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{"session_id": "f077b653-e73b-40e0-97ac-aa3ef6cd343a", "User": "User>> appointments?", "Chatbot": "Bot>> To book an appointment with Health and Counselling Services at SFU, you have two options:\n\n1. **Call Ahead**: You can phone in to schedule an appointment with a service provider.\n2. **Online Booking**: There are also online booking options available for your convenience.\n\nFor more details, you can visit the Health & Counselling contact page on SFU's website. If you have further questions or need assistance, feel free to ask!", "datetime": "2025-08-08T04:26:46.352015", "Query_rewrite_log": "History: INIT_U\nINIT_B\nUser: appointments?\nRewrite: appointments with SFU Health & Counselling?", "retrieval_log": "Query: appointments with SFU Health & Counselling?\nIndex: 0\nQuestion: How can I book an appointment with a service provider at Health and Counselling Services at SFU?\nAnswer: You can call ahead to book an appointment with a service provider at Health and Counselling Services at SFU.\nFile: 0_9_2_1\nURL: https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf\nSimilarity: Question How can I book an appointment with a service p...\nAnswer You can call ahead to book an appointment with...\nFile 0_9_2_1\nURL https://www.sfu.ca/content/dam/sfu/students/he...\nQuestionEmbedding [0.0098576387390494, -0.0035897952038794, -0.0...\nSimilarity 0.940425\nName: 1628, dtype: object\nIndex: 1\nQuestion: Are there online booking options for appointments at SFU Health & Counselling services?\nAnswer: Yes, there are online booking options available for appointments at SFU Health & Counselling services.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question Are there online booking options for appointme...\nAnswer Yes, there are online booking options availabl...\nFile 0_1\nURL https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding [0.0058000041171908, -0.0067622773349285, 0.00...\nSimilarity 0.934211\nName: 503, dtype: object\nIndex: 2\nQuestion: How can SFU students schedule health appointments?\nAnswer: Appointments can be scheduled in-person, virtually, or online.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question How can SFU students schedule health appointme...\nAnswer Appointments can be scheduled in-person, virtu...\nFile 0_1\nURL https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding [0.0229548029601573, -0.0026596472598612, 0.00...\nSimilarity 0.933011\nName: 502, dtype: object\nIndex: 3\nQuestion: How can SFU students access the health and counselling services on campus?\nAnswer: SFU students can access health and counselling services on campus by visiting the student health clinics on Burnaby and Vancouver campus, booking appointments with doctors and nurses, and exploring resources and support options available. Services are provided in-person, virtually, or by phone at no cost to SFU students.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question How can SFU students access the health and cou...\nAnswer SFU students can access health and counselling...\nFile 0\nURL https://www.sfu.ca/students/health/\nQuestionEmbedding [0.0157124418765306, -0.0066529265604913, 0.00...\nSimilarity 0.92743\nName: 1737, dtype: object\nIndex: 4\nQuestion: What are the contact details for Health & Counselling Services at SFU?\nAnswer: Phone: 778-782-4615\nWebsite: Click to view website >\nFile: 0_1_1_11_3\nURL: https://www.sfu.ca/students/health/faculty-staff/response-guide.html\nSimilarity: Question What are the contact details for Health & Coun...\nAnswer Phone: 778-782-4615\\nWebsite: Click to view we...\nFile 0_1_1_11_3\nURL https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding [0.0070271557196974, 0.0041900239884853, 0.002...\nSimilarity 0.926752\nName: 56, dtype: object\nIndex: 5\nQuestion: How can I contact Health & Counselling at SFU on the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9_4\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course\nSimilarity: Question How can I contact Health & Counselling at SFU ...\nAnswer Burnaby campus: 778.782.4615\\nVancouver campus...\nFile 0_9_4\nURL https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding [0.0065411166287958, -0.0082345027476549, -0.0...\nSimilarity 0.919426\nName: 1664, dtype: object\nIndex: 6\nQuestion: What resources and support services are provided by SFU Health & Counselling Services?\nAnswer: - Health and well-being outreach events and/or programs (such as health peers, HI-FIVE, online training)\n- Qualitative and program specific evaluation to understand the experiences of students in programs and their impacts\n- Support services provided in partnership with others across Student Services and the university to provide coordinated, accessible and culturally appropriate support to students\nFile: 0_3_3\nURL: https://www.sfu.ca/healthycampuscommunity/about/wellbeing-framework.html\nSimilarity: Question What resources and support services are provid...\nAnswer - Health and well-being outreach events and/or...\nFile 0_3_3\nURL https://www.sfu.ca/healthycampuscommunity/abou...\nQuestionEmbedding [0.0133959092199802, 0.0038288014475256, 0.009...\nSimilarity 0.918199\nName: 801, dtype: object\nIndex: 7\nQuestion: How can I book an appointment with a case manager at SFU?\nAnswer: You can book an appointment by calling 778 782 5699 or emailing ssrr@sfu.ca.\nFile: 0_1_1_13\nURL: https://www.sfu.ca/students/studentsupport/contact-us.html\nSimilarity: Question How can I book an appointment with a case mana...\nAnswer You can book an appointment by calling 778 782...\nFile 0_1_1_13\nURL https://www.sfu.ca/students/studentsupport/con...\nQuestionEmbedding [0.0188035611063241, -0.0230826195329427, -0.0...\nSimilarity 0.914487\nName: 205, dtype: object\nIndex: 8\nQuestion: What are the operating hours for the Health & Counselling services at different SFU campuses?\nAnswer: - Maggie Benston Centre: 9:30 am \u2013 4:30 pm, Monday \u2013 Friday\n- Harbour Centre Room 300 (Tuesdays & Fridays): 9:30 am \u2013 4:30 pm (Closed for lunch from 12:30 pm to 1:30 pm)\n- Harbour Centre Room 300 (Monday - Friday): 9:30 am \u2013 4:15 pm (Closed for lunch from 12:30 pm to 1:30 pm)\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question What are the operating hours for the Health & ...\nAnswer - Maggie Benston Centre: 9:30 am \u2013 4:30 pm, Mo...\nFile 0_1\nURL https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding [0.0163245424628257, -0.0012845240999013, 0.00...\nSimilarity 0.913176\nName: 505, dtype: object\nIndex: 9\nQuestion: Who is involved in the student-led group that works with SFU Health & Counselling?\nAnswer: SFU students from many different faculties\nFile: 0_5_1\nURL: https://www.sfu.ca/students/health/whats-happening/hifive-sfu.html\nSimilarity: Question Who is involved in the student-led group that ...\nAnswer SFU students from many different faculties\nFile 0_5_1\nURL https://www.sfu.ca/students/health/whats-happe...\nQuestionEmbedding [0.0234567318111658, -0.0051227342337369, 0.00...\nSimilarity 0.912596\nName: 1344, dtype: object\n"}
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