text stringlengths 42 93 | class stringclasses 3
values | style stringclasses 1
value | negation bool 1
class | source stringclasses 1
value | spec_id stringclasses 3
values | ts stringdate 2026-03-16 12:09:34 2026-03-16 13:04:34 |
|---|---|---|---|---|---|---|
My bank transfer failed three times this morning and customer support is unreachable | negative | none | false | generate | negative|none|0 | 2026-03-16T12:09:34.556135+00:00 |
The KYC verification process was straightforward and completed in under 10 minutes | positive | none | false | generate | positive|none|0 | 2026-03-16T12:09:40.556135+00:00 |
I received a fraud alert for a transaction I actually made, slightly annoying but better safe | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:09:47.556135+00:00 |
This mobile banking app crashes every time I try to check my balance | negative | none | false | generate | negative|none|0 | 2026-03-16T12:09:54.556135+00:00 |
The investment app has decent charting tools and real-time data | positive | none | false | generate | positive|none|0 | 2026-03-16T12:10:01.556135+00:00 |
My digital wallet balance shows correctly but takes a moment to refresh | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:10:08.556135+00:00 |
Card declined at the grocery store despite having sufficient funds, embarrassing | negative | none | false | generate | negative|none|0 | 2026-03-16T12:10:15.556135+00:00 |
Loan application approved with competitive rates, very satisfied with the process | positive | none | false | generate | positive|none|0 | 2026-03-16T12:10:22.556135+00:00 |
Transaction fee of 2.5% seems standard for this type of transfer | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:10:29.556135+00:00 |
Fraud alert system blocked my legitimate purchase abroad, terrible experience | negative | none | false | generate | negative|none|0 | 2026-03-16T12:10:35.556135+00:00 |
Customer support resolved my account issue within one hour via chat | positive | none | false | generate | positive|none|0 | 2026-03-16T12:10:42.556135+00:00 |
The bank transfer usually arrives next business day as advertised | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:10:49.556135+00:00 |
KYC verification rejected my documents twice without clear explanation | negative | none | false | generate | negative|none|0 | 2026-03-16T12:10:56.556135+00:00 |
Mobile banking interface is intuitive and notifications are timely | positive | none | false | generate | positive|none|0 | 2026-03-16T12:11:03.556135+00:00 |
Investment app performance is comparable to other platforms I've used | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:11:10.556135+00:00 |
Digital wallet locked me out after password reset, no access for days | negative | none | false | generate | negative|none|0 | 2026-03-16T12:11:17.556135+00:00 |
Transaction fees waived for premium account holders is a great perk | positive | none | false | generate | positive|none|0 | 2026-03-16T12:11:24.556135+00:00 |
Loan application status pending for two weeks with no updates | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:11:30.556135+00:00 |
Card declined repeatedly damaged my credit score inquiry attempts | negative | none | false | generate | negative|none|0 | 2026-03-16T12:11:37.556135+00:00 |
Customer support agent went above and beyond to explain fee structures | positive | none | false | generate | positive|none|0 | 2026-03-16T12:11:44.556135+00:00 |
Fraud alert came through email and SMS simultaneously, good redundancy | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:11:51.556135+00:00 |
Bank transfer limits are too restrictive for my business needs | negative | none | false | generate | negative|none|0 | 2026-03-16T12:11:58.556135+00:00 |
KYC verification completed same-day using automated document scanning | positive | none | false | generate | positive|none|0 | 2026-03-16T12:12:05.556135+00:00 |
Mobile banking app functions work as expected most of the time | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:12:12.556135+00:00 |
Investment app lost my portfolio data during sync, unacceptable | negative | none | false | generate | negative|none|0 | 2026-03-16T12:12:19.556135+00:00 |
Digital wallet integration with merchants is seamless and fast | positive | none | false | generate | positive|none|0 | 2026-03-16T12:12:25.556135+00:00 |
Transaction fee breakdown is transparent in the receipt details | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:12:32.556135+00:00 |
Customer support hold times exceed 45 minutes consistently | negative | none | false | generate | negative|none|0 | 2026-03-16T12:12:39.556135+00:00 |
Loan application pre-approval gave me confidence in my home search | positive | none | false | generate | positive|none|0 | 2026-03-16T12:12:46.556135+00:00 |
Card declined message could be more specific about the reason | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:12:53.556135+00:00 |
Fraud alert false positive rate seems higher than my previous bank | negative | none | false | generate | negative|none|0 | 2026-03-16T12:13:00.556135+00:00 |
Bank transfer to international accounts completed faster than promised | positive | none | false | generate | positive|none|0 | 2026-03-16T12:13:07.556135+00:00 |
KYC verification requirements are standard across the industry | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:13:14.556135+00:00 |
Mobile banking biometric login fails in low light conditions | negative | none | false | generate | negative|none|0 | 2026-03-16T12:13:20.556135+00:00 |
Investment app educational content helped me understand ETF basics | positive | none | false | generate | positive|none|0 | 2026-03-16T12:13:27.556135+00:00 |
Digital wallet transaction history exports to CSV without issues | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:13:34.556135+00:00 |
Transaction fee for instant transfer feels excessive at 3% | negative | none | false | generate | negative|none|0 | 2026-03-16T12:13:41.556135+00:00 |
Customer support callback feature actually works and saves time | positive | none | false | generate | positive|none|0 | 2026-03-16T12:13:48.556135+00:00 |
Loan application document upload portal accepts common formats | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:13:55.556135+00:00 |
Card declined at gas station pre-authorization caused account freeze | negative | none | false | generate | negative|none|0 | 2026-03-16T12:14:02.556135+00:00 |
Fraud alert notification included one-click confirmation for legitimate purchase | positive | none | false | generate | positive|none|0 | 2026-03-16T12:14:09.556135+00:00 |
Bank transfer routing number lookup could be more user-friendly | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:14:15.556135+00:00 |
KYC verification video call quality was poor and disconnected twice | negative | none | false | generate | negative|none|0 | 2026-03-16T12:14:22.556135+00:00 |
Mobile banking dark mode reduces eye strain during evening use | positive | none | false | generate | positive|none|0 | 2026-03-16T12:14:29.556135+00:00 |
Investment app watchlist syncs across devices within reasonable time | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:14:36.556135+00:00 |
Digital wallet peer-to-peer transfer arrived instantly as advertised | positive | none | false | generate | positive|none|0 | 2026-03-16T12:14:43.556135+00:00 |
Customer support chatbot misunderstood my question three times | negative | none | false | generate | negative|none|0 | 2026-03-16T12:14:50.556135+00:00 |
Transaction fee schedule is posted clearly on the website | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:14:57.556135+00:00 |
Loan application rejection came with actionable improvement suggestions | positive | none | false | generate | positive|none|0 | 2026-03-16T12:15:04.556135+00:00 |
Card declined due to expired card, renewal notice arrived late | negative | none | false | generate | negative|none|0 | 2026-03-16T12:15:10.556135+00:00 |
Fraud alert system correctly identified suspicious cryptocurrency purchase | positive | none | false | generate | positive|none|0 | 2026-03-16T12:15:17.556135+00:00 |
Bank transfer recall process takes 5-7 business days typically | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:15:24.556135+00:00 |
KYC verification document requirements changed after I submitted | negative | none | false | generate | negative|none|0 | 2026-03-16T12:15:31.556135+00:00 |
Mobile banking spending insights categorize transactions accurately | positive | none | false | generate | positive|none|0 | 2026-03-16T12:15:38.556135+00:00 |
Investment app margin rates are competitive with major brokers | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:15:45.556135+00:00 |
Digital wallet backup recovery phrase setup was confusing and poorly explained | negative | none | false | generate | negative|none|0 | 2026-03-16T12:15:52.556135+00:00 |
Customer support email response arrived within promised 24 hours | positive | none | false | generate | positive|none|0 | 2026-03-16T12:15:59.556135+00:00 |
Transaction fee waiver threshold is clearly stated in account terms | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:16:05.556135+00:00 |
Loan application co-signer process added unnecessary complexity | negative | none | false | generate | negative|none|0 | 2026-03-16T12:16:12.556135+00:00 |
Card declined override available through app after identity verification | positive | none | false | generate | positive|none|0 | 2026-03-16T12:16:19.556135+00:00 |
Fraud alert sensitivity settings are adjustable in account preferences | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:16:26.556135+00:00 |
Bank transfer to wrong account cannot be reversed, devastating mistake | negative | none | false | generate | negative|none|0 | 2026-03-16T12:16:33.556135+00:00 |
KYC verification approved my application using government ID only | positive | none | false | generate | positive|none|0 | 2026-03-16T12:16:40.556135+00:00 |
Mobile banking app update improved performance on older phones | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:16:47.556135+00:00 |
Investment app robo-advisor allocation matches my risk tolerance profile | positive | none | false | generate | positive|none|0 | 2026-03-16T12:16:54.556135+00:00 |
Digital wallet currency conversion rates match mid-market rates closely | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:17:00.556135+00:00 |
Customer support representative was rude and dismissive of my concern | negative | none | false | generate | negative|none|0 | 2026-03-16T12:17:07.556135+00:00 |
Transaction fee rebate program rewards high-volume users appropriately | positive | none | false | generate | positive|none|0 | 2026-03-16T12:17:14.556135+00:00 |
Loan application income verification through bank linking worked smoothly | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:17:21.556135+00:00 |
Card declined at hotel check-in despite available credit limit | negative | none | false | generate | negative|none|0 | 2026-03-16T12:17:28.556135+00:00 |
Fraud alert immediate notification prevented significant unauthorized charges | positive | none | false | generate | positive|none|0 | 2026-03-16T12:17:35.556135+00:00 |
Bank transfer scheduled for future date executed precisely on time | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:17:42.556135+00:00 |
KYC verification rejected my passport photo for glare issues | negative | none | false | generate | negative|none|0 | 2026-03-16T12:17:49.556135+00:00 |
Mobile banking savings goal tracker helps visualize progress | positive | none | false | generate | positive|none|0 | 2026-03-16T12:17:55.556135+00:00 |
Investment app options trading approval process was thorough but fair | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:18:02.556135+00:00 |
Digital wallet lost my stored cards after phone replacement | negative | none | false | generate | negative|none|0 | 2026-03-16T12:18:09.556135+00:00 |
Customer support knowledge base articles solved my problem without calling | positive | none | false | generate | positive|none|0 | 2026-03-16T12:18:16.556135+00:00 |
Transaction fee comparison tool shows competitors charge similar rates | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:18:23.556135+00:00 |
Loan application credit check caused temporary score dip | negative | none | false | generate | negative|none|0 | 2026-03-16T12:18:30.556135+00:00 |
Card declined protection feature texts me instantly to verify purchases | positive | none | false | generate | positive|none|0 | 2026-03-16T12:18:37.556135+00:00 |
Fraud alert review team responds to disputes within 48 hours | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:18:44.556135+00:00 |
Bank transfer intermediary fees reduced my received amount unexpectedly | negative | none | false | generate | negative|none|0 | 2026-03-16T12:18:50.556135+00:00 |
KYC verification selfie matching technology works reliably | positive | none | false | generate | positive|none|0 | 2026-03-16T12:18:57.556135+00:00 |
Mobile banking check deposit clears funds next business day standard | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:19:04.556135+00:00 |
Investment app tax loss harvesting feature saved me money this year | positive | none | false | generate | positive|none|0 | 2026-03-16T12:19:11.556135+00:00 |
Digital wallet NFC payment fails at certain terminal types | negative | none | false | generate | negative|none|0 | 2026-03-16T12:19:18.556135+00:00 |
Customer support escalation to supervisor was granted upon request | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:19:25.556135+00:00 |
Transaction fee for wire transfer is industry standard $25 | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:19:32.556135+00:00 |
Loan application rate lock protected me from interest rate increases | positive | none | false | generate | positive|none|0 | 2026-03-16T12:19:39.556135+00:00 |
Card declined recurring subscription caused service interruption | negative | none | false | generate | negative|none|0 | 2026-03-16T12:19:45.556135+00:00 |
Fraud alert machine learning improves with my feedback on alerts | positive | none | false | generate | positive|none|0 | 2026-03-16T12:19:52.556135+00:00 |
Bank transfer confirmation email includes all relevant reference numbers | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:19:59.556135+00:00 |
KYC verification address proof requirements are overly strict | negative | none | false | generate | negative|none|0 | 2026-03-16T12:20:06.556135+00:00 |
Mobile banking budget alerts notify me before overspending categories | positive | none | false | generate | positive|none|0 | 2026-03-16T12:20:13.556135+00:00 |
Investment app IPO access allocation was smaller than hoped | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:20:20.556135+00:00 |
Digital wallet merchant offers provide modest cashback on purchases | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:20:27.556135+00:00 |
Customer support phone menu navigation is unnecessarily complicated | negative | none | false | generate | negative|none|0 | 2026-03-16T12:20:34.556135+00:00 |
Transaction fee disclosure appears before final confirmation step | positive | none | false | generate | positive|none|0 | 2026-03-16T12:20:40.556135+00:00 |
Loan application appraisal coordination was handled professionally | neutral | none | false | generate | neutral|none|0 | 2026-03-16T12:20:47.556135+00:00 |
Card declined merchant category restrictions limit my purchasing flexibility | negative | none | false | generate | negative|none|0 | 2026-03-16T12:20:54.556135+00:00 |
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