{"input": "How do I locate my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I still have not received my new card, I ordered over a week ago.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I ordered a card but it has not arrived. Help please!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Is there a way to know when my card will arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "My card has not arrived yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "When will I get my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Do you know if there is a tracking number for the new card you sent me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "i have not received my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "still waiting on that card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Is it normal to have to wait over a week for my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "How do I track my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "How long does a card delivery take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I still don't have my card after 2 weeks.  What should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "still waiting on my new card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I am still waiting for my card after 1 week.  Is this ok?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I've been waiting longer than expected for my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Why hasn't my card been delivered?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Where is my new card? I have been waiting a week!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "My card still hasn't arrived after 2 weeks. Is it lost?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I did not get my card yet, is it lost?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Status of the card I ordered.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "How long should my new card take to arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "My card has not arrived yet, where is it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "What is the tracking number for my card that was mailed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I think something went wrong with my card delivery as I haven't received it yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I'm still waiting for delivery of my new card, why is it taking so long?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I ordered a card a week ago, and it's still not here. What do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "i want to track the card you sent", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "My card hasn't arrived yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I was expecting my new card and am wondering why I haven't received it yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "How do I know when my card will arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I'm still waiting on my card to be delivered.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Does the card you sent have a way to track to it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I ordered a card and I still haven't received it. It's been two weeks. What can I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Is there tracking info available?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "What is the tracking number for the card you sent?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Where is the tracking number for the card you sent me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_arrival"]}]}, "schema": []}
{"input": "Why won't my card show up on the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I would like to reactivate my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Where do I link the new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I have received my card, can you help me put it in the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I link a card that I already have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I received my new card, but I don't see it in the app anywhere.  What do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I re-add a card to the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I add the card to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Can I put my old card back into the system? I just found it/", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I have one of your cards already, how do I link it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I link a new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Can I link an existing card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I link one your card if I have one already?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I add a card to the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Can I link my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Hello, I found the card I misplaced and I need to reactive it, how do I do that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Can you tell me how to link one of your cards that I already have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I view the card I received in the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Where on the website do I go to link my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I found my card, can I add it to the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I link to my credit card with you?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I've received my card so now I need to know how to sync it to the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I found my card, I would like to reactivate it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I link this new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Can I reactivate my lost card that I found this morning in my jacket pocket?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "how do I link an already existing card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "The app doesn't show the card I received.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "how do I link a card I already have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I would like to link my card. How do I do it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Can you please show me where I can find the location to link my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Where do I go if I want to link my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Is there a way to make my old card usable with the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Can I reactivate a card I thought I lost?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I link my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Where do I need to go in the app to enter my card info?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I already have one of your cards, how do I link them?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "How do I link my replacement card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "Can I link another card to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_linking"]}]}, "schema": []}
{"input": "I need to know your exchange rates.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What exchange rates do you offer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "How did you come up with your exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Where do you guys acquire your exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "How do I find the exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What are your international exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "How often do your exchange rates change", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Please advise what is the exchange rate", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "How are exchange rates calculated?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "what are exchange rates based on", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "what are exchange rates", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What are the most current exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Can you explain your exchange rate policy to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Is it a good time to exchange?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What is the exchange rate like on this app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Do you have a list of exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Can you tell me where you get your exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Will I get a curreng foreign exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What currencies is an exchange rate calculated in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Where do you get your exchange rates from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What is the base of the exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What exchange rate do you use?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "The exchange rates are?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What do you base your exchange rates on?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What foreign exchange rate will you use?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "How much will I get with the exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "The exchange rate would be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What is the exchange rate like?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "How do your exchange rates work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "what is the exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Where did your guys exchange rates come from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "How are you determining your exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "I'm trying to figure out the current exchange rate.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "From where are you getting your exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "Can you tell me the foreign exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "why do your exchange rates change", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What kind of foreign exchange rate will I get when I exchange my money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What is my foreign exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "when does the rate get determined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "What is the current exchange rate for me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_rate"]}]}, "schema": []}
{"input": "I purchased something in a foreign currency but the rate applied is wrong", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I made a currency exchange and think I was charged more than I should of been.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "the card payment exchange rate is wrong", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The exchange rate was wrong when I bought something outside the country.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The exchange rate on my purchase is wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "This rate is too low. Are you sure your using the right exchange rate.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I bought something, but the exchange rate looks wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The rate applied to my foreign purchase was incorrect", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I bought something in a foreign currency but the rate applied is wrong!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "You did not apply the correct exchange rate for an item that I bought.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The rate of exchange for my card payment is incorrect", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The rate for a currency exchange was wrong when I bought something.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "Why is the exchange rate wrong when I purchase something abroad?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I bought an item and noticed the exchange rate was not correct.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I bought something overseas and the wrong exchange rate is on my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The exchange rate for my transaction last Saturday seems to have been wrong I got charged extra.  Please fix.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "Why is your exchange rate for my card payment wrong", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "Why am I being charged more ?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I purchased an item and the exchange rate I was given was incorrect.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I don't think my card payment exchange rate is correct.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "They charged me wrong for a currency exchange on a purchase.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I believe my card payment exchange rate is incorrect.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The exchange rate seems off on this transaction", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The exchange rate given to me wasn't correct, after i purchased an item", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I wasn't applied the correct exchange rate for an item I bought", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "the conversion value for my card payments is incorrect.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The wrong exchange rate was used when I bought something with a foriegn currency.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I paid for something in foreign currency but noticed the exchange rate is incorrect.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The incorrect rate was used in my foreign purchase", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "Why was the exchange rate incorrect for an item I recently bought?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "Why is my exchange rate wrong for an item I bought?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "How can I check the exchange rate applied to my transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "Your exchange rate is totally wrong for my card payment", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "I go the wrong exchange rate applied to my purchase in a foreign country.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_wrong_exchange_rate"]}]}, "schema": []}
{"input": "My statement has a dollar I have been charged showing up on it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Why is there a fee for an extra pound in my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I'm not okay with this fee on my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Why is there an extra dollar charged to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "There is a fee I don't recognize on my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I would like a refund on the extra pound I was charged.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Can you explain what this random $1 charge is?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "What is this $1 charge on my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Why does my statement have these extra charges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I can see an extra 1£ charge on my app. Why did you charge me extra?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Can you tell me why I noticed a $1 charge on my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "When will the $1 transaction be credited to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Where did this fee come from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I noticed an extra $1 charge on my statement, can you tell me why that is?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "There is an extra $1 charge", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I need information about an extra €1 fee in my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Why is there an extra 1 pound charge on my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Why are there so many fees on my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "What would be the reason there's an extra fee on my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Where did this 1 euro fee come from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I got a extra €1 fee in my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I have a 1 euro fee on my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Why was I overcharged a pound!?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Something went wrong, I was charged an extra pound?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Where did the extra fee on my statement come from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "There is an extra charge on my app that I was not told about or I was aware of!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I am seeing an extra fee on my statement what is that for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "What is this €1 fee in my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with.  Could you tell me why the extra charge is there?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "For some reason my account's been charged an extra dollar.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "There is a transaction for $1 and I don't know why it was charged.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Can you help me with a weird charge?  It's a pound charge that never goes away from the statement view on the app I'm using.  It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "What is the purpose of the extra fee that is showing up on my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "$1 extra has been charged on my statement, why is that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "What is the extra  €1 fee in my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "It's been two weeks, why has the transaction for $1.00 not been reversed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "What is the €1 fee for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "Can you please check why I am having this extra fee on my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["extra_charge_on_statement"]}]}, "schema": []}
{"input": "My withdrawl is still pending.  Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "My transaction is still showing that is pending from my cash withdrawal.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "How long does the cash withdrawal take to pend?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why is it taking so long for my cash withdrawal to no longer show as pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why is my withdrawal still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Are you sure when the withdrawal will show?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why is a transaction showing as pending when I recieved cash from an ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "My cash in the ATM is still pending", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "my atm cash out is still pending", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I am still waiting for a cash withdrawal to show", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Is my pending cash withdrawal processed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "how long til my cash out goes through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why is my ATM cash withdrawal showing up as a pending transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why do I have a pending cash withdrawal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I have a pending cash withdrawal", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I made a withdrawal from my account but it has not posted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Is my cash withdrawal pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I'm not quite understanding why my cash withdrawal is showing as pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I made a cash withdrawal but the pending status is taking forever.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "My cash withdrawal is still showing as pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why am I unable to take money from my card but the statement says the transaction is still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why does my account have a pending cash withdrawal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Cash withdrawal still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I received cash from the ATM earlier, but this shows up as pending in the app.  I've got the cash already.  How can this be still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why does it say pending cash withdrawal on my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "How long with my cash withdrawal stay pending for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Where's accounting for my cash withdrawal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "My account was charged for a withdraw I tried to make that was decline.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "how long does it take to post atm with drawl", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_cash_withdrawal"]}]}, "schema": []}
{"input": "If I request that my funds be held, what currencies do you use?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "I want to know how many different currencies my money can be in", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Do you support all fiat currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Does your system support multiple currency.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What currencies can I hold money in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Do you support any currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What currencies do you do exchanges for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "In terms of holding and exchange, what fiat currencies do you use.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What fiat currencies are used for holding transactions?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Where can I exchange my money for EUR?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Is it permissible to hold money in multiple currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Can I exchange to EUR?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Can someone assist me with the details explaining which fiat currencies that you support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Do you offer additional currency options?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "How do I change currencies to euros?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What fiat currencies are supported for holding and exchange?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "When considering currency holdings and exchanges, what fiat currencies are supported?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Will you handle EUR?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Can I hold money in other currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What options do I have for holding currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Do you happen to do exchanges of EUR?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Do you accept exchanges to EUR?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Can you tell me what currency I can have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Am I able to exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What currencies are used in your exchange?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Which fiat currencies do you support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Which country's currency do you support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "I want to make a currency exchange to EU.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Can I exchange and hold all fiat currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What kind of currency can I hold money in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Can I exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Do you work with all fiat currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Can I hold money in multiple currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "How man currencies can I hold?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Besides USD what other currencies can I have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "How do I accept exchanges to EU?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What kind of fiat currency can I used for holding and exchange?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "Do you support the exchange of EUR from my currency.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "What countries can I travel to and have access to their currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["fiat_currency_support"]}]}, "schema": []}
{"input": "I need my card now!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "my card was not in the mail again can you advise?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "i need my card quick", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How long will it take to get to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "I'm just wondering when my card will get here.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Can you get me my card fast?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How long will it take to deliver something to US?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "I live in the US, how long will it take for delivery?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "When can I expect my card to be delivered to the US?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "I need my card quickly", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Does delivery to the US take long?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How long will it take to arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Can I have my card delivered on a specific day?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "What is the difference between standard and express delivery?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Can it be delivered by a specific date?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "May I choose when it's delivered?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "I need it delivered on a certain date.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "When should I expect my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How long does it take to get my card? Can I choose when to receive it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How long will it take for the card to arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How fast can you deliver?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Ordered awhile back, what is the ETA in the US?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How long should I expect for the card to arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Whats the delivery time to the United States?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "When will the card arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Send my card as soon as you are able to.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "When are cards delivered?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How long does shipping take to get to a US destination?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Can I get my card expedited?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "How long until my card is delivered?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "I need my card to come as soon as possible.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "When can I expect to receive my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "I am waiting for my card to arrive.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "I need my card as soon as possible.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "I need it delivered by Saturday.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "What's the U.S. Delivery time?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "When will my card arrive?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "can I choose a date for delivery?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Can I make sure my card is delivered on a specific day?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "Can I have it be delivered at a certain time?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_delivery_estimate"]}]}, "schema": []}
{"input": "When traveling, can I auto top-up my card at certain times?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Is there a limit when using auto top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "I'm running out of money, can I  auto top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "How do I use auto top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Can it automatically top-up money if there isn't much left?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "If there isn't much money left can it automatically top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "I read about the auto-top up function, but can't find it in the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Can I have it add money at certain time intervals when I travel?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Where can I find the \"auto-top\" feature?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "I just activated auto top-up, but it is not letting me enable it. Why not?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Is there an auto top-up option?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "where is theft-top option?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Are there limits on auto top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "can you assist me with the auto top up ?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Do you have any limit on the auto top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Why are there limits on auto top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "How can I top up automatically?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "How do I make sure I don't run out of money on my card while traveling?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "What's the limit on automatic top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "If I will be traveling, is there a way to auto top-up my card on certain days?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Where is the auto top-up option?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Can I have a auto top-up when my account is short?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Do you have an auto top-up option?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Can I space out how often money is transferred along my travels?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Will it automatically top-up money if there isn't a lot left?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Can I have it add money automatically in certain intervals?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Can I set up an automatic top-up for travel.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "how do I top up my money automatically", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Can I be topped up once I hit a certain balance?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Will it automatically top-up if there isn't much money left?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Is there any way to Auto top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Can you explain where I can find the auto-top option?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "What is the auto top up function and where can I find that at?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Is there a way to top-up automatically?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "Is there a top-up feature, if there isn't a lot of money left?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "What is the highest limit for Auto Top?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "How do I enable auto-top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["automatic_top_up"]}]}, "schema": []}
{"input": "I've tried my card a bunch of times and it never worked.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "I can't get my card to work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card appears to be broken how can I fix it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "How do I know why my card isn't working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card broke.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card won't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Why is my card not working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Can you please identify the problem with my bank card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "How do I unblock my card using the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card does not work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "How can I get my physical card to work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Can someone assist me by explaining why my card is not working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Help me.  My card doesn't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Can a card stop working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "I think my card is broken", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Why isn't my card working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card isn't working anymore.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card was declined today when eating and I need to know what's wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card doesn't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "How can I resolve a problem where my card won't go through at all?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My actual card isn't working.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Is my card broken?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "I broke my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card stopped working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card is broke, what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "I tried using my card today and it's not working, can you help me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card stopped working when I use it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "I can't use my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Need help with my card. It's not working.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "I cannot use my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "The card I've got seems to be broken.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card isn't working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card suddenly quit working.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "I have tried to use my card several times and it does not work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "The card I have doesn't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "My card doesn't accept any transaction at all. What's wrong??", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "How can i check if my card is working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Nothing goes through on my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "How do I find out why my card won't work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "Could it be that I deactivated my card, its not working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_not_working"]}]}, "schema": []}
{"input": "May I exchange currencies with this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Tell me how I can exchange between different currency.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can I change from one currency to another?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How do I change GBP to AUD?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Will this app exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How do I convert currencies with the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How are currencies exchanged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can I exchange currencies with this app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How do I make an exchange from one currency to another?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How do I interconvert between AUD and GBP?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "What all currencies can be exchanged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "What is the best way to exchange currency between USD and GBP using your app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "If I wanted to make a change from GBP to AUD what is the process?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can I get some money exchanged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Is it possible to change to another currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How do I exchange my GBP to AUD?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How would I use my money in a different country?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "If I receive foreign currencies, am I able to exchange them on the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can I change to another currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "I need AUD not GBP, how do I change it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "What is the best way to exchange currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "If I need GBP instead of AUD what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "I was wondering whether exchanging currencies can be done on this app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "I might need AUD instead of GBP, how to change?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How do I go through the process of currency exchange?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Change currency", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can am I able to exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Where do I go to change GBP?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "What currency's can i exchange for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "What currencies will this app exchange?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can this app help me exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "I would like to exchange some currency.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can I exchange between GBP and USD on the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Is there currency exchange on this app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can I change my currency from USD to EUR?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "I think I want AUD and not GBP, can you help?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "How do I exchange currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can I use this app to change dollars into euros?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "Can I exchange currencies with my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "I would like to exchange currencies", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_via_app"]}]}, "schema": []}
{"input": "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I can't find my card and think it may have been stolen.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I cant find my card, it's gone.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "My card is lost! What can I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I lost my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Oh no!  I lost my card!  Help!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I believe my card has been stolen, what can I do about this situation? It's urgent.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Help! Someone stole my card!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Help.  I have a stolen card!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "card is lost, please help", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "How do I report my card stolen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "My card is gone I think it was stolen", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Is a copy of the police report necessary for completing the report process?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "How do I deal with a stolen card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Can you freeze my card it was stolen", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Help!  I can't find my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "What should I do if I lost my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I need help with a lost card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I think my card was stolen.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "How can I freeze a stolen card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "What should I do if my card is missing?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "My bags were stolen. I need a new card but need to cancel the stolen one.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Somehow I am missing my card.  What should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "My card was taken from me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "My card got lost.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Some idiot stole my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "How do I report my card lost or stolen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "My card is lost! What do I do now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I'm in Spain and my stuff has been stolen. My card was with it and I need a new one shipped and the old one frozen.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I believe my credit card was stolen.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "How do I report a stolen card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Somebody has stolen my card, I need help please.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "I cannot find my credit card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Are you able to locate my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "My card got stolen!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "Help me please!  My card was stolen!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_card"]}]}, "schema": []}
{"input": "how old do i need to be to get an account for myself", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How young can I be to open my own account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old do I have to be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Can I open an account for a child?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old do we have to be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How do I go about setting up an account for my daughter?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Is there an age minimum?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What is the youngest age in order to have an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What age do I have to be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Can my daughter open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What is the minimum age to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What is the minimum age?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "I am only 17. Can I make an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Could I open an account for my children?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What is the age to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How do I open up an account for my child?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Can I open a bank account for my newborn baby?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old do I have to be to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Do you offer services for children to have money saving experience?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "If my kids wanted to use your service how old would they have to be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Can my 19 year old daughter open a savings account at the bank?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old do you have to be to get an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What's the minimum age for opening an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "I would like an account for my children, how do I go about doing this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Can my children have their own account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Is it possible to open an account for my children?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Do my kids have to be a certain age to use this service?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old do you have to be to be able to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "Is there an age limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What are the age requirements for opening an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "will i be able to open an account for my daughter", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old do I need to be to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What age can sign up for services?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old do my kids have to be to use your service?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What age do my kids need to be to use your service?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old do my children need to be to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old does my kids need to be to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How young can someone be in order to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "What is the youngest someone can be to open an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How old does one have to be to have an account with the bank?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["age_limit"]}]}, "schema": []}
{"input": "How do I get my PIN unlocked?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Where can I view my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Will you reinstate my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "I accidentally blocked my PIN. How do I reset it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How do I unblock my pin after entering it wrong too many times?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "I used the wrong ping too many times and now the account is blocked.  How do I unblock?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "I need help because I drunken blocked my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How do I reset my PIN, I can't seem to use my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "My pin was blocked, how do I make it so I can use it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How many tries do I have to enter my pin before I'm blocked?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "What should I do if I've tried to enter my PIN too often?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "I have exceeded the number of times I can try my PIN", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How can I unblock a blocked pin number for my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "What do I do if the bank machine won't accept my PIN attempts anymore?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Can you unlock my pin? I think I entered the wrong pin too many times.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How do I deal with a blocked PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Can I unblock my card using the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "I'v exhausted all the of times I can try my PIN", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How can I unlock my pin from too many tries?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Help! I forgot my PIN and have been locked out of using my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "My account is blocked, how do I log in now", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Why did I get blocked?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Are you able to unblock my pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "I entered the wrong pin too many times and now I am blocked.  Help me unblock!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "My pins seems to be blocked, can you unblock it please", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Can you unblock my pin after too many wrong pin attempts?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "What can you do to unblock my pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "My PIN is blocked, what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Can I reactivate my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How do I reset my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Can I unblock my pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How do I unblock my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "My card's frozen, what can I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "How can I unlock the pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Since my pin is blocked, would you help me unblock it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "My PIN is not working and I need assistance.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "\nWhere can I get my PIN unblocked?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pin_blocked"]}]}, "schema": []}
{"input": "Are contactless payments enabled on my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "My contanctless has stopped working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "what is required documents for new card process ?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "I don't know what's wrong, my contactless stopped working. Tried it in a few different places today and it didn't work in any of them.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How do I get the contactless feature to work for my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Do you know why my contactless won't work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "My contactless payments have not been completed successfully.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "For some reason my contactless has stopped working. I don't know what the problem is. What can I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "I couldn't use my contactless this morning, it wasn't accepted.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Contactless isn't working for me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How do I check my security settings to allow contactless pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "What can I do if contactless doesn't work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Fix my contactless", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How can I make my contactless work for the metro?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "My contactless is not working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Can you help my fix my contactless?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "For some reason my contactless won't work for me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "I'm unable to use contactless payments for purchases.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "The NFC payment wouldn't work on the bus today. Help?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How do I make contactless work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "what is the charges for new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "The contactless I have won't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Why isn't my contactless not working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "I wanted to use my contactless at the metro today but it didn't accept it!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "It didnt work when I tried to pay contactless at the bus today. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "I am not able to do contactless.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How do I use contactless payments?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Help me with my contactless which isn't working.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How can I fix a problem where contactless isn't working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How do I use contactless pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How do I enable contactless pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Do I need to make a regular payment before a contactless one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "How can I find out where my contactless works?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "Should i reinstall the payment app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["contactless_not_working"]}]}, "schema": []}
{"input": "how much do you charge to accept transfers", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "I would like to make a transfer. How much does it cost?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "I need to make a transfer, what will the fee be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "If I make a top-up are there charges applied?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Can I also transfer with SWIFT?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Are SWIFT transfers accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "I would like to refill my account using SWIFT.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Do I have to pay for topping up by transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Are there any sort of fees involved for top of transfers?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Is it possible to get a transfer from SWIFT?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Do I have to pay any fees in order to receive money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "How much am I charged to receive money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Will you deal with SWIFT transfers?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Will there be any charges for money received?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Will a transfer incur a fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Are there charges for receiving a SEPA transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "If I transfer money from my bank to top-up my account will I be charged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Will I be charged if someone needs to send me money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "What are the fees for top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Will topping up by transfer lead to a charge on my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "What are the charges for receiving money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "What is the fee to receive money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "How much am I charged for a SEPA transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "How much is the fee for a SEPA transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "What'll it charge me for a SEPA transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Is there a charge for topping up by transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Do you do SWIFT transfers?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Should I expect to be charged for topping up by transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Will I be charged for a SEPA transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "is there a fee for a transfer? if so how much will it be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Please tell me about SWIFT transfers at this bank.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Is there a fee for transfer top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Can you tell me what the transfer policy is?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Is a SWIFT transfer okay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Will I be charged a fee if I receive a SEPA transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "When topping up by transfer, will I be charged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "What us the fee to transfer money from my bank?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Do I get charged if i am getting money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "Can you tell me the total cost of a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "can i do a transfer with swift", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_bank_transfer_charge"]}]}, "schema": []}
{"input": "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "My card was topped this morning but I can't see the funds. Why didn't it complete?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "What would lead to my top up still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "there's a delay in my top-up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Is there a reason my top up hasn't gone through", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "The top-up is pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Could you explain why my top-up has gone through yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "I've already topped up, but I cannot see the funds being available. What happened?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "I  do not see a top-up processed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "I topped up but it didn't complete", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "My top up is pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Can you look into my top up please.  I made it over three hours ago and yet it's still pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "why hasn't my top up gone through yet", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "top-up is slow to process", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "I topped up by card a while ago and it's still pending, surely it should be done by now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Why hasn't my top-up been completed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "top up did not complete", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "So I just put my top-up into the card and it hasn't changed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Why is my top up still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Your top-up function isn't working, it still says pending even though I know my card works.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "OMG!  I'm trying to load my card and it wont top up!  I desperately need the money either on my card or in my bank, where is it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "I'm attempting to top-up my account but it has been pending for an hour.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Why is my top-up still outstanding?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "What does it mean when my top up is saying  still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "My top up hasn't worked, it's been stuck in pending for the last couple hours", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "It doesn't look like the top-up completed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Why does my top up say still pending when I used my card to do it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Where is the money I topped off with?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Why is my top-up still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "Topping up my card is not working because I believe the top up is pending", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "When will my top-up process?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_top_up"]}]}, "schema": []}
{"input": "I made a transaction this morning and would like to revert it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Can i cancel a charge?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Can I cancel my transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I made a transaction but did it to the wrong account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Tell me how to cancel a transfer.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I need you to cancel a transfer that I made.  It is the wrong account number and the app won't let me stop the transaction.  Please stop it!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I would like to revert a transaction I did this morning", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "If I make a transaction can I cancel it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "How can I cancel a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Is there any way to cancel a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I accidentally made a transaction to the wrong account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I want to cancel a transfer right away! Can you help?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Help me cancel my transaction", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Can I cancel a transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I want to reverse my transaction from earlier", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Is there a way to revert my transaction from this morning?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I'd like to cancel a transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Can I cancel a transfer if is already processed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I transferred the wrong amount and would like to cancel the transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I made a mistake when I did a transfer so now what can I do to fix that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I need to cancel an incorrect transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "How do I cancel my transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I made a mistake with a transaction!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I submitted a transaction to the incorrect account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I want to go back on what I did this morning", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Can a transaction be cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "How do i cancel my transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "My transaction needs to be canceled.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I made a mistake and need to cancel a transaction", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Cancel my last transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I need help cancelling a transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "I don't want the transaction to go through now", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Can I change the amount I made on a payment that I made to the payment is correct.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "Please help me!  I need to cancel a transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cancel_transfer"]}]}, "schema": []}
{"input": "can you limit my top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Am I free to top-up as much as I want?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there a top up limit for my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "What is the limit to top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "How much money can i top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "What are the restrictions to top-offs?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Are the top-ups limited?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "what is the top up limit", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "I need to find out what is the limit for top-ups.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Do you have a limit to top ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "What is maximum top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "How can I tell what the limit is to top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there a limit to top-up amounts?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there any limit to the amount I can add to a card at a time?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "I want to know if there is a maximum I can top up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "What is the limit to a top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Tell me if there are any top-up limits?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "How can I top-up my limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there a limit to top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Can I top-up as much as I want?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Can you tell me the limits for top ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "When I top up what are the amoutn limits.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there a limit on top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "What is the top-ups limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Are there limits to top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there a maximum amount of top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Do you have a top-up limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "What's the top up limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "What is the limit to top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "How much can I top-up to my card at a time?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "how much can i top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "what is the most i can top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there a limit to how high I can top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there an amount limit to my top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there a limit for top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Is there a maximum i can top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "How can I tell if there is a top-up limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "Do you have any restrictions to my top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "As for limits are top ups included?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "What are the top-up limits?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_limits"]}]}, "schema": []}
{"input": "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I didn't get all the cash I requested for at the ATM", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "How come the ATM gave me less cash than what I asked for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Why did I not get my cash back after I withdrew?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I got less cash than the one I specified in the ATM", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "The amount of cash I received was incorrect", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "The amount of cash I received was different than what I requested.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I did not get as much cash as I requested at the ATM.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Where is the money I pushed it's on my mobile app as being withdrawn.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Why did I not get all the cash I asked for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "My cash withdrawal was partly declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Why did I only get $20 when I tried to get $100", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I tried to get $100 but I just got $20", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I have not received the amount of cash i was supposed to.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I asked for $100 cash but only got $20?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Where is the money that I asked for? I asked for more than I got!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I withdrew money but the full amount wasn't dispensed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Something went wrong with my withdrawal. The amount of money isn't right.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I asked for 100 but only got 20.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I didn't receive the right amount of cash back", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "The ATM gave me less cash than I requested", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I didn't get as much cash as I asked for from the ATM, why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I tried to take out cash but the amount isn't right, so what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I didn't receive all the cash I asked for", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I just got $20 when I tried to get $100", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "The right amount of cash was not sent to me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "The ATM didn't give me the the withdraw amount requested.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Why did I get less money than I asked for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I didn't get the right amount at the ATM.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "did not receive correct cash upon withdrawal", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "Will declined funds I tried to withdraw be returned to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_amount_of_cash_received"]}]}, "schema": []}
{"input": "I payed with a card and was charged an extra fee", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I was charged a fee after using my card and I shouldn't have been.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I show another charge on my card from when I used it, why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why do I get charged additional fees on some payments, but not others?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I used my card for a purchase and was charged a fee", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why was I charged for card payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "There is an unauthorized fee.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why was I charged an extra fee when paying with my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why did I have to pay extra because I paid with card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why are there fees for card usage?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "im not sure what this charge is for", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "What is the fee charged with this card payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "When would my card be charged an extra fee for a transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why did I have to pay more when I do it with my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I made a card payment and a fee is showing up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I have been charged a fee for paying with card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "What is the fee on my card payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why would I be charged a fee for card payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Will I always be charged a fee for using my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Paying in card resulted in a fee", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I paid with card and I think there was a fee applied.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "So what items  actually come  with  extra  fees", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "How do I avoid getting charged a fee on my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Is there a fee when you pay with your card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I have been charged with a fee for paying with my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "For the first time I got a fee on my account. How do I know when you charge these fees?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Is using my card free?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why was I charged an extra fee when using a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "What fees apply when using a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why do you charge for payments? Why aren't your charges clearly laid out in the agreement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why was I charged a fee when I paid with card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "There is a fee on my account. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why do you charge fees on card payments?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I was charged a fee for a card payment. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "Why was a charged a fee for using the card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "They charged me for paying with my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_fee_charged"]}]}, "schema": []}
{"input": "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "My money transfer has not arrived.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I am still waiting for a transaction to be completed", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I made a money transaction but the recipient can't see it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I tried to send someone money but they haven't received it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "How long does it take for a transfer to get to a recipient?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "How can the recipient see my money transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I transferred money but the recipient says it has not arrived. Why would this be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "The transfer I did hasn't arrived", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "how long do money transfers take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I transferred some money and it didint arrive", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "Where is the transfer I started?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "transaction failed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I just finished sending money, but it's not logging on the recipient side.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I completed a money transaction but the recipient hasn't received it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "The receipient doesn't see my money transfer.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I need to find out why my transfer didn't get there.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I've just moved address from a place in Durham to a place in Walton-On-The-Naze.  I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I sent money.  They haven't received it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I'm having a problem with a money transfer.  I sent some money to a friend a couple of hours ago, and they haven't received it yet.  Why hasn't it gotten to them? How long do transfers need to go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I transferred some money but the receiver can't pick it up for some reason.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "Where is the transaction I made to a friend?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "My friend still hasn't gotten a transaction I made.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "Im waiting for my transaction to go through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I made a transaction and it is taking a very long time to go through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "Is there a reason why my transaction is taking so long?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "How long will it take for my transaction to be completed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I sent some money and the receiver can't access it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "The person I sent money to hasn't gotten it yet!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "When will my funds transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "How long does it take for transfers to finish?  I sent funds to my pal, and she says that she has not gotten anything.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "How long until my friend receives my transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "Why hasn't my recipient received their money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I am still awaiting the completion of the transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "I transferred some money but the recipient is having trouble withdrawing.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_not_received_by_recipient"]}]}, "schema": []}
{"input": "To add money to my account, what currencies can I use?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "I need support options, I want to top my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "I have 1 other US card.  Can you take that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What are the cards and currencies that are supported?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What currencies are accepted for adding money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What kind of currencies can I use to add money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "I only own one other credit card from the USA. Will it be accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "If I only have 1 other US card, can you take it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Can I use my American Express to add money to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "can you tell me what cards and currencies you take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Can I use American Express to add money into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Will you accept my other card from the U.S.?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What is accepted in regards to cards and currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Will you accept my other card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "I would like to add money to my account through my American Express.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Which cards do you guys support? I want to top up using my credit card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What credit cards are supported?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What cards and currencies do you support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "How do I transfer funds from my American Express into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "How can I use American Express to add money to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "When adding money, what are the currencies you take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Which forms of currency are accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Are US credit cards accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "I want to add money but don't know what currencies you accept, can you tell me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Tell me which cards and what currency is supported.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Do you support all cards and currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Which credit or debit cards can I use to top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What options do I have in regards to payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "I just have one other card from the US. Is that okay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What are all the currencies and cards supported to use this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What cards to do you support to top up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Do you accept other currencies besides US Dollars?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Can I use any currency to add money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Is my currency okay to add money with?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What cards and currencies will suffice?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "How can I use American Express to add funds to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What cards and currencies are supported?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "What currencies or cards do you support for topping up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Which cards and currencies do you support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["supported_cards_and_currencies"]}]}, "schema": []}
{"input": "Where can I obtain my virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "How do you get a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where can I find a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Is there an option to have a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "If I don't want a physical card can i get a virtual version?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "I requested a virtual card but it is not showing up. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Can you tell me how to order a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where is the virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "what is the virtual card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "how do i get a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where do I order a virtual card from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Why did I not get a virtual card yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "How can I order virtual cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Can you tell me where I can order a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Is it possible for me to get a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Is this where I order a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "What are the steps to getting a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "help me obtain a virtual card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where is the virtual card located?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where can I order a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where do I obtain my virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "I want a virtual card!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "I want one of those virtual cards!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Are virtual cards available to get?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Can you help me sign up for a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Can I get a copy of the card by email?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where do I find the virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "why do i not have a virtual card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "How do I order a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Please help me get a virtual card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Can I order a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where can I go to get a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where are the virtual cards located?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "I would like a virtual card- where can I purchase one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "When should I receive my virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "I need to reorder my virtual card!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Where can I get a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Is there a way to obtain a virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Can I have one of the virtual cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_virtual_card"]}]}, "schema": []}
{"input": "Will my card be accepted all over the world?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Who accepts this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Can I use my card for payment all over the world?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "It will be fine to use at any establishment that accepts Mastercard.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Where can the card be used?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Can my card be used everywhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Are there any limits on where I can use my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "What stores can I sue my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Can I use my card anywhere I want?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Is there anywhere my card will not be accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "What are the rules to where I can use my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Do you know where my card will be accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "What places can I use my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Is my card accepted everywhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "What places will accept my card for payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Does this card work everywhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "\n\nWhat businesses accept this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Where can I use my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Which outlets accept my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "I am traveling to Germany, Will I be able to use my card there?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "What stores will take my credit card as payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Is there any place I cannot use my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Will I be able to use my card anywhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Is my card usable anywhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Is it acceptable to use my card anywhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Can I use my card everywhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Where is my card accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Where can I pay with my debit or credit card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Where should my card work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "areas card is accpeted", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "places i can use the card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Can I make online purchases with my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Does every place of business accept this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "What places will accept my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Can I use my card anywere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Will any business take this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Will filling stations accept my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Where am I able to use the card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "What can I use my card to pay for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "Who accepts my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_acceptance"]}]}, "schema": []}
{"input": "My top-up was cancelled; will I receive a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "How do I fix a reverted top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Is it possible to tell if my top up has reverted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "My top-up showed as complete, but it's no longer there! What's going on here?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "It seems my top up is reverted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "The app wouldn't accept my top up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I believe my money did not go through with my top up, was there a problem on your end?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "My top-up was reverted, why did this happen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I put money into my account for the minimum balance but the application didn't accept.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Can you tell me if my top-up has been cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I got topped up but the application reverted it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Why would my top up be cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "There appears to have been a reversion in my top up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "The application reverted my top-up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I think my top-up was cancelled.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I topped up but the app reverted it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I went to top up and it is no longer there.  Was it sent back?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "What happened to my top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Can you tell me why my top up was reverted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "For what reason would a top up be reverted and returned to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "When I topped up, the app reverted my funds.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "What happened to where my top-up was canceled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I tryed to make a top-up with cryptocurrency but the payment was referted.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "The app reverted my top off.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "The app reverted my action when I topped up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Was my top up reversed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I see my top-up was canceled, but why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Do you know if my top-up has been cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "has my top-up has been cancelled", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "My top-up was revoked.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Causes of top-up cancellation", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "The app reverted what I topped up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Has my top up been reverted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "Im very upset as my top-up was canceled and I have no idea why.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "My top-up has been cancelled.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "On my last transaction it seem that my top-up was not successful.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I'd like to know why my top-up was canceled please.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_reverted"]}]}, "schema": []}
{"input": "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "How come I don't see my deposit in my account yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Is there a reason why my account isn't updating because I used a check to  balance my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Where is my cash deposit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "How can I get the cash deposit to show up on my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "When will I see the cash I deposited this morning as available?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "cash from this morning has not deposited", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Where is the cash from my cheque I recently deposited?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Cash deposit to my account but it has not appeared.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "When I deposit cheques and cash, my balance does not update.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I made a deposit this morning but it is still pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "cash deposit to my account has shown a red flag.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I have paid money into my account but it doesn't show.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "The balance on my account wasn't updated after I made a depost.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Are cheques accepted to my account? Mine didn't seem to work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I deposited a check but my balance is still the same.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "IM still waiting for my account to update from a cash deposit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Where is my deposit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "My bank statement doesn't show the cash deposit I made recently.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Why didn't my balance update after my cash or checque deposit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Why is the cash deposit not showing up in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I made a deposit of cash and check that has not been added to my balance.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Why hasn't my balance increased after depositing a check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Why does my account not accept cash deposits?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "What happened to the cash that I tried to deposit into my account? It's gone!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I had a cheque deposited, but I still haven't seen the cash.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "A cheque deposit hasn't posted to my account, when will my balance update?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I submitted a cash deposit to my account but it hasn't posted yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I sent a cheque  a few days ago and nothing has happened to my account yet. Can you please check on this for me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Has the check I deposited cleared to I can get the cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "How long does it take to process cheque deposits?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I deposited cash this morning and I am still waiting", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "Balance hasn't been updated following a cheque or cash deposit", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I tired to deposit some cash into my account but it's not there", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_cheque_or_cash_deposit"]}]}, "schema": []}
{"input": "I have a strange payment in my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a charge on my card that I did not make", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I saw a payment i did not do", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a payment that is not mine in the app.  Please advise/", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "An unauthorized payment is in my app", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I did not make this card payment.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "What should I do if I see a payment I didn't make?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I found an unauthorized card payment", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "there is a transaction on my account that i didnt make", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I don't recall making that payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "Has someone accessed my card there are payments I did not make that are showing up on the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There are some strange charges on my card that I didn't make from a few days ago.  Is my card stolen and if so should I cancel it?  Will I get refunded the charges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "Why would there be a payment on my account I don't recognize?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I have a payment I didn't do", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a payment that is not mine.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "Can you freeze my account?  I just saw there are transactions on my account that I don't recognize.  How can I fix this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a card payment I do not recognise.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I don't recognise a card payment", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "Payment i did not do", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "Please put a freeze on my card,  I am worried there has been some payments on it and I don't know what for.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I think my statement has a fraudulent charge", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I'm concerned about a payment that has recently been made on my card.  I do not recognize the name that the transaction went to, can you help me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "What should I do to get transactions off of my account if I didn't make them?  My card must have been compromised and I need to freeze it asap!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I have a payment listed in error.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "What can I do about some payments on my card I didn't make.  Please put a freeze on my card till we can figure this out.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I'm not familiar with a card payment.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I have an unauthorized transaction on my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a payment in the App that is not mine.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I don't know where this transaction came from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I know I didn't make this payment showing up on my card, I don't remember this person at all.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "Somebody used my card to make a purchase", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "Some of my card payments look different than where I purchased products from. Why is that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a strange payment on my statement. What should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I think there has been a purchase made that wasn't by me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a fraudulent charge on my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "What is the payment in my account that I did not do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "In my statement there is a payment that is I do not recognize", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_payment_not_recognised"]}]}, "schema": []}
{"input": "I no longer live at my address on file, how do I change it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "How to change my address.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "How do I update my details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "My address needs to be revised.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "got married, need to change account name", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "My address has changed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "got married and need to change name", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I want to change my personal details.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I moved.  I need to update my details.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I need to edit the personal details section of my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "Where can I change my personal information after I move?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "Where can I go to modify my detail?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "How do I change my information?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I need to change my account details", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I moved.  Where do I update my details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I relocated and need to change my personal details.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I need to update my personal details", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "My address has changed. How do I report it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I need to update my info.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "How can I modify my details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "What do i have to do to change my name?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "My address has updated and I need to change it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "Where can I go to update my personal profile?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "Is it possible to edit my personal details on the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "how can i change my details", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I need help changing my last name on my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "How do I update my current residence details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "how do i change name?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I need to change my name since I got married", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I want to change my address.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "how to change name", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "Can I change my information?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I need to update my current address", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I have moved.  Where can I update my details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I want to change my name.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "Should I just wait until the post office sends a change of address form?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "I need to change my name what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "How can I edit my personal details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "How do I change my address?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "What do I need to do to change the address on my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["edit_personal_details"]}]}, "schema": []}
{"input": "Why do you require so many details about my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "I'd rather not verify my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "do I need to verify my identity every time I log into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why am I required to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Can I make transfers before identity verification?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "What is the need to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Do I have to do the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Can I use my account without verifying my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why is identity verification mandatory?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Do I have to do an identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "I would like to not have to do the identity verification.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Can I still use my account, even though the identity verification has not passed yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why do you require all my identity details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why do you need so much information to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "What is the purpose for the identity check", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "I don't like that I have to fill out so much information about my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "What is the point of an identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "How come you need to know my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "May I use my account now, even though the identity verification has not gone through yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Do I need to verify my identity to use my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why am I required to do an identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why am I being asked to have an identity check", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Can i make transactions before identity verification is complete?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Do I really need to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why do I have to give you all of my identification details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why do you require so many identity details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Since my id hasn't been verified, when can I use my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "I won't verify my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "I want to skip verification of my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "I do not wish to verify my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why do I have to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "what is the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "What other methods are there to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Do I need to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Do I need to verify my identity each time I wish to use my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Can I use my account if the identity verification is not complete?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why is it asking me to verify my identity", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Do I have to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why do you need to know so much about me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "Why did I need to verfiy my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["why_verify_identity"]}]}, "schema": []}
{"input": "I cannot verify my identity", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I do not have what is required to prove my identity", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "Why doesn't the app believe I am who I say I am?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I am having trouble verifying my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "what do i do if my verification failed", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "It is impossible to verify my identity", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "The app doesn't know it's me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I'm having trouble verifying my ID.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "app does not recognize me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "Help my verify my id.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "The app failed to verify my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I can't verify my ID.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I can't prove my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I am not being recognized by the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "Why isn't my ID being verified?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "The app will not let me into my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I am having trouble proving my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I cannot prove my own identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "My ID won't be verified!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I can not get the app to know it is me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I can't verify my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "The app doesn't recognize me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I am having difficulties to verify my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "The app doesn't believe that I am me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "What's with not verifying my Id?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "What do i need to verify my id?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I tried verifying my ID, but it won't let me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "How do I show this stupid system that this is really my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I am experiencing difficulty providing my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I a having trouble proving my identity", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "How long will it take for my ID to verify?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "Why am I not able to verify my id?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "It doesn't let me verify my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "app doesnt think its me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "Why am I having trouble verifying my id?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "I am having issues with identity verification", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "The app won't let me log in as myself.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "Why can't I verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "Why can't I verify my id?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "for some reason I am having a problem with verifying my identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["unable_to_verify_identity"]}]}, "schema": []}
{"input": "What do I do with my card PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Is the PIN delivered separately?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I do not have my pin", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Are PIN separately?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I cannot seem to find my PIN. Where is it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "How do I set-up my PIN for the new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "How do I find my card PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "is my card PIN saved in the app", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I don't know where to look to find my PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "where in the app can i find out about my new pin", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Where in the app can I find my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I just got my new card but am not sure how to check its PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "do i need a pin", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "If I need a PIN for my card, where is it located?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "what is my card PIN", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "And what about the Card's PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "About this card PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I received my card but not my PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Why can't I see my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "what is the process for setting up a pin", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Does my PIN come with my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Where can I find the card PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Why isn't my PIN available yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Is my PIN located on my account somewhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Please help in finding my card PIN, thank you!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Where is my PIN number located?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I still don't have my pin.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "So what about the card PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I cannot locate the card PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I need my PIN", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Where can I find my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "When do I receive my PIN", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Help me find my card pin!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Is PIN delivered separately?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I can not find my card pin.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "What do I need to do for a PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Why can't I find my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "Where is the card PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "What is my card's PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "where can user find pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_physical_card"]}]}, "schema": []}
{"input": "I like to Mastercard rather than Visa.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do I qualify for a visa card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "How do I get a visa card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do you guys accept Visa or Mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Are both Visa and Mastercard accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do you guys accept mastercard or visa?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Are both Visa and Mastercard offered?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Can you give me a visa?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "How to decide if I get a Visa or Mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Can I get a mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "What steps must I follow to get a Visa credit card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "I'd rather get a Mastercard", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do I get a choice between Visa and Mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "What do I have to do to get a Visa credit card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "I would prefer a visa card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "May I choose between Visa and Mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Am I allowed to use any card to make a payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "What are the available cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "I want to get Visa and Mastercard", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Am I able to choose my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "are both visa and mastercard available to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do you do Visa or Mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "How do I select a Mastercard instead of a Visa?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "I would like to apply for a visa card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do I get to choose between Visa and Mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "We need both a visa and a Mastercard.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Hello. Can you tell me if you use Visa or Mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "I'd like more information about choosing a Visa or Mastercard.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do you have Visa or Matercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Is it possible to have both a Visa and a Mastercard from you?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "I like Mastercard better.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do you offer Visa or Mastercard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "I would rather the Mastercard.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Please give me both a visa and a master card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Is it possible to receive a Visa and a MasterCard?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "What major card payments are accepted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Is Visa or Mastercard available?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Can you let me know if Visa is among the card scheme assignments?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Do you use Mastercard or Visa?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "Is it possible to get a Visa here?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["visa_or_mastercard"]}]}, "schema": []}
{"input": "How can I top up my account with a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "How can I top up by card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "What is the process for using my credit card to transfer money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "How do I top up my card using your app? I'm new to this.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Can friends add to my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Can I top up using my car?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Why can't I see my topup in my wallet anymore?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Use credit card to transfer money", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "How do my friends top up my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Where's the money that got charged to my card? It's not showing up in my account balance", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "how can i top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "I have friends that would like to top-up my account is that possible?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "How do I transfer money using a credit card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Can I give my friends access to my account so they can top it up for me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "I did a top-up, but I'm not seeing it in my wallet yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "i know i entered the right info, but my top up isn't in my balance", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Will my friend be able to top off my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Is there a way to transfer funds directly from my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Why isn't my top up showing on my wallet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "I tried to top up using my card, but now the money just disappeared!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Help me transfer money to my credit card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "I tried to use my card to top up but all of the money has disappeared.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Is it possible to use my credit card to transfer money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "How can someone add money to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Cannot access my top up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Are my friends able to add funds to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Can I transfer money to my credit card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Who else can top up my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Why is my money gone right when I attempted to top up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "How do i transfer money using my credit card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "My friends want to top up my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Who can top up my accounts?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "show me how to top up with my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "I topped up my card but the money disappeared.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Why don't I see my top up in my wallet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Why can't I see the top-up amount I just added to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "Are my friends able to top up my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["topping_up_by_card"]}]}, "schema": []}
{"input": "How can i get multiple disposble cards.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Can I make many disposable cards per day?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "I need to use my disposable card multiple times a day, is there a cutoff limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How do I make more than one disposable card in a day?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Can I have more than one disposable card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "what is the disposable cards limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What's the most disposable cards I can have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Do these virtual cards have any caps on using them?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many disposable cards can I have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What is the amount of disposable cards I can have each day?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many disposable cards per day am I allowed to have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many card payments can I use on a disposable card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What if I need multiple disposable cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "If I have more than one disposable card, can I make five payments on each of them?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Are you able to explain the restrictions of the disposable cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What is the maximum number of transactions I can make with one card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What is the limit to number of transactions I can do with a disposable card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many disposable cards is the limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Tell me how many transactions I can do with a disposable card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "I have to have several disposable cards per day.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "I would like to know any restrictions for the disposable cards.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How can I create many temporary cards daily?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Is it possible to make several disposable cards in a day?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many disposable cards can I make in a single day?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Is there a limit to how many transactions I can make on one disposable card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Are there any limits to how many disposable cards I can use?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Can you explain the virtual cards limit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many disposable virtual cards can I have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "I need to create several disposable cards per day.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Are there any hindrances to using a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many disposable cards can I own?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many virtual cards do I get?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What is the limit to disposable cards you can have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many times can I use a disposable card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What can I use a virtual disposable card for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "Do you know what the restriction of the disposable cards are?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What are the limits for disposable virtual cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "What are the limits to using disposable virtual cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many transactions can I do with one disposable card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "How many times can I use the disposable virtual card I have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["disposable_card_limits"]}]}, "schema": []}
{"input": "I think someone is using my card to make transactions I don't remember.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "someone is using my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Someone I don't know has used my card without permission.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "My card was used without my permission.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Can I freeze my card right now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Freeze my account it's been hacked.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "There are transactions I didn't make, someone else must have used my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Can you freeze my card because someone used it while I was out of town. I did not make these purchases.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Someone is using my account to do online shopping! Please freeze it asap", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Someone else may be using my card.  There are transactions I don't recognize.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "What do I do if I think my card was improperly used?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "How can I stop fraud on my account right now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I think my identity has been stolen, can you check on unauthorized charges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I think someone else is using my card.  There are transactions I didn't make.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Can I use app to freeze account and dispute fraud?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Someone has my card number, freeze my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I see random purchases to my account, was it hacked?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "How do I freeze my card using the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "My card has been compromised", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "What should I do if I think that someone else may be using my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "The transactions showing up are strange, I think my card was used without me knowing.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "How do I freeze my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I'm not certain, but someone may be using my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Someone else used my card!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I believe someone is using my card without my agreement!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "If I feel someone has my card information, can I get a new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I think someone has access to my card numbers that shouldn't.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I think my child used my card while I wasn't home.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "What do I do if I think someone managed to get my card information?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "I think someone copied the numbers on my card and is using them.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "What should I do if I think someone is using my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Can I use app to freeze my card and dispute fraud?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Someone else is using my card, freeze it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["compromised_card"]}]}, "schema": []}
{"input": "Do all ATMs take this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Which ATMs accept this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Where is the closest Mastercard ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Is there a list of ATM machines?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Are there any specific ATMs that this card can be used at?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "How do I know which ATMs will accept this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Which ATM's accept my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Is there any nearby ATM's?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Where are the locations of ATMs that accept this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Which ATMs accept this placard ?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Help me locate the nearest ATM.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "What ATMs is the card okay to use at?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "How can I find the nearest ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "What kind of ATM's can I use?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "How can I withdraw money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "How many miles away is the ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "From where can I withdraw?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Which ATM's will accept my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "At what ATMS am I able to use the card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Can I use my card at any ATMs?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Can I get cash with this card anywhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "\nWhich ATMs accept this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Can someone please assist me with finding my nearest ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Are there any ATM machines near me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Where is the nearest bank machine?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "What type of ATMs accept this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Where can I use this card at an ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "If I have this card, which ATMs can I go to?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "What ATMs can I withdraw money from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "I want to withdraw money, where can I go?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Where can I withdrawal my money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "What are the ATMs that will accept this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "What ATMs will accept this type of card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Where can I find an ATM to use this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "At which ATMs can I use this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Are there certain ATMs that I can use this card at?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Do you know the closest ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Can I use this card at an ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Is there places where I can't withdraw money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "locations to withdraw money", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["atm_support"]}]}, "schema": []}
{"input": "Help me.  There is a Direct Debit that I didn't make.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a direct debit that's not mine.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I have a strange direct debit in my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I don't understand where this debit came from and want it removed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "what is this charge on my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "someone stole my money", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There's a Direct Debit payment in my account that I didn't make", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There's a debit on my account that I didn't do.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I may have a fraud charge on my debit statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "Why is there a direct debit payment on my app that is not from me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "Weird charges are appearing in my debit account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "What is this direct debit I am seeing?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a Direct Debit that I don't recognize.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "Unknown direct deposit", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a suspicious direct debit payment.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I found a charge for a direct debit that was not made by me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "This Direct Debit payment may not be right.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "why does the app show a direct debit payment that I did not authorize", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "Can I dispute a payment even if I notice it several weeks after it was made?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I don't think I made this charge on my debit statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I have a direct debit charge that I do not recognize", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I didn't make this direct debit transaction", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There's a direct debit on my account that I didn't authorize", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I don't recognize a debit payment that was made and would like to find out about the payment.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I am concerned about the security in my account and would like to make a dispute.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "Why is there a direct debit I didn't make showing in the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There is a direct debit I do not recognise in my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I have a direct debit transaction I have not set up, but would like to .", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "Someone has taken my money and I don't know who", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "I was charged on my account that shouldn't be there.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "There's a direct debit I wish to dispute", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "Why was my account deducted from a seller when I didn't approve of it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["direct_debit_payment_not_recognised"]}]}, "schema": []}
{"input": "What do I do if I forget my passcode?  Because I did.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I can't find my password", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "How do I retrieve my passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "My passcode doesn't seem to be working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I lost my password", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "My password isn't being accepted and I need to reset it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Something is wrong with my password.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Something is wrong with my passcode", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "How do I reset a forgotten passcode, please?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I can't recall my passcode and need to reset it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Can I be given a new passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I do not know my passcode.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I don't remember my code to get into the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I no longer have my passcode.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Why won't my passcode work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Can I resent my passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I need to reset my passcode. How do I do it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Show me please how to reset my passcode.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Help me reset the passcode.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I have forgotten my passcode to access my app", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "What should I do if the passcode doesn't work for me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I do not remember the code, what should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Where can I reset the passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I need help resetting my passcode to access my app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "What steps do I take to receive another passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I forgot my password", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I forgot my code to get into the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I have forgotten my password.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I forgot the code to access the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Is there a way to reset my passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Can you help me reset my password?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Can I reset my password?  I don't know what it is.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "How do I reset the passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "What should I do if I forgot my passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "My passcode doesn't work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Tell me how to reset the passcode.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I need a new passcode.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "I don't have my access code for the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Can you tell me what to do to reset my passcode?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "What is the code I need to get into the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["passcode_forgotten"]}]}, "schema": []}
{"input": "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "My withdrawal was cancelled.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "The ATM did not allow me to withdraw", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why was my ATM transaction cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I was at the ATM trying to made a withdraw and I was declined.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "The ATM didn't let me get any cash", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I want to know why I have been unable to withdrawn funds.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I tried to make a cash withdrawal and it was declined. Why did this happen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I can't get money out of the ATM", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "The withdrawal was declined I am unsure as to why this happened?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I was declined when I tried to get cash.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why was I declined at the ATM today when I was trying to make a withdraw?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why did the ATM machine fail to give me a cash withdrawal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "My ATM transaction was unsuccessful.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I attempted to get cash but was declined.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I tried to withdraw money but I was declined!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "How come I can't take money out of the ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why was my cash withdrawal declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why could I not get cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "why couldn't I get cash in the ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why can't I get cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why didn't the ATM give me my money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "The ATM isn't giving out any money.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why was I declined getting cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "I couldn't get cash at the atm", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Why could I not choose cash at the ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "My cash withdrawl was declined why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "Is there a reason that the ATM declined my transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "The cash I tried to draw from the ATM was not approved.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "atm would not give me cash", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_cash_withdrawal"]}]}, "schema": []}
{"input": "My card payment is still on hold, why is it so?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Why is my payment pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "My card payment is still pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "How do i finalize a card payment", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Why is my card payment showing as pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Why has my payment not gone through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Please help me to know the status of my card payment as its pending since a while.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "What does it mean by pending payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "When will my card payment be done pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I made this payment days ago so why hasn't it gone through yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I am seeing pending from the card payment I made.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "My card payment is showing pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I bought some stuff this morning but the payment shows as pending", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I am waiting for a payment to go through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "How long does an item I bought show as pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "What is a pending payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I would like to know why my purchases from this morning are still pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Why is there a pending transaction on my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "My card payment is pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Why is a payment showing up on my card as pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I made a purchase and it says it's pending. What does that mean?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "How long do card transactions take to clear?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "what does pending mean?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "How long will this card payment stay pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "My payment still hasn't processed!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I was double charged, and the second charge is showing as \"pending\". How long will it be before I get my money back once the second charge has been refunded?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I have waited 15 days, but my payment still hasn't cleared.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Why would I have a pending payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Explain what the pending payment means?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "Why are my payments showing pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "My card is still pending, I've been waiting a while.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I bought some things this morning but the payment shows that it is pending", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "How long does it take to authorise a payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "What does a pending transaction mean?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "I have a pending payment from stuff I bought this morning.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_card_payment"]}]}, "schema": []}
{"input": "My phone was stolen", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "My phone was stolen yesterday.  What should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "If my phone is missing, can I block someone from using the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I think my phone is either lost or stolen.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "If I was mugged and lost everything, how do I access my account and app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I can't find my phone.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I've lost track of my phone or someone stole it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I'm not sure where my phone is, I think someone stole it or it's lost.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "Can I used my card even if my phone has been stolen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "My phone was stolen, what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "lost my phone, dont want others to use it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I lost my phone and need help securing it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "My phone was stolen so I no longer have access to the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "left phone at hotel, how to access app", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "My phone is not on me.  How can I use the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "my phone is gone", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "My phone is not with me at the moment so I will not be able to access the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "my phone was taken! can you place cancel my account so no one uses it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I lost my phone and would like to freeze my accounts.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "lost phone, can i still access account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "The hotel called and said I left my phone in the room.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "Someone stole my phone yesterday :( is there anything I need to do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "lost phone, dont want others to access account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I was mugged and everything taken.  What do I do to protect my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I believe I left my smartphone at the hotel I was staying at.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "Someone attacked me yesterday and took my things, so I am unable to use the app.  I am in need of some help.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "Can I still use the app if I switched phones?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I was mugged yesterday and they took everything.  I can't access my app.  What are my next steps?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I got mugged yesterday and lost access to the app. I need to regain it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "If I lost my phone, can someone use my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I am not able to use the app since I forgot my phone at the hotel I was staying at.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "Someone stole my phone.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "Someone stole my cards!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "My phone is lost.  What do I do to prevent someone from using the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "Is there anything I need to do since my phone was stolen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I lost my phone!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I can't find my phone but it has all my credit card information.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "How do I use the app if I don't have my phone with me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "I got mugged yesterday and can't use the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "My things were stolen yesterday and I can't use any apps or anything, so I am going to need some help.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["lost_or_stolen_phone"]}]}, "schema": []}
{"input": "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Can I receive a refund for my item?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Get an item refund", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Would I be able to get a refund for something I bought?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I need to do a refund", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I need a refund on an item I have not received.  Am I able to simply cancel the payment?  I don't know how to do this.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I would like a refund for something I bought", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I want to return an item.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Can I have a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Please stop my purchase.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I want a refund because my package has been taking too long to arrive. How do I go about doing that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "How do I apply for a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Can I have an item refunded?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "What do I need to do to get a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I need a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I am unhappy with my purchase, how do I cancel the order?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I bought something but now I would like a refund. How do I do that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "How do I get refunded?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Can you cancel my purchase?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "How do I cancel a previous purchase", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I would appreciate it if I could get an item refunded", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "How do I claim a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I don't want the item, I bought it on accident, can I get a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I would like a refund on one of your products that has been sold to me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I am not Happy with this product can i get a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I want this amount reversed out of my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I want to reverse a purchase. Can I cancel it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I am chatting about an order from a long while back.  I never got it to this day and am deeply upset by this!  I want all of my money back!  I just can not accept paying for something I never got.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I bought this item and was charged the wrong amount can I get a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "What's the refund process?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I want a refund for my purchase", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "How can I process a refund for something I purchased?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I want to get an item refunded", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I need to cancel a purchase I made.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["request_refund"]}]}, "schema": []}
{"input": "I tried to make a transfer and it was declined. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "why was my transfer declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "What would make a decline message show up during a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already  but same thing is happening.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "How can I fix my card, it got declined twice.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why did a transfer get declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "My transfers are being declined. IT has always worked for me but now it's declining my card. I've tried several times.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why did my transfer decline", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "The card got declined twice when I tried to use it to buy something online yesterday.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why did I get a transfer declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why did my my transfer get declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "How do I contact customer support about a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why was I unable to do a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Trouble transferring transaction contact for help", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why could my transfer have been declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "When I try and to buy something using my card it keeps getting declined.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I could not do a transfer because it was declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "When I submit a transfer, it is being declined.  The information I put in has been reviewed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why was the transfer declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "What is the reason my transfer was declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "My transfer got declined.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "My transfer was declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I tired to move my money, but my transfer was declined.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I would like to know why my transfer was declined.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I tried to make a transfer, but it was declined. Can you tell me why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "For what reason was my transfer declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "My transfer has been declined and I know it should have went through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Double check your funds may be declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I can't transfer money from my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "Are there any restrictions causing my transfer to be declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "I think my transfer was declined, but why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_transfer"]}]}, "schema": []}
{"input": "The refund isn't showing up on my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "My refund is missing from my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I requested a refund, and never received it. What can I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I was supposed to get a purchase refunded but I don't see the money in my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "There's a refund missing from my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I am awaiting my refund", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "How long does it take for a refund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Can you tell me why my refund is not showing in my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I asked for a refund last week but nothing has happened yet, can you help me please?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Why is my refund missing from my  statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Still waiting on a refund.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I requested a refund and it is missing.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I bought something and returned it and the money from the return isn't in my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Why isn't a recent refund on my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Where can I see the refund in my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "i was supposed to get a refund but my balance hasn't changed, why not?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I requested a refund from a merchant days ago but I do not see it in my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "The refund has not appeared in my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Did my refund go through? It's not on my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "My statement doesn't show that a refund has processed", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I requested a refund from a store but it hasn't arrived.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I still haven't seen a refund on my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I am missing a refund.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "My refund doesn't seem to be showing on my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I am not seeing a refund in my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Why can't I see a recent refund in my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Where is my refund? I have been checking my account all day.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "My refund is missing", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "Why doesn't a return show up im my account from a purchase I made?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back.  Thank you.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "How long will it take to get my refund", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "I should have received a refund however it is not showing on my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["Refund_not_showing_up"]}]}, "schema": []}
{"input": "My credit card was declined.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner.  I am really disappointed  and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why was my card payment declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I was trying to purchase something at the store today and my card has been declined.  Why has this happened?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My payment has been declined, I thought this issue was fixed!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My card was declined in a shop", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why did it decline my payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My card declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Can you look at my account ans see why my card was declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why was a transaction on my card declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My latest payment was declined, I was told everything was back to working order. What happened?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why doesn't the card payment work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I'm really stuck. I don't know why but my card payment has not gone through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I have a card payment that was declined, but why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Do you know why my card payment did not work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Something is wrong with my payment account since it has been declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why are you declining my payment? Everything was fine.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I don't know why my payment didn't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My card payment did not work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why is my debit card being declined when I have money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My card was not accepted.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I have no idea why my card payment did not work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My card payment didn't work, can you help?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My card was rejected at the store for some reason, can you look into this for me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Please explain why my card was declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Do you know why my card payment is declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why was my Payment declined", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "They declined my card payment.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why has my card payment been declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My card payment did not complete.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "My card didn't work in one of the shops.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Card payment declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I tried using my card and it kept getting declined, Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "How do you fix  my card payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["declined_card_payment"]}]}, "schema": []}
{"input": "I did transfer, why is it pending", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "How long for money transfer to show?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Why is my transfer not done yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I have a pending transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I am waiting for a pending money transfer to process.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "i transfered however its still pending", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I have a transfer that's pending and wanted to know how long it is going to take to process?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I had made a transfer but its still pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "How can I speed up a transfer?  Mine is pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "How long can an EU transfer take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "My transfer is still coming up as pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "My transfer is still pending and I know the account numbers are correct.  Please help.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I transferred money yesterday, but it still isn't available?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "How long does a transfer stay pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "How long do transfer pend for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Why hasn't my transfer gone through yet?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "When will the transfer go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Please explain why the transfers shows up as pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "When will my transfer go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "What is the cause that the transfer shows as pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "When will the transfer be completed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Pending transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I would like to know why my payment is still pending, can you help?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Someone transferred money to me and it doesn't show", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "How long does a transfer take to be confirmed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I made a transfer 12 hours ago. Why is it still listed as pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Why does my transfer say \"pending\"?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "How long can I expect a transfer to pend for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "For how long will my transfer be pending?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Why is a money transfer not showing?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "The transfer is coming up as pending the payment is due today. Will I be charged a fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I am still waiting for a money transfer to show", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "My transfer hasn't gone through yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "I am confused as to why my transfer could still be pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "How long does it take for a money transfer to show?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["pending_transfer"]}]}, "schema": []}
{"input": "Can you remove my account please?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "i want to close an account but im not sure about setting up a new one in the future, what do you recommend", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "My account needs to be deleted.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I would like to delete my account please.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "What steps do I need to take to close my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I'm tired of all the problems I've had. I want to quit this account!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Please delete my account right now!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I want to close my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "unhappy with you, how to delete account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I would like to delete my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I am highly unsatisfied with this company and want to delete my account!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I don't like your company. Delete my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I would like to close my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "This company is terrible! Can you delete my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "This company is bad, please delete my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "please delete my account, your services are not up to par.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I need your help in deleting my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "The service of this company sucks, I need to terminate my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Delete this account!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "How do I get rid of my account ASAP?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "This company isn't good, I would like to delete my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Can you delete my account please?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I am not satisfied with your company and would like to delete my accounts!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Please delete my account. I am not happy with the service from your company.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Please terminate my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I am sick of this damn company and want to close out my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Please close my account. I am unsatisfied with your service.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Please delete my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Your service is terrible,.  Delete my account,", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I want my account deleted!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I am extremely unhappy with this app and want to get rid of my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "How do I delete my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "This company sucks! Can you delete my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I wish to close my account. I do not like the service you provide.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Can you help me get rid of my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I don't find your services useful anymore, how do I delete my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Please delete my account, this company is not working for me!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "I want to delete my account. I'm unhappy with the service you're providing.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "Can you tell me how to close my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "This company sucks! Can you terminate my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["terminate_account"]}]}, "schema": []}
{"input": "What do I do if an ATM \"stole\" my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "How do I retrieve my card from the machine?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "I was retrieving money and my card wouldn't remove.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "What do I do since the machine swallowed my card. I need one.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "HOw do I get my card back after the ATM has pulled it in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "Atm took my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "Is there a way I can get my ATM card back from the machine?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "I think the atm ate my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The ATM didn't give me the card back!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "How can I get my card out of the damn ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The atm won't give my card back!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "How can I get my card back out?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The ATM machine stole my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "My ATM got stuck and I'm not sure what to do.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The ATM ate my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The ATM won't give me my card back.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "My card was confiscated by an ATM. How do I get my card back?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "What do I do if the ATM ate my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "ATM still has my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "What do I do if an ATM ate my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "What happens if the ATM doesn't give me back my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "I can't pull my card out of the ATM. Help me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "I have a problem!  The ATM stole my card!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "Why would an ATM swallow my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "My card was taken by the ATM.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "Help!  The atm won't give me my card back.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The stupid machine just swallowed my card!! I need a new one ASAP", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "How do I retrieve a trapped card from a ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "My card is stuck in the ATM, what can I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "I was getting cash and can't get my card back.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "If my card is trapped in the ATM, what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "My card has been swallowed by an ATM", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "I was taking out funds and was unable to regain my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "What should I do with my atm that got stuck?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "The ATM won't give back my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "I was at an ATM and it swallowed my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "What happens if my card is stuck in the ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_swallowed"]}]}, "schema": []}
{"input": "I got double charged for a payment so how do I fix that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account.  I think there is something wrong, can you look in to it please?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Why am I being charged twice fro a restaurant?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I would like to know why I was charged twice for my purchase.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I didn't buy this twice", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Why was I chaged twice for the same thing?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Why would I be charged more than once for the same transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Can you please check if I was charged twice?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I have been charged twice", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "It appears that I am being double charged for some items that I have purchased this past week.  Please review and correct.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I think something may have happened that caused a charge to show up twice.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Why is there a transaction that shows multiple times?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I see what looks like duplicate charges on account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Why was I charged multiple times for the same thing?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I had a duplicate card and got charged twice. How do I resolve this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Why am I being charged twice?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Please check payments on my card. There is a duplicate and I only bought it once.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "A transaction is repeated several times on my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I've been charged more than once for the same transaction", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "My card has been charged two separate times for a single transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Can you explain why there is a payment showing twice?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Why have I been charged twice for the same transaction?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I see that I have been charged multiple times for the same transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I was double charged", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I have multiple charges on the same transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I have a transaction that shows several times", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "There is more than one of the same transaction on my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I have a duplicate payment showing", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "I made a payment that got charged twice instead of once.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "What are my remedies if I think I was charged twice for the same expense?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transaction_charged_twice"]}]}, "schema": []}
{"input": "Can I verify the source of my funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I want information about the source of funds.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Where are my funds being sourced from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I would like to verify the source of my money", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "where to funds come from", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "What is the source of my funds.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I need to verify my source of funds", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I would like to see the source of my money.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Why do you need all this information about my Source of Funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How can I check the source of funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How can I tell where my funds came from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "What is the source of my available funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Can I find the origination of my funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "My source of funds need verified.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "What information do you need to verify my Source of Funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I need the source of my funds verified. How do I do this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I need my funds verified.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Help me check where the funds came from.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I want to know where the funds come from.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "What is the source of my money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Where can I find the source of my available money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How can I lookup where funds came from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Can I see that history on my funds and where they came from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I have to verify the source of my funds", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How can I view the source of my available funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Why does my money come from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "I need to validate the source of my funds.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Where are my funds coming from? I need to know.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Where has my available money come from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Why do you need to know where my money is coming from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How can I see where my money comes from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How can I check the source for my funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Where can I see the source of my money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "what is source of my funds, need to verify", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Where do my funds come from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How can I check the source of my fund?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How can I see my source of funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "How do I become aware of where my funds come from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "Where does all this money come from though?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "What do I need to do to verify the source of my funds?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_source_of_funds"]}]}, "schema": []}
{"input": "What is the number of days I have to wait for my Europe transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "What is the wait time for a transfer from the US?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "I need a fast transfer from China?  How fast will it be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "how soon will I see the transfer in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How many days does it take until funds are in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long until my transfer goes through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "Do transfers from Europe take longer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "What is the fastest that I can make a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "how long dies it take for transfers to reflect on my balance", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "If I started the Bank transfer from Europe, how long will the process take to complete?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long until the money is in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "When will a transfer reach my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "When should I expect to see my transfer hit my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "Will my transfer immediately show up in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "When does the money get transferred to my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long do i have to wait for a transfer to reach my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long does it take for funds to come through the US to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long is my Europe transfer wait?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How many days does a transfer from the US take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long do I have to wait for a transfer from the US?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long is the wait for a US transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How many days until the money will be in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long does it take for a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "What is the time frame for a transfer from the US?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "when will i receive a US transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "Approximately how long will an urgent transfer from China take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "I initiated a Bank transfer form Europe, how long will this take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long does it take to process transfers from Europe?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long does a funds transfer take from one back to another?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "What would the approximate delivery date be if I transferred something urgently to China?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "I have to transfer something to China as fast as I can. How long will it take to arrive in China?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long to I have to wait for a transfer to reach my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long is it going to take for my funds to show in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long will it take for the transfer to reach my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "If my transfer is from Europe how long will it take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "There is an important thing from China that I need to transfer. Approximately how long will this take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "How long does a transfer take from china?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "When will money be available in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_timing"]}]}, "schema": []}
{"input": "I think my card payment has been stopped", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "My card payment was reverted.  Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "the app reverted my payment", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "My card payment was cancelled.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Why was my payment cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I made a payment but the app reverted the payment.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "My payment was reverted by the app", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Please explain to me the circumstances in which my card payment would be reverted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Why has my card payment been cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "What do I do if it says my card payment has been cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Can you tell my why my card payment has been reverted.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "why did the app refuse to make an approved payment", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Do you know why my card payment was reverted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "My credit card cancelled a payment for a purchase.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Why was my payment reversed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I have a payment listed as cancelled.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I think my card payment had been return", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "what happens to the funds if a merchant refuses the payment", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I am attempting to make a purchase online, but my card is not working.  I know there are funds available, is this an issue on the banks end?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Why was my card payment cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Why has my card payment been reverted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "There must be an issue, why has my card been cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I bought something and the money appeared back into my account? Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "My account shows the card payment cancelled.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I'm not sure why my card payment was cancelled, can you find out why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "What is the reason that my card payment was cancelled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Why was my card payment reverted?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Why does the app revert a payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "I did a payment but the app reverted it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "What happens if a merchant doesn't accept a payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "There was a canceled payment for my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "My transaction to pay for an item was returned to my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Someone stopped my payment", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "If my card payment is cancelled, what should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "Why has payment been returned?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["reverted_card_payment?"]}]}, "schema": []}
{"input": "What kind of cash machines would allow me to change my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Where do I change my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Is the bank the only place I can change my PIN>", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "If I am overseas, how do I change my pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Can i change my PIN at the ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "How might  I change my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I would like to change my PIN but I am not currently in the country.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I would like to change my card PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I want to set a new PIN", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I need a new Pin how do I go about that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Is there a location near me that i can change my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "In what ATM can I change my pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I'd like to make a new PIN selection.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "How do I set a new pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "How do I update my PIN to a new number?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "How can I change my Tholepin ?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "My new pin needs to be set.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I want to choose a different PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I would like to change my pin.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Am I able to change my PIN at any cash machines?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I need to change my PIN. Can I do that at a cash machine?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Do cash machines let me change my pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "How do I change my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I need to change my PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "May I receive a different card pin", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "What do I need to do to change my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Help me set up a new PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Which cash machines will allow me to change my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Where can I find instructions to change my PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I need to change my pin but I am on the road.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "How do I update the PIN on my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I need a new PIN.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Show me how to change my pin?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "Please tell me which cash machines will allow me to change my pin.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "What steps do I need to take to change my card PIN?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "How to change the PIN on my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "How can I change the PIN?  Do I have to go to a real bank?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["change_pin"]}]}, "schema": []}
{"input": "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I am not able to do a transfer to an account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I was unable to make a transfer to another account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I had a transfer blocked", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Can you please help me with this exchange?  I am trying to get crypto and the app won't let me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "How do I do a successful transfer to an account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why did I get a message saying that my transfer is not possible?  I have done this before no problem.  Please fix.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why can't I transfer to a beneficiary?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I am having problems transferring to a beneficiary.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "What's the deal with no cryptocurrency on your app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why isn't my transfer not going through? I keep getting an error message.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "What are the rules for transferring to a beneficiary?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Can I transfer money to a beneficiery?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I have tried transferring money numerous times.  All I keep getting is an error message.  Can you tell me what is going on and how this van be fixed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I have a cryptocurrency exchange that won't go through. Please help me process it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why wasn't I able to transfer to another account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "The money would not transfer to a beneficiary.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I couldn't do a transfer to an account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "A transfer to an account was not allowed", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why did I receive an error message saying that my transfer was not possible?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Explain why I can't do a transfer to a beneficiary.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "My transfer to beneficiary didn't go through", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I couldn't make a transfer to a beneficiary!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "My beneficiary has been denied, is this normal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "The account transfer I was trying to do failed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "My beneficiary is not allowed, please may I have answer as to why this is?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why couldn't I do a transfer to a beneficiary?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why would i not be able to do a transfer to a beneficiary?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I want to transfer money to a beneficiery. Why can't I?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Can you help with a transfer to an account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "why isnt my account allowing transfers", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "I want to buy cryptocurrency, but your app doesn't let me. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "i tried to make a transfer to a beneficiary and it didn't go through", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "Why was a transfer to an account not allowed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["beneficiary_not_allowed"]}]}, "schema": []}
{"input": "When I made a transfer, there was a fee.  Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I was charged a fee for my transfer.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Is there a reason I was charged a fee to transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why was a charged just for transferring?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I had to pay in order to do a transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "What is the transfer fee charge?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why was I charged extra for transferring money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "im not paying this transfer fee", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I am being charged a transfer fee aren't they free?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "What is the maximum I can transfer before I incur fees?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I got 2 transfer fees and I thought transfers were free.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why am I being charged a fee for transferring money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Do charge fees for transfers?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Hi,  Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference.   I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why did I get charged for something I bought online? Even though it was international, I thought it would be covered.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why were there additional charges when transferring?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I was charged more when I transferred!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Is there a transfer fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I'm not sure why I was charged an extra fee for transferring funds.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I thought transfers were free, why was I charged a fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "My receipt shows an extra charge on my transfer, why is this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I was charged a fee when making this transfer, and I don't think I should have been!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I sent out money, but was charged extra for transferring. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why am I seeing a transfer fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "There was an extra charge when I made a transfer.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I was charge a fee for my transfer, why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why was there a fee for my transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why was my transfer charged fees?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Is there supposed to be a fee for the transfer I made?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Why was I charged a fee for a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "What extra charges are there?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I know that I am able to make transfers for free.  That was something that I valued.  After I bought something online from abroad I noticed that I got charged a fee?  What is this and can it be removed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I transferred money and was charged and want to know why.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I was charged for something I didn't expect", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee.  Why am I seeing this fee now?  I am not happy about this at all.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "I got charged and extra fee when I transferred money so why was I charged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Can you explain the transfer fee to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_fee_charged"]}]}, "schema": []}
{"input": "Will salary be received through this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How can I get paid in a different currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can I receive my salary in a currency other than what it is deposited in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can I get my salary through this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How can someone send me money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Is there a problem with receiving my salary in GBP?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Do I need to choose GBP to get my salary deposited properly?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "I get paid in GBP. Should I configure this and if so, where?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Is it possible for me to get money out in a different currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can I use this to receive my salary?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "My salary is received in the form of GBP. Do I need to do anything specific to configure this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How do people send me money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Is GBP a supported currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Do I need to establish I am paid in GBP before a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Salary in GBP has been received, does it need to be configured elsewhere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How do i get my salary in the account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "What are the ways for others to transfer me money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "What different ways are there for someone to send me money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "What do I need to do to transfer my paycheck to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How can my friend send me money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can I directly transfer my salary onto here?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can this be used to receive my salary?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Is it possible to deposit money in GBP?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "I received my salary in GBP. How do I change this to my currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How can my friend transfer money to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can my friends send me money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How do I deposit my paycheck to this account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can I use this account to receive my salary?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can i deposit my salary to this account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How do I get my salary through this account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "What if I need my salary in a different currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "I receive my salary in GBP. Do I need to configure this somehwere?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Do you know if I can use this for my salary?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "How do I get my paycheck through this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "can I transfer my salary if it's in a different currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can I get paid in a different currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Is my salary eligible for this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "My salary is in GBP; how can I note this in the app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can I get paid in another currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "Can I get my paycheck through here?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["receiving_money"]}]}, "schema": []}
{"input": "dont understand why transfer failed", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "My transfer didn't work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Fix your system. I can't make transfers, I've tried like 5 times already.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Tell me why my transfer failed!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "My transfer did not go through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Why was I not able to complete a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Why did my transfer not go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "My transfer didn't go through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "I could not get my transfer to happen correctly and was wondering why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "how come my transfer didn't work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "I transferred my funds, why did it not go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Why has my transfer failed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Why did my transfer fail?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Why hasn't my transfer been made?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "My transfer will not go through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "My transfer keeps failing and I just want to transfer the money can you please make it work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Why would a transfer fail?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "What are your policies for card transfers?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Is the system down? I've been trying to do a transfer and have failed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "I tried to make a transfer but it failed", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Why couldn't I complete a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "My transfer appeared not to work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "What is stopping my money from transferring?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "My attempted transfer failed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "My transfer did not seem to work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "help me with my transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Says my transfer can't be completed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "can you tell me why my transfer failed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Why didn't my transfer go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Can you provide a reason as to why my transfer did not work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "I tried to transfer money and it did not work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["failed_transfer"]}]}, "schema": []}
{"input": "Can I do a bank transfer to put additional money in my account because I am out of money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I'm out of money, can I add money with my bank?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How do I go forth on transferring money into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I don't understand how to top up my account, can you please explain the process?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I don't understand the money transfer process.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I need to transfer money into my account, how do I go about doing this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "What do I need to do to transfer money into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I don't know what to do. Should I transfer funds. My account is out of money.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "Can I add funds to the card directly from my bank account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How does tranferring money into my account work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I would like to transfer some money from my other bank account into this one.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "When I want to transfer money to my account, how can I do that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I need to transfer funds into my account. How can I do this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "What are the steps I follow to transfer money into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How can I transfer funds from my bank to my top up account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I want to top my account by using a bank transfer. How would that work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How to I transfer my funds into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How do I top up my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How can I transfer money from an outside bank?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How can I fund my top-up account using my bank account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "What methods can I use to add money to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How can I perform a dual money transferring from one account to another?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY  ACCOUNT FOR ME?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How do I transfer money to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How do I send my account money through transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How do I do an international transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "Are there ways to transfer money into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I want to transfer from accounts in order to Top up. What are the steps necessary.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How does a transfer work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I want to use bank transfer for topping up my account. How is it handled?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I checked my account today and it said I was out of money. How do I transfer money into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "How can I transfer money to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I would like to transfer funds from one account to another.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I'm trying to transfer money into my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "I would like to transfer money from my other bank account into this one.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "Can I use a bank transfer to refill my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["transfer_into_account"]}]}, "schema": []}
{"input": "What all is needed to verify the top-up card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "It wants me to verify the top up. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Where can I find the top-up verification code?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Why do I have to verify the top-up that I started?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Can you give me information about verification code?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "What are the benefits to verifying the top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "how come the verification with the top up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Can I verify a top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "reason i need to verify top up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Why do you need code verification for my top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Where can I find the verification code on a top-up card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "How do I get my top-up verification code?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Is it possible to verify a top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Is it normal to have to verify my top-up or is something wrong?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Why does the top-up need verification?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Why does top-up need verifying?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Is it necessary to verify my top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Why am i to verify the top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Where's the verification code for the top-up card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "How do I find the verification code for my top-up card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Why is it important to verify a top-up card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Why do I have to verify the top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "What is the verification code on a top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "I can't find the top-up verification code.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "How do I go forth verifying my top-up card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Where do I find the top-up verification code?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "How is the top-up card verified?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Is there a verification code for the top-up card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "What is the importance of verifying the top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "help me find the top-up card's verification code?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "I don't understand why it says I have to verify the top-up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Can I verify a top-up and what card is used?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Where do I go to get the code to verify the top up card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "The top-up verification code is missing", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "How do I verify a top-up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "I cannot locate the verification code for my top-up card. Please help me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "How can I find the top-up verification code?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "I need help finding the verification code for my top-up card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Is there a verification code for top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "What is the necessity of verifying the top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_top_up"]}]}, "schema": []}
{"input": "Would it be possible to get another card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "How many cards can I have for one account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "I want to order another crad", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "How can I get additional cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Is there a fee for extra cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "I need some spare physical cards.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "I would like to receive a few more physical cards.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can I have a card after my first one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "How would I go about getting a second card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "I'd like to have another card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "If I need more cards, are there any fees?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Do you offer multiple cards for the same account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can I get a spare card for someone else to use?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "I need to get some more physical cards.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Would I be able to get another card for my account, so I could give one to my daughter?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "What is the procedure for getting another card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can I have a second card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "My daughter would like a card as well, how can we make this happen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can I give a second card to my daughter?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "May I have another card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Is there a fee for sending out more than one card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can I order extra cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Where can I get a second card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "I was looking to buy another card today.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "I need a few more physical cards.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can i have a second physical card for this account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can I purchase extra non-virtual cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Am I allowed to give my daughter one of my cards to use?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "May I have a second card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can i have a card to my daughter?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Are there restrictions for ordering extra cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "How can I get a second card for my daughter?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Where do I request another card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Am I able to get a second card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "If you send me more cards, are there any charges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "When trying to get more than one card is there a extra amount that needs to be paid?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Is it possible to give a second card for this account to my daughter?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "My daughter needs a card. Can I give her one of mine that's linked to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "My child needs a card, how can I add them to the account I currently have?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "my daughter needs a card, how do i add her?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["getting_spare_card"]}]}, "schema": []}
{"input": "Can I top up by cheque?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "How do I top-up using cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can I top up with a cheque?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Is it possible to top up with cash? If so how do I do it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can you help me find top up by cash deposit?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Is there an option to top up a with cheque?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Need to deposit a cheque into my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "How do I top up my account with a cash payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "I'd like to use cash to top up. How do I find that option?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Where do I locate topping up with cash.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "How do I pay by check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can I add to my account balance with a cheque?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "What type of deposits do you accept into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can I top up using a cheque?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can you top-up a card with a cheque?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "I need to top up cash, How do I do it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "I'm looking for the option to top up by cheque.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "What locations can I top up with cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "I want to top up using cash, where can I do that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "is there a way to do top up with cash deposit", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Where are the options to top up with a cheque on my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can I use cash to top up my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "How can I top up with cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Will you accept a cheque to top up my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "How can I top up with this cheque I got?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "What methods can I use to top up my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Is cash good to top up with?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "how come i can't find anywhere to load using cash", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "What can I pay with? Does cash work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "How do I deposit cash into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Why can't I top up with a cheque?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can I send a cheque to do my top ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can I top up my account with a cheque?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "I want to do a cash top-up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "I have a cheque here, can I use it to top off my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "I want to top-up using cash", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "How can I top-up my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Can I submit a check or cash payment?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "Do you accept checks?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_cash_or_cheque"]}]}, "schema": []}
{"input": "How do I receive my physical card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "I want a card. What is the procedure?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "What do you charge for physical cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where can I get my card at?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "price of physical card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Please, how do I order a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Send me a physical card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "I want to order a card. Where do you deliver to?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Can I request a physical card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Is there a charge for physical cards", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Do you charge for physical cards", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Do you ship cards to where I live?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "For physical cards, do you charge?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "I need to get an actual card so that I can use it for in person transactions. How would I do this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Will I get a real card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where can you deliver cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where are cards delivered to?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Please tell me how to get a physical card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "What is the charge for a physical card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Is a non-electronic card available as well", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "How much does it cost in fees to use your card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "How can I get a physical card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Can I get a physical card through this app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "can I have a non virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "How do I get a physical card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "What are the fees to get a physical card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where can my card be delivered?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "What will I be charged for a physical card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where do I order my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "What locations can a card be delivered to?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where can I receive my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where do you deliver cards by mail?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "How can I get a real-life card of my own?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where will I find my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "If I want a physical card, do I have to pay anything?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Where can cards be delivered?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "I need a physical card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "What are the fees for a physical card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "How do I get an actual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Can I get a real card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["order_physical_card"]}]}, "schema": []}
{"input": "Why is my disposable virtual card being denied?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My disposable virtual card doesn't seem to work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My disposable virtual card is broken.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My non-physical card will not work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Why is my virtual card is being declined?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Are there restrictions for my disposable card since it does not seem to be working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "I cannot get my virtual card to work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My disposable virtual card will not work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "I cannot use my disposable virtual card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Can I make multiple online transactions with my virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Why was my virtual card declined when attempting to setup automatic billing?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Why doesn't my disposable virtual card work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Why can't I use my virtual card for subscription services?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Why isn't my virtual card working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "I cannot make transactions with my virtual card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "For some reason, the virtual card won't work for me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "How can I fix a problem where my virtual card is rejected?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My virtual card isn't working. What do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "What do I do if my virtual card won't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Is there a trick to get the disposable virtual card to work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Why can't I get my virtual card to work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My card is just not working at this time.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My disposable card seems not to be working am I doing something wrong?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My payments from my virtual card keep getting rejected.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My transaction was just declined when I was using my disposable virtual card. What can I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My disposable virtual card is not working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "How do I get my disposable virtual card to work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "How come my disposable virtual card used to pay for a gym subscription got rejected?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Payments from my disposable virtual card don't work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My disposable virtual card was rejected by the merchant, please help?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "My virtual card won't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "Tell me why my virtual disposable card won't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "I need help getting the virtual card to work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "How do I make my virtual card work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "virtual card is not working for me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["virtual_card_not_working"]}]}, "schema": []}
{"input": "I did not get the right amount of money when I used a different country's currency.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have   known about these charges I wouldn't have made a withdraw.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Can you look to make sure the exchange rate is correct", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Exchange rate for my cash withdrawal is wrong", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Why was the exchange rate wrong when I got cash", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Why is the exchange rate wrong for my international withdrawal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "A wrong exchange rate was applied to a transaction made abroad.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "The exchange rate you gave me for my cash withdrawal is wrong", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Is there a fee for exchanging cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Why was the exchange rate different when I withdrew my cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "When I got cash, my exchange rate was wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "In receiving cash, the wrong exchange rate was used for my transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I took out a foreign currency and the exchange rate is wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I feel like too much money was taken during my currency exchange.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "There was an error in exchange rate for my cash withdrawal", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "The conversion rate on the ATM that I used with foreign currency was wrong.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "why is the exchange rate for a Foreign ATM different", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "My cash withdrawal charged me the wrong exchange rate", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "My ecchange rate was wrong for a cash transaction.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "The see the rate applied to my transaction was wrong at the atm.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "The rate of exchange isn't right for my cash withdrawal.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I took out cash abroad and the exchange rate isn't correct.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I used an ATM in a foreign currency but the rate applied is wrong!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "how do you determine your exchange rates because one of yours was off when i got cash", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "The cash withdrawal exchange rate is not correct.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until  I arrive in Britain. Will a withdrawal involve extra charges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["wrong_exchange_rate_for_cash_withdrawal"]}]}, "schema": []}
{"input": "can i get a description of how to use a disposable virtual card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Can I create a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "What can you tell me about getting a virtual disposable card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "I would like to order a disposable virtual card. How can I do this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "how do VR cards work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "What is a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "I would like a temporary virtual card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "How do the disposable cards work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "How do I use a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Where's the best place to get a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Can you explain the disposable cards to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Is there anyway, I can get a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "how secure is a disposable virtual card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "What do I do to get a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "I want to get a disposable virtual card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Can you explain disposable cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "how do i get a virtual card for one time use", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "May I get a disposable virtual card as well?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Can i get a single use virtual card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "I would like to create a disposable virtual card. How do I go about doing that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "I have a disposable virtual card here, so would you tell me what to do with it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "how does a virtual card work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "What is the process of obtaining a disposable virtual card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "What does a disposable virtual card do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "When can I order a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Is it possible to also get a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "How do I obtain a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "How would you use a disposable card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "I need a disposable virtual card, how do I get one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "How do disposable cards work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Is there a disposable virtual card I can order?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Where can I get a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Will I be able to get a disposable virtual card as well?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Hello! I need to order a disposable virtual card. Where can I do that at?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "where do I request a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "Can i get a throw away card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "how many transactions can i make with a disposable card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "What are disposable cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "what's the process for getting a disposable virtual card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["get_disposable_virtual_card"]}]}, "schema": []}
{"input": "The app denied my topped up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I have a top up that didn't go through.  Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Why did the app deny my top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "please tell me why my top-up failed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "My top-up isn't working.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I attempted to top up but the app denied it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "What reason did my top-up fail for?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Why didn`t my topup go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "How can I check to see if my top-up worked?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "My top up didn't work.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "My top up failed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Why would my topup not go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Why caused my top up to not work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Why did my top up not work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Why was my top-up unsuccessful?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "My funding to my card didn't go through.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I topped up but the app did not accept it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "The app denied my top-up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I think my top up did not work", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "My top up was denied in the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Can you tell me if my pop-up went through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "can you check why I wasn't able to top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "How did my top-up fail?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "My top-up failed, WHY?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I tried to top up. Why was it denied?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "What's the deal? My card was just denied for top up. Why is it not going through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I don't think my top up is working correctly", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "The app won't let me top up my account", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I'm not sure why my top up request was denied", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Why can't I top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "My top-up has failed.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Problems with top up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I really need money from my card today, but my card is getting declined. Please help!!", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "How do I know if my top up was unsuccessful?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I'm pretty sure my top up failed. How do I fix this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "why isnt top up working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "Can you tell me why my top up didn't work?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_failed"]}]}, "schema": []}
{"input": "I made a transfer a few hours ago from a UK banking account.  I do not yet see the transfer.  Please check on this for me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "the balance on my account didnt change when i transferred money", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "How long will it take for my transferred money to show up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Why didn't my balance change after I transferred some money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "When will my balance update after a transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "How long does it take for an international transfer into my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "When will my transfer be available in my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I didn't get the money I transferred", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I just completed a bank transfer and the balance didn't update", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I transferred some money but I think it has gotten lost somewhere.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "How long does a UK transfer take?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I made a transfer and am still waiting.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I made an out of country transfer and it hasn't went through yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "After the transfer, the balance did not update.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I had cash transferred but the balance did not change.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I can't see my latest bank transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "My bank transfer is still not showing up in my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I made a transfer and it doesnt' show up in my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I transferred some money but it is yet to arrive.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Why is my balance the same?  I processed a transfer.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Why don't I have my transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Why isn't the transfer on my account showing up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "The  money I transferred does not show in the balance.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I have completed a transfer but it is not showing up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I did a transfer to my account but it doesn't show up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "How long until my transfer will be available to me", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Why doesn't it show that I did a balance transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I made a bank transfer a couple of hours ago from my UK account.  It hasn't appeared, can you check to make sure it went through?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "My transfer is pending.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Where is my transfer from [country]?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I made a bank transfer and my account balance did not show it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Where is my money? I transfered it and it isn't in my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Why doesn't my balance reflect my transfer", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "My account balance has not gone up even though I just transferred money into it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "When will I see my new balance after making my bank transfer?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["balance_not_updated_after_bank_transfer"]}]}, "schema": []}
{"input": "Think someone has took money out with my card. What shall I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There is a withdrawal that isn't mind in the app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I didn't get cash from an ATM, but the app says I did", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "My app shows some cash I didn't get.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "Why is there a random withdrawal in my app?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There is a suspicious cash withdraw on the account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "The app said I withdrew cash at an ATM and I didn't", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "My app says that I received cash from an ATM and I didn't.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "How do I freeze my bank card, as there has been a strange withdrawal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I see a cash withdrawal that I did not perform.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I checked the app and saw an extra cash withdrawal that I didn't authorize", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I have a strange cash withdrawal in my statement", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There's a cash withdraw on my statement that I didn't make.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I am seeing in the App a some cash withdrawal that its not mine", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "My account has a weird withdrawal.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I'm unsure of a withdrawl in my statement.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "It looks like someone else withdrew cash from my account, can you help?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I think I see a withdraw I did not make.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "Some cash is showing up in my app that I did not get.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There is an unauthorized cash withdrawal from my account for 500£.  I definitely didn't make this withdrawal.  I need your help.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "The app is showing an ATM withdrawl that I didn't make.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There is a odd withdrawal on my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "How do I cancel my card? There are charges on my account that I didn't make.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There is an error, the app says I made an ATM withdrawal and I didn't.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "What do I do if I notice a strange withdrawl in my statement?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I don't recognise a cash withdrawal", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "Help!  My wallet was stolen and someone is taking money out.  I need this money!  What can I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There is a cash withdrawal transaction that I am unsure of.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "Cash I didn't get shows in my app.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "There is an ATM withdrawl in the app I don't recognize.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "A cash withdrawal is showing up that I didn't do.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "The app made a mistake and said I made a cash withdrawal.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_not_recognised"]}]}, "schema": []}
{"input": "Is there an exchange fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "whats your exchange rate", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "What are your currency exchange fees?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Where do I find the exchange rate?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "What is the base amount for cross-currency exchanges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "How much more do I have to pay to exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Is there a fee for exchanging currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "How much does it cost to exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "whats the exchange charge", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Is there any discount for someone that exchanges currencies frequently?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Is there a fee to exchange foreign money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Do I have to pay for exchanging currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Does it cost extra to exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Is there a fee for exchanging foreign currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Will I be charged a fee for exchanging foreign currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "How much is a cross currency exchange, and can I check to see if I have any discounts available?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Do you offer a discount on multiple currency exchanges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "How much do I have to pay for the exchange fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "If I want to exchange currency, will there be extras?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "If I need to exchange currency is there an extra fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "I was wondering if there were any discounts offered for frequent currency exchanges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Would I be charged for exchanging currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "What is the exchange fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Does it cost to exchange currencies with this card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "how much you charge for exhcange", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Are there any extra hidden fees for exchanging currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "When I travel, what will it cost to switch for my currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "How much will I pay to exchange foreign currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Does it cost money for currency exchange services?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Are there extra charges for exchanging currency?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "I will need to exchange currencies frequently, will I be able to get a discount?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Is there a charge for a foreign currency exchange?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Is there a discount for frequently exchanging currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "What is the cost for an exchange fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Will it cost more money if my currency needs to be exchanged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "I would like to exchange currencies, but is there an extra charge to do so?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Does it cost anything for exchanges?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Can I exchange money from abroad without additional costs?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "does it cost to exchange currencies?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["exchange_charge"]}]}, "schema": []}
{"input": "Is there a fee for using a European bank card to top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Are there any fees for adding money with an international card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "i was charged when i used a us issued card. why and what cards are free to use to add money", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Any hidden fees associated with the international card if money is added?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Will I get charged for topping off my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Are there charges for topping up US cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Are there fees for top ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "What are the charges for US cards with top up.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Is there an additional charge for topping up using a European card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "In exchange for top ups will you take fees?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "I just topped off my card will I be charged for it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "How much does it cost to top up by card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Are there any fees if I use a European bank card for a top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "What are the top-up fees?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "How much is the charge to top up my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "How much can I expect to pay to top up a US card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "What fee is included if I top up by card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "If I use a European bank card for top up, Do I get charged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Will there be any extra fees for European bank card for top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Will I be charged if I use European bank card for top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "I want to use a European bank card for a top up. Must I pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Will I be charged for topping up by card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Is there a fee for topping up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "What do you charge for top ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Will it cost anything to top up a US card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Does topping up my card have a fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Are there fees for adding money using an international card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "When using a US card, what is the cost for a top up/off?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "I need to use a European card for a top up, what will the charge be?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Is it okay to use a bank card to top up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Any fee for topping up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Are there any fees for top ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "What are the fees of using an international card to add money?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Is there a charge or discount if I use a European bank in a top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Is their a fee for top ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Can I top up using an international card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "What will happen if I want to add money using an international card? Will I run into any fees?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Are there any extra fees for adding money into the international card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "What are the fees for top ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "What are the top up charges for US cards?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["top_up_by_card_charge"]}]}, "schema": []}
{"input": "Could you please activate my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I need to activate my card can you do that now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "What do I need to do to activate my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "Tell me how to go about activating my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "How can I activate my card so I can start using it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "How long will it take to activate my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "What's the right way to activate my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I received my new card, how is it activated?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "Is there a way my new card can be renewed?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "How do I activate a card I received?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "Why can't I activate my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "What is the process of card activation?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "WHAT CAN I DO AFTER THE CARD MISSING", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I got my new card where do I go to activate it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "Would like to use my card and need to activate it first.  Can you help me do this?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I need help activating my new card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "how to activate card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "Please, activate my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I tried activating my bill of fare and it didn't workplace", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I just got my card and want to use it, how do I activate my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I have a new card and I want to activate it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "Assist me please with card activation.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I need help with activating my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "How can I start using my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "Activating my card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "When will my card be activated?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "How can I activate my card>", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "What are the steps in order to activate my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "How do I go about activating my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "What is the activation process on my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I would like to get help from someone with activating my card.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "What is the process for activating my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "How do I use my new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I got my new card but I am not sure if it need s activated and how?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "What are the steps to activating a new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I would like to activate my card to use now, can you help me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "How do I activate a new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I just got this card & I don't know how to activate it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I got my new card. How do I activate it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "What do I need to do to activate my card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["activate_my_card"]}]}, "schema": []}
{"input": "I see some fees for cash withdraw.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "How come I was charged extra when I withdrew cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why am I being charged when I withdraw cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "What is this charge on my account for a cash withdrawl?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why is there an extra charge for money that was withdrawn?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why was I charged a fee for withdrawing cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why did I get a fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why did my cash get charged a fee that should not be there.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why did I have to pay a fee when I got cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Hi, I am calling about a recent transaction that has happened on my account.  I recently went to the ATM, and tried to make a withdrawal on my account.  I just happened to check my transaction slip and noticed a fee for my withdrawal.  How can I resolve this, I didn't know fees were charged for this type of action.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "A fee was charged for my recent withdrawal.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I got a fee for an ATM withdrawal.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "What is the reason for this fee I got after a simple cash withdrawal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Is there a fee for withdrawing cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I've notice I was charged for withdrawing cash, can you explain why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why was my account charged for using an ATM?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why is there a charge on my account for taking out cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "An ATM fee was attached to my recent withdrawal.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I thought cash withdrawals didn't have a fee", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why did I get charged a fee when I tried to obtain cash?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "While I was checking out in the grocery store, I realized I needed cash so I requested some.  However, I noticed there was a fee for this transaction.  Why did I get charged a fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Using an ATM caused me to incur an additional fee. Why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I was charged extra for a withdrawal", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Is there a limit on how much I can withdraw from my account without being charged?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "More fees, this time for withdrawing my own cash. Why are you robbing me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I have never been charged a fee for cash withdrawal before. When did that change?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I was charged for a cash withdrawal.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why did you charge me for a cash withdrawal?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I took cash and got charged a fee", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "I had a wrong fee charged at this ATM.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "When I got cash, I'm pretty sure there was a glitch that overcharged me.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "My account got charged for taking out cash, why did this happen?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Why is there a fee for withdrawing?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["cash_withdrawal_charge"]}]}, "schema": []}
{"input": "Am I able to order a new card and have it sent to me in China?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Will you be able to send the new card to China?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "When my card expires what happens to my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "What do I do when my card expires?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "The expiration date on my card is coming up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "My card's expiring, what happens now?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "My card is about to expire. What do I need to do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "how long and how much does it cost for new card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "What do I do if my card is expiring soon?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "How much does it cost to get a new card?  Mine is almost expired.  How fast does it come?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Since my card is about to expire, what do I do to get a new one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "My card is about to expire and I need to know how much it costs and how long it takes to get a new one.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "When my card expires do you send a new card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "What is the next step if my card is about to expire.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Once my card expires, what should I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "I need a new card, my current card is nearly expired.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "It appears my card expires next month, can I order a new one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "My card is about to expire. How much does it cost to order a new one and how fast will I get it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "What do I do when my card is about to expire?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "I will need to get a new card soon, how do I order?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "going to need a new card what are the fees and time it takes", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Will I need to order a new card since mine expires next month?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "When my card expires, will I get a new one mailed to me?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Do you have to order a new card before your current card expires?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Since my card is about to expire, I need a new one.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "My card is very close to expiring. When can I order a new one and how do I do so?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "I need to order a  new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "How do I order a new card before It expires?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Can I receive a new card while I am in China?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Next month my card will expire, do I need to order a new one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "The expiration date of my card is approaching .", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "How can I get a new card ASAP to replace an old, soon to expire one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "I need a new card since my old one is about to expire.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "My card is about to expire.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "My card is expiring shortly.  How much will it cost for a replacement, and how soon can I get it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "What would the price be for an expired card replacement and how long will it take me to get it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "in china, need new card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "If my card is about to expire, do I need to order a new one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "My card is about to expire. How do I get a new one?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "I need to know the cost and when I will receive a new card to replace an old one.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["card_about_to_expire"]}]}, "schema": []}
{"input": "Is the top up feature available on the Apple Watch?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Can I use the system Google Pay for top-ups?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "My top-up for Google Pay isn't working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Can I add money with Apple Pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Can I use my Apple Watch to to top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Does Apple Pay give the option to top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Top up on my Google Pay isn't working.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Is it possible to top up with Apple Pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "do i have to setup apple pay to use it", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Can I use Apple Pay to top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "How can I top up my Google Pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Does Google Play have an app to Top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "I received my American Express card, but I am having problems making it work with Apple pay.  Can you help me with this problem?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "is apple pay eligible for top up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Why can't I use my American Express with Apple Pay to top up my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "how do i add money with my apple watch", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "If I want to top up, can I use Apple Pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "can i top up with apple pay", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "My American express is experiencing a problem with apple play with top up, can you fix it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "My top up is not working in Apple Pay.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Is Apple Pay a possible top up option?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "I don't know how to top up my Google pay.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Can I top up from my Apple Watch?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Can I use my American Express stored in Apple Pay to top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "is apple pay costly?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "How can I top up with Google Pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "I can't top up my account using my American Express with Apple Pay.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "I got my American Express in Apple Pay, why is top up not working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "I got my American Express in Apple Bay but top up is not working", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "How do I top up? Can I use my apple watch?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Is it possible to use Apple Pay to put money in my account?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "My American Express is in my Apple Pay and the top up is failing, why?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "How can I top-ff my account using my Apple Watch?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "can google pay be used to make a top-up", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "How do I get the Top Up feature on my apple watch working?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "How do I troubleshoot Google pay top up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "How do I top up with Apple Pay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Why isn't my top up working using my saved American Express in ApplePay?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "How do I use the top up app with my apple watch?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "Google pay and top up, I want it, can I get it?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["apple_pay_or_google_pay"]}]}, "schema": []}
{"input": "What can I use to verify my identify?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What do you need to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "I need to verify my identity, but how do I do that?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "How can I verify my indentity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What is needed to prove my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What do you need for my identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "How do you verify an identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "Is there a specific type you need for identity verification?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "I got a message that I need to verify my identity; what do I do?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "Are there any documents needed for the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What are the steps I need to take to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What do I need to verify my identity", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "I need to verify my identity", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "I need some help with identity verification.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What's the process for ID verification?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "I would like to know how I can verify my Identity.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What kind of documents do I need for the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "Let me know the steps for the identity checks", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What should I do to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What are the steps to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "How does my identity get verified?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What things do I need to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What steps do I take to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "Can I verify my identity online?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "do the details of my profile have to match my documents", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "Where do I verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "When getting my ID checked, what are the steps involved?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "do I need anything for the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "which kind of documentation do I need for identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "How do I go forth on verifying my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What can I do to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What do you need so I can verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What do I need to show who I am?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "Do I need any kind of documentation for the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What will I need for identity verification?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "Is there any way to verify who I am?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "Is there any documentation needed for the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What all am I required to show for the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What do I do for the identity check?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "What do I need to do to verify my identity?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["verify_my_identity"]}]}, "schema": []}
{"input": "I live in the US but want to get a card", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Are your cards available in Europe?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Can I use your app if I am from the EU?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "What countries are supported?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "i live in the US can i still get a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Can I get a card outside the UK?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "I'm not in the UK, can I still get a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "I'm not in the UK, is it possible for me to still get a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Now that I live in the US how can I get a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Can I get one of your cards in the EU", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Can I get a card despite the fact I'm not in the UK?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Where do I need to live to get support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Do you support the EU?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "how do i get a card if i am in the usa", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Please help me get a new card, I reside in the United States.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Is it possible to get a card if I'm not in the UK?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Is my country supported", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "From what countries can I use this product?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Where can I find your locations?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Can I get a card even if I live outside the UK?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "I am from the EU, can I sign up?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "I would like to receive and use the card in Europe, is that possible?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "What countries do you support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "What countries are you currently in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "What locations are you in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Can you tell me what countries you operate in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "I need a card, but I'm in the US at the moment.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "What countries will my card be supported in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Do you have a list of countries you operate in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "In what countries do you do business?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "I don't live in the UK.  Can I still get a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Where do you support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Am I able to get a card in EU?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "What countries do you currently do business in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "I'm not in the UK, can I get a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "If i'm not in the UK, can I still get a card?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "How many countries do you support?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "What countries do you do business in?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "What are the countries you operate in.", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}
{"input": "Can the card be mailed and used in Europe?", "output": {"classifications": [{"task": "intent", "labels": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "true_label": ["country_support"]}]}, "schema": []}