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1	+ {"session_id": "e330844c-091e-4fac-b924-aa6a7fef6d87", "User": "User>> booking appoint", "Chatbot": "Bot>> To book an appointment with a service provider at SFU Health & Counselling, you have a few options:\n\n- Call Ahead: You can call to schedule your appointment.\n- In-Person or Virtually: Appointments can be scheduled to take place either in-person or virtually.\n\nFor more information, you can visit the contact page here: [SFU Health & Counselling Contact Us](https://www.sfu.ca/students/health/contact-us.html). \n\nIf you have any other questions, feel free to ask!", "datetime": "2025-08-08T04:38:11.211465", "Query_rewrite_log": "History: INIT_U\nINIT_B\nUser: booking appoint\nRewrite: How do I book an appointment with Health & Counselling at SFU?", "retrieval_log": "Query: How do I book an appointment with Health & Counselling at SFU?\nIndex: 0\nQuestion: How can I book an appointment with a service provider at Health and Counselling Services at SFU?\nAnswer: You can call ahead to book an appointment with a service provider at Health and Counselling Services at SFU.\nFile: 0_9_2_1\nURL: https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf\nSimilarity: Question How can I book an appointment with a service p...\nAnswer You can call ahead to book an appointment with...\nFile 0_9_2_1\nURL https://www.sfu.ca/content/dam/sfu/students/he...\nQuestionEmbedding [0.0098576387390494, -0.0035897952038794, -0.0...\nSimilarity 0.984774\nName: 1628, dtype: object\nIndex: 1\nQuestion: How can SFU students schedule health appointments?\nAnswer: Appointments can be scheduled in-person, virtually, or online.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question How can SFU students schedule health appointme...\nAnswer Appointments can be scheduled in-person, virtu...\nFile 0_1\nURL https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding [0.0229548029601573, -0.0026596472598612, 0.00...\nSimilarity 0.951492\nName: 502, dtype: object\nIndex: 2\nQuestion: How can I book an appointment with a case manager at SFU?\nAnswer: You can book an appointment by calling 778 782 5699 or emailing ssrr@sfu.ca.\nFile: 0_1_1_13\nURL: https://www.sfu.ca/students/studentsupport/contact-us.html\nSimilarity: Question How can I book an appointment with a case mana...\nAnswer You can book an appointment by calling 778 782...\nFile 0_1_1_13\nURL https://www.sfu.ca/students/studentsupport/con...\nQuestionEmbedding [0.0188035611063241, -0.0230826195329427, -0.0...\nSimilarity 0.949767\nName: 205, dtype: object\nIndex: 3\nQuestion: Are there online booking options for appointments at SFU Health & Counselling services?\nAnswer: Yes, there are online booking options available for appointments at SFU Health & Counselling services.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question Are there online booking options for appointme...\nAnswer Yes, there are online booking options availabl...\nFile 0_1\nURL https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding [0.0058000041171908, -0.0067622773349285, 0.00...\nSimilarity 0.948151\nName: 503, dtype: object\nIndex: 4\nQuestion: How can SFU students access the health and counselling services on campus?\nAnswer: SFU students can access health and counselling services on campus by visiting the student health clinics on Burnaby and Vancouver campus, booking appointments with doctors and nurses, and exploring resources and support options available. Services are provided in-person, virtually, or by phone at no cost to SFU students.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question How can SFU students access the health and cou...\nAnswer SFU students can access health and counselling...\nFile 0\nURL https://www.sfu.ca/students/health/\nQuestionEmbedding [0.0157124418765306, -0.0066529265604913, 0.00...\nSimilarity 0.94217\nName: 1737, dtype: object\nIndex: 5\nQuestion: What are the contact details for Health & Counselling Services at SFU?\nAnswer: Phone: 778-782-4615\nWebsite: Click to view website >\nFile: 0_1_1_11_3\nURL: https://www.sfu.ca/students/health/faculty-staff/response-guide.html\nSimilarity: Question What are the contact details for Health & Coun...\nAnswer Phone: 778-782-4615\\nWebsite: Click to view we...\nFile 0_1_1_11_3\nURL https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding [0.0070271557196974, 0.0041900239884853, 0.002...\nSimilarity 0.935318\nName: 56, dtype: object\nIndex: 6\nQuestion: How can I contact Health & Counselling at SFU on the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9_4\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course\nSimilarity: Question How can I contact Health & Counselling at SFU ...\nAnswer Burnaby campus: 778.782.4615\\nVancouver campus...\nFile 0_9_4\nURL https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding [0.0065411166287958, -0.0082345027476549, -0.0...\nSimilarity 0.933875\nName: 1664, dtype: object\nIndex: 7\nQuestion: How can SFU students access counselling services online?\nAnswer: - Book a Rapid Access Appointment directly with Tricia-Kay Williams\n- Appointments can be made for in person, virtually, or by phone\n- Book online with any counsellor who can then refer you to Tricia-Kay during your intake appointment\nFile: 0_3_2_6\nURL: https://www.sfu.ca/students/health/resources/identity/black-students.html\nSimilarity: Question How can SFU students access counselling servic...\nAnswer - Book a Rapid Access Appointment directly wit...\nFile 0_3_2_6\nURL https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding [0.0046018962748348, -0.0045647299848496, 0.00...\nSimilarity 0.930054\nName: 780, dtype: object\nIndex: 8\nQuestion: How can I get more information about the counselling services offered at SFU?\nAnswer: You can contact your CAL disability advisor.\nFile: 0_3_8_9\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/experiencing-autism.html\nSimilarity: Question How can I get more information about the couns...\nAnswer You can contact your CAL disability advisor.\nFile 0_3_8_9\nURL https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding [-0.0006963061168789, 0.0003611407009884, -0.0...\nSimilarity 0.928365\nName: 1056, dtype: object\nIndex: 9\nQuestion: How can I book an appointment for counselling support at Health & Counselling?\nAnswer: You can book appointments online or call the front desk.\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question How can I book an appointment for counselling ...\nAnswer You can book appointments online or call the f...\nFile 0_3_2\nURL https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding [0.0041561746038496, 0.0079777557402849, 0.024...\nSimilarity 0.927932\nName: 781, dtype: object\n"}
2	+ {"session_id": "e330844c-091e-4fac-b924-aa6a7fef6d87", "User": "User>> srth", "Chatbot": "Bot>> Could you please provide more details or clarify what you mean by \"srth\"?", "datetime": "2025-08-08T04:38:19.664833", "Query_rewrite_log": "History: booking appoint\nTo book an appointment with a service provider at SFU Health & Counselling, you have a few options:\n\n- Call Ahead: You can call to schedule your appointment.\n- In-Person or Virtually: Appointments can be scheduled to take place either in-person or virtually.\n\nFor more information, you can visit the contact page here: [SFU Health & Counselling Contact Us](https://www.sfu.ca/students/health/contact-us.html). \n\nIf you have any other questions, feel free to ask!\nUser: srth\nRewrite: [srth]", "retrieval_log": "Query: [srth]\nNo Context was retrieved."}