sensitivity increased after contract review.
155,4278,2027-10-06 22:48:11,24,Churned after pricing change triggered re-evaluation.
156,4289,2026-04-16 01:11:54,6,Usage too low after initial onboarding phase.
157,4297,2025-11-17 14:04:46,1,Price sensitivity increased after contract review.
158,4335,2026-04-21 01:15:37,6,Procurement rejected annual renewal uplift.
159,4390,2026-11-06 01:32:05,12,Price sensitivity increased after contract review.
160,4400,2027-04-22 23:01:33,18,Needed on-prem deployment not available on plan.
161,4419,2026-10-27 01:29:24,12,Needed on-prem deployment not available on plan.
162,4448,2027-04-28 03:51:39,18,Usage too low after initial onboarding phase.
163,4599,2027-05-26 00:47:41,18,Churned after pricing change triggered re-evaluation.
164,4646,2026-11-19 12:59:32,12,Switched to incumbent suite for vendor consolidation.
165,4680,2025-12-28 10:55:43,1,Needed on-prem deployment not available on plan.
166,4689,2025-12-29 19:06:36,1,Churned after pricing change triggered re-evaluation.
167,4753,2026-11-30 23:31:36,12,Budget freeze after leadership restructuring.
168,4791,2026-01-08 23:18:49,1,Lost champion and initiative stalled.
169,4879,2027-12-10 23:26:22,24,Needed on-prem deployment not available on plan.
170,4977,2026-01-30 14:18:01,1,Price sensitivity increased after contract review.