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 {"session_id": "dd6c4d01-fdfe-4216-9a3a-11ff35a46c00", "User": "User>> Hi. ", "Chatbot": "Bot>> Hello! How can I assist you today? If you have a specific question or need information on a particular topic, please let me know.", "datetime": "2025-08-06T04:35:07.731978", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: Hi. \nNo Context was retrieved."}
 {"session_id": "session_30fc38c16cccf195", "User": "User>> do you know how to book doctor appointments?", "Chatbot": "Bot>> To book medical appointments with doctors and nurses at SFU Health & Counselling clinics on Burnaby or Vancouver campuses, you have two options. You can either call the clinics directly or book online. Once you submit an appointment request form, a medical office assistant will contact you via email within 2-3 business days to confirm the appointment. For more information, you can visit the following URLs:\n1. Booking Medical Appointments: [SFU Health & Counselling - See a Doctor](https://www.sfu.ca/students/health/see-a-doctor.html)\n2. Contact Information: [SFU Health & Counselling - Accessibility](https://www.sfu.ca/students/health/contact-us/accessibility.html)", "datetime": "2025-08-06T04:35:24.160075", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: do you know how to book doctor appointments?\nIndex: 0\nQuestion: What is the process for booking medical appointments with doctors and nurses?\nAnswer: - Appointment requests are submitted on the appointment request form\n- Medical office assistant contacts you by email within 2-3 business days to confirm the appointment\nFile: 0_6\nURL: https://www.sfu.ca/students/health/contact-us/accessibility.html\nSimilarity: Question             What is the process for booking medical appoin...\nAnswer               - Appointment requests are submitted on the ap...\nFile                                                               0_6\nURL                  https://www.sfu.ca/students/health/contact-us/...\nQuestionEmbedding    [0.0155597403645515, 0.0085246097296476, 0.012...\nSimilarity                                                    0.917985\nName: 1373, dtype: object\nIndex: 1\nQuestion: How can students book appointments for medical services?\nAnswer: Students can book appointments for medical services by calling the Health & Counselling clinics on the Burnaby or Vancouver campuses, or by booking online. Appointments can be made for in-person or by phone/virtual consultations.\nFile: 0_2\nURL: https://www.sfu.ca/students/health/see-a-doctor.html\nSimilarity: Question             How can students book appointments for medical...\nAnswer               Students can book appointments for medical ser...\nFile                                                               0_2\nURL                  https://www.sfu.ca/students/health/see-a-docto...\nQuestionEmbedding    [0.0163461305201053, 0.0142456386238336, 0.004...\nSimilarity                                                    0.907841\nName: 680, dtype: object\n"}
 {"session_id": "session_30fc38c16cccf195", "User": "User>> thanks.", "Chatbot": "Bot>> You're welcome! If you need to book an appointment with a service provider at Health and Counselling Services at SFU, simply call ahead to schedule your appointment. For contacting Health & Counselling at SFU on different campuses, you can reach them at the following numbers:\n- Burnaby Campus: 778.782.4615\n- Vancouver Campus: 778.782.5200\n- Surrey Campus: 778.782.5200\nFor more support and information, please visit the following URLs:\n1. Support Groups at SFU: [SFU Health - Suicide Prevention](https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course)\n2. Graduate Student Support: [Grad Student Support Document](https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf)", "datetime": "2025-08-06T04:35:34.764629", "Query_rewrite_log": "History: do you know how to book doctor appointments?\nTo book medical appointments with doctors and nurses at SFU Health & Counselling clinics on Burnaby or Vancouver campuses, you have two options. You can either call the clinics directly or book online. Once you submit an appointment request form, a medical office assistant will contact you via email within 2-3 business days to confirm the appointment. For more information, you can visit the following URLs:\n1. Booking Medical Appointments: [SFU Health & Counselling - See a Doctor](https://www.sfu.ca/students/health/see-a-doctor.html)\n2. Contact Information: [SFU Health & Counselling - Accessibility](https://www.sfu.ca/students/health/contact-us/accessibility.html)\nUser: thanks.\nRewrite: How can I book doctor appointments at SFU Health & Counselling clinics on Burnaby or Vancouver campuses?", "retrieval_log": "Query: How can I book doctor appointments at SFU Health & Counselling clinics on Burnaby or Vancouver campuses?\nIndex: 0\nQuestion: How can I book an appointment with a service provider at Health and Counselling Services at SFU?\nAnswer: You can call ahead to book an appointment with a service provider at Health and Counselling Services at SFU.\nFile: 0_9_2_1\nURL: https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf\nSimilarity: Question             How can I book an appointment with a service p...\nAnswer               You can call ahead to book an appointment with...\nFile                                                           0_9_2_1\nURL                  https://www.sfu.ca/content/dam/sfu/students/he...\nQuestionEmbedding    [0.0098576387390494, -0.0035897952038794, -0.0...\nSimilarity                                                    0.952505\nName: 1628, dtype: object\nIndex: 1\nQuestion: How can I contact Health & Counselling at SFU on the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9_4\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course\nSimilarity: Question             How can I contact Health & Counselling at SFU ...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                             0_9_4\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [0.0065411166287958, -0.0082345027476549, -0.0...\nSimilarity                                                    0.950257\nName: 1664, dtype: object\nIndex: 2\nQuestion: How can SFU students schedule health appointments?\nAnswer: Appointments can be scheduled in-person, virtually, or online.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question             How can SFU students schedule health appointme...\nAnswer               Appointments can be scheduled in-person, virtu...\nFile                                                               0_1\nURL                  https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding    [0.0229548029601573, -0.0026596472598612, 0.00...\nSimilarity                                                    0.948646\nName: 502, dtype: object\nIndex: 3\nQuestion: Are there online booking options for appointments at SFU Health & Counselling services?\nAnswer: Yes, there are online booking options available for appointments at SFU Health & Counselling services.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question             Are there online booking options for appointme...\nAnswer               Yes, there are online booking options availabl...\nFile                                                               0_1\nURL                  https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding    [0.0058000041171908, -0.0067622773349285, 0.00...\nSimilarity                                                    0.935729\nName: 503, dtype: object\nIndex: 4\nQuestion: How can SFU students access the health and counselling services on campus?\nAnswer: SFU students can access health and counselling services on campus by visiting the student health clinics on Burnaby and Vancouver campus, booking appointments with doctors and nurses, and exploring resources and support options available. Services are provided in-person, virtually, or by phone at no cost to SFU students.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question             How can SFU students access the health and cou...\nAnswer               SFU students can access health and counselling...\nFile                                                                 0\nURL                                https://www.sfu.ca/students/health/\nQuestionEmbedding    [0.0157124418765306, -0.0066529265604913, 0.00...\nSimilarity                                                    0.935483\nName: 1737, dtype: object\nIndex: 5\nQuestion: How can I book an appointment with a case manager at SFU?\nAnswer: You can book an appointment by calling 778 782 5699 or emailing ssrr@sfu.ca.\nFile: 0_1_1_13\nURL: https://www.sfu.ca/students/studentsupport/contact-us.html\nSimilarity: Question             How can I book an appointment with a case mana...\nAnswer               You can book an appointment by calling 778 782...\nFile                                                          0_1_1_13\nURL                  https://www.sfu.ca/students/studentsupport/con...\nQuestionEmbedding    [0.0188035611063241, -0.0230826195329427, -0.0...\nSimilarity                                                    0.932388\nName: 205, dtype: object\nIndex: 6\nQuestion: What are the contact numbers for SFU Health & Counselling at the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_1_2\nURL: https://www.sfu.ca/students/health/contact-us/privacy.html\nSimilarity: Question             What are the contact numbers for SFU Health & ...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                             0_1_2\nURL                  https://www.sfu.ca/students/health/contact-us/...\nQuestionEmbedding    [0.0092400461435318, -0.0093118771910667, 0.00...\nSimilarity                                                    0.920979\nName: 373, dtype: object\nIndex: 7\nQuestion: How can students contact SFU for support at the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9\nURL: https://www.sfu.ca/students/health/graduate-students.html\nSimilarity: Question             How can students contact SFU for support at th...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                               0_9\nURL                  https://www.sfu.ca/students/health/graduate-st...\nQuestionEmbedding    [0.0143075808882713, -0.0115082720294594, -0.0...\nSimilarity                                                    0.919412\nName: 1734, dtype: object\nIndex: 8\nQuestion: Can I book appointments at the Burnaby, Vancouver, and Surrey campuses using the same phone number?\nAnswer: Yes\nFile: 0_6\nURL: https://www.sfu.ca/students/health/contact-us/accessibility.html\nSimilarity: Question             Can I book appointments at the Burnaby, Vancou...\nAnswer                                                             Yes\nFile                                                               0_6\nURL                  https://www.sfu.ca/students/health/contact-us/...\nQuestionEmbedding    [0.0030613092239946, -0.0157183595001697, 0.01...\nSimilarity                                                    0.915141\nName: 1376, dtype: object\nIndex: 9\nQuestion: How can SFU students access counselling services online?\nAnswer: - Book a Rapid Access Appointment directly with Tricia-Kay Williams\n- Appointments can be made for in person, virtually, or by phone\n- Book online with any counsellor who can then refer you to Tricia-Kay during your intake appointment\nFile: 0_3_2_6\nURL: https://www.sfu.ca/students/health/resources/identity/black-students.html\nSimilarity: Question             How can SFU students access counselling servic...\nAnswer               - Book a Rapid Access Appointment directly wit...\nFile                                                           0_3_2_6\nURL                  https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding    [0.0046018962748348, -0.0045647299848496, 0.00...\nSimilarity                                                    0.913364\nName: 780, dtype: object\n"}
+{"session_id": "f8e80b1c-30a7-4985-bd40-06069024860d", "User": "User>> i'm minoo", "Chatbot": "Bot>> It seems like the information you are looking for is not within the data provided to me. If you have a general question or need assistance with something else, feel free to ask! If you are seeking specific information related to the content provided from the SFU counselling website, please provide more details so I can better assist you.", "datetime": "2025-08-06T04:37:16.325894", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: i'm minoo\nNo Context was retrieved."}