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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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pick a higher floor
alls well in Marriottville ! just the street noise can get you down so pick a higher floor.
Menu is fairly limited and NO ROOM SERVICE from 11am til 5pm (I arrived exhausted and jet lagged at 11:05am having not eaten in 12 hours so that was not good). | 4 | null |
Nice hotel, great service!
My girlfriends and I, (4 of us) stayed for 5 nights in October. The suite was perfect, loved the 2 separate rooms with flatscreens and free wi-fi! We stayed on the 7th floor and yes there was outside noise but not enough to make us not sleep! What do you expect in the middle of a large city! ... | 4 | null |
worst place ever!!!
Worst Place ever!!! Hotel Room Doesn’t have It’s own microwave like it says online. You have to go downstairs out to the parking lot to use the hotels microwave. You ask for a non-smoking room and you get a smoking room. Ac doesn’t work. The tables and the bathroom sink were dirty and not wiped down... | 1 | null |
Run down
Counter staff was friendly, but unprofessional, the microwave did not work, I was glad I could use the regular oven to heat my pizza. Breakfast was a disappointment. Snacks at the desk were sky high and bad food. No healthy foods whatsoever. Tv digital was, shaky?; whatever HD sets do when they are not working... | 3 | null |
Well located hotel in midtown Manhattan
My family and I stayed at the Hotel Metro for four nights whilst visiting New York.
Good points:
Great location, 2 minutes from 5th Avenue, 5 minutes from the Empire State building. Very clean hotel and efficient service. Nice little bar attached to hotel. Great views from rooft... | 4 | null |
Below expectation
Stayed one night to find that the room was below expectation. 2 queen size beds - beds were okay but bedsheets were thin and old and of rather cheap quality. The blanket was a thin one which feels very rough (not the soft plushy kind). Room could use some updating in terms of carpet, light switches, e... | 2 | null |
Good place to stay
After booking this room on a 72-hour flash sale and getting a pretty good deal, I was surprised I was able to "customize" my stay. From early check in to a pillow menu - they had a lot to offer! It was my boyfriend's first trip to NYC, so I requested a high floor room with early check in. When we arr... | 4 | null |
Four Days in Paradise..think Gilligan's Island meets San Diego!
Just spent 4 days in Paradise...kinda sorta. This resort is so unusual-sort of like Gilligan's Island meets San Diego! Think tikki torches..water falls..palm trees and glitz.
Favorite things:
1. STAFF-extremely nice and helpful
2. GROUNDS-beautiful -espec... | 4 | null |
Classy gem in Venice Beach
A very classy hotel just steps from the freak show of the Venice Beach strip. We were upgraded to a suite which was fantastically huge, modern, and comfortable. The rooftop bar is fabulous and affords great views. We ate breakfast at the hotel restaurant and it was delicious. I would definite... | 4 | null |
Enjoyable stay
We had booked a deluxe room and upon entering were deeply disappointed at how small and gloomy the room looked (there was also a slight unpleasant odour in the room). I realised i would not be able to handle spending 4 nights there and called the front desk to find out if we could upgrade to a larger nic... | 4 | null |
Good views, thats about it.....
The pros: The views of lower and middle Manhattan were amazing from the both our rooms and the terrace, lovely part of town, in stylish Soho and only a few blocks away form little Itlay and Chinatown.
The cons: DISINTERESTED staff didn't interact with customers, (One word answers), The t... | 2 | null |
Good value, OK room, but noisy
The very good last minute rate on this hotel and its location made it an obvious choice.
All in all the check in, and room were quite acceptable, although having to take a suitcase up a flight of stairs to reception is not ideal.
The room was large enough and the free wireless much apprec... | 3 | null |
Great stay for Business Travelers &Vacationers
I've been staying at this hotel every week for about 2-3 nights the past 3 months for business. The main reason I choose this hotel is proximity to work, but also the price/value. This is a fairly large hotel.
Location:
This place is in a great location. Mainly financial ... | 4 | null |
aweful ramada
sleepy staff, no smile, no hospitality manner.
very noisy location. lighting is dim.
booked 4 days, but stayed only 2. | 1 | null |
Too noisy!
The best thing that I can say about this hotel is the "happy hour" menu in the bar. Checking in was a nightmare. A special rate was available but the front desk couldn't book it so we had to sit in the lobby and call their reservations number. Their reservation people couldn't book it because they were havin... | 2 | null |
Marina Inn
With San Diego hotels at full capacity, and tired after travelling, with no known nearby availability, we had little option but to accept a room at the Marina Inn. $249+taxes for a $20 experience. Comedy of errors. We should have booked ahead, I get it. | 1 | null |
Unremarkable
Fast check-in to then to wait hours for a room; we were not alone...the main lobby, eating areas and Promenade lobby full of people and bags waiting for rooms to become available. The whole experience of the stay was underwhelming and felt very expensive. We left a day early. | 2 | null |
Noisy and rude staff
I stayed on the 10th floor. My room was next to where they keep all their toiletries and housekeeping stuff. Even before 7, I started hearing loud bangs on the wall, door and loud talks and continuours whistling.
The room was ok. The bed was comfortable but I just hated the fact that I was woken u... | 1 | null |
Reservation
Let me begin by saying that my husband uses this hotel with regularity and this is my review based on our stay in September. First room we received was smoke laden, not good for a non-smoking room, then they moved us to Room 338. Ruptured ceiling and shabby, old furniture. We reported and documented the pro... | 2 | null |
Much to be desired...
My wife and I stayed at the Downtown Marriott this past weekend for Thanksgiving. Just to set the stage to add a little credibility to my post (versus being just a complaining customer), I exclusively stay in Marriotts for my job and I travel 50% of the year, for full weeks at a time. I am a Plati... | 1 | null |
Book somewhere else downtown!
This was by far the worst hotel experience my husband and I have ever endured. Spring for the extra $ and stay somewhere else downtown. Here's a quick rundown:
- Arrived at 6 p.m. cold and in desperate need of a hot shower. No hot water in room. Temp at 62 when we arrived, and would not bu... | 1 | null |
Perfection
The Four Seasons Beverly Hills...simply perfect. Staff is discreet and professional. Spacious luxurious suite. Food was fabulous. By far the best place to stay when in LA. | 5 | null |
POOR Connectivity
I'm actually sitting in my hotel room right now, FURIOUS that WiFi doesn't work. I can't tell you how sick I am of it just not working at hotels. Add to that, my Verizon MiFi gets 1 bar of reception everywhere (lobby, restaurant, my room, 12th floor lounge) and my cell phone just plain doesn't work wi... | 2 | null |
Best hotel when visiting Graceland!
It was a very short walk to the Graceland shuttle and 'Elvis' shops. Our north corner room at the back on the first floor almost across from the guitar shaped pool was clean and quiet. The continental breakfast had more varieties to choose from. The lady who checked us in was very he... | 5 | null |
Great Location
This hotel was perfect if your planning on getting on a cruise ship at the port of San Diego. They picked me up from the airport & drove me to the ship. Great location as far as walking to everything. Terrific free continental breakfast in the morning, nice clean rooms. Stayed here 2 nights and took the ... | 4 | null |
columbus hawthorn
I guess I'm just spoiled-usually stay at a Marriott but thought I would try something different. First thing it was extremely difficult at night to find how to get to the motel even though you could see it from the road. Second, to walk into a room and its ice cold is not too pleasant, thrid, a lamp w... | 3 | null |
Terrible customer service
My husband and I had stayed there one night a few months ago! It was very nice so we decided to take our daughter's family for a 3 day vacation. It is close to Sea World and to activities that we all wanted to do! I called ahead to ask for a room with a balcony that looks out over the pool. Wh... | 1 | null |
Hyatt House La Jolla Review
We stayed at the Hyatt House in La Jolla. The staff was friendly and helpful. The room was reasonably clean. The bed was comfortable.
I had an issue that required talking with the sales manager. I went to the front desk to discuss the issue. I was told that manager would be out in a couple o... | 2 | null |
Perfect location
Great location, but view of Times Square not worth the price. One can see much better from down at the street level what the hoopla is all about. Location can not be beaten. Everything within walking distance, Metro right around the corner. All what is happening is right there. | 4 | null |
FAIL
The attendant acted like the parking police, the room was filthy and smelled. It was so poor thatfor the first time ever, I was afraid to sleep in the bed and slept on top of it instead. The room felt oily. The area appeard to be a high crime area. At the breakfast the Orange juice did not even look like Orange ju... | 1 | null |
Good location and luxurious
My son and I went to Boston on 7/28/2012 and stayed at the Fairmont Battery Wharf. It is right on the harbor and is in the north end with alot of Italian restaurants and easy walking to Quincy Market and Faneuil Hall and the Freedom trail. I could see the harbor from the room. I wish I could... | 4 | null |
Incredibly Disappointing!!!! Don't waste your time or money!
1. Confirming your confirmation: Apparently when you reserve a room online and your are given an confirmation number - they are "just kidding." I booked a single king size room and was given email confirmation of this but was informed when I got there that pa... | 1 | null |
Too big too noisy
Situated close to the bus depot ( Port authority) and has the same atmosphere. the hotel is still in the process of renovation and that how it feels. The room itself is ok even larger then other hotel rooms I stayed in the past. Modern decor , Though the choice of a dark carpeting makes is not too bec... | 2 | null |
Independent - a disappointment.
We just returned from 4 nights in this boutique hotel. At first we were very excited about the uniqueness of the place and the excellent location. Unfortunately this hotel did not live up to our expectations. Our room was on the third floor and faced a small courtyard in the back. On our... | 3 | null |
Hope i didnt catch something
My husband and i needed a place to stay on short notice for New years eve. First i had a coupon that stated i could use anyday w/o restrictions that was not honored. The shower was discusting filthy and unusuable. The carpets were stained, The dresser missing a drawer, Cable wasnt even good... | 1 | null |
Nice location
The lobby is great, bar area, and the rest of downstairs. The rooms are a little dated but location is super to walk around.
The staff was very friendly and quick at check-in!
I would like to see a better restaurant there...even a chain. But you are in Chicago with lots of options. | 4 | null |
Great Boutique Hotel
What a great hotel to wake up in the city that never sleeps. Just finished staying four nights at the Algonquin with my wife and daughter. We stayed in the Roundtable Suite (Room 806). It was perfect for the three of us as it had a separate living room with a nice sofa bed. The hotel service was to... | 5 | null |
Great Value & Location in Chicago
We had a very nice clean King room at a affordable rate. There are pros & cons to this hotel. The location was great. It was only a 1 1/2 blocks to Magnificent Mile, and Garrett's popcorn was only 1 block away. We were central to everything. I was excited that it was to be a corner uni... | 4 | null |
Disappointed to say the least
Stained carpet and chair. Hairs on bathroom floor. Heavy hand at deodorizer in rooms and hallways. Mattress very hard and squeaky bed. 4 valet/bellman at the door and didnt bother to open for me. Ive been treated better at every hotel ive ever stayed. I honestly can rate this a 2 star hote... | 1 | null |
No exaggeration - worst experience ever!
First off, I'm not a picky traveler and I realize that when you buy with a Kayak or Priceline that you're going to get what you pay for. HOWEVER...the pictures on travel websites do NOT accurately portray this horrible, run down, dangerously located property. We were supposed to... | 1 | null |
Good services shame about the basic rooms
This hotel is close to the White House. And you can hear road traffic noises from the window. Room has rather basic settings. It was very average. But the customer service are very good. They have a members lounge with very basic complementary breakfast for members. | 3 | null |
Great hotel and location
We stayed here for 4 nights and found the location ideal next to Union Square with easy access to cable cars to get around the city. Staff at the hotel were very helpful and our room was luxurious. A lovely gesture by the hotel as it was our honeymoon - on our arrival we were greeted in our roo... | 4 | null |
Awesome. Renewing and relaxing...Go!
So I bought my 3 night package on RueLala. I had never been to a destination spa before, so wasn't sure 100% what to expect. It was AWESOME. I went by myself (totally safe for a single woman), and in fact there was another woman that I know of that was by her self too.
The entire a... | 5 | null |
Really enjoyed this hotel
Here for a track meet. Loved this hotel. One of the best experinces we have had.
Loved the made to order breakfast. The room was terrific. Loved the area.
Would definitely stay here again. The drive to the waterfront was not bad. | 5 | null |
Beautiful hotel attached to awesome shopping
I spent 2 nights here for a conference I was attending. I travel a lot and this hotel is in the top end of my picks for business travel. Staff was outstanding. I even had one staff person carry one of my bags down some steps to a restroom when I asked her in passing where th... | 4 | null |
Not a good option for the airport
Chose this because the location was convenient for a colleague picking up the next day. But don't advertise as an airport hotel with shuttle if you are going to severely limit that service. My flight in was late, arrived at Bush at 10:30 pm. Called and was told their shuttle stops at 1... | 2 | null |
Dallas Disappointment
Stayed at this hotel for a family wedding. We returned from the wedding only to find out that our room was not cleaned. We had to call the front desk to get fresh towels. When we checked out I told the individual at the front desk that the room was not cleaned. He said - oh, well, despite that was... | 1 | null |
Excellent choice for Hollywood
From the start I must say that you cannot expect from a 2 stars motel the conditions of a five stars hotel. But there are some few good things to say about Rodeway Inn (the Sunset Blv version):
- it is close to tourist area of Hollywood (5 minutes walk)
- it is clean (the carpets in my ro... | 4 | null |
San Jose Strikkers World Series Fastpitch Softball
Average hotel. Average stay, Nothing outstanding or worth returning for on another visit to the area. | 3 | null |
Racial profiling is not a good way to run a business
I am NEVER the one to place the race card ever. I am Mixed black 25% white 50% native 25% American, I grew up with a large loving white side and black side color was never a issue. I have stayed at the Hilton garden before, my experience there was great! No issues no... | 2 | null |
Nice resort but a bit run-down
We stayed here for 2 nights whilst on a tour of California.
The location is quite remote, so don't expect to walk anywhere. Although we wanted to visit Sea World which was just 5 minutes down the road.
The resort is huge with a nice pool area and two nice restaurants to choose from. We a... | 3 | null |
Terrible service, muggy hot rooms
Showed up to check in and was informed that they had checked us in and out and charged our card on file for one night stay because we failed to call the day of and cancel. After explaining to them that we had a non-refundable rate when we booked and that I had called a week in advance ... | 1 | null |
Disgusted at this 2 star hotel, service, smell, noise, temperature bad!
Hated this place. It resembled a shabby block of dodgy flats.
Got to the lodge and was greeted by a miserable receptionist who was clearly more interested in here mobile phone than her job.
Got to the room to find a shabby, smelly, ridiculously sma... | 1 | null |
Very Cool Place to Stay - worth a try, i'd go back.
Recently booked a last minute trip to NY. Hotel prices were double what I wanted to pay. So i hit tripadvisor and found Yotel. What a very cool, hip, trendy NY hotel. From the moment you hit the ground floor lobby you know you've entered a not so typical place. They b... | 4 | null |
Ransomed...for my parking pass.
Booked on bonus time.
Room not ready @ check-in.
Had to listen to the classic sales pitch before I got my parking pass.
It gets real tiring when you have to deal with pushy, unrelenting sales pitch.
Elevator #4 not working.
Keys had to be re-programmed twice, took over a half hour to g... | 3 | null |
The good, the bad, and the weird.
Combination of very bad, very good and then there was just weird. The lobby has a cool, swanky vibe as one can see from the pics and website. The hotel restaurant, Ed's Chowder House, is good and convenient. The staff, friendly and for the most part very accommodating. The bed... ridic... | 3 | null |
fantastic hotel
I stayed here for three nights in september i was very impressed by the hotel the rooms were very spacious and also very clean and the staff were also very nice. The location was great you are 5 mins from Macy`s and the Empire State Building i would recommed this hotel. | 5 | null |
Poor, worst customer service in breakfast
My husband and I received a handicapped and durty room, with stain on sheets and hair on the floor. The shower couldn't be used by tallers persons like my hysband and I.
A little bit far from the restaurants and all the cool zone. The clients had to wait a lot for breakfast. T... | 1 | null |
Not So Bad
Room 226-- Not horrible- had a hair dryer and ironing board and iron. Not a big deal to some people but it is to me! Unit was clean and tolerable for the price. | 3 | null |
WOW
A Great Hotel. Sonita and the rest of the management were awesome! I was with a group that had a bunch of special request, and they deliver on even one.
Rooms were large, comfortable, and clean. | 5 | null |
Avoid this place like the plague!
The worst hotel experience I've ever had. If I could have cancelled and left after seeing the room, I would have. But wait. It got worse. Dirty windows and windowsills. Spider webs in the corners of the windows. "View" of a brick wall. Nasty, dirty shower stall. One washcloth for two p... | 1 | null |
Convenient locale in the hustle and bustle
The Palmer House Hilton is like everyone says, a grand looking hotel located conviently in The Loop and close to almost everything. Situated along Whabash and Monroe, it's within a block from the Art Institute of Chicago and Millenium Park. Walking distance from Target and CVS... | 3 | null |
Very nice
We stayed 3 nights over presidents day weekend. Hotel is very clean, rooms nicely decorated. The room was typical in size although we were told it was an upgraded room and larger than most, king bed and sleep sofa. I do recommend requesting a higher floor as the noise from the street can be a bit loud, In fac... | 4 | null |
Thank you for a great stay!
I stay here often. The staff is friendly, and as a Diamond Member there are many perks including breakfast, a cocktail, and appetizer included. The sports bar is fun, and they always have a game playing. I have met people from around the world here. The prices are always reasonable, and the ... | 4 | null |
Glorified Motel
Here's a quick list of why I would never recommend this resort to an enemy, much less a friend:
* Bad service: we had a miscommunication snafu arranging transportation from the airport to the hotel and I got lectured by the lady at the front desk.
* The resort itself is situated on a beach on Mission B... | 1 | null |
Great Location, Average Hotel
This hotel is at a great location very close to the National Mall and all museums. The hotel has good room but they need a refresh, althoough they were very clean and neat. Also room were good size. Breakfast is also reasonable with some nice choices. I would stay here again because it is ... | 3 | null |
Uncomfortable and Extremely Expensive
A folding futon with a motor is what these beds are, and the price per square inch for the room is more than any other hotel that I've ever stayed at anywhere in the world. There are MUCH MUCH better options in NY than this place. | 1 | null |
Great stop over and location.
Good room. Clean, cheap, very helpful front desk personnel. Would definitely stay again. The location can't be beat, 1 1/2 blocks from subway to take you anywhere. Get a room away from renovation noises, another guest complained about it in the elevator but we had no noise what so ever. We... | 4 | null |
Second chances...
My husband and I stayed at the Trump Soho back in February 2012 with our 1 year old son and had some problems with our room and how the situation was handled by the hotel staff. I was later contacted by the hotel manager to discuss the issues and invited back to give the hotel another chance.
This pas... | 5 | null |
Good value, depending on what you want....
Came here for a meeting. Location demands transportation if you want to get anywhere, but they do have a shuttle with a willing driver for short stops. There is a nice shopping area within a few hundred yards that is fairly upscale and also has several eating establishments. T... | 3 | null |
Spartan would be a step up
ok, how anyone in their right mind could rate this motel "excellent" is beyond me. Here are the basics. The room is a 10x10 box with about 2 feet on each side of the bed. Furnishings are very worn. Bathroom was clean but barely functional. Faucet stopped working twice in 3 days. Fixtures were... | 2 | null |
Pleasant stay
This is a fairly typical Embassy Suites, and while it has gone through some renovations, it is showing its age. My wife and I had a suite on the 12th (top) floor, and we discovered a drip coming from the ceiling in the corner of the sitting area -- either a leak in the roof or the plumbing had obviously b... | 4 | null |
Enjoyed it
Good price for a good location. the room was quit and comfortable. Concierge were very helpful making tours and shows reservation. Buffet breakfast was good. Many good restaurants are located nearby. Lobby was simple, relaxing and pleasant. | 4 | null |
Wait is this the 60's
When you arrive you think you might be in trouble. The hotel is arranged in cabanna style buildings. The room is big but the bathrooms are small. Nicely appointed but a little worn. There are several restaurants on site. Staff is friendly and helpful. Grounds are very nice. Convenient to the troll... | 3 | null |
An oasis in the heart of the city
This was a good value in the heart of San Francisco. I read the reviews and don't agree about the noise. It was quiet and clean and comfortable. The attitude of the staff varied. Checkin was good and the very young bellhop was excellent. But there is a surly older gentleman who had rea... | 4 | null |
unhappy
My room was missing trash cans blow dryer coffee pot and towels and i paid 60.38 for the night i was very unhappy. | 1 | null |
Decent hotel, clean/modern rooms, friendly staff
This was about what you'd expect from a Hilton Garden Inn. I booked through Travelocity and got a much better rate than the Hilton website. Stayed in a king room on 17th floor. Room was clean and included decent size bathroom, new TV, mini fridge and microwave. Drink pri... | 3 | null |
wow!!!
my kids and i stayed in this hotel in a suite for a couple nights and i was very satisifed with the quality of this hotel. everyone was so friendly and really did everything they could to make are stay there more comfortable. very clean, friendly staff, had may great amenities, with very cumfortable beds. this h... | 5 | null |
Not what we thought
When I reserved, we reserved the family room with bunk beds. The person on the phone reserving the room for me said that there was a wall between the bunk beds and regular bed. When we got there it was a mini wall not a full wall like described. The wall paper/coverings was peeling in multiple areas... | 2 | null |
Cool place
Stayed here for six days for convention across the street at Moscone. I was aware that Ws were slightly hip but hadn't stayed at one.
Friendly check-in. Asked for a fridge and got one. Concierge helped direct me to a restaurant that fit my mood. Lobby bar is sleek and is absolutely the place to be on a night... | 4 | null |
Rude Staff OK Hotel
I recently stayed at this hotel and I have to say that I was shocked by the rude service I received from the staff all weekend. I will provide two examples. The first occurred when we could not get the room temperature below 74 degrees. We were told that the maintenance people were not around and th... | 3 | null |
Don't stay here!
When this hotel was a Four Points by Sheraton property, my husband and I would frequently stay here. The location and staff were outstanding and a real value. So, when I found out that the property was now a Holiday Inn, I decided to once again stay here. Unfortunately, it was turned out to be the wors... | 1 | null |
eh...
room looks nothing like pictures on the internet - i was in what was supposedly a "king deluxe" and it was small, poorly lit, no decoration - just a bed, a desk, a photo on the wall. the bathroom was tiny and not the cleanest. and there was an abundance of hair in the fire/water spout in the ceiling = gross. | 2 | null |
Short on Staff, Paper-thin walls, Nice Public Spaces
Had such high expectations for this hotel, but was deeply disappointed. Often choose old hotels because they were just built better (thicker walls) and offer quieter rooms even if they are smaller, but that's not the case with this hotel. Every morning we could hear ... | 2 | null |
Nothing to write home about
This was my first and last time to stay in a Travelodge. I have never been in a hotel room without windows, so it felt very dark - and the fact the vanity was in the bedroom and not the tiny bathroom, didn't help the lighting situation while trying to get ready. The entire hotel needs a reno... | 2 | null |
expected a more modern design
The lobby looks beautiful, but the rooms are old and outdated. The service is good, not the best but good.
Check in was very efficient. We got upgraded to a one bedroom suite, when we wanted to become Ambassador member besides being Platinum members of IHG. We had room 1438. A corner suite... | 3 | null |
Half jail cell, half dorm room
The room felt like half jail cell, half college dorm room. It was quite small, which is fine, but they didn't do a very good job of making it feel any bigger or homey-er. There was also some gross, sticky stuff on the desk chair that got onto my clothes, so I'd say the place wasn't exactl... | 2 | null |
Ok but I won't stay there again. Customer Service horrible
Not impressed by this hotel at all. Customer service was horrible. Felt that the staff didn't now know what they were doing when we checked in. The rooms appeared to be clean until we discovered a blood stain on one of our pillows. Great flat screen televisions... | 2 | null |
Good Motel, spoiled by road noise
After reading the reviews on this motel I realised it would not be the Ritz, but the price and location to the Airport made it a good bet for an overnight before an early flight.
The room and motel were fine, but I think we were unlucky with the location of the room we got, which was a... | 2 | null |
Hotel Indigo is a hidden NYC gem!
My fiance and I stayed at this property during our birthday weekend and were pleasantly surprised at how this little boutique gem in Chelsea was romantic,cozy, and well appointed. It is right in the heart of the Fashion District and close to all public transportation, restaurants, and ... | 4 | null |
Old Hotel - Badly Renovated
Would not recommend this hotel, the room was musty smelling and the breakfast buffet was terrible. Hotel is over 20 yrs old and there were no renovations done in the bathroom, and there was mildew on the bath wall. The air conditioner is loud and old, needs to be replaced. The scrambled eggs... | 1 | null |
Brilliant location, hotel does the job!
I read many reviews on here before booking and after booking, which gave me an idea of what to expext. When I got there I found it matched all the good reviews rather than the bad.
The hotel is literally around the corner from Time Square, a very short walk from the Rockafella C... | 4 | null |
The Staff and Place Beautiful
The rooms are clean and neat. The men that greet you at the door are very helpful. I needed a mini van cab at ten am and they had one there waiting. You can ask them about anything and they say dont worry we will take care of it. No worries! The way it should be! Much Thanks to the MEN at ... | 5 | null |
Awful Internet Service
This is considered a high calibur hotel and I've stayed there before. Wifi service in the rooms was spotty. I asked for a refund. The business center was difficult to work in, the printer did not print clearly. The halls looked like they needed a paint job.
Otherwise clean. There is a mall in th... | 3 | null |
Staff was great!
I've read a few of the reviews on this hotel & most are pretty spot-on. The hotel is indeed in need of a makeover, as it is rather "tired" looking. I understand a renovation is planned for 2013. I hope when they undertake the construction they will add some much needed ventilation. The hallways are sti... | 3 | null |
Best value in Chicago!
I booked this hotel through Expedia for one night while in Chicago to see a play. I have to say that this hotel may be the best value I have found in Chicago! The room includes free parking-- a rarity in Chicago! Also, free wifi! The rooms are pretty big, beds are comfortable, and a mini fridge/c... | 5 | null |
Outstanding!!!
I just have to say it was the best, Emily at the front desk was great. My husband went to check in and im guessing he told her the situation with my bags and the airport...lost and only in town for a 2 days needless to say very long day. Well she made my day, knowing I had nothing she offered to run to h... | 5 | null |
Depressing views - slowest service ever...
The views for the majority of the rooms are depressing as you stare at pale brick walls of other guest rooms. NOT at all as pictured on the hotels website.
Room service took over an hour the first morning (just coffee!) and 45 minutes the second morning. The staff were unapolo... | 2 | null |
Very new, very big hotel downtown
Big convention hotel downtown one block from the convention center. New, four years new. Clean, efficient and everything works. I had a great room on the Club floor on the 29th floor. Big, clean and comfortable. Mattress had the "time to replace" center gully, but still comfortable. Bi... | 4 | null |
Should be better than it is
My wife and I actually found hotel to be really nice and the rooms were also nice. I will say that the room was large and quiet. That being said, I honestly expected better from a 4-star hotel. While the sleeping quarters were clean, the bathroom was not as clean as it should have been. Ther... | 2 | null |
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