| -- Mean CSAT score | |
| -- Mean 1-5 score of responses received in the month. | |
| SELECT strftime(created_at, '%Y-%m') AS month, avg(score) AS value FROM support.csat_response WHERE created_at >= TIMESTAMP '2023-10-01' AND created_at < TIMESTAMP '2026-10-01' GROUP BY 1 ORDER BY 1 | |