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{"session_id": "51b1e7af-8197-48f4-90ac-5f1b6ef7e1f0", "User": "User>> Hey chatbot!", "Chatbot": "Bot>> Hello! How can I assist you today?", "datetime": "2025-08-06T04:43:04.128028", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: Hey chatbot!\nNo Context was retrieved."}
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{"session_id": "51b1e7af-8197-48f4-90ac-5f1b6ef7e1f0", "User": "User>> I want to book a counselling appointment for myself.", "Chatbot": "Bot>> Based on the information provided, you can book a counselling appointment at Health & Counselling by booking online or calling the front desk. Unfortunately, consultations are not available for booking. For more details, you can visit the following URLs: \n1. Book appointments for counselling support: [Counselling Services - SFU Health & Counselling](https://www.sfu.ca/students/health/support-resources/counselling-services.html)\n2. Information on vaccines and travel health: [Vaccines and Travel Health - SFU Health & Counselling](https://www.sfu.ca/students/health/see-a-doctor/vaccines-and-travel-health.html)", "datetime": "2025-08-06T04:43:22.609817", "Query_rewrite_log": "History: Hey chatbot!\nHello! How can I assist you today?\nUser: I want to book a counselling appointment for myself.\nRewrite: Can you help me book a counselling appointment for myself?", "retrieval_log": "Query: Can you help me book a counselling appointment for myself?\nIndex: 0\nQuestion: Can I book an appointment for a consultation at Health & Counselling?\nAnswer: No, Health & Counselling is not taking appointments for consultations.\nFile: 0_2_1\nURL: https://www.sfu.ca/students/health/see-a-doctor/vaccines-and-travel-health.html\nSimilarity: Question Can I book an appointment for a consultation a...\nAnswer No, Health & Counselling is not taking appoint...\nFile 0_2_1\nURL https://www.sfu.ca/students/health/see-a-docto...\nQuestionEmbedding [0.0023677195422351, 0.0040712221525609, 0.018...\nSimilarity 0.929775\nName: 544, dtype: object\nIndex: 1\nQuestion: How can I book an appointment for counselling support at Health & Counselling?\nAnswer: You can book appointments online or call the front desk.\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question How can I book an appointment for counselling ...\nAnswer You can book appointments online or call the f...\nFile 0_3_2\nURL https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding [0.0041561746038496, 0.0079777557402849, 0.024...\nSimilarity 0.927529\nName: 781, dtype: object\nIndex: 2\nQuestion: How can I register for group counselling sessions?\nAnswer: - Browse our list of options and register\n- Self-refer\n- Drop in to get connected\nFile: 0_3_8\nURL: https://www.sfu.ca/students/health/get-support/support-groups/virtual-programs-tags/all-groups.html\nSimilarity: Question How can I register for group counselling sessi...\nAnswer - Browse our list of options and register\\n- S...\nFile 0_3_8\nURL https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding [-0.0106528680771589, -0.0052633793093264, 0.0...\nSimilarity 0.901225\nName: 1060, dtype: object\n"}
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{"session_id": "51b1e7af-8197-48f4-90ac-5f1b6ef7e1f0", "User": "User>> what type of services are offered?", "Chatbot": "Bot>> At Health & Counselling, various specialized counselling support options are available, including Single Session Counselling Follow-up, Short-Term Counselling, Group-based programs, My SSP service, and Community resources. Additionally, you can access on-demand workshops and outreach opportunities and request one for your faculty, department, unit, or team. For more information, please visit the following URLs:\n1. Specialized counselling support options: [Counselling Services - SFU Health & Counselling](https://www.sfu.ca/students/health/support-resources/counselling-services.html)\n2. Workshops and outreach opportunities: [Faculty & Staff Resources - SFU Health & Counselling](https://www.sfu.ca/students/health/faculty-staff/faculty-staff-resources.html)", "datetime": "2025-08-06T04:43:44.204669", "Query_rewrite_log": "History: I want to book a counselling appointment for myself.\nBased on the information provided, you can book a counselling appointment at Health & Counselling by booking online or calling the front desk. Unfortunately, consultations are not available for booking. For more details, you can visit the following URLs: \n1. Book appointments for counselling support: [Counselling Services - SFU Health & Counselling](https://www.sfu.ca/students/health/support-resources/counselling-services.html)\n2. Information on vaccines and travel health: [Vaccines and Travel Health - SFU Health & Counselling](https://www.sfu.ca/students/health/see-a-doctor/vaccines-and-travel-health.html)\nUser: what type of services are offered?\nRewrite: What services are offered at Health & Counselling?", "retrieval_log": "Query: What services are offered at Health & Counselling?\nIndex: 0\nQuestion: What specialized counselling support options are available at Health & Counselling?\nAnswer: - Single Session Counselling Follow-up\n- Short-Term Counselling\n- Group-based programs\n- My SSP service\n- Community resources\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question What specialized counselling support options a...\nAnswer - Single Session Counselling Follow-up\\n- Shor...\nFile 0_3_2\nURL https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding [-0.0018233463633805, 0.0203646477311849, 0.04...\nSimilarity 0.939921\nName: 786, dtype: object\nIndex: 1\nQuestion: What workshops and outreach opportunities are available through Health and Counselling Services?\nAnswer: - View available on-demand workshops and outreach opportunities\n- Request one for your faculty, department, unit or team\nFile: 0_1_1_11_2\nURL: https://www.sfu.ca/students/health/faculty-staff/faculty-staff-resources.html\nSimilarity: Question What workshops and outreach opportunities are ...\nAnswer - View available on-demand workshops and outre...\nFile 0_1_1_11_2\nURL https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding [0.0022635217756032, 0.0069864625111222, 0.018...\nSimilarity 0.929648\nName: 34, dtype: object\nIndex: 2\nQuestion: What resources and support services are provided by SFU Health & Counselling Services?\nAnswer: - Health and well-being outreach events and/or programs (such as health peers, HI-FIVE, online training)\n- Qualitative and program specific evaluation to understand the experiences of students in programs and their impacts\n- Support services provided in partnership with others across Student Services and the university to provide coordinated, accessible and culturally appropriate support to students\nFile: 0_3_3\nURL: https://www.sfu.ca/healthycampuscommunity/about/wellbeing-framework.html\nSimilarity: Question What resources and support services are provid...\nAnswer - Health and well-being outreach events and/or...\nFile 0_3_3\nURL https://www.sfu.ca/healthycampuscommunity/abou...\nQuestionEmbedding [0.0133959092199802, 0.0038288014475256, 0.009...\nSimilarity 0.918177\nName: 801, dtype: object\nIndex: 3\nQuestion: Can I book an appointment for a consultation at Health & Counselling?\nAnswer: No, Health & Counselling is not taking appointments for consultations.\nFile: 0_2_1\nURL: https://www.sfu.ca/students/health/see-a-doctor/vaccines-and-travel-health.html\nSimilarity: Question Can I book an appointment for a consultation a...\nAnswer No, Health & Counselling is not taking appoint...\nFile 0_2_1\nURL https://www.sfu.ca/students/health/see-a-docto...\nQuestionEmbedding [0.0023677195422351, 0.0040712221525609, 0.018...\nSimilarity 0.915124\nName: 544, dtype: object\nIndex: 4\nQuestion: How can I book an appointment for counselling support at Health & Counselling?\nAnswer: You can book appointments online or call the front desk.\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question How can I book an appointment for counselling ...\nAnswer You can book appointments online or call the f...\nFile 0_3_2\nURL https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding [0.0041561746038496, 0.0079777557402849, 0.024...\nSimilarity 0.914812\nName: 781, dtype: object\nIndex: 5\nQuestion: What types of support options are available for international students at Health & Counselling?\nAnswer: - Individual support\n- Group support\n- Transition Case Manager support\nFile: 0_9_2\nURL: https://www.sfu.ca/students/health/resources/identity/SupportForInternationalStudents.html#tcm\nSimilarity: Question What types of support options are available fo...\nAnswer - Individual support\\n- Group support\\n- Trans...\nFile 0_9_2\nURL https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding [0.0098131550475955, 0.0212607197463512, 0.037...\nSimilarity 0.903603\nName: 1639, dtype: object\nIndex: 6\nQuestion: How can I see a doctor or nurse at Health & Counselling clinics?\nAnswer: You can book with your own General Practitioner, Psychologist, or Psychiatrist\nYou can book with a doctor at Health & Counselling clinic.\nFile: 0_1_4\nURL: https://www.sfu.ca/students/health/resources/identity/disabled-neurodivergent.html\nSimilarity: Question How can I see a doctor or nurse at Health & Co...\nAnswer You can book with your own General Practitione...\nFile 0_1_4\nURL https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding [-0.0132721941918134, 0.0050840266048908, 0.01...\nSimilarity 0.903329\nName: 495, dtype: object\nIndex: 7\nQuestion: What other support options and counselling services are available at SFU Health and Counselling Services?\nAnswer: - Group counselling\n- Online self-help resources\n- MindShift Application\n- Black Counsellor, Tricia Kay Williams\n- Indigenous Clinical Counsellors\n- Elders Program Drop-in\n- Cultural Connections workshop\n- ISC counsellors\n- Doctor, nurse, or counsellor appointments through Health and Counselling services\nFile: 0_3_2_5\nURL: https://www.sfu.ca/students/indigenous/wellness.html\nSimilarity: Question What other support options and counselling ser...\nAnswer - Group counselling\\n- Online self-help resour...\nFile 0_3_2_5\nURL https://www.sfu.ca/students/indigenous/wellnes...\nQuestionEmbedding [0.0104496097192168, 0.0031159783247858, 0.007...\nSimilarity 0.900827\nName: 753, dtype: object\n"}
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{"session_id": "42d95b32-047f-420e-a026-5ed2af8e6d74", "User": "User>> hey there", "Chatbot": "Bot>> Hello! It seems like your query is a bit vague. If you have any specific questions or need information on a particular topic, please let me know so I can assist you better.", "datetime": "2025-08-06T04:44:45.602971", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: hey there\nNo Context was retrieved."}
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{"session_id": "42d95b32-047f-420e-a026-5ed2af8e6d74", "User": "User>> how to book doctor", "Chatbot": "Bot>> To book a medical appointment with a doctor or nurse at SFU, you can submit an appointment request form online. The medical office assistant will contact you via email within 2-3 business days to confirm the appointment. Alternatively, you can book appointments for medical services by calling the Health & Counselling clinics on the Burnaby or Vancouver campuses, or by booking online for in-person or phone/virtual consultations. For more information, you can visit the SFU Health & Counselling website at the following URLs: [Book Doctor Appointments](https://www.sfu.ca/students/health/see-a-doctor.html) and [Contact Us for Accessibility](https://www.sfu.ca/students/health/contact-us/accessibility.html).", "datetime": "2025-08-06T04:45:01.963043", "Query_rewrite_log": "History: hey there\nHello! It seems like your query is a bit vague. If you have any specific questions or need information on a particular topic, please let me know so I can assist you better.\nUser: how to book doctor\nRewrite: How can I book a doctor?", "retrieval_log": "Query: How can I book a doctor?\nIndex: 0\nQuestion: What is the process for booking medical appointments with doctors and nurses?\nAnswer: - Appointment requests are submitted on the appointment request form\n- Medical office assistant contacts you by email within 2-3 business days to confirm the appointment\nFile: 0_6\nURL: https://www.sfu.ca/students/health/contact-us/accessibility.html\nSimilarity: Question What is the process for booking medical appoin...\nAnswer - Appointment requests are submitted on the ap...\nFile 0_6\nURL https://www.sfu.ca/students/health/contact-us/...\nQuestionEmbedding [0.0155597403645515, 0.0085246097296476, 0.012...\nSimilarity 0.924584\nName: 1373, dtype: object\nIndex: 1\nQuestion: How can students book appointments for medical services?\nAnswer: Students can book appointments for medical services by calling the Health & Counselling clinics on the Burnaby or Vancouver campuses, or by booking online. Appointments can be made for in-person or by phone/virtual consultations.\nFile: 0_2\nURL: https://www.sfu.ca/students/health/see-a-doctor.html\nSimilarity: Question How can students book appointments for medical...\nAnswer Students can book appointments for medical ser...\nFile 0_2\nURL https://www.sfu.ca/students/health/see-a-docto...\nQuestionEmbedding [0.0163461305201053, 0.0142456386238336, 0.004...\nSimilarity 0.916924\nName: 680, dtype: object\nIndex: 2\nQuestion: How can I book an appointment online with some care providers?\nAnswer: You can book an appointment online with some care providers through the online booking system being set up by Health & Counselling.\nFile: 0_6\nURL: https://www.sfu.ca/students/health/contact-us/accessibility.html\nSimilarity: Question How can I book an appointment online with some...\nAnswer You can book an appointment online with some c...\nFile 0_6\nURL https://www.sfu.ca/students/health/contact-us/...\nQuestionEmbedding [0.0170711632817983, -0.0033276828471571, 0.00...\nSimilarity 0.916858\nName: 1372, dtype: object\nIndex: 3\nQuestion: How can students book appointments with doctors and nurses on campus?\nAnswer: By appointment, through the student health clinics on Burnaby and Vancouver campus.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question How can students book appointments with doctor...\nAnswer By appointment, through the student health cli...\nFile 0\nURL https://www.sfu.ca/students/health/\nQuestionEmbedding [0.0101356282830238, -0.0017162457806989, 0.00...\nSimilarity 0.90045\nName: 1739, dtype: object\n"}
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{"session_id": "1d46df82-4e86-4995-a93f-902ccfade478", "User": "User>> thanks.", "Chatbot": "Bot>> You're welcome! If you have any more specific questions or need further assistance, feel free to ask.", "datetime": "2025-08-06T04:45:35.747944", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: thanks.\nNo Context was retrieved."}
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{"session_id": "7370f0d8-3fcb-4c10-b6cc-d4218f848621", "User": "User>> what?", "Chatbot": "Bot>> I'm sorry, but I couldn't find any specific information related to your query in the data provided. Can you please provide more details or be more specific about what you are looking for? Feel free to ask a general question, and I'll do my best to assist you.", "datetime": "2025-08-06T04:50:54.631731", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: what?\nNo Context was retrieved."}
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