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data/train_20250808_034201.json

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 {"session_id": "7a358091-2eca-41ab-8396-d7b45dfac515", "User": "User>> Hey", "Chatbot": "Bot>> Hello! How can I assist you today? If you have questions about SFU's health and counselling services, here are some quick points:\n\n1. **Access to Services**: \n   - SFU students can visit health clinics on the Burnaby and Vancouver campuses.\n   - Appointments with doctors and nurses can be made for in-person, virtual, or phone consultations at no cost.\n\n2. **Resources and Support**:\n   - SFU offers health and well-being outreach events and programs, such as health peers and HI-FIVE.\n   - There are also evaluations to understand the student experience and provide coordinated, culturally appropriate support.\n\nFor more details, you can visit [SFU Health & Counselling](https://www.sfu.ca/students/health/) or check out their [Wellbeing Framework](https://www.sfu.ca/healthycampuscommunity/about/wellbeing-framework.html).\n\nFeel free to ask if you need more information!", "datetime": "2025-08-08T03:43:00.567252", "Query_rewrite_log": "History: INIT_U\nINIT_B\nUser: Hey\nRewrite: Hello! How can I assist you with SFU health and counselling services today?", "retrieval_log": "Query: Hello! How can I assist you with SFU health and counselling services today?\nIndex: 0\nQuestion: How can SFU students access the health and counselling services on campus?\nAnswer: SFU students can access health and counselling services on campus by visiting the student health clinics on Burnaby and Vancouver campus, booking appointments with doctors and nurses, and exploring resources and support options available. Services are provided in-person, virtually, or by phone at no cost to SFU students.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question             How can SFU students access the health and cou...\nAnswer               SFU students can access health and counselling...\nFile                                                                 0\nURL                                https://www.sfu.ca/students/health/\nQuestionEmbedding    [0.0157124418765306, -0.0066529265604913, 0.00...\nSimilarity                                                    0.925531\nName: 1737, dtype: object\nIndex: 1\nQuestion: What resources and support services are provided by SFU Health & Counselling Services?\nAnswer: - Health and well-being outreach events and/or programs (such as health peers, HI-FIVE, online training)\n- Qualitative and program specific evaluation to understand the experiences of students in programs and their impacts\n- Support services provided in partnership with others across Student Services and the university to provide coordinated, accessible and culturally appropriate support to students\nFile: 0_3_3\nURL: https://www.sfu.ca/healthycampuscommunity/about/wellbeing-framework.html\nSimilarity: Question             What resources and support services are provid...\nAnswer               - Health and well-being outreach events and/or...\nFile                                                             0_3_3\nURL                  https://www.sfu.ca/healthycampuscommunity/abou...\nQuestionEmbedding    [0.0133959092199802, 0.0038288014475256, 0.009...\nSimilarity                                                    0.917678\nName: 801, dtype: object\nIndex: 2\nQuestion: How can I book an appointment with a service provider at Health and Counselling Services at SFU?\nAnswer: You can call ahead to book an appointment with a service provider at Health and Counselling Services at SFU.\nFile: 0_9_2_1\nURL: https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf\nSimilarity: Question             How can I book an appointment with a service p...\nAnswer               You can call ahead to book an appointment with...\nFile                                                           0_9_2_1\nURL                  https://www.sfu.ca/content/dam/sfu/students/he...\nQuestionEmbedding    [0.0098576387390494, -0.0035897952038794, -0.0...\nSimilarity                                                    0.913344\nName: 1628, dtype: object\nIndex: 3\nQuestion: How can SFU faculty and staff access health and well-being resources and support services?\nAnswer: - Call 1.844.451.9700 for a staff/faculty consultation\n- Contact SFU Health and Counselling Services during office hours\n- View available on-demand workshops and outreach opportunities\n- Explore health and well-being resources and support services for SFU faculty and staff\n- Burnaby campus: 778.782.4615\n- Vancouver campus: 778.782.5200\n- Surrey campus: 778.782.5200\nFile: 0_1_1_11_2\nURL: https://www.sfu.ca/students/health/faculty-staff/faculty-staff-resources.html\nSimilarity: Question             How can SFU faculty and staff access health an...\nAnswer               - Call 1.844.451.9700 for a staff/faculty cons...\nFile                                                        0_1_1_11_2\nURL                  https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding    [0.0155846159905195, -0.0114623606204986, -0.0...\nSimilarity                                                     0.91243\nName: 35, dtype: object\nIndex: 4\nQuestion: How can SFU students access counselling services online?\nAnswer: - Book a Rapid Access Appointment directly with Tricia-Kay Williams\n- Appointments can be made for in person, virtually, or by phone\n- Book online with any counsellor who can then refer you to Tricia-Kay during your intake appointment\nFile: 0_3_2_6\nURL: https://www.sfu.ca/students/health/resources/identity/black-students.html\nSimilarity: Question             How can SFU students access counselling servic...\nAnswer               - Book a Rapid Access Appointment directly wit...\nFile                                                           0_3_2_6\nURL                  https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding    [0.0046018962748348, -0.0045647299848496, 0.00...\nSimilarity                                                    0.910357\nName: 780, dtype: object\nIndex: 5\nQuestion: What other support options and counselling services are available at SFU Health and Counselling Services?\nAnswer: - Group counselling\n- Online self-help resources\n- MindShift Application\n- Black Counsellor, Tricia Kay Williams\n- Indigenous Clinical Counsellors\n- Elders Program Drop-in\n- Cultural Connections workshop\n- ISC counsellors\n- Doctor, nurse, or counsellor appointments through Health and Counselling services\nFile: 0_3_2_5\nURL: https://www.sfu.ca/students/indigenous/wellness.html\nSimilarity: Question             What other support options and counselling ser...\nAnswer               - Group counselling\\n- Online self-help resour...\nFile                                                           0_3_2_5\nURL                  https://www.sfu.ca/students/indigenous/wellnes...\nQuestionEmbedding    [0.0104496097192168, 0.0031159783247858, 0.007...\nSimilarity                                                    0.909189\nName: 753, dtype: object\nIndex: 6\nQuestion: How can I get more information about the counselling services offered at SFU?\nAnswer: You can contact your CAL disability advisor.\nFile: 0_3_8_9\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/experiencing-autism.html\nSimilarity: Question             How can I get more information about the couns...\nAnswer                    You can contact your CAL disability advisor.\nFile                                                           0_3_8_9\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [-0.0006963061168789, 0.0003611407009884, -0.0...\nSimilarity                                                    0.908256\nName: 1056, dtype: object\nIndex: 7\nQuestion: What are the contact details for Health & Counselling Services at SFU?\nAnswer: Phone: 778-782-4615\nWebsite: Click to view website >\nFile: 0_1_1_11_3\nURL: https://www.sfu.ca/students/health/faculty-staff/response-guide.html\nSimilarity: Question             What are the contact details for Health & Coun...\nAnswer               Phone: 778-782-4615\\nWebsite: Click to view we...\nFile                                                        0_1_1_11_3\nURL                  https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding    [0.0070271557196974, 0.0041900239884853, 0.002...\nSimilarity                                                    0.907128\nName: 56, dtype: object\nIndex: 8\nQuestion: How can I contact Health & Counselling at SFU on the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9_4\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course\nSimilarity: Question             How can I contact Health & Counselling at SFU ...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                             0_9_4\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [0.0065411166287958, -0.0082345027476549, -0.0...\nSimilarity                                                    0.907089\nName: 1664, dtype: object\nIndex: 9\nQuestion: How can I access free, confidential counselling support as an SFU student?\nAnswer: - Through the My SSP app\n- Contact the front desk during operating hours at 778-782-4615\n- Call the Crisis Centre in BC or Canada 24/7/365\n- Call the crisis line at 1-800-784-2433 (1-800-SUICIDE)\n- Contact the Crisis Centre at Burnaby campus: 778.782.4615, Vancouver campus: 778.782.5200, Surrey campus: 778.782.5200\nFile: 0_3_4\nURL: https://www.sfu.ca/students/health/get-support/talk-now.html\nSimilarity: Question             How can I access free, confidential counsellin...\nAnswer               - Through the My SSP app\\n- Contact the front ...\nFile                                                             0_3_4\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [0.0128788892179727, -0.0129730924963951, 0.00...\nSimilarity                                                    0.902647\nName: 803, dtype: object\n"}
+{"session_id": "7a358091-2eca-41ab-8396-d7b45dfac515", "User": "User>> how to book appointment?", "Chatbot": "Bot>> To book an appointment with SFU Health and Counselling Services, you can:\n\n1. **Call Ahead**: Simply call their number to schedule an appointment with a service provider.\n\n2. **Contact for Case Management**:\n   - Phone: 778 782 5699\n   - Email: ssrr@sfu.ca\n\nFor further information, you can visit their contact page at [SFU Student Support](https://www.sfu.ca/students/studentsupport/contact-us.html).\n\nIf you have more questions or need assistance, feel free to ask!", "datetime": "2025-08-08T03:45:44.992459", "Query_rewrite_log": "History: Hey\nHello! How can I assist you today? If you have questions about SFU's health and counselling services, here are some quick points:\n\n1. **Access to Services**: \n   - SFU students can visit health clinics on the Burnaby and Vancouver campuses.\n   - Appointments with doctors and nurses can be made for in-person, virtual, or phone consultations at no cost.\n\n2. **Resources and Support**:\n   - SFU offers health and well-being outreach events and programs, such as health peers and HI-FIVE.\n   - There are also evaluations to understand the student experience and provide coordinated, culturally appropriate support.\n\nFor more details, you can visit [SFU Health & Counselling](https://www.sfu.ca/students/health/) or check out their [Wellbeing Framework](https://www.sfu.ca/healthycampuscommunity/about/wellbeing-framework.html).\n\nFeel free to ask if you need more information!\nUser: how to book appointment?\nRewrite: How do I book an appointment with SFU Health and Counselling Services?", "retrieval_log": "Query: How do I book an appointment with SFU Health and Counselling Services?\nIndex: 0\nQuestion: How can I book an appointment with a service provider at Health and Counselling Services at SFU?\nAnswer: You can call ahead to book an appointment with a service provider at Health and Counselling Services at SFU.\nFile: 0_9_2_1\nURL: https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf\nSimilarity: Question             How can I book an appointment with a service p...\nAnswer               You can call ahead to book an appointment with...\nFile                                                           0_9_2_1\nURL                  https://www.sfu.ca/content/dam/sfu/students/he...\nQuestionEmbedding    [0.0098576387390494, -0.0035897952038794, -0.0...\nSimilarity                                                    0.982285\nName: 1628, dtype: object\nIndex: 1\nQuestion: How can I book an appointment with a case manager at SFU?\nAnswer: You can book an appointment by calling 778 782 5699 or emailing ssrr@sfu.ca.\nFile: 0_1_1_13\nURL: https://www.sfu.ca/students/studentsupport/contact-us.html\nSimilarity: Question             How can I book an appointment with a case mana...\nAnswer               You can book an appointment by calling 778 782...\nFile                                                          0_1_1_13\nURL                  https://www.sfu.ca/students/studentsupport/con...\nQuestionEmbedding    [0.0188035611063241, -0.0230826195329427, -0.0...\nSimilarity                                                    0.949911\nName: 205, dtype: object\nIndex: 2\nQuestion: How can SFU students schedule health appointments?\nAnswer: Appointments can be scheduled in-person, virtually, or online.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question             How can SFU students schedule health appointme...\nAnswer               Appointments can be scheduled in-person, virtu...\nFile                                                               0_1\nURL                  https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding    [0.0229548029601573, -0.0026596472598612, 0.00...\nSimilarity                                                    0.949439\nName: 502, dtype: object\nIndex: 3\nQuestion: Are there online booking options for appointments at SFU Health & Counselling services?\nAnswer: Yes, there are online booking options available for appointments at SFU Health & Counselling services.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question             Are there online booking options for appointme...\nAnswer               Yes, there are online booking options availabl...\nFile                                                               0_1\nURL                  https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding    [0.0058000041171908, -0.0067622773349285, 0.00...\nSimilarity                                                    0.948383\nName: 503, dtype: object\nIndex: 4\nQuestion: How can SFU students access the health and counselling services on campus?\nAnswer: SFU students can access health and counselling services on campus by visiting the student health clinics on Burnaby and Vancouver campus, booking appointments with doctors and nurses, and exploring resources and support options available. Services are provided in-person, virtually, or by phone at no cost to SFU students.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question             How can SFU students access the health and cou...\nAnswer               SFU students can access health and counselling...\nFile                                                                 0\nURL                                https://www.sfu.ca/students/health/\nQuestionEmbedding    [0.0157124418765306, -0.0066529265604913, 0.00...\nSimilarity                                                     0.94527\nName: 1737, dtype: object\nIndex: 5\nQuestion: How can SFU students access counselling services online?\nAnswer: - Book a Rapid Access Appointment directly with Tricia-Kay Williams\n- Appointments can be made for in person, virtually, or by phone\n- Book online with any counsellor who can then refer you to Tricia-Kay during your intake appointment\nFile: 0_3_2_6\nURL: https://www.sfu.ca/students/health/resources/identity/black-students.html\nSimilarity: Question             How can SFU students access counselling servic...\nAnswer               - Book a Rapid Access Appointment directly wit...\nFile                                                           0_3_2_6\nURL                  https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding    [0.0046018962748348, -0.0045647299848496, 0.00...\nSimilarity                                                     0.93465\nName: 780, dtype: object\nIndex: 6\nQuestion: What are the contact details for Health & Counselling Services at SFU?\nAnswer: Phone: 778-782-4615\nWebsite: Click to view website >\nFile: 0_1_1_11_3\nURL: https://www.sfu.ca/students/health/faculty-staff/response-guide.html\nSimilarity: Question             What are the contact details for Health & Coun...\nAnswer               Phone: 778-782-4615\\nWebsite: Click to view we...\nFile                                                        0_1_1_11_3\nURL                  https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding    [0.0070271557196974, 0.0041900239884853, 0.002...\nSimilarity                                                     0.92978\nName: 56, dtype: object\nIndex: 7\nQuestion: How can I contact Health & Counselling at SFU on the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9_4\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course\nSimilarity: Question             How can I contact Health & Counselling at SFU ...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                             0_9_4\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [0.0065411166287958, -0.0082345027476549, -0.0...\nSimilarity                                                    0.929269\nName: 1664, dtype: object\nIndex: 8\nQuestion: How can I get more information about the counselling services offered at SFU?\nAnswer: You can contact your CAL disability advisor.\nFile: 0_3_8_9\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/experiencing-autism.html\nSimilarity: Question             How can I get more information about the couns...\nAnswer                    You can contact your CAL disability advisor.\nFile                                                           0_3_8_9\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [-0.0006963061168789, 0.0003611407009884, -0.0...\nSimilarity                                                    0.927718\nName: 1056, dtype: object\nIndex: 9\nQuestion: How can I book an appointment for counselling support at Health & Counselling?\nAnswer: You can book appointments online or call the front desk.\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question             How can I book an appointment for counselling ...\nAnswer               You can book appointments online or call the f...\nFile                                                             0_3_2\nURL                  https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding    [0.0041561746038496, 0.0079777557402849, 0.024...\nSimilarity                                                    0.927146\nName: 781, dtype: object\n"}