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{"session_id": "00b75f98-c3b6-49bc-9d7d-05f1f9c9462a", "User": "User>> what services", "Chatbot": "Bot>> SFU Health & Counselling Services provides a wide range of resources and support services to students, including:\n\n1. **Health and Well-being Programs:**\n - Outreach events and programs like health peers and HI-FIVE.\n - Online training resources.\n\n2. **Support Partnerships:**\n - Coordinated support services in partnership with Student Services to ensure accessibility and cultural appropriateness.\n\n3. **Counselling Services:**\n - Group counselling sessions.\n - Access to online self-help resources.\n - The MindShift application for mental health support.\n - Specific counsellors such as Tricia Kay Williams (Black Counsellor) and Indigenous Clinical Counsellors.\n - ISC Counsellors and Elders Program Drop-in for cultural support.\n\n4. **Appointments:**\n - Bookings available with doctors, nurses, or counsellors.\n\nFor more detailed information, you can visit the following pages:\n- [Indigenous Wellness](https://www.sfu.ca/students/indigenous/wellness.html)\n- [Well-being Framework](https://www.sfu.ca/healthycampuscommunity/about/wellbeing-framework.html)", "datetime": "2025-08-06T20:10:57.086601", "Query_rewrite_log": "History: INIT_U\nINIT_B\nUser: what services\nRewrite: What services does SFU Health and Counselling provide?", "retrieval_log": "Query: What services does SFU Health and Counselling provide?\nIndex: 0\nQuestion: What resources and support services are provided by SFU Health & Counselling Services?\nAnswer: - Health and well-being outreach events and/or programs (such as health peers, HI-FIVE, online training)\n- Qualitative and program specific evaluation to understand the experiences of students in programs and their impacts\n- Support services provided in partnership with others across Student Services and the university to provide coordinated, accessible and culturally appropriate support to students\nFile: 0_3_3\nURL: https://www.sfu.ca/healthycampuscommunity/about/wellbeing-framework.html\nSimilarity: Question What resources and support services are provid...\nAnswer - Health and well-being outreach events and/or...\nFile 0_3_3\nURL https://www.sfu.ca/healthycampuscommunity/abou...\nQuestionEmbedding [0.0133959092199802, 0.0038288014475256, 0.009...\nSimilarity 0.974616\nName: 801, dtype: object\nIndex: 1\nQuestion: What other support options and counselling services are available at SFU Health and Counselling Services?\nAnswer: - Group counselling\n- Online self-help resources\n- MindShift Application\n- Black Counsellor, Tricia Kay Williams\n- Indigenous Clinical Counsellors\n- Elders Program Drop-in\n- Cultural Connections workshop\n- ISC counsellors\n- Doctor, nurse, or counsellor appointments through Health and Counselling services\nFile: 0_3_2_5\nURL: https://www.sfu.ca/students/indigenous/wellness.html\nSimilarity: Question What other support options and counselling ser...\nAnswer - Group counselling\\n- Online self-help resour...\nFile 0_3_2_5\nURL https://www.sfu.ca/students/indigenous/wellnes...\nQuestionEmbedding [0.0104496097192168, 0.0031159783247858, 0.007...\nSimilarity 0.95621\nName: 753, dtype: object\nIndex: 2\nQuestion: How can SFU students access the health and counselling services on campus?\nAnswer: SFU students can access health and counselling services on campus by visiting the student health clinics on Burnaby and Vancouver campus, booking appointments with doctors and nurses, and exploring resources and support options available. Services are provided in-person, virtually, or by phone at no cost to SFU students.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question How can SFU students access the health and cou...\nAnswer SFU students can access health and counselling...\nFile 0\nURL https://www.sfu.ca/students/health/\nQuestionEmbedding [0.0157124418765306, -0.0066529265604913, 0.00...\nSimilarity 0.949195\nName: 1737, dtype: object\nIndex: 3\nQuestion: What medical services are available to SFU students?\nAnswer: Health & Counselling operates two medical clinics located on the Burnaby and Vancouver campuses with services in-person or by phone/virtual for all students.\nFile: 0_2\nURL: https://www.sfu.ca/students/health/see-a-doctor.html\nSimilarity: Question What medical services are available to SFU stu...\nAnswer Health & Counselling operates two medical clin...\nFile 0_2\nURL https://www.sfu.ca/students/health/see-a-docto...\nQuestionEmbedding [0.0216888394206762, -0.0058976090513169, -0.0...\nSimilarity 0.940855\nName: 678, dtype: object\nIndex: 4\nQuestion: What are the contact details for Health & Counselling Services at SFU?\nAnswer: Phone: 778-782-4615\nWebsite: Click to view website >\nFile: 0_1_1_11_3\nURL: https://www.sfu.ca/students/health/faculty-staff/response-guide.html\nSimilarity: Question What are the contact details for Health & Coun...\nAnswer Phone: 778-782-4615\\nWebsite: Click to view we...\nFile 0_1_1_11_3\nURL https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding [0.0070271557196974, 0.0041900239884853, 0.002...\nSimilarity 0.936122\nName: 56, dtype: object\nIndex: 5\nQuestion: What types of counselling services are offered to SFU and FIC students?\nAnswer: Health & Counselling offers free, confidential, time-limited counselling support to all registered SFU and FIC students, from any campus. The counselling team provides initial consultation and assessment, information and referral, workshops, crisis support, safety planning, and individual and group counselling to address various concerns. Counselling services are provided by Registered Clinical Counsellors, Registered Psychologists, and their professional student-trainees. There are also specialized counselling options available.\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question What types of counselling services are offered...\nAnswer Health & Counselling offers free, confidential...\nFile 0_3_2\nURL https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding [0.0184666402637958, -0.0014249368105083, 0.00...\nSimilarity 0.934248\nName: 782, dtype: object\nIndex: 6\nQuestion: What resources does SFU offer to support mental health and well-being?\nAnswer: - A Very Happy Brain (4m)\n- All It Takes Is 10 Mindful Minutes, Andy Puddicombe (9m)\n- How Failure Cultivates Resilience\n- How Failure Cultivates Resilience, Raphael Rose (12m)\n- The Habits of Happiness, Matthieu Ricard (20m)\n- 3 Secrets of Resilient People, Lucy Hone (16m)\n- The Gift and Power of Emotional Courage, Susan David (16m)\n- Resilience & Immunity\n- Resilience & Immunity - Podcast, Dr. Halena Gazelka (18m)\nFile: 0_1_1_11_4_9\nURL: https://www.sfu.ca/human-resources/learning-development/online-learning1/well-being---resilience.html\nSimilarity: Question What resources does SFU offer to support menta...\nAnswer - A Very Happy Brain (4m)\\n- All It Takes Is 1...\nFile 0_1_1_11_4_9\nURL https://www.sfu.ca/human-resources/learning-de...\nQuestionEmbedding [0.0134119391441345, -0.0150997918099164, 0.00...\nSimilarity 0.93264\nName: 147, dtype: object\nIndex: 7\nQuestion: How does the SFU Health & Counselling Team positively influence student health and well-being?\nAnswer: - By providing services and resources\n- Offering counselling consultation appointments\n- Supporting and guiding students through various services and professionals\n- Sharing tips for good mental health practices\n- Encouraging seeking additional support when needed\n- Providing information on sexual health services\n- Offering strategies for practicing resilience in personal growth and well-being\n- Promoting self-growth, healing, and forming good habits through recommended books\n- Addressing common thinking patterns associated with anxiety and how to interrupt them\nFile: 0_10\nURL: https://olc.sfu.ca/program/sfu-health-and-counselling-services\nSimilarity: Question How does the SFU Health & Counselling Team pos...\nAnswer - By providing services and resources\\n- Offer...\nFile 0_10\nURL https://olc.sfu.ca/program/sfu-health-and-coun...\nQuestionEmbedding [0.0155847240239381, 0.0007122498354874, 0.015...\nSimilarity 0.931756\nName: 0, dtype: object\nIndex: 8\nQuestion: What medical services are available for graduate students at SFU?\nAnswer: Doctors and nurses are available for a range of medical services, advice, and care. Booking with a clinic on campus is particularly helpful if you are attending SFU from another province or country, don\u2019t have a family doctor during your time in graduate school, or commute from another location in Metro Vancouver. Medical appointments can be booked to meet in-person at Burnaby or Vancouver campus, and tele/virtual health visits are available as needed to accommodate your schedule and location.\nFile: 0_9\nURL: https://www.sfu.ca/students/health/graduate-students.html\nSimilarity: Question What medical services are available for gradua...\nAnswer Doctors and nurses are available for a range o...\nFile 0_9\nURL https://www.sfu.ca/students/health/graduate-st...\nQuestionEmbedding [0.0186712201684713, -0.0062934425659477, -0.0...\nSimilarity 0.930145\nName: 1725, dtype: object\nIndex: 9\nQuestion: How can I get more information about the counselling services offered at SFU?\nAnswer: You can contact your CAL disability advisor.\nFile: 0_3_8_9\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/experiencing-autism.html\nSimilarity: Question How can I get more information about the couns...\nAnswer You can contact your CAL disability advisor.\nFile 0_3_8_9\nURL https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding [-0.0006963061168789, 0.0003611407009884, -0.0...\nSimilarity 0.928532\nName: 1056, dtype: object\n"}
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