{"version":2,"tier":"expert","task_id":"afx-e2-s03","family":"E2","requirements":[{"id":"T1","kind":"storm","category":"req_storm","weight":8,"q_pristine":0.0,"ticket":true,"storm":{"services":{"claims-api":{"team":"claims","expect":["pagerduty-claims","slack-claims","slack-sre-fyi"]},"adjudication-worker":{"team":"claims","expect":["pagerduty-claims","slack-claims","slack-sre-fyi"]},"member-api":{"team":"member-experience","expect":["pagerduty-member-experience","slack-member-experience","slack-sre-fyi"]}},"alert":"DbClientConnectionErrors"}},{"id":"T2","kind":"outcome","category":"req_outcome","weight":8,"q_pristine":0.0,"ticket":true,"outcome":{"services":{"member-api":{"team":"member-experience","class":"page","expect":["pagerduty-member-experience","slack-member-experience","slack-sre-fyi"],"labels":{"severity":"page","team":"member-experience"}}},"alertname":null,"exclude":["DbClientConnectionErrors"],"expected_count":1,"touch":["MemberApiHighErrorRatio"],"runbook_prefix":"https://runbooks.nidaan.example/alerts/"}},{"id":"Q1","kind":"migration","category":"req_migration","weight":2,"q_pristine":0.0,"ticket":false,"migration":{"items":[{"alert":"ContainerMemoryNearLimit","labels":{"severity":"ticket","team":"clinical-ops"},"svcs":["fax-ingest"],"n":1,"allowed":[{"severity":"ticket","team":"clinical-ops"}]},{"alert":"FaxIngestDbConnectionsHigh","labels":{"severity":"warning","team":"clinical-ops"},"svcs":["fax-ingest"],"n":2,"allowed":[{"severity":"warning","team":"clinical-ops"},{"severity":"critical","team":"clinical-ops"}]},{"alert":"FaxIngestDbConnectionsHigh","labels":{"severity":"critical","team":"clinical-ops"},"svcs":["fax-ingest"],"n":2,"allowed":[{"severity":"warning","team":"clinical-ops"},{"severity":"critical","team":"clinical-ops"}]},{"alert":"FaxIngestDown","labels":{"severity":"page","team":"clinical-ops"},"svcs":["fax-ingest"],"n":1,"allowed":[{"severity":"page","team":"clinical-ops"}]},{"alert":"FaxIngestHighErrorRatio","labels":{"severity":"page","team":"clinical-ops"},"svcs":["fax-ingest"],"n":1,"allowed":[{"severity":"page","team":"clinical-ops"}]},{"alert":"FaxIngestLatencyHigh","labels":{"severity":"warning","team":"clinical-ops"},"svcs":["fax-ingest"],"n":2,"allowed":[{"severity":"warning","team":"clinical-ops"},{"severity":"critical","team":"clinical-ops"}]},{"alert":"FaxIngestLatencyHigh","labels":{"severity":"critical","team":"clinical-ops"},"svcs":["fax-ingest"],"n":2,"allowed":[{"severity":"warning","team":"clinical-ops"},{"severity":"critical","team":"clinical-ops"}]},{"alert":"PriorAuthSvcDown","labels":{"severity":"page","team":"clinical-ops"},"svcs":["prior-auth-svc"],"n":1,"allowed":[{"severity":"page","team":"clinical-ops"}]},{"alert":"PriorAuthSvcErrorBudgetBurnFast","labels":{"severity":"page","team":"clinical-ops","slo":"prior-auth-svc-availability"},"svcs":["prior-auth-svc"],"n":1,"allowed":[{"severity":"page","team":"clinical-ops","slo":"prior-auth-svc-availability"}]},{"alert":"PriorAuthSvcErrorBudgetBurnSlow","labels":{"severity":"ticket","team":"clinical-ops","slo":"prior-auth-svc-availability"},"svcs":["prior-auth-svc"],"n":1,"allowed":[{"severity":"ticket","team":"clinical-ops","slo":"prior-auth-svc-availability"}]},{"alert":"PriorAuthSvcHighErrorRatio","labels":{"severity":"page","team":"clinical-ops"},"svcs":["prior-auth-svc"],"n":1,"allowed":[{"severity":"page","team":"clinical-ops"}]},{"alert":"PriorAuthSvcLatencyHigh","labels":{"severity":"warning","team":"clinical-ops"},"svcs":["prior-auth-svc"],"n":2,"allowed":[{"severity":"warning","team":"clinical-ops"},{"severity":"critical","team":"clinical-ops"}]},{"alert":"PriorAuthSvcLatencyHigh","labels":{"severity":"critical","team":"clinical-ops"},"svcs":["prior-auth-svc"],"n":2,"allowed":[{"severity":"warning","team":"clinical-ops"},{"severity":"critical","team":"clinical-ops"}]}]}},{"id":"Q2","kind":"route","category":"req_routing","weight":2,"q_pristine":0.166667,"ticket":false,"route":{"pos":[{"labels":{"alertname":"PriorAuthSvcHighErrorRatio","severity":"page","team":"clinical-ops","service":"prior-auth-svc"},"expect":["pagerduty-clinical-ops","slack-clinical-ops","slack-sre-fyi"]},{"labels":{"alertname":"PriorAuthSvcHighErrorRatio","severity":"critical","team":"clinical-ops","service":"prior-auth-svc"},"expect":["pagerduty-clinical-ops","slack-clinical-ops","slack-sre-fyi"]},{"labels":{"alertname":"ContainerMemoryNearLimit","severity":"ticket","team":"clinical-ops","service":"prior-auth-svc"},"expect":["jira-clinical-ops","slack-clinical-ops"]},{"labels":{"alertname":"PriorAuthSvcHighErrorRatio","severity":"warning","team":"clinical-ops","service":"prior-auth-svc"},"expect":["slack-clinical-ops"]},{"labels":{"alertname":"FaxIngestHighErrorRatio","severity":"page","team":"clinical-ops","service":"fax-ingest"},"expect":["pagerduty-clinical-ops","slack-clinical-ops","slack-sre-fyi"]},{"labels":{"alertname":"FaxIngestHighErrorRatio","severity":"critical","team":"clinical-ops","service":"fax-ingest"},"expect":["pagerduty-clinical-ops","slack-clinical-ops","slack-sre-fyi"]},{"labels":{"alertname":"ContainerMemoryNearLimit","severity":"ticket","team":"clinical-ops","service":"fax-ingest"},"expect":["jira-clinical-ops","slack-clinical-ops"]},{"labels":{"alertname":"FaxIngestHighErrorRatio","severity":"warning","team":"clinical-ops","service":"fax-ingest"},"expect":["slack-clinical-ops"]}],"neg":[{"labels":{"alertname":"SyntheticPage","severity":"page","team":"clinical-ops","service":"prior-auth-svc"},"forbid":["pagerduty-provider-data"]},{"labels":{"alertname":"SyntheticPage","severity":"page","team":"clinical-ops","service":"fax-ingest"},"forbid":["pagerduty-provider-data"]},{"labels":{"alertname":"SyntheticTicket","severity":"ticket","team":"clinical-ops","service":"prior-auth-svc"},"forbid":["pagerduty-clinical-ops"]},{"labels":{"alertname":"SyntheticPage","severity":"page","team":"payer-integrations","service":"x"},"forbid":["pagerduty-clinical-ops"]}],"integrations":{"pagerduty-clinical-ops":"pagerduty_configs","slack-clinical-ops":"slack_configs"}}},{"id":"Q3","kind":"annotation","category":"req_triage","weight":2,"q_pristine":0.0,"ticket":false,"annotation":{"alert":"ProviderDirLatencyHigh","service":"provider-dir"}},{"id":"Q4","kind":"route","category":"req_routing","weight":2,"q_pristine":0.0,"ticket":false,"route":{"pos":[{"labels":{"alertname":"Synthetic","severity":"page","team":"payer-integrations","service":"remit-export"},"expect":["pagerduty-payer-integrations","slack-payer-integrations-oncall","slack-sre-fyi"]},{"labels":{"alertname":"Synthetic","severity":"ticket","team":"payer-integrations","service":"remit-export"},"expect":["jira-payer-integrations","slack-payer-integrations-oncall"]},{"labels":{"alertname":"Synthetic","severity":"warning","team":"payer-integrations","service":"remit-export"},"expect":["slack-payer-integrations-oncall"]}],"neg":[],"retired":"slack-payer-integrations","integrations":{"slack-payer-integrations-oncall":"slack_configs"},"retired_literal":true}},{"id":"Q5","kind":"relabel","category":"req_triage","weight":2,"q_pristine":0.0,"ticket":false,"relabel":{"items":[{"alert":"AdjudicationWorkerQueueBacklogHigh","labels":{"severity":"page","team":"claims"},"same":{"raw":"d60774b496281c5b534468f3d58fac25549d07a73ab40608e724272f56c38c9a","fmt":"d60774b496281c5b534468f3d58fac25549d07a73ab40608e724272f56c38c9a"},"svc":"adjudication-worker","n":1,"alt_labels":[{"severity":"critical","team":"claims"}]}]}},{"id":"Q6","kind":"relabel","category":"req_triage","weight":2,"q_pristine":0.0,"ticket":false,"relabel":{"items":[{"alert":"ClaimsApiDbConnectionsHigh","labels":null,"same":null,"n":2,"runbooks":["https://runbooks.nidaan.example/alerts/ClaimsApiDbConnectionsHigh","runbooks/claimsapidbconnectionshigh.md"]}]}}],"touch":["AdjudicationWorkerQueueBacklogHigh","ClaimsApiDbConnectionsHigh","ContainerMemoryNearLimit","DbClientConnectionErrors","FaxIngestDbConnectionsHigh","FaxIngestDown","FaxIngestHighErrorRatio","FaxIngestLatencyHigh","MemberApiHighErrorRatio","PriorAuthSvcDown","PriorAuthSvcErrorBudgetBurnFast","PriorAuthSvcErrorBudgetBurnSlow","PriorAuthSvcHighErrorRatio","PriorAuthSvcLatencyHigh","ProviderDirLatencyHigh"],"kept":[],"severity_alias":{"critical":"page"},"cluster_level":[],"input_metrics":["container_memory_working_set_bytes","container_spec_memory_limit_bytes","db_client_connection_errors_total","db_pool_connections_active","db_pool_connections_max","grpc_server_handled_total","http_request_duration_seconds_bucket","http_request_duration_seconds_count","http_requests_total","nginx_ingress_controller_requests","up","work_queue_depth"],"preserve":{"rules":[{"kind":"record","name":"slo:sli_error:ratio_rate5m","raw":"b87fb93621179d156123c0c1f702a68c734ba4dbbe976daf1339baf6f553edcb","fmt":"6ab9de476b9a76041f766a430fb26c55f245bfe7f3ecd3412d2a2dfde01b9456","n":2},{"kind":"record","name":"slo:sli_error:ratio_rate30m","raw":"c10047ea138a618f0385bd5669c52ae0b661d5f7417d6f27fc587ba86d0baf25","fmt":"60e27a002c8bdc0a3f9e3190944f1bd6a3e166b601a1953811d022fb73d993c5","n":2},{"kind":"record","name":"slo:sli_error:ratio_rate1h","raw":"6c7f1ea0fed7fa08441cdd156ffd8b0d4aa5f4225f7fee8980cb1c47fb207ed2","fmt":"df3251ba012e67d67dce8dc58a29cec4c9bd89e434784169d57013dc7535fbf6","n":2},{"kind":"record","name":"slo:sli_error:ratio_rate6h","raw":"ad8f92ae37f76edbc1ccbeff8c5f37a3bffb0500cecd88d7acb1af2f0f4656e0","fmt":"f253bac48f5bed0d3392b1663b4fc49b98ee03f8ef1c3c97c7870324cf394bb3","n":2},{"kind":"record","name":"slo:sli_error:ratio_rate5m","raw":"76db193d517a788f70049b054d2d59e317ba9338e16de98c6b5eb2686d6938a7","fmt":"76db193d517a788f70049b054d2d59e317ba9338e16de98c6b5eb2686d6938a7","n":2},{"kind":"record","name":"slo:sli_error:ratio_rate30m","raw":"556ff80a049fbc4c70b3fbe3f9f381119966e08c78842a7b40e03ee195710731","fmt":"556ff80a049fbc4c70b3fbe3f9f381119966e08c78842a7b40e03ee195710731","n":2},{"kind":"record","name":"slo:sli_error:ratio_rate1h","raw":"dcfa24fc60311ec6149961ec87a46f2fb01e26d27671940b4b39b164f2a4e064","fmt":"dcfa24fc60311ec6149961ec87a46f2fb01e26d27671940b4b39b164f2a4e064","n":2},{"kind":"record","name":"slo:sli_error:ratio_rate6h","raw":"dbfb828cc4508937dbed8e54bf70403c324e91481f76b5a94a20cc17d0f591c6","fmt":"dbfb828cc4508937dbed8e54bf70403c324e91481f76b5a94a20cc17d0f591c6","n":2},{"kind":"alert","name":"MemberApiDown","raw":"d710df8d47bfb26af3051e05eca4bd1ad0fe1ce9295df022b7b03389f749034f","fmt":"d710df8d47bfb26af3051e05eca4bd1ad0fe1ce9295df022b7b03389f749034f","form":{"expr":"sum by (service) (up{service=\"member-api\"}) == 0 or absent(up{service=\"member-api\"})","for":180,"kff":0,"labels":{"severity":"page","team":"member-experience"}},"n":1},{"kind":"alert","name":"MemberApiErrorBudgetBurnFast","raw":"95ec30ad2d7e1839fd21368ab66dcbabb846bdef738e8e3303103e6abf602bf7","fmt":"95ec30ad2d7e1839fd21368ab66dcbabb846bdef738e8e3303103e6abf602bf7","form":{"expr":"slo:sli_error:ratio_rate1h{service=\"member-api\"} > (14.4 * 0.001) and slo:sli_error:ratio_rate5m{service=\"member-api\"} > (14.4 * 0.001)","for":120,"kff":0,"labels":{"severity":"page","team":"member-experience","slo":"member-api-availability"}},"n":1},{"kind":"alert","name":"MemberApiErrorBudgetBurnSlow","raw":"1d61f7f327063c761cf34bf87cb34140916bdc33780e58f8bc3baf2c20c55312","fmt":"1d61f7f327063c761cf34bf87cb34140916bdc33780e58f8bc3baf2c20c55312","form":{"expr":"slo:sli_error:ratio_rate6h{service=\"member-api\"} > (6 * 0.001) and slo:sli_error:ratio_rate30m{service=\"member-api\"} > (6 * 0.001)","for":900,"kff":0,"labels":{"severity":"ticket","team":"member-experience","slo":"member-api-availability"}},"n":1},{"kind":"record","name":"job:grpc_calls:rate5m","raw":"b151547dedbe1f6fef597ab39caf8d4eaac5c636189a5595d6352189307148b1","fmt":"b151547dedbe1f6fef597ab39caf8d4eaac5c636189a5595d6352189307148b1","n":1},{"kind":"record","name":"job:grpc_errors:rate5m","raw":"4226861ca0628f36bf06e6f6db4ceede529c77e93764e74f06922c1676e735ed","fmt":"e2e089cc8726dbfadacf0443f1f1d671ae921c741e4e391938eb267622fb82d8","n":1},{"kind":"alert","name":"EligibilitySvcHighErrorRatio","raw":"094762ea48fd2d112ad58b669f398937c3af08a0c94dfba890af5aacc6c8860a","fmt":"18b52178d9371c1f79f1ba80736b6773138e708b4c0db0ccd9c82453402a63a8","form":{"expr":"sum by (service) (rate(grpc_server_handled_total{service=\"eligibility-svc\",grpc_code=~\"Unavailable|Internal|DeadlineExceeded|Unknown|DataLoss\"}[5m])) / sum by (service) (rate(grpc_server_handled_total{service=\"eligibility-svc\"}[5m])) > 0.05","for":600,"kff":0,"labels":{"severity":"page","team":"payer-integrations"}},"n":1},{"kind":"record","name":"job:http_requests:rate5m","raw":"49ea3c2da2807589ff969d710e2d2deaa759af131b4e60715d1c95c570cc342b","fmt":"49ea3c2da2807589ff969d710e2d2deaa759af131b4e60715d1c95c570cc342b","n":2},{"kind":"record","name":"job:http_errors:rate5m","raw":"71a3293f706e9d27f214a3f6f82999d732c8a64c69b4c3fed9b4c97cec34f978","fmt":"e138dd88425b6729eb4d923deb7216924d0c626c71ae23d84e4bce3ca1703718","n":2},{"kind":"alert","name":"ClaimsApiHighErrorRatio","raw":"d89506f1b06659decb8d60d1cb94b0d650ffa24a9b60b984fec0513f3a6eac9a","fmt":"ade3644b5597e6120314c26951cd83fe50bdeef521ec139219bdd56a1239854f","form":{"expr":"sum by (service) (rate(http_requests_total{service=\"claims-api\",code=~\"5..\"}[5m])) / sum by (service) (rate(http_requests_total{service=\"claims-api\"}[5m])) > 0.1","for":600,"kff":0,"labels":{"severity":"page","team":"claims"}},"n":1},{"kind":"alert","name":"ClaimsApiLatencyHigh","raw":"1cf5b2d2b37497799a30d320d046973c390ef7e3ef3186c06306e4f75ec8aaa2","fmt":"6bfe3befc445481e3696956af3b1771dbbc7d90a98eea7fe42972c90cf64e864","form":{"expr":"histogram_quantile(0.99, sum by (service, le) (rate(http_request_duration_seconds_bucket{service=\"claims-api\"}[5m]))) > 0.5","for":600,"kff":0,"labels":{"severity":"warning","team":"claims"}},"n":2},{"kind":"alert","name":"ClaimsApiLatencyHigh","raw":"3ab264203967320f4c729d619f7f190de5816bb709b9325d27bb8926191a661f","fmt":"05806b9c5d8f087ff5fc77e9939f9ead2832ffebf04fe2da5f1e6e7343d0b407","form":{"expr":"histogram_quantile(0.99, sum by (service, le) (rate(http_request_duration_seconds_bucket{service=\"claims-api\"}[5m]))) > 1","for":600,"kff":0,"labels":{"severity":"critical","team":"claims"}},"n":2},{"kind":"alert","name":"ClaimsApiTargetsHalfDown","raw":"bebdaa6ccdcf4ad93f6e34c16cb4c6b5ec3e607857d781021bdb91351665a969","fmt":"bebdaa6ccdcf4ad93f6e34c16cb4c6b5ec3e607857d781021bdb91351665a969","form":{"expr":"avg by (service) (up{service=\"claims-api\"}) < 0.5 and on (service) count by (service) (up{service=\"claims-api\"}) >= 2","for":600,"kff":0,"labels":{"severity":"ticket","team":"claims"}},"n":1},{"kind":"alert","name":"AdjudicationWorkerHighErrorRatio","raw":"aa774563329cb164e6a789036365831a938d3bd26e0d59c8580b9ab821ece89e","fmt":"002a052880b6a09245c8e31fc811de70449333c03f30772042f1e262f8c7d098","form":{"expr":"sum by (service) (rate(http_requests_total{service=\"adjudication-worker\",code=~\"5..\"}[5m])) / sum by (service) (rate(http_requests_total{service=\"adjudication-worker\"}[5m])) > 0.02","for":600,"kff":0,"labels":{"severity":"page","team":"claims"}},"n":1},{"kind":"alert","name":"AdjudicationWorkerLatencyHigh","raw":"5ca2d6c37cd0c892e47dd6a187be49d75d0efd27c08268f8d0b3e4aba9745a5a","fmt":"da1e350f682154b5a6be6475b1ef494667a773fbd871019a95f28e2ae06c16ab","form":{"expr":"histogram_quantile(0.99, sum by (service, le) (rate(http_request_duration_seconds_bucket{service=\"adjudication-worker\"}[5m]))) > 0.5","for":600,"kff":0,"labels":{"severity":"warning","team":"claims"}},"n":2},{"kind":"alert","name":"AdjudicationWorkerLatencyHigh","raw":"eb471d09593bfbe6aff7059e81bfc51c9dc18e9ef773368f3b03431c428cdadd","fmt":"536fe4d219290ddaa546c1ae8ad586e10caa3d605d912e539541294aa5e2b904","form":{"expr":"histogram_quantile(0.99, sum by (service, le) (rate(http_request_duration_seconds_bucket{service=\"adjudication-worker\"}[5m]))) > 1","for":600,"kff":0,"labels":{"severity":"critical","team":"claims"}},"n":2},{"kind":"record","name":"job:http_requests:rate5m","raw":"657ca47265f7b619df1e9faf187ac377f6a12230cee12afc0cc0fbd0a5c97f0a","fmt":"7dabbe8b21511ec33351ecd1d100772aca7070e7c45c1d97bb6fcf8a02b08541","n":2},{"kind":"record","name":"job:http_errors:rate5m","raw":"583e7573e9a1b186a71ae8cf044175be2ad0898b0ef7aaa29c05656638d41534","fmt":"cd9eb2f7d4160d0083bf422be2b138469af838e89bc27f69383fce65b23e2bc2","n":2},{"kind":"alert","name":"ProviderDirHighErrorRatio","raw":"57422c0dc865f704a818a5d1eb0174603faead80d95bd1c6998d4bedd521f888","fmt":"abf11e5ef10165a13274b6866830309e069c936236ee7f708b6caa982df9a412","form":{"expr":"sum by (service) (rate(http_requests_total{service=\"provider-dir\",code=~\"5..\"}[5m])) / sum by (service) (rate(http_requests_total{service=\"provider-dir\"}[5m])) > 0.05","for":600,"kff":0,"labels":{"severity":"page","team":"provider-data"}},"n":1},{"kind":"alert","name":"ClaimsApiErrorBudgetBurnFast","raw":"ec8b0e9cf736fc4c0072917bdbac74c727662f4ae761a3a01d653cec629b8e6f","fmt":"ec8b0e9cf736fc4c0072917bdbac74c727662f4ae761a3a01d653cec629b8e6f","form":{"expr":"slo:sli_error:ratio_rate1h{service=\"claims-api\"} > (14.4 * 0.01) and slo:sli_error:ratio_rate5m{service=\"claims-api\"} > (14.4 * 0.01)","for":120,"kff":0,"labels":{"severity":"page","team":"claims","slo":"claims-api-availability"}},"n":1},{"kind":"alert","name":"ClaimsApiErrorBudgetBurnSlow","raw":"e91577762bf443dd0aea650e89a4f710de661cd48cec72d0f3effac860d7c456","fmt":"e91577762bf443dd0aea650e89a4f710de661cd48cec72d0f3effac860d7c456","form":{"expr":"slo:sli_error:ratio_rate6h{service=\"claims-api\"} > (6 * 0.01) and slo:sli_error:ratio_rate30m{service=\"claims-api\"} > (6 * 0.01)","for":900,"kff":0,"labels":{"severity":"ticket","team":"claims","slo":"claims-api-availability"}},"n":1},{"kind":"alert","name":"ProviderDirErrorBudgetBurnFast","raw":"b4f90bac0f66457661328c1824704bd577b36464a05e7bff97222a7f9da43b98","fmt":"b4f90bac0f66457661328c1824704bd577b36464a05e7bff97222a7f9da43b98","form":{"expr":"slo:sli_error:ratio_rate1h{service=\"provider-dir\"} > (14.4 * 0.0005) and slo:sli_error:ratio_rate5m{service=\"provider-dir\"} > (14.4 * 0.0005)","for":120,"kff":0,"labels":{"severity":"page","team":"provider-data","slo":"provider-dir-availability"}},"n":1},{"kind":"alert","name":"ProviderDirErrorBudgetBurnSlow","raw":"0847383c7aac577cda62d5f513a68c50e531cba37a7e18a1e514cfe9eeb99dfa","fmt":"0847383c7aac577cda62d5f513a68c50e531cba37a7e18a1e514cfe9eeb99dfa","form":{"expr":"slo:sli_error:ratio_rate6h{service=\"provider-dir\"} > (6 * 0.0005) and slo:sli_error:ratio_rate30m{service=\"provider-dir\"} > (6 * 0.0005)","for":900,"kff":0,"labels":{"severity":"ticket","team":"provider-data","slo":"provider-dir-availability"}},"n":1},{"kind":"alert","name":"EligibilitySvcErrorBudgetBurnFast","raw":"f88d46d76f8a3fa62ae3a559595073847e504422da9bb65a684d5560725b80aa","fmt":"f88d46d76f8a3fa62ae3a559595073847e504422da9bb65a684d5560725b80aa","form":{"expr":"slo:sli_error:ratio_rate1h{service=\"eligibility-svc\"} > (14.4 * 0.001) and slo:sli_error:ratio_rate5m{service=\"eligibility-svc\"} > (14.4 * 0.001)","for":120,"kff":0,"labels":{"severity":"page","team":"payer-integrations","slo":"eligibility-svc-availability"}},"n":1},{"kind":"alert","name":"EligibilitySvcErrorBudgetBurnSlow","raw":"30b49f1f112ed1f614f951618dd10f0fd28fee66b708ad7535ae1885c7340229","fmt":"30b49f1f112ed1f614f951618dd10f0fd28fee66b708ad7535ae1885c7340229","form":{"expr":"slo:sli_error:ratio_rate6h{service=\"eligibility-svc\"} > (6 * 0.001) and slo:sli_error:ratio_rate30m{service=\"eligibility-svc\"} > (6 * 0.001)","for":900,"kff":0,"labels":{"severity":"ticket","team":"payer-integrations","slo":"eligibility-svc-availability"}},"n":1},{"kind":"alert","name":"ClaimsApiDown","raw":"e2786a87ba57deff4a594aededf38c312bd85abc6fddfecd0674b68552e8041f","fmt":"e2786a87ba57deff4a594aededf38c312bd85abc6fddfecd0674b68552e8041f","form":{"expr":"sum by (service) (up{service=\"claims-api\"}) == 0 or absent(up{service=\"claims-api\"})","for":180,"kff":0,"labels":{"severity":"page","team":"claims"}},"n":1},{"kind":"alert","name":"ProviderDirDown","raw":"08bf8c97997ad01341c303dc4ccd69b169b1769bd63dece7364ff74e024ec9f8","fmt":"08bf8c97997ad01341c303dc4ccd69b169b1769bd63dece7364ff74e024ec9f8","form":{"expr":"sum by (service) (up{service=\"provider-dir\"}) == 0 or absent(up{service=\"provider-dir\"})","for":180,"kff":0,"labels":{"severity":"page","team":"provider-data"}},"n":1},{"kind":"alert","name":"AdjudicationWorkerDown","raw":"07fc4d20d583e6934778fb2ae727f2d8980a5e2c8ac6f92921b20b7e4258f20b","fmt":"07fc4d20d583e6934778fb2ae727f2d8980a5e2c8ac6f92921b20b7e4258f20b","form":{"expr":"sum by (service) (up{service=\"adjudication-worker\"}) == 0 or absent(up{service=\"adjudication-worker\"})","for":180,"kff":0,"labels":{"severity":"page","team":"claims"}},"n":1},{"kind":"alert","name":"RemitExportDown","raw":"eaa4e1b9c9071e2a1642605dbef35c88f7d17dbe30af25d729c58fcbc2320d2e","fmt":"eaa4e1b9c9071e2a1642605dbef35c88f7d17dbe30af25d729c58fcbc2320d2e","form":{"expr":"sum by (service) (up{service=\"remit-export\"}) == 0 or absent(up{service=\"remit-export\"})","for":180,"kff":0,"labels":{"severity":"page","team":"payer-integrations"}},"n":1},{"kind":"alert","name":"ClaimsIndexerDown","raw":"1de6a350376fed562db6b22990360bfdb0812773f0357e879de9b07d5511ee9e","fmt":"1de6a350376fed562db6b22990360bfdb0812773f0357e879de9b07d5511ee9e","form":{"expr":"sum by (service) (up{service=\"claims-indexer\"}) == 0 or absent(up{service=\"claims-indexer\"})","for":180,"kff":0,"labels":{"severity":"page","team":"claims"}},"n":1},{"kind":"alert","name":"EligibilitySvcDown","raw":"8c70f59c282a289b3324c9e08ee18c94d8ea845ac09823948e05cd0841eee347","fmt":"8c70f59c282a289b3324c9e08ee18c94d8ea845ac09823948e05cd0841eee347","form":{"expr":"sum by (service) (up{service=\"eligibility-svc\"}) == 0 or absent(up{service=\"eligibility-svc\"})","for":180,"kff":0,"labels":{"severity":"page","team":"payer-integrations"}},"n":1},{"kind":"record","name":"service:grpc_requests:rate5m","raw":"8ee231c266eb82b0b20ff3adf9fa76033959d054ddd0aac0c076e1eff2d1ca10","fmt":"8ee231c266eb82b0b20ff3adf9fa76033959d054ddd0aac0c076e1eff2d1ca10","n":1},{"kind":"record","name":"service:grpc_errors:rate5m","raw":"47daf6b939af8794f768449461d212d56f0fd17a6d67632b4803940cf15fe085","fmt":"93047899caf954948c75fd29b0d0f390b9643f037be9218d9f2608e4bd5b905c","n":1},{"kind":"record","name":"service:http_requests:rate5m","raw":"d87b4c3f7d2a7ef45a00c62314e980c2164befd69d94a152324b2f623be1a588","fmt":"d87b4c3f7d2a7ef45a00c62314e980c2164befd69d94a152324b2f623be1a588","n":1},{"kind":"record","name":"service:http_errors:rate5m","raw":"158b852abee747b79dc9f2ed3509dd959455761913c202e33de10db3fef3fa58","fmt":"158b852abee747b79dc9f2ed3509dd959455761913c202e33de10db3fef3fa58","n":1},{"kind":"record","name":"service:http_request_duration_seconds:p99_5m","raw":"e6fa48f99e21df86f306db0449212660f6ff7c3e9583cce0dc4d5adc9e9e46b6","fmt":"4d8135286c15ffc31a8b4f2a8cb1ab9304d4dd93b225a2e52e4f0cd222222393","n":1},{"kind":"alert","name":"JvmMemoryFillingUp","raw":"95f51f5aef98217574d987445ba6b87cf4e91777bf8a022a45f8d15d133ead44","fmt":"5a03ccb3a96cbab4572327d140b1df4d84bf1628ee6b219e3267a63af1a2b912","form":{"expr":"(sum by (instance) (jvm_memory_used_bytes{area=\"heap\"}) / sum by (instance) (jvm_memory_max_bytes{area=\"heap\"})) > 0.8","for":120,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"JvmGcPausesLong","raw":"bc14acc64d3a592a21dbbaf0744988dc13ab0efdecae8e4de34150739703fc23","fmt":"bc14acc64d3a592a21dbbaf0744988dc13ab0efdecae8e4de34150739703fc23","form":{"expr":"rate(jvm_gc_pause_seconds_sum[5m]) / rate(jvm_gc_pause_seconds_count[5m]) > 0.5","for":300,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"JvmThreadsDeadlocked","raw":"ae18abb01638ba0daf6f375530083382d2504b7d723e83ab6594d721d5a9417d","fmt":"ae18abb01638ba0daf6f375530083382d2504b7d723e83ab6594d721d5a9417d","form":{"expr":"jvm_threads_deadlocked > 0","for":0,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"JvmClassLoadingSpike","raw":"e9f344b964e62899fc566679bf374f9528cf314e5e3a7b9172a5352796fbc625","fmt":"e9f344b964e62899fc566679bf374f9528cf314e5e3a7b9172a5352796fbc625","form":{"expr":"rate(jvm_classes_loaded_total[5m]) > 1000","for":600,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"KafkaTopicsReplicas","raw":"96677828fc2a65462aed217f9afc2ca6006ee3967ba889279ced26c7eb9055e2","fmt":"96677828fc2a65462aed217f9afc2ca6006ee3967ba889279ced26c7eb9055e2","form":{"expr":"sum by (topic) (kafka_topic_partition_in_sync_replica) < 3","for":0,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"KafkaConsumersGroupLag","raw":"f84d49c49b2dd9882338ec61f9aac649ab087e24100b7c091689e15c8f5f6c03","fmt":"f84d49c49b2dd9882338ec61f9aac649ab087e24100b7c091689e15c8f5f6c03","form":{"expr":"sum by (consumergroup) (kafka_consumergroup_lag) > 50000","for":60,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"KafkaBrokerDown","raw":"99761711087a518070cc740edb48c897fd80a5f0ba8307c34ed64a9a895f56c0","fmt":"99761711087a518070cc740edb48c897fd80a5f0ba8307c34ed64a9a895f56c0","form":{"expr":"count(kafka_broker_info) < 3","for":120,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"KafkaOfflinePartitions","raw":"560238efe645b4dad4681e12ca16e308b5ed4dc79e9f44aaaf2e57263e223e2a","fmt":"560238efe645b4dad4681e12ca16e308b5ed4dc79e9f44aaaf2e57263e223e2a","form":{"expr":"sum(kafka_controller_kafkacontroller_offlinepartitionscount) > 0","for":60,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"NginxHighHttp4xxErrorRate","raw":"87543730faf806a73871258ab869a5cd2532b30d8a8737b9c19c1b34f0f5ef53","fmt":"87543730faf806a73871258ab869a5cd2532b30d8a8737b9c19c1b34f0f5ef53","form":{"expr":"sum by (ingress) (rate(nginx_ingress_controller_requests{status=~\"4..\"}[5m])) / sum by (ingress) (rate(nginx_ingress_controller_requests[5m])) > 0.05","for":300,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"NginxHighHttp5xxErrorRate","raw":"34bc536b66be2caf1ea1df42fd7f8fcfdd22f9bde6a7fc7d781b0d89403f6f41","fmt":"34bc536b66be2caf1ea1df42fd7f8fcfdd22f9bde6a7fc7d781b0d89403f6f41","form":{"expr":"sum by (ingress) (rate(nginx_ingress_controller_requests{status=~\"5..\"}[5m])) / sum by (ingress) (rate(nginx_ingress_controller_requests[5m])) > 0.05","for":300,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"NginxLatencyHigh","raw":"85ebec68c570f527c726179ca11d86336dab500a3def8f2c6230a6478720b605","fmt":"b551072f0328e552745e580425e558125f4b0217afc9e1c0c608dd11b59b83e2","form":{"expr":"histogram_quantile(0.99, sum by (ingress, le) (rate(nginx_ingress_controller_request_duration_seconds_bucket[5m]))) > 3","for":300,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"NginxConfigReloadFailed","raw":"f810c685afc5c17707700f842a6db46a83f7d50fb2205a41c45f7195888b995b","fmt":"f810c685afc5c17707700f842a6db46a83f7d50fb2205a41c45f7195888b995b","form":{"expr":"nginx_ingress_controller_config_last_reload_successful == 0","for":300,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"HostOutOfMemory","raw":"d3717b667b48ccc8ed3fea0120bba413be3cb2f92ecb0d8230776bf7fd64f8e2","fmt":"d3717b667b48ccc8ed3fea0120bba413be3cb2f92ecb0d8230776bf7fd64f8e2","form":{"expr":"node_memory_MemAvailable_bytes / node_memory_MemTotal_bytes < 0.1","for":120,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"HostOutOfDiskSpace","raw":"ee5a8fe377565846efb4b9b6f74f409882d4637738945d4a84c851711d9a5df4","fmt":"ee5a8fe377565846efb4b9b6f74f409882d4637738945d4a84c851711d9a5df4","form":{"expr":"(node_filesystem_avail_bytes{fstype!~\"tmpfs|overlay\"} / node_filesystem_size_bytes) < 0.1","for":300,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"HostDiskWillFillIn24Hours","raw":"a6ee2e6709f23b84e306a6503d32c310a38bad471d36e04b53a5c54a5cd64481","fmt":"a6ee2e6709f23b84e306a6503d32c310a38bad471d36e04b53a5c54a5cd64481","form":{"expr":"predict_linear(node_filesystem_avail_bytes{fstype!~\"tmpfs\"}[1h], 86400) < 0","for":600,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"HostHighCpuLoad","raw":"b5ab031bb1642501ff5d1a4cedd0d90f2cc3d8e9017ad33d14df7e803ad39d29","fmt":"b5ab031bb1642501ff5d1a4cedd0d90f2cc3d8e9017ad33d14df7e803ad39d29","form":{"expr":"avg by (instance) (rate(node_cpu_seconds_total{mode=\"idle\"}[5m])) < 0.1","for":600,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"HostClockSkew","raw":"9d1618b4c932bd1806c47b21d1a0e9fc5e2fa29bce7e4bdc406d281c34e799ae","fmt":"9d1618b4c932bd1806c47b21d1a0e9fc5e2fa29bce7e4bdc406d281c34e799ae","form":{"expr":"abs(node_timex_offset_seconds) > 0.05","for":600,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"HostOomKillDetected","raw":"f6badd7ae47ed681604f038776cf252c4ad090951067f20d09c1ac5ff9ff80e0","fmt":"f6badd7ae47ed681604f038776cf252c4ad090951067f20d09c1ac5ff9ff80e0","form":{"expr":"increase(node_vmstat_oom_kill[5m]) > 0","for":0,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"HostNetworkReceiveErrors","raw":"d461c2745ffe8e7bf5dbb01acec970317d88eca89add67fac7e742a2e33f024e","fmt":"d461c2745ffe8e7bf5dbb01acec970317d88eca89add67fac7e742a2e33f024e","form":{"expr":"rate(node_network_receive_errs_total[5m]) / rate(node_network_receive_packets_total[5m]) > 0.01","for":300,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"RedisDown","raw":"b475af8f7cfbe676a02cb7560d001018dcc48b95e7b1ea10f6e608d7462e7a4b","fmt":"b475af8f7cfbe676a02cb7560d001018dcc48b95e7b1ea10f6e608d7462e7a4b","form":{"expr":"redis_up == 0","for":0,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"RedisOutOfMemory","raw":"6e4e0d41d1f5ab08ffdfa2c325055f9e7587c4f3c0e26b8fc9c750accf5e9a8a","fmt":"6e4e0d41d1f5ab08ffdfa2c325055f9e7587c4f3c0e26b8fc9c750accf5e9a8a","form":{"expr":"redis_memory_used_bytes / redis_total_system_memory_bytes > 0.9","for":120,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"RedisTooManyConnections","raw":"4c883feca1a60ea538f22ab75e9345f364fe10caab97e898d5793704a8390771","fmt":"4c883feca1a60ea538f22ab75e9345f364fe10caab97e898d5793704a8390771","form":{"expr":"redis_connected_clients / redis_config_maxclients > 0.9","for":120,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"RedisRejectedConnections","raw":"aa76f0817a7d3fad3a32ede67381ae6748a9ec17091f9717a7300ac1a2e902c6","fmt":"aa76f0817a7d3fad3a32ede67381ae6748a9ec17091f9717a7300ac1a2e902c6","form":{"expr":"increase(redis_rejected_connections_total[1m]) > 0","for":0,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1},{"kind":"alert","name":"RedisMissingBackup","raw":"15035325eeaf89944d70cb4532cf91591ee58e9e58b56cbd5ab0e2902f5fdf7e","fmt":"15035325eeaf89944d70cb4532cf91591ee58e9e58b56cbd5ab0e2902f5fdf7e","form":{"expr":"time() - redis_rdb_last_save_timestamp_seconds > 60 * 60 * 24","for":0,"kff":0,"labels":{"severity":"warning","team":"infra"}},"n":1}],"am":{"global":"f75cfc9fb0a297fd0770008a6689c6ff534c0206ca9df8091d975ccf6b5e585f","receivers":{"slack-alerts-default":"c45e8688628d12a0af2e5225dd05ba3c7cfc523b949e106c55a23e76296bf4a1","slack-sre-fyi":"e1a949f5536e69e98f7a7544372301be6819d5aee016f5ecc18c2966c1ae1e2d","slack-prometheus-meta":"40ce49e9140ef349a984fba6564e011b6d5a23f55ef2780addb129d739df7326","pagerduty-sre":"35c538773636c0b7e75a59fa76e28338f96e19f33bbc99d71aec06094d6ccb68","pagerduty-build-infra":"89a6014835bffc0dbab7f7bf7511f4493a766495f5de8ce6d50cdc7dceba8948","slack-build-infra":"8b62164517e15ce2c893e598ead8c182aabf277d5b3aa4e6a303824aacefb8f0","jira-build-infra":"5a938b46b7067ab1504892678a74cee311c00b2d589a5906d87c2d384c30fd36","pagerduty-claims":"88cac796d88fc0fe8547a8e4c1737d66a19f48b1691f4bb94a98cc1a2156de68","slack-claims":"926b8bcf3a9499b15cf88ce49a77a3e34fa0dc3b012caca1737ef33348385945","jira-claims":"d4d8f6e7ef60d231d9bc9445b8669f8834e443cb76f37274f1bc68455aaa5260","pagerduty-clinical-ops":"5a6e1bba9877e17a176464d4a82994b6a9336d7b1b6756a9ca117320c1dd09d6","slack-clinical-ops":"efd453980b19148b7938ad1acde9575f6a67f9e030b559905c15311c617ff995","jira-clinical-ops":"86ac6786af2b5fb28a78d695b992fcc8e74e10c9020b73287431c071b4392e5f","pagerduty-data-platform":"842435e6c48a626237386d6c379d323340e7ca0a95049186228ac5faaac661b2","slack-data-platform":"49ec95f851fc83801df484bbd0069d9fd9d5b02910940276ccc7249f68316ea1","jira-data-platform":"53b3b81044387f5e0de40f330c7ab181577f0b5654e3121ca8b01478a2516335","pagerduty-database-reliability":"7a8a9a68f8d383a42271e220b5b17693adc8c46ccc001c7e3098ff8718239612","slack-database-reliability":"562c5b6ad8496f886328d69d26c4b361186b4f6157bda8bbfeb1fa511f04b1e6","jira-database-reliability":"d75145cb2377115080f84a101e39f47dc4c495c8b5e6362a33c0e30055df855f","pagerduty-edge":"4e21413bbd9c868b207bbd2eb84ebdd8e87ae12ba6a339279279ddcaf0ed3360","slack-edge":"443d940cd952de27c3f3794729e271a9e933bae6d4359a25989e9549b74c4819","jira-edge":"c54fa67810c26c9c7d66c891fe0c44e62712d92cc21b62d339f40bd9cd4e02a2","pagerduty-member-experience":"08cd3774b23cb6fbd1c5a06aa6a62f8a889ff51c81b08b2b5e473e670e93feab","slack-member-experience":"61d2e5005055cd21e09b6e3f3e552ee895173ebdbba01ad8f74781c46d8c4cd0","jira-member-experience":"de528ad7974beea752365851b291894cdcc90525190ac9fc77944f3126101fc2","pagerduty-ml-platform":"357c09d3997b035b7fd010d264ef9275011e6188d926decdc2d7479b16533c7c","slack-ml-platform":"8c3471178867ad9c3f9590709a1ada2a69bf12db90330d35018069e30fd35f87","jira-ml-platform":"7a6024ebc795e26fc99019d9bc7c5e482613acb4f0cb679d36d56cd424b6afb7","pagerduty-network":"5d614e86f978b3e5e672eeaac238fff5c640998abf51bc292460e1031e8febe1","slack-network":"43f0b20598ff6e190160000067ab8cc0ceb9b63525104a17a4720a2f54bec379","jira-network":"2a77abe8eb4cd16cb83b0a6601b8178a3ba33ef19c86a2302c253a8379b64171","pagerduty-payer-integrations":"c794ed8d30a025f2364a880feb251271bd0ce82284d1c45afcf0db13c844b48a","jira-payer-integrations":"8e682a3c5d652d1de747e23a7fe9736a3314f352755bf60ee964cd77a6ba8450","pagerduty-platform":"e9a24e6aa8802cd67e48229ba5d34126a20ba0fe2078a0b3bfcd837cfe1d6f99","slack-platform":"856bd5611ceaf663582311921a8f2f9cb4ed20aac3be6820dee4fd224c60f0d1","jira-platform":"eebc3b277cec43bc8914ebcb692439e35f9420b350840486685bc4374bf44865","pagerduty-provider-data":"f8b9423d6dc12011d59dd3b57ae98d2e0431ccd1419a4cf2d97b38ba9fe3c50d","slack-provider-data":"0a0f29ac3dbf2b74ad6b1c9638574eba8c2ad184fcb012bc4d6bb5fc95426acc","jira-provider-data":"8aa6b00f4d6325757f85bba3aeaa0493f802853dad79acc133cb750bc96b1821","pagerduty-security-ops":"9dcaf706ef891c73090608c858e111ab7fb862fcdd1b5b004e7d47b9f014d519","slack-security-ops":"4e4d1741639fb993f219fce2c542e858522d4fea6d89ee9b3dd5ebc8e6963b1e","jira-security-ops":"d0019a2b65011cf11cc8a296015c8ab1881d4a0f1986ad5bb0cf6cb83340853e","slack-ops-legacy":"78e094aced0504bf65a30e7fcf762ac62e0489c72a80adf64c24b7dd7efc8f00"}},"route_cases":[{"labels":{"alertname":"PreservedCheck","severity":"page","team":"build-infra","service":"build-infra-svc"},"expect":["pagerduty-build-infra","slack-build-infra","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"build-infra","service":"build-infra-svc"},"expect":["jira-build-infra","slack-build-infra"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"build-infra","service":"build-infra-svc"},"expect":["slack-build-infra"]},{"labels":{"alertname":"PreservedCheck","severity":"page","team":"data-platform","service":"data-platform-svc"},"expect":["pagerduty-data-platform","slack-data-platform","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"data-platform","service":"data-platform-svc"},"expect":["jira-data-platform","slack-data-platform"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"data-platform","service":"data-platform-svc"},"expect":["slack-data-platform"]},{"labels":{"alertname":"PreservedCheck","severity":"page","team":"database-reliability","service":"database-reliability-svc"},"expect":["pagerduty-database-reliability","slack-database-reliability","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"database-reliability","service":"database-reliability-svc"},"expect":["jira-database-reliability","slack-database-reliability"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"database-reliability","service":"database-reliability-svc"},"expect":["slack-database-reliability"]},{"labels":{"alertname":"PreservedCheck","severity":"page","team":"edge","service":"edge-svc"},"expect":["pagerduty-edge","slack-edge","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"edge","service":"edge-svc"},"expect":["jira-edge","slack-edge"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"edge","service":"edge-svc"},"expect":["slack-edge"],"group_by":["alertname","pod","service"]},{"labels":{"alertname":"PreservedCheck","severity":"page","team":"member-experience","service":"member-api"},"expect":["pagerduty-member-experience","slack-member-experience","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"member-experience","service":"member-api"},"expect":["jira-member-experience","slack-member-experience"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"member-experience","service":"member-api"},"expect":["slack-member-experience"]},{"labels":{"alertname":"PreservedCheck","severity":"page","team":"ml-platform","service":"ml-platform-svc"},"expect":["pagerduty-ml-platform","slack-ml-platform","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"ml-platform","service":"ml-platform-svc"},"expect":["jira-ml-platform","slack-ml-platform"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"ml-platform","service":"ml-platform-svc"},"expect":["slack-ml-platform"]},{"labels":{"alertname":"PreservedCheck","severity":"page","team":"network","service":"network-svc"},"expect":["pagerduty-network","slack-network","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"network","service":"network-svc"},"expect":["jira-network","slack-network"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"network","service":"network-svc"},"expect":["slack-network"]},{"labels":{"alertname":"PreservedCheck","severity":"page","team":"platform","service":"platform-svc"},"expect":["pagerduty-platform","slack-platform","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"platform","service":"platform-svc"},"expect":["jira-platform","slack-platform"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"platform","service":"platform-svc"},"expect":["slack-platform"]},{"labels":{"alertname":"PreservedCheck","severity":"page","team":"security-ops","service":"security-ops-svc"},"expect":["pagerduty-security-ops","slack-security-ops","slack-sre-fyi"]},{"labels":{"alertname":"PreservedCheck","severity":"ticket","team":"security-ops","service":"security-ops-svc"},"expect":["jira-security-ops","slack-security-ops"]},{"labels":{"alertname":"PreservedCheck","severity":"warning","team":"security-ops","service":"security-ops-svc"},"expect":["slack-security-ops"]}],"inhibit_cases":[{"source":{"alertname":"PriorAuthSvcLatencyHigh","service":"prior-auth-svc","team":"clinical-ops","namespace":"production","severity":"critical"},"target":{"alertname":"PriorAuthSvcLatencyHigh","service":"prior-auth-svc","team":"clinical-ops","namespace":"production","severity":"warning"},"expect":true},{"source":{"alertname":"PriorAuthSvcLatencyHigh","service":"prior-auth-svc","team":"clinical-ops","namespace":"production","severity":"critical"},"target":{"alertname":"Other","service":"prior-auth-svc","team":"clinical-ops","namespace":"production","severity":"warning"},"expect":false}]}}